Ask Sterling Posts

If you're like Jose from Florida, and looking to replace the battery in your Honeywell 5811 door or window sensor, we have the perfect video for you in this week's installment of Ask Sterling.

Jose simply wants to know which battery to use when replacing the default Panasonic CR2032 that ships with the Honeywell 5811. 

In our video, we go over the various acceptable replacements for the Honeywell CR2032 coin cell 3V lithium cell battery and even how to install it. Watch below:

A security system with just a control panel won't get you very far. That's why we're happy to answer Jordan's question in this week's Ask Sterling - how do you add a sensor to a Honeywell L5100 control panel?

On this week's installment we use a Honeywell 5811, a thin door and window sensor, as our sample sensor as we show you how to learn the device to the Honeywell LYNX Touch 5100.

So get your installer code ready and watch the following Ask Sterling video to learn how to add your sensors to your Honeywell L5100 control panel:

This week's question comes from John in Nebraska and he wants to know how to turn chime mode on and off on his Honeywell L5100 Control Panel.

Like many users, we all initially love the alerts our Honeywell LYNX Touch L5100 gives us whenever a zone is triggered.

However, after months of living with someone with a different schedule, you may wish to disable the chimes the L5100 products, especially if it's close to your bedroom or home office.

Watch our video and learn how to easily turn your Honeywell L5100 on and off in our latest Ask Sterling segment:

As always, please send us your questions or ask below in the comments and we'll feature your question in the blog!

This week's question comes from Jeanine in Kentucky and is a great one! Jeanine wants to know how to bypass a zone on her Honeywell L5100 alarm panel.

There's a variety of reasons why you would need to bypass a zone, such as a faulty or broken sensor, and bypassing allows you to still arm the rest of your system.

Ordinarily, the Honeywell LYNX Touch 5100 will not let you arm the system if it detects a faulted zone.

With this trick, you'll be able to temporarily disable the trouble zones or sensors when arming the system.

Just watch the following video to learn this useful skill next time you're having temporary RF signal strength or battery issues:

As always, please send any of your own questions to support@alarmgrid.com and we'll try to answer yours on the blog!

The latest question to come to our Ask Sterling column comes from Gary in North Carolina. Gary wants to know how to change the default installer code on his Honeywell L5100.

We absolutely recommend changing the default installer code on your Honeywell Lynx Touch L5100 because all panels ship from Honeywell with a default of 4112.

The last thing you want is someone to be able to use that installer code to start messing around with your system.

So thank you Gary for asking this very important question. Watch our video below or read our FAQ on changing the default installer code on your Honeywell L5100 and be sure and change yours today for your family's security!

We're excited to announce our first repeat reader question! Andrew in Kalamazoo is back with his second Ask Sterling question.

Last time Andrew wanted to know how to arm and disarm his Lynx 5100. This week, Andrew wants to know how to change his Lynx 5100 master code.

Don't worry, Andrew. We're here to help again!

Changing the master code on your Honeywell Lynx Touch L5100 is an absolute must for any install.

While the default ultra-insecure "1234" might be acceptable for luggage combination, you're going to want to change that first thing!

So let us show you how to change your master code on your Honeywell L5000 / L5100 in the following video:

Welcome to another Wednesday and another edition of Ask Sterling. This week, Frank from New Hampshire wants to know how to set the House ID on his Honeywell L5100.

If you're first wondering what a House ID is, I'm glad you asked. The House ID is used for bi-directional devices that communicate back to your Honeywell Lynx Touch L5100.

A good example would be a a bi-directional key fob like the Honeywell 5804BD that wants to send signals to your panel and also can get status of from your panel.

So now that you know what a House ID is, I'm sure you're eager to set yours up or change yours on your L5100. To change this setting, just follow our useful video below:

If you have any questions you would like to see answered in our Ask Sterling series, please ask below in the comments or send us an email at support@alarmgrid.com.

We hope this never happens to any of our clients, but what happens if a burglar forces you to disarm your system as you enter your home?

Well, luckily the Honeywell L5100 has the duress code feature and Eric from Washington asked us an amazing question, "how do I set the duress code on a Honeywell L5100 panel?"

In this video, we go over the details of a duress signal code and how you set it on the Honeywell LYNX 5100 panel.  

As usual, if you have any questions you'd like to see answered in our Ask Sterling series, either email us at support@alarmgrid.com or ask below in the comments.

This week, Josh from Connecticut had a pretty standard question a lot of us have before purchasing any wireless products: how long will the battery last?

Specifically, he wanted to know how long the battery in the Honeywell 5811 last. The Honeywell 5811 is a wafer thin door and window sensor that isn't as clunky as its counterpart, the 5816. It's button battery may be small, but it is very very effective.

While the answer to this question is obviously based on usage, I tried my best to answer Josh with a general estimate based on Honeywell specifications and average lifespans on Honeywell CR2032 3V lithium batteries as well as our personal experience with these sensors.

Watch the video below:

This week on Ask Sterling, we're heading back to basics as Andrew from Kalamazoo asks how to arm and disarm a Honeywell L5100.

Due to the touch screen nature of the Honeywell LYNX 5100, combined with the multiple arming modes, we can see the confusion!

Let me walk you through the difference between Armed Stay and Armed Away in this video and how to arm and disarm your system:

As usual, if you have any questions you'd like me to cover in my next video or in our security FAQ section, please ask in the comments or send us an email!