Honeywell L5100 Posts

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AT&T has been announcing a deprecation of the 2G radios for a number of years. At midnight January 1, 2017, the network was turned off.

If you're one of the many Americans who has a 2G alarm system, and you've been caught flatfooted for one reason or another, Alarm Grid is here to help. For those who upgrade their 2G radio programmed to a different company's service to a new radio, Alarm Grid will provide 2 months of free monitoring.

If you have a bf error showing on your panel or a Check 103 error, we have some great FAQs explaining what you need to do to fix the error. Additionally, below, you will find a guide explaining how to go about fixing the problems. Generally you will need to replace your radio - a move that is dependent on the type of system you have. The following alert is on our FAQs pertaining to this issue, and will walk you through what you need to do to upgrade.

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We will be serving you diligently during the next two days (May 28 and 29). But we're admittedly not going to be running at full capacity. We will be running at half capacity all day. So we're asking all of our amazing customers to have some patience. The techs you have come to know and love are doing training during this time so that we can bring you even better, faster service.

Before you call, we would love if you considered first sending an email to support@alarmgrid.com. We can answer emails more quickly than we can get back to phone calls, especially considering that many of the Alarm Grid techs will be able to check mail during training. If you do call, and no one takes your call, please leave us a message. Rest assured that we will get you in the queue and call you back in the order you called us. Also, we're going to do our best to have the on-site chat channels manned all day. Feel free to use that.

We are going to add 2Gig's GoControl security system and peripheral products over the course of the next few weeks. This expansion from Honeywell-only, will give our customers choice with one of the most recognized (though new) brands in the security space. Like Honeywell's Total Connect, 2Gig is generally intended for use with alarm.com. While we absolutely love the incredible features of Total Connect, Alarm.com is another gerat platform that we are proud to begin offering sometime in the next couple months. Again, for you, that means you will have the choice between two of the best security products in the space.

For 2Gig fans out there who have been anticipating our foray into the much loved brand, we promise that we will be giving it the same sort of love we have given all our previous security systems. FAQsdocumentscompatibility pagesvideos and more are coming! If you have been waiting for Alarm.com + Alarm Grid, you won't have to wait much longer!

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The L5100 is the security system that changed the industry forever. Honeywell gave things a try with its predecessor, the L5000, but it just wasn't right. While the L5000 may not have hit on all cylinders, the L5100 was a smashing success. A Z-Wave controller, a security system, and a beautiful, simple to use user interface ushered in a new era of home security. Responsive, colorful, and simple to use, the L5100 made home security accessible to the common man. The result of the simple 3-touch auto-enrolling process for zone programming, or simple typing in of a serial number, made it so there were no longer complicated button presses to get in and out of programming.

Moreover, this wireless panel was the first full-scale wireless panel that truly won over the old-timers who resisted the transition from wired to wireless. The modular approach to adding communicators gave consumers choices about what exactly they want their system to do.

As of today, stock across the country has been exhausted of this groundbreaking panel, and we have discontinued its sale in our store. It has been replaced by Honeywell's newer, bigger, better panels the L5200 and the L7000. These two new panels are wonderful replacements for this workhorse, and we're sure they are going to become the industry standard for years to come. While different in some ways, the L5200 and L7000 are wonderful additions to the Honeywell family and welcome replacements for what was once a revolutionary panel.

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While the Honeywell L5000 and L5100 are very different security systems, they look almost identical. Luckily, Honeywell left a few distinguishing marks that makes it very simple to be able to tell the difference. 

The fastest way to identify the two systems is by simply looking at the buttons below the screen. If they have words written on them, then you have an L5000. If they are only icons, then you have something newer. It's also worth noting that the area surrounding the screen is going to be tan on a Honeywell L5000. This is the same color that can be found on early revisions of the l5100. But if you see a tan colored area surrounding the screen, you can be certain that the panel is either an L5000 or an L5100.

While the L5000 is crippled in some ways, the L5100 was not flash upgradeable (not like the new panels) which means that when Honeywell would update the system with new functionality, the newer versions would be able to do things that the older ones could not. For example, a later revision L5100 was able to open a garage door opening while the older was not. As a result of the non-upgradeability of the panel left many users in the lurch as they were not able to access many of the functions they were hoping would be added to the L5100.

If you are concerned about which L5100 panel you have the identification is very easy.

If you can be certain that you do not have an L5000, knowing which approximate revision you have of the L5100 is as easy as looking at that plate I mentioned earlier. If the area surrounding the screen is tan, then you have an early L5100. If it is as white as the driven snow and there are 4 buttons below the screen (4... because 2 buttons signifies a different system), then you have a newer L5100 and it can be used to open and close your garage door.

The L5200 is the newest arrival in the Honeywell line. Having been just released, this security system is the most state-of-the-art ever created. 

While an L5100 has four buttons right below the screen, the L5200 features only two small rubber buttons. The rest of the features have been integrated into the touchscreen. The chances of the system you're trying to identify being an L5200 are pretty slim since it just came out. That said, it's worth having a look at. The L5200 will be the same size as the L5100, and it's hardware performs much of the same functions.

All of that said, the l5200 is not the only new system with two buttons. If your system has two buttons, you may also have the L7000, which isn't very much different from the L5200 in its functionality, but it is the bigger and better of the two panels.

Again, the fastest way to identify these units is by their buttons. If the Honeywell security system sitting on your wall has only two buttons, these are the only two systems they could be. If the buttons are made of rubber, and the system looks just like the L5100, then it is most likely an L5200. If the screen is much bigger, and the buttons are made of plastic, then the system is an L7000.

The big advantage of these panels over the older ones is their customizability. For example, a user can now edit the chimes that sound when a door is opened.

Moreover a user can easily upgrade the panel to the newest revision.

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LYNXTouch with Total Connect

Home security systems have been getting cooler and cooler. Not that long ago, just 15 years or so, these systems were like lights, you could turn them on and you could turn them off. But in the last 10 years, there has been a revolution of sorts, and in many ways, the security systems of today are becoming the brains of your home.

When all your system could do was be turned on and off, and you only really ever wanted to do that when you were home, it made sense that you had to be standing right in front of the panel to make it do anything. But now, as the systems can do more, there are a lot of reasons that you might want to access your panel from a place other than the house.

To access your security system while your in New York city and your house is 2,000 miles away in Salt Lake City, UT, Honeywell created the Total Connect app. And while it's revolutionary convenience is the sort of thing that many of us have always dreamed of, the app itself is a bit of rigmarole. It works by connecting to servers some place in Melville New York, talking to those servers, then the servers send a signal out to your panel, wherever it is. So while it's convenient, sending a single command can take 10-20 seconds some times. That's awesome when you're home isn't nearby and any communication is nice, but that's unacceptable when you're upstairs in your own house and you simply want to arm away for the night, or maybe you want to turn off the Z-wave lights in your room so you can go to bed and your panel is just 30 feet from you. When you flip that switch, you want it to be instantaneous... right?

Enter stage right the L5100 Connect app. This nifty little bugger controls your system using the WIFI network in your home. It only works locally (which means you can't use it when your not on the same network), but since its on the same network, it's really quick, it effectively turns your iOS device into another keypad, and it's only $9.99!

The process of getting it up and running is pretty simple. First, make sure that you have a WIFI communicator installed in your L5100 (you probably do, but some people only have the L5100's cellular communicator installed). If you want to know how to install it, watch the video below.

Then pair the system to the network.

Then watch the following video which shows you how to pair the iOS device to the L5100 once you've got everything going.

Why am I so excited about the price? Well, if you were 'round these parts back in March of this year, you may remember Honeywell sending out its own 7-inch tablet to pasture. The tablet, known as the MID-7H, was slow and nobody liked it. While it was Android, it was basically just a glorified keypad since it came pre-installed with this app and really wasn't powerful enough to support many others. That tablet set users back about $180, and that was the only way you could control this system locally.

While we eulogized the MID-7H tablet back in March, (sort of) lamenting its passing, we mentioned that we were excited for the day that Honeywell allowed local control from tablets and phones using that app which wasn't yet released to the public. Well now, it has been. So get all the benefits of that tablet coupled with all the benefits of having an iOS device that you love. Dim the Z-Wave lights while you're watching a movie in the family room, turn up the heat during the winter using your Z-Wave thermostat, see arm your system as you are about to walk out the door, see which zones are faulting without leaving your chair.

Sit back, relax, and realize that now that you can finally control your security system without getting up out of your recliner, the future has arrived.

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Honeywell's L5000 security panel was in its day the most state of the art wireless security system on the market. We have been proud to offer it  along with its various parts throughout its life cycle, and are glad to be putting it to rest. The L5000 was an incredible piece of equipment, allowing users some of the simplest programming options available, and Honeywell's now-familiar and simple to use "Advanced User Interface" (AUI). This was one of the company's first touch-screen panels, and its legacy is seen in the modern design of Honeywell's current line of consumer AUI panels.

It's close cousin, the LYNX Touch 5100, is everything that it was and more. The L5100 can do home automation with the simple addition of a Z-WAVE module, which is something the L5000 was never capable of. This huge improvement makes the L5100 a wonderfully versatile panel that makes your security system more powerful than a security system has ever been. So while we thank the L5000 for paving the way to the newest line of Honeywell consumer-facing security products, we understand Honeywell's decision to retire the much-loved panel.

In the meantime, feel free to pay your respects to the wonderful work of the L5000, but know that the old panel is moving on to greener pastures.

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There are a few different security industry conferences held throughout the country each year. At these conferences, new products are showcased and security companies get a chance to meet and interact with the security manufacturers. It's a great way for new technologies to be introduced and for us dealers to let our manufacturers know what our customers are looking for.

The Electronic Security Expo (ESX) is a unique conference because it is owned by the Central Station Alarm Association (CSAA) and the Electronic Security Association (ESA). The CSAA and ESA are independent organizations looking to further the industry and all proceeds received at ESX are used to improve the overall industry. Whether it's developing new programming parameters to reduce false alarms or working with legislators to ensure police continue to dispatch on alarm systems monitored by a central station, you can be confident that both the CSAA and ESA have the security industry's best interests in mind.

Also, the ESX Maximum Impact Awards program is the first and only program to place a critical perspective on the impact that new and recently introduced products and services have on security integration and  monitoring businesses.

Therefore, when a product is recognized by the panel of judges at ESX, it is definitely something consumers should pay attention to. This year's expo was help in Nashville and wrapped up today. We are very proud to announce that Honeywell was the unofficial MVP of the expo.


The amazing L5100 LYNX Touch security system took home the Best Overall award at this year's show and as a company that specializes in supporting the LYNX Touch we are not at all surprised! Winning the Best Overall award I'm sure would have been enough for Honeywell to feel like they were successful at the expo, but they weren't done there. The Honeywell Security Group also won the Best Alarm Equipment award in the Wireless Alarm System category because of the LYNX Touch L5100. Anyone looking for a new wireless security system can stop looking. The LYNX Touch is the best in the industry and it's not just us saying it anymore!

For those that still prefer a wired VISTA Series alarm control panel over the easier to install, all-in-one wireless systems, should note that the Honeywell Security Group also took home the Best Alarm Equipment award in the Intrusion Alarm Control Panels category for their Tuxedo Touch keypad. The Tuxedo Touch has revolutionized the wired alarm control panel market in just the same way that the LYNX Touch has done to the wireless market. By integrating Z-Wave home automation with a beautiful touchscreen keypad, Honeywell now has a powerful 1-2 punch behind the Tuxedo Touch and LYNX Touch.

With the Total Connect remote home automation feature coming in the next week or so, Honeywell will have finally tied in all of their products with their amazing interactive monitoring services. We are proud to be a Honeywell dealer and these awards help prove what we've been saying all along - Honeywell is truly the best in the industry!

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A security system with just a control panel won't get you very far. That's why we're happy to answer Jordan's question in this week's Ask Sterling - how do you add a sensor to a Honeywell L5100 control panel?

On this week's installment we use a Honeywell 5811, a thin door and window sensor, as our sample sensor as we show you how to learn the device to the Honeywell LYNX Touch 5100.

So get your installer code ready and watch the following Ask Sterling video to learn how to add your sensors to your Honeywell L5100 control panel:


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This week's question comes from John in Nebraska and he wants to know how to turn chime mode on and off on his Honeywell L5100 Control Panel.

Like many users, we all initially love the alerts our Honeywell LYNX Touch L5100 gives us whenever a zone is triggered.

However, after months of living with someone with a different schedule, you may wish to disable the chimes the L5100 products, especially if it's close to your bedroom or home office.

Watch our video and learn how to easily turn your Honeywell L5100 on and off in our latest Ask Sterling segment:


As always, please send us your questions or ask below in the comments and we'll feature your question in the blog!

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If you are just beginning the process of looking for an alarm system, answer these really simple questions, and you'll be well on your way to finding what works for you.

1) Do you want a wired or wireless alarm system?

Honeywell L5100Honeywell VISTA panel

We highly recommend going wireless. Our two biggest selling wireless systems are the L5100 and the L3000. Both of these systems are great. The only differences between them really, is that the L5100 has a beautiful touchscreen that the L3000 does not and the L5100 can be used as a home automation controller as well as a security system.

On the wired side, our best selling units are the VISTA 21iP and the VISTA 20P. The difference between these two systems is that the 21iP has a built-in IP module, and the 20P requires that you purchase one (the 7847i) separately. After you've done your research, if you are excited about the VISTA panels, but like the benefits that a wireless system can offer you, you can add a 6160RF keypad with integrated wireless receiver to your VISTA panel and turn it into a wireless system.

2) How many doors and windows do you want to protect?

Honeywell 5811Honeywell 5816

If you need three or more door and window sensors, and you have decided that a wireless system is for you, check out our L5100PK and L3000PK. They are the most cost-efficient way to get the sensors and system you want. If you need additional sensors, you can add more 5816s or 5811s. The 5816s are thick and boxy, the 5811s are thin like a wafer. Both are good, but we a lot of users prefer the look of the 5811s.

If you want wired door and window sensors, we have tons of those. Look through our selection, and pick the ones that you like best. They all work well, and each of them perform a slightly different function.

3) How many motion sensors do you need?

Honeywell 5800PIR-RES

A lot of people do not install motion sensors. They are a good way to add an extra layer of protection, but oftentimes, the door and window sensors are good enough. If you just need one motion sensor, the kits I wrote about earlier are great. If you need more, the kit is still good, but you'll need to grab some more 5800PIR-RES motion detectors individually.

4) What kind of communication do you want your panel to use?

If you add alarm monitoring to your system, when a sensor is tripped, your security panel will send a signal somewhere. Now, if you have Total Connect service, it will go to AlarmNet and send you an email and / or a text. If you are connected to a central station, it will also go there.

How does the signal get from your panel to the central station or AlarmNet?

Good question. The signal can be delivered in three basic ways. First, you can have your system use your land line to report the alarm signals to the central station. All Honeywell systems, wireless and wired, have a built-in phone dialer so nothing additional is needed. That said, no one has a traditional phone line anymore. Also, you can't get Total Connect using a phone line. Therefore, other communication pathways are more popular. If you don't want to use the phone line, the most popular communication pathway is over the internet. While the L5100 can be hooked up through ethernet with the iLP5 module, the more common way to hook up an L5100 to the internet is by using the L5100-WIFI module. The L3000 needs the 7847i-L for internet monitoring and the VISTA panels use the similarly named, but very different 7847i. The L3000 and VISTA panels do not have a WIFI option and require an Ethernet cord to be strung to the router. The final communication pathway is over cell towers. Basically, when you purchase one of Alarm Grid's monitoring plans that include Cellular Communications, you are buying an AT&T cell phone plan for your system. We handle the SIM card activation and billing so you don't have to worry about a separate cell phone bill. Your system will then send out a signal using the wireless GSM network (which is often regarded as the most reliable pathway). The L5100 requires a GSMVLP5-4G to accomplish this, the L3000 needs a GSMVLP4G installed, and the VISTA panels need either the GSMV4G or the GSMX4G (see our FAQ on these communicators if you want to understand the difference between the two), unless it is a VISTA 21iP which requires the VISTA-GSM4G.

It may come as a surprise for anyone who is just starting their search, but those are really the four basic questions you need to ask yourself. Once you have taken inventory of your door and window sensors, motion sensor needs, whether you want your system to be wired or wireless, and what sort of communication pathway you think sounds most attractive give us a call or chat with us. We'd love to help you.


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