Happy Memorial Day 2026 from the Alarm Grid Family

Memorial Day is one of those rare holidays that holds two things at once. It's a day of gratitude, for the men and women who gave their lives in service to this country, and for the families who carry their memory forward. It's also a day of togetherness, of backyards full of family, of communities coming together to remember and to celebrate the freedoms those sacrifices made possible.

So today, a thank you. To every service member and the families who carry their memory forward. To those who served alongside them. And to every man and woman who has ever worn the uniform, thank you. Today, and every day.

Holiday Hours

The Alarm Grid office will be closed on Monday, May 25, 2026. We'll be back Tuesday, May 26 at 9:00 AM Eastern Time for our regular support hours (9:00 AM – 8:00 PM ET).

Monitoring Station Contact Information

Even while our offices are closed, professional monitoring continues without interruption. Our central station partners at Criticom Monitoring Services (CMS) and Rapid Response are open 24/7/365 and will continue monitoring alarms and dispatching help exactly as they always do.

If you need to report a false alarm or place your system on test mode, use the appropriate number below:

US customers with full monitoring: Call CMS at (888) 818-7728 and press Option [9]. Have your name, address, and false alarm password ready when the operator answers.

Canadian customers with full monitoring: Call Rapid Response at (800) 932-3822 with your name, address, and false alarm password ready.

Please make sure you provide your false alarm password when you call. Giving the wrong password, or your duress password, will result in a dispatch of emergency services, as designed.

If You Need Technical Support, Email Us

The monitoring station can only help with alarm related events and system tests. For technical support, programming questions, or account changes like zone names and contact lists, shoot us an email at support@alarmgrid.com.

We'll prioritize support emails first thing Tuesday morning and get back to everyone as fast as we can. Please be patient while we respond to all requests. If it's urgent and you're an Alarm Grid customer, you can also reach us at (888) 818-7728.

From all of us at Alarm Grid, have a safe and meaningful Memorial Day!