Alarm Grid First to Release Honeywell Lyric to DIY Community

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Alarm Grid has been beta testing the Lyric Controller for about 6 months now, letting users install it on their own using their DIY resources.

“We were the only DIY company to test and release the Lyric to end users. And our users have loved the system,” said Sterling Donnelly, President of Alarm Grid. “Even though the system is more advanced than any other system Honeywell has released to consumers, our videos and FAQs have made the installation process a breeze for anyone who wants to take advantage of the new features of the Lyric.”


In a unusual move, Honeywell announced the new system in January 2015 at CES. The buzz surrounding this new, modern, HomeKit compatible system was astounding. “The day that Honeywell made their announcement, we started getting inquiries,” said Joshua Unseth, Alarm Grid’s director of marketing. “We wanted to make sure that everyone who wanted to get a Lyric was able to as soon as they were released.”

Alarm Grid made good on that promise, releasing the Lyric some 5 months ago. “Since we released the system, it has become our most successful launch to date,” said Unseth. “The system has sold better than the L7000 and L5210 combined, and the response by the do-it-yourself community has been astounding. Our users love the Lyric.”

Needless to say, there are a number of features that make this panel different than any other security system ever developed. Most notably, perhaps, is the way the wireless sensors, themselves, communicate to the main board. While previous systems had been developed allowing one-way communication between the mounted sensors and the panel, Lyric’s SiX sensor technology, allows for two-way, fully encrypted communication between the panel and the sensors. This means that sensors themselves can receive firmware updates and that the communication between the Lyric and its sensors is uninterruptible. Moreover, for those that have invested in the older 5800 Honeywell technology which was standard with all wireless systems before the Lyric, the sensors are backwards compatible.

“Users can upgrade their old system without having to buy all new sensors,” said Donnelly. “They can get all the functionality of their old sensors, and the new functionality available as part of the Lyric at a really affordable price.”

To date, the Lyric was only available to dealers who were approved by Honeywell, which meant that the panel was difficult to get. But now that it has been tested for some months in the field, Honeywell has opened up the distribution of the system to all dealers. “We hope that the work we did with the Lyric will help other dealers deploy this state-of-the-art panel successfully,” said Unseth. “We have worked with Honeywell closely to suss out some of the early software problems that the panel suffered, and Honeywell has been extremely responsive in rolling out updates. We think that our partnership has been extremely beneficial to the project, and are excited to see the Lyric end up in the hands of more and more consumers.”

When asked if there were any features that end users would dislike, Unseth said, “the Lyric lock program will allow companies to lock end users into their service. If an end user wants to unlock the panel, they really can’t. We recommend that end users ask their alarm technicians if their company locks the panel when it is installed. Get in writing that they do not or will not. We never lock panels,” said Unseth, “but we understand why companies do. Companies work hard for their accounts, and unscrupulous companies will often try to swoop in and steal customers. That said, customers should do what they can to retain control of their options for monitoring. One way to do that is to politely ask their dealers not to lock their Lyric controller after the installation.”

“We strongly believe this is going to be the most popular DIY panel of the next 5 to 10 years,” said Donnelly. “It’s easy to install, it provides a unprecedented level of security, and it looks really good on the wall. For those looking to get this system affordably, or to upgrade their old system, give us a call, we would love to help them get the best security system on the market at a cost they can stomach.”

Alarm Grid provides resources on YouTube, and encourages anyone with questions to email them at support@alarmgrid.com.


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Comments


What I meant by "free resources" was our already published installation guides, FAQs and videos. Your stated issue may seem like an easy fix but it can turn into a much more complicated tech support situation and that is why I'm suggesting you contact the seller for support. We wouldn't stay in business if we spent too much time providing free technical support to people that aren't monitored by our company.
Is advice via your blog not a free resource on your site? Been very helpful thus far! Your videos guided me through the install, and other wise security 'experts' helped solve the communication issue. Now, it's trying to figure out why the window and door sensors don't sound when the system isn't armed. (Monitoring is a possibility, but want to get used to the system while fully functioning first.) Where am I off in my settings?
We would recommend you contact your seller (or use the free resources on our site) for further technical support or consider signing up with us for one of our no-contract monitoring plans available at https://www.alarmgrid.com/monitoring as we provide free technical support to our monitored clients.
Thank you!! That did it. Now any advice is solving the reason why the contacts don't sound when the alarm is not armed? When armed (now that I can actually arm it!) they work. But there is not "beep* upon a door or window opening.
If you enter programming, go to Communicator, and set Communication Path to "None" then exit programming, this should clear the 950. Just remember you'll have to reverse this if you ever do want to set up any kind of monitoring.
Completed the installation of the Lyric system with the SIX window/door sensors. I do not wish to have the system monitored at this time. However, I can not get around the 950 Comm. Error and arm the system. Any advice on steps I can take to get the system up and running for self-monitoring purposes? Thank you.

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