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It's time for another video recap from Alarm Grid! Our video team only managed to put up a few new videos last week, but we think they will be really helpful. We always appreciate our viewers who take the time to subscribe to our channel and support our videos. Let's check out the new ones!

The Number of Wireless Zones On a Qolsys IQ Panel 2

Jorge explains how many wireless zones are available on a Qolsys IQ Panel 2 System. All versions of the IQ Panel 2 support up to 128 wireless zones. The original IQ Panel 2 can only support 319.5 MHz wireless sensors. The newer IQ Panel 2 Plus System can support PowerG Sensors, plus one of three (3) legacy sensor frequencies. These legacy sensor frequencies include 319.5 MHz, 345 MHz, and 433 MHz. Make sure you purchase the correct version of the IQ Panel 2 Plus based on the legacy sensors you want to support.


The Number of IQ Key Fob Devices Supported by a Qolsys IQ Panel 2

Jorge mentions that you can technically use up to 128 Qolsys Key Fob devices on a Qolsys IQ Panel 2 System. Each Qolsys IQ Fob-S uses one (1) single system zone. And since the IQ Panel 2 supports up to 128 zones, you can theoretically use a maximum of 128 IQ Fob-S devices on a system. Remember that since the Qolsys IQ Fob-S operates at 319.5 MHz, it will only work with the 319.5 MHz version of the IQ Panel 2 Plus and the original Qolsys IQ Panel 2 System.


Viewing a Live Video Feed On the Qolsys IQ Panel 2

Jorge shows you how to view the live video feed for a compatible Alarm.com Security Camera directly from a Qolsys IQ Panel 2 System. You must make sure that the Alarm.com Camera you are using is compatible with this feature. Most of the newer Alarm.com Cameras with Video Analytics support the feature. Additionally, the IQ Panel 2 System will need to be running a high enough firmware version. If the system needs a firmware update, you can always check out Qolsys IQ Panel 2 Plus Firmware Update Page for more information.

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One excellent way to expand upon a new or existing Qolsys IQ Panel 2 Plus System is with an image sensor module like the DSC PG9944. This is an outdoor PowerG Image Sensor that can pair very nicely with the Alarm.com platform and all versions of the IQ Panel 2 Plus Security System.

Dsc pg9944 powerg 915mhz out wireless pir motion detector built

If you aren't familiar with image sensors, they are basically motion detection sensors with built-in still motion cameras. When these sensors detect movement, they will respond by taking one or more photographs. These photographs are then forwarded to the panel, and then ultimately to an interactive monitoring platform like Alarm.com.

For the DSC PG9944, it starts with it its reliable motion detection. The device features eight (8) internal passive infrared (PIR) sensors, with each using an advanced quad-detection configuration. This helps to ensure that the PG9944 reliably responds to movement, while ignoring potential false alarms. Operating in this manner is crucial for an image sensor device that will typically be used in an outdoor environment.

Being able to use your image sensor in an outdoor setting opens up a world of possibilities for keeping your home safe. Many users will install the PG9944 in a backyard, inside a garage, or even in a barn or shed on the property. These are all locations where you might otherwise have difficulties using standard indoor models. You can expect the PG9944 to work reliably when exposed to rain, dust, heavy sunlight, and extreme temperatures. And the device's IR night vision helps to ensure clear and concise images even during the darkest of nights.

Many Alarm Grid customers will choose to use the DSC PG9944 with the Qolsys IQ Panel 2 Plus Systems. We believe that this is a great alternative to using standard Alarm.com Security Cameras. A great aspect about image sensors is that you do not need a video-monitoring plan to use them. In fact, you can start using image sensors on an Alarm Grid Gold Level Plan (Self or Full), which is the standard level plan to start using Alarm.com. More info can be found on our monitoring page.

When the DSC PG9944 detects movement, it responds by taking ten (10) consecutive photos. These ten photos are sent to the IQ Panel 2 Plus for local viewing. These images can be easily viewed from the main screen of the IQ2+ by scrolling left or right until you see the other panel photos. Please note that they may be strung-together to appear as a stop-motion video. But rest assured, they are individual photos, and not a video.

It is also important to note that the Qolsys IQ Panel 2 Plus will send the first of the ten captured images to the Alarm.com platform for remote viewing. Only the first image is sent, and it will be available within the "Panel Camera Images" section of Alarm.com. Please note that this will only occur if the panel is connected with Alarm.com for monitoring and the "Panel Camera Images" feature is enabled for the Alarm.com account.

We recommend using the DSC PG9944 if you require an image sensor for outdoor use. However, if you only need a unit for indoor use, then you might also consider the DSC PG9934P. This is another PowerG Image Sensor module that will offer similar performance to the DSC PG9944. But unlike the PG9944, the PG9934P can only be used indoors. This is a great device to use if you want to be able to see what's going on at home, but you don't necessarily want to pay the extra monitoring costs to use Alarm.com Video Cameras.

Both the DSC PG9944 and the DSC PG9934P are available right now from the Alarm Grid website. We recommend them for anyone looking for new image sensor modules for a Qolsys IQ Panel 2 Plus System. If you have any questions about these sensors or any of these other products on our website, please email us at support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

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Our video team was hard at work last week after their new year break. We put up several new videos, mostly featuring Jorge. We hope that you enjoy these new videos and find them super helpful. Remember, we make these videos to help you out. Let's take a look at our newest videos!


The Honeywell Home 6290W Works With a VISTA Alarm System

Joe explains how you can use a Honeywell 6290W Touchscreen Keypad with a Honeywell VISTA Security System. The Honeywell 6290W is perfect for anyone who wants to add touchscreen operation and control to their VISTA Panel. Many new users prefer touchscreen keypads because they are easier to operate and less intimidating than traditional push-button keypads. The 6290W connects to the panel just like any other keypad. It must be addressed before using. More information on addressing can be found here.


Using Motions with a Qolsys IQ Panel 2

Jorge talks about using motion detection sensors with a Qolsys IQ Panel 2 Plus System. All versions of the Qolsys IQ Panel 2 Plus can support PowerG Motion Sensors. These systems can also support one of three (3) different legacy sensor frequencies (319.5 MHz, 345 MHz, and 433 MHz). The legacy sensor frequency supported by your IQ Panel 2 Plus will depend on which version of the system you get. Meanwhile, the original IQ Panel 2 can only support 319.5 MHz motion sensors.


Using a Qolsys IQ Panel 2 Without a Phone Line

Jorge discusses how the Qolsys IQ Panel 2 Plus does not use a phone line for monitoring. Phone line communication was traditionally used with alarm systems, mostly before the rise of cellular and IP monitoring. However, it is rarely used today. This is largely because phone line connectivity is known for being very slow and unreliable. Qolsys knew that phone line communication was mostly an archaic technology, so they did not even make phone line monitoring possible for the IQ2.


Setting Up WIFI & Cell on a Qolsys IQ Panel 2

Jorge shows you how to set up WIFI and cellular communication for an IQ Panel 2 Plus. The system has a built-in LTE cellular communicator and an integrated WIFI card for connecting with Alarm.com. The cellular communication path must be set up per Alarm.com requirements. By connecting the system to a local WIFI network, the panel will utilize dual-path monitoring with both WIFI and cellular. This means that the system will send out signals across both WIFI and cellular when communicating with Alarm.com.


Self Install a Qolsys IQ Panel 2 and Still Get Monitoring

Jorge mentions how you can install your own IQ Panel 2 Plus System and still get monitoring service from Alarm Grid. The Qolsys IQ Panel 2 Plus is a very easy system to install, and the entire process can be completed using only a screwdriver. At Alarm Grid, we do not care whether you install the system yourself or hire a professional installer to do it for you. By installing your own security system, you can save a lot of money.


Rebooting The Qolsys IQ Panel 2

Jorge demonstrates the process for rebooting the Qolsys IQ Panel 2 System. Rebooting the panel refers to a reset, in which the system will power down and then automatically power back on. This is something that you may need to do as a troubleshooting step or for making sure that a new firmware update has been applied. The rebooting process can be completed from the system menus, without having to disconnect the system's transformer or backup battery.

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Alarm.com users have some new features to enjoy. The platform now lets users easily share and save highlight videos, and you can now perform Alarm.com Smart Scenes directly from the an Apple Watch. We are sure that many users out there will want to take advantage of these great features!


The Alarm.com video highlights feature was first introduced last year, though we never really mentioned it in our blog. Basically, Alarm.com keeps track of different events and arranges them into a "highlight reel" for you to review. Any Alarm.com user with Video Analytics enabled on their account can take advantage of this feature. You will need to have version 4.10.3 or higher of the Alarm.com Mobile App to view highlights on your Android or iOS device. Remember that you can update to the latest version from the Apple App Store or the Google Play Store.

Alarm.com includes the following events into highlight reels:

If you have Video Analytics enabled on your Alarm.com account, then you can conveniently view your daily highlight reel from either the Alarm.com Mobile App or website. Each individual "event" in the highlight reel can be selected by tapping its associated thumbnail. And you can tap the double arrow to switch to the highlight reel for a previous day.


The reason why we're just now bringing up Alarm.com Highlights is because the platform now allows users to conveniently download and share highlight reels directly from the Alarm.com Mobile App. You can download your daily highlight reel to save it for permanent use. You can also click the Share button to conveniently send it to a friend via text message or email, or you can upload it to various social media platforms.


The other new Alarm.com feature we briefly wanted to mention is the new ability to perform smart scenes from an Apple Watch. With just a few taps, you can adjust your lights, thermostats, door locks, and more. Now you can have total control right on your wrist! Please note that scenes will need to be set up using the Alarm.com Mobile App or website before you can initiate them from your Apple Watch.

Remember that you need to have an alarm monitoring plan with Alarm.com service to take advantage of these great features. If you don't have Alarm.com service yet, then you should check out our monitoring page to learn more. Keep in mind that you will need a Gold or Platinum Plan (Self or Full) if you intend on using Alarm.com with Alarm Grid. If you have any questions, you can always email us at support@alarmgrid.com or call us at (888) 818-7728. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you.

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With a new year comes reduced pricing on many of our great existing products. We have just dropped the prices on 73 of our existing offerings. You can certainly find something great to upgrade your existing system or use with a new installation. Let's check out these awesome products!


Before we go through and list each and every reduced price product, we figured we'd go through and talk about some of the ones that excite us the most. After all, sorting through a list of 73 products is pretty daunting. Our initial "best-of" list may help you find exactly what you're looking for. These products are great if you have an existing system, or if you are building a new system and want to add some cool accessories.

These products are presented in alphabetical order:

Alarm.com ADC-V723 Outdoor Camera


The ADC-V723 is the current flagship outdoor security camera for use with the Alarm.com platform. This simple, yet powerful camera makes the perfect addition to any home or small business. It can capture video at up to 1080p quality, and it makes use of High Dynamic Range (HDR) to improve image depth and luminosity.

Alarm.com T2000 Smart Z-Wave Thermostat

Alarm dot com t2000 smart thermostat


If you are still looking for a smart Z-Wave thermostat, then the ADC-T2000 is an outstanding entry-level option. It conveniently wires in place of your existing thermostat to give you smart control over your HVAC system. It can pair nicely with both the Alarm.com and Total Connect 2.0 platforms. You just need a compatible Z-Wave hub to get started.

DSC PG9312 Outdoor Door/Window Sensor

Dsc pg9312 wireless powerg outdoor door slash window contact


The DSC PG9312 is the premier outdoor contact sensor for any user with a PowerG-compatible security system. It offers a maximum magnet spacing gap of 1.75", which gives you more flexibility in choosing a location for the sensor and magnet. Like all PowerG Sensors, it offers a wireless range of up to 2 km away from the panel, as well as 128-bit AES encryption.

DSC PG9914 Motion Sensor

Dsc pg9914 powerg 915mhz out wireless motion detector


Anyone with a PowerG Security System looking to add a basic indoor motion sensor should turn to the DSC PG9914. This is a simple, yet effective motion sensor that is great for use in nearly any home or business. It offers a modest coverage area of 39 feet, and the sensor provides pet immunity for small animals weighing up to 85 lbs.

Encore FireFighter FF345 Smoke/CO Listening Module

Encore firefighter ff345 circular smoke detector takeover module


The Encore FireFighter FF345 is perfect if you have existing high-voltage smoke detectors that you want to integrate into a 345 MHz wireless system. The module can detect both the Temporal 3 sound of an activated smoke detector and the Temporal 4 sound of an activated CO detector. And if your high-voltage devices are one-go-all-go, then a single FF345 can takeover your entire network.

Honeywell 5822T Garage Door Tilt Sensor

Honeywell 5822t wireless garage tilt sensor


Also for 345 MHz system users, the Honeywell 5822T allows your system to monitor your garage door to see if it's opened or closed. This wireless sensor works great for security and automation purposes alike. You might even create a special smart scene that activates as soon as the 5822T detects that you garage door has been opened!

Honeywell IPCAM-WIC1 Indoor Camera

Honeywell lyric c1 wifi indoor 720p hd total connect security ca


The Honeywell IPCAM-WIC1 Indoor Camera is for anyone with an existing Total Connect 2.0 Video Monitoring service plan that they want to expand upon. This is a simple and straightforward camera that captures video at up to 720p quality. It can be easily rested on a desk or table, and no hard-mounting is required.

Qolsys IQ DW MINI-S Door/Window Sensor

Qolsys iq dw mini s encrypted wireless sensors for iq panel 2 qs


The Qolsys IQ DW MINI-S can be used by anyone with a 319.5 MHz wireless system, including the Qolsys IQ Panel 2 Plus w/ Legacy Interlogix & Qolsys Daughtercard. This is a straightforward door and window contact sensor that makes a nice addition to any compatible system. Its small and compact design allows for a tidy installation.

Please see our complete list of reduced price products in the table below, organized by product type:

Product Type
Products
Alarm Panels (6)
Cameras, Image Sensors, & Accessories (6)
Communicators (5)
Door/Window Sensors (8)
Environmental Sensors (2)
Garage Door Sensors (1)

Glass Break Detectors (5)
Hardwired Zone Expanders (2)
Home Automation & Smart Home (4)

Life-Safety Products (5)
Key Fobs & Panic Buttons (2)
Keypads & Desk Mounts (3)
Motion Sensors (8)
Power Supplies & Relays (2)
Sirens & Speakers (6)
Wireless Converters, Receivers, Repeaters & Translators

If you have any questions about these products or any of the other products on our site, including product compatibilities, please reach out to us. You may also contact us if you want to learn more about our monitoring services. The best way to reach us is to email support@alarmgrid.com. Or you may call us at (888) 818-7728. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to helping you find the perfect product for your needs!

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Back on December 27th, we uploaded a few new videos that we never got around to covering in a recap. We figured now was as good of a time as any to cover these videos. We have two (2) videos featuring Jorge, and one (1) video featuring Jarrett. We hope that you find them helpful!

Also, if you were expecting more videos, don't worry! Our video team is hard at work putting together some new content for you to check out. We expect that it will be ready in the next few days. And we should have an even bigger video recap next week. Anyway, on with the videos!

Using Alarm.com with a Qolsys IQ Panel 2

Jorge explains how you can use the Alarm.com platform with a Qolsys IQ Panel 2 Plus System. In order to do this, you will need to activate the system with a monitoring plan that includes access to Alarm.com. By accessing your Alarm.com account, you can arm and disarm the system, check its current status, control Z-Wave smart home devices, view the live feed for Alarm.com Cameras, and more. You can access your ADC account using a web browser or the Alarm.com Mobile App.


Connecting an Android Phone to a Qolsys IQ Panel 2

Jorge covers the process for using an Android Phone to operate a Qolsys IQ Panel 2 Plus System. This is done using the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Once you have the app, you can provide your Alarm.com account information to begin controlling your system remotely. This way, you can access your Qolsys IQ Panel 2 Plus System whether you are across the street or across the globe!


Activating Panic Mode on a Honeywell Lyric Alarm System

Jarrett teaches you how to activate a panic on a Honeywell Lyric Security System. The Lyric has a red button on the front of the panel that can be pressed and held to open a panic menu. You will then be able to trigger an alarm on the system. This can be really useful if you have central station monitoring service, and you are currently experiencing an emergency situation. The Lyric allows you to trigger police, medical, fire, and local panics. Alarms can be silent or audible.

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With 2019 now on its last days, we thought it would be a nice time to go back and look at what the security industry experienced this past year. As usual, we were there for it all, and we have so much to look back on. We hope that you enjoy this comprehensive year in review from Alarm Grid.


January 16 - Qolsys Releases the Qolsys IQ Hardwire 16-F

Qolsys made some big waves in January with their IQ Hardwire 16-F. This product is the first wired to wireless converter to support 2-wire smoke detectors. The module can also function as a wireless siren relay for a hardwired siren. The IQ Hardwire 16-F works with most 319.5 MHz wireless systems, including the Qolsys IQ Panel 2 Plus w/ Legacy Qolsys & Interlogix Daughtercard.

Qolsys iq hardwire 16 f encrypted wire to wireless converter comJanuary 24 - Gabe from Security Baron Reviews the Honeywell Lyric Controller

We were delighted in January when Gabe from Security Baron gave a comprehensive review of our Lyric AT&T LTE 3-1 Kit. This is a compete system kit that includes a brand-new Honeywell Lyric Controller, three (3) VERSA-2GIG Door/Window Contacts, a Honeywell SiXPIR Motion Sensor, a Honeywell LYRICLTE-A AT&T LTE Communicator and a Honeywell LT-Cable for providing power.


February 7 - Privacy When Disarmed for Total Connect 2.0

Total Connect 2.0 introduced a helpful new feature called "Privacy When Disarmed", which stops Total Connect IP Cameras from recording and capturing clips while a user's system is Disarmed. This feature is perfect for users who don't want to receive frequent notifications that occur from camera activity while they are on-site. Only Honeywell HD Cameras support this feature.


February 18 - Qolsys IQ Panel 2 Facial Recognition

Firmware Update 2.3.0 brought a major boost to the IQ Panel 2 and IQ Panel 2 Plus Systems, as users could now use the panel's built-in camera for disarm photos and facial recognition. The user can set up Alarm.com text and/or email notifications whenever an unrecognized face disarms the system. This feature is great for receiving alerts about possible suspicious system activity.


February 20 - MAC Prefix Update for Honeywell SiX Sensors

Honeywell SiX Series Sensors for the Honeywell Lyric Controller received an updated MAC prefix. This meant that they were only compatible with the system's latest firmware version. This is another reason why it's important to always keep your system running on the latest firmware. For more information on the latest Lyric Firmware, please check here. Please also review how to update the firmware.


March 20 - Lyric Firmware Update MR8

Resideo released Firmware Update MR8 for the Lyric System. The update brought a few changes to the system. The WIFI indicator in the panel's upper-left corner will now show a red X if IP connectivity goes down. SiX Series Sensors now have a shorter RF transmission supervision interval. And the SiX Programming Menu now shows every enrolled SiX Sensor for easy access.

Honeywell lyric controller encrypted wireless security system

March 21 - Verified Response Repealed in San Jose, CA

The city of San Jose, CA repealed its verified response policy. This makes it easier for a central station operator to send out authorities during an emergency event. This was a big win for Alarm Grid monitored customers who receive central station monitoring service from Criticom. We hope that more cities will follow the lead set by San Jose in repealing verified response laws moving forward.


March 27 - Honeywell LYNXTOUCH-MSD Updater Tool

Resideo released the Honeywell LYNXTOUCH-MSD Updater Tool, which is used for updating the firmware version of a Honeywell LYNX Touch Panel. At first, the updater tool was only compatible with the Honeywell L5210 and Honeywell L7000. However, it was later reworked to support the Honeywell L5200 as well. Honeywell L5200 panels updated using the tool will be seen by AlarmNet360 as L5210 panels moving forward. Updating to the latest firmware can be important for using an LTE radio.

Honeywell l5210 lynx touch wireless security system with 4 1 sla

March 28 - No Activity Alerts from TC2

Total Connect 2.0 made it easier to monitor your loved one with their new "No Activity Alerts". This feature allows users to receive text and/or email notifications whenever no system activity occurs within a set period of time. The feature can be very useful for monitoring a loved one who may have trouble getting around. If you receive a "No Activity Alert", then you know to check on them.


April 1 - Alarm Grid SiXTH Sensor

Our April Fool's Day joke was a big hit, as we announced our very own SiXTH Sensor for the Honeywell Lyric Security Panel. This sensor uses a Device Type of "Paranormal Detector" and a special Response Type of "Bruce Willis". It will alert the security system as soon as it detects any otherworldly paranormal activity. Begone other-dimensional spirits!


April 9 - Honeywell LTE-IV Available

This was a big day for Honeywell VISTA System users, as the Honeywell LTE-IV became the first-ever dual-path LTE & IP communicator available for these panels. The Honeywell LTE-IV provides connectivity with AlarmNet360 through both the Verizon LTE Network and through a wired ethernet connection. A Honeywell LTE-IA with service from the AT&T LTE Network & IP was later released.

Honeywell lte iv alarmnet verizon lte dual path communicator

April 10 - First Look at Resideo ProSeries 7" All-In-One Plus

Alarm Grid had a great time at ISC West 2019. The biggest news during the event was the unveiling of the upcoming Resideo ProSeries Panel. This yet-to-be-released system represents the next generation in security technology. Alarm Grid expects some big things out of this panel once it is made available. We hope that it will be released sometime in 2020.

Resideo proseries next generation wireless security system isc p

April 12 - Interview w/ Jeremy McLerran of Qolsys

Another big moment during our ISC West 2019 experience was interviewing Qolsys Director of Marketing Jeremy McLerran to pick his brain about the Qolsys IQ Panel 2 Plus System. The Qolsys IQ Panel 2 Plus is still our top security system as of the end of 2019. Being able to check out the Qolsys booth and the rest of ISC West was a great experience, and you can expect more in 2020.


April 25 - Alarm Grid Mini Window Stickers

Our mini window stickers quickly became a fan favorite! We have had larger window stickers available for quite some time. But we got many requests for smaller window stickers that are easier to place. And now we have mini window stickers. You can get adhesive-backed mini stickers in single, 5-packs, and 10-packs. Adhesive-front stickers also come in single, 5-packs, and 10-packs.


May 15 - Tennessee Ends False Alarm Fines for Monitoring Companies

Tennessee Governor William "Bill" Lee signed a law that stops local governments from fining alarm companies for any false alarms that occur. Additional, local Tennessee governments can no longer charge monitoring companies for alarm permits. Only end users can be charged for excessive false alarms and for alarm permits. This makes it easier for monitoring companies to provide service.


May 21 - Total Connect 2.0 Update 2.12.4

Resideo updated Total Connect 2.0 to version 2.12.4. This update made it possible to see the current status for smart home devices across multiple locations. Users who use Total Connect 2.0 across multiple residences and/or businesses really appreciated this update, which made it easier to quickly check the status for their programmed home automation accessories.


June 18 - Lyric Firmware Update MR9

Lyric Firmware Update MR9 is still the system's latest firmware version as of the end of 2019. This firmware version made it possible for the Lyric System to support the Honeywell LYRICLTE-V Verizon LTE Communicator, which was released later in 2019. End users can check out the release notes for MR9 if they want to learn more about the latest firmware for the Lyric Alarm Panel.


June 26 - End of 3G Activations

The security industry made great strides in 2019 in helping end users make the transition to LTE communicators. AlarmNet began stopping 3G communicator activations on Wednesday June 26, 2019. Alarm.com followed suit and stopped allowing 3G activations after Sunday June 30, 2019. Users looking to get started with cellular monitoring should make sure to get an LTE communicator.

Honeywell lyric lte a at and t lte cellular communicator for the

July 19 - Alarm Grid's 7th Birthday

Alarm Grid celebrated its 7th anniversary as a company on Saturday July 20, 2019. Our team enjoyed the occasion a day prior by partaking in some "team-building" exercises. We thank all of our customers for their continued support throughout the years, and are looking forward to continuing to offer exceptional alarm monitoring service in years to come.


July 30 - 2GIG GC3e Released

2GIG had a great year in 2019 by releasing their much-anticipated 2GIG GC3e System. This panel brought back all of the same great features of the original 2GIG GC3, along with the added support for encrypted sensors. In addition to the GC3e, 2GIG also released the new 2GIG GC2e a couple of weeks prior. The 2GIG eSeries Encrypted Sensors were released shortly after the 2GIG GC3e.

2gig gc3e wireless encrypted alarm panelAugust 28 - Lutron Caseta Smart Bridge PRO 2

The Lutron Caseta Smart Bridge PRO 2 was a great addition to the Alarm Grid smart home lineup. This central hub allows users to integrate their Lutron Lighting Devices with the Alarm.com platform for greater flexibility in designing a truly interconnected home. In addition to Alarm.com, the Lutron Caseta Smart Bridge PRO 2 can also be used with HomeKit, Alexa, Google Home, Nest, and more.

Lutron caseta pj2 3brl wh l01r 3 button wireless pico remote wit

September 3 - Hurricane Dorian Scare

Alarm Grid was forced to close its main headquarters for a day due to Hurricane Dorian being in close proximity. Thankfully, the storm missed our headquarters, and our remote offices picked up the slack while our main office employees weathered the storm. Our thoughts go out to everyone in the Bahamas who was adversely affected by this powerful and deadly storm.


September 5 - Qolsys IQ Panel 2 Plus Firmware 2.4.0

Firmware Version 2.4.0 for the Qolsys IQ Panel 2 Plus was very exciting, as it brought some great new features to the system. These new features included improvements to the panel's general user interface (UI), global arming for system partitions, Alarm.com Smart Scene control, enhancements for IQ Remote Keypads, home automation updates, and so much more.

Qolsys iq panel 2 verizon 7 security panel w slash z wave ready

September 18 - Alarm.com Wellness Sensors

Alarm.com began offering its own lineup of wellness sensors designed for use by elderly and mobility challenged users. This lineup included a bed sensor, a chair sensor, an emergency call button, and even a wellness camera. Alarm.com soon followed this up with their very own wellness platform that is available for users of the Alarm.com security and automation platform.


September 20 - Interlogix to Shut Down Alarm Business Following 2019

Interlogix shocked the security industry by announcing that they would cease their operations in North America at the end of 2019. The company had just released its new Interlogix Simon XTi-5i System and its own lineup of Interlogix Encrypted Sensors. Alarm Grid and Alarm.com plan to continue supporting any existing Interlogix Systems for monitoring service.


September 20 - Qolsys to Begin Manufacturing IQ Panel 2 Plus in America

We were really excited to learn that Qolsys would begin manufacturing their Qolsys IQ Panel 2 Plus System in the United States. This was made possible thanks to the new partnership between Qolsys and Foxconn Industrial Internet (FII). The IQ Panel 2 Plus will be assembled at the FII facility in the Wisconn Valley Science and Technology Park in Mt. Pleasant, WI.

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

September 25 - Honeywell Home 6290W Touchscreen Keypad

Honeywell VISTA users received a fresh new keypad option with the release of the Honeywell Home 6290W Touchscreen Keypad. The device features a beautiful 7-inch touchscreen display that makes it easier for new users to operate a VISTA System. The full-color menus, clean design, and responsive touchscreen controls, make the keypad an absolute joy to use. WIFI capability allows it to take advantage of OTA Firmware updates.

Honeywell home 6290w temppic vista 7 color touchscreen keypad

September 27 - Qolsys IQ Hub & IQ Router Announced

Some of our biggest news for the year came at the 2019 Qolsys Summit when Qolsys announced both the IQ Hub and the IQ Router. The upcoming IQ Hub Alarm System should make top-quality home security accessible to more users than ever before. We also love the attached high-end speaker that turns the panel into a full-blown music player with the Alarm.com Sonos Integration.


October 1 - Honeywell Home VISTA-21iPLTE Released

The Honeywell Home VISTA-21iPLTE is the successor to the Honeywell VISTA 21iP. This new wired panel supports special plug-in LTE communicators, such as the Honeywell LTE-21V, that can be used without disabling the panel's built-in IP communicator. This way, you can unlock dual-path connectivity for your Honeywell VISTA-21iPLTE System with just a simple plug-in module.

Honeywell vista 21ip internet alarm control panel open

October 4 - DSC PG9936 PowerG Smoke & Heat Detector

DSC released the new DSC PG9936 PowerG Smoke & Heat Detector, which is the replacement to the older DSC PG9916. The DSC PG9936 will work with any system that supports PowerG Sensors, including any version of the Qolsys IQ Panel 2 Plus, and any DSC PowerSeries NEO w/ added wireless transceiver. The sensor supports one-go-all-go connectivity for PowerG Smokes.


October 15 - In-Wall Z-Wave Dimming Switches from GE

Alarm Grid began offering two (2) new in-wall Z-Wave dimming switches from GE. The unique aspect of these new in-wall dimmers is that neither one requires a neutral wire. The new GE Z-Wave Dimmers include the GE 14299 Z-Wave Plus Dimmer and the GE 45717 Z-Wave Classic Dimmer Switch. These switches make it easier for older homes to get started with smart lighting.


October 25 - Alarm.com ADC-V723 Outdoor Camera

Alarm.com unveiled their new flagship outdoor camera with the ADC-V723. The ADC-V723 supports 1080p recording capabilities with High Dynamic Range (HDR) for clearer and more detailed video captures. Its 117° field of view allows the device to cover a larger area than other similar cameras. Alarm.com also later released their new flagship indoor camera, the ADC-V523.


October 29 - Alarm.com Smart Z-Wave Plus Water Valve

Another big release from Alarm.com was the Alarm.com ADC-SWV100 Smart Water Valve. This Z-Wave Plus Water Valve is compatible with nearly any alarm panel that supports Z-Wave devices. The smart water valve is specifically designed for use with the Alarm.com Water Management Add-On Package that makes it super easy for Alarm.com users to monitor their water usage.


October 31 - New Alarm Grid Headquarter Sign

Alarm Grid celebrated the Halloween holiday by getting a new sign for its main headquarters. The workers putting up the sign did a great job, and we're thrilled with the end result. We're certainly proud of our office, and we are happy that we can help it stand out a little bit better. And of course, we want to thank our customers who helped make this possible.


November 1 - Alarm Grid Halloween Celebration

We also had quite the Halloween bash inside our office as well. We had some tasty treats, and we put up some fun decorations to get into the Halloween spirit. Some of our team members decided to dress up. Jarrett won our annual costume contest with his T-Rex costume. Congratulations Jarrett. We are hoping for an equally fun Halloween celebration next year in 2020.


November 13 - Qolsys IQ Panel 2 Plus Firmware 2.4.2

Firmware Version 2.4.2 for the IQ Panel 2 Plus represents the latest firmware version as of the end of 2019. The update fixed various issues that affected the IQ Remote and certain PowerG Sensors when used with the Qolsys IQ Panel 2 Plus. We recommend upgrading to the newest available firmware as soon as possible for optimal system performance.

Qolsys iq panel 2 plus verizon lte with powerg and legacy honeyw

November 28 - Alarm Grid Thanksgiving

Alarm Grid team members had a nice Thanksgiving break in late November, as we all got to spend the holiday with loved ones and friends. Like always, we're grateful to our customers who help make all of this possible. We even made a special Happy Thanksgiving holiday video for everyone to watch. Please check it out when you have a chance!


December 20 - Reduced Pricing On IQ Panel 2 Plus PowerG Kits

Alarm Grid was able to reduce the prices on all of its Qolsys IQ Panel 2 Plus PowerG Kits just in time for the holidays. This was thanks to a reduction in cost for the DSC PG9303 Door/Window Contacts, which are included in every kit. Our Qolsys IQ Panel 2 Plus PowerG Kits provide everything you need to get started with alarm monitoring. We have 12 kits to choose from!

Qolsys iq panel 2 plus 319 dot 5 mhz verizon lte 10 1 powerg kit

December 23 - Top 100 Most & Least Burgled US Cities

We capped off the year by presenting lists of the Top 100 Most and Least Burgled Cities in the United States. Homes without alarm systems are 300% more likely to be burglarized than homes with security systems. Additionally, 4 out of 5 convicted burglars admit to checking if a home has an alarm system before committing a burglary. You can view our full burglary infographic here.

Alarm grid inside security stickers

We hope that you enjoyed keeping up with the Alarm Grid Home Security Blog in 2019, and we look forward to continuing in 2020. If you ever need to reach us for help or assistance, you can email support@alarmgrid.com or call (888) 818-7728. Remember that our support hours run from 9am to 8pm ET M-F. Check our blog for holiday hours. We look forward to hearing from you!

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With all the hustle and bustle of the recent holidays, it was impossible for us to do a video recap last week. In fact, we haven't done one in more than two weeks! But we're back now with some recent videos to check out. Here's the Alarm Grid video recap for December 17th thru 26th.


Batteries Used in the Resideo SiXCT Sensors

Jarrett explains how a Resideo SiXCT Sensor for a Honeywell Lyric Alarm System uses a single lithium 3V CR123A battery. This is also known as a camera battery. The SiXCT Sensors have an expected battery life of about five (5) years with standard usage. Eventually, the battery must be replaced with a new one. This process can be easily completed by the end user. The Lyric will show a low battery trouble condition for the associated wireless zone when a new battery is needed.


Range on a Qolsys IQ Panel 2 Plus Security System

Jorge covers the wireless range for a Qolsys IQ Panel 2 Plus System. The wireless range for the system depends on what type of device is communicating with the panel. The DSC PowerG Sensors can communicate with the IQ Panel 2 Plus from up to 2,000 feet away. Most legacy RF sensors will work from a maximum distance of 100 feet to 300 feet away depending on the sensor. A Z-Wave Plus device can communicate from up to 50 to 60 feet between signal hops.


Contents of the Qolsys IQ Panel 2 Plus Kits

Jorge details all of the items that are included in the Qolsys IQ Panel 2 Plus Kits from Alarm Grid. These kits include everything that is needed for monitoring service. Every kit includes a new Qolsys IQ Panel 2 Plus System, some door and window contact sensors, and a motion detecting sensor. The IQ Panel 2 Plus comes with a built-in cellular communicator, a desk stand, a transformer, a backup battery, and a power cable. As a result, those items are also included in a system kit.


Only One Battery Pack Can Be Used in a Lyric Alarm System

Jarrett teaches users how only one battery pack can be used in a Honeywell Lyric Security System. The Lyric only has one battery port available for a backup battery pack. And even if you could connect a second battery, then doing so would likely draw too much AC power from the panel and prevent it from working properly. The Lyric has two backup battery options available. These are the Honeywell LCP500-4B with up to 4 hours of backup, and the Honeywell LCP500-24B with up to 24 hours of backup.

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There has been a lot of talk in the tech industry lately about security and privacy. With the rise of home security cameras and doorbell cameras, many users are worried about protecting their devices. Today, we're going to discuss how Alarm.com does its part to keep your devices secure.


Every Alarm.com account is protected by a unique username and password. And all sensitive communication with the Alarm.com servers is protected through strict authentication protocols and secure encrypted connections. Whenever your security system or cameras are communicating with Alarm.com, the information is sent across extremely secure encrypted servers. This makes it virtually impossible for others to obtain your sensitive information through malicious methods.

You may have heard talk of other security systems and video doorbells being "hacked" or maliciously accessed. These horror stories are something that will likely always be a factor in the highly advanced technology-based society we live in. As a user, it is important to stay on your toes and always be careful. But one thing you can rest assured about is that Alarm Grid and Alarm.com are on your side. We do everything we can to make sure that your information is protected and that your privacy is always maintained.

But you need to do your part as an end user as well. You must protect your Alarm.com account and stop others from gaining access. This is done by establishing a strong password for your account that includes a combination of numbers, symbols, and both upper and lowercase letters. A long password is always advised, and you should not share passwords across multiple websites or services. Additionally, you may want to change your password regularly for added security.

Alarm.com also offers two-factor authentication as another way to keep your account secure. If enabled on your account, you will get a text message with a secret code whenever you go to login to your account. You will need to provide this secret code in order to access your account. Although this takes extra time, it does go a long way towards securing your account. You can enable two-factor authentication for your Alarm.com account by logging into your Alarm.com account and accessing the Settings Menu. Then choose Login Information > Two Factor Authentication > choose Enabled. You will then need to provide your cellular info to receive a confirmation code.

You should also make sure to have your Alarm.com account monitored for any unexpected activity. By enabling this feature, Alarm.com will analyze the data of your system to learn your typical activity patterns. If any activity occurs outside of these normal patterns, then Alarm.com will send a text and/or email alert so that you are notified. This can be very useful if there is system activity that you do not recognize. Again, this feature will need to be enabled on your Alarm.com account for it to work. Please note that it takes 30 days of activity with Alarm.com to establish activity patterns. Alarm Grid provides this service at no additional charge for all customers with Alarm.com monitoring service. Please be aware that other monitoring companies may charge extra for this feature.

If you are an Alarm Grid customer and you want us to enable certain features on your Alarm.com account, then please reach out to us! The best way to reach us is to email support@alarmgrid.com. You can also email us if you are hoping to learn more about how Alarm.com keeps your account protected. Remember that our support hours for responding to emails run from 9am to 8pm ET M-F. Please note that our hours will differ for the upcoming holidays. We look forward to hearing from you!

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It is now less than one week until Christmas, and the clock is ticking! If you are looking for some last minute gifts that will work in any home, then you're in luck! We have some awesome smart home stocking stuffers that are sure to be a big hit! Let's check out these gift ideas!

SkyBell Video Doorbell Camera

Skybell dbcam hd video doorbell

There are so many things to love about the SkyBell Video DoorBell Camera. It is crucial that you monitor the front of your home, especially with the recent trend of porch pirates stealing packages right off of doorsteps. The SkyBell is a high-quality 1080p video doorbell that you can use in a number of different ways. You can get alerts right to your phone when someone moves in front of your door or if someone rings the SkyBell. You can also have a live conversation with whoever is in front of your door for added convenience.

You do not need a security system or a monitoring plan to take advantage of SkyBell. It's possible to do everything from the free SkyBell App. SkyBell even offers free seven (7) day cloud storage so that you can save and review captured clips. However, you can still integrate your SkyBell device with an interactive automation platform like Total Connect 2.0 or Alarm.com if you would like. This is great if you use one of these platforms for alarm monitoring service and you want to have your monitoring platform provide you alerts and notifications for your video doorbell as well. Just be aware that you will need a special version of the SkyBell if you intend to use it with Alarm.com.

Yale YRD256 Z-Wave Keyless Touchscreen Lock


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If you haven't already gotten involved in the Z-Wave door lock craze, then the Yale YRD256 could be your ticket. This is a beautiful touchscreen lock that doesn't use a key. You will feel like you've entered the future every time you go to unlock your door. And with three (3) beautiful finish options to choose from, this lock can't be beat! It can store up to 25 different user codes, and it is easily powered using four (4) AA Alkaline batteries. There is also a port for a 9VDC battery charge if you ever need to get in when the lock has dead batteries.

Yale Locks like the YRD256 are known for their ability to easily pair with a Z-Wave network. As long as you have a functional Z-Wave controller, you will be able to pair a Yale YRD256 Z-Wave Lock. This controller can be any sort of hub, such as Samsung SmartThings, Vera, Wink 2, or even your alarm panel. Using your security system as a hub is great, as you will be able to take full advantage of an interactive platform like TC2 or ADC. You just need a monitoring plan that offers automation. Or if you prefer Apple HomeKit over Z-Wave, then you can get the HomeKit Version of the YRD256 instead. Just note that the HomeKit model is not compatible with Z-Wave communication.

Lutron Caseta Smart Lighting

Lutron caseta p bdg pkg1w unboxed single in wall dimmer starter

Many users have praised Lutron Lighting Devices for their great versatility and simplicity. You don't need any existing hardware to get started with Lutron Lighting. You just need to get a Lutron Caseta Smart Bridge and enroll your compatible Lutron Caseta devices. There are all sorts of devices in the Lutron Caseta lineup, including an in-wall neutral switch, an in-wall dimmer, a plug-in lamp module, and more. There are also various starter kits that include a bridge and some Lutron lighting devices. For example, our most complete starter kit is the Lutron Caseta Dual In-Wall Dimmer Kit.

Lutron is compatible with a diverse selection of smart platforms, including Amazon Alexa, Apple HomeKit, Google home, and IFTTT. And again, you don't need any special monitoring service plan to get started with Lutron. But you can still integrate Lutron devices in with your monitoring platform if you want to. Total Connect 2.0 users can do so using the IFTTT integration. And if you have Alarm.com, then you will want to make sure to get the Lutron Caseta Smart Bridge PRO 2, instead of the standard model linked above. You need a Lutron Caseta PRO Bridge if you want to integrate with Alarm.com!

Ask Us Questions!

Alarm grid inside security stickers

Need help finding the perfect stocking stuffer for the tech lover in your family? You can always reach out to us for help! We can provide even further assistance if you let us know which security system is being used. The best way to reach us is to email support@alarmgrid.com. You are also welcome to call us at (888) 818- 7728.

Remember that our support hours run from 9am to 8pm ET M-F. Please also note our holiday hours. We will be closed Christmas Eve (December 24th), Christmas Day (December 25th), and New Year's Day (January 1st). Also, we will be closing at 6pm ET on New Year's Eve (December 31st). We look forward to hearing from you!

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