HD Cameras Posts

Posted By

We have a quick tip today for users setting up Notifications on Total Connect 2.0, specifically regarding Notification Triggers for IP cameras. The HD cameras offer a much more diverse selection of Notification Triggers than legacy cameras, which have "Video Events" as their only option.

If you are not familiar with Total Connect 2.0 Text and Email Notifications, then the term "Notification Triggers" is used to identify the action(s) that cause text and/or email alerts to be sent to designated users. In the case of security cameras, you will likely want to be notified if your camera records a video clip. That way, you will know to check out the clip and make sure that everything is alright.

However, the selection of Notification Triggers is much wider if you are working with an HD camera versus and older legacy camera. For an HD camera, you can choose specific types of video captures for notifications, while leaving other types of video captures off the trigger list so that you aren't necessarily notified for every type of camera recording. For instance, you might want to be notified if your camera records a clip for an alarm event or due to detecting motion, but not if your camera begins recording due to sound-based detection.

Note the available selections in the list below. You can pick and choose which of these notifications you want to use with your Total Connect 2.0 HD camera, and which ones you do not. If you choose all eight (8), then it will essentially serve as the greyed out "Video Events" option, which is the only viable option when using legacy cameras.


But as you will notice for legacy cameras, only "Video Events" can be selected as the Notification Trigger. This is pretty much a cover-all option that includes all the individually selectable options that you would have for an HD camera. In other words, if you want to set up Notifications for any legacy cameras, then you will have to make it so that any and all camera activity will trigger a notification. For that reason, it is extra important that you adjust the sensitivity levels for your legacy cameras so that you aren't bombarded by alerts!


For reference, the only HD cameras used with Total Connect 2.0 are the Honeywell IPCAM-WIC1, the Honeywell IPCAM-WIC2, and the discontinued Honeywell IPCAM-WOC1. All other IP cameras used with TC2 are legacy devices. There is hope and speculation that Resideo (formerly Honeywell) will unveil some new HD cameras at upcoming ISC West 2021, but that is a story for another time.

This doesn't mean that if you mix and match legacy and HD cameras on a single TC2 account that you are restricted to "Video Events" for your Notification Triggers. You can create separate sets of notifications as needed so that you have fully customized alerts for your HD cameras, plus the "Video Events" Notifications set up for your legacy cameras.

Don't forget that Total Connect 2.0 allows you to have up to eight (8) HD cameras per account, plus a maximum of six (6) legacy cameras. You may want to refer to this helpful FAQ for more information on Total Connect 2.0 Clip Limits. We know that it can be a bit confusing regarding all the separate rules for HD vs legacy cameras on Total Connect 2.0, so definitely refer to that guide if you need a refresher!

Also, make sure to read our complete guide to setting up Total Connect 2.0 Notifications. That will show you exactly how to create TC2 Notifications the way you want so that you and those around you are properly alerted to events and activity on your security system, which includes any security cameras you have set up. Don't forget to leave a comment down below with your thoughts on Total Connect 2.0 Notifications and Alerts. We're very interested to hear what you have to say. And remember to stay tuned to the Alarm Grid Blog for more security content, news, and tips coming soon!

Tags: , , , , , , , , , , , , , , , , , , , , , ,

Comments


Posted By

We have a quick tip today for users setting up Notifications on Total Connect 2.0, specifically regarding Notification Triggers for IP cameras. The HD cameras offer a much more diverse selection of Notification Triggers than legacy cameras, which have "Video Events" as their only option.

If you are not familiar with Total Connect 2.0 Text and Email Notifications, then the term "Notification Triggers" is used to identify the action(s) that cause text and/or email alerts to be sent to designated users. In the case of security cameras, you will likely want to be notified if your camera records a video clip. That way, you will know to check out the clip and make sure that everything is alright.

However, the selection of Notification Triggers is much wider if you are working with an HD camera versus and older legacy camera. For an HD camera, you can choose specific types of video captures for notifications, while leaving other types of video captures off the trigger list so that you aren't necessarily notified for every type of camera recording. For instance, you might want to be notified if your camera records a clip for an alarm event or due to detecting motion, but not if your camera begins recording due to sound-based detection.

Note the available selections in the list below. You can pick and choose which of these notifications you want to use with your Total Connect 2.0 HD camera, and which ones you do not. If you choose all eight (8), then it will essentially serve as the greyed out "Video Events" option, which is the only viable option when using legacy cameras.


But as you will notice for legacy cameras, only "Video Events" can be selected as the Notification Trigger. This is pretty much a cover-all option that includes all the individually selectable options that you would have for an HD camera. In other words, if you want to set up Notifications for any legacy cameras, then you will have to make it so that any and all camera activity will trigger a notification. For that reason, it is extra important that you adjust the sensitivity levels for your legacy cameras so that you aren't bombarded by alerts!


For reference, the only HD cameras used with Total Connect 2.0 are the Honeywell IPCAM-WIC1, the Honeywell IPCAM-WIC2, and the discontinued Honeywell IPCAM-WOC1. All other IP cameras used with TC2 are legacy devices. There is hope and speculation that Resideo (formerly Honeywell) will unveil some new HD cameras at upcoming ISC West 2021, but that is a story for another time.

This doesn't mean that if you mix and match legacy and HD cameras on a single TC2 account that you are restricted to "Video Events" for your Notification Triggers. You can create separate sets of notifications as needed so that you have fully customized alerts for your HD cameras, plus the "Video Events" Notifications set up for your legacy cameras.

Don't forget that Total Connect 2.0 allows you to have up to eight (8) HD cameras per account, plus a maximum of six (6) legacy cameras. You may want to refer to this helpful FAQ for more information on Total Connect 2.0 Clip Limits. We know that it can be a bit confusing regarding all the separate rules for HD vs legacy cameras on Total Connect 2.0, so definitely refer to that guide if you need a refresher!

Also, make sure to read our complete guide to setting up Total Connect 2.0 Notifications. That will show you exactly how to create TC2 Notifications the way you want so that you and those around you are properly alerted to events and activity on your security system, which includes any security cameras you have set up. Don't forget to leave a comment down below with your thoughts on Total Connect 2.0 Notifications and Alerts. We're very interested to hear what you have to say. And remember to stay tuned to the Alarm Grid Blog for more security content, news, and tips coming soon!

Tags: , , , , , , , , , , , , , , , , , , , , , ,

Comments


Posted By

Welcome back from 4th of July! We have had a busy past couple of weeks at Alarm Grid since our last video recap. This time, we have seven (7) new videos to show you, including five (5) with Jorge and two with myself. We cover the PROA7PLUS, 2GIG Edge Cameras, and 2GIG GC2 Firmware Updates!

2GIG Edge: Alarm.com Cameras that Support Live Streaming

Jorge explains which Alarm.com Security Cameras can be streamed directly to a 2GIG Edge Alarm Panel. Most of the newer Alarm.com Cameras can be used in this way. In order for this to work, a camera must be paired with the same Alarm.com account used with the 2GIG Edge, and it must be enabled for panel streaming from the Alarm.com website or mobile app. Cameras can be streamed from the Smart Home Menu on the 2GIG Edge.

2GIG Edge: Alarm.com Cameras that Support 2-Way Audio via Live-Streaming

Jorge teaches users about two-way audio playback when live-streaming security cameras on the 2GIG Edge. While nearly all Alarm.com Cameras can be used for video streaming on the 2GIG Edge, only a smaller selection of cameras can be used for live audio streaming. Really, it's mostly the indoor residential cameras that do audio streaming. Most of the Alarm.com Commercial Cameras that support Power over Ethernet (PoE) and all Alarm.com Outdoor Cameras do not support two-way audio, as they typically do not have built-in microphones.


2GIG Easy Updater Tool: Updating

Jorge explains how to update the 2GIG UPDV Easy Updater Tool that is used to update the firmware on a 2GIG Go!Control GC2 Security System. The Easy Updater Tool contains the firmware update for the GC2 System. If the firmware on the Updater Tool is outdated, then you must update the Updater Tool by following the process outlined in this video. The current downloaded firmware on the Updater Tool will be displayed across the device screen when power is applied. This will let you know if you need to updater the Updater Tool.


2GIG GC2: Updating Using the Easy Updater Tool

Jorge teaches you how to use the 2GIG UPDV Easy Updater Tool to update the firmware on a 2GIG Go!Control GC2 Alarm Panel. After you have updated the firmware on the Updater Tool itself, you can then use the device to update the firmware on the GC2 Panel. Updating to the latest firmware version will ensure that you can use all of the released features for the system and that all of the latest hardware is supported. The LTE communicators for activating with Alarm.com and alarm monitoring will require a certain firmware version.


Honeywell Home PROA7PLUS: Delete a Zone

Jorge shows you how to delete a zone on a Honeywell Home PROA7PLUS or other ProSeries Alarm System. When you delete a zone, the associated sensor will no longer be programmed with the system. You would need to re-enroll it in order to continue using it. For the encrypted PROSIX Sensors and SiX Sensors, after deleting the sensor, you will then be able to enroll it with a new ProSeries Panel, provided that the sensor received the deletion signal from the panel. When deleting PROSIX and SiX Sensors, be sure the sensor is powered on and within range of the ProSeries Panel at the time of deletion.


Honeywell Home PROA7PLUS: Add a User Code

I show you how to add a new user code to a Honeywell Home PROA7PLUS Alarm System or other ProSeries Panel. All of the ProSeries Systems support up to (96) total user codes, so you should have no trouble giving everyone in your household or office their very own code to use when controlling the system. After you have added a user code, you can then go back into user settings to configure automatic Bluetooth disarming and Z-Wave lock functionality for the user.


Honeywell Home PROA7PLUS: Clear a Tamper Error

I show you how to clear a tamper error on a Honeywell Home PROA7PLUS or other ProSeries Security Controller. A tamper error occurs when the red tamper button on the back of the ProSeries Controller isn't held down properly. This is usually because the system has been taken off its backplate, or it isn't mounted on its backplate properly. Once you get the panel back on the backplate, you can then acknowledge the tamper condition by entering the system's Master Code when prompted.

Tags: , , , , , , , , , , , , , ,

Comments


Posted By

Welcome back from 4th of July! We have had a busy past couple of weeks at Alarm Grid since our last video recap. This time, we have seven (7) new videos to show you, including five (5) with Jorge and two with myself. We cover the PROA7PLUS, 2GIG Edge Cameras, and 2GIG GC2 Firmware Updates!

2GIG Edge: Alarm.com Cameras that Support Live Streaming

Jorge explains which Alarm.com Security Cameras can be streamed directly to a 2GIG Edge Alarm Panel. Most of the newer Alarm.com Cameras can be used in this way. In order for this to work, a camera must be paired with the same Alarm.com account used with the 2GIG Edge, and it must be enabled for panel streaming from the Alarm.com website or mobile app. Cameras can be streamed from the Smart Home Menu on the 2GIG Edge.

2GIG Edge: Alarm.com Cameras that Support 2-Way Audio via Live-Streaming

Jorge teaches users about two-way audio playback when live-streaming security cameras on the 2GIG Edge. While nearly all Alarm.com Cameras can be used for video streaming on the 2GIG Edge, only a smaller selection of cameras can be used for live audio streaming. Really, it's mostly the indoor residential cameras that do audio streaming. Most of the Alarm.com Commercial Cameras that support Power over Ethernet (PoE) and all Alarm.com Outdoor Cameras do not support two-way audio, as they typically do not have built-in microphones.


2GIG Easy Updater Tool: Updating

Jorge explains how to update the 2GIG UPDV Easy Updater Tool that is used to update the firmware on a 2GIG Go!Control GC2 Security System. The Easy Updater Tool contains the firmware update for the GC2 System. If the firmware on the Updater Tool is outdated, then you must update the Updater Tool by following the process outlined in this video. The current downloaded firmware on the Updater Tool will be displayed across the device screen when power is applied. This will let you know if you need to updater the Updater Tool.


2GIG GC2: Updating Using the Easy Updater Tool

Jorge teaches you how to use the 2GIG UPDV Easy Updater Tool to update the firmware on a 2GIG Go!Control GC2 Alarm Panel. After you have updated the firmware on the Updater Tool itself, you can then use the device to update the firmware on the GC2 Panel. Updating to the latest firmware version will ensure that you can use all of the released features for the system and that all of the latest hardware is supported. The LTE communicators for activating with Alarm.com and alarm monitoring will require a certain firmware version.


Honeywell Home PROA7PLUS: Delete a Zone

Jorge shows you how to delete a zone on a Honeywell Home PROA7PLUS or other ProSeries Alarm System. When you delete a zone, the associated sensor will no longer be programmed with the system. You would need to re-enroll it in order to continue using it. For the encrypted PROSIX Sensors and SiX Sensors, after deleting the sensor, you will then be able to enroll it with a new ProSeries Panel, provided that the sensor received the deletion signal from the panel. When deleting PROSIX and SiX Sensors, be sure the sensor is powered on and within range of the ProSeries Panel at the time of deletion.


Honeywell Home PROA7PLUS: Add a User Code

I show you how to add a new user code to a Honeywell Home PROA7PLUS Alarm System or other ProSeries Panel. All of the ProSeries Systems support up to (96) total user codes, so you should have no trouble giving everyone in your household or office their very own code to use when controlling the system. After you have added a user code, you can then go back into user settings to configure automatic Bluetooth disarming and Z-Wave lock functionality for the user.


Honeywell Home PROA7PLUS: Clear a Tamper Error

I show you how to clear a tamper error on a Honeywell Home PROA7PLUS or other ProSeries Security Controller. A tamper error occurs when the red tamper button on the back of the ProSeries Controller isn't held down properly. This is usually because the system has been taken off its backplate, or it isn't mounted on its backplate properly. Once you get the panel back on the backplate, you can then acknowledge the tamper condition by entering the system's Master Code when prompted.

Tags: , , , , , , , , , , , , , ,

Comments


Posted By

There is an important key change coming to the way that Alarm.com Video Analytics are handled. Notifications for Alarm.com Video Analytics are now being as soon as a person, vehicle, or animal is detect. A notification will link to the live camera feed so that you can view the action.

This new change will apply to all new and existing Alarm.com Video Analytics recording rules. Previously, Alarm.com Video Analytics notifications were sent out once the associated video clip was fully uploaded. The one exception to the change is for email and SMS text message Video Analytics notifications that are specifically configured to "Attach a Video Clip" are still going to be sent after the video clip has been uploaded.

According to Alarm.com, the new method with the notification linking to the associated camera video feed will make it easier for users to quickly access the associated camera so that they can gain knowledge of the situation at-hand in a faster time period than they were able to previously. While this might seem like a relatively small change here, it will actually have a pretty big impact on Alarm.com Video Analytics and how they are used.

Remember that Alarm.com Video Analytics are based around Video Analytics Rules. If you want to add a new Video Analytics Recording Rule through the Alarm.com Website, then start by logging into your Alarm.com account through a compatible web browser. Choose Video on the left-hand side, then Recording Rules, followed by Add New Rule, and then Video Analytics. Remember that your alarm monitoring provider must have enabled both video monitoring and Video Analytics on your account before you will be able to do this. Alarm Grid customers must have a Platinum Plan (Self or Full) or an Alarm Grid Video-Only Plan to use any form of Alarm.com Video Analytics.

Do you have any thoughts on this seeming small, yet major change to Alarm.com Video Analytics notifications? Share your viewpoint in a comment down below. Maybe you like this change, because it will allow you to access your cameras more quickly? Or maybe you think that Alarm.com should have just left things alone. In any case, we would love to see some discussion. And don't forget to to stay tuned to our blog for more security news coming soon.

Tags: , , , , , , , , , , ,

Comments


Posted By

There is an important key change coming to the way that Alarm.com Video Analytics are handled. Notifications for Alarm.com Video Analytics are now being as soon as a person, vehicle, or animal is detect. A notification will link to the live camera feed so that you can view the action.

This new change will apply to all new and existing Alarm.com Video Analytics recording rules. Previously, Alarm.com Video Analytics notifications were sent out once the associated video clip was fully uploaded. The one exception to the change is for email and SMS text message Video Analytics notifications that are specifically configured to "Attach a Video Clip" are still going to be sent after the video clip has been uploaded.

According to Alarm.com, the new method with the notification linking to the associated camera video feed will make it easier for users to quickly access the associated camera so that they can gain knowledge of the situation at-hand in a faster time period than they were able to previously. While this might seem like a relatively small change here, it will actually have a pretty big impact on Alarm.com Video Analytics and how they are used.

Remember that Alarm.com Video Analytics are based around Video Analytics Rules. If you want to add a new Video Analytics Recording Rule through the Alarm.com Website, then start by logging into your Alarm.com account through a compatible web browser. Choose Video on the left-hand side, then Recording Rules, followed by Add New Rule, and then Video Analytics. Remember that your alarm monitoring provider must have enabled both video monitoring and Video Analytics on your account before you will be able to do this. Alarm Grid customers must have a Platinum Plan (Self or Full) or an Alarm Grid Video-Only Plan to use any form of Alarm.com Video Analytics.

Do you have any thoughts on this seeming small, yet major change to Alarm.com Video Analytics notifications? Share your viewpoint in a comment down below. Maybe you like this change, because it will allow you to access your cameras more quickly? Or maybe you think that Alarm.com should have just left things alone. In any case, we would love to see some discussion. And don't forget to to stay tuned to our blog for more security news coming soon.

Tags: , , , , , , , , , , ,

Comments


Posted By

We have a quick bit of news today. Certain commercial-grade Alarm.com Security Cameras will receive an automatic firmware update in the coming weeks. Models receiving the update include the ADC-VC726, ADC-VC736, ADC-VC826, and ADC-VC836. No special action is needed to receive the update.

At this time, Alarm.com has not provided much information regarding the update. All we know is that the update is for Firmware Version V5.5.82.210318 and that it includes multiple stability enhancements. Only the aforementioned commercial-grade security cameras from Alarm.com are set to receive the update. These are all Power over Ethernet (PoE) cameras that only use hardwired ethernet for network connectivity, and they do not support WIFI connectivity. Although these are commercial-grade cameras designed for commercial or industrial use, they can certainly be used in residential settings as well.

Alarm.com has stated that these cameras will be automatically updated in the coming weeks. The update will occur as part of an automated overnight firmware upgrade process. Again, no special action is required to receive the update. Just make sure that your camera is powered on and connected to the network, and Alarm.com should take care of the reset.

Since this update is only for stability enhancements, it is very likely that you will not receive any direct notification that the update has been performed. However, you can easily check the installed firmware for your camera by accessing Alarm.com through a compatible web browser, logging into your account, clicking Video on the left-hand side, choosing Settings at the top, then choosing the first option of Video Device Info. From there, select the camera (Video Device) you want to view from the dropdown menu and note the Current Firmware Version. This can be seen in the following picture.


As we said, we don't know much about the firmware update that will be coming, and we only have "within the coming weeks" as a general timeframe. But still, feel free to leave your thoughts or start a discussion in the comments down below. We would love to hear what you think, And remember to stay tuned to the Alarm Grid Blog for more news coming soon!

Tags: , , , , , , , , , , , , , , , ,

Comments


Posted By

We have a quick bit of news today. Certain commercial-grade Alarm.com Security Cameras will receive an automatic firmware update in the coming weeks. Models receiving the update include the ADC-VC726, ADC-VC736, ADC-VC826, and ADC-VC836. No special action is needed to receive the update.

At this time, Alarm.com has not provided much information regarding the update. All we know is that the update is for Firmware Version V5.5.82.210318 and that it includes multiple stability enhancements. Only the aforementioned commercial-grade security cameras from Alarm.com are set to receive the update. These are all Power over Ethernet (PoE) cameras that only use hardwired ethernet for network connectivity, and they do not support WIFI connectivity. Although these are commercial-grade cameras designed for commercial or industrial use, they can certainly be used in residential settings as well.

Alarm.com has stated that these cameras will be automatically updated in the coming weeks. The update will occur as part of an automated overnight firmware upgrade process. Again, no special action is required to receive the update. Just make sure that your camera is powered on and connected to the network, and Alarm.com should take care of the reset.

Since this update is only for stability enhancements, it is very likely that you will not receive any direct notification that the update has been performed. However, you can easily check the installed firmware for your camera by accessing Alarm.com through a compatible web browser, logging into your account, clicking Video on the left-hand side, choosing Settings at the top, then choosing the first option of Video Device Info. From there, select the camera (Video Device) you want to view from the dropdown menu and note the Current Firmware Version. This can be seen in the following picture.


As we said, we don't know much about the firmware update that will be coming, and we only have "within the coming weeks" as a general timeframe. But still, feel free to leave your thoughts or start a discussion in the comments down below. We would love to hear what you think, And remember to stay tuned to the Alarm Grid Blog for more news coming soon!

Tags: , , , , , , , , , , , , , , , ,

Comments


Posted By

We have a quick post for you today, as we just wanted to tell you about the new "Restrict Camera Access by Login" feature for Alarm.com. With this feature, you can prevent certain users from accessing security camera footage. The feature is available to all ADC users with added cameras.

As you likely know by now, the deep lineup of Alarm.com Security Cameras is quite impressive. But what if you want to make it so that certain users are unable to view security camera footage through Alarm.com, while still being able to access the Alarm.com platform for other tasks, such as arming/disarming and controlling automation devices? That is now possible thanks to the "Restrict Camera Access by Login" feature! You can easily set up the feature through the Alarm.com website using a compatible web browser.

Once the feature has been set up, access to live and recorded camera footage will be restricted for any designated users. It is also possible to restrict access on a camera by camera basis, so that a user can view one or more cameras, while access for one or more other cameras is restricted. The feature can really come in handy in a number of different situations. For example, if you have children or teens in your household, and you want them to be able to arm/disarm from the Alarm.com Mobile App, but you don't want them to view the feed for the camera in the master bedroom, then this is a great option. Another scenario could be that you have employees with access to the Alarm.com account for your business, and you don't want them to view the camera in your private office.

To get started, visit the Alarm.com website, and log in to your customer account. Make sure you are using login credentials with Admin access for the Alarm.com account. Once you are logged in, select Users on the left-hand side. Then choose Manage Logins on the upper bar. Then press the blue "Add A Login" button in the bottom-right corner. You will then follow the steps to create a new login. This will include providing a valid email address, a login name, and setting the language preference. Then press the blue Save button in the bottom-right.

From there, you will be taken to the Manage Login Permissions page. Under "Permission", click the box for Limited Device Access. Make sure to check any boxes for functions that you want the new login to have access to. For example, by checking the box for Remote Arming and choosing the name of the system from the selectable box, you are giving the login the ability to arm/disarm the system from the Alarm.com Mobile App or website. To restrict camera access, do not check the box next to Video Cameras. Alternatively, if you only want to restrict access to certain cameras, then you can check the box next to Video Cameras, and only choose cameras from the dropdown menu that you want to allow the user to view.

Additionally, if you ever want to change the restrictions (i.e. add/remove camera access), then you can simply access the Manage Logins page on the Alarm.com website, click on the underlined login name for the user whose permissions you want to adjust, make the appropriate changes, and press Save in the bottom-right corner. Please note that this feature can only be applied to a single-system login. Group logins cannot be given access to video devices on a per-device basis.

It's nice to see Alarm.com adding a new feature like this. Sure, it's something relatively small, but it's a nice touch that can really come in handy. It's also cool how you can customize access so that certain cameras remain visible, but other cameras, perhaps ones in more private areas (e.g. Master Bedroom, personal offices, etc.), are restricted for access.

If you have any interest in the feature, then we encourage you to test it out. Then after trying it out, leave a comment down below sharing your experience. We would love to hear what you have to say about this new feature. The comments section down below is also a good place to ask any questions you might have.

Or if you have yet to get started with video surveillance from Alarm.com, then we would love to help you out. We offer Alarm.com Video Surveillance on our Platinum Level Plans (Self or Full) and our Video-Only Plan. Don't forget to check out our monitoring page for information on all our available plans. You can also send an email to support@alarmgrid.com to get the ball rolling on new monitoring service a bit more quickly. We check emails during our usual business hours of 9am to 8pm ET M-F. As always, we look forward to hearing from you soon!

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Comments


Posted By

We have a quick post for you today, as we just wanted to tell you about the new "Restrict Camera Access by Login" feature for Alarm.com. With this feature, you can prevent certain users from accessing security camera footage. The feature is available to all ADC users with added cameras.

As you likely know by now, the deep lineup of Alarm.com Security Cameras is quite impressive. But what if you want to make it so that certain users are unable to view security camera footage through Alarm.com, while still being able to access the Alarm.com platform for other tasks, such as arming/disarming and controlling automation devices? That is now possible thanks to the "Restrict Camera Access by Login" feature! You can easily set up the feature through the Alarm.com website using a compatible web browser.

Once the feature has been set up, access to live and recorded camera footage will be restricted for any designated users. It is also possible to restrict access on a camera by camera basis, so that a user can view one or more cameras, while access for one or more other cameras is restricted. The feature can really come in handy in a number of different situations. For example, if you have children or teens in your household, and you want them to be able to arm/disarm from the Alarm.com Mobile App, but you don't want them to view the feed for the camera in the master bedroom, then this is a great option. Another scenario could be that you have employees with access to the Alarm.com account for your business, and you don't want them to view the camera in your private office.

To get started, visit the Alarm.com website, and log in to your customer account. Make sure you are using login credentials with Admin access for the Alarm.com account. Once you are logged in, select Users on the left-hand side. Then choose Manage Logins on the upper bar. Then press the blue "Add A Login" button in the bottom-right corner. You will then follow the steps to create a new login. This will include providing a valid email address, a login name, and setting the language preference. Then press the blue Save button in the bottom-right.

From there, you will be taken to the Manage Login Permissions page. Under "Permission", click the box for Limited Device Access. Make sure to check any boxes for functions that you want the new login to have access to. For example, by checking the box for Remote Arming and choosing the name of the system from the selectable box, you are giving the login the ability to arm/disarm the system from the Alarm.com Mobile App or website. To restrict camera access, do not check the box next to Video Cameras. Alternatively, if you only want to restrict access to certain cameras, then you can check the box next to Video Cameras, and only choose cameras from the dropdown menu that you want to allow the user to view.

Additionally, if you ever want to change the restrictions (i.e. add/remove camera access), then you can simply access the Manage Logins page on the Alarm.com website, click on the underlined login name for the user whose permissions you want to adjust, make the appropriate changes, and press Save in the bottom-right corner. Please note that this feature can only be applied to a single-system login. Group logins cannot be given access to video devices on a per-device basis.

It's nice to see Alarm.com adding a new feature like this. Sure, it's something relatively small, but it's a nice touch that can really come in handy. It's also cool how you can customize access so that certain cameras remain visible, but other cameras, perhaps ones in more private areas (e.g. Master Bedroom, personal offices, etc.), are restricted for access.

If you have any interest in the feature, then we encourage you to test it out. Then after trying it out, leave a comment down below sharing your experience. We would love to hear what you have to say about this new feature. The comments section down below is also a good place to ask any questions you might have.

Or if you have yet to get started with video surveillance from Alarm.com, then we would love to help you out. We offer Alarm.com Video Surveillance on our Platinum Level Plans (Self or Full) and our Video-Only Plan. Don't forget to check out our monitoring page for information on all our available plans. You can also send an email to support@alarmgrid.com to get the ball rolling on new monitoring service a bit more quickly. We check emails during our usual business hours of 9am to 8pm ET M-F. As always, we look forward to hearing from you soon!

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Comments