Resideo PRODCM Posts

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Are you clinging to an older alarm system that uses a phone line? You're not alone. Many reliable old systems are still in use, but finding POTS service may be a challenge. Dialer capture modules offer an easy way to update your older system, allowing it to communicate over cellular networks.

An LTEM-P is shown on the right, and the PRODCM is shown on the left below. The PRODCM mounts inside the enclosure for the LTEM-P:

This means you can keep your existing alarm panel and sensors while upgrading to a more reliable and future-proof communication method. Here we'll explore two popular options: the Resideo PRODCM and the all-new Alarm.com Universal Communicator (LX30B-Q50TU-AUC).

Resideo PRODCM Dialer Capture Module

The Resideo PRODCM is a compact plug-in module designed to work with Resideo's LTEM-PA and LTEM-PV communicators. It's a great choice for alarm panels that don't support Resideo's ECP data communication but can send signals in the Contact ID (CID) format through a telephone output.

Key Features of the Resideo PRODCM:

  • Seamless Integration: The PRODCM cleverly mimics a phone line. When your alarm panel tries to dial the central station, the module provides a dial tone, receives the dialed number, and then captures the Contact ID message. If a panel can report using CID format and has a working dialer, it can be used with the PRODCM
  • Reliable Communication: Once the alarm signal is captured, it's passed to the LTEM-P series communicator, which then sends it to the central monitoring station over the internet, if available, or a cellular network, if enabled.
  • One-Way Communication: It's important to note that the PRODCM only supports one-way communication from the control panel to the central station. This means features like remote access via Total Connect 2.0 or remote downloading to the panel are not supported.
  • Simple Installation: The module plugs directly into the main board of an LTEM-P series communicator. The alarm panel's Tip and Ring terminals are then wired to the terminals on the PRODCM.

Alarm.com Universal Communicator LX30B-Q50TU-AUC

The Alarm.com Universal Communicator (AUC) LX30B-Q50TU-AUC is another excellent option for upgrading older POTS-based security systems. It is compatible with a wide range of panels from manufacturers like DSC, Honeywell, GE, and Paradox. This device not only provides a modern communication path but also adds some smart features.

The Alarm.com LX30B-Q50TU-AUC is shown below:


Key Features of the Alarm.com LX30B-Q50TU-AUC:

  • Broad Compatibility: The AUC can work with many different brands of older alarm panels, making it a versatile choice. It supports both Contact ID (CID) and SIA signaling formats.
  • Interactive Services: A major advantage of the AUC is its ability to connect to the Alarm.com platform. This allows you to remotely arm and disarm a compatible system using the Alarm.com app and receive notifications for events, like alarms.
  • Remote Arming and Status: By using a keyswitch zone and a programmable output (PGM) on your existing panel, the AUC can provide remote arming capabilities and allow you to view the system's status from your phone. To clear an alarm, the user must log into the customer website. You cannot clear an alarm through the app. For VISTA panels, the alarm must be cleared locally through the panel keypad. The system can't be armed again until the alarm is cleared locally.
  • Flexible Installation: The AUC wires to the control panel's auxiliary power and telephone terminals. For remote arming and status updates, it also connects to a zone and a PGM on the panel.

Partial List of Alarm.com Universal Communicator Compatible Panels

Manufacturer Model/Series Version (If Tested)
DSC Impassa
DSC MaxSYS PC4020A V3.52
DSC PC585 70000034-16
DSC Power832 (PC5010) Rev. 04
Rev. 06
DSC PowerSeries Neo
DSC PowerSeries PC1616/PC1832/PC1864 Rev 4.2 EU/4.2 EU/4.5 EU
GE Concord 4
GE Hills NX-4V2
GE Hills NX-6V2 (EU)
GE Hills NX-8V2
Honeywell Galaxy 2-12
Honeywell Vista 15P/20P/21IP
Honeywell Vista128BPT
Honeywell Vista48LA Rev. 4.2
Honeywell Vista50P
NAPCO Gemini P9600
PIMA HUNTER 8 (Captain 8)
PIMA HUNTER-Pro-832
Paradox EVO192 Rev. 7.70
Paradox EVO48 Rev. 1.21
Paradox SP4000/6000
Texecom Premier 412/832

Feature Comparison

Feature Resideo PRODCM Alarm.com LX30B-Q50TU-AUC
Primary Function Captures Contact ID signals and sends them via an LTEM-P communicator Captures Contact ID (CID) or SIA signals previously sent via POTS for cellular communication, and adds interactive services
Interactive Services No, provides communication to the central station only Yes, through the Alarm.com platform (remote arm/disarm, notifications)
Panel Compatibility Works with panels that use Contact ID format via a dialer Compatible with a wide range of panels from various manufacturers (DSC, Honeywell, GE, Paradox, etc.)
Communication Path Works with an LTEM-P communicator (AT&T or Verizon 4G/LTE Cat-M1) for cellular or internet transmission Communicates directly over an AT&T 4G/LTE cellular network
Remote Arm/Disarm Not supported Yes, with panels that support keyswitch arm/disarm
Signaling Formats Contact ID only Contact ID and SIA

Which One is Right for You?

Choosing between the Resideo PRODCM and the Alarm.com LX30B-Q50TU-AUC really comes down to what you want to achieve.

If your main goal is to simply replace your old phone line with a modern, reliable cellular or internet communication path to a central station, and you already have or plan to purchase a Resideo LTEM-P series communicator, the PRODCM is a straightforward and effective solution.

However, if you're looking to not only upgrade your communication path but also add smart control to your existing system, the Alarm.com AUC LX30B is the clear winner. The ability to remotely arm and disarm your system and receive notifications through the powerful Alarm.com platform brings a whole new level of convenience and peace of mind to an older alarm panel.

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The Resideo LTEM-PA and LTEM-PV are dual-path capable communicators that use the LTE Cat-M1 network. During the global chip shortage, these radios have come to prominence because of their availability in the absence of other LTE communicators. They provide nearly the same speed as LTE comms.

Another feature that differentiates the LTEM-PA and LTEM-PV from other communicators is their modular design. These radios are considered a part of the ProSeries lineup, which includes the Honeywell Home PROA7 and PROA7PLUS and the Resideo PROA7C and PROA7PLUSC. The reason for this is that many of the add-on modules that can be used with the ProSeries panels can also be used with the LTEM-P communicators. Including the PROWIFI or PROWIFIZW, the PROLTE-A or PROLTE-V, and the PRODCM.

The LTEM-P Series communicators support an ethernet connection, but if you find yourself in a situation where a wired connection is not possible, then you can install the PROWIFI or PROWFIZW, which will give you WIFI, or WIFI and Z-Wave Plus capabilities. The ability to add a modular cellular unit is exciting as it allows you to install a separate LTE communicator to use instead of the built-in LTE Cat-M1 communicator. This will come in handy if you purchase an AT&T LTEM-PA, but find out later that Verizon would provide a better signal in this particular installation. Also, far in the future, when LTE is eventually phased out, whatever takes its place can easily be installed in the unit, rather than having to replace the entire communicator.

The PRODCM is a dialer-capture module. It allows the LTEM-P Series communicator to work with an alarm panel that has a built-in dialer and can report using Contact ID Format. The PRODCM installs inside a slot in the LTEM-P Series communicator, then two wires are connected between it and the Tip and Ring terminals on the alarm panel. The panel believe's it is dialing out over a phone line, but the module captures the signal, and transmits it via IP, or Cellular. Many of these add-on modules are also compatible with the ProSeries panels, which is why the LTEM-P Series are considered a part of the ProSeries lineup.

Tip 1: Power Wiring

The LTEM-PA and LTEM-PV come with a 9VDC power supply. Depending on the communicator you may be replacing there could be an existing AC Transformer in place. Do not make the mistake of trying to use the existing transformer. You have two (2) options when it comes to powering the LTEM-PA or LTEM-PV. You can use the included power supply, making sure to observe proper polarity with the power wires, or you can wire it so that the communicator receives all its power from the alarm panel. If you choose the latter option, be sure to calculate the current draw for the communicator correctly, and if you decide to leave the battery out of the LTEM-P Series device, turn off the radio's Low Battery Reporting.

Tip 2: Installing A WIFI Module

If you want to add support for WIFI to your LTEM-P module, you can add the PROWIFI module. When the PROWIFI module is installed, the ethernet connection becomes unavailable, so you can only use one or the other of these, but not both. If you want to add both WIFI and Z-Wave Plus capabilities to your system, then you can choose to install the PROWIFIZW.

Using the PROWIFIZW can add Z-Wave support in a situation where it would otherwise be unavailable, such as when using the LTEM-P with a non-VISTA panel. The PROWIFIZW cannot be used as a secondary controller, so it can't be used to extend the range of another controller such as the Tuxedo or VAM. Using the PROWIFIZW also doesn't give you an option to create scenes through Total Connect 2.0, only manual control of Z-Wave devices is available.

Tip 3: Always Default the Communicator

We've found, through painful experience, that it is a good idea to always default the LTEM-PA or LTEM-PV once all the wiring is completed, prior to account creation and activation. To default, hold down the red button on the upper right side of the main communicator board for at least 20 Seconds. The LEDs on the communicator should begin going through their initial power-on sequence. This is how you can tell the default has completed.

Once the communicator has booted completely up, then do one last power cycle. Do this by unplugging the transformer and disconnecting the red battery lead. If the communicator is being powered completely by the panel, simply power the panel down and back up by unplugging its transformer and backup battery. If the communicator battery is still connected though, be sure to disconnect this battery as well to completely power the communicator off. Wait about 30 seconds, then power back on as you normally would. For VISTA panels, plug in the transformer, then the battery. If the communicator has its own DC Power Supply, plug in the communicator battery, then plug in the power supply. Now you can proceed with programming and activation.

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