Honeywell Home PROA7 Posts

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Alarm Grid has long steered customers away from Schlage locks due to support issues. In our experience, we have spent time troubleshooting myriad issues between these locks and a number of different Z-Wave controllers. Now, Resideo and Honeywell Home have announced confirmed issues as well.

On April 6, 2022, Resideo and Honeywell Home released a Technical Notification to let users know that recent testing discovered a compatibility issue between Schlage lock models BE468, CAM716, and BE469ZP with the newest Honeywell Home TUXEDO and Resideo TUXEDOC keypads. Also incompatible are the ProSeries panels. The ProSeries lineup includes the Honeywell Home PROA7 and PROA7PLUS and the Resideo PROA7C and PROA7PLUSC. The PLUS versions of these panels offer Z-Wave Plus functionality right out of the box, however the NON-PLUS versions require the addition of the PROWIFIZW in order to offer Z-Wave support.

It should be noted that this alert doesn't include other Resideo or Honeywell Z-Wave controller products such as the Lyric, or the L5100-ZWAVE paired with any of the LynxTouch panels. To the best of our knowledge, these products are still compatible with all of the Schlage locks, though we at Alarm Grid still recommend using a Yale or a Kwikset lock instead of a Schlage, even with one of these controllers. Now that the Honeywell Lyric has been discontinued, and the only LynxTouch panel still available is the L5210, Total Connect 2.0 adherents may be hard pressed to find a panel to support a pre-existing Schlage lock.

It is also important to note that not all Schlage locks that were tested were found to be incompatible. The Schlage J-Series, including the JBE109 and JFE109 locks are compatible and both have been added to the compatibility list for the TUXEDO and ProSeries products. You can read the full MyWebTech Technical Notification #71, which includes compatibility documents for both the TUXEDO keypads, and the ProSeries panels.

Have you tried to use a Schlage Lock with a Honeywell, Honeywell Home, or Resideo Z-Wave controller? Were you successful, or no? Leave a note in the comments below with any thoughts or questions about this announcement. We always look forward to hearing from our readers.

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It's time for ISC West, and all the manufacturers are putting their best foot forward. Resideo now has Release 4 for the ProSeries panels on offer. This update adds Dealer Branding, Customized Voice Descriptors, a WIFI Access Point, 2-Way Voice per Partition, and an Easy Access Help Screen.

Dealer Branding

This can be a hot-button topic for our DIY customers. Many of them don't want dealer branding to mar the look of their touchscreen panel. Release 4 adds the ability to push Dealer Branding to the Honeywell Home PROA7, PROA7PLUS and Resideo PROA7C and PROA7PLUSC. We're not sure how we're going to treat this feature, so stay tuned for more information on this topic.

Customized Voice Descriptors

In the past, Honeywell and now Resideo, and Honeywell Home panels that have supported the voice chime feature were limited to speaking words from a pre-set vocabulary. If a custom voice descriptor was used, then the panel or keypad would just skip that word when speaking the descriptor, as though it didn't exist. With Release 4, this changes for the ProSeries panels. Using either AlarmNet360 or local programming, a custom word descriptor can be entered. It then goes through a text-to-speech process.

If text-to-speech processing occurs on the AlarmNet360 server, then if the custom voice descriptor is typed in by the alarm dealer through AlarmNet360, it will then have to be processed and downloaded to the panel. Then it's ready to be spoken for the zone in question. If the custom voice descriptor is typed in using local panel programming, that means the typed word has to be uploaded, processed, then downloaded again. If processing occurs at the panel, instead of AlarmNet360, then basically the same thing will happen, just in reverse. The point is, some processing and transferring of data must occur, so this kind of change can take a few minutes.

Another very important change comes with this update. In the past, the Device Type has always been spoken as a portion of the zone descriptor (with the exception of Device Type Other). If the Device Type was Window, and you wanted the voice descriptor to be "Front Window" then you only entered "Front" as Zone Descriptor 1 and left Zone Descriptor 2 blank. The panel would automatically say Window as the Device Type. Now, this has changed. The Device Type is no longer being spoken as part of the voice descriptor. So, for my office window, I used Zone Descriptor 1 - Julia, Zone Descriptor 2 - Side, and Device Type Window. However, now, in order to get the panel to actually say "Julia Side Window", I had to make Zone Descriptor 1 - "Julia Side", and Zone Descriptor 2 - "Window". This is a big difference, and may cause some issues, particularly for those with lots of zones. I look for this to possibly change in the near future.

WIFI Access Point

A WIFI Access Point has been added to the ProSeries panels. With this access point the Honeywell Home PROWLTOUCH or Resideo PROWLTOUCHC touchscreen keypad can still be added to a system where no WIFI connection normally exists. This is often an issue seen in second homes, or cabins, where it doesn't make sense to pay for an internet connection when the home is unoccupied. Up to eight (8) secondary keypads can be used per ProSeries panel. Using either the aforementioned touchscreen keypads or the Honeywell Home PROSIXLCDKP push button keypad. As a PROSIX Series Device, the PROSIXLCDKP doesn't require any type of internet connection. It communicates to the panel in the same manner as any PROSIX Series zone does.

Two-Way Voice Per Partition

Two-Way Voice is a feature that allows the central station operator to connect to the location that reported an alarm and either listen in, speak to persons on site, or carry on a two-way conversation. Those, "I've fallen, and I can't get up!" commercials of yesteryear are an early example of two-way voice.

The ProSeries panels have always supported up to four (4) partitions, however, earlier versions did not support two-way voice per partition. When a system with two-way voice enabled reports a burglary or panic signal, the monitoring station receives a special signal. They can then press a command on their end that begins the voice session. Once connected, they can press the 4-Key on their telephone keypad to toggle through up to four (4) touchscreen keypads on the system. Each of those touchscreens can be assigned to any of the partitions that are enabled.

Easy Access Help Screen

In Release 4, a user can go to the hamburger menu icon at the bottom center of the display on either the main panel, or any secondary touchscreen keypad. Once the menu comes up, scroll all the way to the bottom and press Help. A QR Code will be displayed. Scan the QR code with your smartphone or tablet, and then press "Youtube" and you'll be taken to the Resideo and Honeywell Home ProSeries channel on Youtube. You can then browse through the help topics for a video that addresses your issue.


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We told you in 2020 how the Total Connect 2.0 app for Android could support Google Assistant voice commands. This feature allowed you to use your voice to control your system, but only through your phone. Now, the ProSeries panels, including the PROA7PLUS, can fully support Google Assistant.

What this meant back then was that there was nothing to download. Once the feature was enabled on your phone, a blue microphone icon would appear at the bottom of the Total Connect 2.0 app screen. When you pressed it, you could use your voice to check system status, and to arm or disarm the system. Now, with the latest Total Connect 2.0 release, you can actually set up TC2 within Google Home, and control your system from any Google Home capable device you have connected to your account.

Another improvement is the fact that this functionality is now available to both Android and iOS users. On either platform, make sure you have the Google Home app and then follow the steps to configure the Total Connect 2.0 skill within it.

Below is the Google Home App as seen in the Apple App Store:


The ProSeries panels include the Honeywell Home PROA7 and Honeywell Home PROA7PLUS and the Resideo PROA7C and Resideo PROA7PLUSC. Currently, these are the only Total Connect 2.0 compatible panels that support the improved Google integration. If you have one of the ProSeries panels, coupled with a Total Connect 2.0 account and you would like to take advantage of voice commands through Google Assistant, follow these steps:

  1. Open the Google Home App, then click the [Plus (+)] Icon at the top left of the main screen.
  2. Select, [Set up Device].
  3. Select [Works with Google].
  4. Search for [Total Connect] then select it.
  5. Use your Total Connect 2.0 login credentials to log into TC2 from the skill.
  6. Read the User Agreement and if you agree, press [Allow].
  7. Be sure the Security System icon is selected, then press [Connect].
  8. Click the [Pencil Icon] to assign the system to a room, then choose which room you'd like to add it to.
  9. Hit the [Back button] repeatedly until you reach the Home screen.
  10. You should now be able to query Google for system status, as well as arm the system to Away, Stay, or Night and Disarm the system using Google Assistant.

Important Update: We now have a full FAQ with a walk-through on how to set up the Google Home feature. This FAQ is applicable whether you're setting Google Home up using an Android or an iOS device running the Google Home App.

Voice control of automation devices is not yet available unless the automation is achieved through a scene tied to system arming or disarming. For example, if you have a scene that turns on the porch light when the system is armed to Away, and you use the Google Assistant to arm in this mode, then the porch light will come on once the system is armed.

Total Connect 2.0 also supports integration with Amazon Alexa, and has for a while now. The configuration is very similar between the two services. One difference between them is that Amazon Alexa is compatible with more different panel types. Most of the Honeywell Wireless All-in-One panels support it. This means that in addition to the ProSeries panels, the Lyric, Lynx, and even the VISTA panels all support being used with Amazon Alexa. As long as the panel is tied to a Total Connect 2.0 account.

To integrate Total Connect 2.0 with Amazon Alexa for voice control of any of the above panels, follow these steps:

  1. Open the Alexa App and search for the Total Connect 2.0 skill.
  2. Click [Enable]
  3. You will be prompted to enter your Total Connect 2.0 login credentials. Enter them, then hit [Login]
  4. You will see a User Agreement, read through it, and if you agree click [Allow].
  5. Make sure the Security System icon is selected, then click [Connect].
  6. A screen should appear showing "Total Connect 2.0 has been successfully linked".

Once the above steps have been completed, log into the Total Connect 2.0 app and go to the Profile Page. Under the Access section, be sure that your user code has been saved and synched with the panel. If this isn't done, Amazon Alexa won't function properly. In the past, we've made FAQs for integrating some different panels with Amazon Alexa. You can find links to those FAQs below:

How Do I Connect My Lyric Alarm System to Alexa?

How Do I Connect My VISTA-21iP to Alexa?

Resideo Official Instruction Sheet on Integration

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Alarm Grid customers with PROA7/PROA7PLUS panels who use Night Stay Arming may have received notification calls in error when arming their system in this mode. This issue came to light recently, and we have resolved it with the monitoring station, CMS. We apologize for any inconvenience.

The Honeywell Home PROA7, Honeywell Home PROA7PLUS, Resideo PROA7C and Resideo PROA7PLUSC are the newest All-in-One (AiO) panels from what used to be Honeywell and is now Resideo. The difference between the Honeywell Home versions, and the Resideo versions is strictly cosmetic as you can see below, with one panel having Honeywell Home branding and the other having Resideo branding:


When an alarm panel reports a signal to a monitoring station, it does so in a particular format. The most prevalent format used by the PROA7 and PROA7PLUS panels is called Ademco Contact ID. With Ademco being the creator of the format (and the company Honeywell purchased to get into the security system manufacturing business). In a Contact ID Signal the information transmitted follows this format:


Further, monitoring stations have Automation software that receives the above signal and turns it into useful information. The account number is turned into "The Smith Residence at 123 Smith Ln, etc...." An E131 is turned into a Perimeter Burglary Alarm (R131 would be a restore of a previously reported perimeter alarm), Partition is self explanatory, and a Z003 would indicate that this is a perimeter alarm on Zone 003, automation turns this into something like "Living Room Window". If the signal is an arming or disarming event, then instead of a Zone Number, the monitoring station would receive a User Number to indicate who armed or disarmed. For a full list of 3-Digit Contact ID codes, check the Installation Instructions for your alarm panel. All Honeywell, Resideo, and Honeywell Home panels have a list of the Contact ID Codes that can be transmitted by the panel, and what they mean.

The problem occurred because Honeywell Home and Resideo changed the Contact ID code they use when the system is Armed to Night Stay Mode. In the past, panels such as the Lyric and the LynxTouch panels used the Code R441 to indicate any type of Stay Arming, including Night Stay (in arm and disarm signals a Restore is reported when a user Arms, and a new Event is reported when a user Disarms.) On the ProSeries panels, they chose to use R444 to indicate when a user armed in the Night Stay Mode, while reporting an E401 to indicate when the system was disarmed. E401 is a more generic "Disarm by User" signal. This is also unusual, as in the past the panel would have reported an E444 when the system was disarmed from this mode.

Since this is an unusual signal to receive, and the monitoring station didn't have default instructions in their automation system on how to treat it, when it was received they chose to err on the side of caution and called the premises to report it. This is not the normal default protocol for signals regarding arming and disarming. Once we became aware that there was an issue, we investigated with the monitoring station, confirmed the issue, and took steps to be sure these signals would be treated properly in the future. We are doing the same with Rapid Response, the monitoring station for our Canadian customers. Once again, we apologize for any inconvenience this may have caused and we look forward to serving all our customers, old and new, in 2022!


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Local Alarm Mode, also called Demo Mode, is a way for an alarm dealer to demonstrate the full features of the panel without having to register it to an AlarmNet360 account. However, while in this mode, panel communications can't be configured. A panel in this mode can seem to be broken.

Alarm Grid has seen several of the Honeywell Home PROA7, Honeywell Home PROA7PLUS, Resideo PROA7C, and Resideo PROA7PLUSC panels recently that have either arrived with Local Alarm Mode enabled, or have been put into this mode during initial setup. Once Local Alarm Mode has been enabled, it is impossible to configure the panel communication settings until Local Alarm Mode has been toggled off.

Local Alarm Mode is a valuable tool that has been made available to alarm dealers so that they can demo these new panels for a customer in spite of the fact that the panel isn't associated with an account. This was particularly important when the panel was first introduced because there was no local programming. For those early panels, until the ProSeries panel was registered, it couldn't do much unless Local Alarm Mode had been enabled.

This was a great tool at the time for alarm dealers, but for DIY customers, it doesn't offer much in the way of benefits. Now that the panel has local panel programming available, there really is no reason for an Alarm Grid customer to want to use this feature. Whether the panel arrived with this feature enabled, or the feature was enabled during programming, once the customer decides to have the system monitored, whether self monitored, or with central station monitoring, Local Alarm Mode should be disabled.

To check to see if Local Alarm Mode is enabled or disabled, choose the Menu icon (≡) at the bottom center of the Home screen. Select Tools > Installer Code (default is 4112) > Local Alarm Mode. The feature can then be toggled OFF if it is enabled. If it was enabled and you toggle it off, you'll see a confirmation screen, click on the "YES, DISABLE" option.

If you've been using the system with Local Alarm Mode enabled, and you have signed up for alarm monitoring with Alarm Grid, be sure to toggle this feature OFF as soon as possible. Depending on which monitoring plan you sign up for, activation of your account may begin immediately after sign up, and having this feature enabled at that time can cause delays. This is particularly true of the Self-Monitoring options. If you signed up for a central station monitoring plan, just be sure to disable this feature prior to your activation appointment.

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Resideo and Honeywell Home have just released Firmware Version 03.592.107.0 for the PROA7 and PROA7PLUS panels. This update allows the PROTAKEOVER module to support 5800 Series life-safety sensors like the 5808W3, 5800CO, and more. In addition, it offers some other features and improvements.

There are four (4) different panels in the Resideo and Honeywell Home ProSeries lineup. The Honeywell Home PROA7, and Honeywell Home PROA7PLUS, and the Resideo PROA7C and Resideo PROA7PLUSC. The 03.592.107.0 Firmware Version applies to all of them. The differences between the Resideo versions and the Honeywell Home versions are purely cosmetic. You can find details about that in a previous post.

The biggest news in this firmware release is the addition of life-safety support when using the PROTAKEOVER module. For the Honeywell 5800 Series legacy RF sensors, the use of life-safety sensors such as the 5808W3, 5806W3, 5800CO, and others has actually been ETL tested and passed to the UL Residential Fire standard. When taking over a CO detector, be sure to check the expiration date. CO detectors are usually good anywhere from six (6) to ten (10) years. Life-safety sensors from any of the other manufacturers supported by the PROTAKEOVER, including DSC (433 MHz), Bosch (433 MHz), 2GIG (345 MHz), Qolsys, and Interlogix (319.5 MHz), can be used, but they will not meet the ETL listing requirement.

When life-safety devices are used with the PROTAKEOVER the functionality for Loop 2 becomes automatic. For sensors programmed for Fire, Loop 2 automatically becomes the Maintenance (Clean Me) input. For those programmed as Carbon Monoxide, Loop 2 automatically becomes the End-of-Life input. For this reason, if you use a 5817CB or 5817CBXT, for something such as a wired heat detector input, you MUST strap out the loop 2 input, either with a wire jumper or a resistor, depending on which 5817 you're using, and you cannot use that input for a zone on the system.

Although the addition of life-safety support for legacy RF sensors is the big news in this firmware release, it is by no means the only news. This revision adds the ability to enable or disable on-screen panic alarms. It also adds the ability to program scenes via Total Connect 2.0 that pertain to alarm panel arming and disarming events only. Even if the panel itself doesn't have a PROWIFIZW module installed (Smart Home monitoring plan is still required). Prior to this release, if you had no intention of using Z-Wave devices, but you still wanted to program your system to arm or disarm based on a schedule, you couldn't do so unless you installed a Z-Wave controller in the panel.

Below, we'll list all the added or updated features with an explanation of each:

  • Zone Response Type Enhancement: The Device Type "Other" now offers the option to enable Chime. The PROSIXC2W now supports 24-Hour panic response types including 24-hour Silent, 24-Hour Audible, 24-Hour Medical, & 24-Hour Auxiliary. All Device and Response Types are now available when enrolling wireless zones using the PROTAKEOVER module.
  • LCD Keypad (PROSIXLCDKP) Enhancement: Now, when a Duress Code is entered at the wireless LCD keypad, only the 4-digit code is required. Previously, users would have to enter the 4-digit code + OFF [1].
  • Quiet Time Feature Added: The PROWLTOUCH Keypad now participates in Quiet Time (10:00 pm - 8:00 am). This means that non-emergency Trouble conditions, and Low Battery troubles will not sound the keypad during this time, though they will display. Included in this list are Communicator Trouble, System Low Battery, RF Transmitter Low Battery, RF Jam Trouble, AC Loss, and PROWLTOUCH Supervision Trouble. Sensor Tamper, and RF Supervision will sound. At 8:00 am, if the non-emergency trouble condition still exists, it will sound. This feature is automatic. It cannot be disabled, and the times cannot currently be changed, though that may change in future revisions.
  • Additional PROWLTOUCH Enhancements: While in backlight timeout, if the keypad reconnects to WIFI for any reason, the keypad will not illuminate. Keypad supervision is now defaulted as "Disabled". If a system has PROWLTOUCH keypad supervision enabled, updating to this version will NOT disable it. The Wireless Touchscreen keypad can now only be enrolled when the main panel is not in program mode. This prevents conflicts with the PROSIXLCD which MUST be added through panel programming. An issue has been corrected where, if the keypad locked up, the battery had to be removed and re-installed in order to reset the keypad. The Indoor MotionViewer (PROINDMV) clips can now be played back on the PROWLTOUCH as well as on the main panel.
  • End-user Can Push User Codes to Z-Wave Locks From TC2: Whew, that was a mouthful! Any Total Connect 2.0 Admin user can now create a user code and send it to a Z-Wave lock via either the Mobile App, or the Website. They have the option to both Push the User to the Lock, and allow the Lock Disarm by that User to automatically Disarm the system.

  • Improved TC2 Behavior During a Z-Wave Lock Jam: Previously, when a lock jam condition was displayed, the only option available was to physically go to the lock and toggle the lock position. Total Connect 2.0 now gives you the option to attempt to Lock or Unlock through the app or website.
  • Z-Wave Lock User Code Sync Improvement: In the past, setting the panel user code to match the Yale lock user code would cause issues. This is still not recommended, but the behavior should be improved.
  • Security Scenes Available in TC2 Without PROWIFIZW: There is no longer a hardware requirement that the panel have the Z-Wave Controller installed in order to create TC2 Scenes pertaining to security panel-only scenes. Currently, the security system scheduling is only available for Partition 1, and a plan that includes automation (Smart Home) is still required.
  • Improved Skybell and TC2 Syncing: Some doorbell cameras were having issues syncing with TC2 after the previous firmware update. Those issues should be resolved.
  • Improved PROSIX RF Signal Level Indication: The system now refreshes signal level for PROSIX devices immediately upon entering walk-test mode.
  • Improved TC2 Camera List Sync: In the past, it was sometimes necessary to Sync the panel twice to get an accurate camera list. This has been improved.
  • Partition Master User Enhancements: A Partition Master User can now only see event logs for the partition(s) they are authorized for.
  • Language Corrections: Improvements in translations for both French and Spanish.
  • Cyber Security Updates: Ongoing Cyber Security maintenance, as well as other bug fixes.

This firmware update can currently only be installed via WIFI. Any account communicating via cellular only will need to be connected to a mobile hotspot or other "WIFI" option before it can be updated. The size of this update is approximately 8MB.

This is a huge update with a lot of feature additions and some user-recommended improvements. Leave a comment below and let us know what you think about the ProSeries panel and the 3.5 update. As always, we look forward to hearing from you!

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AlarmNet360 is both a website and an app that can be used to create, edit, and cancel AlarmNet accounts. Access to this website and app is only available for licensed alarm dealers who are affiliated with AlarmNet. As an end-user you will not need to have or create an AlarmNet360 account.

Being a DIYer in the alarm industry can be pretty confusing at times! Nearly all of the documentation provided with alarm systems that have historically been installed only by alarm professionals is intended only for alarm professionals. So, when you buy that new ProSeries or Lyric Alarm System, and you begin reading the installation instructions, one of the first things you are told to do is create an AlarmNet360 account. This is not something that you, as a DIYer will be able to do.

This is where Alarm Grid comes in. Alarm Grid is a DIY friendly company. We sell professional grade alarm systems to anyone who wants to buy them. Sometimes, alarm professionals purchase from us and then they go about configuring the system themselves because they have access to AlarmNet360. Sometimes, customers purchase from us and then hire their own alarm professional to install their system and that alarm professional completes the setup on AlarmNet360 themselves. But usually, when an individual buys a system from us, they then sign up for one of our no-contract monitoring plans, and then we set up their account through AlarmNet360.

The relationship between Alarm Grid and our monitoring customers is a symbiotic one. DIY alarm users choose not to pay a professional to do something that they can do themselves. That being the physical installation of the alarm equipment. With the proliferation of self-contained, all-in-one systems, installation has gotten more and more simple. A child can do it. We have several young customers in their teens who set up systems just because they enjoy doing it, and figuring out new and interesting ways to make things happen.

On the monitoring side of things, that's where restrictions start to come in. There are certain things that have not opened up to DIYers yet, and access to AlarmNet360 is one of those things. You may be thinking, "Forget AlarmNet360, what's AlarmNet?" You can read about AlarmNet here. At present, only alarm dealers can sign up for access to AlarmNet360 in order to be able to add, edit, or cancel AlarmNet accounts. Access to accounts is very tightly controlled. The only accounts that Alarm Grid can see in AlarmNet360 are accounts that are assigned to Alarm Grid, which usually means that Alarm Grid created them in the first place.

Alarm Grid chose the DIY business model in part because we have everything we need to administer accounts on the back end, but we don't have a team of installers to send out and put in systems. DIYers are our installers, and in turn we provide for them the account admin services that they are not allowed to perform for themselves. We sell reasonably priced, professional grade alarm equipment. The same equipment that just about any alarm dealer in the country will sell you, and we handle the administrative side of things, in addition to providing free, world-class technical support to our monitored customers. In exchange for that, we charge a reasonable monitoring fee with no activation fees, no cancellation fees, and no contracts. We also don't care if you buy your system from us or elsewhere. We will monitor any equipment that is within our power to monitor for the same prices we charge to monitor the equipment we sell.

So, when you crack open that new system, and start reading the instructions, skip the part where it talks about the AlarmNet360 account. Whoever you sign up for monitoring with will take care of that part. Do you have an AlarmNet communicator? Have you been stumped by the mention of AlarmNet360 in your system's documentation? Leave us a comment below and let us know if this information was helpful. We always look forward to hearing from you.

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Resideo's Pro Series Products, including the PROA7PLUS with Amazon Alexa built in, the PROWIFIZW, PROLTE-A, PROLTE-V and all of its other peripherals have won CEPro's BEST Award for Best Integrated Security System/Module/Device/Surveillance Cameras system. This is a big win for Resideo.

Each year, CEPro Magazine announces the winners of their BEST Awards at the CEDIA Expo. CEDIA is the Custom Electronics Design and Installation Association. It represents professionals in the home automation/smart technology industry. This is the biggest trade show geared specifically toward smart home and automation integrators.

The CEDIA Expo, owned and operated by EmeraldX, LLC. was held in Indianapolis this year beginning on September 1. The 2021 show returned to an in-person format after the 2020 show was canceled due to concerns about COVID-19. Exhibitors and attendees alike were happy to meet in person once again.

The Integrated Security System/Module/Device/Surveillance Cameras award is given in the Control and Automation Category. Some other awards in this segment were for Lighting, Lighting Controls & Accessories, which was won by the Alisse Wall Control which is offered by Lutron Electronics, Motorized Shade Controls & Accessories, which was awarded to Somfy Systems for their PoE Touch Panel Room Controller. There were a number of other categories and winners.

Resideo's Honeywell Home Pro Series Products offer a comprehensive platform to support existing legacy RF sensors using the PROTAKEOVER module (available separately or in one of our kits). With the PROTAKEOVER, a customer can replace an older alarm system that used older wireless technology without having to also replace every single sensor.

This saves both time and money, allowing the customer to concentrate on adding more automation devices, or new sensors in areas that weren't protected before. For example, by not having to replace all of the existing burglary sensors, a homeowner may be able to add smoke detectors or other life safety sensors that are tied to the alarm system where they didn't have this type of protection on the older system. The PROTAKEOVER can support wireless devices from the Honeywell or 2GIG 345 MHz lineup (one or the other, but not both), sensors from the Qolsys or Interlogix/GE 319.5 MHz lineup, and 433 MHz Bosch, or 433 MHz DSC sensors.

The PROA7PLUS comes with the PROWIFIZW already installed. This module adds support for WIFI (802.11 b/g/n 2.4 GHz only) as well as Z-Wave (908 MHz North American frequency). One of the big differences between the PROA7PLUS and the PROA7 is that the PROA7 does not have a WIFI module installed from the factory. Support for WIFI can be added using the PROWIFIZW, or if Z-Wave is not going to be used, then the PROWIFI can be installed. This modular design means that you will only pay for what you intend to use.

The modular design also means that if a component should fail, only the component needs to be replaced, rather than the entire panel. In the future, when technology changes and either WIFI or cellular technology requires an update, only the modules will have to be replaced in order to keep the panel current. If you've ever had to replace a panel with numerous security sensors, or Z-Wave automation devices, you'll know that this alone makes the Pro Series panels worth considering.

With built-in Amazon Alexa for both the PROA7PLUS panel itself, and the PROWLTOUCH Pro Wireless Touchscreen Keypad you can control the system as well as automation devices using just your voice and the Total Connect 2.0 Skill for Alexa. Some of the Alexa features supported are flash briefings, weather, time, add to calendar, create shopping lists, answer general questions, and more. Some features that are not supported are the ability to read books aloud (Audible) and the ability to place calls or Drop-in to another Alexa device.

Tell us what you think of the Resideo and Honeywell Home Pro Series Panels. Do you think these new panels are worthy of accolades? Have you had an experience with one of these systems that you'd like to tell us about? Leave a comment below, we'd love to hear what you think.


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We're back again with four (4) more videos. We rejoin Jorge and Michael with videos on the 2GIG Edge and the Honeywell Home PROA7PLUS. Michael discussed the PROA7PLUS support for 5800 series sensors. Jorge provides several tutorials on the 2GIG Edge. Enjoy these videos from Alarm Grid.

Honeywell Home PROA7PLUS: Compatible with Honeywell 5800 Series Sensors

In this video, Michael from Alarm Grid discusses the Honeywell Home PROA7PLUS' support for Honeywell's legacy 5800 Series Wireless Lineup. In order for the panel to support these sensors, a Honeywell Home PROTAKEOVER module must be installed. This module allows the panel to support one (1) of five (5) legacy RF frequencies. Only one (1) PROTAKEOVER is supported per panel.


2GIG Edge: Compatibility With 2GIG Sensors

In this video, Jorge discusses the ability of the 2GIG Edge to support both encrypted and unencrypted 2GIG Sensors. It may seem as though it should go without saying that a 2GIG panel supports 2GIG Sensors, but with newer panels supporting encrypted sensors, and new sensor lineups, it's good to be 100% sure before making a purchase, particularly if you have existing 2GIG sensors installed. The 2GIG Edge supports all of the 2GIG sensors.


2GIG Edge: Z Wave Support

Jorge is back again to talk about how the 2GIG Edge supports Z-Wave devices. This panel has the most advanced version of Z-Wave currently available with the 700-Series Z-Wave Plus V2 chip onboard. When used with a commensurate 700-Series Z-Wave device, all of the great new features that are included in this latest version. Some of these features include S2 encryption for all Z-Wave Plus V2 certified devices as well as SmartStart and 128-bit AES encryption. You can see a comparison between all three Z-Wave versions here.

2GIG Edge: Default Master Code

Jorge really knows his stuff when it comes to the 2GIG Edge! Here he is talking about the default Master Code on the 2GIG Edge (1111) as well as information on how to change the Master Code and also what the default Installer Code is (1561). If you happen to be moving and leaving behind an alarm system, please check out this post that discusses proper etiquette when leaving behind an alarm system for a new home or business owner.


That's the recap, we hope these videos will help you with your alarm system. We look forward to feedback, if you have comments or suggestions drop us a comment in the space below. We're here Monday - Friday from 9 am - 8 pm Eastern. You can reach us via email at support@alarmgrid.com

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We missed an opportunity to recap videos last week, but that just means we have more videos to cover this week. Six (6) today, with more to follow. Michael and Jorge share their knowledge of the 2GIG Edge and the Honeywell Home PROA7PLUS. Summer's almost over but wade in, the water's fine.

Honeywell Home PROA7PLUS: Resolve WIFI Connection Issues

In this video, Michael discusses the various reasons why the Honeywell Home PROA7PLUS might not connect to WIFI. Reasons can include range, environmental issues, and even bad equipment. In addition, there is a specific setting to watch out for on Ubiquiti Access Points. Having this setting enabled can prevent your Honeywell Home PROA7PLUS from connecting to WIFI.


2GIG Edge: What To Expect During AC Loss

During an AC Loss condition, the 2GIG Edge will go into power conservation mode. After a few seconds, the touchscreen will go dark and only illuminate when something occurs that needs to be displayed, or when a user touches the touchscreen. Jorge tells and shows users what to expect as normal behavior when an AC Loss condition occurs.


2GIG Edge: Powering Down Properly

Believe it or not, there is a right way to properly power down an alarm system. In this video Jorge will show you how to properly power down a 2GIG Edge alarm panel. Begin by removing the set screws, pulling the panel off its base then unplugging the battery. Next, unplug the transformer, either at the barrel connector on the panel side, or by unplugging the transformer from the wall. If you can't find the transformer, you can power down by turning power off at the breaker.


Qolsys IQ Remote: Behavior On a Partitioned System

In this video Michael shows you how the Qolsys IQ Remote behaves when it is used on a partitioned system. The IQ Remote will only display the status of the partition to which it is assigned. It will only allow the user to control the assigned partition as well, and only a user with a User Code that has been given access to the assigned partition will be able to interact with the system from the IQ Remote.


2GIG GC3e: Installing the XCVR3 GC3

Michael shows users how to install the 2GIG XCVR3-GC3 to the 2GIG GC3e panel. Unlike with the 2GIG GC2 panel, the installation of the 2GIG XCVR3-GC3 does not require that anything be removed from the GC3e panel first. This transceiver module simply adds 900 MHz 2-way communication capability between the GC3e and the 2GIG TS1 as well as the 2GIG Image Sensors.


Honeywell Home PROA7PLUS: Installing PROTAKEOVER

Michael shows users how to set the dial for legacy RF devices, and then properly install the Honeywell Home PROTAKEOVER module into a PROA7PLUS system. This module allows the PROA7PLUS to support one (1) of five (5) legacy RF frequencies. This allows the panel to support previously existing sensors from Honeywell or 2GIG 345 MHz sensors, existing Qolsys and/or Interlogix/GE 319.5 MHz sensors, DSC 433 MHz sensors, or Bosch 433 MHz sensors. This module allows a user to replace an older panel with the newer PROA7PLUS without having to replace all the existing wireless sensors that are still working.



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