2GIG Posts Its First Firmware Update for the GC Touch

Firmware updates keep your 2GIG GC Touch panel running smoothly while adding new features and improving current ones. The latest update introduces enhanced usability, new customization options, and system improvements that help ensure continued reliable performance from your security system.

A firmware update is available for the 2GIG GC Touch, available in AT&T LTE and Verizon LTE versions. In this post we're talking about Version 1.1, displayed on the panel as ROM 1.1.072. To check your current firmware version, go to Settings (⚙️), enter your Installer Code (1561 by default), and navigate to the System Information screen. Scroll down until you see the Software Version. After completing the update, the panel will reflect the new version number as noted above, confirming that the firmware has been successfully installed.

Removed the Enter Requirement for PIN Codes

"And the people said, Amen!" One of the most noticeable usability improvements, and my personal favorite, is that you no longer need to press the Enter (↵) button after entering a user code. The GC Touch now automatically accepts valid 4-digit or 6-digit codes, depending on your system's settings, once entered. This streamlines everyday interactions like arming and disarming the system, making operation faster and less cumbersome for users.

Sensor Chime Voice Annunciation

This update introduces voice annunciation for sensor chimes. Instead of relying solely on a chime tone, the panel can now audibly announce sensor activity. This gives the user clearer awareness of which door or window has been opened, improving situational awareness throughout the home without requiring you to look at the panel screen. A sensor can use chime tones or voice description, but not both.

30-Minute Sounder Disable for Testing

A new option allows users or installers to temporarily disable the panel sounder for up to 30 minutes. This is especially useful during system testing or maintenance, since it prevents repeated alarm sirens while allowing you to verify sensor functionality. It makes troubleshooting and walk testing far more convenient and less disruptive for children, pets, and you! To disable the sounder, from the Home Screen tap Settings (⚙️) > Enter Installer Code (default: 1561) > Equipment Management > Disable Sounder.

OTA Firmware Update Requests from the Panel

Version 1.1 also lays the groundwork for easier updates in the future by adding the ability to request over the air updates directly through the panel. While updates are still managed and distributed via Alarm.com, this feature streamlines the update process, reduces reliance on manual USB updates, and minimizes the need to contact your alarm dealer for firmware updates.

Screen Saver and Photo Slideshow

A highly anticipated addition is the new screen saver and photo slideshow feature. The GC Touch can now display images when idle, allowing it to function as a digital picture frame. This adds a more personalized touch to the panel and helps it blend more naturally into the home environment. If you need help configuring this new feature, check out our FAQ on the subject.

Repeater Supervision Support

Finally, the update also introduces repeater supervision support. This allows the panel to monitor compatible repeaters and confirm that they remain operational. By supervising these devices, the system can maintain strong and reliable communication with wireless sensors throughout the property.

Keeping your 2GIG GC Touch up to date ensures you get the best performance, features, and reliability from your system. If you need help updating your panel or have questions about these new features, contact the Alarm Grid support team. Call us at 888-818-7728, email support@alarmgrid.com, or visit www.alarmgrid.com to chat with a live agent. Support is available Monday - Friday from 9:00 AM to 8:00 PM Eastern Time, with chat available from 9:00 AM to 6:00 PM Eastern Time.