Home Security Systems Posts

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The IQ Panel 5 family has officially arrived, and we now have stock available on nearly every model. The IQ Panel 5 family represents a major step forward in security system technology, featuring the Qualcomm DragonWing quad-core processor, Android 14, and built-in PowerG wireless support across all panel variants.

Stock is now available on every panel in the IQ5 family with the exception of the IQ5 Hub with AT&T LTE. As manufacturing ramps up, this panel will become available. We'll update this post when that happens.


IQ Panel 5 Family Variations

As the rollout continues, we will see additional variations become available. You can see a list of all of them below:

SKU Product Description Available Date
IQP5017 IQ Panel 5, Verizon LTE, PowerG Available Now
IQP5018 IQ Panel 5, AT&T LTE, PowerG Available Now
IQH5017 IQ5 Hub, Verizon LTE, PowerG Available Now
IQH5018 IQ5 Hub, AT&T LTE, PowerG Coming Soon
IQN5017 IQ5 NS, Verizon LTE, PowerG Available Now
IQN5018 IQ5 NS, AT&T LTE, PowerG Available Now


If you click any of the product links above for items that are not yet available, the product page will appear with a placeholder price. Once these items become available, we will update the pricing and this blog. You can bookmark this post and check back anytime to see the latest availability for the panel variation that interests you.

Daughter Cards

All IQ Panel 5 family panels come with PowerG built-in. If you need to support legacy wireless sensors from an existing system, you can add an optional daughter card. These are the same cards used with the IQ Panel 4 and are available now:

SKU Description Status
QC0001-840 319.5 MHz Daughter Card (Interlogix/GE/Qolsys) Available Now
QC0005-840 345 MHz Daughter Card (Honeywell/2GIG) Available Now
QC0004-840 433 MHz Daughter Card (DSC) Available Now

Accessories

Each IQ Panel 5 family system includes a SmartMount wall mount bracket in the box. The table stand is sold separately and works with all three panel models:

SKU Description Status
IQ5ST IQ5 Table Stand (fits IQ Panel 5, IQ5 Hub, and IQ5 NS) Available Now

IQ Panel 5 Family Kits

Looking to get everything you need in one package? Our starter kits bundle a panel with the new PowerG+ sensors, the updated line of PowerG sensors featuring a sleeker, more modern design while delivering the same long-range, encrypted wireless performance PowerG is known for.

3-1 Kits are perfect for smaller homes or apartments. Each kit includes one panel, three PGP9303 door/window sensors, and one PGP9914 motion sensor.

10-1 Kits are ideal for larger homes with more entry points. Each kit includes one panel, ten PGP9303 door/window sensors, and one PGP9914 motion sensor.

IQ Panel 5 Kits:

SKU Description Status
IQ5PK3-V IQ Panel 5 Verizon LTE 3-1 Kit Coming Soon
IQ5PK10-V IQ Panel 5 Verizon LTE 10-1 Kit Coming Soon
IQ5PK3-A IQ Panel 5 AT&T LTE 3-1 Kit Coming Soon
IQ5PK10-A IQ Panel 5 AT&T LTE 10-1 Kit Coming Soon

IQ Hub Kits:

SKU Description Status
IQ5HK3-V IQ5 Hub Verizon LTE 3-1 Kit Coming Soon
IQ5HK10-V IQ5 Hub Verizon LTE 10-1 Kit Coming Soon
IQ5HK3-A IQ5 Hub AT&T LTE 3-1 Kit Coming Soon
IQ5HK10-A IQ5 Hub AT&T LTE 10-1 Kit Coming Soon

IQ5 NS Kits:

SKU Description Status
IQ5NK3-V IQ5 NS Verizon LTE 3-1 Kit Coming Soon
IQ5NK10-V IQ5 NS Verizon LTE 10-1 Kit Coming Soon
IQ5NK3-A IQ5 NS AT&T LTE 3-1 Kit Coming Soon
IQ5NK10-A IQ5 NS AT&T LTE 10-1 Kit Coming Soon

What is the IQ Panel 5 Family?

Like the IQ Panel 4 family, the IQ Panel 5 comes in three distinct variants designed to meet different installation needs and budgets:

IQ Panel 5 is the flagship model with a 7-inch HD touchscreen, built-in 13MP PortraitView camera for disarm photos, built-in glass break detection, dual microphones, and all the advanced features you would expect from a top-tier panel. The camera automatically captures photos without requiring manual tilt adjustment.

IQ5 Hub delivers the same 7-inch touchscreen experience and software interface as the IQ Panel 5 at a more accessible price point. It shares the same processor, operating system, and a similar feature set, making it an excellent choice for customers who want full touchscreen functionality without the flagship price.

IQ5 NS (No Screen) eliminates the touchscreen entirely. This panel is designed to be mounted out of sight and configured through the IQ Installer app available on iOS or Android. Status is conveyed through LED indicators: green for disarmed, red for armed. The IQ5 NS is ideal for installations where the panel will be hidden in a closet or utility room, and users prefer to control their system through the Alarm.com app, an IQ Remote keypad, or a third-party automation system like Control4.

IQ Panel 5 Family Comparison Chart

Comparison Chart IQ5 NS
No Screen
IQ5 Hub
Cost-Effective
IQ Panel 5
Flagship
Hardware
7” Touchscreen x
LTE & WiFi Dual-Path Communication Built-in
PowerG + Built-in
Bluetooth 5.0 + LE (Bluetooth Touchless Disarming)
Microphones x 1 2
PortraitView Panel Camera Built-in x x
Panel Glass Break/Motion Built-in x x
24-Hour Lithium Polymer Backup Battery Pre-installed
Software
Live View, Live Answer x
IQ Installer Interface
Full Alarm.com Integration
Security
Speakers 1 1 2
1 Piezo Siren
Up to 242 User Codes
PowerG + Wireless
Compatible with IQ Hardwire PowerG
2-Way Voice x x
Residential Certifications (UL 1023, 985, ULC-S545, ULC-S304)
Commercial Certifications (UL 2610, ULC-S545, ULC-S304)

Key Improvements Over Previous Generations

All IQ Panel 5 family panels run on the Qualcomm DragonWing processor with Android 14, a significant upgrade from previous generations. The panels include Z-Wave 800-series modules with Z-Wave Long Range support, Bluetooth 5.0 + LE for touchless disarming, and LTE + WIFI dual-path communication. The hardware design has been refined with improved power supply, tamper switch, and SmartMount backplate for easier installation.

One major change from the IQ Panel 4 is how legacy RF sensor support is handled. The IQ Panel 5 family uses PowerG as the built-in wireless protocol. Legacy RF frequency support for 319.5 MHz (Interlogix/GE/Qolsys), 345 MHz (Honeywell/2GIG), or 433 MHz (legacy DSC) sensors is added through optional daughter cards rather than being built into separate panel SKUs. This simplifies the product lineup while still allowing easy takeovers of existing sensor installations.

Each panel supports up to 128 PowerG security devices, up to 128 legacy RF sensors (with daughter card), up to 167 Z-Wave devices, up to 100 PowerG automation devices, up to 242 user codes, and up to 4 partitions.

Choosing the Right Panel

Choose the IQ Panel 5 if you want the complete flagship experience with all available features, including the built-in camera for disarm photos, glass break detection, Live View and Live Answer for video doorbell cameras, Photo Frame, and weather display.

Choose the IQ5 Hub if you want the full touchscreen experience at a more accessible price point. The IQ5 Hub uses the same software interface and delivers the same capabilities as the IQ Panel 5.

Choose the IQ5 NS if you plan to mount the panel out of sight and control your system entirely through the Alarm.com app or an IQ Remote secondary keypad. This panel is also perfect for high-end automation integration. The IQ5 NS does not have a touchscreen, camera, glass break detection, or weather display, but it offers the same powerful processor and connectivity options at a lower cost.

Questions?

If you have questions about which panel from the IQ5 family is right for your installation, or if you need help setting up your new system, the Alarm Grid support team is here to help. Contact us Monday - Friday from 9:00 AM to 8:00 PM Eastern Time, or email us at support@alarmgrid.com. You can also visit our site and take advantage of our live chat option.

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Posted By

The IQ Panel 5 family has officially arrived, and we now have stock available on nearly every model. The IQ Panel 5 family represents a major step forward in security system technology, featuring the Qualcomm DragonWing quad-core processor, Android 14, and built-in PowerG wireless support across all panel variants.

Stock is now available on every panel in the IQ5 family with the exception of the IQ5 Hub with AT&T LTE. As manufacturing ramps up, this panel will become available. We'll update this post when that happens.


IQ Panel 5 Family Variations

As the rollout continues, we will see additional variations become available. You can see a list of all of them below:

SKU Product Description Available Date
IQP5017 IQ Panel 5, Verizon LTE, PowerG Available Now
IQP5018 IQ Panel 5, AT&T LTE, PowerG Available Now
IQH5017 IQ5 Hub, Verizon LTE, PowerG Available Now
IQH5018 IQ5 Hub, AT&T LTE, PowerG Coming Soon
IQN5017 IQ5 NS, Verizon LTE, PowerG Available Now
IQN5018 IQ5 NS, AT&T LTE, PowerG Available Now


If you click any of the product links above for items that are not yet available, the product page will appear with a placeholder price. Once these items become available, we will update the pricing and this blog. You can bookmark this post and check back anytime to see the latest availability for the panel variation that interests you.

Daughter Cards

All IQ Panel 5 family panels come with PowerG built-in. If you need to support legacy wireless sensors from an existing system, you can add an optional daughter card. These are the same cards used with the IQ Panel 4 and are available now:

SKU Description Status
QC0001-840 319.5 MHz Daughter Card (Interlogix/GE/Qolsys) Available Now
QC0005-840 345 MHz Daughter Card (Honeywell/2GIG) Available Now
QC0004-840 433 MHz Daughter Card (DSC) Available Now

Accessories

Each IQ Panel 5 family system includes a SmartMount wall mount bracket in the box. The table stand is sold separately and works with all three panel models:

SKU Description Status
IQ5ST IQ5 Table Stand (fits IQ Panel 5, IQ5 Hub, and IQ5 NS) Available Now

IQ Panel 5 Family Kits

Looking to get everything you need in one package? Our starter kits bundle a panel with the new PowerG+ sensors, the updated line of PowerG sensors featuring a sleeker, more modern design while delivering the same long-range, encrypted wireless performance PowerG is known for.

3-1 Kits are perfect for smaller homes or apartments. Each kit includes one panel, three PGP9303 door/window sensors, and one PGP9914 motion sensor.

10-1 Kits are ideal for larger homes with more entry points. Each kit includes one panel, ten PGP9303 door/window sensors, and one PGP9914 motion sensor.

IQ Panel 5 Kits:

SKU Description Status
IQ5PK3-V IQ Panel 5 Verizon LTE 3-1 Kit Coming Soon
IQ5PK10-V IQ Panel 5 Verizon LTE 10-1 Kit Coming Soon
IQ5PK3-A IQ Panel 5 AT&T LTE 3-1 Kit Coming Soon
IQ5PK10-A IQ Panel 5 AT&T LTE 10-1 Kit Coming Soon

IQ Hub Kits:

SKU Description Status
IQ5HK3-V IQ5 Hub Verizon LTE 3-1 Kit Coming Soon
IQ5HK10-V IQ5 Hub Verizon LTE 10-1 Kit Coming Soon
IQ5HK3-A IQ5 Hub AT&T LTE 3-1 Kit Coming Soon
IQ5HK10-A IQ5 Hub AT&T LTE 10-1 Kit Coming Soon

IQ5 NS Kits:

SKU Description Status
IQ5NK3-V IQ5 NS Verizon LTE 3-1 Kit Coming Soon
IQ5NK10-V IQ5 NS Verizon LTE 10-1 Kit Coming Soon
IQ5NK3-A IQ5 NS AT&T LTE 3-1 Kit Coming Soon
IQ5NK10-A IQ5 NS AT&T LTE 10-1 Kit Coming Soon

What is the IQ Panel 5 Family?

Like the IQ Panel 4 family, the IQ Panel 5 comes in three distinct variants designed to meet different installation needs and budgets:

IQ Panel 5 is the flagship model with a 7-inch HD touchscreen, built-in 13MP PortraitView camera for disarm photos, built-in glass break detection, dual microphones, and all the advanced features you would expect from a top-tier panel. The camera automatically captures photos without requiring manual tilt adjustment.

IQ5 Hub delivers the same 7-inch touchscreen experience and software interface as the IQ Panel 5 at a more accessible price point. It shares the same processor, operating system, and a similar feature set, making it an excellent choice for customers who want full touchscreen functionality without the flagship price.

IQ5 NS (No Screen) eliminates the touchscreen entirely. This panel is designed to be mounted out of sight and configured through the IQ Installer app available on iOS or Android. Status is conveyed through LED indicators: green for disarmed, red for armed. The IQ5 NS is ideal for installations where the panel will be hidden in a closet or utility room, and users prefer to control their system through the Alarm.com app, an IQ Remote keypad, or a third-party automation system like Control4.

IQ Panel 5 Family Comparison Chart

Comparison Chart IQ5 NS
No Screen
IQ5 Hub
Cost-Effective
IQ Panel 5
Flagship
Hardware
7” Touchscreen x
LTE & WiFi Dual-Path Communication Built-in
PowerG + Built-in
Bluetooth 5.0 + LE (Bluetooth Touchless Disarming)
Microphones x 1 2
PortraitView Panel Camera Built-in x x
Panel Glass Break/Motion Built-in x x
24-Hour Lithium Polymer Backup Battery Pre-installed
Software
Live View, Live Answer x
IQ Installer Interface
Full Alarm.com Integration
Security
Speakers 1 1 2
1 Piezo Siren
Up to 242 User Codes
PowerG + Wireless
Compatible with IQ Hardwire PowerG
2-Way Voice x x
Residential Certifications (UL 1023, 985, ULC-S545, ULC-S304)
Commercial Certifications (UL 2610, ULC-S545, ULC-S304)

Key Improvements Over Previous Generations

All IQ Panel 5 family panels run on the Qualcomm DragonWing processor with Android 14, a significant upgrade from previous generations. The panels include Z-Wave 800-series modules with Z-Wave Long Range support, Bluetooth 5.0 + LE for touchless disarming, and LTE + WIFI dual-path communication. The hardware design has been refined with improved power supply, tamper switch, and SmartMount backplate for easier installation.

One major change from the IQ Panel 4 is how legacy RF sensor support is handled. The IQ Panel 5 family uses PowerG as the built-in wireless protocol. Legacy RF frequency support for 319.5 MHz (Interlogix/GE/Qolsys), 345 MHz (Honeywell/2GIG), or 433 MHz (legacy DSC) sensors is added through optional daughter cards rather than being built into separate panel SKUs. This simplifies the product lineup while still allowing easy takeovers of existing sensor installations.

Each panel supports up to 128 PowerG security devices, up to 128 legacy RF sensors (with daughter card), up to 167 Z-Wave devices, up to 100 PowerG automation devices, up to 242 user codes, and up to 4 partitions.

Choosing the Right Panel

Choose the IQ Panel 5 if you want the complete flagship experience with all available features, including the built-in camera for disarm photos, glass break detection, Live View and Live Answer for video doorbell cameras, Photo Frame, and weather display.

Choose the IQ5 Hub if you want the full touchscreen experience at a more accessible price point. The IQ5 Hub uses the same software interface and delivers the same capabilities as the IQ Panel 5.

Choose the IQ5 NS if you plan to mount the panel out of sight and control your system entirely through the Alarm.com app or an IQ Remote secondary keypad. This panel is also perfect for high-end automation integration. The IQ5 NS does not have a touchscreen, camera, glass break detection, or weather display, but it offers the same powerful processor and connectivity options at a lower cost.

Questions?

If you have questions about which panel from the IQ5 family is right for your installation, or if you need help setting up your new system, the Alarm Grid support team is here to help. Contact us Monday - Friday from 9:00 AM to 8:00 PM Eastern Time, or email us at support@alarmgrid.com. You can also visit our site and take advantage of our live chat option.

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2GIG strongly recommends that all Edge panels be updated to the latest firmware version, 3.1.1.016. This firmware has a number of new features and bug fixes. New features include Z-Wave siren support and updated remote keypad features. For a full list of updates, read the release notes.


The 2GIG Edge supports a WIFI connection in addition to the AT&T or Verizon cellular communicator that comes built-in. For any Alarm.com panel that is connected to WIFI, OTA (Over the Air) firmware updates that are downloaded to the panel using WIFI are free. However, for those panels that don't have access to WIFI, a firmware update that is sent to the panel via cellular data usually incurs a small fee. Alarm Grid passes this fee on to our customers with no markup, when it is assessed.

But, for a limited time, Alarm.com is offering to update the 2GIG Edge panel automatically with no fees assessed, even when the firmware has to be downloaded via cellular data. That's how important 2GIG and Alarm.com feel this update is. Beginning on Monday, September 12, 2022, Alarm.com will push the latest firmware to all monitored 2GIG Edge panels.

These automatic updates will take place only during daylight hours, and only when the alarm panel is disarmed. When the firmware update is complete, the alarm panel will reboot. This is a normal part of the update process. Additionally, if there are any remote keypads associated with the panel, they will also be updated once the main panel has completed its update. Alarm.com expects the process of updating all 2GIG Edge panels to be completed by the end of October 2022.

If you'd like to go ahead and update your panel immediately, you can access the necessary files for the update on our 2GIG Edge Firmware Update Page. Instructions for updating the 2GIG Edge can be found in this helpful FAQ. Otherwise, do nothing and your panel will be automatically updated OTA by Alarm.com at no charge, in the near future.

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2GIG strongly recommends that all Edge panels be updated to the latest firmware version, 3.1.1.016. This firmware has a number of new features and bug fixes. New features include Z-Wave siren support and updated remote keypad features. For a full list of updates, read the release notes.


The 2GIG Edge supports a WIFI connection in addition to the AT&T or Verizon cellular communicator that comes built-in. For any Alarm.com panel that is connected to WIFI, OTA (Over the Air) firmware updates that are downloaded to the panel using WIFI are free. However, for those panels that don't have access to WIFI, a firmware update that is sent to the panel via cellular data usually incurs a small fee. Alarm Grid passes this fee on to our customers with no markup, when it is assessed.

But, for a limited time, Alarm.com is offering to update the 2GIG Edge panel automatically with no fees assessed, even when the firmware has to be downloaded via cellular data. That's how important 2GIG and Alarm.com feel this update is. Beginning on Monday, September 12, 2022, Alarm.com will push the latest firmware to all monitored 2GIG Edge panels.

These automatic updates will take place only during daylight hours, and only when the alarm panel is disarmed. When the firmware update is complete, the alarm panel will reboot. This is a normal part of the update process. Additionally, if there are any remote keypads associated with the panel, they will also be updated once the main panel has completed its update. Alarm.com expects the process of updating all 2GIG Edge panels to be completed by the end of October 2022.

If you'd like to go ahead and update your panel immediately, you can access the necessary files for the update on our 2GIG Edge Firmware Update Page. Instructions for updating the 2GIG Edge can be found in this helpful FAQ. Otherwise, do nothing and your panel will be automatically updated OTA by Alarm.com at no charge, in the near future.

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Are you moving into a new home? Alarm Grid will do its part to help make your relocation as easy as possible! You can usually bring your existing security system and activate it for monitoring service at your new house. We can help you every step of the way, from planning to testing!

2gig gc3e at and t lte 3 1 kit wireless encrypted alarm system 3

Before you cancel your existing service, you should remember that Alarm Grid charges you month to month. When you pay your monthly bill, you are essentially paying in advanced for your next month of monitoring service. If you plan to move then you should try and cancel your service before your next billing cycle. That way, you won't get charged an extra month. We are happy to cancel your plan at the last minute if it means preventing an extra bill. But we can't refund you once you have already been charged, so make sure to plan accordingly. Keep in mind that there are no fees to cancel service, or to start new service. You will not pay anything extra to bring your service from your old location to your new one. To us, this is the same as us cancelling an old account and opening a new one.

When making move, you are often left to decide whether you should bring your existing system or start fresh with a new one. And really, it depends. If you have a wired system that would be difficult to bring, or if you have an older wireless system, then it might worth getting a new system. This could also be a good time to get a new LTE cellular communicator if you have been using an older 3G or CDMA module. On the other hand if you have one of the newer wireless systems that we often talk about, like the Honeywell Lyric, the Qolsys IQ Panel 2 Plus, or the 2GIG GC3e, then you should totally bring it! You can also bring your wireless sensors and set them up around your new home.

Whether you brought your existing system or found a new one, you will follow the same general process for setting it up. If you don't want to mount the panel to the wall, then a desk mount might be a great option. And if you are using double-sided foam tape to mount your wireless sensors, then you will probably want to pick some up. Double-sided foam tape isn't too expensive, and you can find it in pretty much any major retail outlet or a hardware store. You can always drill some holes and hard-mount your panel and sensors if you prefer. It's completely up to you.

Once you have your system set up, you can go through the same easy activation process as one of our new customers. Remember that you or a designated individual will need to be on-site and able to work with the system at the time of activation. Check these tips for making your activation as easy as possible. You should visit our monitoring page or email us at support@alarmgrid.com to choose an activation slot. The activation is a great time to get an updated Certificate of Alarm for an insurance discount at your new home. Just make sure to have all of the applicable sensors powered on and enrolled with your system before the activation. And please feel free to email us beforehand if you have any questions. We have activation slots available from 9am to 8pm ET M-F. We look forward to helping you during your move

Tags: , , , , , , , , , , , , , ,

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Are you moving into a new home? Alarm Grid will do its part to help make your relocation as easy as possible! You can usually bring your existing security system and activate it for monitoring service at your new house. We can help you every step of the way, from planning to testing!

2gig gc3e at and t lte 3 1 kit wireless encrypted alarm system 3

Before you cancel your existing service, you should remember that Alarm Grid charges you month to month. When you pay your monthly bill, you are essentially paying in advanced for your next month of monitoring service. If you plan to move then you should try and cancel your service before your next billing cycle. That way, you won't get charged an extra month. We are happy to cancel your plan at the last minute if it means preventing an extra bill. But we can't refund you once you have already been charged, so make sure to plan accordingly. Keep in mind that there are no fees to cancel service, or to start new service. You will not pay anything extra to bring your service from your old location to your new one. To us, this is the same as us cancelling an old account and opening a new one.

When making move, you are often left to decide whether you should bring your existing system or start fresh with a new one. And really, it depends. If you have a wired system that would be difficult to bring, or if you have an older wireless system, then it might worth getting a new system. This could also be a good time to get a new LTE cellular communicator if you have been using an older 3G or CDMA module. On the other hand if you have one of the newer wireless systems that we often talk about, like the Honeywell Lyric, the Qolsys IQ Panel 2 Plus, or the 2GIG GC3e, then you should totally bring it! You can also bring your wireless sensors and set them up around your new home.

Whether you brought your existing system or found a new one, you will follow the same general process for setting it up. If you don't want to mount the panel to the wall, then a desk mount might be a great option. And if you are using double-sided foam tape to mount your wireless sensors, then you will probably want to pick some up. Double-sided foam tape isn't too expensive, and you can find it in pretty much any major retail outlet or a hardware store. You can always drill some holes and hard-mount your panel and sensors if you prefer. It's completely up to you.

Once you have your system set up, you can go through the same easy activation process as one of our new customers. Remember that you or a designated individual will need to be on-site and able to work with the system at the time of activation. Check these tips for making your activation as easy as possible. You should visit our monitoring page or email us at support@alarmgrid.com to choose an activation slot. The activation is a great time to get an updated Certificate of Alarm for an insurance discount at your new home. Just make sure to have all of the applicable sensors powered on and enrolled with your system before the activation. And please feel free to email us beforehand if you have any questions. We have activation slots available from 9am to 8pm ET M-F. We look forward to helping you during your move

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We have recently noticed a major shift in the security industry due to the COVID-19 health pandemic and the resulting "new normal". Many companies that were traditionally opposed to the DIY model are now following our lead and implementing their own DIY practices to meet consumer needs.

Honeywell lyricpk lte enc encrypted at and t lte alarm system w There are many names for this rising practice. Some companies will call it "Do-It-Together" or "Do-It-With-Me" as an alternative to "Do-It-Yourself". But it's all the same principle. And it isn't anything new, even if other companies want you to believe that they are being innovative. Alarm Grid has been proudly offering DIY monitoring solutions since 2012. And only a very small handful of other companies have been providing similar solutions for the past several years. It wasn't until this "new normal" that DIY security even became the standard model.

Whether a security company calls their model DIY, DIT, or DIWM, it's all the same thing. They all refer to a company guiding an end user through the setup or installation process remotely through a phone call, text chat, or video call. The main principle behind this concept is that a modern security system is not difficult to install, and end users shouldn't have to pay hundreds or even thousands of dollars for an installation that they can easily complete on their own. The end user is empowered in being in full control of their security system, and the alarm company saves money by not having to send out a professional installer. Everybody wins.

For a long time, traditional security companies and equipment manufacturers stubbornly stood their ground and refused to adopt this new model. They continued hiding Installer Codes and making their systems difficult and frustrating for end users to work with. This allowed them to keep rolling trucks and charging their customers service fees. We have seen some improvements in this regard. For example, the Qolsys IQ Panel 2 Plus is arguably the most DIY-friendly alarm panel we have ever seen. But for the most part, this industry has been slow to take action. It's somewhat shocking that it took something like a serious global health pandemic to implement these changes.

But Alarm Grid has been doing this before it became the norm. We have never sent out an in-house technician to anyone's home or business. Why? Because we never needed to. These systems can be self-installed, and our trained and knowledgeable technicians provide all the support you need, both online and over the phone. Being ahead of the curve has allowed Alarm Grid to establish a successful and thriving business in the highly competitive security industry. And we intend on keeping it that way, even during these trying times.

While most other security companies were left scrambling for solution that has been right under their noses for quite some time, Alarm Grid was already adapted for the global pandemic. The only change we made was mandating that the vast majority of employees work from home. And even that is only temporary, as we plan on returning to the Alarm Grid headquarters once we feel that it is safe. But other than that, it has been business as usual for Alarm Grid. We have continued to keep our customers informed, and we have continued providing simple and effective security solutions.

Other companies that are just now implementing DIY practices during this historic event are not being innovative. They are fighting for survival. We have been doing this for nearly eight years. And each year, more and more people jump ship to Alarm Grid. Customers love us for our top-notch support, our contract-free structure and our no nonsense attitude, where our only goal is to provide you with excellent monitoring service at a price that you can afford. We have been right about this industry this entire time, and other companies are only just now realizing it as a means of survival.

Remember that customers stick with Alarm Grid because they love our support and our efficient business model. Any customer that is not satisfied for whatever reason is free to take their system with them to a new company. All of the security systems we support are non-proprietary, and they can be readily used with virtually any alarm company. But we rarely have customers leave us, as we are always there to help them overcome any problems that they may encounter.

If you are interested in learning more about Alarm Grid, the original DIY security company, we invite you to send an email to support@alarmgrid.com. We would love to help you explore your options so that you can make an informed buying decision for your home or business. Also, make sure to check out our monitoring page so that you can learn all about our monitoring plans. If you'd prefer to call us, we can be reached at (888) 818-7728. Our team is available and ready to talk from 9am to 8pm ET M-F. We look forward to hearing from you soon!

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We have recently noticed a major shift in the security industry due to the COVID-19 health pandemic and the resulting "new normal". Many companies that were traditionally opposed to the DIY model are now following our lead and implementing their own DIY practices to meet consumer needs.

Honeywell lyricpk lte enc encrypted at and t lte alarm system w There are many names for this rising practice. Some companies will call it "Do-It-Together" or "Do-It-With-Me" as an alternative to "Do-It-Yourself". But it's all the same principle. And it isn't anything new, even if other companies want you to believe that they are being innovative. Alarm Grid has been proudly offering DIY monitoring solutions since 2012. And only a very small handful of other companies have been providing similar solutions for the past several years. It wasn't until this "new normal" that DIY security even became the standard model.

Whether a security company calls their model DIY, DIT, or DIWM, it's all the same thing. They all refer to a company guiding an end user through the setup or installation process remotely through a phone call, text chat, or video call. The main principle behind this concept is that a modern security system is not difficult to install, and end users shouldn't have to pay hundreds or even thousands of dollars for an installation that they can easily complete on their own. The end user is empowered in being in full control of their security system, and the alarm company saves money by not having to send out a professional installer. Everybody wins.

For a long time, traditional security companies and equipment manufacturers stubbornly stood their ground and refused to adopt this new model. They continued hiding Installer Codes and making their systems difficult and frustrating for end users to work with. This allowed them to keep rolling trucks and charging their customers service fees. We have seen some improvements in this regard. For example, the Qolsys IQ Panel 2 Plus is arguably the most DIY-friendly alarm panel we have ever seen. But for the most part, this industry has been slow to take action. It's somewhat shocking that it took something like a serious global health pandemic to implement these changes.

But Alarm Grid has been doing this before it became the norm. We have never sent out an in-house technician to anyone's home or business. Why? Because we never needed to. These systems can be self-installed, and our trained and knowledgeable technicians provide all the support you need, both online and over the phone. Being ahead of the curve has allowed Alarm Grid to establish a successful and thriving business in the highly competitive security industry. And we intend on keeping it that way, even during these trying times.

While most other security companies were left scrambling for solution that has been right under their noses for quite some time, Alarm Grid was already adapted for the global pandemic. The only change we made was mandating that the vast majority of employees work from home. And even that is only temporary, as we plan on returning to the Alarm Grid headquarters once we feel that it is safe. But other than that, it has been business as usual for Alarm Grid. We have continued to keep our customers informed, and we have continued providing simple and effective security solutions.

Other companies that are just now implementing DIY practices during this historic event are not being innovative. They are fighting for survival. We have been doing this for nearly eight years. And each year, more and more people jump ship to Alarm Grid. Customers love us for our top-notch support, our contract-free structure and our no nonsense attitude, where our only goal is to provide you with excellent monitoring service at a price that you can afford. We have been right about this industry this entire time, and other companies are only just now realizing it as a means of survival.

Remember that customers stick with Alarm Grid because they love our support and our efficient business model. Any customer that is not satisfied for whatever reason is free to take their system with them to a new company. All of the security systems we support are non-proprietary, and they can be readily used with virtually any alarm company. But we rarely have customers leave us, as we are always there to help them overcome any problems that they may encounter.

If you are interested in learning more about Alarm Grid, the original DIY security company, we invite you to send an email to support@alarmgrid.com. We would love to help you explore your options so that you can make an informed buying decision for your home or business. Also, make sure to check out our monitoring page so that you can learn all about our monitoring plans. If you'd prefer to call us, we can be reached at (888) 818-7728. Our team is available and ready to talk from 9am to 8pm ET M-F. We look forward to hearing from you soon!

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Update 01/13/22: This feature has now been expanded upon, but only for the ProSeries panels. You can read all about it here!

The Total Connect 2.0 Mobile App for Android now allows users to arm, disarm, and check current system status using Google spoken voice commands. This handy new feature can be very useful for quickly and conveniently controlling your Honeywell Security System from almost anywhere.


In order to use Google voice commands with TC2, you must have the feature set up for your phone. To enable, go to Settings > Apps > Total Connect 2.0 > Enable Microphone. Once configured, you should see a blue microphone button in the bottom-right corner of the TC2 App. You can click on this button to have your phone begin listening for voice commands. At this time, only arming/disarming and status commands are available. We are hopeful that more commands will be arriving in the future.

Also keep in mind that you will need to give Total Connect 2.0 permission to use the microphone for your phone. Make sure to adjust the appropriate app permissions if you have not already done this. Remember that you can only make TC2 voice commands while you have the app opened. Google will not be able to understand any commands intended for TC2 unless they are performed through the app.

Please note that some commands may require a valid code entry. The following voice commands are available within the TC2 Android App:

  • Arm Stay: Puts the system in Arm Stay mode.
  • Arm Away: Puts the system in Arm Away mode.
  • Disarm: Disarms the system.
  • Home: Returns you to TC2 App home screen.
  • Sensors: Displays list of programmed sensors.
  • Keypad: Displays on-screen virtual keypad.
  • Events: Displays Events list.
  • Settings: Opens the TC2 Settings Menu.
  • Profile: Opens your TC2 Profile.
  • Location Settings: Opens the TC2 Locations Menu.
  • Manage Locations: Opens the Manage Locations tab within the Locations Menu.
  • Change Password: Opens the Change Password tab within your TC2 Profile.
  • Help: Opens the Help Menu.
  • Sign Out: Logs you out of TC2 and closes the app.

If you have any questions about this feature, or if you are interested in starting monitoring service for use with Total Connect 2.0, please email us at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you and helping you get the most out of Total Connect 2.0.

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Posted

Update 01/13/22: This feature has now been expanded upon, but only for the ProSeries panels. You can read all about it here!

The Total Connect 2.0 Mobile App for Android now allows users to arm, disarm, and check current system status using Google spoken voice commands. This handy new feature can be very useful for quickly and conveniently controlling your Honeywell Security System from almost anywhere.


In order to use Google voice commands with TC2, you must have the feature set up for your phone. To enable, go to Settings > Apps > Total Connect 2.0 > Enable Microphone. Once configured, you should see a blue microphone button in the bottom-right corner of the TC2 App. You can click on this button to have your phone begin listening for voice commands. At this time, only arming/disarming and status commands are available. We are hopeful that more commands will be arriving in the future.

Also keep in mind that you will need to give Total Connect 2.0 permission to use the microphone for your phone. Make sure to adjust the appropriate app permissions if you have not already done this. Remember that you can only make TC2 voice commands while you have the app opened. Google will not be able to understand any commands intended for TC2 unless they are performed through the app.

Please note that some commands may require a valid code entry. The following voice commands are available within the TC2 Android App:

  • Arm Stay: Puts the system in Arm Stay mode.
  • Arm Away: Puts the system in Arm Away mode.
  • Disarm: Disarms the system.
  • Home: Returns you to TC2 App home screen.
  • Sensors: Displays list of programmed sensors.
  • Keypad: Displays on-screen virtual keypad.
  • Events: Displays Events list.
  • Settings: Opens the TC2 Settings Menu.
  • Profile: Opens your TC2 Profile.
  • Location Settings: Opens the TC2 Locations Menu.
  • Manage Locations: Opens the Manage Locations tab within the Locations Menu.
  • Change Password: Opens the Change Password tab within your TC2 Profile.
  • Help: Opens the Help Menu.
  • Sign Out: Logs you out of TC2 and closes the app.

If you have any questions about this feature, or if you are interested in starting monitoring service for use with Total Connect 2.0, please email us at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you and helping you get the most out of Total Connect 2.0.

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