Honeywell L5200 Posts

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We have learned that the LYNX Connect App has been discontinued. The app can no longer be downloaded from the Apple App Store or the Google Play Store. Users wanting a second on-site option for controlling a LYNX Touch should use either a keypad or Total Connect 2.0, or upgrade to the Lyric.

Honeywell l7000 wireless home security system with 7 inch screen

The LYNX Connect App is a handy tool for many LYNX Touch users, It allows users to control a LYNX Touch System from a separate on-site device, all while enjoying the same user interface as the LYNX Touch System itself. The LYNX Touch Panel must have an L5100-WIFI Card installed and be on the same WIFI network as the device that is using the app to control the system. The app is designed for use with the L5100, L5200, L5210, and L7000 systems.

A very common application of the LYNX Connect App is to use it on a tablet that is mounted to the wall. By doing this, you can essentially have the tablet operate as a touchscreen keypad for the system. Many users find this to be a desirable option, as it is really the only way to obtain a secondary touchscreen controller for a LYNX Touch. By using a cheap tablet, you can readily establish a great secondary keypad for your system. Unfortunately, the discontinuation of the app means that this is no longer an option for many LYNX Touch users.

It turns out that Firmware Version 9 for the LYNX Touch Systems does not work with the LYNX Connect App. Firmware Version 9 is the update needed to support the LTE communicators, including the LTE-L57A and LTE-L57V. Rather than update the app to make it compatible with Firmware Version 9, Resideo made the decision to discontinue support. As a result, it is no longer possible to get the app for an Android or iOS device. Remember that Firmware Version 9 is only available for the L5210 and L7000. If you have an L5100 or L5200, then your system is running a lower Firmware Version, and it will still work with the app.

If you already have the LYNX Connect App downloaded, and your LYNX Touch System is running less than Firmware Version 9, then you can still continue to use the app. Many L5210 and L7000 users who use IP-only monitoring never upgraded to Version 9. This is because Version 9 only really benefits users with cellular connectivity. Just be aware that if you ever need to replace your Android or iOS device, you will not be able to re-download the app. And if you ever upgrade to Firmware Version 9 or higher on your panel, then the app will no longer work.

Remember that Firmware Version 9 is needed to use an LTE communicator with an L5210 or L7000 panel. This is arguably the most important system upgrade you can make, as LTE is so crucial. If you want to replace a tablet that you used with the LYNX Connect App, then you have a couple of options available. One possibility is to get a Honeywell 5828 or Honeywell 5828V Keypad. Both keypads will pair nicely with any LYNX Touch System.

You might also consider using Total Connect 2.0. This is an interactive monitoring platform that you can use to control your system from anywhere. TC2 is even more versatile and beneficial than the LYNX Connect App. This platform can be used to access the alarm system from virtually anywhere using the Total Connect 2.0 Mobile App. Since you can access it on a smartphone, many users find that it is even more convenient than setting up a second keypad.

Another option is to upgrade to the Resideo Lyric Alarm System. The Lyric has its own app called the MyHome Controller App that works in the same manner as the LYNX Connect App. The MyHome Controller app is still actively supported by Resideo, and it allows a tablet or smartphone to serve as a reliable secondary keypad. Other benefits for the Lyric include HomeKit compatibility, increased zone support, and its encrypted sensor options.

We apologize for any inconvenience that this may have caused. If you have any questions or concerns about the loss of the LYNX Connect App, or if you want to learn more about Total Connect 2.0, then we invite you to reach out to us. Our team is happy to help you determine the best replacement keypad option for your needs. The best way to contact us is by email at support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST. We look forward to hearing from you!

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Alarm Grid has recently learned that the Honeywell 3GL, the longtime cellular communicator for the LYNX Touch Panels, has officially been discontinued. This leaves the Honeywell L5200 with no available cellular communicator. However, the newer LYNX Touch Systems still have cellular options.

Honeywell 3gl alarmnet cellular communicator for the l5200 and l

The Honeywell 3GL was a cellular communicator that connected with the AT&T 3G Network. It was previously sold as the Honeywell 4GL. But Honeywell smartly changed the name, as it misled many people into believing it was a 4G communicator. The 3GL was compatible with the L5200, L5210 and L7000 Alarm Systems. As for the L5210 and L7000, there are still cellular communicators available, specifically the LTE-L57A and LTE-L57V. Please note that the L5210 and L7000 must be running Firmware Version 9 or higher to support one of these LTE communicators. More information on this is available here.

With the discontinuation of this module, the Honeywell L5200 now has no available cellular communicator option. Users of the L5200 who want to receive cellular monitoring should strongly consider upgrading to a newer system, such as a Honeywell Lyric Controller. This is Honeywell's newest wireless security system, and it has multiple cellular options available.

Please note that this news does not affect L5200 Systems that are already using an active 3GL Communicator. Any communicator that has already been activated will continue to function as normal. Additionally, if a user is able to find an existing 3GL or GSMVLP5-4G from somewhere else, then we can still activate it for cellular monitoring service with their L5200 System.

One alternative option for L5200 users without a cellular communicator is to go the WIFI-route instead. The system will support the L5100-WIFI module, which will allow the system to connect with a local WIFI network. Although WIFI is not as reliable as cellular service, it can be a good option if a user simply does not want to upgrade their panel. This is also a great option for Honeywell L5100 users, as that system also has no cellular radio in current production.

Finally, the ILP5 is still available for purchase, and it provides hardwired ethernet capabilities for any LYNX Touch Panel. But please note that a LYNX Touch cannot support both the ILP5 and a cellular communicator since they use the same port. Once a Honeywell LYNX Touch System is using IP or cellular communication, it will be capable of being used with the Total Connect 2.0 service.

The following table outlines all of the communicators available for the Honeywell LYNX Touch Systems and their compatibilities with each of these panels:


GSMVLP5

3GL

GSMVLP5-4G

LTE-L57A

LTE-L57V

ILP5

L5100-WIFI

Network AT&T 2G AT&T 3G AT&T 4G AT&T LTE Verizon LTE Wired Ethernet WIFI
Available Discontinued Discontinued Discontinued Yes Yes Yes Yes

L5000

Yes

No

No

No

No

Yes

No

L5100

No

No

Yes

No

No

Yes

Yes

L5200

No

Yes

Yes

No

No

Yes

Yes

L5210

No

Yes

Yes

Yes

Yes

Yes

Yes

L7000

No

Yes

Yes

Yes

Yes

Yes

Yes

If you have any question about this news, please do not hesitate to reach out to us for further assistance. You may email us at support@alarmgrid.com, or you may call us at 888-818-7728 from 9am to 8pm EST M-F. We look forward to hearing from you.

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With Total connect 2.0's December update, Honeywell continues to take both end-user and dealer feedback seriously to improve the platform. In this release, there are improvements in loading speed, multiple changes to the way panel and Total Connect users are handled, as well as the reintroduction of the Night Stay Arming option in both Lyric and Lynx panels, and the addition of Custom Arming in the Lyric panels.

Here's the splash screen for the December update. It outlines all the updates and improvements included with this release. This screen will come up when you first log in to the website after the update, but you can always access it from the About Screen in TC2 by following the "What's New in this app" link. This is also where you can provide feedback directly to Honeywell regarding the page.
What's New Splash Screen

The user administration section is now more streamlined, allowing you to view current or all location's users, as well as add users to any or all locations, for multi-location accounts, from a single screen. The process of adding a user is now menu driven, making it much simpler

New Menu Driven User EditingAdd User Prompts

In the security screen, on Lyric and Lynx Touch panels, you now have the option to Arm Night Stay, if there are any interior zones on your system programmed with Night Stay enabled. On Lyric panels, you also have the option to choose Arm custom. When you do, you'll be presented with a screen showing all available zones. Any zones you select with a check mark will automatically be bypassed, with the rest being armed. Security Screen with Night Stay and Arm Custom
You can choose whether or not you want the system to provide you with an Entry Delay, once armed. The panel will always provide an Exit Delay. Keep in mind that even though you may be bypassing all motion detectors, the panel considers this an "Away" arming, and will sound the Exit Delay beeps, if enabled. The panel does know the difference between arming via Total Connect 2.0, and arming via the keypad, so Auto Stay arming logic will not apply in this situation, as it would if you custom armed through the Lyric panel itself.
Arm Custom

Notification edits are now much easier to perform, and can be done directly from the Notification List page. You can still toggle a notification on or off quickly and easily, but you can also add a new notification Group from a drop down menu, and you can click on the name of the Notification Event to access an Edit screen, where you can change the name of the notification, shown as the subject of the notification message when it's received, add additional groups, then set those groups to also receive this notification, and so on. The Save option will only be available if information is changed on this screen.Edit Notification

I'm glad to see Honeywell is taking input from both dealers and end-users seriously, and I look forward to seeing more improvements in the future. What do you think about the new features and improvements to Total Connect 2.0? What other changes would you like to see? Let us know in the comments section!

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With heavy hearts, we are sorry to announce that the Total Connect 2.0 service, powered by Honeywell, no longer supports the slide show feature.

While most Total Connect 2.0 users probably never even knew this feature existed, it was a pretty cool option for turning a LYNX Touch security system (models L5100, L5200, L5210 and L7000) into a digital picture frame.

From the TC2 Locations module, you could edit the house icon and click on the 'Edit Slide Show' button to upload images to your account from your computer. Honeywell's servers then download to the LYNX Touch system associated with that TC2 account/location (as long as the system had an ILP5 or L5100-WIFI internet communicator installed and online). Once the images were downloaded to the system, you could use the master programming mode (Security > More > Tools > enter Master Code) to go to the Slide Show option and setup your images to display on the panel's touchscreen when the system was sitting idle.

Honeywell indicated that the feature was removed due to "cyber security concerns" and while you can no longer use your LYNX Touch system as a digital picture frame, the new Lyric Controller does still offer the Slide Show feature. You just have to use a USB stick to load the images to the Lyric locally as the feature has been removed from Total Connect 2.0 on all systems. We have an FAQ on how to use the slide show feature on a Lyric system online at https://www.alarmgrid.com/faq/how-does-slide-show-... and if you have a LYNX Touch system now that was using this feature and want to discuss upgrading to a Lyric, we'd be happy to help. You can email us at support@alarmgrid.com or call us M-F 9-9 EST at 888-818-7728.


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AT&T has been announcing a deprecation of the 2G radios for a number of years. At midnight January 1, 2017, the network was turned off.

If you're one of the many Americans who has a 2G alarm system, and you've been caught flatfooted for one reason or another, Alarm Grid is here to help. For those who upgrade their 2G radio programmed to a different company's service to a new radio, Alarm Grid will provide 2 months of free monitoring.

If you have a bf error showing on your panel or a Check 103 error, we have some great FAQs explaining what you need to do to fix the error. Additionally, below, you will find a guide explaining how to go about fixing the problems. Generally you will need to replace your radio - a move that is dependent on the type of system you have. The following alert is on our FAQs pertaining to this issue, and will walk you through what you need to do to upgrade.

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Honeywell's flagship L5200 panel has been discontinued. Since June of 2014, the L5200 has been the lesser, more affordable counterpart to the L7000. At Alarm Grid, the L5200 has been our best selling panel, and we are sad to see it go. Though it is being replaced by a panel that is nearly identical.

When released, Honeywell said that the L5200 would be the last panel they ever released with a POTs connection, although its replacement appears to have included the connection. The main difference between the L5200 and the new L5210, as you can see in the image below, is the smaller screen and the shape/type of the buttons. Honeywell has developed the L5210 to look more like its large-screen counterparty, the L7000. The panel is a sleek looking product, and while the smaller screen may make the unit a bit less attractive than the L5200, it's worth noting that the price of the new panels is between 5 and 10% cheaper.

As of today, Alarm Grid is discontinuing the sale of the l5200 and selling only the L7000 and L5210s. We have also switched out the old L5200 kits, and are now selling the L5210 in kits that are the same as the L5200 kits (Our most popular L5210 kits are the L5210PK-WIFI, L5210PK10-WIFI, and the L5210PK10-WIFI-3G).

For those who have the old, L5200 model, worry not. The systems are effectively the same and all the products that work on the L5200 work on the L5210 and vice versa. If you need help with your L5200 or L5210 system, need communicators, or just have general use questions, please let us know or email us at support@alarmgrid.com.

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Honeywell 4GL

The new Honeywell 4GL communicator released from Honeywell is an updated 4G communicator made specifically for the Honeywell L7000 security system. To date, Honeywell's GSMVLP5-4G has been the cellular communicator for the LYNX Touch units. And while the GSMVLP5-4G will work inside of the L5200 security system, that older communicator will not work int he new, bigger L7000 systems.

Because the 4GL works for both the L7000 and the L5200 we will be shipping it with all kits for both units as soon as our supply of GSMVLP5-4Gs is exhausted. In the meantime, the L5200 kits will come with the older communicator.

If you have the older Honeywell L5100, the GSMVLP5-4G isn't going away any time soon. So if you are interested in upgrading your system to take advantage of all that the cellular communication pathway has to offer, you will be able to do that for the foreseeable future as. Just make sure to get the right communicator for your system.

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While the Honeywell L5000 and L5100 are very different security systems, they look almost identical. Luckily, Honeywell left a few distinguishing marks that makes it very simple to be able to tell the difference. 

The fastest way to identify the two systems is by simply looking at the buttons below the screen. If they have words written on them, then you have an L5000. If they are only icons, then you have something newer. It's also worth noting that the area surrounding the screen is going to be tan on a Honeywell L5000. This is the same color that can be found on early revisions of the l5100. But if you see a tan colored area surrounding the screen, you can be certain that the panel is either an L5000 or an L5100.

While the L5000 is crippled in some ways, the L5100 was not flash upgradeable (not like the new panels) which means that when Honeywell would update the system with new functionality, the newer versions would be able to do things that the older ones could not. For example, a later revision L5100 was able to open a garage door opening while the older was not. As a result of the non-upgradeability of the panel left many users in the lurch as they were not able to access many of the functions they were hoping would be added to the L5100.

If you are concerned about which L5100 panel you have the identification is very easy.

If you can be certain that you do not have an L5000, knowing which approximate revision you have of the L5100 is as easy as looking at that plate I mentioned earlier. If the area surrounding the screen is tan, then you have an early L5100. If it is as white as the driven snow and there are 4 buttons below the screen (4... because 2 buttons signifies a different system), then you have a newer L5100 and it can be used to open and close your garage door.

The L5200 is the newest arrival in the Honeywell line. Having been just released, this security system is the most state-of-the-art ever created. 

While an L5100 has four buttons right below the screen, the L5200 features only two small rubber buttons. The rest of the features have been integrated into the touchscreen. The chances of the system you're trying to identify being an L5200 are pretty slim since it just came out. That said, it's worth having a look at. The L5200 will be the same size as the L5100, and it's hardware performs much of the same functions.

All of that said, the l5200 is not the only new system with two buttons. If your system has two buttons, you may also have the L7000, which isn't very much different from the L5200 in its functionality, but it is the bigger and better of the two panels.

Again, the fastest way to identify these units is by their buttons. If the Honeywell security system sitting on your wall has only two buttons, these are the only two systems they could be. If the buttons are made of rubber, and the system looks just like the L5100, then it is most likely an L5200. If the screen is much bigger, and the buttons are made of plastic, then the system is an L7000.

The big advantage of these panels over the older ones is their customizability. For example, a user can now edit the chimes that sound when a door is opened.

Moreover a user can easily upgrade the panel to the newest revision.

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Honeywell's much anticipated L5200 has finally been released. The L5200 is the sister panel to this year's ISC "Best in Intrusion" winner, the Honeywell L7000, which is expected to be released in the latter half of 2014. Like the predecessors of these two panels, Honeywell has designed the L5200 to be an integrated system that combines state-of-the art wireless security features such as Advanced Protection Logic (APL) and Interactive services that allow an user to control the system from any smart device, with the incredible convenience afforded by modern home automation products

With this release, Honeywell has gone far to address many of their consumers' demands, and it's clear that with this panel the company is furthering its commitment to improved user experience. They have removed many of the disparaging limitations of the old L5100 panels: the Honeywell L5200 comes with more zones of protection, the ability to display a camera on screen, and one of the most exciting developments in Honeywell's technology comes with the announcement that the L5200 is flash upgradeable.

This feature, which allows the panel to download the latest software updates that have been released for the unit, addresses one of the chief complaints consumers have had about the old panels - no updates means no access to new features.

The release of this panel is met with another incredible development in the security industry: the rise of DIY. Since vaulting to prominence in mid-2012, Alarm Grid has set the standard for DIY home security by providing resources to DIYers that they never had access to previously. The Honeywell L5200 is the first panel to have been released since this DIY culture has become widespread. As such, the Alarm Grid team believes that it will be a great test of this new, up-and-coming model: "Do-it-yourselfers have really taken up the reigns in this industry. These panels are easy to understand, they are simple to program, and they are simple to install," said Joshua Unseth, Alarm Grid's director of marketing. "We believe that the L5200 is a great addition to Honeywell's already stellar line of products. It's a great step forward, and we think that DIYers will be quick to embrace it."

While the release of a security system like the L5200 would generally mean big money for installers who bank on consumers knowing very little about how these systems work, Alarm Grid has already released the L5200 manuals, they have begun writing L5200 frequently asked questions, and they have even released a L5200 DIY installation video, which they say shows just how simple installing this system yourself can be.

"We don't think you have to be an experienced DIYer to install a security system," said Sterling Donnelly, President of Alarm Grid. "I'm always amazed by the range of people who call us and decide to try DIY security. A lot of consumers don't even know that a self-installation is an option when they start looking at security equipment. Our goal is to make it easy. For those who want to give it a try, our tech team patiently guides them through every step of the way."

When asked how non-professionals can purchase the equipment, Unseth replied, "Alarm Grid has made it easy to get your hands on this equipment. We are committed to making sure that end users have the same access to this equipment as installers have, and we want to make sure that they have access to as much information as any professional installer would have. Not only that, but we are committed to making sure that this high-quality Honeywell equipment is affordable enough for anyone who wants a security system in their home. All an user has to do is visit our site, and purchase an L5200. We send it on, it gets delivered, the end-user can watch a few videos to figure out how to install and configure it, and should they run into trouble, they can always call us at no cost."

Alarm Grid has released 9 pre-configured kits that include the brand new wireless security system, each coming with a bevy of sensors and communicators. Regarding the quality of their hardware, Unseth points out that lots of other DIY companies have built their business on consumer hatred of this industry. "It's a well known fact that big players in home security are not well loved. But those DIY companies generally make sub-standard equipment." Alarm Grid's equipment is the same product a consumer would get if the system had been installed by ADT or another big-company installer. "With us that's what you get, great hardware at a great price, and alarm monitoring with a company you can trust and that will treat you well. We treat our customers the same on day one as we do after they have installed the system and are monitored. After all," Unseth smiled a little before adding, "since Alarm Grid doesn't believe in contracts, we have to work to win the business of our customers every single month."

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For the last 2 years, the LYNX Touch L5100 has been Honeywell's state-of-the-art wireless security system. But as advancements in technology have come a long way, it has finally come time for them to begin obsoleting the system and putting out two new systems that are a little bit bigger and little bit better. There has been very little data released about the new L7000 and L5200 they are planning on releasing, though we are attempting to report everything that comes across our desk, which is why we were so excited to see what was in the notes on this morning's Total Connect 2.3.40 update.

Along with a host of bug fixes and updates, Honeywell has an entire section outlined in the "What's New" section under the heading: "The following features also available; supported only with LYNX Touch 5200 or LYNX Touch 7000 series systems." The following is the list of L5200 and L7000 only features that were just added to Total Connect.

  • Solar Scheduling (Sunrise/Sunset)
  • Ability to turn something on/off triggered off sunrise/sunset
  • Schedule Randomization
  • Ability to randomize a fixed schedule to turn something on/off +/- 30 minutes
  • Night Stays
  • Ability to Arm system in “Night Stay”
  • Selectable via panel to include a PIR(s) that will be active when armed in that mode
  • Automation Services – Door Lock Jam
  • Ability to detect when a Zwave controlled door lock is in a “Jammed” state
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