Qolsys IQ Panel 2 Plus Posts

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Hi DIYers! We have learned that there is a radio firmware update for the PowerG Daughtercard used with the Qolsys IQ Panel 2 Plus Systems. The new radio firmware is v80.25, and it provides various fixes for sensor compatibilities. The update can be applied by entering a patch tag.

Qolsys iq panel 2 at and t wireless security system with at and

The new radio firmware for the Qolsys IQ Panel 2 Plus PowerG Daughtercard provides some general fixes for using the system with PowerG Sensors. According to Qolsys, radio firmware version 80.25 fixes a transmission delay that occurs when PowerG Sensors are enrolled on IQ Panel 2 Plus Zones 1, 2, and 3. It also corrects the PowerG compatibility issues that many users experienced when trying to use the PowerG PG9914 Wireless Motion Sensor and the PowerG PG9933 Wireless Carbon Monoxide Sensor on radio firmware version 80.17.

There are two ways for Alarm Grid monitored customers to apply this firmware update. The first is to contact us to have the firmware update pushed down automatically from Alarm.com. This will require a small added fee, which will be applied to the customer's next bill. If you want to update the radio firmware for free, you can perform it manually by completing the following steps:

  1. Click the small grey bat at the top of the main screen.
  2. Press Settings.
  3. Press Advanced Settings.
  4. Enter Installer Code (default 1111).
  5. Press Upgrade Software.
  6. Press Patch Tag.
  7. Enter v3cardfix1 and press OK.
  8. Press Upgrade Using Network.

Please note that the panel must be connected to WIFI for the update to go through. It may take several minutes for the panel to reboot and the update to be applied. After the process is complete. the panel will begin the re-sync process with all of the PowerG Sensors. You may notice reports of PowerG Sensors opening and closing during this time. This is normal. It may take up to 20 minutes for the re-sync process to complete. Your PowerG Zones should be operating like normal after this process.

Please note that only IQ Panel 2 Plus Systems with a PowerG radio firmware of 80.XX are affected by this upgrade. If you have a PowerG radio firmware of 4.XX, you will notice that the radio firmware does not change to 80.25. The update will still go through, but no noticeable changes will be made. Again, this is normal. If you want to check your firmware, complete the following steps:

  1. Click the small grey bat at the top of the main screen.
  2. Press Settings.
  3. Press Advanced Settings.
  4. Enter Installer Code (default 1111).
  5. Press About.
  6. Press PowerG.
  7. Locate the Radio Firmware Version.

Below is an example of a Qolsys IQ Panel 2 Plus with radio firmware version 4.06:


If you have any questions about this radio firmware update, please email us at support@alarmgrid.com, or call us at (888) 818-7728. Keep in mind that our office hours are 9am to 8pm EST M-F. We look forward to hearing from you.

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Hi DIYers! We would like to recognize our friends at Qolsys for their success at ESX 2019 in Indianapolis, IN. The IQ Panel 2 Plus System won "Best in Show" in the TechVision Challenge. The system also won an Innovation Award in the Intrusion Systems category. Congratulations Qolsys!

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

The ESX Innovation Awards are designed to recognize innovation and excellence in the security industry. The awards are held annually at the Electronic Security Expo (ESX) in Indianapolis, IN. Judges select 25 winners of "Innovation Awards" in various categories. Of these 25 winners, a select few are invited in the prestigious "TechVision Challenge". A representative presents the product to a panel of judges and explains how it pushes the industry forward. The judges select a single "Best in Show" winner based on the presentations.

The IQ Panel 2 Plus System started the event by winning an Innovation Award in the category of Intrusion Systems. From there, the system was invited to participate in the TechVision Challenge. Thanks to their excellent presentation and the phenomenal features of the IQ Panel 2 Plus, Qolsys managed to take home the top prize of "Best in Show". This is the 2nd time Qolsys won these awards. The original IQ Panel 2 System also won "Best in Show" in the TechVision Challenge in 2016. This continued success demonstrates the abilities of Qolsys and the fantastic security systems they put out.

It's easy to see what separates the IQ Panel 2 Plus from the rest of the pack. The system supports 128 wireless zones and includes a built-in LTE cellular communicator (AT&T or Verizon) for connecting with Alarm.com. An integrated WIFI card allows for dual-path connectivity right out of the box. There is also a Z-Wave Plus (500 Series) controller for establishing a convenient and effective smart home network.

Other features include automatic Bluetooth disarming, the ability to livestream compatible Alarm.com Cameras, partitioning and facial recognition. End users also appreciate its sleek, modern design and its beautiful 7-inch display screen that makes it a joy to use everyday. Each IQ Panel 2 Plus supports PowerG Sensors and one legacy frequency. The 319.5 MHz version comes standard, but users can alternatively choose 345 MHz or 433 MHz.

The IQ Panel 2 Plus is available for purchase right now from the Alarm Grid website. It is great for pairing with Alarm Grid's monitoring service. You will need a Gold Plan or higher to activate the cellular communicator and get the system connected with Alarm.com. If you have any questions about the IQ Panel 2 Plus or about our monitoring service, please reach out to us at support@alarmgrid.com. We look forward to hearing from you!

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Hi DIYers! We would like to inform you that Software Update 2.3.3 is now available for the Qolsys IQ Panel 2 Plus and original IQ Panel 2. This update does not add any new features, but it does include some useful system improvements and general fixes. The update can be easily applied.

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Software Update 2.3.3 really only applies useful improvements for the IQ Panel 2 Plus. However, original IQ Panel 2 owners can still perform the update to get their systems on the latest version. This update is very important for helping our technicians provide the best possible support for IQ Panel 2 Plus owners.

The following general improvements are included in Software Update 2.3.3:

  • Can now obtain the Long Sensor ID for the PowerG board and report it to Alarm.com
  • Can now obtain the Device Firmware Version for any auto-learned PowerG Sensor enrolled after updating to 2.3.3 and report it to Alarm.com.
  • Can now send Alarm.com the Radio Firmware Version and Modem Firmware Version for the PowerG board.

To perform the update, your system must be running at least 2.0.1, be connected to a local WIFI network, have its power transformer plugged-in, and have a charged battery. Once you have met the requirements, start from the main system screen. Press the small grey bar at the top. Choose Settings > Advanced Settings > enter the Installer Code (default 1111) > Upgrade Software > Patch Tag > enter iqpanel2.3.3 > OK > Upgrade Using Network > OK.

It will take about five (5) minutes for the update to download. The panel should reboot to the home screen when complete. If you have any questions about this update, do not hesitate to email us at support@alarmgrid.com, or call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F.

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Hi DIYers! We are excited to announce that the Qolsys IQ Panel 2 Plus with support for legacy 319.5 MHz sensors and PowerG sensors is now available for just $399.99. This is significantly reduced from the previous price-tag of more than $500. Now is a great time to buy an IQ Panel 2 Plus!

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

The IQ Panel 2 Plus is one of the most advanced wireless all-in-one security systems on the market today. The system supports up to 128 wireless zones, and it serves as a fully functional Z-Wave Plus controller. It also offers advanced features like Bluetooth disarming, live streaming with Alarm.com Cameras, facial recognition, partitioning and more. This version of the IQ Panel 2 Plus supports both PowerG sensors and legacy 319.5 MHz sensors from Qolsys and Interlogix/GE. It is available in both Verizon LTE and AT&T LTE options. Both 319.5 MHz versions have been reduced in price to $399.99 effective as of now.

Please note that this price reduction only affects the 319.5 MHz versions of the IQ Panel 2 Plus. The 345 MHz versions (legacy Honeywell and legacy 2GIG) and the 433 MHz versions (legacy DSC) have retained their original pricing. These versions are also available in AT&T LTE and Verizon LTE variants. You can find those panels with the following links:

We would also like to announce that the original IQ Panel 2 has been discontinued. It is no longer available for purchase, effective immediately. As a result, all of the Alarm Grid System Kits that included the original IQ Panel 2 have been updated to offer the IQ Panel 2 Plus 319.5 MHz System instead. At this time, we are only offering kits with the 319.5 MHz version of the IQ Panel 2 Plus. If you want the 345 MHz or 433 MHz version of the IQ Panel 2 Plus, you will need to purchase the system individually.

Each IQ Panel 2 Plus System Kit includes a brand-new IQ Panel 2 Plus 319.5 MHz System, Versa-GE Door and Window Contacts (3 or 10 depending on the kit), a single Qolsys IQ Motion-S Sensor, a power cable, a plug-in transformer, and a built-in LTE communicator (AT&T or Verizon). You can find these kits in the links below:

If you have any questions about the IQ Panel 2 Plus, please reach out to us. The best way to reach us is to email support@alarmgrid.com, and we will respond back as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

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Hi DIYers! We're a little late in reporting this news - in fact it happened a few weeks ago. But we forgot to mention that the Qolsys IQ Panel 2 Plus received the Most Valuable Product Award for Intrusion Detection at ISC West 2019. Congratulations to Qolsys and the IQ Panel 2 Plus System!



The 2019 Edition of ISC West brought us the 5th Annual Most Valuable Product (MVP) Awards, which are part of the larger SAMMY Awards. The MVP Awards are designed to highlight products that make particularly large impressions on the industry. The candidates were judged on innovation, functionality, competitive advantages, monitoring provider benefits, installer benefits and end user benefits.

We are very proud to say that the Qolsys IQ Panel 2 Plus was the winner of the MVP Award in the category of Intrusion Detection. The Alarm Grid Team actually had a great time at the Qolsys Booth during ISC West 2019. We had the opportunity to discuss the company's overview and general outlook, as well as their new commercial platform. You can check out these posts below:

The Qolsys IQ Panel 2 Plus is one of our favorite wireless all-in-one alarm systems. The system supports up to 128 wireless zones and top-of-the-line DSC PowerG Sensors. Each IQ Panel 2 Plus also comes equipped with a WIFI card, a built-in 5 megapixel camera, a 7-inch touchscreen display, an integrated glass break sensor and an LTE cellular communicator (AT&T or Verizon). The system also boasts advanced features like automatic Bluetooth disarming, facial recognition and partition support. Each system comes with a choice of legacy sensor frequency (319.5 MHz, 345 MHz or 433 MHz).

If you want to learn more about the IQ Panel 2 Plus for residential or commercial use, please reach out to us. We want to help you find the perfect system for your needs, and the IQ Panel 2 Plus is one of the best available. The best way to reach us is to email support@alarmgrid.com. One of our security planners will check your email at our earliest convenience and respond as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you and helping you design a great home or business security system!

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Hi DIYers! We're still revisiting ISC West 2019. This video continues from the previous one. Frank from Alarm Grid and Jeremy from Qolsys continue to discuss how the IQ Panel 2 Plus has shifted from a strictly residential panel to a dual-purpose residential and commercial powerhouse.

Qolsys iq panel 2 at and t wireless security system with at and

The IQ Panel 2 was originally designed residential users in mind. The system continued that trend with its robust automation platform and user-friendly features like facial recognition and two-way video streaming. But Qolsys has been working to make their IQ Panel 2 Plus System a strong option for commercial users as well. This has been made possible by adding support for extended range PowerG Sensors and obtaining various commercial permits.

But while Qolsys has improved its commercial offerings, the company has also managed to retain its already strong residential platform. The result is a robust and capable system that provides users with the best of both worlds. Not only do business owners get a reliable system that meets all of their requirements, they also get to enjoy the advanced add-ons that would normally only be available for a top-of-the-line residential panel.

Today, anyone looking for an alarm system with the best of commercial and residential features all-in-one has the ideal solution in the IQ Panel 2 Plus. Watch the following video to learn more:


Stay tuned for more ISC West 2019 recaps coming soon!

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Hi DIYers! Our content and video teams have planes to catch, but first we managed to produce the first video from ISC West 2019. Our very own Frank Longo speaks with Jeremy McLerran, the Director of Marketing for Qolsys to discuss the company's recent transition into commercial markets.

Qolsys iq panel 2 at and t wireless security system with at and

When Qolsys released their IQ Panel 2 System, it was designed primarily for residential use. Then in 2018, the company began offering the IQ Panel 2 Plus. This is essentially an upgraded version of the original IQ Panel 2 with the ability to support PowerG Sensors. With the exceptional wireless range of PowerG Sensors, Qolsys saw the opportunity to begin marketing their IQ Panel 2 Plus for commercial markets. They obtained the necessary certifications and now present the IQ Panel 2 Plus as the ideal solution for both residential and commercial applications.

Jeremy provided us with a phenomenal interview, and we found everyone at Qolsys to be extremely helpful and inviting. We highly encourage you to watch the following video to learn more about Qolsys and their commercial platform:


Keep checking our blog next week for more content from ISC West 2019. We look forward to sharing more in-depth interviews and videos!

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Hi DIYers! We are taking a look at two very interesting products today. The DSC PG9934P and the DSC PG9944 are the ideal PowerG Image Sensors for use with the Qolsys IQ Panel 2 Plus Alarm System. They can both send quick and convenient images to Alarm.com upon activation for remote viewing.


When the original Qolsys IQ Panel 2 System was released, it required a Qolsys IQ CARD-IS to communicate with Qolsys Image Sensors. This is still the recommended image sensor option for those with a standardIQ Panel 2. However, the IQ CARD-IS actually uses the same antenna that is used by the PowerG daughtercard for the IQ Panel 2 Plus. As a result, it is not feasible to use both Qolsys Image Sensors and PowerG Wireless Sensors with an IQ Panel 2 System.

But with the DSC PG9934P and PG9944 PowerG Image Sensors, there now exist viable options for IQ Panel 2 Plus owners. Each device can auto-enroll with a Qolsys IQ Panel 2 Plus System much like any other PowerG Sensor. Remember, there is a special trick to auto-enroll PowerG Sensors with an IQ Panel 2 Plus. Knowing this technique can save you some frustration when you go to enroll the sensors!

After putting the panel into its wireless enrollment mode, press and hold the learn button on the PowerG Sensor. An LED light will appear after a brief moment, but you should not stop holding the button. Keep it held down, and the light will disappear. Then it will reappear after a brief moment. At that point, you should release the button to auto-enroll. As image sensors, you can add up to five of these devices on a single IQ Panel 2 Plus System. This can be any combination of up to five total PG9934P and PG9944 sensors.

Qolsys iq panel 2 at and t wireless security system with at and

Both motion sensors function like any standard PIR motion detecting sensor by looking for changes in infrared (IR) energy that occur with movement. But as image sensors, they will take pictures using their built-in cameras. These devices can also be configured to send images upon a panel disarm or during alarm events. Only one image will be sent out at a time with the PowerG Image Sensors.

Any resulting image is first sent to the IQ Panel 2 Plus, and the system forwards the image to Alarm.com. From there, Alarm.com will pass the image to anyone included in the notifications group. The image can be sent through text and email. You just have to configure that notification settings on Alarm.com. More information about setting up this feature can be found in this FAQ.

In order to use the PG9934P or PG9944 with an IQ Panel 2 Plus, the system must be running firmware version 2.3.0 or higher. More information on this firmware update is available here. At this time, Alarm.com recognizes the photos produced by these sensors as "Panel Camera" images. This is the same category of images that the camera on the front of the panel uses when it takes Disarm photos.

We believe that Alarm.com may change this category name during a future IQ Panel 2 firmware update. After all, we expect that users would want a different category for images produced by the panel and images produced by their image sensors. But for now that is the category to look for if you are having trouble finding the resulting images. Also keep in mind that Panel Camera Images must be enabled on Alarm.com for the feature to work. Note that you can also view the images from the panel.

You can see image upload activity in the Events Log on the Alarm.com website, which looks like this:


And below is what the resulting images look like on the Alarm.com website. Note that the image is listed as "Panel Camera", but it is actually from a PowerG Image Sensor.


And if you get the image via text message:


The major difference between the PG9934P and the PG9944 is that the PG9944 is suitable for outdoor use. It is weather-resistant and capable of surviving harsh environments. But the PG9934P is designed for indoor use only, and it will become damaged if exposed to heavy rain, wind or dust. Additionally, the motion sensor for the PG9944 is slightly more advanced than the one used on the PG9934P.

But in principle, these devices function in largely the same manner. Both feature PowerG technology, which includes an extended communication range and 128-bit AES encryption for added security. They also both offer pet immunity options, with the PG9934P being suitable for small animals weighing up to 85 pounds, and the PG9944 being suitable for small animals weighing up to 40 pounds. Keep in mind that mounting location is very important for ensuring proper pet-immunity.

If you would like to learn more about the PG9934P or PG9944, please reach out to us! The best way to contact us is to send an email to support@alarmgrid.com. Our team will review the email and get back to you as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

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Hi DIYers! We have received news that Qolsys has made the latest firmware version for the IQ Panel 2 available through downloader rather than having to apply a patch tag. The company has also refined the facial recognition feature on the IQ Panel 2 to work more effectively than before.

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As you may remember, we talked about the facial recognition feature last month. We found that it worked fairly well at the time, but we're happy to hear that Qolsys has been continuing to improve the feature. Users should now find that the panel camera now recognizes suspicious faces more accurately. Once a user has properly calibrated the feature, they can receive alerts regarding any suspicious activity via text and/or email. We recommend reading our previous blog for more information about the feature and how to get started.

If you haven't already updated your IQ Panel 2 System, now is a great time to do so. Start from the main screen of the panel. Then press the small grey bar at the top. Choose Settings, followed by Advanced Settings. Then provide the system's Installer Code, which is 1111 by default. Select Upgrade Software, and then Upgrade Using Network. Then complete the on-screen instructions to perform the upgrade. Please note, your IQ Panel 2 System must be connected with a local WIFI network for the upgrade to go through successfully.

Remember, you need at least 10 saved faces before the facial recognition feature goes into effect. And the more faces you have, the more accurate the software will be. We recommend the strategy of repeatedly arming and disarming to continuously take photos until you have enough images. The images you take might not appear on Alarm.com right away. You may need to logout and then log back in before the images will appear. But if you're like us, you will soon have a surplus of images!

Then we had a different person disarm using that same code. Sure enough, we received a notification in our email!. The IQ Panel 2 was able to distinguish between the approved saved images and the different individual.


Remember, you must enable the feature in two different areas on Alarm.com. You must provide contact information in the Users tab and configure the feature:


And you must set the same recipient in Unexpected Activity within the Notifications tab:


We hope that you will enjoy using this new feature on your IQ Panel 2. Remember, you need a monitoring plan if you want to use this feature and Alarm.com. You can sign-up for monitoring by clicking the orange Alarm Monitoring button in the upper-left corner of this page. Please email support@alarmgrid.com if you have any questions.

Note: Due to privacy concerns, this feature is currently available for users in the 50 US States. We are hopeful that this feature will be made available to users in Puerto Rico and Canada in the future.

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Hi DIYers! We have learned that Alarm.com has rolled out the facial recognition feature for the Qolsys IQ Panel 2. This feature notifies a user if an unrecognized face disarms the system using a valid code. The user can receive these unexpected activity alerts via text and/or email.

Qolsys iq panel 2 at and t wireless security system with at and

This is the first time we have seen a home security system using facial recognition technology. Although the feature is still in its early stages, we believe it will be very useful in helping end users remain safe and secure. Facial recognition will work with both the standard IQ Panel 2 and the IQ Panel 2 Plus, as long as the system is connected with a local WIFI network and running at least Firmware Version 2.3.0 or higher. More about this Firmware Update is available here.

In order to use this feature, you must enable the Capture Panel Camera Disarm Images from within the IQ Panel 2 settings. To do this start from the main screen of the system, and press the small grey bar at the top. Choose Settings > Advanced Settings > Installer Code (default 1111) > Installation > Camera Settings. Then make sure the Disarm Photos option is enabled. Press the picture of the house at the bottom of the screen to return to the home screen when finished.


The setting will also need to be enabled and configured through Alarm.com. If you don't already have a monitoring plan with access to Alarm.com, you can check out our alarm monitoring page for more information. If necessary, check with your alarm monitoring company to make sure that the Unexpected Activity Alerts feature and the Images - Plus feature are both enabled. At this time, only customers in the United States can use this feature.

Each user should have their own access code for the system. This is necessary for the facial recognition feature to work properly. If you need to create a new user, you can login to Alarm.com through the website. Click the Users tab on the left, and then choose Add New User. Then follow the steps to add a new user to the system. This will involve choosing a system code and providing any notification information.

From there, you will proceed to turn on the facial recognition feature. Login to the Alarm.com website, and choose the Settings tab on the left. Then choose Facial Recognition. You must then approve the necessary agreements before continuing. This will tell the panel to start collecting data for facial recognition. However, you won't be able to use the feature right away. You need to collect some images first!

Most users should just go about their business collecting images as they use the panel. Or you can be like us and repeatedly arm and disarm the panel to quickly collect images. Make sure you are using the code associated with the user you want to enable the facial recognition feature for. Just be aware that it may take a few moments for the images to show up on alarm.com.

Once you have collected some images, choose the Settings option on the Alarm.com website, and choose the Facial Recognition option. Press the blue Get Started button underneath Configuration. Then choose the user you want to configure facial recognition for. Choose the calibration option. Alarm.com will show you if there are any images to review. Go through and choose the checkmark for any image that is yours. If you see any image without your face, press the X button. You will need a minimum of 10 images to enable the feature.

Once you have 10 images, you can enable Unexpected Activity for facial recognition. From Alarm.com, choose the Notifications tab. Then find the Unexpected Activity option, and make sure it is turned on. Then press the pencil on the right to edit the settings. You will see the option for Facial Recognition. Make sure it is enabled for the user with at least 10 approved images. Then you can choose where the notifications will be sent at the bottom of the screen. Both emails and phones for text messages can be configured. Press Save when finished.

You will then receive alerts for any unexpected activity!


If you have any questions about this feature, please reach out to us! You can email us at support@alarmgrid.com or call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you get the very most out of your IQ Panel 2 System.

Note: Due to privacy concerns, this feature is currently available for users in the 50 US States. We are hopeful that this feature will be made available to users in Puerto Rico and Canada in the future.

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