Qolsys IQ Panel 2 Plus Posts

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Hi DIYers! We have received news that Qolsys has made the latest firmware version for the IQ Panel 2 available through downloader rather than having to apply a patch tag. The company has also refined the facial recognition feature on the IQ Panel 2 to work more effectively than before.

Qolsys iq panel 2 at and t wireless security system with at and

As you may remember, we talked about the facial recognition feature last month. We found that it worked fairly well at the time, but we're happy to hear that Qolsys has been continuing to improve the feature. Users should now find that the panel camera now recognizes suspicious faces more accurately. Once a user has properly calibrated the feature, they can receive alerts regarding any suspicious activity via text and/or email. We recommend reading our previous blog for more information about the feature and how to get started.

If you haven't already updated your IQ Panel 2 System, now is a great time to do so. Start from the main screen of the panel. Then press the small grey bar at the top. Choose Settings, followed by Advanced Settings. Then provide the system's Installer Code, which is 1111 by default. Select Upgrade Software, and then Upgrade Using Network. Then complete the on-screen instructions to perform the upgrade. Please note, your IQ Panel 2 System must be connected with a local WIFI network for the upgrade to go through successfully.

Remember, you need at least 10 saved faces before the facial recognition feature goes into effect. And the more faces you have, the more accurate the software will be. We recommend the strategy of repeatedly arming and disarming to continuously take photos until you have enough images. The images you take might not appear on Alarm.com right away. You may need to logout and then log back in before the images will appear. But if you're like us, you will soon have a surplus of images!

Then we had a different person disarm using that same code. Sure enough, we received a notification in our email!. The IQ Panel 2 was able to distinguish between the approved saved images and the different individual.


Remember, you must enable the feature in two different areas on Alarm.com. You must provide contact information in the Users tab and configure the feature:


And you must set the same recipient in Unexpected Activity within the Notifications tab:


We hope that you will enjoy using this new feature on your IQ Panel 2. Remember, you need a monitoring plan if you want to use this feature and Alarm.com. You can sign-up for monitoring by clicking the orange Alarm Monitoring button in the upper-left corner of this page. Please email support@alarmgrid.com if you have any questions.

Note: Due to privacy concerns, this feature is currently available for users in the 50 US States. We are hopeful that this feature will be made available to users in Puerto Rico and Canada in the future.

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Hi DIYers! We have learned that Alarm.com has rolled out the facial recognition feature for the Qolsys IQ Panel 2. This feature notifies a user if an unrecognized face disarms the system using a valid code. The user can receive these unexpected activity alerts via text and/or email.

Qolsys iq panel 2 at and t wireless security system with at and

This is the first time we have seen a home security system using facial recognition technology. Although the feature is still in its early stages, we believe it will be very useful in helping end users remain safe and secure. Facial recognition will work with both the standard IQ Panel 2 and the IQ Panel 2 Plus, as long as the system is connected with a local WIFI network and running at least Firmware Version 2.3.0 or higher. More about this Firmware Update is available here.

In order to use this feature, you must enable the Capture Panel Camera Disarm Images from within the IQ Panel 2 settings. To do this start from the main screen of the system, and press the small grey bar at the top. Choose Settings > Advanced Settings > Installer Code (default 1111) > Installation > Camera Settings. Then make sure the Disarm Photos option is enabled. Press the picture of the house at the bottom of the screen to return to the home screen when finished.


The setting will also need to be enabled and configured through Alarm.com. If you don't already have a monitoring plan with access to Alarm.com, you can check out our alarm monitoring page for more information. If necessary, check with your alarm monitoring company to make sure that the Unexpected Activity Alerts feature and the Images - Plus feature are both enabled. At this time, only customers in the United States can use this feature.

Each user should have their own access code for the system. This is necessary for the facial recognition feature to work properly. If you need to create a new user, you can login to Alarm.com through the website. Click the Users tab on the left, and then choose Add New User. Then follow the steps to add a new user to the system. This will involve choosing a system code and providing any notification information.

From there, you will proceed to turn on the facial recognition feature. Login to the Alarm.com website, and choose the Settings tab on the left. Then choose Facial Recognition. You must then approve the necessary agreements before continuing. This will tell the panel to start collecting data for facial recognition. However, you won't be able to use the feature right away. You need to collect some images first!

Most users should just go about their business collecting images as they use the panel. Or you can be like us and repeatedly arm and disarm the panel to quickly collect images. Make sure you are using the code associated with the user you want to enable the facial recognition feature for. Just be aware that it may take a few moments for the images to show up on alarm.com.

Once you have collected some images, choose the Settings option on the Alarm.com website, and choose the Facial Recognition option. Press the blue Get Started button underneath Configuration. Then choose the user you want to configure facial recognition for. Choose the calibration option. Alarm.com will show you if there are any images to review. Go through and choose the checkmark for any image that is yours. If you see any image without your face, press the X button. You will need a minimum of 10 images to enable the feature.

Once you have 10 images, you can enable Unexpected Activity for facial recognition. From Alarm.com, choose the Notifications tab. Then find the Unexpected Activity option, and make sure it is turned on. Then press the pencil on the right to edit the settings. You will see the option for Facial Recognition. Make sure it is enabled for the user with at least 10 approved images. Then you can choose where the notifications will be sent at the bottom of the screen. Both emails and phones for text messages can be configured. Press Save when finished.

You will then receive alerts for any unexpected activity!


If you have any questions about this feature, please reach out to us! You can email us at support@alarmgrid.com or call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you get the very most out of your IQ Panel 2 System.

Note: Due to privacy concerns, this feature is currently available for users in the 50 US States. We are hopeful that this feature will be made available to users in Puerto Rico and Canada in the future.

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Hi DIYers! We have very exciting news for Qolsys IQ Panel 2 users today. Software update 2.3.0 is now available! This biggest highlight of this update is the ability to control up to four distinct partitions with the system. Other great features are also provided to enhance the system.

Qolsys iq panel 2 at and t wireless security system with at and With the all-new partition support, the IQ Panel 2 is now the second wireless alarm panel we carry to support the feature, after the 2GIG GC3. This feature allows a user to essentially section off their alarm system so that they can restrict access to certain areas. Each partition can be assigned a certain set of user codes in order to determine who can access each part of the security system.


After receiving the update, a screen lock feature will also be added to limit access to the panel. Please note that you must enable partitions from within Installer Settings before the feature can be used. This will also apply the screen lock. After you have done this, the main screen will reflect that partitioning has been enabled, and there will be a Partitions option within the Advanced Settings menu.



Also note that this update is available for both the original IQ Panel 2 System, as well as the Qolsys IQ Panel 2 Plus. Other features that also come with the update include:

  • Support for new PowerG devices for IQ Panel 2 Plus System, including the PG9936 Smoke Detector, PG9933 CO Detector, PG9307 Recessed Contact, PG9309 Vanishing Door and Window Contact, PG9309 Door and Window Contact with Auxiliary Input, PG9312 Outdoor Door and Window Contact, and PG9862 360-degree Ceiling Mount PIR Motion Sensor.
  • Ability to create 6-digit user codes.
  • Improvements to panel camera, including "peek-in now" and "peek-in next motion" from Alarm.com, as well as disarm photos after remote disarm through Bluetooth, key fob or ADC.
  • Local automation features for panels not yet set up with ADC, including automatic locking of all locks at night, setting all thermostats to automatic mode, and controlling lights to activate Light 1 at night and turning off all lights in the morning.
  • Maximum number of thermostats increased from 6 to 10.
  • Maximum number of door locks increased from 6 to 20.
  • User code names now sync automatically between the panel and ADC.
  • New Sensor Type of "Temperature - Group 51" for the PG9905 PowerG Temperature Sensor.
  • Fixed various bugs.

To perform the update, press the small grey bar at the top of the main screen. Choose Settings > Advanced Settings > Installer Code (default 1111) > Upgrade Software > Patch Tag. Then enter in "iqpanel2.3.0". Press OK. Then choose "Upgrade Using Network". If the panel is connected via WIFI, you will be able to begin the installation process.

If you have any questions about this update, please reach out to us! You may email us at support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours, which are 9am to 8pm EST M-F. Please note that our office will be closing at 6pm on December 31st, and we will be closed all day on January 1st.

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Hi DIYers! Recently, we paired an Alarm.com Security Camera with our Alarm.com account so that we could try viewing it through a Qolsys IQ Panel 2 Plus Alarm System. We gotta say, we're extremely pleased with the crystal clear recording capabilities, and we're sure that you will be too!

Qolsys iq panel 2 at and t wireless security system with at and Streaming video directly to the panel from Alarm.com is a feature available for both the standard Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus Systems. The system just needs to be running firmware version 2.2.1 or higher, and the user needs an alarm monitoring plan with video surveillance that is set up with Alarm.com. For Alarm Grid customers, these are our Platinum Level Plans.

Only select camera models are compatible with this feature. The following Alarm.com Security Cameras can be used with the IQ Panel 2 or IQ Panel 2 Plus for panel streaming:

Additionally, the ADC-V521IR and the ADC-V522IR can support two-way audio as well. For our testing, we worked with the ADC-V522IR 1080P Indoor Security Camera. We were amazed with the quality of the video, both through Alarm.com and from the panel itself. The two-way audio functionality worked great as well.

If you don't believe it, just see for yourself. Here's a quick photo taken of our IQ Panel 2 System as it streams live video and audio. Yeah, our support room is a bit messy, but bear with us! The key point here is that the quality looks absolutely tremendous for an easy-to-use security camera. Just imagine putting one of these cameras in your home and streaming directly from Alarm.com and your IQ Panel 2 System!


We also took the opportunity to create some new FAQs to help users get started with this feature:

We have to give it to Qolsys for creating such a versatile alarm system with this outstanding feature. Now you can view your ADC Camera from Alarm.com when you're on the go, or from your alarm panel when you're at home!

You can get the Qolsys IQ Panel 2 or IQ Panel 2 Plus and many great Alarm.com Security Cameras from the Alarm Grid website. If you ever need any help deciding please reach out to us any time at support@alarmgrid.com. You can also call us during normal business hours, which are 9am to 8pm EST M-F. We look forward to hearing from you!

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Hi DIYers! We recently made a post that compared wireless systems with hardwired ones. We ultimately concluded that most end users are better-suited with a wireless system. If you have decided that you need a wireless home security system, this buyer's guide can help you review the options.

Remember, no matter which system you buy, you will need an alarm monitoring plan to go along with with it. Please review our alarm monitoring page for more information. Below are some of the best wireless security systems on the market today and what makes them so great:

Qolsys IQ Panel 2 Plus

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

The Qolsys IQ Panel 2 Plus is arguably the most robust alarm system on the market today. Each version provides support for PowerG 915 MHz Sensors and a choice of one legacy sensor type (319.5 MHz, 345 MHz or 433 MHz). The PowerG Sensors are particularly renowned for their ability to be used from up to 2,000 feet away from the system in open air. This is also one of the few wireless all-in-one panels with the ability to display the live feed for Alarm.com Security Cameras right from its screen. The panel also includes a built-in LTE cellular communicator (AT&T or Verizon) and a fully functional Z-Wave Plus Controller. In fact, this is one of the very few systems where virtually no add-ons are needed. However, the IQ Panel 2 Plus is one of the more expensive wireless panels available on the market. But users will certainly appreciate its sleek, modern design and superb functionality. The system uses Alarm.com as its interactive service platform, and it can readily connect with the service. All versions of the IQ Panel 2 Plus can be seen here.

Choose the IQ Panel 2 Plus if:

  • You want the remarkable signal range that comes with PowerG Sensors.
  • You want the ability to easily bring over existing wireless sensors (319.5 MHz, 345 MHz or 433 MHz) with your new security system.
  • You want the ability to view your security cameras right from your panel.
  • You don't mind paying top-dollar for an alarm system.

Honeywell Lyric Controller

Honeywell lyric controller encrypted wireless security system

The Honeywell Lyric Controller is still the flagship HomeKit security system from Honeywell, and the time-tested company has once-again produced an excellent panel. The Lyric is perhaps the best system on the market today for use with Apple HomeKit. It can pair natively with HomeKit in order to provide all of the functionality that a user would expect with the feature. The Lyric System also has its own lineup of encrypted sensors, called the Honeywell SiX Series. Additionally, it is backwards compatible with the Honeywell 5800 Series. Another factor that separates the Lyric from other systems is its ability to be used with Total Connect 2.0. This service is designed exclusively for Honeywell Alarm Systems, and it offers similar functionality to that of Alarm.com. The system's built-in WIFI card allows it to readily connect with the service. One downside to the Lyric is that it only includes a Z-Wave classic controller as opposed to a Z-Wave Plus controller. While it can support Z-Wave Plus devices, they will only have the capabilities of Z-Wave classic devices when used with this system. Please note, a separate Lyric Cellular Module is needed for cellular connectivity.

Choose the Lyric Controller if:

  • You plan to use your alarm system with Apple HomeKit.
  • You prefer using Total Connect 2.0 over Alarm.com.
  • You want to use encrypted Honeywell SiX Series Sensors.
  • You don't require a Z-Wave Plus controller.

2GIG GC3

2gig gc3 diy wireless security system w slash 7 screenThe 2GIG GC3 just gave itself a major upgrade in the form of partitioning support. This makes the GC3 the first ever AIO wireless system to support partitioning. 2GIG refers to this feature as "smart areas", and the system on the latest firmware, and up to four of these areas can be supported. Beyond that, the GC3 is also highly regarded for its strong build quality. That's not to say the other panels are lacking in that department, but the GC3 is perhaps the sturdiest system we have ever worked with. Its touchscreen controls are extremely responsive, and its full-color 7-inch display is a joy to look at. The system can use 2GIG 345 MHz Sensors and Honeywell 5800 Series Sensors. One weakness of the system is that it does not support any type of encrypted sensors at this time. But it does include a built-in Z-Wave Plus Controller for smart home devices. Like the IQ Panel 2 Plus, the system uses the Alarm.com service. But the user will need to buy a separate GC3 cellular communicator to use ADC.

Choose the GC3 if:

  • You need partitioning support.
  • You want a system with superb build-quality.
  • You want to use the Alarm.com platform.
  • You don't need encrypted wireless sensors.

2GIG GC2

2gig cp21 345 front

The 2GIG GC2 is our pick as a "budget" security system. We know that many people getting into home security will not need all of the advanced features that the state-of-the-art systems have to offer. That is where is the 2GIG GC2 comes into play. With the right support, it can still serve as an extremely viable option for many users. The panel features a 3.75" by 2.25" touchscreen with very responsive controls. This is considerably smaller than the 7-inch touchscreen displays of the other panels on this list, but it will work just fine for many users. The panel can support up to 60 wireless zones. Again, this is considerably less robust than the other systems, but it will be perfectly acceptable for most smaller and medium-sized homes. The system includes a Z-Wave classic controller for supporting smart home automation devices. In order to get the GC2 connected with Alarm.com, a separate GC2 cellular communicator is needed. Overall, if you're looking for a new security system at a reasonable price, you can't go wrong with the 2GIG GC2.

Choose the GC2 if:

  • You're shopping for a system on a budget.
  • You want a simple, yet capable alarm system.
  • You don't need support for as many wireless zones.
  • You don't need a larger touchscreen display.

If you still need help deciding on a wireless system, don't hesitate to reach out to us for support! You may email us any time at support@alarmgrid.com. Or you can call us at (888) 818-7728 from 9am to 8pm EST Monday thru Friday. We look forward to hearing from you!

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We have recently been made aware that the maximum range for the DSC 915 MHz PowerG Sensors is only 2,000 feet in open air when used with the IQ Panel 2 Plus. This is quite shorter than the 2 kilometer maximum range when these same sensors are used with DSC PowerSeries Neo Alarm Systems.

Qolsys iq panel 2 at and t wireless security system with at and Through testing, we have determined that the range of PowerG sensors is noticeably shorter when they are used with a Qolsys IQ Panel 2 Plus than with a DSC PowerSeries Neo. This is likely due to the smaller antenna that is featured on the IQ Panel 2 Plus System. On a DSC PowerSeries Neo System, the sensors can achieve their advertised wireless range of up to 2km in open air. But the IQ2+ can only support a maximum range of 2,000 feet with clear line of sight. If many obstacles and walls are present, we do not recommended trying to use these sensors beyond 500 feet away.

Previously, we produced content that led some customers to believe that the maximum range of these sensors was 2km when used with the IQ2+. We have since learned that this is not the case, and we have adjusted our old content accordingly. These changes apply to all versions of the IQ Panel 2 Plus, regardless of which legacy daughtercard or cellular communicator is used. We apologize for any inconvenience that this may have caused for our customers.

The only way these sensors can support a 2km signal range is when they are used with a DSC PowerSeries Neo System. These systems feature more powerful antennas that can allow these sensors to achieve their maximum possible distance. Alarm Grid does not sell any PowerSeries Neo Systems at this time, but we do offer compatible Alarm.com cellular communicators that allow us to takeover these systems.

That being said, 2,000 feet of open air range is still extremely impressive for any alarm system. Even customers with the largest of homes and should be able to utilize these sensors as they see fit. And if the range still isn't enough, a PowerG wireless repeater can be used to effectively double the range. This will boost it to more than 1,000 feet when used in most homes and up to 4,000 feet when used in open air!

Additionally, we've found that these sensors cannot auto-enroll with an IQ Panel 2 Plus like most other compatible sensors. Instead, the Serial Number for the sensor must be manually entered. For the PowerG Sensors, this is called the "DL ID", and it can be found on the sensor's box. The user must also set the Source Signal to reflect that of PowerG. Please keep this in mind when enrolling a PowerG Sensor with an IQ Panel 2 Plus Alarm System.

UPDATE: We have since learned that you can auto-enroll PowerG Sensors with the IQ Panel 2 Plus. This post explains the process.


If you have any questions about the IQ Panel 2 Plus or DSC PowerG Sensors, please do not hesitate to reach out to us. You may email us at any time at support@alarmgrid.com, or you can call us from 9am to 8pm EST M-F at 888-818-7728. We look forward to helping you with your security needs!

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