2GIG GC3e Discontinued, Replaced by Edge

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A new alarm panel hitting the market often means an old one is discontinued. That is the case here today, as the 2GIG GC3e has been formally discontinued by Nortek Control. The GC3e has been replaced by the 2GIG Edge, which is available in both an AT&T variant and a Verizon variant.

As we look back on the 2GIG GC3e, we gotta admit that the panel was in an unfavorable position from the start. The system was a direct replacement to the 2GIG GC3, as it retained largely the same user interface, and its design only received a minor refresh. The big new addition with the GC3e was its ability to support 2GIG eSeries Encrypted Sensors. Along with the 2GIG GC2e, this marked the first time that 2GIG Alarm Panels could support encrypted sensors.

Unfortunately, 2GIG was late to the party, as other security systems like the Honeywell Lyric and Qolsys IQ Panel 2 Plus already had encrypted sensor support, not to mention a wide selection of sensors to choose from. Coupled with the fact that Qolsys continued to release new features for the IQ2+, and Resideo (formerly Honeywell) had the PROA7PLUS on the way, it quickly became clear that 2GIG would need to do better in order to keep up.

Thus began development on the 2GIG Edge. We first learned about the system in October of last year. With a bold new website and heavy promotion, hype around the Edge grew quickly. But this also brought questions in the back of our minds - what would happen to the GC2e and the GC3e? These panels had been on the market for less than two (2) years. Would 2GIG really abandon them so quickly? Well, today we have the verdict. The 2GIG GC2e stays, and the 2GIG GC3e heads off to the old alarm system graveyard in the sky.

First released in late July 2019, the 2GIG GC3e became known for its strong build quality and stark similarities to its GC3 predecessor. But it had a hard time competing with fellow Alarm.com Security System, the Qolsys IQ Panel 2 Plus. Buyers continued to flock to the IQ2+, which offered Automatic Bluetooth Disarming and Facial Recognition. Those features could not be easily added to the GC3e, so 2GIG decided to cut their losses and add those features into a new alarm panel, the 2GIG Edge. 2GIG even one-upped Qolsys by making it so that the Edge's Facial Recognition feature can be used for disarming the system!

With the Edge firmly in place as 2GIG's new flagship panel, and the 2GIG GC2e set as their "budget-friendly" option, some wondered if the 2GIG GC3e might be kept in production as a sort of "middle-of-the-road" offering. But nope, apparently, three panels is too many at 2GIG, and it's the GC3e biting the dust. And now, less than two years after hitting the market, and barely more than two years removed from its unveiling at ISC West 2019, we are saying goodbye to the 2GIG GC3e. It wasn't a long ride, but it was a good one.

If you have an existing 2GIG GC3e, then don't worry! The system will continue to be supported for alarm monitoring and service with the Alarm.com platform. Given the system's great build quality, it's fair to expect that existing GC3e Panels already out in the field will likely stay in service for quite some time, probably for the duration of LTE cellular networks. And speaking of LTE communication, Alarm Grid is continuing to offer LTE communicators for the 2GIG GC3 and 2GIG GC3e. These are the 2GIG LTEA-A-GC3 (AT&T LTE) and the 2GIG LTEV1-A-GC3 (Verizon LTE). If you need to get your GC3 updated, or your GC3e monitored, then either one of these modules is an excellent option. They're super easy to install, and they provide ultra-reliable cellular connectivity for the peace of mind that you deserve.

Meanwhile, the 2GIG GC2e will remain in production as the company's budget panel. However, we don't usually recommend that system for alarm monitoring, as it has no internet connectivity option to serve as an additional communication path, and it is relatively bare-bones in terms of features. But it is still an available option, and many users find that the GC2e is a strong offering as a replacement for the 2GIG GC2 or as a non-monitored system serving as a local noisemaker.

But for our top 2GIG pick, it should come as no surprise that we are recommending the new 2GIG Edge Alarm System. With its great features like 7-inch touchscreen controller, Facial Recognition, optional Automatic Bluetooth Disarming, Smart Area Partitioning support, 700-Series Z-Wave Plus V2 Smart Home Automation, and being dual-path ready right out of the box, we are proud to say that this system is available now on the Alarm Grid website. While we might miss the 2GIG GC3e, the 2GIG Edge certainly fills the void. Time will tell how the Edge fares against other competing systems like the Qolsys IQ Panel 2 Plus and Honeywell Home PROA7PLUS.

What do you think of the 2GIG GC3e? Will you miss the system? Are you surprised to see 2GIG discontinue the system after less than two years? Did you ever get to try the system out for yourself? Share your thoughts and experiences in a comment down below. We would love to hear what you have to say. And remember to stay tuned to the Alarm Grid Blog for more security system content coming soon. We promise, we don't discontinue systems every day, but when we do, we always make sure to say a proper goodbye. Farewell 2GIG GC3e!

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Comments


This makes me sad. I still use a GC3 because I feel like it was a well made product. I've always felt that the GC3 was just one software update release away from delivering some game-changing features. Sadly, Nortek didn't deliver.
This comes as no surprise. The GC3/GC3e panels were developed by 2GIG's team in Lehi, Utah. Nortek closed that office in January, though I've heard that many of the developers had already quit prior to then. I do wish Nortek would have provided longer support for the product, but if they don't have a team that can support it, then I'm glad that they are being up front about discontinuing it. What remains to be seen is Nortek's long-term commitment to Edge. Will it too be discontinued in a couple of years, replaced by something else? Does Nortek even have enough talent remaining to continue to innovate beyond Edge?

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