Product Graveyard Posts

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Just last month, we announced that we were offering the Linear GD00Z-7 Z-Wave Plus Garage Door Controller. Well that product was short-lived, as it has already been discontinued and replaced by the GoControl GD00Z-8-GC Z-Wave Plus Garage Door Controller, which is now available on our site.

The GoControl and Linear brands are often used interchangeably. They are both used to identify automation offerings from Nortek Control, which is also the parent company of 2GIG. Whether the company decides to brand a product as GoControl or Linear usually isn't very important, as they basically represent the same product lineups from Nortek Control.

As you may recall, the various smart garage door controllers offered from Nortek through the years have usually been sold under the Linear banner. Some of these products include the Linear GD00Z-4, the Linear GD00Z-5 and, of course, the Linear GD00Z-7 that we mentioned earlier. From what we can tell, the introduction of the GoControl GD00Z-8-GC was only done to rebrand the product as GoControl instead of Linear. We say that because, from what we can tell, the Linear GD00Z-7 and GoControl GD00Z-8-GC are virtually identical, other than the name written across the front.

This isn't a bad thing though, as the Linear GD00Z-7 was an excellent product. All of the same great features return for the GoControl GD00Z-8-GC. It is a Z-Wave Plus garage door controller that is wired to your garage door motor. By pairing the device with your Z-Wave hub, you can open and close your garage door and check its current status remotely. This is done by using a compatible interactive automation platform for the Z-Wave controller, such as Alarm.com. You can also include it with smart scenes for automatic operation.

Just like its predecessors, the GoControl GD00Z-8-GC cannot check the open/close status of the garage door on its own. Instead, it interfaces with a tilt sensor that is installed on top of the garage door. This tilt sensor will relay status to the GD00Z-8-GC so that it knows whether the garage door is opened or closed. This tilt sensor comes included with the product, so you do not need to purchase one separately.

An exception to the above rule is if you wish to have the garage door monitored by your burglar alarm system. The tilt sensor that comes included only conveys the garage door status to the GD00Z-8-GC, not to the alarm panel being used. So, if you want to monitor the state of the garage door as a part of your alarm system, then you will need to purchase a separate, compatible garage door sensor.

Also returning to the GoControl GD00Z-8-GC is the ability to utilize the S2 Security Protocol with Z-Wave Plus controllers that support S2. This security suite offers advanced levels of protection to keep your automation equipment safe. We recently did a great post on the S2 Security Protocol, which you can check out here. Keep in mind that the same compatibility restrictions of the older Linear and GoControl Garage Door Controllers also apply to the GD00Z-8-GC. This means that you cannot interface the unit with the Honeywell Lyric or the Honeywell LYNX Touch Panels. Make sure to check compatibility before purchasing.

If you want to check compatibility, or if you have any other questions about the GoControl GD00Z-8-GC2 or monitoring service in general, please email us at support@alarmgrid.com. We will check your email at our earliest convenience and reply back as soon as possible. Remember that our business hours for checking email run from 9am to 8pm ET M-F. We look forward to hearing from you!

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Nortek has announced discontinuing various 2GIG products, likely in an effort to make room for bigger and brighter things. The end of sale date for these products is November 30, 2020. This news comes after Nortek just recently discontinued a large selection of 2GIG products in September.


Starting November 30, 2020, it will no longer be possible to order the 2GIG products listed below. The last possible shipment date for these products is December 14, 2020. We will likely be discontinuing these products on our website when this happens, and we would expect other retailers to do the same. The complete list of products is outlined below, along with any appropriate replacement options, when applicable. Please note that many of these products were for use with overseas 2GIG equipment and not sold by Alarm Grid.

PRODUCT
DESCRIPTION
2GIG-3GTC90X-A2GIG-3GTC90X-A Alarm.com 3G Turkcell Communicator for GC2
2GIG-3GVF67-A Alarm.com 3G Vodafone Communicator for GC2
2GIG-CAM-111-NET Indoor WIFI Camera for SecureNet
2GIG-CAM-250-PB Outdoor Mini Dome PoE Camera
2GIG-CO3-345 2GIG CO Detector for GC2 & GC3
Replacement: 2GIG CO8-345
2GIG-CP21-345 2GIG Go!Control GC2 Panel
Replacement: 2GIG GC2e Panel
2GIG-CP21-433T 2GIG 433 MHz Turkish Panel
2GIG-DBELL1-345 2GIG Wireless Doorbell for GC2 & GC3
2GIG-DW10-120PK 120 Pack of 2GIG DW10
Note: Individual DW10 Still Available
2GIG-GC3-DEMOKIT 2GIG GC3e Demo Kit
2GIG-GC3E-345-K31 2GIG GC3e 3-1 Kit (Pre-Packaged by 2GIG)
Replacement: GC3e AT&T LTE 3-1 Kit & GC3e Verizon LTE 3-1 Kit
2GIG-GC3GUPX-U 2GIG Uplink Multi-Carrier 3G Cell Communicator for GC2
2GIG-GCKIT31GV 2GIG GC3e 3-1 Kit w/ Glass Breaks (Pre-Packaged by 2GIG)
2GIG-KV-T-GC2 2GIG GC2 w/ Telus 3G Kit
2GIG-LDM-15 2GIG Plug-In Lamp Dimmer
Replacement: GoControl PD300EMZ5-1
2GIG-LTEV-A-GC2 2GIG Verizon LTE Communicator for GC2
Replacement: 2GIG LTEV1-A-GC2
2GIG-PIR4-433 2GIG 433 MHz PIR Motion Sensor w/ Pet Immunity
2GIG-SDS1-345 2GIG Wireless Smoke Detector Ring for GC2 & GC3
2GIG-SMKT3-345 2GIG Smoke, Heat, & Freeze Detector for GC2 & GC3
Replacement: 2GIG SMKT8-345
2GIG-SP2-GC3 2GIG SP2 Touchscreen Keypad for GC3 & GC3e
Replacement: 2GIG SP1 Touchscreen Keypad for GC3 & GC3e
2GIG-LAN-GC3 2GIG GC3 Ethernet Module
234830 Loose LED Light REC1
TL-WA850RE TP-LINK 300Mbps Universal WIFI Range Extender
NSC-DWMAGBR-BK2 DW10 Magnet Brown - 25 Per Bag, 1,000 Magnet Moq.
GC-DBC-PS2 GoControl Doorbell Power Transformer, 16VAC, 30VA
PD300Z-2 Z-Wave Plug-In Dimmer Switch w/ Pass-Through Outlet
Replacement: GoControl PD300EMZ5-1
PD300Z-R4 4-Pack of PD300Z-2
WA00Z-1 GoControl Battery Powered Z-Wave Switch/Scene Controller
FR20Z5-1 Z-Wave Plus Relay
FR20Z-R2 2-Pack of FR20Z5-1
GD00Z-7 Z-Wave Plus Garage Door Opener
Replacement: GD00Z-8-GC (Coming Soon to Alarm Grid)
WS15Z-SUB Z-Wave In-Wall Switch
Replacement: WS15Z5-1

If you have any questions about 2GIG products, including those set for discontinuation and/or their replacements (when applicable), please reach out to our team by emailing support@alarmgrid.com. We check our email during our usual business hours of 9am to 8pm M-F. We look forward to hearing from you!

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2GIG and Nortek have announced that many of their products have been discontinued, effective immediately. This list is headlined by the 2GIG GC3, which has been replaced by the 2GIG GC3e. These products are no longer being manufactured, and new models will no longer be available.

Most of the products on this list are older products with proper replacements, as well as some unpopular products and products designed for markets outside of the United States. Although the list is quite extensive, there's really nothing too surprising here. Many of these products weren't even available through Alarm Grid, so not much will change in terms of our product offerings. The move simply allows 2GIG to dedicate more resources to manufacturing newer and more robust products.

The list of discontinued items can be seen below:

  • 2GIG 2GIG-ANT1X External In-Wall GSM Antenna
  • 2GIG 2GIG-CAM-101-NET Indoor WiFi Camera, Powered By Securenet
  • 2GIG 2GIG-CAM-HD100 Camera HD100 Indoor W/Night Vision
  • 2GIG 2GIG-CP22-345B GC2 345MHz security, 921 Z-Wave, Brazil
  • 2GIG 2GIG-CP61-345C Control Panel 345 Mhz GoControl Pr
  • 2GIG 2GIG-DW10-120PK Thin Door/Window Contact, 120 bulk pack
  • 2GIG 2GIG-GC3-345 GC3 Panel (North America) 345 MHz
  • 2GIG 2GIG-GC3GA-T GSM 3G AT&T Telular GoControl
  • 2GIG 2GIG-GCKIT30IMG GC2 Image Sensor Kit; 1 GC2 Panel, 3 DW10 Sensors, 1 Image Sensor
  • 2GIG 2GIG-GCKIT311 GC2 Kit 3-1-1
  • 2GIG 2GIG-GCKIT410 GC2 Kit 4-1-0
  • 2GIG 2GIG-GC-POTS GC2 Plain Old Telephone Service (POTS) Module
  • 2GIG 2GIG-KIT311-GC3 GC3 3-1-1 Kit
  • 2GIG 2GIG-KV-T-GC3 GC3 Telus VKit: GC3-345 Panel and GSM/3G Telus cellular radio (2GIG 2GIG-3GTL-A-GC3)
  • 2GIG 2GIG-LAN-GC3 GC3 Ethernet Module
  • 2GIG 2GIG-LTEV-A-GC3 Alarm.com Verizon Cat-3 4G LTE Cell Radio For 2GIG GC3 With 2 LTE Antennas
  • 2GIG 2GIG-MNT-250B 2GIG Camera Mount For Outdoor Mini-Dome, Series 250, Black
  • 2GIG 2GIG-MNT-250B 2GIG Camera Mount For Outdoor Mini-Dome, Series 250, Black
  • 2GIG 2GIG-RELY-KIT3 Rely 3-1-1 Kit for SecureNet Backend with Camera. Note: A KIT3 includes KIT2 (3-1-1 Rely for SecureNet) and the Camera
  • 2GIG 2GIG-SDS1-345 Wireless Smoke Detector Sensor 345MHz (Smoke Ring)
  • 2GIG 2GIG-TS1-SLO 2GIG 2GIG-Ts1-Slo (This is not the 2GIG TS1, which is still available)
  • 2GIG 2GIG-Z-CT100 Ct100 Thermostat
  • GoControl GD00Z-4A Garage Door Controller : GoControl Z-Wave Plus Garage Door Control. Plain white box. Frontpoint.
  • GoControl WD1000Z-1 GoControl Z-Wave White In-Wall Dimmer Switch. 1000 Watt Max
  • GoControl WD1000Z-R4 Retail Replenishment pack of 4 WD1000Z-1. Z-Wave white wall dimmer switch. 1000 Watt max. 300 Series. North American product
  • GoControl WD500Z-1 Z-Wave white wall dimmer switch. 500 Watt max. 300 Series. North American product.
  • GoControl WD500Z-R6 Retail Replenishment pack of 6 WD500Z-1. Z-Wave white wall dimmer switch. 500 Watt max. 300 Series. North American product
  • GoControl WDKIT-AL WD 4 PC Trim Kit Almond, 1ea
  • GoControl WDKIT-AL-R4 Retail Replenishment pacK of 4 WD ALMOND trim kits
  • GoControl WI15VZ-1 Z-Wave 15 Valve Irrigation Controller. US

If you have any questions about these discontinued products, or if you are needing suitable replacements for any discontinued product, please email us at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid is thrilled to offer the brand-new Resideo Tuxedo Keypad! This sleek and modern keypad serves as a touchscreen controller for your Honeywell VISTA, while also providing Z-Wave Plus home automation capabilities. This will truly bring out the full potential of your VISTA Panel!


The new Resideo Tuxedo represents the third generation in the Honeywell Tuxedo Touch Series. The original Honeywell Tuxedo Touch, the Honeywell Tuxedo Touch WIFI, and the Honeywell VAM have all been discontinued to make room for the new Resideo Tuxedo. While we are a little sad to see these classic products be sent off to the "product graveyard", we are extremely excited about this brand-new keypad and what it brings to the party.

If you are familiar with the Honeywell 6290W Touchscreen Keypad that came out last September, then you will be pleased to learn that the new Resideo Tuxedo offers the exact same look and user interface (UI). In fact, the only difference between the two is the fact that the Tuxedo offers Z-Wave Plus functionality, while the 6290W is just a keypad for controlling the VISTA. With the Tuxedo, you get all of the same security functions from the 6290W (e.g. arming, disarming, bypassing zones), as well as awesome new home automation controls.

The great thing about a touchscreen keypad like the Resideo Tuxedo is that it can make your system much less intimidating and easier to control. This can be especially important for new users who are not used to working with a security system, especially one that uses a classic numeric keypad that requires specific knowledge to operate. The Tuxedo is easy to navigate, and the full-color menus can give a new user confidence in controlling their system. Most experienced users also appreciate touchscreen keypads just due to their overall ease of use.

You certainly have a great deal of automation devices that you can pair with the Resideo Tuxedo. Nearly any Z-Wave device can integrate with the keypad. You can add Z-Wave lights so that it looks like you're home while on vacation. A Z-Wave door lock can be helpful for letting your friend inside without getting up from the couch. And a Z-Wave thermostat can help you save a ton of money in energy costs, while still keeping your home comfortable. The unit supports up to 232 Z-Wave devices, so you're highly unlikely to run out of room. We recommend using exclusively Z-Wave Plus devices to build the strongest network possible.

WIFI connectivity returns to the new Resideo Tuxedo. The keypad uses its WIFI connectivity for communicating with Total Connect 2.0. You can access TC2 to control your programmed automation devices remotely from a mobile app or web browser. The WIFI connection is also how firmware updates are applied to the Tuxedo Keypad. You can alternatively use a wired ethernet connection instead of wireless WIFI, but come on, who's gonna do that? Just be aware that the Tuxedo is not an AlarmNet Communicator. You will still need a separate alarm communicator for your VISTA System and a monitoring plan to access Total Connect 2.0.

And there are many other features and specifications that we love about the new Tuxedo. This keypad and automation controller boasts a 7-inch screen with a 480 x 640 resolution. The thin-film-transitor (TFT) LCD screen is backlit, so you will have no trouble using it at night. Other features include voice and chime, a weather display, the ability to live-stream security cameras, Console Mode, a digital picture frame, and more!

You can buy the new Resideo Tuxedo Keypad from Alarm Grid right now. We are sure that you will love using this robust and powerful keypad in your home or office. It really has a nice modern look that can fit in nicely with any decor. This is truly a great way to improve upon a VISTA System. If you have any questions about the Tuxedo, or if you want to learn more about alarm monitoring, contact us via email at support@alarmgrid.com. We check our email during our business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid has learned that the 2GIG Go!Bridge IP Communicator has been discontinued by the manufacturer and is no longer available to be purchased. Existing units can still be used, including any units that have not yet been activated. We apologize for any inconvenience this may cause.

2gig go bridge interactive go bridge ip communicator lights

If you are not familiar with the 2GIG Go!Bridge, it is an IP communicator for the 2GIG GC2 and 2GIG GC2e Security Systems. Using this module will allow your GC2 or GC2e to communicate with Alarm.com across the internet. As such, the Go!Bridge can be used instead of, or in addition to, an LTE cellular communicator. However, you will still need to pay the full-price for an Alarm.com cellular monitoring plan if you are using the module by itself.

With the Go!Bridge being discontinued, there is now no available IP communicator for a GC2 or GC2e System. The best way to get one of these systems online is by using an LTE communicator. Alarm Grid offers both the 2GIG LTEA-A-GC2 AT&T LTE Communicator and the 2GIG LTEV-A-GC2 Verizon LTE Communicator for this purpose. You may also need a 2GIG UPCBL2 Updater Cable or a 2GIG UPDV Updater Tool to upgrade your system to the latest firmware. We also recommend checking our 2GIG GC2 Firmware Update Page for more information. For reference, the latest firmware is Version 1.19.3.

Remember that any Alarm Grid customer activating a 2GIG GC2 or 2GIG GC2e will need a Gold or Platinum Level Plan (Self or Full) or a Cellular-Only Plan. Although the Go!Bridge is an IP communicator, a customer will still need to pay the equivalent for cellular monitoring to use it. Since cellular monitoring is more reliable anyway, we have avoided recommending the 2GIG Go!Bridge for monitoring service in the past. Instead, we have steered customers towards the AT&T and Verizon LTE Communicators mentioned above. Keep in mind that if you have an existing Go!Bridge Communicator, it can still be used for monitoring as needed.

For those hoping to save money with an IP-only monitoring plan, we recommend looking at a different panel for that purpose. A great panel for IP-only monitoring is the Honeywell Lyric Alarm System. That panel has a built-in WIFI card specifically for this purpose. You may also check out this page to learn more about all of the different monitoring plans offered by Alarm Grid.

If you would like to learn more about our monitoring services, or if you have any questions about getting your system monitored, please email us at support@alarmgrid.com. Our experts check email from 9am to 8pm ET M-F. We look forward to helping you get monitored as quickly and as easily as possible!

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With 2019 now on its last days, we thought it would be a nice time to go back and look at what the security industry experienced this past year. As usual, we were there for it all, and we have so much to look back on. We hope that you enjoy this comprehensive year in review from Alarm Grid.


January 16 - Qolsys Releases the Qolsys IQ Hardwire 16-F

Qolsys made some big waves in January with their IQ Hardwire 16-F. This product is the first wired to wireless converter to support 2-wire smoke detectors. The module can also function as a wireless siren relay for a hardwired siren. The IQ Hardwire 16-F works with most 319.5 MHz wireless systems, including the Qolsys IQ Panel 2 Plus w/ Legacy Qolsys & Interlogix Daughtercard.

Qolsys iq hardwire 16 f encrypted wire to wireless converter comJanuary 24 - Gabe from Security Baron Reviews the Honeywell Lyric Controller

We were delighted in January when Gabe from Security Baron gave a comprehensive review of our Lyric AT&T LTE 3-1 Kit. This is a compete system kit that includes a brand-new Honeywell Lyric Controller, three (3) VERSA-2GIG Door/Window Contacts, a Honeywell SiXPIR Motion Sensor, a Honeywell LYRICLTE-A AT&T LTE Communicator and a Honeywell LT-Cable for providing power.


February 7 - Privacy When Disarmed for Total Connect 2.0

Total Connect 2.0 introduced a helpful new feature called "Privacy When Disarmed", which stops Total Connect IP Cameras from recording and capturing clips while a user's system is Disarmed. This feature is perfect for users who don't want to receive frequent notifications that occur from camera activity while they are on-site. Only Honeywell HD Cameras support this feature.


February 18 - Qolsys IQ Panel 2 Facial Recognition

Firmware Update 2.3.0 brought a major boost to the IQ Panel 2 and IQ Panel 2 Plus Systems, as users could now use the panel's built-in camera for disarm photos and facial recognition. The user can set up Alarm.com text and/or email notifications whenever an unrecognized face disarms the system. This feature is great for receiving alerts about possible suspicious system activity.


February 20 - MAC Prefix Update for Honeywell SiX Sensors

Honeywell SiX Series Sensors for the Honeywell Lyric Controller received an updated MAC prefix. This meant that they were only compatible with the system's latest firmware version. This is another reason why it's important to always keep your system running on the latest firmware. For more information on the latest Lyric Firmware, please check here. Please also review how to update the firmware.


March 20 - Lyric Firmware Update MR8

Resideo released Firmware Update MR8 for the Lyric System. The update brought a few changes to the system. The WIFI indicator in the panel's upper-left corner will now show a red X if IP connectivity goes down. SiX Series Sensors now have a shorter RF transmission supervision interval. And the SiX Programming Menu now shows every enrolled SiX Sensor for easy access.

Honeywell lyric controller encrypted wireless security system

March 21 - Verified Response Repealed in San Jose, CA

The city of San Jose, CA repealed its verified response policy. This makes it easier for a central station operator to send out authorities during an emergency event. This was a big win for Alarm Grid monitored customers who receive central station monitoring service from Criticom. We hope that more cities will follow the lead set by San Jose in repealing verified response laws moving forward.


March 27 - Honeywell LYNXTOUCH-MSD Updater Tool

Resideo released the Honeywell LYNXTOUCH-MSD Updater Tool, which is used for updating the firmware version of a Honeywell LYNX Touch Panel. At first, the updater tool was only compatible with the Honeywell L5210 and Honeywell L7000. However, it was later reworked to support the Honeywell L5200 as well. Honeywell L5200 panels updated using the tool will be seen by AlarmNet360 as L5210 panels moving forward. Updating to the latest firmware can be important for using an LTE radio.

Honeywell l5210 lynx touch wireless security system with 4 1 sla

March 28 - No Activity Alerts from TC2

Total Connect 2.0 made it easier to monitor your loved one with their new "No Activity Alerts". This feature allows users to receive text and/or email notifications whenever no system activity occurs within a set period of time. The feature can be very useful for monitoring a loved one who may have trouble getting around. If you receive a "No Activity Alert", then you know to check on them.


April 1 - Alarm Grid SiXTH Sensor

Our April Fool's Day joke was a big hit, as we announced our very own SiXTH Sensor for the Honeywell Lyric Security Panel. This sensor uses a Device Type of "Paranormal Detector" and a special Response Type of "Bruce Willis". It will alert the security system as soon as it detects any otherworldly paranormal activity. Begone other-dimensional spirits!


April 9 - Honeywell LTE-IV Available

This was a big day for Honeywell VISTA System users, as the Honeywell LTE-IV became the first-ever dual-path LTE & IP communicator available for these panels. The Honeywell LTE-IV provides connectivity with AlarmNet360 through both the Verizon LTE Network and through a wired ethernet connection. A Honeywell LTE-IA with service from the AT&T LTE Network & IP was later released.

Honeywell lte iv alarmnet verizon lte dual path communicator

April 10 - First Look at Resideo ProSeries 7" All-In-One Plus

Alarm Grid had a great time at ISC West 2019. The biggest news during the event was the unveiling of the upcoming Resideo ProSeries Panel. This yet-to-be-released system represents the next generation in security technology. Alarm Grid expects some big things out of this panel once it is made available. We hope that it will be released sometime in 2020.

Resideo proseries next generation wireless security system isc p

April 12 - Interview w/ Jeremy McLerran of Qolsys

Another big moment during our ISC West 2019 experience was interviewing Qolsys Director of Marketing Jeremy McLerran to pick his brain about the Qolsys IQ Panel 2 Plus System. The Qolsys IQ Panel 2 Plus is still our top security system as of the end of 2019. Being able to check out the Qolsys booth and the rest of ISC West was a great experience, and you can expect more in 2020.


April 25 - Alarm Grid Mini Window Stickers

Our mini window stickers quickly became a fan favorite! We have had larger window stickers available for quite some time. But we got many requests for smaller window stickers that are easier to place. And now we have mini window stickers. You can get adhesive-backed mini stickers in single, 5-packs, and 10-packs. Adhesive-front stickers also come in single, 5-packs, and 10-packs.


May 15 - Tennessee Ends False Alarm Fines for Monitoring Companies

Tennessee Governor William "Bill" Lee signed a law that stops local governments from fining alarm companies for any false alarms that occur. Additional, local Tennessee governments can no longer charge monitoring companies for alarm permits. Only end users can be charged for excessive false alarms and for alarm permits. This makes it easier for monitoring companies to provide service.


May 21 - Total Connect 2.0 Update 2.12.4

Resideo updated Total Connect 2.0 to version 2.12.4. This update made it possible to see the current status for smart home devices across multiple locations. Users who use Total Connect 2.0 across multiple residences and/or businesses really appreciated this update, which made it easier to quickly check the status for their programmed home automation accessories.


June 18 - Lyric Firmware Update MR9

Lyric Firmware Update MR9 is still the system's latest firmware version as of the end of 2019. This firmware version made it possible for the Lyric System to support the Honeywell LYRICLTE-V Verizon LTE Communicator, which was released later in 2019. End users can check out the release notes for MR9 if they want to learn more about the latest firmware for the Lyric Alarm Panel.


June 26 - End of 3G Activations

The security industry made great strides in 2019 in helping end users make the transition to LTE communicators. AlarmNet began stopping 3G communicator activations on Wednesday June 26, 2019. Alarm.com followed suit and stopped allowing 3G activations after Sunday June 30, 2019. Users looking to get started with cellular monitoring should make sure to get an LTE communicator.

Honeywell lyric lte a at and t lte cellular communicator for the

July 19 - Alarm Grid's 7th Birthday

Alarm Grid celebrated its 7th anniversary as a company on Saturday July 20, 2019. Our team enjoyed the occasion a day prior by partaking in some "team-building" exercises. We thank all of our customers for their continued support throughout the years, and are looking forward to continuing to offer exceptional alarm monitoring service in years to come.


July 30 - 2GIG GC3e Released

2GIG had a great year in 2019 by releasing their much-anticipated 2GIG GC3e System. This panel brought back all of the same great features of the original 2GIG GC3, along with the added support for encrypted sensors. In addition to the GC3e, 2GIG also released the new 2GIG GC2e a couple of weeks prior. The 2GIG eSeries Encrypted Sensors were released shortly after the 2GIG GC3e.

2gig gc3e wireless encrypted alarm panelAugust 28 - Lutron Caseta Smart Bridge PRO 2

The Lutron Caseta Smart Bridge PRO 2 was a great addition to the Alarm Grid smart home lineup. This central hub allows users to integrate their Lutron Lighting Devices with the Alarm.com platform for greater flexibility in designing a truly interconnected home. In addition to Alarm.com, the Lutron Caseta Smart Bridge PRO 2 can also be used with HomeKit, Alexa, Google Home, Nest, and more.

Lutron caseta pj2 3brl wh l01r 3 button wireless pico remote wit

September 3 - Hurricane Dorian Scare

Alarm Grid was forced to close its main headquarters for a day due to Hurricane Dorian being in close proximity. Thankfully, the storm missed our headquarters, and our remote offices picked up the slack while our main office employees weathered the storm. Our thoughts go out to everyone in the Bahamas who was adversely affected by this powerful and deadly storm.


September 5 - Qolsys IQ Panel 2 Plus Firmware 2.4.0

Firmware Version 2.4.0 for the Qolsys IQ Panel 2 Plus was very exciting, as it brought some great new features to the system. These new features included improvements to the panel's general user interface (UI), global arming for system partitions, Alarm.com Smart Scene control, enhancements for IQ Remote Keypads, home automation updates, and so much more.

Qolsys iq panel 2 verizon 7 security panel w slash z wave ready

September 18 - Alarm.com Wellness Sensors

Alarm.com began offering its own lineup of wellness sensors designed for use by elderly and mobility challenged users. This lineup included a bed sensor, a chair sensor, an emergency call button, and even a wellness camera. Alarm.com soon followed this up with their very own wellness platform that is available for users of the Alarm.com security and automation platform.


September 20 - Interlogix to Shut Down Alarm Business Following 2019

Interlogix shocked the security industry by announcing that they would cease their operations in North America at the end of 2019. The company had just released its new Interlogix Simon XTi-5i System and its own lineup of Interlogix Encrypted Sensors. Alarm Grid and Alarm.com plan to continue supporting any existing Interlogix Systems for monitoring service.


September 20 - Qolsys to Begin Manufacturing IQ Panel 2 Plus in America

We were really excited to learn that Qolsys would begin manufacturing their Qolsys IQ Panel 2 Plus System in the United States. This was made possible thanks to the new partnership between Qolsys and Foxconn Industrial Internet (FII). The IQ Panel 2 Plus will be assembled at the FII facility in the Wisconn Valley Science and Technology Park in Mt. Pleasant, WI.

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

September 25 - Honeywell Home 6290W Touchscreen Keypad

Honeywell VISTA users received a fresh new keypad option with the release of the Honeywell Home 6290W Touchscreen Keypad. The device features a beautiful 7-inch touchscreen display that makes it easier for new users to operate a VISTA System. The full-color menus, clean design, and responsive touchscreen controls, make the keypad an absolute joy to use. WIFI capability allows it to take advantage of OTA Firmware updates.

Honeywell home 6290w temppic vista 7 color touchscreen keypad

September 27 - Qolsys IQ Hub & IQ Router Announced

Some of our biggest news for the year came at the 2019 Qolsys Summit when Qolsys announced both the IQ Hub and the IQ Router. The upcoming IQ Hub Alarm System should make top-quality home security accessible to more users than ever before. We also love the attached high-end speaker that turns the panel into a full-blown music player with the Alarm.com Sonos Integration.


October 1 - Honeywell Home VISTA-21iPLTE Released

The Honeywell Home VISTA-21iPLTE is the successor to the Honeywell VISTA 21iP. This new wired panel supports special plug-in LTE communicators, such as the Honeywell LTE-21V, that can be used without disabling the panel's built-in IP communicator. This way, you can unlock dual-path connectivity for your Honeywell VISTA-21iPLTE System with just a simple plug-in module.

Honeywell vista 21ip internet alarm control panel open

October 4 - DSC PG9936 PowerG Smoke & Heat Detector

DSC released the new DSC PG9936 PowerG Smoke & Heat Detector, which is the replacement to the older DSC PG9916. The DSC PG9936 will work with any system that supports PowerG Sensors, including any version of the Qolsys IQ Panel 2 Plus, and any DSC PowerSeries NEO w/ added wireless transceiver. The sensor supports one-go-all-go connectivity for PowerG Smokes.


October 15 - In-Wall Z-Wave Dimming Switches from GE

Alarm Grid began offering two (2) new in-wall Z-Wave dimming switches from GE. The unique aspect of these new in-wall dimmers is that neither one requires a neutral wire. The new GE Z-Wave Dimmers include the GE 14299 Z-Wave Plus Dimmer and the GE 45717 Z-Wave Classic Dimmer Switch. These switches make it easier for older homes to get started with smart lighting.


October 25 - Alarm.com ADC-V723 Outdoor Camera

Alarm.com unveiled their new flagship outdoor camera with the ADC-V723. The ADC-V723 supports 1080p recording capabilities with High Dynamic Range (HDR) for clearer and more detailed video captures. Its 117° field of view allows the device to cover a larger area than other similar cameras. Alarm.com also later released their new flagship indoor camera, the ADC-V523.


October 29 - Alarm.com Smart Z-Wave Plus Water Valve

Another big release from Alarm.com was the Alarm.com ADC-SWV100 Smart Water Valve. This Z-Wave Plus Water Valve is compatible with nearly any alarm panel that supports Z-Wave devices. The smart water valve is specifically designed for use with the Alarm.com Water Management Add-On Package that makes it super easy for Alarm.com users to monitor their water usage.


October 31 - New Alarm Grid Headquarter Sign

Alarm Grid celebrated the Halloween holiday by getting a new sign for its main headquarters. The workers putting up the sign did a great job, and we're thrilled with the end result. We're certainly proud of our office, and we are happy that we can help it stand out a little bit better. And of course, we want to thank our customers who helped make this possible.


November 1 - Alarm Grid Halloween Celebration

We also had quite the Halloween bash inside our office as well. We had some tasty treats, and we put up some fun decorations to get into the Halloween spirit. Some of our team members decided to dress up. Jarrett won our annual costume contest with his T-Rex costume. Congratulations Jarrett. We are hoping for an equally fun Halloween celebration next year in 2020.


November 13 - Qolsys IQ Panel 2 Plus Firmware 2.4.2

Firmware Version 2.4.2 for the IQ Panel 2 Plus represents the latest firmware version as of the end of 2019. The update fixed various issues that affected the IQ Remote and certain PowerG Sensors when used with the Qolsys IQ Panel 2 Plus. We recommend upgrading to the newest available firmware as soon as possible for optimal system performance.

Qolsys iq panel 2 plus verizon lte with powerg and legacy honeyw

November 28 - Alarm Grid Thanksgiving

Alarm Grid team members had a nice Thanksgiving break in late November, as we all got to spend the holiday with loved ones and friends. Like always, we're grateful to our customers who help make all of this possible. We even made a special Happy Thanksgiving holiday video for everyone to watch. Please check it out when you have a chance!


December 20 - Reduced Pricing On IQ Panel 2 Plus PowerG Kits

Alarm Grid was able to reduce the prices on all of its Qolsys IQ Panel 2 Plus PowerG Kits just in time for the holidays. This was thanks to a reduction in cost for the DSC PG9303 Door/Window Contacts, which are included in every kit. Our Qolsys IQ Panel 2 Plus PowerG Kits provide everything you need to get started with alarm monitoring. We have 12 kits to choose from!

Qolsys iq panel 2 plus 319 dot 5 mhz verizon lte 10 1 powerg kit

December 23 - Top 100 Most & Least Burgled US Cities

We capped off the year by presenting lists of the Top 100 Most and Least Burgled Cities in the United States. Homes without alarm systems are 300% more likely to be burglarized than homes with security systems. Additionally, 4 out of 5 convicted burglars admit to checking if a home has an alarm system before committing a burglary. You can view our full burglary infographic here.

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We hope that you enjoyed keeping up with the Alarm Grid Home Security Blog in 2019, and we look forward to continuing in 2020. If you ever need to reach us for help or assistance, you can email support@alarmgrid.com or call (888) 818-7728. Remember that our support hours run from 9am to 8pm ET M-F. Check our blog for holiday hours. We look forward to hearing from you!

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Hi DIYers! We have great news for anyone clinging on to an old Honeywell LYNX Touch L5200 System. The panel now supports the use of a new Honeywell LYNXTOUCH-MSD Updater Tool and can be upgrade to the latest firmware. This means the L5200 can now use one of the LYNX Touch LTE Communicators!

Honeywell l5200 lynx touch wireless home security system and alarm control panel

This news was brought to our attention thanks to Resideo Technical Notification #43, which you can view here. According to this document, the L5200 can now receive a firmware upgrade from a newly released LYNXTOUCH-MSD Firmware Updater Tool. These newly released updater tools will have the following sticker on the box:


It is our understanding that any existing LYNXTOUCH-MSD Firmware Updater Tools WILL NOT work with the L5200. However, we are still awaiting word from Resideo regarding confirmation. We also believe that it will no longer be possible to have firmware updates pushed down to the L5200 over-the-air (OTA). Instead, all future updates for the L5200 must now occur using the updater tool. Please note that by upgrading the L5200 System to run the latest firmware, AlarmNet360 will view the system as an L5210 running the latest firmware. As far as AlarmNet is concerned, the L5200 and L5210 are the same system once the panel is on the latest firmware.

Update: Resideo confirmed that only LYNXTOUCH-MSD Firmware Updater Tools manufactured after October 2019 will work with the L5200.

The new updater tool will also continue to support the L5210 and L7000 Systems like normal. For more information on using the Honeywell LYNXTOUCH-MSD Firmware Updater Tool, please review this helpful FAQ. We offer step-by-step instructions and a video that will help you use the device to upgrade any Honeywell LYNX Touch System.

By upgrading to the latest firmware, you can use the LTE cellular communicators with the L5200 System. These include the Honeywell LTE-L57A (AT&T LTE) and the Honeywell LTE-L57V (Verizon LTE). Upgrading to LTE is crucial for extending the life of your security system. Please note that Firmware Revision 9.00.209 or higher is needed to use the LTE-L57A, and Firmware Revision 9.00.201 or higher is needed to use the LTE-L57V.

Remember that older cellular networks like AT&T 3G and 4G and Verizon CDMA are set to be shut down in the coming years. Meanwhile, support for LTE Networks will be maintained well into the very distant future! Remember that Alarm Grid customers will need a Gold Plan or higher to use cellular communication with any system.

Additionally, you might also need to update the firmware for your L5200 to use a newer Honeywell L5100-WIFI Module. Any L5100-WIFI module with any updated MAC prefix can only be used with a LYNX Touch System running Firmware Revision 8.00.183 or higher. If your L5200 is running an old firmware version, you can upgrade to the latest version using the newly enhanced LYNXTOUCH-MSD Updater Tool. This will allow you to use any L5100-WIFI Module with the system. More information on the L5100 MAC prefix update can be found in this blog post.

This is certainly great news for any L5200 owner, as the system has essentially been "resurrected", and can now be set up to use fast and reliable dual-path connectivity (LTE & WIFI) just like any top-of-the-line security system! If you have any questions about the Honeywell LYNXTOUCH-MSD Firmware Updater Tool or any of the products on our site, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

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Resideo has announced that the Lyric Gateway System has been discontinued, effective immediately. You can no longer purchase the Gateway from the Alarm Grid website. Fortunately, the vastly superior Lyric Controller is still available for purchase if you decide to go with a Resideo System.

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The Lyric Gateway was a unique system. It offered no option for end user programming. Instead, all programming had to be done remotely by an alarm monitoring company. This did not fit the DIY model of Alarm Grid. As a DIY monitoring company, we try to empower our customers by encouraging them to complete their own programming and learn how their systems work. Because of this, the Lyric Gateway was never a good product for us. We carried it to offer as many options for our customers as possible.

There are a few Alarm Grid customers with active Lyric Gateway Security Systems. We want them to rest assured that we will continue to support their panels for as long as we can. The Gateway System even has an AT&T LTE Communicator available, the Honeywell LYRICLTE-A. Installing and activating this communicator will ensure that a Gateway System can remain monitored for many years to come. Please note that the upcoming Verizon LTE Communicator for the Lyric will not work with the Gateway.

If you are looking for a new Resideo Security System, the Lyric Controller is still the recommended option. This panel is actively being supported with new add-on releases and new firmware updates. This is evidenced by the upcoming Verizon LTE Communicator and the MR9 Firmware Update to support this new module. Even with the new Resideo ProSeries System eventually coming to the market, we expect Resideo to maintain active support for the Lyric and their existing LYNX Touch Systems for a long time. For more information on the MR9 Firmware update, please click here.

If you have any questions about the discontinuation of the Lyric Gateway, please reach out to us at support@alarmgrid.com. We look forward to hearing from you.

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Hi DIYers! We are excited to announce that the Qolsys IQ Panel 2 Plus with support for legacy 319.5 MHz sensors and PowerG sensors is now available for just $399.99. This is significantly reduced from the previous price-tag of more than $500. Now is a great time to buy an IQ Panel 2 Plus!

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

The IQ Panel 2 Plus is one of the most advanced wireless all-in-one security systems on the market today. The system supports up to 128 wireless zones, and it serves as a fully functional Z-Wave Plus controller. It also offers advanced features like Bluetooth disarming, live streaming with Alarm.com Cameras, facial recognition, partitioning and more. This version of the IQ Panel 2 Plus supports both PowerG sensors and legacy 319.5 MHz sensors from Qolsys and Interlogix/GE. It is available in both Verizon LTE and AT&T LTE options. Both 319.5 MHz versions have been reduced in price to $399.99 effective as of now.

Please note that this price reduction only affects the 319.5 MHz versions of the IQ Panel 2 Plus. The 345 MHz versions (legacy Honeywell and legacy 2GIG) and the 433 MHz versions (legacy DSC) have retained their original pricing. These versions are also available in AT&T LTE and Verizon LTE variants. You can find those panels with the following links:

We would also like to announce that the original IQ Panel 2 has been discontinued. It is no longer available for purchase, effective immediately. As a result, all of the Alarm Grid System Kits that included the original IQ Panel 2 have been updated to offer the IQ Panel 2 Plus 319.5 MHz System instead. At this time, we are only offering kits with the 319.5 MHz version of the IQ Panel 2 Plus. If you want the 345 MHz or 433 MHz version of the IQ Panel 2 Plus, you will need to purchase the system individually.

Each IQ Panel 2 Plus System Kit includes a brand-new IQ Panel 2 Plus 319.5 MHz System, Versa-GE Door and Window Contacts (3 or 10 depending on the kit), a single Qolsys IQ Motion-S Sensor, a power cable, a plug-in transformer, and a built-in LTE communicator (AT&T or Verizon). You can find these kits in the links below:

If you have any questions about the IQ Panel 2 Plus, please reach out to us. The best way to reach us is to email support@alarmgrid.com, and we will respond back as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

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Alarm Grid wants all of its customers to be aware that AT&T is now taking steps to formally discontinue their 3G and 4G networks. This is very important for anyone looking to activate an AT&T 3G or 4G communicator, as well as those who currently use either network with their alarm system.

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Starting Wednesday June 26th, 2019, it will no longer be possible to activate a new AT&T 3G or 4G Communicator with AlarmNet. If you want to activate an AT&T 3G or 4G Communicator on a Honeywell System for use with Total Connect 2.0, you must do so before this date. Additionally, if you deactivate an AT&T 3G or 4G Communicator for a Honeywell System on or after this date, then you will not be able to reactivate it. Trying to reactivate a deactivated communicator is considered the same as an activation.

Please note that this only applies to AT&T 3G and 4G Communicators on Honeywell Systems that are used with Total Connect 2.0. Alarm.com has not announced any deadline for activating an AT&T 3G or 4G Communicator. Alarm Grid will post any new information as it becomes available. For now, the deadline only affects communicators being used with AlarmNet.

A sole exception applies to any AT&T 3G or 4G Communicator that was manufactured within the past 180 days. These communicators come with SIM cards that are pre-activated by AT&T, and they can continue to be activated for the next 180 days, even after the June 26th, 2019 date has passed. You will not be able to activate the communicator after the 180 day period has elapsed. You will also not be able to deactivate the communicator and then have it reactivated. You can check the manufacture date both on the box and on the radio label sticker on the communicator.

Additionally, the AT&T 3G/4G Network is set to be shutdown in February 2022. After that, all AT&T 3G and 4G Communicators will stop working entirely. This applies to any AT&T 3G or AT&T 4G Communicator, including those used with Total Connect 2.0 or Alarm.com. End users will need to upgrade to a new communicator or alarm system to maintain cellular communication. This does not apply to AT&T 4G LTE Communicators.

In order to maintain an active cellular communication path, it is crucial that you upgrade to an LTE communicator. LTE stands for "Long-Term Evolution", and AT&T is expected to support their LTE network for many years to come. Most alarm systems that we support currently have an LTE communicator available, while others should be releasing one in the coming months. We recommend checking through our selection of cellular communicators to see if an LTE communicator is available for your system.

Honeywell lyric lte a at and t lte cellular communicator for the

If you are affected by the AT&T 3G/4G Sunset, now is the time to take action. You still have an opportunity to keep your system monitored or upgrade to a new system if necessary. The best thing you can do is contact Alarm Grid immediately. We can verify which communicator your system is using if you aren't sure. If you do need an upgrade, we can make a recommendation of which communicator to go with.

Some systems may have an LTE communicator readily available, while others may have one set to be released in the coming weeks. Unfortunately, some users may need to upgrade to a new system entirely. The experts at Alarm Grid know exactly what you need to stay monitored, and we can present you with all the possible options. Remember, by upgrading to a newer LTE communicator, you are guaranteeing that you equipment can stay monitored for many years to come. We fully expect that LTE networks will remain active and in-service even as 5G technology begins to emerge.

Alarm Grid is on your side. We want you to stay monitored and protected. That is our absolute top priority as a company. If you are affected by the AT&T 3G/4G Sunset, we urge you to reach out to us. Likewise, we also urge you to reach out to us if you are not sure. We can check your equipment and confirm whether or not an upgrade is needed.

The best way to reach us is to send an email to support@alarmgrid.com. Our team will reply to it as soon as possible so that you receive the support you need. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you determine the best solution for your home or business.

Note: For information on the Verizon CDMA Sunset that went into effect last year, please click here.

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