Home Security Blog

Ever worked for a startup? Want to?

While Alarm Grid is a new alarm company, this is not a traditional alarm tech job for the traditional alarm technician. We are looking for someone who is interested in building a career and who strongly believes in Alarm Grid's Do-It-Yourself business model.

While a traditional alarm tech job requires hours of intensive labor, Alarm Grid's techs work from the comfort of an office. Our goal is to build the most customer-centric company that has ever existed in the home security space, and we want someone who desires to be a part of that.

If you think that you would be a great fit for Alarm Grid, please send us your resume. We are giving preference to applicants from Florida. We are also looking for individuals with a good amount of experience in the industry. Knowledge of Compass software, AlarmNet Direct website and Honeywell wired and wireless security system programming is strongly desired.

Duties and Responsibilities:

As a Remote Alarm Technician, you would:

Answer calls and emails from customers who have questions about their current system. Help customers install and service their equipment and activate monitoring accounts over the phone and through email support. Provide advice to customers who are thinking of purchasing a system.

Education and Experience

Skills

Compensation will be commensurate with experience.

We're proud to say that as of today, we are making available the 10-sensor kit. It will come, complete with everything that is in the L5100PK, but it will include 7 additional wireless door/window sensors, and all of the sensors will be 5811s instead of 5816s. These kits are being release din four different configurations to ensure that they meet your needs.

Honeywell LYNXZ-KT57 base kit

This is a standard kit without a communicator. If you already have a communicator, want to use the old-school phone line you still have installed in your home, or if you just want to use your system as a local alarm with no central station backup, this kit is perfect for you!

Honeywell LYNXZ-KT57-WIFI

For homes with reliable WIFI/IP, this kit is amazing. While WIFI isn't as secure as cellular communication, for most alarm system users, the security it provides is completely adequate. And with our 24 hour supervision, we will know whether your WIFI is down for significant periods of time. This is the perfect kit for those looking to get affordable alarm monitoring in a big home.

Honeywell LYNXZ-KT57-4G

The 4G communication pathway is often regarded as the most secure pathway available. This kit provides its owners with the ability to take advantage of AT&T's amazingly reliable cellular network. These networks are difficult to disrupt, and will ensure that even the most cunning James Bond-like criminals will be kept at bay.

Honeywell LYNXZ-KT57-WIFI-4G

For Fort Knox level security, this kit ensures that your home is a fortress of safety. The dual path communication makes this a wireless security system that is virtually impossible to take down. In situations where cell networks are flooded (very rare events like Hurricanes), the system will automatically fail over to the WIFI connection. In situations where your WIFI is down, it will fail over to the cellular network. Relying on the redundant communication should give an user piece of mind that their system will be communicating 99.9% of the time.

Alarm Grid has begun selling the Honeywell 5800C2W, a new wired system to wireless system conversion kit. “This marks a real sea change in the alarm industry,” said Joshua Unseth, spokesperson for the company, “it shows a shift in focus from the old wired panels to an industry dominated by wireless technologies.” Years ago, the industry was reticent to accept new RF wireless sensors, since they were regarded as notoriously unreliable. Nowadays, however, wireless installations dominate the market. “It is hard to convince hardwired installers that the new wireless systems are just as good,” Unseth said. “The technology was as of yet unproven just 5 or 10 years ago. But now, these systems have now shown that they can do just as good a job at protecting the lives and the property of everyone who installs them in their home. Anyone who isn't convinced yet is going to be left in the dust by these emerging technologies.”

Honeywell's most popular security system is the LYNX 5100, a touchscreen system that is capable of home automation and home security. While marked down at an affordable price, compared with what a security system used to cost, perhaps the biggest story when it comes to the Honeywell LYNX is the ease of installation. While customers have traditionally relied on professional, licensed installers to put wire panels into a home, these new systems allow access to state-of-the-art home security equipment that runs using simple A/C power, which means that individual homeowners can install a unit on their own, without the help of a professional. That said, until the introduction of the 5800C2W, customers have not had a reliable way to use their already installed wired contacts, which would prompt users who would have been good candidates for a wireless security system to purchase and install one of the wired systems since changing out sensors can be extremely expensive.

“We want to make sure that wireless security is available to anyone that wants it.” Unseth believes very strongly in the implications of wireless technologies to Alarm Grid's future. “Wireless systems are cheaper, at least as reliable, and much more simple to install and use than any wired system on the market.” If that is in fact the case, then there is little doubt that Alarm Grid's future looks very bright.

If you have a home that was pre-wired, you want to use those wires, but you love the features of the Honeywell Lynx, you are in luck!

As of yesterday morning, Honeywell has released its newest product, the 5800C2W. This beautiful, green circuit board is an incredible piece of equipment that should get anyone getting ready to put in a home security system incredibly excited. This 9-zone unit will allow the user to take advantage of all the wired sensors in their home, and convert them into a wireless zone.

Previous to this device, users could accomplish a similar result using the RE208, but since that product was not made by Honeywell, most users simply opted to do an installation of a wired panel, such as the Honeywell VISTA 20P, and install a wireless receiver either at the panel or get one of Honeywell's RF keypads (6162RF, 6152RF) which have the receiver installed internally and do not need to be put onto the panel.

If you've ever done it, a full panel swap-out is a crazy experience, especially if it's your first time trying one. You can do it without too much trouble, but the time involved in the conversion can be a significant investment. With this product, instead of a full system swap-out, all you'll need to do is install a Lynxtouch L5100, then at the old panel, take out each wire, zone by zone, pair it to the zones on this panel, and then use the one-button configuration to have the unit found by the L5100.

If you have more than 9 zones, that's no problem either. Honeywell confirmed with us that you can run more than one of these units at a time. So, if you have around 18 zones on your old Brinks or ADT system and you want to use this item, all you will need to do is buy 2. For those around 27 zones, 3 5800C2Ws will suffice.

In all, this is a huge development for Honeywell, and we're excited to be selling the product. It further emphasizes their commitment to moving in the direction of wireless security technology. And for all you DIYers out there, that should sound like music to your ears!

Keep moving. Nothing much to see here... except a lower price Honeywell's super popular GSM communicators. These Honeywell cellular communicators are used on a majority of Honeywell's wired security systems, including the 10P, the 15P, the 20P and more.

We are lowering the price from $229.99 on the GSMV4G to $213.99 (-7.4%), and the GSMX4G from $224.99 to $200.99 (-11.9%). The GSMX4G-TC2 was $237.99 and will now be $213.99 (-11.1%), and the GSMV4G-TC2 will now be priced at $226.99, down from $252.99 (-11.4%).

Ultimately, these are small changes. But we want to make sure that we are giving you the best deal that we can possibly offer on all of our products. A home security system is a wonderful luxury that gives all of its owners the peace of mind that can only come from knowing that your property and family are safe and secure. The cellular pathway is the most secure available in consumer grade security systems. So we're glad to be able to offer these communicators at such a great price.

If you're in the market for a home security system and all of this is just a little bit over your head, just pick up the phone and give us a call. We will gladly explain the difference between a GSMV4G and an iGSMV4G or any of the other communicators you're interested in learning about.

Wonder what one of our security yard signs look like after an incredibly harsh winter?

This year has been one of the worst in history. But we're proud to say that our signs have faired very well. We were excited to see the following tweet from one of Alarm Grid's many clients:

@alarmgrid signs hold up well in new england winters! pic.twitter.com/7dUvEKlPvJ
— Dave (@flarms) February 9, 2014

After hearing a story on NPR about a mysterious thief in Key West (which isn't so far from us), I thought it would be appropriate to do a little story for our blog. Like many communities around the United States, Key West's residence who live around the island's graveyard have been getting robbed by a mysterious Apple-product loving thief. The problem has become big enough that the police are even offering a $5,000 reward in exchange for "information that leads to the arrest of the individual or individuals responsible for the recent burglaries in the neighborhood surrounding the Key West Cemetery."

When I heard the story, I felt a little bit like the world's most famous man in tights, Superman, "this sounds like a job for Alarm Grid." If you are a resident in Key West that wants to make sure you are protected against this sort of intrusion, why not think about getting a security system? They are affordable, and with our no-contract monitoring, if you no longer want to be monitored after the thief is caught, you don't have to be.

For something basic, you'll want to make sure your doors and windows are protected. The Honeywell 5816 or 5811 sensors (depending on how much you care about the size) are perfect for that and you'll want the main security panel. If you want to save a little bit of money, you can buy some of these things in kits, like the L5100PK. If you want to step up the security a bit, you might want to consider getting some glassbreak detectors, some motion detectors, and a wireless Honeywell camera or two never hurt anybody.

If you're a Key West resident in need of monitoring and assistance trying to figure out what you might need, give us a call. We'd love to help you protect your property!

We're giving the site a facelift! We've partnered with POW Photography in Chicago, IL to make sure that our site is filled with high-resolution product photos. The first pictures we've had them take are our most popular items. So this won't all happen over night, but over the next few months, as you come back to research your new alarm system, don't be surprised when you see a new, beautiful photo suddenly take the place of an old, blurry part.

If you want to see a gallery of the new photos, I'll be including them below as we add them to the site:

AlarmNet has given its Total Connect 2.0 app a much needed update. While the iPhone and Android apps remain largely untouched, the new enhancements give access to the robust functionality of the Total Connect website to both iPad and iPad mini device users. The experience is now more uniformed across the platforms, giving iPad users the ability to do many of the things they were never able to do from the old app: configure the system, make adjustments to Honeywell's cameras, create custom scenes, setupz-wave device behaviors and more.

In addition to these improvements in functionality, Honeywell has given all the apps, including Total Connect for the iPhone, some cosmetic upgrades as well. This enhanced user experience allows the app to take advantage of the phone's landscape rotation capabilities, and Total Connect cameras will be given signal strength indicators so that you can understand the fidelity of their connection to the modem - information that is critical for anyone who wants to make sure that their security system is performing optimally.

The update hasn't been released in iTunes quite yet, but will be getting released within the next few days. If you are one of Alarm Grid's many Total Connect users, be sure to download the app so that you can take advantage of all of its new features.

For those of you who are not using Total Connect, but are wondering what it's all about and whether it's right for you, feel free to use our demo account. The interactive services that Total Connect make available, will allow an user to receive text and email alerts, as well as take control of the security system as a whole. Any of Alarm Grid's monitoring packages that include "interactive services," come with Total Connect.

Just a little while back, we wrote about how Honeywell had introduced the new Honeywell 6162 and 6152 keypads. These new wired keypads have some awesome new features that make programming a little less confusing, and a little more "GUI" (graphical user interface) based. Honeywell is calling the new programming interface VIP and it is only available to users with VIP compatible keypads if their alarm system has the newest 9.18 PROM chips on their Vista 20P and VISTA 15P circuit boards. Honeywell is shipping the new V20P/V15P panels that have the 9.18 chips already installed for those that are purchasing new systems. However, if you are interested in upgrading an existing system to support the VIP programming, you don't need to purchase an entire new system. We offer a standalone VISTA-20P PROM chip and a standalone VISTA-15P PROM chip that you can use to to upgrade the panel without needing to reprogram any settings. Until this week, we were distributing the older 9.12 prom chips that supported Total Connect 2.0 as Honeywell had not released the standalone 9.18 chips. We are happy to announce that as of this week, we do have the new 9.18 PROMs.

While having an updated, state-of-the-art panel is what everyone wants, getting the 9.18 PROM chip is not necessary for everyone. First, check the revision of your system. Then, here are a few things to consider before you jump in and get the new chip set:

What is different about the new revision?

The only difference so far as we have been told between the 9.12 PROM and the 9.18 PROM is the ability to use VIP programming. So before you jump into a new revision, decide whether the VIP programming is something you want. If you have an old 6160 keypad, the answer is simple. You can't do VIP programming. On the other hand, if you have a 6162 keypad, the VIP programming is something you can definitely make use of if you have the right PROM.

Do I need the 9.18 PROM to use Total Connect 2.0?

Nope! The new 9.18 PROMs do support Total Connect 2.0 service, but any system with at least a 9.12 PROM will support Total Connect 2.0 as well. The 9.18 chips won't give you any added Total Connect features as of yet. We'll let you know if that changes.

Will the old communicators work with the new revision?

Honeywell hasn't made any changes to their communicators. So the 15P and 20P communicators that worked for 9.12 panels will continue to work for 9.18 revision panels: GSMV4G, GSMX4G, 7847i, and iGSMV4G