Qolsys Posts

Starting on April 23, 2024 an improvement is being implemented to the arming process for the Qolsys IQ Panel 4 and IQ Pro. This change increases customer awareness of when their sensors are being bypassed during remote arming. Previously, it was often unclear when zones were being bypassed.

The behavior changes slightly, depending on which panel version the user has. For IQ Panel 4 systems below firmware 4.5.0, and for IQ Pro systems below firmware 4.3.0n, the "Force Bypass" checkbox will be hidden both on the customer app and website to signal when the Auto Bypass feature will be applied to any open sensors and trouble conditions.

For IQ4 Panels on firmware 4.5.0 or higher, and IQ Pro panels on firmware 4.3.0n or higher, when the Auto Bypass feature is enabled, the Force Bypass checkbox will be hidden on the user app and website. This is to communicate to the user that Auto Bypass is enabled in the panel. Anything that would prevent arming is already going to be bypassed.

If Auto Bypass is disabled at the panel on these versions, the Force Bypass checkbox, which has now been renamed to "Bypass all open sensors/trouble conditions" will appear and will be checked by default. If the user deselects the checkbox and there are sensor open or trouble conditions that would prevent arming, the system will fail to arm.

Be sure your Alarm.com app is on version 5.3.1 or higher. This will allow you to take full advantage of this enhancement to the Alarm.com remote arming feature. To check whether or not your system has the auto-bypass feature enabled, you can tap the gray bar at the top of the main screen, then Settings > Advanced Settings > Enter Installer or Dealer Code (1111 or 2222 by default) > Installation > Security and Arming. You can search from the top of the screen, just type in "Auto" and you should be taken directly to this setting. The "Auto Bypass" feature is enabled, by default.

ISC West is the premiere trade show in our industry. It happens in Las Vegas each spring and all the manufacturers of security products show up. Of course, we're interested in Qolsys, Alarm.com, Resideo, AlarmNet, and 2GIG, but there are many more! They'll display all their best new gadgets.

This year Alarm.com showed up to ISC West loaded for bear! They rolled out several new offerings in the form of both products and services. Many, but not all of these devices were targeting commercial applications. We'll list the big new items below:

Alarm.com

Outdoor Floodlight Camera and VizBlinder:

The Outdoor Floodlight Camera is a new product. As the name implies, it mounts outside in darker areas where an intruder may attempt to enter or gain entry to an area where they shouldn't be.

The new Outdoor Floodlight Camera features 4MP video and Two-Way voice options. It has 3,000 Lumen floodlights, allowing you to customize your lighting options. It's suitable for homes and small- to medium-sized businesses. Additionally, because it uses video analytics, the floodlight can automatically respond to threats when unwanted visitors or vehicles are detected. It can activate red and blue warning lights and also play warning sounds from a powerful siren.

VizBlinder will incorporate new hardware as part of the new feature. It allows the central station operator to fill a room with a vision obscuring white haze. This is done after the operator has accessed the available Alarm.com cameras and determined that an intruder is present. If cameras that support Two-Way audio are in use the operator will be able to engage with the intruder prior to activating VizBlinder. If I were an intruder, and the room suddenly began filling with an unknown white fog, I would skedaddle!

Remote Video Monitoring Console:

The Remote Video Monitoring Console (RVM) is a system that allows central station operators to offer "round-the-clock concierge video monitoring and proactive defense services to customers with Alarm.com Video Analytics cameras." Operators will receive immediate alerts when a vehicle or person enters an area that is restricted. Through the RVM, the operator can review the situation and, if necessary, intervene through the RVM using hardware located on the protected site. This includes using the two-way voice feature of some cameras to talk to the unexpected visitor.

Because both the cameras and the RVM Console are provided by Alarm.com, this is truly a seamless end-to-end integration. The fact that Alarm.com makes the cameras, video analytics, and the central station hardware, there is no special interface equipment required. The Remote Video Monitoring Console is what allows the central station operator to deploy VizBlinder, which we outlined in the previous section.

Sunflower Labs Autonomous Security Drone:

Alarm.com has partnered with Sunflower Labs to offer an autonomous outdoor security drone. Sensor activity on the alarm system and Video Analytics trigger the drone to deploy and investigate suspicious events. It can cover 10 acres in 90 seconds, making it perfect for larger commercial and residential properties. The drone provides "eyes in the sky" for property owners and central station operators alike, and puts intruders on notice that they're being watched. Presumably, central station operators can also deploy the drone based on information they glean through the RVM Console.

Shooter Detection Systems

Adding to their commercial offerings, Alarm.com introduces the Shooter Detection Systems (SDS) Indoor Gunshot Sensor. In the event of an active shooter situation, this system allows for a faster and more accurate response while also providing valuable information to both police and medical first responders.

The SDS sensor uses dual-authentication technology identifying both the acoustic and the infrared signature of a gunshot. It has an accuracy rating of less than 1 false alert per 5 million hours of use. Gunshot detection signals are automatically forwarded to Alarm.com and the appropriate central station is alerted within seconds. With the information provided by the system, the operator can inform the authorities exactly where the incident was reported.

Resideo

First Alert® VX5 Indoor Camera

Adding to their recently released First Alert® VX1 video doorbell and First Alert® VX3 outdoor camera Resideo introduces the new First Alert® VX5 Indoor Camera at ISC West. Like most of these products, the VX5 is not yet available, so information about it is scarce, but we know it will offer these features:

Advanced Event Detection
• Privacy Mode
• Integration with ProSeries Security Panel
• Compact, Versatile Design
• 2MP resolution and day and night vision with WDR
• Two-way audio
• Easy to Use App – TC 2.0 - for full control of the connected home or office

2GIG

E+ Extended Range Sensors

2GIG brings their new E+ Extended Range 900 MHz sensors to ISC West. This is an exciting addition to their portfolio. This product line will capitalize on the extended range capabilities of the 900 MHz wireless frequency. The E+ lineup will offer up to 1.2 Mile (2km) transmitting range. These sensors are bi-directional and fully encrypted with extended battery life as compared to regular 2GIG 345 MHz sensors. As with most products rolled out at ISC West, these are not yet available, but a data sheet for each is linked below. We will link to the products once they become available for sale.

Available sensors, so far:

• 2GIG GB1E-900 - Glassbreak Detector
• 2GIG DW10E-900 - Door/Window Sensor
• 2GIG PIR1E-900 - PIR Motion Detector
• 2GIG DW30E-900 - Outdoor Door/Window Sensor
• 2GIG SMKT-900 - Smoke Detector

Qolsys

We saved Qolsys for last because they didn't really roll anything out especially for ISC West. Qolsys finished 2023 strong with the release of their PowerG Everywhere 900 MHz automation devices and the Qolsys IQ4 NS no screen security panel.

PowerG Everywhere combines the excellent transmitting range we've come to expect from PowerG with the battery-savings and simplicity of use we get from Z-Wave. The resulting product is a battery sipping tour de force. So far, they offer the following PowerG Automation products which are compatible with the IQ Panel 4, IQ4 Hub, and IQ4 NS running firmware 4.4.0+ and the IQ Pro with firmware 4.3.0n+:

• IQ Lock-PG
• IQ Dimmer-PG
• IQ Switch-PG
• IQ Socket-PG
• IQ Smart Plug-PG
• IQ Outdoor Plug-PG

The IQ4 NS is a budget-friendly panel based on the IQ Panel 4. It's nearly identical to the IQ4 Hub, in fact, with one exception. It does not include a touchscreen interface. Instead, programming is performed using the IQ Installer App, available as a free download from the iOS and Google app stores. You can read all about the IQ4 NS and PowerG Everywhere in our blog posts here and here respectively.

Intruducing the Qolsys IQ Heat 135 / 200. It offers a selection for the fixed alarm temperature limit of either 135°F or 200°F (57.2°C or 93.3°C). In addition, it has a rate-of-rise feature that activates an alarm if the temperature rises more than 12°F - 15°F (6.7°C - 8.3°C) per minute.

Qolsys is streamlining their products by combining the features of the Qolsys IQ Heat 135, and the Qolsys IQ Heat 200 into a single device. Using an internal jumper, the user can choose a fixed temperature alarm threshold of either 135°F (57.2°C) or 200°F (93.3°C). Based on this jumper setting, a temperature above the selected threshold will cause an alarm.

In addition to the fixed-temperature alarm threshold, the IQ Heat 135 / 200 also has a built-in rate-of-rise detector. If the ambient temperature rises from between 12°F - 15°F (6.7°C - 8.3°C) per minute, an alarm will occur.

Once either alarm threshold has been met, the IQ Heat 135 / 200 will use its transmitter to send an alarm signal to a compatible system. This includes any of the Qolsys IQ Panel 2, IQ Panel 2 Plus, IQ Panel 4, IQ4 Hub, IQ Hub, and IQ4 NS panels with a 319.5 MHz receiver built in. It can likely also be used with Interlogix/GE panels that support this frequency, such as the Simon panels, though we have not tested to confirm this.

The jumper used to set the fixed-temperature threshold has three (3) pins. If the jumper is across the LOW and center pin, the detector is set for 135°F (57.2°C) if the jumper is across the center and HI pin the detector is set for 200°F (93.3°C). If the jumper is removed completely, or lost, then the detector defaults to the high, or 200°F (93.3°C) setting.

The Qolsys IQ Heat 135 / 200 uses a single Panasonic CR123A 3V battery, and the expected battery life is about ten (10) years. Besides how often the detector transmits a signal, the biggest factor in battery life is ambient temperature. When the detector is mounted to the ceiling, the ceiling temperature should never exceed 100°F (37.8°C) under normal conditions. Just know that extreme temperatures, high or low, will likely affect the life expectancy of the battery.

The detector is fully supervised for RF check-in and transmits a signal to the system every 62 - 68 minutes. If the alarm panel doesn't hear from the sensor for a specified period, it will indicate a trouble condition on the zone associated with the IQ Heat. In addition to RF supervision, the detector is also supervised for tamper. If the heat detector is pulled away from the wall or ceiling, it will generate a tamper transmission to the alarm panel.

Specifications

• Device Type: Wireless Heat Detector
• Operating Frequency: 319.5MHz (crystal-controlled)
• Supervision Interval: 62 - 68 minutes
• Fixed Temperature Detection: Selectable 135°F (57°C) or 200°F (93°C)
• Rate of Rise Rating: 12° to 15°F (6.7° to 8.3°C) per minute
• Mounting Location: Ceiling or Wall
• Ceiling Mounting Specification: At least 4 in. (10cm) away from any walls
• Wall Mounting Height: Top of detector within 4 to 6 inches (10 to 15 cm) of the ceiling
• Standby Current: Less than 0.9μA
• Operating Temperature: 32°F to 150°F (0 to 65.6°C)
• Operating Relative Humidity: 0 to 95% noncondensing
• Batteries: One (1) Panasonic CR123A 3V (included)
• Expected Battery Life: 10 years (depends on how often the detector transmits signals, but is more dependent on the temperature of the installation environment. Warmer temps (within range) = longer life)
• Dimensions: 2.29" Diameter x 1.28" High (58.25mm Diameter x 32.4m High
• UL Max Ambient Ceiling Temp: 100°F/150°F (37.8°C/65.6°C)
• Maximum UL Spacing: 50ft (15.2M) x 50ft (15.2M)
• Agency Listings: UL 521 Heat Detectors for Fire Protective Signaling Systems, UL985 Household Fire Warning System Units, CAN/ULC-S530 Heat Actuated Fire Detectors for Fire Alarm Systems, CSFM Category 7270 - FCC: 15.109 Class B, 15.231, Industry Canada: ICES-003, RSS-210

Update 09/18/23: Qolsys has released this firmware as of today. Alarm.com, however, has not yet made it available for dealers to perform remote OTA updates. They usually lag behind Qolsys by a few days, as they perform their own testing. Instructions for updating using a patch tag can be found here. The full Qolsys TSB can be found here.

Original Blog Post:

We've been hearing about it for a while, and Firmware 4.4.0 will be available any day now. In this post, we'll go through some of the big additions, fixes, and improvements that you can expect to see in this release. From support for PowerG automation devices to the addition of Night arming.

This is one of the most ambitious updates for Qolsys that we've seen. There are a lot of new features in this update. There are also some important fixes and improvements included. In this post, we'll go through what we believe are some of the more important changes coming up in Firmware 4.4.0.

New Features:

• Support for All New PowerG Automation Devices:
  • IQ Lock-PG
  • IQ Dimmer-PG
  • IQ Switch-PG
  • IQ Smart Socket-PG
  • IQ Smart Plug-PG
  • IQ Outdoor Plug-PG
• Added a new Automation Icon within the Installation > Devices Menu. This icon is where you will now go to add everything except Z-Wave Automation devices. However, from within this screen, you can reach Z-Wave Automation (if you navigate here in error). In the future, we expect all Automation will be programmed from within this screen.
• Added "Night Arming" mode. The panel can now be armed in "Away", "Stay", or "Night".
• Created a new PIN code setting for users of the IQ WIFI 6. This will restrict access to the profiles and network map settings of the router.
• Added support for Aeotec Indoor Siren 6.
• Added Sensor Group 11 (Day Zone) and Group 21 (Night Motion).
• Added Sensor Groups 61 (Fixed Intrusion Panic) & 62 (Fixed Silent Panic). With these settings, hardwired, latching panics can now send restore signals when they are physically restored.
• Allows exterior PowerG motions to be programmed as Door/Window sensors to expand the Sensor Group options when programming.
• Added the option to display ambient temperature on the IQ Panel 4 and IQ4 Hub screen when used with PowerG and PowerG Plus devices that support reporting ambient temperature (listed below).
  
  
  • PG9312
  • PG9309
  • PG9200AX
  • PG9350SL
  • PG9914
  • PG9862
  • PG9872
  • PG9984P
  • PG9922
  • PG9936
  • PG9933
  • PG9905
  • PGP9945E
  • PGP9922
  • PGP9920
• PowerG Smoke Detectors can now sound different cadences for Intrusion, Fire, and CO alarms when the "PowerG Smoke Detector Siren" option is used for additional sounders.

Before going on to Fixes and Improvements, I wanted to pause for a moment and expand a bit on a couple of the things listed above. With the new Sensor Group 11 (Day Zone) here is the description of operation for that zone type: Intended for a Door or Window zone that triggers an alarm instantly if the system is armed (same as Group 13). When the panel is disarmed, the zone will annunciate Opens AND Closes, and will continue to notify until the Dismiss button is pressed on the panel screen.

When it comes to Night Arming, an understanding of the Groups associated with motion detectors is essential. Below is an explanation of how each Sensor Group operates. All of these Groups are supervised.

• Group 17, Away-Instant Motion: Active only when armed to "Night" or "Away". Trips instantly when motion is detected. Does not trip if an E/E zone is tripped first.
• Group 15, Stay-Instant Motion: Active in "Stay," "Night," and "Away". Trips Instantly when motion is detected. Does not trip if an E/E zone is tripped first.
• Group 35, Stay-Delay Motion: Active in "Stay," "Night," and "Away" modes. Triggers an Entry Delay if motion is faulted. Does not trip if an E/E zone is tripped first.
• Group 20, Away-Delay Motion: Active when armed to "Night" and "Away". Triggers an Entry Delay if triggered first. Does not trip if an E/E zone is triggered first.
• Group 21, Night Motion (New): Active only when armed to "Away" and trips instantly when motion is detected by this sensor first. Does not trip if an E/E zone is tripped first.
• Group 25, Safety Motion: This sensor does not report or trigger an alarm. This is a "Chime-Only" sensor when "Activity Monitoring" is active, regardless of panel armed status. Used for medicine cabinets, storage, activity tracking, etc.

Panel Fixes and Improvements:

• Changed the Z-Wave naming convention for Settings related to Automation.
• Added support for Z-Wave Weiser/Kwikset Lock supervision requests.
• Made improvements to text size and movement in Photo Frame Screensaver.
• Enhanced the downloading of images and videos from the IQ Panel to a mobile device.
• Added a 30-second arming delay for the IQ Panel 4's built-in glass break detector.
• Fixed an issue with pairing the ADC S2000-T Temp Sensor to the panel.

IQ Remote PowerG Fixes and Improvements:

• Added the ability for the IQ Remote PowerG to automatically power back on after an extended power failure/battery drain, once primary power is restored.
• Corrected an issue where "Nighttime Mode" was not working properly on the IQ Remote PowerG.
• Changed the functionality of the Power Button on the IQ Remote PowerG. Power Down/Reboot now requires a 10-second button press.
• Added support for Thermostats and Garage Door Control to the IQ Remote PowerG.
• Added "Weather Clock" to the IQ Remote PowerG Frame Options.
• Weather to the IQ Remote PowerG now functions when paired in both PowerG and WIFI modes.
• Added support to IQ Remote PowerG for "Installer Test Mode" where the siren is temporarily silenced during testing.
• Added support to the IQ Remote PowerG for Doorbell Notification pop-up and chime, when paired over both PowerG and WIFI.
• IQ Remote PowerG enrolled over PowerG will now automatically upgrade upon first enrollment, rather than waiting 24 hours.
• General communication improvements (Sync/Delay).

Update Instructions:

This firmware is now available, so you can perform the update. Your panel must be on Firmware Version 4.3.0+ before upgrading to 4.4.0. To check your firmware version, tap the gray bar at the top of the panel's home screen, then press Settings > Advanced Settings > Enter Installer or Dealer Code (1111 or 2222 respectively) then tap About > Software.

If your panel is on Firmware Version 4.0.0, 4.0.1, or 4.1.0, you must first update to 4.1.1.

From there, you can update to 4.2.0 or 4.2.1. Then you can update to 4.3.0 and finally to 4.4.0. This is very important! Failure to follow the proper update steps could cause your panel to become unresponsive.

Now that 4.4.0 has been released you can follow the steps below to update from 4.3.0 to 4.4.0:

1. Swipe down from the top of the panel screen and tap "Settings."
2. In "Settings" tap "Advanced Settings."
3. Enter Installer or Dealer Code (default is 1111 or 2222 respectively.)
4. Tap "Upgrade Software."
5. Tap "Patchtag" then enter iqpanel4.4.0 and then tap "Ok."
6. Tap "Upgrade Using Network," making sure the panel is connected to WIFI. Without a WIFI connection, the upgrade will not go through.

The patch will now be downloaded and then installed. It is important not to touch the panel screen during this process. You'll see a progress bar while the download is in progress, then the panel will reboot. This is normal. Once the panel boots up to the usual security screen, the upgrade is complete. The update usually takes approximately five (5) minutes to complete.

If you prefer, the update can eventually be pushed by your alarm dealer through the Alarm.com dealer portal. If your panel is on an older version, they should also be able to send any prerequisite updates to your panel prior to sending 4.4.0. Just be sure the panel has a connection to WIFI as even updates that are sent through Alarm.com require a WIFI connection at the panel.

Qolsys, which is owned by Johnson Controls, Inc., the same company that owns DSC, is introducing a new lineup of PowerG automation devices. Currently, they offer a door lock along with a range of wired and plug-in switches. These devices will be supported by the IQ4 panels and the IQ Pro.

I say "will be supported" instead of "are supported" because the firmware required to support these new PowerG automation devices hasn't been released yet. For the IQ Panel 4, IQ4 Hub (PowerG Version), and IQ4 NS (PowerG Version) this is firmware version 4.4.0. For the Qolsys IQ Pro, firmware 4.3.0n is required. These firmware updates should be available later this month for the IQ4 Series panels, and soon thereafter for the IQ Pro.

We've talked before about the benefits of PowerG sensors. The big story with this and all PowerG devices is the transmitting range. Depending on the PowerG transceiver being used you can expect hundreds, and up to thousands, of feet in transmitting range. The PowerG repeaters will also work with these devices, so in the unlikely event you need one, a repeater is available.

Compare that to a Z-Wave Plus device, where you can expect a transmitting range of a couple hundred feet at most. Z-Wave is a mesh network, though, so if you plan to install a large number of devices, you can build out an impressive network using that technology. The problem is if you have a single area you want to automate, and it's not near the rest of your Z-Wave network, you might be out of luck with Z-Wave, but not with PowerG!

The encryption used with PowerG security sensors is also used here, so you get 128-bit AES encryption with FHSS (Frequency Hopping Spread Spectrum) which you can read more about here.

IQ Lock-PG:

The IQ Lock-PG (SKU: IQDLK-PGK) is available in three (3) finishes. Shown above from left to right in Satin Nickel, Matte Black, and Oil-rubbed Bronze. This lock is powered by four (4) AA batteries (not included) and with typical use, the battery life expectancy is one (1) year. This estimate is based on six (6) user code unlocking events and ten (10) locking/unlocking events per day. The IQ Lock-PG offers self-handing capability, and the lock motor is noticeably quieter than previous automated locks we've heard.

Unlike some automated locks, the IQ Lock-PG does offer the option to use a key, and two (2) keys are included with it. It has a KW1 keyway cylinder. The IQ Lock logo lights up green when the door is unlocked, and red when it is locked. This provides a nice visual indication of the lock status when the user is returning home or to their business.

Specifications:

• Operating Temperature: Exterior: -31°F to 150°F (-35°C to 66°C), Interior: 32°F to 140°F (0°C to 60°C)
• Material: ANSI Grade 2 Certified
• Compatibility: Compatible with the Qolsys IQ4 NS (No Screen) (PowerG Version), IQ4 Hub (PowerG Version), IQ Panel 4, and IQ Pro panels
• Technology: PowerG
• Key Cylinder: Yes (KW1 keyway)
• Self-Handing: Yes
• Bolt Type: Motorized/ Standard Deadbolt
• User Codes: Up to 250 unique users
• Code Length: 4-10 Digits
• Batteries: Four (4) AA batteries (not included)
• Low Battery Alarm: Yes
• Backset: 2 3/8”/ 2 3/4” Adjustable (60/70mm)
• Door Prep: 1 1/2” / 2 1/8” (38/54mm)
• Door Thickness: 1 3/8” ~ 2 1/4” (35-58mm) automatic adjustment
• Lockout Mode: Keypad lockout for 3 minutes after 10 entries of invalid user code
• Certifications: FCC, IC, ANSI BHMA A156.36 Grade 2, UL10C (20min Fire Rating)
• IP Rating: Exterior assembly: IP54
• Operating Humidity: Exterior: 100% condensing Interior: 20% – 95% non-condensing

IQ Switch-PG:

Next up is the Qolsys IQ Switch-PG (SKU: IQSWH-PG). This is an in-wall on/off switch without dimming. It can replace any standard in-wall switch to add automation capabilities to the circuit. With PowerG technology built-in, you will be able to automate devices in areas you may have thought impossible before. Have an outbuilding that you thought was too far away for automation? With PowerG, that goal may be well within reach depending on how far the building is located from the compatible panel.

Before removing the old switch and replacing it with the IQ Switch-PG, be sure the breaker is turned off. Failure to do so may cause damage to the switch and to you! This is a hardwired switch, which will be connected to 120V, so we do recommend that you have a qualified electrician perform the wiring.

Specifications:

• Technology: PowerG
• Power: 120V at 60Hz
• Maximum Load: Incandescent 600W, CFL/LED 300W
• Current: 5A Max
• Standby Power Consumption: <1W
• Wiring: 16 AWG (direct wire connection)
• Noise: 24dB at 20cm Max
• Operating Temperature: 32°F to 104°F (0°C to 40°C)
• Storage Temperature: -4°F to 140°F (-20°C to 60°C)
• Weight: 4.09 oz (116g)
• Operating Humidity: 0% – 85% non-condensing

IQ Dimmer-PG

The Qolsys IQ Dimmer-PG (SKU: IQDMR-PG) is also an in-wall switch, with dimming capabilities included. As with the IQ Switch-PG, this device can replace any existing 120VAC switch that fits within its specifications to add remote control and automation capabilities.

Another attractive feature for this and all of the new hardwired PowerG switches and sockets is that they come with a screwless faceplate. This provides a clean, modern look. Currently, they are only available in white. If you prefer a more traditional look, the screwless faceplate can be removed and there are screw holes for a traditional faceplate. This may also come in handy if you have multiple switches in a line and require a double-gang or triple-gang setup.

Some Important Specifications:

• Compatibility: Compatible with the Qolsys IQ4 NS (PowerG Version), IQ4 Hub (PowerG Version), IQ Panel 4, and IQ Pro panels
• Technology: PowerG
• Power: 120V at 60Hz
• Maximum Load: Incandescent 200W, CFL/LED 100W
• Current: 1.67A Max
• Standby Power Consumption: <1W
• Wiring: 16-10 AWG (terminal block connection)
• Operating Temperature: 32°F to 104°F (0°C to 40°C)
• Storage Temperature: -4°F to 140°F (-20°C to 60°C)
• Weight: 4.83 oz (137g)
• Operating Humidity: 0% – 85% non-condensing

IQ Smart Socket-PG:

The Qolsys IQ Smart Socket-PG (SKU: IQSKT-PG) is an in-wall socket with two (2) sockets that can be controlled individually. By replacing a standard in-wall socket with the IQ Smart Socket-PG you gain the ability to individually control the devices plugged into each outlet from the panel's touchscreen, or from the Alarm.com app or webpage.

Using rules and scenes, you can create automation scenarios to turn devices on or off based on other events that occur on the system, or based on a schedule. With the Smart Rules Builder, available on Alarm.com, you can easily create automation rules to suit your every need.

Specifications:

• Color: White
• Tamper Resistant?: Yes
• Technology: PowerG
• Input Power: 120VAC at 60Hz
• Output Load: 120VAC at 60Hz, 15A Total Max Load for both outlets
• Maximum Load: Total 1800W@120V (Resistive Load)
• Standby Power Consumption: <1W
• Dimensions: 14.5 x 2.75 x 1.7 Inches (115 x 70 x 44 mm)
• Operating Temperature: 32°F to 104°F (0°C to 40°C)
• Storage Temperature: -4°F to 131°F (-20°C to 55°C)
• Weight: 5.57 oz (157.8g)
• Operating Humidity: 0% – 90% non-condensing

IQ Smart Plug-PG:

The Qolsys IQ Smart Plug-PG (SKU: IQIDP-PG) is an indoor plug-in module. Often referred to as appliance modules, these devices allow you to quickly turn any existing wall outlet into a smart outlet with no electrician required. With its low-profile form factor, you will be able to make one outlet smart without blocking the other outlet in a traditional two-outlet wall plug.

To learn these devices into any of the IQ4 panel lineup, once you have the 4.4.0 firmware installed you'll press the grey bar at the top of the panel screen, go to Settings > Advanced Settings > Enter Installer or Dealer Code (1111 or 2222 by default) > Installation > Devices > Automation > Auto Learn Devices. From there, just power on the PowerG device and it will auto-learn into the system.

Prior to firmware version 4.4.0, the Automation menu option was missing from the Devices screen, so you won't be able to properly learn these devices on older firmware panels. If you attempt to learn any of them as a security sensor, they will likely learn in, but will not operate properly and will need to be removed from sensor programming prior to proper enrollment once the firmware has been updated.

Specifications:

• Color: White
• Technology: PowerG
• Power: 120VAC at 60Hz
• Output Power: 1800W@120V (Resistive Load)
• Standby Power Consumption: <1W
• Dimensions: 2.6 x 1.5 x 1.29 Inches (68 x 38 x 33 mm)
• Operating Temperature: 32°F to 104°F (0°C to 40°C)
• Storage Temperature: -4°F to 122°F (-20°C to 50°C)
• Weight: 2.29 oz (65g)
• Operating Humidity: 10% – 90% RH, non-condensing

IQ Outdoor Plug-PG:

The Qolsys IQ Outdoor Plug-PG (SKU: IQODP-PG) allows you to take one single outdoor outlet plug, and make two (2) smart outlets out of it. These two (2) outlets will be enrolled as separate automation devices and can be controlled individually.

Here's an example of how this plug can come in handy. Perhaps you used to have your patio string lights and a bug zapper connected to the two plugs of an outdoor outlet. You can now connect the IQ Outdoor Plug-PG to one of the existing available outlets, and plug the string lights and the bug zapper into it. You can automate the string lights to come on at dusk and turn off at a set time. Automate the bug zapper to turn on based on some other criteria, whether it's a schedule, or based on the opening of the patio door. And you still have one of your previously existing outlets available for another device.

Specifications:

• Color: Black
• Tamper Resistant?: Yes
• Compatibility: Compatible with the Qolsys IQ4 NS (No Screen), IQ4 Hub, IQ Panel 4, and IQ Pro panels
• Technology: PowerG
• Power: 120VAC at 60Hz
• Output Power: 1800W@120V (Resistive Load)
• Output Load: 120VAC at 60Hz, 15A Total Max Load for both outlets
• Standby Power Consumption: <1W
• Dimensions: 2.6 x 1.5 x 1.29 Inches (68 x 38 x 33 mm)
• Operating Temperature: 32°F to 104°F (0°C to 40°C)
• Storage Temperature: -4°F to 122°F (-20°C to 50°C)
• Weight: 2.29 oz (65g)
• Operating Humidity: 10% – 90% RH, non-condensing

At Alarm Grid, we're super excited about the launch of these new automation devices. I believe these will be game-changing, particularly in circumstances where transmitting distance has been a hindrance in the past. I expect we'll see additional PowerG automation devices in the near future.

Hopefully, a PowerG garage door controller, PowerG PGM device, and my personal hope, some PowerG motorized blinds or shades. Stay tuned and we'll let you know when the firmware to support these devices is released. Are you excited about the new PowerG automation products? Leave a comment below and let us know what you think. What other automation devices would you like to see in the PowerG lineup?

Qolsys has done it again, leading the industry with a first-to-market product that suits nearly any need. They've taken the IQ Panel 4 and merged it with the DSC PowerSeries NEO. The result is a hybrid system. From a small home to a school, church, or hospital the IQ Pro can protect them all.

The Qolsys IQ Pro jumps right into the market with a Qualcomm SnapDragon 8 Core SOM (System On a Module) processor and 16GB of NAND Flash Memory. It supports up to 128 zones, 8 partitions, 1000 users, and 16 keypads (wired or wireless). All IQ Pro panels offer PowerG and some also have an optional, built-in legacy wireless receiver.

It also has Dual-Path LTE and WiFi or Ethernet internet communication capability. It is available with an AT&T, Verizon, or Telus(Canada) cellular option. Also, as pictured above, it comes in either a plastic enclosure (left front) or a metal enclosure (right rear). The metal enclosure is the only enclosure option that will accept an external antenna.

The IQ Pro communicates through Alarm.com. When dual-path communication is enabled, it will send every alarm signal through both available paths. The signal that reaches Alarm.com first is processed, and the slower signal is disregarded. In this way, Alarm.com always ensures that each individual signal uses the fastest available path to communicate.

For Alarm Grid customers, a plan that includes cellular communication is required to activate the IQ Pro. Use of the WIFI or Ethernet path is optional, but the LTE cellular communicator must be registered with Alarm.com in order to activate the system for any type of monitoring. With Alarm Grid's Self Monitoring, all signals are sent from Alarm.com to the end-user via text, email, push notification, or any combination of those options. There is no central station involved.

For Full Monitoring customers, each signal is sent to Alarm.com and they forward the signals to the appropriate central station, and to the customer via text, email, push notification, or some combination of those options. The Alarm.com website or app is also how the customer can log in and control their system, check system status, and control automation devices, including Z-Wave devices that are connected to the panel. Alarm.com also offers many third-party automation options, such as the use of MyQ garage doors, Rachio or Rainbird irrigation, Sonos whole-house speaker systems, and many more. Both Self Gold and Full Gold Alarm Grid customers will have remote control options. Customers who aren't interested in remote control and automation options can choose the Alarm Grid Cellular Alarm Monitoring Plan.

The IQ Pro panel can be expanded by adding hardwired zones, an addressable wired loop, and/or variable wireless options. Adding hardwired zones requires an HSM2108 module. Each of these modules added provides an additional eight (8) hardwired zones, up to the max of 128 total zones. An addressable wired loop is usually used in a situation where the wire run for the devices is longer than usual, and may be more spread out. If you are replacing a system that has some type of addressable loop in place, you can choose to keep those points protected with wired devices by purchasing the corresponding compatible MX device (see table below) or replace them with PowerG wireless sensors.

There are multiple keypad options. The panel can support up to a maximum of sixteen (16) hardwired, or DSC NEO touchscreens (with a firmware update to the keypad via SD card), up to five (5) wireless or PowerG IQ remotes, and up to three (3) WIFI IQ Remote touchscreens.

For those who only plan to use the PowerG long-range, encrypted sensors, there is the PowerG-only IQ Pro. Or in addition to PowerG, users can also choose either a 345 MHz Honeywell or 2GIG compatible, 319.5 MHz Qolsys or Interlogix/GE compatible, or 433 MHz legacy DSC compatible model. With each also having a choice between a metal or a plastic enclosure.

The IQ Pro can also support up to ten (10) PowerG PIR Cameras such as the PG9944 Outdoor Motion Camera, or the indoor PG9934P PIR Camera. It has four (4) onboard programmable outputs and is expandable with up to 148 outputs. These relays are customizable according to your needs.

The IQ Pro has incorporated an addressable MX loop. By adding an HSM3105 module to the system, you can build out an addressable loop with up to 124 devices. In low-power mode, the MX addressable loop will get its power from the IQ Pro Corbus, which is how the MX module connects to the panel. In this configuration, the HSM3105 can be mounted inside the IQ Pro cabinet or in an approved external cabinet. In this mode, the MX Loop can have a maximum current draw of 67mA at 40V (equivalent to 360mA @ 11.3V or 325mA @ 12.5V). Wiring between the IQ Pro and the HSM3105 must not exceed 3' (1m) using 22 gauge wire, regardless of which power mode is used.

There is also an option to add an HSM2300 or an HSM2204. The HSM2300 is a power supply module that provides an additional 1A of current. The HSM2204 is a power supply and PGM module combined. It can provide an additional 1A of current and four (4) high-current programmable outputs. When used with either power supply, the power supply and the HSM3105 should be mounted in an approved auxiliary enclosure next to the main panel. This configuration is called high-power mode where the power supply connects to the Corbus, and the HSM3105 connects to the power supply. The HSM2300 and HSM2204 can only provide up to 228mA @ 40V (1000mA @ 12.5V) or 260mA @ 40V (1000mA @ 11.3V).

The HSM3105 has four (4) terminals for the MX Loop. This allows you to set it up in either a 4-wire "loop" configuration or a 2-wire "spur" configuration (see image below). The 4-wire loop configuration starts at one set of (+) and (-) terminals on the left side and terminates at the other set of (+) and (-) terminals on the right. The 2-wire spur configuration uses the left and/or right set of (+) and (-) terminals and terminates in the field at the last device.

Configuring the HSM3105 is done via the IQ Installer app, which is available as a free download from the Apple App Store or the Google Play Store. The family of MX devices includes a wide range of sensors to protect almost any environment. Each MX device uses the connection from the HSM3105 to get its power, whether the loop is in low-power or high-power mode.

MX Devices

Compatible Addressable Loop Devices

Qolsys IQ Pro Panels with Verizon LTE Communicator:

• Qolsys IQ Pro with Verizon LTE, PowerG w/ Interlogix/GE 319.5 MHz Support in a Metal Enclosure
• Qolsys IQ Pro with Verizon LTE, PowerG w/ Interlogix/GE 319.5 MHz Support in a Plastic Enclosure
  
• Qolsys IQ Pro with Verizon LTE, PowerG w/ DSC 433 MHz Support in a Metal Enclosure
• Qolsys IQ Pro with Verizon LTE, PowerG w/ DSC 433 MHz Support in a Plastic Enclosure
• Qolsys IQ Pro with Verizon LTE, PowerG w/ Honeywell/2GIG 345 MHz Support in a Metal Enclosure
• Qolsys IQ Pro with Verizon LTE, PowerG w/ Honeywell/2GIG 345 MHz Support in a Plastic Enclosure
• Qolsys IQ Pro with Verizon LTE, PowerG in a Metal Enclosure (No Legacy RF Support)
• Qolsys IQ Pro with Verizon LTE, PowerG in a Plastic Enclosure (No Legacy RF Support)

Qolsys IQ Pro Panels with AT&T LTE Communicator:

• Qolsys IQ Pro with AT&T LTE, PowerG w/ Interlogix/GE 319.5 MHz Support in a Metal Enclosure
• Qolsys IQ Pro with AT&T LTE, PowerG w/ Interlogix/GE 319.5 MHz Support in a Plastic Enclosure
• Qolsys IQ Pro with AT&T LTE, PowerG w/ DSC 433 MHz Support in a Metal Enclosure
• Qolsys IQ Pro with AT&T LTE, PowerG w/DSC 433 MHz Support in a Plastic Enclosure
• Qolsys IQ Pro with AT&T LTE, PowerG w/ Honeywell/2GIG 345 MHz Support in a Metal Enclosure
• Qolsys IQ Pro with AT&T LTE, PowerG w/ Honeywell/2GIG 345 MHz Support in a Plastic Enclosure
• Qolsys IQ Pro with AT&T LTE, PowerG in a Metal Enclosure (No Legacy RF Support)
• Qolsys IQ Pro with AT&T LTE, PowerG in a Plastic Enclosure (No Legacy RF Support)

The Qolsys IQ Pro is sure to be a crowd pleaser! With support for PowerG wireless, legacy wireless, multiple keypad types, wired expansion when it's needed, dual-path communication, including LTE wireless, optional Bluetooth disarming, and support for Z-Wave Plus, it has just about every feature you could want in a modern alarm system. If you've been looking for the perfect system, you can stop, it's right here.

Alarm.com announced via their Release Notes for the week of 10/24/22 that they will be hosting a firmware update for the Qolsys IQ Panel 2/2Plus panels. This firmware gives a programmer the option to set the panel to report to the monitoring station if the panel is manually powered down.

In addition to this added capability, there will be various fixes implemented. This includes an issue where the panel would sometimes report a false AC Failure trouble condition in error, and also an issue with controlling garage door openers from the panel touchscreen.

There could be more in this firmware upgrade, but Qolsys hasn't yet posted the full Release Notes for it. Nor have they posted the software itself, for those who have a panel that is not connected to WIFI. Once they do, we will update our Qolsys IQ Panel 2 Plus Firmware Updates page.

There have been instances in the past where a firmware patch is never posted to the Qolsys site. This usually only happens if there is some prerequisite that must be verified in the panel before the firmware is applied, and Qolsys deems it necessary to have the Alarm.com server verify this prerequisite prior to downloading the new firmware. If a situation like that arises with this software, we'll let you know.

If the panel has WIFI, then your alarm dealer can simply send the firmware to the panel over-the-air (OTA). You can also request the firmware update manually through the panel touchscreen. The only subscribers who may have an issue are those whose panel cannot connect to WIFI. Qolsys and Alarm.com prevent the Qolsys panels from updating their firmware OTA if there is no WIFI connection at the panel. In other words, the firmware file can't be sent using cellular data.

If you have a Qolsys IQ Panel 2/2 Plus panel and it doesn't have a connection to WIFI, you may still be able to update it OTA. If you have a cellular hotspot, either a stand-alone or by using your cellular phone, you can allow the Qolsys panel to join the hotspot, then request the update OTA while it is connected. Technically, this uses cellular data, but it's the phone or hotspot's cellular data. This tricks the panel and the Alarm.com server into thinking the panel is connected via WIFI.

If the above suggestion is not an option, then check back on our Qolsys IQ Panel 2 Plus Firmware Updates page. If this firmware is made available by Qolsys for SD Card updates to the panel, we will host it on our site.

Qolsys recently released firmware version 4.2.0, which added a lot of new features as well as fixes and improvements to the panel. However, after updating, a small number of panels reported receiving an error message regarding a panel shut down due to high temperature. This issue is corrected in firmware version 4.2.1.

If you see a message on your Qolsys IQ Panel 4, or IQ4 Hub, that mentions an overheating situation, and/or if the panel shuts itself down without you having a chance to see the message, don't worry. Use the power button on the side of the panel to turn it back on. Press and hold the button for three (3) seconds. Once the panel powers back on, update the firmware to 4.2.1. This should take care of the erroneous panel logic that is making the panel think the battery is too hot. Read the TSB# 221017 IQ Panel 4/IQ4 Hub - 4.2.1 Software Update - Release Notes and Instructions here.

As always, you have three (3) ways to update the panel firmware. If the panel is monitored and has a connection to WIFI, you can have your alarm dealer push the update to your panel over-the-air (OTA) using Alarm.com. You can also choose to request the update from the panel using a Patch Tag. Instructions for how to perform this type of update are included on our Qolsys IQ Panel 4 Firmware Updates page along with the update file, for those who don't have WIFI.

If you don't have a WIFI connection at the panel, then the previous two options are not available to you. In that case, you'll need to download the firmware file, which you can get at our above-linked page, and then use the panel's access point feature to perform the update. Instructions for this type of update are also included on Alarm Grid's IQ Panel 4 Firmware Updates page. We'll post them here as well to make things as easy as possible.

Instructions for Updating the Qolsys IQ Panel 4 Via Access Point

1. Download and save the required file from our site. You'll need to use a smartphone, tablet, or computer with WIFI capability to perform the update. Remember, the panel should have had 4.1.1 installed prior to installing the 4.2.0 (or higher) firmware.
2. On the IQ Panel 4, go to Settings > Advanced Settings > Enter Installer or Dealer Code (Default 1111, or 2222 respectively) > Upgrade Software > "Upgrade Using Access Point". The Access Point will need to be enabled in order to use this feature.
   • To enable the Access Point, be sure the panel has WIFI enabled, then go to Settings > Advanced Settings > Enter Installer or Dealer Code > Installation > Devices > WIFI Devices. First, click on WIFI and be sure Activate WIFI has a Check in the box to the right. Then press the back arrow at the bottom of the screen. Go to Access Point Settings. Be sure the WIFI Access Point is enabled with a check in the box at the right. Press the Home button at the bottom of the screen, then go back to Step 2 and continue.
3. A QR Code will be displayed on the panel. Scan it with your phone or tablet. If you're on a device that won't allow you to scan the QR Code, then you will have to manually join the panel's access point network by entering the panel's SSID and Password which will be displayed on the same screen as the QR Code.
   
   
   
4. Press "Start" to begin the local server session, then from your device, scan the second QR code provided by the IQ Panel 4. If that is not an option, navigate to the "https:" URL shown on the panel's screen.
   
   
5. Follow the prompts on your phone, tablet, or computer to select the correct files and transfer them to the panel. The file you download is in .zip format. It should automatically unzip and create a folder called Software-Patch-421. This folder will have three (3) files in it.
   
   When you go to the URL or use the 2nd QR Code, you'll see a screen that will allow you to choose each of these three (3) files. When you click Choose File on each option, it will only allow you to select the correct file from those available. The other two files will be grayed out.
   
   
   
   Once all three files have been successfully chosen, press "Send Files". A progress bar will be shown on the phone, tablet, or computer, showing that the files are being uploaded to the IQ Panel 4. A message will come up saying "Uploaded ALL files successfully". Hit "Close" on the phone, tablet, or computer.
6. Once the files have been loaded to the IQ Panel 4, it should automatically begin the update. Once the update begins, don't touch the panel screen. The panel will reboot as part of the firmware update process.
   

Since alarm panels began using WIFI as a means to communicate both alarm signals and end-user notifications, issues with connectivity have become an issue for the alarm service technician. The Qolsys IQ WIFI 6 means to make those problems a thing of the past.

Those of us in the alarm industry have all gotten the call. A customer with a panel that uses WIFI calls because their system is offline. After asking some preliminary questions, you discover that the customer switched internet providers and their WIFI network credentials changed along with their provider. They forgot that the alarm panel's WIFI settings need to be updated just like every other WIFI device in the home or business. For Alarm Grid customers, we walk them through updating the settings in their panel with no expensive service call required.

But, what if you could prevent this type of thing from happening in the first place? That's where the Qolsys IQ WIFI 6 comes in. The Qolsys IQ WIFI 6 is a state-of-the-art router that supports both IPv4 and IPv6. It comes with three (3) network partitions enabled. There is a Guest Network, a Main Network, and a Security Network partition. Each partition supports both 2.4 GHz and 5 GHz WIFI and the unit has band steering enabled all the time. This means that devices will be moved between the two network bands automatically, depending on which WIFI band offers the best performance for each individual device.

Most routers are dual-band, and most routers offer a primary network and a guest network, but the IQ WIFI 6 distinguishes itself with its Security Network. By putting all WIFI equipment related to the security system on the Security Network, the dealer can control the credentials for this partition, making sure that they aren't changed, accidentally or otherwise. This means that the equipment associated with the security system will remain connected and able to communicate on behalf of the customer.

Alarm.com's extensive line of cameras and Qolsys alarm panels will move themselves to the Security Network automatically if they are initially set up using one of the other partitions. The alarm dealer can configure and troubleshoot the IQ WIFI 6 remotely using the Alarm.com Partner Portal or the Mobile Tech app. The end-user can also configure their network remotely using the Alarm.com customer website and/or iOS or Android App. That way, the networking guru in your family doesn't have to be onsite in order to help with a WIFI issue. And if you don't happen to have a networking guru, then your alarm dealer can assist you remotely.

The IQ WIFI 6 is powerful and can act as the only router on your network. But, if you have a service where a router from your carrier is provided, or even required, then the WIFI 6 can still be used. It can connect via its WAN port to your existing router, then any ethernet connections you want to make using the WIFI 6 can be run using its LAN port (usually run to a switch if you have more than one device you want to connect in this way) and any WIFI devices you want to connect to the IQ WIFI 6 can be connected using its SSID and Password (or WPS).

This is called a parallel network configuration and using the IQ WIFI 6 in this way provides another layer of security for anyone attempting to hack into your devices from outside. By running the IQ WIFI 6 in parallel, if your ISP changes you can change your main router to whatever equipment is provided by your new ISP, and then connect the IQ WIFI 6 to the new equipment in the same way it was connected to the old. For all of the WIFI devices connected through the IQ WIFI 6, it'll be as if nothing has changed.

The IQ WIFI 6 also works as a mesh network. It has a coverage area of about 1,500 sq ft. (457㎡) per point, and up to eight (8) nodes total can be used. One node, usually the IQ WIFI 6, will act as the controller, and up to seven (7) IQ WIFI devices acting as agents. The IQ Panel 2 & 2 Plus, IQ Panel 4, and IQ4 Hub (coming very soon) panels can all be used to configure the IQ WIFI 6 locally, as long as they're each on the latest version of their respective firmware versions and are connected to the IQ WIFI 6 or IQ WIFI network.

There is a lot to see in the Qolsys IQ WIFI 6 to get the basic technical specs, you can take a look at the IQ WIFI 6 Specification Sheet. We also have the Quick Install Guide, which covers the basics and can get you up and running quickly. And if you need to know everything there is to know about the IQ WIFI 6, you can see the full Install Guide. The Qolsys IQ WIFI 6 is truly next-level. We recommend you check it out and if you're in the market for a new router with lots of features and the latest technology, give it a try!

Qolsys has released Firmware Version 4.2.0 for the IQ Panel 4, and the IQ4 Hub (coming very soon). This is a huge update with lots of new features and bug fixes. In this blog, we'll discuss what to expect from this release. The IQ Panel 4 MUST be on version 4.1.1 to install version 4.2.0.

For those of you with panels that can't access WIFI, we've updated our Qolsys IQ Panel 4 Firmware Updates page with the newest release. In addition, if your panel isn't yet on version 4.1.1, we have that file available too, so you can get your panel completely updated just by visiting our page. Just scroll down the page until you see the green download button for 4.1.1. Instructions on updating are included on the page.

The marquee feature in this release is support for the new Qolsys IQ WIFI 6. This is an all-new, IPv4 and IPv6 capable router purpose-built for security professionals. Out of the box it has three (3) partitions enabled. A Guest partition that is capable of using both 2.4 GHz and 5 GHz, and the Main partition that also supports both 2.4 GHz and 5 GHz. The biggest differentiator for the IQ WIFI 6 is that it also has a Security partition. This partition is there to support all of the security system elements that use WIFI. This includes the panel itself, any Alarm.com video devices, and remote keypads that use WIFI in order to communicate with the panel. By putting security devices together on a partition that is controlled by the alarm dealer, WIFI issues for accidental configuration changes made by the end-user are virtually eliminated.

Alarm.com cameras will automatically move themselves to the Security partition if they are initially added to the network on one of the other partitions. The alarm dealer will have access through the Partner Portal and through Mobile Tech to configure and troubleshoot the IQ WIFI 6. The end-user will have access to configuration settings through the end-user website and the Alarm.com app.

The IQ WIFI 6 offers band steering, which causes WIFI devices to switch between the 2.4 GHz and 5GHz bands. This is an ongoing process that optimizes both speed and reliability for each device on the network. Let's say you're walking through your home, on your smartphone, which is connected to WIFI, and you're surfing the web as you walk. When you're close to the router, 5GHz is likely the best band for you to be using. But as you walk further from the router, 2.4 GHz may become the better option. The IQ WIFI 6 will automatically cause you to switch from 5GHz to 2.4 GHz without you ever even knowing a change took place. Band steering is always enabled on the IQ WIFI 6. That means if you change the SSID for the 2.4 GHz band, the SSID for the 5 GHz band will be changed to match it.

The Qolsys IQ Panel 4 has an open slot where a new daughterboard can be installed. Qolsys will soon be offering a Zigbee card (QC000E-840) that can be installed in this slot. With the Zigbee card installed, the IQ Panel 4 can support both Zigbee automation devices and Zigbee security devices. There are alarm dealers out there (Comcast Xfinity) who use Zigbee sensors for their proprietary systems. If you have one of these systems and thought you were stuck either staying with your current company or purchasing all new equipment, rest easy. By adding the Zigbee card to an IQ Panel 4, you can replace just the alarm panel, keep your existing sensors, and move to any dealer who supports Alarm.com communication. It just so happens, Alarm Grid is one of those dealers! Firmware version 4.2.0 adds end-to-end Alarm.com support for Zigbee automation devices when the optional Zigbee daughtercard is installed.

This firmware release also prepares the IQ Panel 4 and IQ4 Hub to support Z-Wave 800 Series. At the core of Z-Wave 800 Series are the ZG23 SoC (System on Chip) and the ZGM230S, a module with a ZG23 already connected. Devices using this hardware will have low sleep and active current consumption, with 50% longer battery life than Z-Wave 700 Series. For modules that use coin cell batteries, Z-Wave 800 supports up to ten (10) year battery life. Using the ARM Cortex-M33 microprocessor, Z-Wave 800 delivers ~20% more processing power than the previous Cortex-M4. It can also support Z-Wave Long Range (LR), which has a wireless range of ~1.5 miles.

There is so much to unpack in 4.2.0 that we can't cover it all here. PowerG PIR Cameras, like the PG9934 will now send up to six (6) images to the Alarm.com backend for each device trip during the same arming period. Previously, only images from the first alarm trip were sent. There is a fix for improved WIFI connectivity between IQ Remote Keypads and the alarm panel, basically causing WIFI to toggle OFF and then ON if the remote keypad loses connection to the panel. There is new PowerG Modem Firmware (Version 3.0 / Build 10.87). To see everything that is included in this firmware release, you'll need to read the full Release Notes.

What do you think about Firmware Version 4.2.0 for Qolsys IQ Panel 4 and IQ4 Hub? Are you looking forward to the release of the new panel? Have you been following Z-Wave 800, or is this the first you've heard of it? Drop a comment below and let us know what you think, we always look forward to hearing from our readers. Until next time, stay safe!