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We are happy to announce that some new products are available on our site. The Linear GD00Z-7 Garage Door Opener and the Alarm.com ADC-SWM150 Smart Water Valve and Meter can both be purchased from Alarm Grid. Both devices use Z-Wave Plus technology for communicating with a compatible hub.


Starting with the Linear GD00Z-7, this new Z-Wave Plus unit replaces the older Linear GD00Z-5 model previously offered on our site. This new unit connects with a compatible garage door motor to provide smart control for the connected garage door. You can open and close your overhead garage door using an interactive service platform like Alarm.com, and you can also include the device with smart scenes for automation operation.

Unlike previous models, the new Linear GD00Z-7 can utilize the S2 Security Protocol when it is paired with a Z-Wave Plus controller that supports the protocol. This is only available on the most advanced Z-Wave controllers, including the Qolsys IQ Panel 2 Plus once the Z-Wave Firmware is upgraded to Version 6.81.03. It is also backwards compatible with most other Z-Wave controllers, where it will simply use the older S0 Protocol. However, it cannot be used with the wireless Honeywell Panels. Any Lyric or LYNX Touch owner should still get the Honeywell GDCK, which is also sold by Alarm Grid.

As for the Alarm.com ADC-SWM150, it is a complete smart water valve and meter that can be used for both controlling water flow and monitoring water usage for energy monitoring and consumption purposes. Once installed, the unit detects leaks of any size in the building, and you can access it remotely to shut off the main water supply in the event of a leak.

If you have ever experienced a flood or serious water leak, then you know how costly of a situation it can become. Being able to shut off the water flow remotely can really come in handy when time is of the essence. Many users will pair the ADC-SWM150 with one or more flood detection sensors and build smart scenes to have the water shut off automatically once a sensor is triggered.

The difference between the ADC-SWM150 and the previously released ADC-SWV100 is that the new ADC-SWM150 also includes an advanced water meter for tracking water usage and flow. If a leak occurs, whether it be from a burst pipe or a dripping faucet, you can see the information on the mater. Also included with the ADC-SWM150 is the ability to use the S2 Security Protocol when paired with a compatible Z-Wave Plus controller.


Both the Linear GD00Z-7 and the Alarm.com ADC-SWM150 are available now from the Alarm Grid website. If you have any questions about either of these products, please reach out to us by emailing support@alarmgrid.com. We check email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

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After much anticipation Firmware Version 2.5.3 for the Qolsys IQ Panel 2 Plus is now available! This update brings support for the PowerG Wired to Wireless Converter, as well as some other new features. Everyone with an IQ Panel 2 is encouraged to download the update as soon as possible.

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

Support for the DSC PG9WLSHW8 PowerG Wired to Wireless Converter is the biggest new addition for Firmware Version 2.5.3. We covered the PowerG Wired to Wireless Converter extensively in a post last month. But just as a quick recap, the device allows to you to connect hardwired sensors so that they can communicate with the IQ Panel 2 Plus wirelessly across the PowerG protocol. This is an excellent way to upgrade from an older hardwired system, as it can prevent you from having to purchase entirely new wireless sensors.

The PG9WLSHW8 also includes all the benefits of PowerG. This includes a wireless range of up to 2,000 feet away from the IQ2+ in an open air environment, military grade 128-bit AES encryption, and Frequency Hopping Spread Spectrum (FHSS) technology for added protection. Up to eight (8) hardwired zones are built into a single converter, and you can use up to two (2) of the PG9WLSHW8 units per IQ2+ System. The unit even offers support for 2-wire or 4-wire smoke detectors, plus a 700mA supervised output for adding a wired siren.


Of course, IQ Panel 2 Firmware Version 2.5.3 includes a huge bundle of other new features and functions. Even if you don't plan on adding a DSC PG9WLSHW8 unit, there are still many other reasons to receive the upgrade. We'll touch on all the other new additions below.

The IQ2 system now has Panel Ambient Noise Detector settings to adjust noise threshold and duration. Qolsys added this feature with MDU settings where noise complaints are a concern. The feature can be used in-place of the panel's built-in glass break sensor. Alarm.com is planning to add back-end support for this feature sometime in the future.

Alarm.com commercial customers will be able to take advantage of their Smarter Business Temperature Monitoring (SBTM) service plan, which is used in conjunction with the DSC PG9905 PowerG Temperature Sensor. The SBTM service plan allows for 24/7 monitoring, real-time alerts, and historical temperature reporting. It is designed with businesses like restaurants, grocery stores, and pharmacies in mind. Alarm Grid customers with Alarm.com commercial accounts can contact us for more information. In addition, the IQ2+ can now display a trouble condition when an external probe is disconnected from the DSC PG9905.


If you use Alarm.com for solar energy monitoring, then you will be pleased to know that IQ Panel 2 Firmware Version 2.5.3 offers the ability to provide information from your solar inverter right on your security panel! Solar inverter units from SolarEdge and Enphase are supported. Please see this prior blog post for more info about Alarm.com Solar Monitoring.

Thinking ahead, Qolsys has made Firmware Version 2.5.3 compatible with future Z-Wave 700-Series daughter cards. The 700-Series of Z-Wave will represent the successor to Z-Wave Plus, also known as the Z-Wave 500-Series. Like all new iterations of Z-Wave technology, the 700-Series will allow for extended range and battery life when used with a compatible Z-Wave controller or hub. We hope to see 700-Series Z-Wave devices enter the market sometime in the not-so-distant future. Qolsys also made improvements to the IQ2 Z-Wave Diagnostics Map when using the Z-Wave 6.81 SDK to include RSSI values, as well as the ability to move automation device on the Diagnostics Map.

Some new 500-Series Z-Wave Plus devices are now supported by the IQ Panel 2. Most notably, these include Z-Wave switches from Eaton. Newly supported models include the RF9601, RF9617, RF9640-N, and RF9642-Z. It's good to see Qolsys increasing their support of compatible Z-Wave devices, and we have heard particularly nice things about the Z-Wave switches from Eaton and Cooper.

You can now disarm from the main IQ Panel 2 during the Exit Delay if the arming session was initiated from an IQ Remote, PowerG Keypad, or key fob device. Qolsys also added three (3) new Sensor Groups for keypads, key fobs, and panic switches. These new Sensor Groups include (3) Mobile Silent, (5) Fixed Silent Auxiliary, and (7) Mobile Silent Auxiliary. These new Sensor Group options should add some more versatility for these devices. And as for the Qolsys IQ Remote Keypad, it now has the ability to pair with IP routers using the Protected Management Frame (PMF) protocol.

Qolsys iq remote ag iq panel 2 remote touchscreen keypad

There are some new changes to the Easy Install Wizard that loads upon booting up the system for the first time. A new drop-down option will allow you to select one of (13) languages for the setup wizard. There is also a new page in the wizard with QR links for you to scan using the camera on your Android or iOS phone to quickly download the Alarm.com Mobile App. Also added to the Easy Install Wizard are new help screens that provide more information on how to pair and test door and window contacts and motion detection sensors.

Some general improvements to the system's PowerG firmware have also been bundled with Firmware Update 2.5.3. The PowerG Modem Firmware is now Version 2.38. There is now support for Fire Trouble and Dirty Detector Trouble on the IQ2 and ADC when DSC PG9936 PowerG Smoke Detectors are used. Proximity tag support is now supported with the Visonic PowerG Wireless Keypads (models KP141 and KP241). And the Alarm.com back end can now show the "Not Networked" status for PowerG Sensors in the Event History. This occurs when a PowerG device is enrolled with the panel, but then fails to complete the network association and goes into RF sensor failure.

There are also some changes affecting certain PowerG Door and Window Contact Sensors. For the DSC PG9309 and DSC PG9312, both the reed switch and the auxiliary input can be disabled during disarm. The same also applies to the auxiliary input on the DSC PG9945. The purpose of this is to extend the battery life on high traffic doors. Additionally, the PG9945 and PG9309 can be learned-in with the IQ2+ twice. One zone will be for the sensor's internal reed switch, which the other will be used with the auxiliary input.

Dsc pg9945 powerg 915mhz wireless door slash window contact


Other miscellaneous features have been added as well. LiveAnswer is now supported on the IQ2 for security cameras with non-standard aspect ratio streaming. New languages of German, Danish, Portuguese, Hungarian, and Romanian have all been added to the IQ Panel 2. The IQ2 will also now provide audible and visual indication of dual-path failures when the EN Grade 2 Setting is enabled. A change to the Swinger Shutdown feature has been made so that once a sensor reaches its Swinger Shutdown limit, a subsequent sensor event will tell the IQ2 to send an event notice to Alarm.com. Lastly, various improvements to the system have been made so that the IQ2 meets the EN50131-1 Standard.

Now that we have covered all of the new features included with Firmware Version 2.5.3, we can cover the process for upgrading your IQ Panel 2. Qolsys did things a little bit different this time. In order to download 2.5.3, your IQ Panel 2 or IQ Panel 2 Plus must be running a firmware version between 2.0.1 and 2.4.2. Do not attempt to download 2.5.3 if your IQ Panel 2 is running Firmware Version 2.5.0 or 2.5.1. If your IQ2 is on one of those firmware versions, then you must upgrade in stages by upgrading to Firmware Version 2.5.2 first, and then upgrading to Version 2.5.3. More information on upgrading to 2.5.2 can be found here.

If you need to check the firmware version for your panel, click the small grey bar at the top of the screen, and choose Settings > Advanced Settings > enter Installer Code (default 1111) > About > Software. You should see the firmware version displayed. The panel in the picture below is already on 2.5.3.


Once your IQ2 is on a firmware version of 2.0.1 to 2.4.2, or is on Firmware Version 2.5.2, then you can begin upgrading the Qolsys IQ Panel 2 Firmware Version 2.5.3. To begin, make sure your panel is monitored and connected with the Alarm.com servers via WIFI. The panel should be plugged into its AC outlet, and it should not have a low-battery condition.

When ready, you can perform the update by clicking the small grey bar at the top of the screen and selecting Settings > Advanced Settings > Installer Code (default 1111) > Upgrade Software > Patch Tag > enter iqpanel2.5.3 > OK > Upgrade Using Network. Then press OK when prompted. It will take about five (5) minutes for the update process to complete. The panel will reboot as part of the update process.

If you have any questions about the Qolsys IQ Panel 2 Plus, please reach out to us. Also remember to check out this post to learn more about our monitoring plans for gaining access to Alarm.com. The best way to contact us with questions about the IQ Panel 2 System or alarm monitoring in general is to email support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid is thrilled to offer the brand-new Resideo Tuxedo Keypad! This sleek and modern keypad serves as a touchscreen controller for your Honeywell VISTA, while also providing Z-Wave Plus home automation capabilities. This will truly bring out the full potential of your VISTA Panel!


The new Resideo Tuxedo represents the third generation in the Honeywell Tuxedo Touch Series. The original Honeywell Tuxedo Touch, the Honeywell Tuxedo Touch WIFI, and the Honeywell VAM have all been discontinued to make room for the new Resideo Tuxedo. While we are a little sad to see these classic products be sent off to the "product graveyard", we are extremely excited about this brand-new keypad and what it brings to the party.

If you are familiar with the Honeywell 6290W Touchscreen Keypad that came out last September, then you will be pleased to learn that the new Resideo Tuxedo offers the exact same look and user interface (UI). In fact, the only difference between the two is the fact that the Tuxedo offers Z-Wave Plus functionality, while the 6290W is just a keypad for controlling the VISTA. With the Tuxedo, you get all of the same security functions from the 6290W (e.g. arming, disarming, bypassing zones), as well as awesome new home automation controls.

The great thing about a touchscreen keypad like the Resideo Tuxedo is that it can make your system much less intimidating and easier to control. This can be especially important for new users who are not used to working with a security system, especially one that uses a classic numeric keypad that requires specific knowledge to operate. The Tuxedo is easy to navigate, and the full-color menus can give a new user confidence in controlling their system. Most experienced users also appreciate touchscreen keypads just due to their overall ease of use.

You certainly have a great deal of automation devices that you can pair with the Resideo Tuxedo. Nearly any Z-Wave device can integrate with the keypad. You can add Z-Wave lights so that it looks like you're home while on vacation. A Z-Wave door lock can be helpful for letting your friend inside without getting up from the couch. And a Z-Wave thermostat can help you save a ton of money in energy costs, while still keeping your home comfortable. The unit supports up to 232 Z-Wave devices, so you're highly unlikely to run out of room. We recommend using exclusively Z-Wave Plus devices to build the strongest network possible.

WIFI connectivity returns to the new Resideo Tuxedo. The keypad uses its WIFI connectivity for communicating with Total Connect 2.0. You can access TC2 to control your programmed automation devices remotely from a mobile app or web browser. The WIFI connection is also how firmware updates are applied to the Tuxedo Keypad. You can alternatively use a wired ethernet connection instead of wireless WIFI, but come on, who's gonna do that? Just be aware that the Tuxedo is not an AlarmNet Communicator. You will still need a separate alarm communicator for your VISTA System and a monitoring plan to access Total Connect 2.0.

And there are many other features and specifications that we love about the new Tuxedo. This keypad and automation controller boasts a 7-inch screen with a 480 x 640 resolution. The thin-film-transitor (TFT) LCD screen is backlit, so you will have no trouble using it at night. Other features include voice and chime, a weather display, the ability to live-stream security cameras, Console Mode, a digital picture frame, and more!

You can buy the new Resideo Tuxedo Keypad from Alarm Grid right now. We are sure that you will love using this robust and powerful keypad in your home or office. It really has a nice modern look that can fit in nicely with any decor. This is truly a great way to improve upon a VISTA System. If you have any questions about the Tuxedo, or if you want to learn more about alarm monitoring, contact us via email at support@alarmgrid.com. We check our email during our business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

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2GIG GC2e and 2GIG GC3e users have some new options available, as two (2) new products have been added to the growing 2GIG eSeries Lineup. These are the 2GIG TAKE1e-345 Wired to Wireless Converter and the 2GIG TILT1e-345 Tilt Sensor. Both products are available now from Alarm Grid.

2gig tilt1 345 wireless garage tilt sensor

If you are not yet familiar with the 2GIG eSeries Sensors, they offer a more secure wireless connection than the non-encrypted 2GIG 345 MHz Sensors. By utilizing wireless encryption, the 2GIG eSeries devices are nearly impossible for potential intruders to disrupt or takeover wirelessly. This can provide added peace of mind for end users. Just keep in mind that the 2GIG eSeries Sensors will only work with the 2GIG GC2e and 2GIG GC3e. They are not backwards compatible with the older 2GIG Panels, like the 2GIG GC2 and 2GIG GC3.

The 2GIG TAKE1e-345 Encrypted Wireless Takeover Module is a wired to wireless converter that is primarily used when upgrading to a GC2e or GC3e from an older wired alarm panel. When setting up the 2GIG TAKE1e-345, it is recommended that you keep the existing panel in place. This is because the TAKE1e-345 will draw power from the exiting panel, as the unit does not come with its own power supply. Once the device is set up properly, your existing wired sensors will be able to communicate with your GC2e or GC3e across an encrypted wireless protocol.

The 2GIG TILT1e-345 Encrypted Tilt Sensor is a tilt sensor designed primarily to monitor garage doors. The device works by sending an alert signal to the panel whenever the unit is tilted more than 45 degrees. Normally, the TILT1e-345 is mounted vertically on top of a garage door. When the garage door is opened, the sensor will shift to a horizontal position. This will trigger the sensor and tell it to alert the panel. Other potential uses for the 2GIG TILT1e-345 include use on mailboxes, pet doors, and hinged crawl space doors. Really, any structure that opens vertically can make use of the sensor.

Both of these great sensors are now available from Alarm Grid. If you have any questions about the 2GIG TAKE1e-345 or the 2GIG TILT1e-345, or if you want to learn more about how you can monitor your 2GIG GC2e or 2GIG GC3e, then please contact our team by emailing support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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After much anticipation, the DSC PG9WLSHW8 PowerG Wired to Wireless Converter is finally available! End users now how a reliable option for taking existing hardwired security and life-safety sensors and interfacing them with a security system that supports PowerG Wireless Sensors.


Wired to wireless converter modules for wireless security systems are nothing new. Hardwired sensors connect with wired to wireless converter modules. The converter then sends wireless signal to the panel on behalf of the connected wired sensors. The wired sensors can then be programmed to wireless zones on the system. As far as the system is concerned, the wired sensors at the converter module are no different than wireless sensors.

How the DSC PG9WLSHW8 differs from prior wired to wireless converters is that it transmits wireless signals across the PowerG wireless protocol. PowerG uses Frequency Hopping Spread Spectrum (FHSS) technology to prevent RF jamming, with the communication signals constantly switching between frequencies from 912 MHz to 918 MHz. In addition to using FHSS technology, PowerG Sensors also take advantage of military grade 128-bit AES encryption for enhanced wireless security. This makes these sensors some of the most secure wireless devices in the industry. Any hardwired sensor connected with the DSC PG9WLSHW8 will utilize this same level of security and protection.

But PowerG Sensors offer more than just top-grade security. They also offer incredible wireless range. Depending on the system being used, a PowerG Sensor is able to communicate from up to two (2) kilometers (km) away in an open air environment. This capability also applies to the DSC PG9WLSHW8. With perfect, direct line-of-sight, you can have the converter module up to 2km away from certain compatible panels and expect the signals to go through reliably. That is perfect for large buildings, including hospitals, warehouses, schools, and more. You would be very hard-pressed to find another wireless sensor lineup with the same communication range capabilities as PowerG.

There are all sorts of possible applications for the DSC PG9WLSHW8 Wired to Wireless Converter. But at this time, the module can only be used with a Qolsys IQ Panel 2 Plus Security System. All versions of the IQ Panel 2 Plus can support the DSC PG9WLSHW8. Please be aware that the IQ2+ has a smaller antenna than the other PowerG Systems, so its wireless range is limited to roughly 2,000 feet in open air. The other very important note is that the "other" PowerG Security Systems will NOT support the converter at this time. DSC says that support for these systems will be added later. These other potentially compatible systems include the DSC Iotega and the DSC PowerSeires NEO with an added PowerG Wireless Transceiver.

But there is so much else about the DSC PG9WLSHW8 that makes it such an exciting piece of equipment! Namely, the unit has four (4) programmable outputs (PGMs) for connecting relay-triggered devices. The second programmable output (PGM2) is particularly notable, as you can connect up to (18) 2-wire smoke detector units at this location. Alternatively, you can also use 4-wire smoke detectors and wired CO detectors are regular zone inputs for the unit. The PGMs are also useful for connecting wired sirens, as the unit provides a supervised bell output of 12V @ 700mA. And installers will really appreciate the fact that the module allows for end-of-line resistor (EOLR) value learning from 1k to 10k ohm resistors. Both single-end-of-line (SEOL) and double-end-of-line (DEOL) resistor wiring is supported.

One final and very important note about the DSC PG9WLSHW8 is that stock for the item is currently severely limited due to the ongoing pandemic. It's possible that if you order the PG9WLSHW8, you might be put on a waiting list for the item, as our manufacturers try and keep up with constant demand for products. If you do end up buying the DSC PG9WLSHW8 while it is back-ordered (BO), then our team will contact you at our earliest convenience to let you know about the situation. If you do decide to cancel the order due to it being back-ordered, then your debit or credit card will be refunded for the entire cost of the order.

If you have any questions about the DSC PG9WLSHW8 or about alarm monitoring in general, then please reach out to us! The best way to contact us is by emailing support@alarmgrid.com. This is also a great email to use if you want to find out if the DSC PG9WLSHW8 or any other product sold by Alarm Grid is currently in-stock or back-ordered. Our team checks email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid has learned that Qolsys has uncovered some issues with their current Z-Wave firmware (6.81.03) for the IQ Panel 2 and IQ Panel 2 Plus. They are currently working on a new patch tag update to replace 6.81.03. However, the new update patch has not yet been made available.

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

Qolsys released Z-Wave Firmware Update 6.81.03 to provide the IQ Panel 2 with the Smart Start feature and to upgrade the system's Z-Wave security protocol to S2. Alarm Grid previously covered the 6.81.03 Z-Wave Firmware Version in this prior blog post. Our post specifically focused on the Smart Start feature, but it did provide information on the required Z-Wave firmware version.

Unfortunately, there have been compatibility issues between Z-Wave Firmware 6.81.03 and various Z-Wave devices. The only device that we know for sure has experienced issues with the system is the August Smart Lock Pro. But it is certainly possible that other Z-Wave devices may be affected. We have also confirmed that the August Smart Lock Pro will work fine on IQ2 Systems that have not yet had the 6.81.03 Patch applied.

With the issue in mind, we recommend NOT upgrading to Z-Wave Firmware Version 6.81.03. In fact, Qolsys has removed the 6.81.03 Patch Tag from their servers, making it virtually impossible to apply this update. But if you were planning to apply the update using a different method, such as an SD card, please do not proceed with that action. Just hang tight on the current Z-Wave firmware until the new patch is available.

We also understand that many people have already applied the 6.81.03 Patch. We are disappointed to say that there is no way to "roll-back" or "downgrade" the Z-Wave Firmware to an older version. We apologize for any inconvenience that this may cause. But it is our understanding that most Z-Wave devices should not experience any problems on 6.81.03. If your Z-Wave network is still working as normal, then you should have nothing to worry about.

Alarm Grid does not currently have an ETA on when the new Z-Wave patch tag will be made available. However, we expect that it will be fairly soon. Qolsys is usually very quick and diligent about rolling these things out, and we're sure it is a top priority for the. We will post an update blog after the update has been made available. We then recommend upgrading your system's Z-Wave firmware to the new version as soon as you can.

If you have any questions about the Qolsys IQ Panel 2 or its Z-Wave firmware versions, you can reach us for support@alarmgrid.com. That email is also great if you are interested in starting new monitoring service. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid is now offering bundled versions of the Honeywell Lyric Alarm System that include the panel and a compatible LTE cellular communicator. The LYRICUPGRADE-A will have the LYRICLTE-A AT&T LTE Communicator, and theLYRICUPGRADE-V will feature the LYRICLTE-V Verizon LTE Communicator.

Honeywell lyric controller encrypted wireless security system

If you hang around our website regularly, then you probably already know that Lyric System Kits are nothing new for us. But these are fairly unique in that they offer just the system and communicator, without any new sensors. You might want to get one of these kits if you are upgrading from an older LYNX Touch System that can't receive a firmware update, such as a Honeywell L5100 System. The Lyric can support the vast majority of the Honeywell 5800 Sensors used with the older LYNX Touch Systems.

The reason why we decided to release these new Lyric Upgrade Kits is due to the 3G sunset that will be happening in 2022. Older cellular networks are being shut down, and many users are scrambling to find LTE options for their systems. With one of these new kits, you will be getting a Lyric System that is dual-path ready with both WIFI and LTE cellular connectivity. This is the best way to ensure that your panel stays reliably monitored, keeping any potential downtime to an absolute minimum.

The Lyric System offers some great features, such as a 7-inch touchscreen display, support for encrypted Honeywell SiX Series Sensors, connectivity with Total Connect 2.0, the ability to interface with Apple HomeKit, built-in Z-Wave functionality, a 2MP camera for taking disarm photos, and so much more. It truly is a state-of-the-art security system, and it can make a great addition to your home or business.

If you are interested in learning more about the Honeywell LYRICUPGRADE-A or Honeywell LYRICUPGRADE-V, or if you want to know more about monitoring service in general, please email us at support@alarmgrid.com. We check new email from 9am to 8pm M-F, and we always do our best to respond as quickly as possible. We look forward to hearing from you!

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We're here once again to remind you to upgrade the old 3G or CDMA cellular communicator for your alarm system to an LTE communicator! Once the associated cellular network is shut down, the old communicator will no longer work in any manner. This could leave your home or business vulnerable!

Honeywell lte l57v verizon lte cellular communicator for l5200 l

Security systems use internet and/or cellular communication to send out signals to central monitoring stations and/or interactive monitoring platforms like Total Connect 2.0 and Alarm.com. This is the very core principle of alarm monitoring. And if the associated communication network is shut down or fails, then alarm monitoring will become impossible.

Just like your phone, tablet, or computer, your alarm system cannot just magically send out signals. It needs equipment to accomplish this task. That equipment comes in the form of an alarm monitoring communicator. This is a piece of hardware either inside, or located nearby your alarm panel, much like what you would find inside of another electronic device that needs to communicate out and also receive incoming signals.

In the world of cellular communications, you have likely heard about the new 5G networks. These 5G networks represent the latest and greatest cellular technology available, and they are certainly going to change the game when it comes to mobile communication. But while service providers are working to develop new 5G infrastructure, they are also phasing out older technology. This includes the AT&T 3G Network and the Verizon CDMA Network.

If you have a system with a cellular communicator that works across a 3G network, such as the aforementioned AT&T 3G and Verizon CDMA Networks, then time is running out for you to upgrade. While we cannot provide an exact date of shut down, we can confirm that it is due to occur sometime in 2022.

Now, you might be thinking, "Well gee, 2022 is a long way away. I'll just wait until then." And really, we can't force you to upgrade now. We have already promised to continue supporting older communicators for as long as possible. But if you have the means to buy a new cellular communicator and keep your existing system running, then we urge you, as professionals, to make the jump sooner rather than later.

Time is moving quickly, and we can all but guarantee you that some people will not get the memo, and they will get left behind. We understand. For many people, a security system is not something that is on their minds regularly. Historically, this has been a piece of hardware that you hide away somewhere, while only interacting with a wired keypad. But don't take this deadline lightly. Make the jump sooner rather than later, and save yourself the trouble.

We are also often asked by people upgrading from 3G or CDMA which type of communicator they should get. The answer to that is an LTE communicator. LTE is the direct successor to 3G and CDMA. If you have heard the term "4G LTE", that's where LTE comes from. There have been LTE communicators available for security systems for a few years now. They work great, and they can keep a system monitored well into the very distant future.

You might be wondering why we aren't recommending a 5G alarm monitoring communicator. The truth is that 5G technology is still so new that there aren't really any 5G communicators available quite yet. We are sure that we will have some 5G communicators available to sell and promote in the near future. But for right now, LTE is the best available. And since LTE already provides fast speeds, there really won't be much difference for a security system.

Another common concern we encounter is that end users are fearful that LTE will also one day become obsolete. Our response to this concern is that LTE will most likely remain active and in place for many, many years, even decades into the future. The term LTE itself even stands for "Long Term Evolution". Cellular service providers envision 5G as the primary network of the future, with LTE infrastructure being kept in service as a reliable backup.

It's important to understand that building a new nationwide cellular network is not cheap. Every cellular service provider is spending billions to build the necessary infrastructure. To them, this is not a joke or a game. The 5G networks are being built to last. They enable the remarkably fast speeds needed to support future technology. The idea here is that they are spending huge amounts of money now so that they do not need to build new networks later.

And while 5G cellular networks are the technology of the future, the current LTE networks are also not going anywhere anytime soon. Why? They are designed to serve as backup options once 5G is fully in place. This is much like the current 3G and CDMA networks. They are a backup to the current LTE networks. If you have ever noticed that your LTE phone is also capable of using 3G, that is why. It's in case LTE is ever unavailable for some reason.

The difference with 5G is that, once in place, it is going to be the premier option for a very, very long time. The very idea of a supposed "6G network" isn't really even fathomable at the moment. We're likely talking decades from now. What you can expect in the near future is that 5G will become the primary technology, while LTE will be kept in-service as a backup.

And again, we hear some more cries from people, "Well, I'll just wait for a 5G communicator to come out." The truth is that with alarm systems, the difference between LTE and 5G really won't matter all that much. Security systems do not transmit large amounts of data. Yes, 5G might make some automation commands a hair faster. But LTE can already handle this quite well. And it's very possible that 5G communicators might not be ready before the 3G sunset.

Long story short, you should upgrade to LTE as soon as you can if you intend on using cellular communication with your security system. Remember that cellular service is much more reliable than WIFI connectivity. Even in the year 2020, internet outages are relatively common. They likely always will be. That is why users are willing to pay a premium for cellular monitoring service. Cellular all but ensures your system will always stay connected.

While your 3G or CDMA communicator might be working great right now (as it always has been), you will wake up one day (in 2022) only to find a scary "Comm Fail" message with no quick solution. And if you are cell-only, your panel will be offline, and your home or business will be vulnerable. Don't let that happen. Just make the jump to LTE as soon as you can.

Alarm Grid offers LTE cellular communicators for many types of alarm systems. We can help you get exactly what you need so your transition is as seamless as possible. As of this writing, there won't be any increase in your monthly bill. You will pay exactly the same monthly fee for cellular monitoring service using a new LTE communicator as what you pay with a 3G or CDMA communicator now. You only need to buy the new LTE module. That's it.

And if you're worried about needing to install your new LTE communicator, fear not! These devices are super easy to install. And if you're monitored by Alarm Grid, we will be more than happy to help you through the installation process. That's our job. Every day, we encounter new and inexperienced users and help them monitor their homes and businesses. And that includes keeping existing systems running. We love what we do, and we're happy to help.

Maybe you aren't sure which LTE communicator you need for your system? Hey, we totally understand! It's not like you're completely obsessed with this stuff (like we are). Just shoot us an email with a picture of your panel, and we can help you explore your options. If you can get us a picture of the panel's inside with its current communicator, then that's even better!

Like always, the best email to reach us is support@alarmgrid.com. We'd love to hear from you, whether you're an existing Alarm Grid customer, or if you're looking for the very best in DIY security. Maybe you would prefer to talk on the phone? That's cool too. Our number is (888) 818-7728, and we happily answer phones from 9am to 8pm ET Monday thru Friday.

Our goal is to make the 3G and CDMA sunset as easy and as seamless for our customers (and future customers) as possible. The time to take action is now. We can help you get what you need so that you and the people around you stay safe and protected. The 3G sunset is serious, and we don't want you to get left behind. Please, upgrade now. We are grateful to have you as a member of the Alarm Grid family, and we look forward to hearing from you.

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Alarm Grid has been beta testing the upcoming Honeywell ProA7 Panel. This will become the first newly released wireless security system from Resideo after being spun-off by Honeywell. The panel supports some nice new features, and it is expected to be used by DIYers and professionals alike.


The first thing we love about the Honeywell ProA7Plus Security System is how slim and non-obtrusive it is. Honeywell Home has recognized that a security system is no longer something you hide and tuck away. It is a fixture in your home, and it should look nice on a wall or standing on a table. With its tablet-like profile, this panel was specifically built with the modern homeowner or innovative business owner in mind. Once again, Honeywell has proven that home or small business security is a matter you can take into your own hands.


We have also confirmed that the Resideo ProA7 will have a built-in Z-Wave Plus 500-Series Chipset for supporting a variety of smart home automation devices. You can build around the system and add devices like door locks, smart lights, and thermostats for controlling the temperature. Resideo has also stated that the system will support partitioning, which makes it ideal for multi-family homes, rental properties, rooms with important documents, and so much more.

Beyond that, we cannot confirm any other major details. However, we do predict that HomeKit functionality will return for this system. It is also expected that Honeywell will release a new ProSeries Sensor lineup for exclusive use with this system. We can expect the sensors to utilize top-of-the-line wireless encryption and offer a longer communication range than previous Honeywell offerings. We have not received word if the ProA7 will be backwards compatible with Honeywell 5800 Sensors and/or Honeywell SiX Sensors. We also don't have any type of ETA, but we hope it will come fairly soon.

One last consideration for the Resideo ProA7 is that it will likely support IP-only monitoring service. Resideo tends to make cellular communication optional for their systems when it comes to alarm monitoring. The only requirement is that the panel is connected with the AlarmNet360 Servers. This can be through IP and/or cellular service. While cellular connectivity is recommended for superior reliability, many users elect to keep costs as low as possible by going IP only. This will likely make the Resideo ProA7 the top choice for anyone simply wanting basic low-cost monitoring service without cellular backup. We expect Resideo to sell standalone communicators that can be easily added if cellular monitoring is desired.

Alarm Grid will make sure to keep you up to date as we learn more about this exciting new panel. If you are looking for a new panel right away, then you might also consider the Qolsys IQ Panel 2 Plus. That is a great system for anyone looking to start new monitoring service. Another panel to look at is Honeywell's current flagship panel, the Honeywell Lyric Controller. The Lyric is ideal for HomeKit compatibility and IP-only monitoring. And if you want more information about these panels or our monitoring services, then the best way to contact us is to email support@alarmgrid.com. Our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

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Users of 2GIG GC2e and 2GIG GC3e Systems now have a great new environmental sensor option in the 2GIG FT6e-345 Wireless Encrypted Flood & Temperature Sensor. The versatile sensor offers water leak, high temperature, and freeze detection. It uses encryption for enhanced wireless security.

2gig ft6 345 wireless flood and temperature detectorInstalling flood sensors and temperature sensors is a great way to prevent serious property damage to your home or business. You can get remote alerts from your monitored security system through an interactive platform like Alarm.com. This way, you will be notified right after the water leak begins or your HVAC system malfunctions so that you can take action before significant damage occurs. This can save you thousands.

What's interesting about the 2GIG FT6e-345 is that it does not use a detached probe for flood detection. Instead, there are built-in metal contacts on the top and the bottom of the sensor to detect leaks. The paths leading up to these contacts are sloped so that liquid is detected faster. This is important for ensuring a fast response in case of a flood or serious water leak.

You do not need any tools to install the 2GIG FT6e-345. Simply place it in a location where leaks are likely to occur, and program the sensor to the panel. Popular locations for the 2GIG FT6e-345 include underneath sinks, below hot water heaters, under refrigerators, and behind toilets. You might also use one in your basement if it is prone to flooding.

Another great aspect of the 2GIG FT63-345 is that it makes for an effective temperature sensor. For high temperature detection, the sensor alerts the system upon sensing a temperature of 95°F or higher for three (3) consecutive minutes. On the low end, the sensor sends out an alert upon sensing a temperature of 41°F or lower for three (3) consecutive minutes. This will give you time to take action before your pipes freeze.

The 2GIG FT6e-345 uses three (3) system zones for full functionality. Each wireless zone is programmed with a different Loop Number for different functionality. Loop 1 is for flood detection. Loop 2 is for high temperature detection. Loop 3 is for freeze detection. If you do not need to use each function for the sensor, then you can skip programming the zone for the associated Loop Number.

We are excited to welcome the 2GIG FT6e-345 as a new addition to the 2GIG eSeries Encrypted Sensor lineup! Remember that using encrypted sensors makes it virtually impossible for potential intruders to hack or spoof your system. For anyone with a 2GIG GC2e or GC3e System, using 2GIG eSeries Sensors is strongly recommended. They are super easy to program, and they provide effective results.

If you have any questions about the 2GIG FT6e-345 or any of our other products, or if you want to learn more about our monitoring services, please email us at support@alarmgrid.com. We will be happy to answer any questions you might have. Our support team operates from 9am to 8pm ET M-F. We look forward to hearing from you!

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