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Intruducing the Qolsys IQ Heat 135 / 200. It offers a selection for the fixed alarm temperature limit of either 135°F or 200°F (57.2°C or 93.3°C). In addition, it has a rate-of-rise feature that activates an alarm if the temperature rises more than 12°F - 15°F (6.7°C - 8.3°C) per minute.

Qolsys is streamlining their products by combining the features of the Qolsys IQ Heat 135, and the Qolsys IQ Heat 200 into a single device. Using an internal jumper, the user can choose a fixed temperature alarm threshold of either 135°F (57.2°C) or 200°F (93.3°C). Based on this jumper setting, a temperature above the selected threshold will cause an alarm.

In addition to the fixed-temperature alarm threshold, the IQ Heat 135 / 200 also has a built-in rate-of-rise detector. If the ambient temperature rises from between 12°F - 15°F (6.7°C - 8.3°C) per minute, an alarm will occur.

Once either alarm threshold has been met, the IQ Heat 135 / 200 will use its transmitter to send an alarm signal to a compatible system. This includes any of the Qolsys IQ Panel 2, IQ Panel 2 Plus, IQ Panel 4, IQ4 Hub, IQ Hub, and IQ4 NS panels with a 319.5 MHz receiver built in. It can likely also be used with Interlogix/GE panels that support this frequency, such as the Simon panels, though we have not tested to confirm this.

The jumper used to set the fixed-temperature threshold has three (3) pins. If the jumper is across the LOW and center pin, the detector is set for 135°F (57.2°C) if the jumper is across the center and HI pin the detector is set for 200°F (93.3°C). If the jumper is removed completely, or lost, then the detector defaults to the high, or 200°F (93.3°C) setting.


The Qolsys IQ Heat 135 / 200 uses a single Panasonic CR123A 3V battery, and the expected battery life is about ten (10) years. Besides how often the detector transmits a signal, the biggest factor in battery life is ambient temperature. When the detector is mounted to the ceiling, the ceiling temperature should never exceed 100°F (37.8°C) under normal conditions. Just know that extreme temperatures, high or low, will likely affect the life expectancy of the battery.

The detector is fully supervised for RF check-in and transmits a signal to the system every 62 - 68 minutes. If the alarm panel doesn't hear from the sensor for a specified period, it will indicate a trouble condition on the zone associated with the IQ Heat. In addition to RF supervision, the detector is also supervised for tamper. If the heat detector is pulled away from the wall or ceiling, it will generate a tamper transmission to the alarm panel.

Specifications

  • Device Type: Wireless Heat Detector
  • Operating Frequency: 319.5MHz (crystal-controlled)
  • Supervision Interval: 62 - 68 minutes
  • Fixed Temperature Detection: Selectable 135°F (57°C) or 200°F (93°C)
  • Rate of Rise Rating: 12° to 15°F (6.7° to 8.3°C) per minute
  • Mounting Location: Ceiling or Wall
  • Ceiling Mounting Specification: At least 4 in. (10cm) away from any walls
  • Wall Mounting Height: Top of detector within 4 to 6 inches (10 to 15 cm) of the ceiling
  • Standby Current: Less than 0.9μA
  • Operating Temperature: 32°F to 150°F (0 to 65.6°C)
  • Operating Relative Humidity: 0 to 95% noncondensing
  • Batteries: One (1) Panasonic CR123A 3V (included)
  • Expected Battery Life: 10 years (depends on how often the detector transmits signals, but is more dependent on the temperature of the installation environment. Warmer temps (within range) = longer life)
  • Dimensions: 2.29" Diameter x 1.28" High (58.25mm Diameter x 32.4m High
  • UL Max Ambient Ceiling Temp: 100°F/150°F (37.8°C/65.6°C)
  • Maximum UL Spacing: 50ft (15.2M) x 50ft (15.2M)
  • Agency Listings: UL 521 Heat Detectors for Fire Protective Signaling Systems, UL985 Household Fire Warning System Units, CAN/ULC-S530 Heat Actuated Fire Detectors for Fire Alarm Systems, CSFM Category 7270 - FCC: 15.109 Class B, 15.231, Industry Canada: ICES-003, RSS-210
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If you're shopping for electronic security, Z-Wave, or other low-voltage equipment, and you find a product that you love, that Alarm Grid doesn't currently offer, submit this form so we can list it. Send us an email to support@alarmgrid.com to let us know, and we'll expedite the listing.

We may not be able to source every product you run across, but if we can, we'll gladly list lifestyle and security-related products on our site. If you're designing a system and you need the product within a specific time frame, send us an email to let us know and we'll get the item listed as quickly as possible.

On our New Product Form, we ask for certain information. Below, we'll list each piece of information and a brief explanation of what we're looking for in each:

Product Title (Required):

This is like a Make and Model, or Manufacturer and Model Number. Provide as much identifying information as you can, particularly if different models are very similar and you require a specific one. We may add more than one model, but we want to add the one you're looking for first.

Product SKU (Required):

An SKU stands for Stock Keeping Unit. It helps both manufacturers and retailers keep track of product stock and also helps to make sure that when you inquire about apples, we don't give you oranges instead. For us, it is very important, but may not always be apparent when you're shopping for a product.

Below is an image taken from the Alarm Grid storefront on Amazon.com. As you can see from the listing, there is no SKU specifically called out. But, we happen to know that the SKU for this product is PROLTE-A. So, if you're attempting to provide us with information on a product, and you can't find an SKU, list the model number again (as the SKU is required on the form). We'll do our best to find the correct product with the information provided and may reach out via email to make sure we have the correct item.


Help Us Source It (Optional):

Where were you shopping when you saw this item? Was there a particular website? Provide as much information as you can on where this product can be found.

Approximate Sales Price (Optional):

What is the price you've seen for this product elsewhere? You may think we only ask this so we can charge as much as possible for the product, but that's not the case. Alarm Grid is not a wholesale distributor, and as such, other wholesalers and dealers may have a price for an item that we can't match (and we don't price match).

If we find that's the case, we'll be honest with you about it. We may still list the product on our site, but we won't hold you up if you're waiting for us to list it, only to find that our price is higher than you expect.

Please Describe the Item's Function In a Paragraph (Optional):

Yes, there's homework, though we're not asking for a full book report. Just give us a brief description of what this item is used for. You can even tell us what you want to use it for. This helps us in a couple of ways. It gives us a good understanding of why the product is useful, and it also allows us to be sure that the item will do what you want it to do. If not, we may be able to recommend a different item that will work better.

Please Describe Why You Believe Alarm Grid Should Sell This Product (Optional):

This can be as simple as "Because it's new and you don't offer it yet." Just give your thoughts about the product.

What Is Your Name? (Optional):

This is not a required field, but if you do send us an email to expedite the addition of the recommended product to our site, it will help us tie that email to this request.

Email (Optional):

Once again, this is not required but will help us if we have questions about the product. Particularly, if you're not able to provide an accurate SKU. If we can't properly source the product, and we don't have an email to contact you, then we may have to abandon the attempt to offer it on our site.

So, that's how you can request that a new product be added to the Alarm Grid website. We can sometimes get a product listed on the same day, depending on what time we receive the request and an email asking us to expedite the listing. Just don't forget to follow up on high-priority requests with an email letting us know you're waiting for the product to be available.

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Alarm.com has added a new product to its video doorbell lineup and Alarm Grid is proud to offer it. It is the ADC-VDB780B wireless video doorbell. This is the first video doorbell we've offered that is wire-free. It's powered by a rechargeable battery and does not require an existing wired chime.


The ADC-VDB780B wireless video doorbell uses the Alarm.com ADC-W115C as its chime. Because at least one (1) wireless chime is required, the doorbell is only being sold as a bundle. Alarm.com ADC-VDB780B-W115C-BNDL is the SKU for the battery-operated doorbell with one (1) wireless chime. The ADC-W115C plugs into any standard interior wall outlet.

Alarm.com is well known for its lineup of video cameras, including its video doorbells. But, the ADC-VDB780B doorbell is a game changer. Its wire-free setup does not limit you to installing only where existing, working, doorbell wiring exists.

Doorbell wiring is usually thin and solid core wiring. What happens to solid core wiring after bending it too many times? SNAP! It breaks. Having experienced this myself, I was left dead in the water unless I wanted to hire someone to re-run the doorbell wire.

But that is no longer the case. If your doorbell wire has broken or become damaged and you do not want to invest in fixing it. Or, if you have a side or a rear door where no doorbell was ever installed in the first place, and you would like a doorbell camera in that location, this new battery-operated doorbell from Alarm.com could be your new best friend.

The ADC-VDB780B wireless doorbell comes with a bracket that locks the doorbell into place. The doorbell has a battery that is expected to last up to six (6) months on a single charge. When it does need charging, just unlatch the bottom of the doorbell mount, remove the doorbell, then pull down and separate the battery pack from the main unit. Then, you can charge the battery with the included micro USB cable. The actual plug-in wall charger is not included. You will need to provide your own 5V/1.5A USB charger. This is similar to what you probably use to charge your phones and/or tablets. A fully drained battery takes around seven (7) hours to fully charge.

The operating temperature for the ADC-VDB780B is -4°F to 122°F (-20°C to 50°C). If the doorbell's temperature gets too low, or too high, it will shut down in order to prevent damage to the unit. You can set up low and/or high temperature notifications through the Alarm.com app or website. Colder temperatures are known to have a negative impact on lithium-ion batteries, so users in colder climates may notice that they need to charge the battery more often than advertised. A rapid drop in temperature may cause the battery to discharge more rapidly, and the battery indicator to provide incorrect information. Users in colder climates should plan on charging the battery more often.

The included ADC-W115C smart chime gets plugged into a standard, unswitched interior wall outlet near the doorbell. The chime is not rated for outdoor use. It connects to the local WIFI router and can provide an access point for the video doorbell. It can be customized with the desired chime sound through the Alarm.com app or website. At least one (1) ADC-W115C must be configured for each ADC-VDB780B, but from there, you can add as many of the wireless chimes as you like to the account. Once a wireless chime is added, and the "Send button press notifications to Alarm.com Smart Chime" option is enabled for the video doorbell all wireless chimes associated with the account will sound when that doorbell's button is pressed.

This bundle utilizes a 2.4GHz WIFI network. A router with an internet connection and 2.4GHz capability is required. This bundle also features HD video quality, two-way audio, a wide viewing angle, and a Li-ion rechargeable battery. The ADC-VDB780B video doorbell is also equipped with video analytics and night vision.

We expect many who were limited in installing a video doorbell only where they had a current working doorbell, to be excited about this new product. In fact, even one of our own, upon seeing this release, said "Oh wow. That’s what I want. Battery powered!!"

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Alarm Grid's distributor now has the Qolsys IQ Panel 4 in white available with the 345 MHz receiver in both the AT&T and Verizon versions. The same panel, in black, will soon be available. This panel supports both the legacy 345 MHz 2GIG and Honeywell RF sensors and the DSC PowerG sensors.

If you're looking to upgrade from a panel with either 2GIG or Honeywell 345 MHz sensors, or maybe a combination of both, then you should check out the Qolsys IQ Panel 4, now available, with support for these older wireless sensors. The IQ Panel 4 is an upgrade from the Qolsys IQ Panel 2 with a newer OS, more memory, and a faster processor.

At the center of the Qolsys IQ Panel 4 is a Qualcomm MSM8953 chipset with an 8-core Qualcomm SnapDragon Processor. It has 16 GB of NAND Flash memory. The base operating system is Android 9. By comparison, the IQ Panel 2 and 2 Plus used Android 5.1 as a base, with a quad-core processor. These updates in hardware and software for the IQ Panel 4 mean that it has tons of expansion capability, with the hardware and software to support it. Updated hardware supports updated software as well as new features. Expect lots of updates to this system, much of it based on customer feedback.

There are other updates too. The front-facing camera has been upgraded from 5MP to 8MP. In addition to a higher resolution, the camera also has a wider 120° viewing angle allowing it to capture more context with disarm images and peek-ins. The vertical tilt angle of the camera can be manually adjusted by the user to dial-in the best angle for disarm photos based on the height of panel users.

The Qolsys IQ Panel 4 has support for up to 128 zones, using PowerG and/or Honeywell or 2GIG 345 MHz RF sensors. This makes it the perfect replacement for an older Honeywell or 2GIG system with working sensors still installed. PowerG sensors, manufactured by DSC, are fully encrypted with 128-bit AES encryption and are also supported on every version of the Qolsys IQ Panel 4. They have an open-air range of up to 4,000' (1219m) when used with this panel. And in the unlikely event that you still have a range issue, there are PowerG Repeaters available to boost the range.

The Newest IQ Panel 4 Versions and Kits, now available from Alarm Grid:

Each of the unencrypted kits listed above includes the Versa-2GIG Door/Window Sensors. In the 3-1 kits, there are three (3) of these, in the 10-1 kits there are ten (10). These kits also include one (1) DSC PG9914 PowerG PIR motion sensor. The encrypted kits listed above contain either three (3) or ten (10) DSC PG9303 PowerG Door/Window Sensors, and one (1) DSC PG9914 PowerG PIR. The 3-1 kits are a great start for installations in apartments and small homes, while the 10-1 kits are great for larger homes and small businesses.

With its 700-Series Z-Wave Plus V2 controller, up to 137 Z-Wave, Z-Wave Plus, and Z-Wave Plus V2 devices can be integrated with the system. This includes Lights, Locks, Thermostats, Water Valves, and Relays. When purchasing new Z-Wave devices, always choose devices with the latest version of Z-Wave supported by the controller whenever possible. Doing so will provide the best possible user experience. Older and newer Z-Wave devices can be installed on the same network, as long as the user is aware of the limitations when such a configuration is used. Up to 242 users are supported on the IQ Panel 4 with one (1) Dealer Code, one (1) Installer Code, and 240 users with the role of Master, User, Guest, or Duress applied to each.

As a quick reminder, the IQ Panel 4 has either a Verizon or AT&T LTE cellular communicator built in. Be sure when purchasing your panel that you choose the carrier that has the best possible signal in the installation area, regardless of what carrier your personal cell phone may use. And when choosing a plan from Alarm Grid to use with your IQ Panel 4, remember that you will need a plan that supports Cellular Alarm Communication. That will be either a Gold or Platinum Plan (Self or Full). If you don't want to take advantage of the Alarm.com app or webpage features, then you can also choose our Cellular Alarm Monitoring plan, which includes Central Station Monitoring, with no remote control capabilities.

The Qolsys IQ Panel 4 is a panel that's truly ready for the future. Qolsys has taken all the feedback they received with their IQ Panel 2, addressed the few inefficiencies and form factor issues, and have really come out with a nearly perfect offering. When coupled with Alarm.com, the Qolsys IQ Panel 4 is a formidable tool in keeping your loved ones and your belongings safe.

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Alarm Grid has obtained an extremely limited supply of the brand new Resideo IPCAM-WOC2 WIFI, outdoor, 1080p camera, compatible with Total Connect 2.0. After the announcement in March, 2021 that the IPCAM-WOC1 was discontinued, Resideo and Honeywell Home were left with no outdoor camera option.

Our blog in March announced that the Honeywell IPCAM-WOC1 would be discontinued. At the time, we didn't know why the camera was being discontinued. There wasn't a lot of information available then about why it was discontinued, or whether there would ever be a replacement. With Alarm.com releasing new variations of their cameras at a fast and furious pace, we were left to wonder what Resideo was thinking.

In July, 2021, we passed on to our readers that either the IPCAM-WOC1 (also sometimes referred to as the Lyric OC1) would make a return, or if not a return, that it would possibly be replaced with something very similar. It came to light that the reason the outdoor camera had been discontinued in the first place was that certain components involved in its production were no longer being produced.

Resideo was unable to source those same components elsewhere, so they are preparing to release the IPCAM-WOC2. This camera is technically not even released yet, so we don't have official documentation, with the exception of a Quick Install Guide, which frankly, contains several errors. For starters, we know for a fact that the image of the camera and its components used in the guide is incorrect. This document, much like the camera itself, will soon be receiving a face lift.

Some of the things that we know are updated in the IPCAM-WOC2, as compared to the IPCAM-WOC1 are: The Bluetooth Antenna is internal on the IPCAM-WOC2. It was external (part of the big wiring bundle) on the IPCAM-WOC1. The WOC2 will support Audio Analytics, with intelligent sound detection. The WOC1 did not support audio. The IPCAM-WOC2 comes with a 16 GB MicroSD card pre-installed, the IPCAM-WOC1 came with a 8 GB card. These are just a few things that we know about, when the full specs are released, we will update our product description with the full gamut of features and specifications.

If you've been waiting to get your hands on an outdoor 1080p camera that's compatible with Total Connect 2.0, now is your chance to pick one up. Given all the supply chain issues revolving around the global chip shortage, this is one of a handful of products that we know is currently in stock. But you had better hurry, because supplies are extremely limited. Once the units we have in stock are gone, we will likely have to wait for the full product release before we can offer any more.

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The new ADC-V724 is the first camera from Alarm.com to offer 2-Way Audio in addition to 1080p HDR video, and IR night vision. With the integrated mic and speaker, you could easily have some fun with the neighborhood trick-or treaters while still protecting your property from vandals.

We all know that house in the neighborhood where the owners go all-out for Halloween. In some cases, it's like a haunted house attraction where, instead of having to pay to get in, you get candy if you're brave enough to get to the door. The Alarm.com ADC-V724 could help you make your house the one everybody's talking about this year!

Don't get me wrong, this camera is great all year. It just happens that it's being released at this time of year, which is fortuitous. Because, maybe you're not that house, maybe you're the other house. The one where the inhabitants turn all the lights off and pretend not to be home because they forgot to buy candy. Maybe you're in for some tricks because you don't have any treats. Well, the ADC-V724 has you covered there too. With one of these installed, you can sit inside and watch your property. If anyone shows up to play tricks, you can politely tell them through the camera that they should skip your house.

The ADC-V724 has an improved mount over previous versions of Alarm.com cameras, for better long-term stability. It also has an easier to reach Micro SD card slot, in the event you want to take advantage of the Onboard Recording feature. The minimum capacity for a Micro SD card is 32GB, maximum is 512 GB. No Micro SD card is included with the camera. It also allows you to take advantage of the full suite of Alarm.com Video Analytics, which is a powerful tool for eliminating unwarranted video captures. The ADC-V724 offers High Dynamic Range (HDR) for better light/dark contrast in low-light environments, and can work with either 2.4 GHz or 5 GHz WIFI. With the built-in microphone, audio is included in recorded clips. When it comes to providing evidence to the police, audio is often just as important to them as video evidence, so this is a great added feature.

The speaker and Micro SD card slot can be seen in this image:


What do you think about the Alarm.com ADC-V724? Are you in the market for new indoor/outdoor cameras? Will you be going all-out for Halloween, are you the house with no candy, or somewhere in-between? Leave a comment below and let us know what you think. If there's something you'd like to see us cover in our blog, you can let us know that as well. See you next time, until then as always, stay safe!


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Resideo's Pro Series Products, including the PROA7PLUS with Amazon Alexa built in, the PROWIFIZW, PROLTE-A, PROLTE-V and all of its other peripherals have won CEPro's BEST Award for Best Integrated Security System/Module/Device/Surveillance Cameras system. This is a big win for Resideo.

Each year, CEPro Magazine announces the winners of their BEST Awards at the CEDIA Expo. CEDIA is the Custom Electronics Design and Installation Association. It represents professionals in the home automation/smart technology industry. This is the biggest trade show geared specifically toward smart home and automation integrators.

The CEDIA Expo, owned and operated by EmeraldX, LLC. was held in Indianapolis this year beginning on September 1. The 2021 show returned to an in-person format after the 2020 show was canceled due to concerns about COVID-19. Exhibitors and attendees alike were happy to meet in person once again.

The Integrated Security System/Module/Device/Surveillance Cameras award is given in the Control and Automation Category. Some other awards in this segment were for Lighting, Lighting Controls & Accessories, which was won by the Alisse Wall Control which is offered by Lutron Electronics, Motorized Shade Controls & Accessories, which was awarded to Somfy Systems for their PoE Touch Panel Room Controller. There were a number of other categories and winners.

Resideo's Honeywell Home Pro Series Products offer a comprehensive platform to support existing legacy RF sensors using the PROTAKEOVER module (available separately or in one of our kits). With the PROTAKEOVER, a customer can replace an older alarm system that used older wireless technology without having to also replace every single sensor.

This saves both time and money, allowing the customer to concentrate on adding more automation devices, or new sensors in areas that weren't protected before. For example, by not having to replace all of the existing burglary sensors, a homeowner may be able to add smoke detectors or other life safety sensors that are tied to the alarm system where they didn't have this type of protection on the older system. The PROTAKEOVER can support wireless devices from the Honeywell or 2GIG 345 MHz lineup (one or the other, but not both), sensors from the Qolsys or Interlogix/GE 319.5 MHz lineup, and 433 MHz Bosch, or 433 MHz DSC sensors.

The PROA7PLUS comes with the PROWIFIZW already installed. This module adds support for WIFI (802.11 b/g/n 2.4 GHz only) as well as Z-Wave (908 MHz North American frequency). One of the big differences between the PROA7PLUS and the PROA7 is that the PROA7 does not have a WIFI module installed from the factory. Support for WIFI can be added using the PROWIFIZW, or if Z-Wave is not going to be used, then the PROWIFI can be installed. This modular design means that you will only pay for what you intend to use.

The modular design also means that if a component should fail, only the component needs to be replaced, rather than the entire panel. In the future, when technology changes and either WIFI or cellular technology requires an update, only the modules will have to be replaced in order to keep the panel current. If you've ever had to replace a panel with numerous security sensors, or Z-Wave automation devices, you'll know that this alone makes the Pro Series panels worth considering.

With built-in Amazon Alexa for both the PROA7PLUS panel itself, and the PROWLTOUCH Pro Wireless Touchscreen Keypad you can control the system as well as automation devices using just your voice and the Total Connect 2.0 Skill for Alexa. Some of the Alexa features supported are flash briefings, weather, time, add to calendar, create shopping lists, answer general questions, and more. Some features that are not supported are the ability to read books aloud (Audible) and the ability to place calls or Drop-in to another Alexa device.

Tell us what you think of the Resideo and Honeywell Home Pro Series Panels. Do you think these new panels are worthy of accolades? Have you had an experience with one of these systems that you'd like to tell us about? Leave a comment below, we'd love to hear what you think.


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Alarm Grid isn't your traditional alarm company. We're a little bit different. We're a young company built in the modern age. We use the same old technology, but we use things like YouTube and online content to teach you how to use it. Most companies obscure how these systems work. They will hide codes from you. They'll have provisions in their contracts that let them take the system back when you leave them. At Alarm Grid, we believe you own your system; you own your codes. We give you the tools to take full control of the security you so desperately want for your family. Oh! I almost forgot. We don't have contracts.

We think that we just do things better here. We rely on high quality service. Our team is incredibly knowledgeable. They know these security systems in and out. But now, as everyone is sitting at home on their sofa's trying to figure out how to fill their time, there is even more reason to work with us.



There is no better time than now to secure your home and family.

Alarm Grid Doesn't Send Anyone to Your Home

When you get an alarm system, most people expect someone to show up to their home and put it on the wall. Not Alarm Grid! To date, Alarm Grid has been for the enterprising do-it-yourselfer. But in the age of coronavirus, we're really the best way for you to keep your quarantine, socially distance, and get the protection your family needs in a unpredictable world.

Our process is simple:

  • If you have a security system, you can just sign up and give us all the system information we need. We can help you find that information if you need to. But we can monitor most systems.
  • If you need a security system, you can find a whole bunch of different systems that you can install in your own home. Pick your system, and watch our installation video on that system. Once we ship you the system and it arrives, you'll be able to get it up in an hour or two. It's fun, easy, and perfectly safe. Program the sensors to it. Voilla, you have a brand new, professional security system installed by you.

Our Systems are the Same Systems ADT and Other Big Name Brands Install

Notice I said "professional security system" above. We don't sell janky or cheap systems. We sell top of the line security systems. Our systems are used in millions of restaurants, businesses, and homes all over America. That's right, millions of people have the systems we sell. They are the same systems that an installer would put in if you ordered from one of the big names in the industry. So you don't have to worry about the quality of these security systems. Your family will be as safe as ever.

While we have lots and lots of choices available, our two favorite systems are the Qolsys IQ Panel Plus and the Honeywell Lyric. Read about the differences, if you are trying to decide between these two incredible systems.

The biggest difference between these two systems is that the Honeywell Lyric is compatible with Apple's HomeKit. The Qolsys is not compatible with HomeKit. However, both work excellently as Z-Wave home automation controllers. Both systems can be controlled from a phone or computer. The Qolsys is compatible with Alarm.com's interactive services. Honeywell's Lyric is compatible with Total Connect. Both Alarm.com and Total Connect allow for remote management of your system. Finally, the Lyric's communicator is removable. The Qolsys's communicator is built in.

Old alarm systems used a phone line to send signals. This means that when someone broke into a home, the system would make a literal phone call, and deliver information to the central station. The central station would then call the police and give the dispatch information for checking on your property.

Phone lines are notoriously insecure. For the enterprising thief, in order to disable the alarm system, they would simply cut your home's telephone wire. But the bigger problem came as phone systems modernized. We moved from analog copper phone wires to digital phones and, many times, digital switching. This causes phone calls to be less clean and pure than they used to be. Signals from these devices can become problematic for central stations.

Modern security systems no longer send signals through the phone. Rather they use an IP connection and a cellular back up. IP suffers from some of the same security concerns as the old phone lines. Someone can cut an IP system's line. But, when coupled with the cell signal, modern security systems are both cheaper and more secure than the old analog systems. Oh, and they're far less complicated as well. As computers have advanced, they have progressed from old wired systems with wonky keypads to new beautiful systems with excellent user interfaces. And that's where we come in. We help you learn how to select, buy, and install your system.

If that sounds appealing to you, call us today!

855-945-1433

If you're still intimidated though, perhaps it will help you to know that you can...

See Everything You Need to Do for a DIY Installation by Watching a Step-by-Step Video

Don't get too intimidated. The secret of the alarm industry is that installing these devices is really easy. We have videos of everything, including installation.


If you dislike video, we have lots of written FAQs. And if you dislike those, you can call us. We can teach you to install the system, learn sensors into the system, and we can give you an overview of how the system works all over the phone.

Whatever the case, if you're at home, trying to figure out what you're going to do for the next few months, consider checking "Get a Security System" off of your bucket list. And do it all without breaking your quarantine or social distancing rules.

We Have No Contracts

Alarm Grid is a month to month service. You can cancel any time. We basically invented the concept of no contract alarm monitoring. Traditional companies usually require that you sign a 3 year deal. You'll pay a lot more than we charge. And the service they give you will cost more every time they do what's called, "roll a truck." That's industry speak for "sending someone to your house to fix a small problem." And the problem with that is, you don't know the repairman from Adam. You never know who you're going to get... if you know what I mean...


The truth is, we've rarely had to roll a truck. Our goals is to not send someone out ever. This Coronavirus thing doesn't changed anything for us. We have been doing this for years. Most fixes to your security system take mere minutes. And almost never are any of the fixes a system needs so difficult that you won't be able to do it on your own. If you don't believe it, check out our reviews.

These reviews are real. We don't hide them, we don't suppress them. They are all verifiable, real customers of Alarm Grid's. But remember, behind the no contracts, and no strings attached thing is an implicit promise we have to our customers. If you hate us, you can leave us. Because we aren't making proprietary systems, because we're helping you install professional systems, because we want you to be our customer for a long time, we have to be great to you. We have to help you from beginning to end. We have to work you through problems you encounter in the installation. If we don't, you can leave the very next month. We promise you!

Your experience is all we care about. So while you're sitting at home, bored off your fanny, give us a call. Let us help you get a brand new security system or take over your existing one. You won't regret it. In fact, you'll probably love it. And if you have kids, it's so easy, you can probably just make them do it. Maybe they'll learn something. We'll call it homeschooling... in the subject of "computer science" or something. Whatever the case, we'll work with you.

Call us today, and see how different we are.

855-945-1433

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If you're looking for reliable alarm monitoring service in Canada, then Alarm Grid is here for you! We happily monitor many Canadian homes and businesses and provide people with the peace of mind that they deserve. Our company offers central station monitoring services throughout Canada.

Alarm grid inside security stickers

Many Canadians wonder if we can provide central station monitoring services for their homes and businesses. The answer to that question is yes. Not only can we connect Canadian security systems with a 24/7 central monitoring station, we can also ensure that emergency services will be sent out during break-ins, fires, carbon monoxide gas outbreaks and medical crises. We are proud to offer these important services to homes and businesses throughout Canada.

What is Central Station Monitoring?

First, it's important to understand what exactly is central station alarm monitoring. When a security system goes into alarm, the control panel sends out a distress signal using its communicator. This signal is routed to a central monitoring station that operates 24 hours per day, 7 days per week, 365 days per year (366 on leap years).

The incoming signal will be immediately received by a highly trained operator, who will take action based on the type of signal and the user's account settings. The typical protocol is to contact the end user and make sure everything is okay. If the operator is unable to reach the end user, or if the end user gives indication that they need help, the operator will then request emergency dispatch to the area. Thanks to alarm monitoring, many criminals have been successfully apprehended, and countless lives have been saved.

In order for central station monitoring to work, the security system must be able to send out various types of signals during alarm and other events. These signals must travel across an established communication network and reach the central station. Most systems send out signals across a cellular network and/or an IP network. Alarm Grid recommends using cellular communication whenever possible, as it offers superior reliability. However, IP-only communication can still serve as a viable option.

Alarm Grid central station customers in Canada receive monitoring service from Rapid Response Monitoring Services (RRMS). The company operates two (2) central stations, located in the United States (Southern California and New York State). When an alarm comes through from a Canadian security system, RRMS will have no problem contacting the end user in Canada and ensuring that emergency dispatch is sent out, when necessary.


Alarm Monitoring in Canada

Central station monitoring requires that an alarm system is capable of sending out emergency signals whenever alarm events occur. These signals must be able to successfully reach a central monitoring station. This is the only way for an end user to receive automatic emergency dispatch when they need it most.

An important consideration must be made when alarm monitoring service is conducted internationally. The security system will need to communicate across a network that is carefully designed for devices in the country where the system resides. For IP communication, this is no problem. Internet Protocol (IP) is relatively universal, and an IP device from one country should have no problem connecting with the local networks in different country. But things become a little more tricky when cellular communication is considered.

Cellular communication networks are established by service providers specific to that country of installation. Each service provider wants to ensure that only their customers are able to communicate across their networks. That is why they outfit their phones and other cellular devices with communicators that are designed to work with their unique networks. This is very important for these service providers to maintain and grow a successful business.

The cellular networks in Canada are different from those in the United States. If you bring a Canadian mobile device into the United States, it will usually need to roam to a cellular network unique to the area in which it is being used. If the device is unable to roam to a different network, then cellular communication will be impossible. The same is true if you use an American alarm monitoring communicator in Canada. The American communicator will need to roam to a Canadian cellular network.

But roaming to an international network isn't always easy. You cannot always expect a device from one country to work across a random cellular network in a different country. This is only possible if two cellular service providers from different countries have established a deal to allow their respective devices to roam to the other company's cellular networks.

Even then, this isn't always that simple. Most cellular service providers will charge roaming fees when a customer uses a device on an international network. For cellular alarm monitoring service, these fees are incurred by the company that operates the necessary communication servers. These are companies like Resideo's AlarmNet and Alarm.com. Those fees are then passed on to the alarm monitoring company.

Cellular roaming can result in high fees. As a result, many companies that operate alarm monitoring communication servers will shut down service for any security system that uses cellular roaming to connect with their servers. Only certain companies will allow alarm communicators to use roaming to connect with their networks. Fortunately, cellular communicators for alarm systems don't usually change locations once they've been installed. But, it's important to purchase a cellular communicator that is meant to work in the area of installation.

Most of the alarm monitoring communicators sold on the Alarm Grid website are designed for use in the United States. Only a small number will roam to a Canadian cellular network. And even then, some companies that operate alarm monitoring communication servers will not allow this. If you want cellular monitoring service in Canada, you will need a Canadian communicator or an American communicator that can roam to a Canadian cellular network. If you go with the latter, you must make sure the server operator won't shut down the service.

Fortunately, Alarm Grid does offer a few reliable options for Canadian users.


Qolsys IQ Panel 2 Plus AT&T LTE

Perhaps the best option for Canadian customers is the Qolsys IQ Panel 2 Plus AT&T LTE version. This is an excellent security system for both residential and commercial use. The panel features a beautiful 7-inch full-color touchscreen display, and its sleek, modern design allows it to fit-in nicely with almost any decor. The system supports 128 wireless zones and great features like automatic Bluetooth Disarming, live streaming from compatible Alarm.com Cameras, partitioning, facial recognition and built-in Z-Wave Plus control. These features help to make the IQ2+ one of the most complete and robust systems available.

But the reason why the Qolsys IQ Panel 2 Plus AT&T LTE is perfect for Canadian users is that the built-in AT&T LTE Communicator will roam to the Rogers LTE Network in Canada. Anyone living in an area covered by the Rogers LTE Network can expect the IQ Panel 2 Plus AT&T LTE to work reliably. Alarm.com won't shut down the connection, and Qolsys has informed us that there should be no issues. Please note that you will need a Gold Plan or higher (Self or Full) to use the AT&T LTE Communicator and connect with the Alarm.com Servers.

Additionally, the system also includes an integrated WIFI card. This means that a dual-path setup will be possible right out of the box. In fact, this is currently the only dual-path option that Canadian customers can purchase from our website. Each IQ Panel 2 Plus System can support PowerG Sensors that utilize 128-bit AES encryption and can communicate with the system from up to 2,000 feet away in open air. You will also have the choice of one legacy sensor frequency. These frequency options are 319.5 MHz, 345 MHz and 433 MHz. These frequencies are for Interlogix and Qolsys, Honeywell/Resideo and 2GIG, and DSC legacy RF sensors respectively.

The following IQ Panel 2 Plus Systems will work across the Rogers LTE Network in Canada:

Please note that the Verizon LTE Version will not work in Canada. This is because the communicator will not roam to a Canadian cellular network. Additionally, Qolsys also offers a Telus LTE version of the IQ Panel 2 Plus. At this time, we do not offer the Telus LTE variant on our website. However, if you are able to purchase an IQ Panel 2 Plus Telus LTE System, we will be happy to activate it and provide reliable cellular monitoring service.

Qolsys iq panel 2 at and t wireless security system with at and

Interlogix Telus LTE Communicator

The Interlogix 600-1048-XT-LTE-TL and the Alarm.com XT-511-CA-TL are both Telus LTE Communicators for the Interlogix Simon Series Systems. With the impending sunset of 3G networks, we strongly recommend purchasing an LTE communicator for your alarm system. This makes the Interlogix Telus LTE Communicators a great choice for Canadian users. If you don't need the advanced features of the IQ Panel 2 Plus, then you can certainly do well with an Interlogix Simon System and a Telus LTE Communicator.

Interlogix Systems have long been regarded as excellent budget and economical security systems. They are relatively basic in terms of functionality, and they will provide reliable and trustworthy monitoring service for the end user. The Simon lineup includes the Interlogix Simon XT, the Interlogix Simon XTi, the Interlogix Simon XTi-5, and the Interlogix Simon XTi-5i. All four systems can support the Interlogix 600-1048-XT-LTE-TL and the Alarm.com XT-511-CA-TL. But please note that the Simon XT must be running at least firmware version 1.3 to use a cellular communicator. All versions of the XTi, XTi-5, and XTi-5i can support the module. Remember though, you will need a Gold Plan or higher (Self or Full) from Alarm Grid to support the module. For more information on upgrading a Simon Panel to LTE, please see this helpful FAQ.

Most Interlogix Simon Panels support up to 40 zones, and the cellular communicator add-on also functions as a Z-Wave controller for smart home automation capabilities. The communicator will let the system connect with the Alarm.com service. This will allow you to control your system remotely using the Alarm.com Mobile App. You can also access the app to view Alarm.com Cameras and control Z-Wave devices. While there are certainly more robust systems available, an Interlogix Simon System is still more than serviceable for many homes and smaller businesses.

Please note that the Interlogix Telus LTE Communicator is a special order item for us. It may take longer than average to arrive in the mail. Keep this in mind when ordering this product.

Interlogix 600 1048 xt lte vz back of verizon lte cellular commu

IP Only Monitoring

Although cellular monitoring is recommended due to its exceptional reliability, you can still go with an IP only monitoring setup. In fact, many users prefer this because of the lower monitoring costs. If you have reliable internet service, then this can work quite well. Just remember that if your internet does go down, then your home or business will be vulnerable. Alarm Grid is not responsible for internet outages, so do this at your own risk.

The thing with IP only monitoring is that you will not be able to use Alarm.com. This is because accessing Alarm.com requires a compatible cellular communicator. For that reason, you will want to use an AlarmNet System instead. And the only systems that can access AlarmNet360 and Total Connect 2.0 are those from Resideo (formerly Honeywell). But despite those restrictions, you are free to choose from virtually any Resideo Security System from our website.

Alarm Grid recommends the Resideo Lyric Alarm System for any Canadian user looking to go the IP only route. This system comes with a 2.4 GHz WIFI communicator built-in, so you won't need any additional equipment to connect it to your local IP network. It can support 128 wireless zones, 72 Z-Wave devices and nearly all of the devices from the Honeywell 5800 Series. It can also support its own lineup of Honeywell SiX Series Sensors that offer 128-bit AES encryption and a 300-foot nominal wireless communication range.

By going with IP only monitoring service, you can save money with a Bronze or Silver Plan instead of purchasing a Gold Plan. However, you will still need to upgrade to Platinum if you want video surveillance service. All of our plans other than standard Bronze include access to Total Connect 2.0 so that you can control your system remotely. The Total Connect 2.0 Mobile App can be downloaded for free from the Google Play Store and the Apple App Store. This is an outstanding platform for Arming and Disarming, checking current system status and controlling your Z-Wave smart home devices from anywhere.

Honeywell lyric controller encrypted wireless security system

Sign-Up for Alarm Monitoring in Canada!

Alarm Grid welcomes anyone in Canada who wants dependable and trustworthy monitoring service. We already provide exceptional service and support for hundreds of Canadian customers. We would love for your home or your business to join our growing family. To get started, please visit out alarm monitoring page to learn more about the monitoring plans we offer.

And if you have any questions or concerns about alarm monitoring, we would certainly like the opportunity to speak with you. The best way to reach us is to email support@alarmgrid.com. We will check your email at our earliest convenience and respond back as quickly as possible. If you would prefer to speak on the phone, we can be reached at (888) 818-7728. Our regular office hours are 9am to 8pm EST M-F. We look forward to hearing from you and monitoring your home or business for many years to come!

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DSC decided to extend the lifespan of their Impassa System by releasing a dual-path LTE communicator. The communicator is called the DSC TL8055LTVZ, and it is available for purchase right now from the Alarm Grid website. This is the first LTE communicator for the DSC Impassa Alarm System.

Dsc scw457aatnt front open

The DSC TL8055LTVZ provides connectivity with the Verizon LTE Network. It uses a hardwired ethernet connection for internet access. If one communication path goes down, the other will be there to back it up. The communicator will allow the system to connect with the Alarm.com Servers. Please note that you will need a Gold Plan or higher to activate the communicator and use it with Alarm.com.

In order to use the DSC TL8055LTVZ, your Impassa Panel must be running firmware version 1.3 or higher. This is the same firmware version required for an Impassa to use any cellular communicator and connect with Alarm.com. If you already have an Impassa System connected with Alarm.com, you can just swap out the old communicator for the new TL8055LTVZ. The system will provide normal operation after you activate the module.

At this time, Alarm Grid does not offer a standalone Impassa System with no communicator installed. We also do not offer an Impassa with a TL8055LTVZ already installed. We only recommend the DSC TL8055LTVZ for customers with an existing Impassa who want to extend the lifespan for their system. With LTE connectivity, the TL8055LTVZ will ensure that your Impassa can stay monitored for many years to come.

If you are looking for a new Alarm.com Security System, then we recommend going with a Qolsys IQ Panel 2 Plus instead. This is a state-of-the-art security system that offers all the features and functions you could ever want. You might also consider waiting for the new 2GIG GC2e and GC3e Systems, which we expect to be available later this summer. However, if you have an existing Impassa, then the DSC TL8055LTVZ is for you.

Additionally, Alarm Grid is also now offering the DSC WS4933 Wireless Carbon Monoxide Sensor. The device uses electro-chemical sensing technology to detect odorless and tasteless carbon monoxide (CO) gas. This sensor features a slim-line design and a built-in 85dB sounder. It comes equipped with a test button and a low-battery indicator. It uses a single CR123A battery for power. The device has an average battery life of five (5) years with typical use. It is available for purchase now.

If you have any questions or concerns about the DSC WS4933 or the DSC TL8055LTVZ, please email us at support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to answering your questions.

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