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Alarm Grid is proud to offer the Honeywell Lyric LCP500-L24 with 24-Hour Backup Battery. This deal comes with the same great Honeywell Lyric Alarm System that is loved by thousands of Alarm Grid monitored customers, plus an extended LCP500-24B Battery for longer runtime during power outages.


Like most security systems, the Lyric uses a backup battery to stay running when the system experiences AC power loss. This can occur during electrical outages, or when the system's plug-in transformer has been disconnected. Traditionally, the Lyric System comes with a standard 4-hour battery called the Honeywell LCP500-4B.

But with our special Honeywell LCP500-L24 deal, you can get a Lyric System that includes the Honeywell LCP500-24B 24-Hour Backup Battery. This bundled deal is less expensive than buying the Lyric System and the LCP500-24B separately a la carte, so taking advantage of this offer is strongly advised. The battery is advertised to keep the Lyric Alarm Panel and its connected accessories running for at least 24 hours during power outages.

Normally, the Lyric comes with the 4-hour LCP500-4B Battery pre-installed. When you order the Honeywell Lyric LCP500-L24 Deal, your Lyric System will arrive with no battery installed. The 24-hour LCP500-24B Battery will be included in the package separately. You will need to open up the Lyric Panel and connect the battery during setup. We recommend doing this prior to powering on the system using its included plug-in transformer. For more information on powering the Honeywell Lyric, please see this FAQ.

In addition to powering the Lyric, the LCP500-24B will also keep any connected system accessories running. Most notably, this includes the system's communicator that is used for monitoring service. The Lyric has a built-in WIFI card for connecting to the internet, and you can also add a cellular communicator to provide an additional communication pathway for the system. This is important because an internet outage, which often accompanies a power outage, would otherwise take your system offline, even if the panel itself remains powered on with its battery backup during this time.

Available cellular communicator options for the Honeywell Lyric include the Honeywell LYRICLTE-A AT&T LTE Communicator and the Honeywell LYIRICLTE-V Verizon LTE Communicator. Alarm Grid also sells the Honeywell LYRICUPGRADE-A and the Honeywell LYRICUPGRADE-V bundles that include the Lyric System and one of the aforementioned cellular communicators. Keep in mind that our Lyric LTE bundles only come with the standard 4-hour battery, so you must buy the Honeywell LCP500-24B Battery separately if you want to provide an extended backup power option for your Lyric. Remember that you will need a monitoring plan that includes cellular service in order to use a cellular communicator with your Lyric System. Examples of monitoring plans that include cellular service are the Alarm Grid Gold Level Plans, the Alarm Grid Platinum Level Plans, and the Alarm Grid Cell-Only Plan. More information on all our monitoring plans can be found here.

The Honeywell Lyric is one of the top security systems on the market today. We love the Lyric and its 7-inch touchscreen display, support for 128 wireless zones, local end user programming, built-in Z-Wave, Apple HomeKit compatibility, and its ability to interface with the Total Connect 2.0 platform for controlling the system remotely though a mobile app or web browser. This is truly a state-of-the-art alarm system, and it gets even better with its extended 24-hour backup battery to stay running when it matters most.

If you want to learn more about Lyric, or if you are interested in starting alarm monitoring service, please email us at support@alarmgrid.com. We will review your message at our earliest convenience and reply back as soon as possible. Our team checks emails during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you soon!

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Resideo, which trades on the New York Stock Exchange (NYSE) under the acronym REZI, saw its stock price increase by more than 40% during market trading on November 5, 2020. The substantial price boost occurred thanks to an excellent third quarter (Q3) that greatly exceeded expectations.


In the company's most recent earnings report, Resideo stated that it had achieved roughly $1.36 billion in revenue for Q3. This is much higher than the consensus estimate of $1.15 billion. Resideo has enjoyed a 10% increase in revenue year over year. The company says that it expects Q4 revenue to be between $1.36 billion and $1.41 billion.

Thanks to this positive news, REZI opened Thursday at $14.20 after closing at just $11.35 the day prior. REZI enjoyed further increases throughout most of Thursday trading, as the stock price soon rose above $15. The price stayed in the $15 range during most of the day, though it did exceed the $16 threshold at times.

Resideo President and CEO Jay Geldmacher said in a recent press release, "Our revenue performance and the progress with our ongoing transformation and cost reduction initiatives enabled us to strengthen our liquidity position, and in late October we made all outstanding reimbursement agreement payments to Honeywell... While we are closely monitoring our operations and supply chain for impacts related to the COVID-19 pandemic, we are encouraged by the strong demand trends we are seeing across our end markets as we close out 2020.”

The reimbursement agreement payments that Geldmacher is referring to come from an agreement between Honeywell and Resideo after Resideo was spun-off from Honeywell in late 2018. At the end of October 2020, Resideo paid Honeywell $35 million for a payment that was deferred on April 30, 2020, as well as an additional $35 million for a regularly scheduled payment.

Resideo also mentioned some highlights in its earnings report. Their ADI Global Distribution segment saw an 11% revenue increase to $790 million. Their Products & Solutions segment enjoyed a 12% revenue increse to $572 million. Their gross margin rate increased by 200 basis points (BPS) to 27.2%. Operating income for the company is up 122% year over year, with net income up 838% year over year, and diluted earnings per share (EPS) up 900% year over year. And their adjusted EBITDA increased by 65% to $188 million.

Alarm Grid supports many Resideo Security Systems for alarm monitoring service. If you want to learn how you can monitor your home or business, please contact our team via email at support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid is thrilled to announce that our Honeywell Lyric LTE Upgrade Kits now feature the Honeywell LCP500-24B 24-Hour Backup Battery. You can pick between the LYRICUPGRADE-A with AT&T LTE and the LYRICUPGRADE-V with Verizon LTE. Rest easy in knowing that your Lyric will stay connected!


Our Lyric LTE Upgrade Kits represent the ultimate option for anyone who wants to be sure that their monitored security system will always stay online and connected. These systems come with built-in WIFI and added communication modules that provide cellular backup. Even if your home or business experiences an internet outage, the cellular backup will keep your system reliably monitored. Cellular connectivity almost never goes down, so you will have peace of mind in knowing that you are consistently protected. This is crucial for receiving the most reliable and dependable alarm monitoring service available!

But these aren't just any cellular communicators. These are LTE cellular communicators that will receive network support for many years to come, possibly for even decades. As older 3G and CDMA networks are soon being shut down in an event commonly referred to as the 3G Sunset, users are being urged to upgrade to LTE as soon as possible. The term LTE stands for "Long-Term Evolution", and cellular companies like AT&T and Verizon have promised to support their LTE networks well into the very distant future. These networks are expected to remain running as important backups to the 5G networks, which you have likely heard about. With an LTE communicator like those included in these kits, you won't have to worry about making any communication upgrade to your Lyric any time in the foreseeable future.


The new change to these LTE upgrade kits is that they now include a 24-hour backup battery instead of the prior 4-hour backup battery. Your Lyric Security System will rely on this backup battery to stay running when the electricity is out and AC power is unavailable. The backup battery represents the last line of defense for a security system in staying powered on and connected for monitoring service in these crucial moments. Being able to keep your Lyric Alarm Panel running and connected for 24 hours versus 4 hours will give you much more confidence and peace of mind when a sudden power outage occurs. And even during an extended outage, your home or business will be protected. This is the perfect complement to LTE cellular connectivity, which works perfectly when your internet router is down and unable to provide WIFI service for your system.

Of course, these kits wouldn't be complete without the state-of-the-art Honeywell Lyric Alarm System. This security panel includes a full-color 7-inch touchscreen display, support for up to 128 panel zones, the ability to interface with Honeywell SiX Series Sensors that use military-grade 128-bit AES encryption, built-in Z-Wave capability for smart home devices, and full compatibility with Apple HomeKit, the robust and powerful automation platform for iOS users.


Both the Honeywell LYRICUPGRADE-A and the Honeywell LYRICUPGRADE-V come with a brand-new Honeywell Lyric Alarm System with plug-in transformer, an LTE communicator, and a fully prepared Honeywell LT-Cable for conveniently providing system power. Whether you choose the LYRICUPGRADE-A with AT&T LTE or the LYRICUPGRADE-V with Verizon LTE will not make much of a difference. This decision will have no impact on your monthly monitoring costs, and we have found both cellular networks to work great when adequate signal coverage is obtained. Just go with the network that provides the most reliable and consistent coverage in your area. If you aren't sure, coverage maps are widely available. Remember that this decision has nothing to do with your personal phone. You can have an AT&T Phone and get a Verizon Communicator for your system, or vice-versa.

Also keep in mind that you will need a cellular monitoring plan to take advantage of all the cellular communication capabilities of your new Honeywell Lyric LTE Security System Kit. Examples of compatible monitoring plans include the Gold and Platinum Plans from Alarm Grid. We advise checking out our monitoring page for more information about signing-up. And if you have any questions, you can always email us at support@alarmgrid.com for extra assistance. We check our email during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you and helping you get started with your new Lyric System!

Update: These kits no longer include the 24-hour battery. They once again include the standard Lyric 4-hour battery. We apologize for any inconvenience this may cause.

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Alarm Grid has discovered a recent manufacturing mistake that has affected some Honeywell 5822T Garage Tilt Sensor units. The issue has resulted in the internal tilt detector for the affected units being positioned upside-down. We apologize to anyone who may have received an affected unit.


Inside every Honeywell 5822T is a pair of cylindrical metal pieces. These metal pieces represent the sensor's internal tilt detector that is used to determine whether the garage door that is being monitored is opened or closed. Because of a recent manufacturing error, the internal tilt detector for these sensors was positioned upside-down.

The following picture shows the tilt detection sensor in the proper position. Note how it is positioned facing the upper portion of the sensor.


And now here is a picture of a Honeywell 5822T where the tilt detector has been positioned improperly. Note how the metal cylindrical pieces are positioned facing the sensor's bottom.

At this time, we are not entirely sure of the date ranges for the affected sensors. So far, we have only seen incorrectly manufactured Honeywell 5822T units with a date code of D227, which represents August 14, 2020. We have also seen newer Honeywell 5822T units with a date code of D255, which represents September 11, 2020 that do not have this issue. Based on that info, it's likely that Resideo has already corrected the mistake in manufacturing, and we are only just now discovering the issue due to reports from customers.

Below is a picture of the date code for one of the improperly manufactured 5822T units. Note that D represents the year 2020, while 227 represents the 227th day of the year, or August 14th, with 2020 being a leap year.


The good news is that the improperly manufactured units are still usable. When using the 5822T as a garage tilt sensor (Loop 3), you just need to mount the unit upside-down so that the internal tilt detector is facing the proper direction. Normally, these devices are mounted at the top of the garage door with the arrow pointing upward. If you find that you have an affected unit, just mount the sensor in the same location with the arrow pointing downward. If you are only using the Honeywell 5822T as a wireless transmitter (Loop 1), then you can position it in any direction, as that function is unaffected by the manufacturing error.

The picture below shows the arrow on the outside of the Honeywell 5822T. The sensor is typically installed with the arrow facing upward, but an affected unit can be used for regular operation by being installed with the arrow facing downward.

If you have any questions about the Honeywell 5822T, please reach out to us by emailing support@alarmgrid.com. This is also a great email to use if you are interested in starting monitoring service with Alarm Grid. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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A great way to build out your Honeywell Lyric is with Honeywell 5800 Sensors. These are simple, 345 MHz wireless sensors that you can easily enroll with the system for security, life-safety, and environmental monitoring. They are perfect for expanding your system and making it more robust.

Honeywell lyric controller encrypted wireless security system

When you want to pair a Honeywell 5800 Sensor with the Lyric, the process is very straightforward. Put the Lyric in its auto-enrollment mode by choosing Security > Tools > enter Installer Code (default 4112) > Program > Zones > Add New > Serial Number. Make sure the RF Type on the right-hand side is set to 5800. Then activate the sensor either by faulting it or triggering its cover tamper switch. The Lyric should beep to confirm that it received a signal transmission. Then activate the sensor a second time to have the Lyric display the Serial Number. The third activation will confirm the Serial Number and return you to the screen where you can configure the zone settings.


Programming the zone settings for the sensor is actually quite simple. Depending on how you enrolled the sensor, you may need to adjust the Loop Number. This is almost always the case if you enrolled the sensor by activating its tamper switch. Refer to the instruction manual for the 5800 Sensor to determine which Loop Number to use.

The two (2) Zone Descriptors and the Device Type serve as the name for the sensor. You should choose a name that will help you identify the sensor, e.g. "Front Bedroom Motion Sensor", "South Hallway Door", etc. The Response Type determines how the system responds when the sensor is faulted. See our list of Lyric Response Types for more info.

Alarm Report should be set to Yes if you want the system to report out through AlarmNet to a Central Station if the zone causes an alarm on the system. That is an essential component of alarm monitoring services. Chime is optional, and it has the panel emit any one of several available sounds when the zone is faulted. Supervision tells the panel to look for an RF check-in signal from the sensor periodically to ensure that it is online. Click Save in the bottom-right after you finish adjusting the settings.


Keep in mind that only uni-directional (one-way) sensors from the Honeywell 5800 Series can be used with the Lyric. This leaves out bi-directional devices like the Honeywell 5800WAVE Siren, the Honeywell 5828 Keypad, and the Honeywell 5800RL Relay Module, so make sure you do not buy those for the Lyric. But you still have a lot of excellent sensors and security devices to choose from.

Below is a list of the Honeywell 5800 Sensors that you can use with the Honeywell Lyric:

Sensor Name
Notes
Honeywell 5800MINI
Honeywell 5800mini interior wireless door and window sensor
Door/Window sensor. Uses Loop 1.
Honeywell 5800PIR-RES
Honeywell 5800pir res wireless pet immune motion detector close up
PIR motion sensor. Uses Loop 1.
Coverage Area: 35' x 40'
Honeywell 5816
Honeywell 5816 wireless door window sensor
Door and window sensor.
Loop 1 = Terminal Block for NC Contact
Loop 2 = Reed Switch
Honeywell 5811
Honeywell 5811 wireless wafer thin door and window sensor
Door and window sensor. Uses Loop 1.
Honeywell 5800C2W
Honeywell 5800c2w hardwire to wireless system 9 zone conversion module
9-zone wired to wireless converter. Allows hardwired sensors to communicate with the Lyric as wireless devices. All zones use Loop 1 and a unique Serial Number ID.
Honeywell 5800CO
Honeywell 5800co wireless carbon monoxide detector
Carbon monoxide sensor.
Loop 1 = CO Detection
Loop 2 = End of Sensor Life (separate programming only required on TURBO and other V-Plex panels)
Honeywell 5800COMBO
Honeywell 5800combo smoke heat and co detector
Combination, smoke, heat, CO, and low-temperature sensor. Uses up to five (5) zones on the Lyric Panel. Has two (2) Serial Numbers for enrollment purposes.
Loop 1, SN 1 = Smoke/Heat Detection
Loop 2, SN 1 = Smoke/Heat Maintenance
Loop 3, SN 1 = Low Temperature Detection
Loop 1, SN 2 = CO Detection
Loop 2, SN 2 = End of Sensor Life (separate programming required only on TURBO and other V-Plex panels)
Honeywell 5800FLOOD
Honeywell 5800flood wireless flood and temperature sensor
Flood and temperature sensor.
Loop 1 = Low Temperature Detection
Loop 2 = High Temperature Detection
Loop 3 = Flood Detection
Honeywell 5800MICRA
Honeywell 5800micra wireless recessed window contact
Recessed window sensor. Uses Loop 1.
Honeywell 5800PIR
Honeywell 5800pir exterior of wireless motion detector
PIR motion sensor.
Loop 1 = Low Sensitivity Motion.
Loop 2 = High Sensitivity Motion.
Loop 3 = Low Temperature Detection
Coverage Area: 35' x 40'
Honeywell 5800PIR-COM
Honeywell 5800pir com exterior of wireless long range motion det
Commercial PIR motion sensor.
Loop 1 = Low Sensitivity Motion
Loop 2 = High Sensitivity Motion
Loop 3 = Low Temperature Detection
Coverage Area: 60' x 80'
Honeywell 5800PIR-OD
Honeywell 5800pir od wireless outdoor motion detector exterior
Outdoor PIR motion sensor. Uses Loop 1.
Honeywell 5800PIR-OD2
Outdoor PIR motion sensor. Uses Loop 1.
Honeywell 5800RP
Honeywell 5800rp wireless repeater
Wireless repeater for Honeywell 5800 Sensors. Does not require enrollment, but can be assigned a single zone for RF supervision, low-battery, AC loss, and RF jam detection. This is done using Serial Number 1 with Loop 1, with DIP Switch 2 set in the OFF position. Can also use up to four (4) separate zones for supervision when DIP Switch 2 is set to ON. This is required for UL installations.
Honeywell 5800RPS
Honeywell 5800rps wireless recessed door and window plunger sens
Recessed door/window sensor. Uses Loop 1.
Honeywell 5800SS1
Honeywell 5800ss1 exterior of wireless shock sensor
Shock sensor. Uses Loop 1.
Honeywell 5802MN
Honeywell 5802 wireless panic button
Medical alert button. Uses Loop 1.
Honeywell 5802MN2
Honeywell 5802mn2 wireless dual button medical alert
Medical alert button. Uses Loop 1.
Honeywell 5802WXT
Honeywell 5802wxt wireless panic button
Panic button. Uses Loop 1.
Honeywell 5802WXT-2
Honeywell 5802wxt 2 wireless dual button medical alert
Panic button. Uses Loop 1.
Honeywell 5806W3
Honeywell 5806w3 wireless smoke detector
Smoke detector. Uses Loop 1.
Honeywell 5808W3
Honeywell 5808w3 wireless smoke and heat detector
Smoke and heat detector.
Loop 1 = Smoke & Heat Detection
Loop 3 = Low Temperature Detection
Honeywell 5809
Honeywell 5809 wireless heat detector
Fixed temperature and rate-of-rise heat detector. Uses Loop 1. Alarm occurs when the temperature exceeds 135 degrees Fahrenheit, or when the temperature rises more than 15 degrees Fahrenheit per minute.
Honeywell 5809FXT
Honeywell 5809 wireless heat detector
Fixed temperature heat detector. Uses Loop 1. Alarm occurs when the temperature exceeds 135 degrees Fahrenheit.
Honeywell 5809SS
Honeywell 5809ss wireless fixed temperature slash ror heat detec
Fixed temperature and rate-of-rise heat detector. Uses Loop 1. Alarm occurs at 135 degrees Fahrenheit or when the temperature rises more than 15 degrees Fahrenheit per minute.
Honeywell 5814
Honeywell 5814 wireless small door sensor and window sensor
Door and window sensor. Uses Loop 1.
Honeywell 5815
Honeywell 5815 white wireless aesthetic door sensor and window s
Door and window sensor.
Loop 1 = Terminal Block for NC Contact
Loop 2 = Reed Switch
Honeywell 5816MN
Honeywell 5816mn wireless mini door sensor and window sensor
Door and window sensor.
Loop 1 = Terminal Block for NC Contact
Loop 2 = Reed Switches
Honeywell 5816OD
Honeywell 5816od wireless outdoor door and window sensor top
Outdoor door and window sensor.
Loop 1 = Terminal Block for NC Contact
Loop 2 = Reed Switch
Honeywell 5817
Honeywell 5817 wireless three zone sensor
Three (3) zone door and window sensor & transmitter.
Loop 1 = NC or NO (DIP Switch Selectable) unsupervised. It does not use an End of Line Resistor (EOLR)
Loop 2, 3 = NC Only. Both are unsupervised with no EOLR used
Honeywell 5817CBXT
Honeywell 5817cb wireless commercial sensor
Three (3) zone commercial transmitter.
Loop 1 = Two (2) Terminals; Primary Loop supervised by 470k Ohm (yellow, purple, yellow, gold) EOLR. Resistor must ALWAYS be installed, even if Loop 1 is not programmed. If Loop 1 is used as a burglary zone, then Loop 4 must be programmed as a separate zone for Cover Tamper protection.
Loop 2 = NC Reed Switch
Loop 3 = Two (2) Terminals; NC Loop unsupervised, no EOLR required
Honeywell 5817XT
Honeywell 5817xt three zone universal transmitter
Three (3) zone door and window sensor & transmitter.
Loop 1 = NC or NO (DIP Switch Selectable) unsupervised with no EOLR required
Loop 2, 3 = Two (2) Terminal Blocks, NC Only
Honeywell 5818MNL
Honeywell 5818mnl wireless recessed door sensor and window senso
Recessed door and window sensor. Uses Loop 1. Not suitable for use in metal doors
Honeywell 5819
Honeywell 5819 wireless shock processor and sensor
Three (3) zone shock processor.
Loop 1 = NC for Inertia Style External Shock Sensor. This input provides a suitable fast loop response of from 1ms to 20ms, based on dip switch setting
Loop 2 = Reed Switch
Loop 3 = NC for Wired Contact, unsupervised with no EOLR required
Honeywell 5819S
Honeywell 5819s wireless shock sensor and transmitter
Shock sensor and contact sensor.
Loop 1 = Built-in Inertia Style Shock Sensor
Loop 2 = Reed Switch
Loop 3 = NC for Wired Contact
Honeywell 5819WHS
Honeywell 5819whs wireless transmitter with integrated shock sen
Three (3) zone shock processor.
Loop 1 = NC, Built-in Inertia Style Shock Sensor
Loop 2 = Reed Switch
Loop 3 = NC for Wired Contact
Honeywell 5820L
Honeywell 5820l super slim wireless door and window sensor
Slimline door and window sensor. Uses Loop 1.
Honeywell 5822T
Honeywell 5822t wireless garage tilt sensor
Garage tilt sensor.
Loop 1 = NC for Wired Contact, unsupervised, no EOLR used
Loop 3 = Tilt Switch
Honeywell 5834-2
Honeywell 5834 2 wireless 2 button security key fob
Two (2) button key fob. Dual-button inputs allowed. Uses three (3) loops total, for a possible three (3) inputs. Can only be used with the Lyric in Low-Security Mode (Green LED)
Honeywell 5834-4
Honeywell 5834 4 wireless 4 button security key fob for honeywell security systems
Four (4) button key fob. Dual-button inputs allowed. Uses two (2) Serial Numbers, which both use Loops 1, 2, 3, 4. Up to eight (8) inputs possible. Can only be used with the Lyric in Low-Security Mode (Green LED)
Honeywell 5834-4EN
Honeywell 5834 4en wireless enhanced 4 button security key fob
Four (4) button key fob. Dual-button inputs allowed. Uses two (2) Serial Numbers, which both use Loops 1, 2, 3, 4. Up to eight (8) inputs possible. Can only be used with the Lyric in Low-Security Mode (Green LED)
Honeywell 5853
Honeywell 5853 wireless glass break detector exterior
Glass break sensor. Uses Loop 1.
Honeywell 5869
Honeywell 5869 wireless commercial panic switch
Commercial panic switch. Uses Loop 1. Latches when tripped, key (provided) needed to reset it after it is tripped
Honeywell 5878
Honeywell 5878 wireless remote alarm keypad
Six (6) button key fob. Uses two (2) Serial Numbers, which both use Loops 1, 2, 3, 4. Up to eight (8) inputs possible.
Honeywell 5898
Honeywell 5898 wireless dual tec motion detector
Dual-tec motion sensor.
Loop 1 = Low Sensitivity Motion Sensor. Pet immunity is available for this loop. 50lb or 100lb pet immunity, selectable via DIP Switch 1
Loop 2 = High Sensitivity Motion Sensor.
Loop 3 = Temperature Sensor (High or Low, DIP Switch Selectable)
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We have made a discovery regarding the compatibility for the Honeywell L5100-WIFI for LYNX Touch Systems. It turns out that L5100-WIFI units with the updated MAC prefix of B82CA0 can be used with Honeywell L5100 Systems running a firmware version of at least 5.00838, but less than 5.05000.

Honeywell l5100 wifi alarmnet lynx touch l5100 security system wifi alarm monitoring communicatorIf you aren't familiar with the Honeywell L5100-WIFI, it is an internet communicator that allows a compatible Honeywell LYNX Touch Panel to communicate with the Resideo AlarmNet Servers across an IP (internet protocol) network. The L5100-WIFI accesses the internet by connecting with a local WIFI network. Many users rely on the L5100-WIFI for inexpensive IP monitoring service. The communicator can also be used to set up the LYNX Touch System with Total Connect 2.0, provided that the user's alarm monitoring plan includes access to the platform.

If you recall back in the summer of 2018, it was announced that new Honeywell L5100-WIFI units had an updated MAC prefix, as it was changed from 00D02D to B82CA0. This had several implications. Starting with LYNX Touch Firmware 5.05000, Resideo locked the required MAC prefix so that only L5100-WIFI units with 00D02D were supported. This was later revised in Firmware Version 8.00183 to support the new MAC prefix of B82CA0. As a result, LYNX Touch Systems with a Firmware Version of at least 5.05000, but less than 8.00183, cannot support newer L5100-WIFI units with the MAC prefix of B82CA0. For LYNX Touch firmware in Canada, the required MAC prefix of 00D02D became locked with Firmware Version 5.15000.


However, we didn't realize that LYNX Touch Systems running firmware versions below 5.05000 (and below 5.15000 for Canadian models) do not have the locked MAC prefix requirement. This means that if you have a Honeywell LYNX Touch System with a firmware version of less than 5.05000, then you can use it with a newer L5100-WIFI unit with a MAC prefix of B82CA0. It still must meet the minimum firmware requirement to support the L5100-WIFI (Firmware Version 5.00838), but this allows for some new monitoring possibilities. Most notably, it allows certain Honeywell L5100 units use either the new L5100-WIFI model with the updated MAC prefix or the old model with the old MAC prefix.

In spring of 2019, it was announced that Resideo was no longer allowing Honeywell LYNX Touch Panels to receive over-the-air (OTA) firmware updates. Instead, firmware updates could only be applied locally using the Honeywell LYNXTOUCH-MSD Firmware Updater Tool. Initially, the updater tool was only compatible with the Honeywell L5210 and Honeywell L7000, but it was later made compatible with the Honeywell L5200 as well. But the updater tool was never made compatible with the Honeywell L5100. This makes it impossible to update the firmware for a Honeywell L5100 Security System, and there is no way to get the system onto Firmware Version 8.00123 or higher.

Honeywell lynxtouch l5100 lynx touch wireless alarm control panel

But since Resideo didn't begin locking the required MAC prefix to 00D02D until 5.05000, an L5100 running a firmware version of at least 5.00838, but less than 5.05000, can support all L5100-WIFI units, regardless of their MAC prefix. Therefore, if you have an old Honeywell L5100 System lying around that you were thinking could never be monitored again unless you found a used L5100-WIFI with the old MAC prefix, it may be a good idea to check its firmware to see if it falls in that range.

If you want to check the firmware for a Honeywell L5100, you can do so by choosing Security > More > Tools > enter your Master Code (default 1234) > Test. The firmware revision will be displayed at the top of the screen. This process is the same for any LYNX Touch System, so you can also use this method to check your L5200, L5210, or L7000 firmware. Below is a picture of a Honeywell L7000 on Firmware Version 9.00209..

If you find that your L5100 is running a firmware version of 5.05000 or higher (5.15000 or higher in Canada), then you will be limited to using the older L5100-WIFI with the MAC prefix of 00D02D. With any luck, you may be able to find a used model somewhere with the older prefix. But should your L5100 be running a lower firmware, then the system will be able to support any L5100-WIFI model, including the new ones that you can purchase from Alarm Grid. This is an excellent way to get an old L5100 System set up with low-cost IP monitoring.

Of course, if you have an L5200, L5210, or L7000, then it is recommended that you get the Honeywell LYNXTOUCH-MSD Firmware Updater Tool to upgrade the system firmware to the latest version. The latest firmware is 9.0213 at the time of this writing. Updating to the latest firmware version is always recommended. And as long as the firmware version is 8.00183 or higher, the system can support all versions of the L5100-WIFI, regardless of the MAC prefix.

If you have any questions about the L5100-WIFI or the Honeywell LYNX Touch Systems, then please reach out to us! We are best contacted via email at support@alarmgrid.com. Our hours for checking email run from 9am to 8pm ET M-F. This is also a great email to reach us if you are interested in starting new monitoring service. We look forward to hearing from you!

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Alarm Grid is thrilled to offer the brand-new Resideo Tuxedo Keypad! This sleek and modern keypad serves as a touchscreen controller for your Honeywell VISTA, while also providing Z-Wave Plus home automation capabilities. This will truly bring out the full potential of your VISTA Panel!


The new Resideo Tuxedo represents the third generation in the Honeywell Tuxedo Touch Series. The original Honeywell Tuxedo Touch, the Honeywell Tuxedo Touch WIFI, and the Honeywell VAM have all been discontinued to make room for the new Resideo Tuxedo. While we are a little sad to see these classic products be sent off to the "product graveyard", we are extremely excited about this brand-new keypad and what it brings to the party.

If you are familiar with the Honeywell 6290W Touchscreen Keypad that came out last September, then you will be pleased to learn that the new Resideo Tuxedo offers the exact same look and user interface (UI). In fact, the only difference between the two is the fact that the Tuxedo offers Z-Wave Plus functionality, while the 6290W is just a keypad for controlling the VISTA. With the Tuxedo, you get all of the same security functions from the 6290W (e.g. arming, disarming, bypassing zones), as well as awesome new home automation controls.

The great thing about a touchscreen keypad like the Resideo Tuxedo is that it can make your system much less intimidating and easier to control. This can be especially important for new users who are not used to working with a security system, especially one that uses a classic numeric keypad that requires specific knowledge to operate. The Tuxedo is easy to navigate, and the full-color menus can give a new user confidence in controlling their system. Most experienced users also appreciate touchscreen keypads just due to their overall ease of use.

You certainly have a great deal of automation devices that you can pair with the Resideo Tuxedo. Nearly any Z-Wave device can integrate with the keypad. You can add Z-Wave lights so that it looks like you're home while on vacation. A Z-Wave door lock can be helpful for letting your friend inside without getting up from the couch. And a Z-Wave thermostat can help you save a ton of money in energy costs, while still keeping your home comfortable. The unit supports up to 232 Z-Wave devices, so you're highly unlikely to run out of room. We recommend using exclusively Z-Wave Plus devices to build the strongest network possible.

WIFI connectivity returns to the new Resideo Tuxedo. The keypad uses its WIFI connectivity for communicating with Total Connect 2.0. You can access TC2 to control your programmed automation devices remotely from a mobile app or web browser. The WIFI connection is also how firmware updates are applied to the Tuxedo Keypad. You can alternatively use a wired ethernet connection instead of wireless WIFI, but come on, who's gonna do that? Just be aware that the Tuxedo is not an AlarmNet Communicator. You will still need a separate alarm communicator for your VISTA System and a monitoring plan to access Total Connect 2.0.

And there are many other features and specifications that we love about the new Tuxedo. This keypad and automation controller boasts a 7-inch screen with a 480 x 640 resolution. The thin-film-transitor (TFT) LCD screen is backlit, so you will have no trouble using it at night. Other features include voice and chime, a weather display, the ability to live-stream security cameras, Console Mode, a digital picture frame, and more!

You can buy the new Resideo Tuxedo Keypad from Alarm Grid right now. We are sure that you will love using this robust and powerful keypad in your home or office. It really has a nice modern look that can fit in nicely with any decor. This is truly a great way to improve upon a VISTA System. If you have any questions about the Tuxedo, or if you want to learn more about alarm monitoring, contact us via email at support@alarmgrid.com. We check our email during our business hours of 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid noticed a new addition to the AlarmNet360 platform for alarm dealers. There is now a banner counting down to the end of the respective AT&T 3G and Verizon CDMA network shut downs. It's another indication that the 3G Sunset is indeed a very pressing matter in the alarm industry.


If you are not familiar with the 3G/CDMA Sunset, it refers to quickly approaching dates at which the AT&T 3G Cellular Network and the Verizon CDMA Network will be permanently shut down and deactivated. Other cellular service providers also have their own dates for when they will decommission their older networks in favor of faster and more reliable LTE and 5G cellular networks. But for the alarm industry in the United States, the AT&T and Verizon shutdowns are particularly important, as many alarm systems rely on communication through these networks.

According to the banner shown on AlarmNet360, the AT&T 3G Sunset is set to occur after January 31, 2022. Likewise, the Verizon CDMA Sunset, according to the banner, will occur after December 31, 2022. We want to make it very clear that Alarm Grid is NOT stating that these are "official" dates for the respective network shutdowns. This is just what AlarmNet is displaying on their dealer portal. But it is our understanding that these dates are accurate and very important for end users to consider.

When a cellular network is shut down, any device communicating across that network will stop working. This includes many cellular alarm monitoring communicators that security systems depend upon for providing trustworthy and effective monitoring service. Inevitably, there will be many homes and businesses that fail to make the proper transition and get left behind during this period of adjustment. Our goal is to ensure that this happens to as few Alarm Grid customers as possible.

In preparation for the 3G/CDMA Sunset, AlarmNet has stopped allowing activations for these older cellular modules. Similar measures have also been taken by Alarm.com. But just because new activations are no longer permitted does not change the fact that there are many existing communicators out there.

Alarm Grid has promised to continue providing support for these modules as long as possible. We know that there are many people who aren't necessarily in a position to purchase a new communicator and/or an entirely new alarm panel right away. We're doing our best to accommodate everyone. But once an associated cellular network is shut down, there is nothing we can do. This is completely in the hands of the cellular service providers, and it is entirely out of our control. We fully understand the need to decommission older networks in favor of better technology, and we know that cellular service providers are making these decisions in the best interest of everyone involved. But we need to urge our customers. Do not get left behind.

The 3G/CDMA Sunset is not something to take lightly. There will be some homes and business that do not get the memo and/or decide to not take any action. They will be left vulnerable and unprotected. That is an unfortunate reality of the situation. But you do not need to let that happen to you or those around you. Most systems will allow you to replace an existing 3G or CDMA Communicator with a newer LTE communicator.

The term LTE stands for "Long-Term Evolution". Cellular service providers like AT&T and Verizon are planning to keep their LTE networks active and in-service for many, many years into the future, possibly even decades. The LTE networks will serve as a reliable backup for the new 5G networks, for which the infrastructure is still being rolled-out. Even as cellular technology continues to evolve and change, the LTE networks will remain as a stronghold, keeping millions of security systems monitored and protected. Cellular service providers will not let their LTE infrastructure go to waste. These networks will be there for your home or business when you need them the most.

If you haven't upgraded to LTE yet, please contact us. We will help you explore your options so that you can make an informed decision. Depending on your current equipment, you might only need to buy a new communicator. Others will need to replace entire alarm panels. Our technicians can provide more detail once we know exactly what you are working with. We understand that it might be difficult or impossible for you to purchase new alarm system equipment right now. That's fine. You still have time. But time is running out. You need to start preparing and thinking about these things now. That's why AlarmNet has slapped a giant banner marking the countdown dates. Take action now, if possible, so that you aren't racing to make an upgrade at the last minute.

For Alarm Grid customers it is important to note that, in most cases a communicator replacement will require that you work with one of our trained technicians. In some cases, this can be done without an appointment, but in many cases an appointment will be required. So please, also keep this in mind when you're planning to upgrade your equipment. If everyone who needs an upgrade waits until the last minute, the wait for an available appointment time may get longer than usual.

The best way to contact us regarding any questions or concerns you might have about the 3G/CDMA Sunset is to email support@alarmgrid.com. Please let us know about the security system equipment you currently have so that we can provide the most comprehensive and complete support possible. We may even ask for pictures of your panel and/or communicator so that we can help you to the best of our ability. Remember that our support hours for checking email run from 9am to 8pm ET M-F. We look forward to hearing from you and ensuring that your security system is kept monitored for many years to come!

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Resideo has made an exciting new addition to Total Connect 2.0, as users can now live-stream their Total Connect 2.0 HD Cameras from the TC2 website. Previously, this was only possible from the Total Connect 2.0 Mobile App. This is a super convenient way to look-in at your home or business!

All of the HD Cameras for TC2 can be streamed in this way. This includes the 720P Honeywell IPCAM-WIC1, the 1080P Honeywell IPCAM-WIC2, and the 1080P Outdoor Honeywell IPCAM-WOC1. The sample picture above shows the IPCAM-WIC2, and we gotta say that the image quality looks fantastic!

To access the camera streaming feature from the TC2 website, simply log-in to your Total Connect 2.0 from a web browser, then choose Cameras on the left-hand side. Find the camera you want to stream, and then click the play icon in the center of the preview you image. The live-stream should begin after connecting to the camera. Two-way audio is also supported if your camera supports the feature.

One thing that particularly impressed us is just how little of a delay there was between the camera and Total Connect 2.0. This delay is only 1 or 2 seconds at most. I actually had to get one of our support technicians to help me take the picture above so that I could give the camera a nice thumbs-up!

If you are interested in adding video surveillance to your existing Alarm Grid account, or if you are interested in signing-up for new monitoring service, please email our support team at support@alarmgrid.com. We will be happy to help you explore your options so that you can make an informed purchasing decision. Our hours for checking email run from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid is now offering bundled versions of the Honeywell Lyric Alarm System that include the panel and a compatible LTE cellular communicator. The LYRICUPGRADE-A will have the LYRICLTE-A AT&T LTE Communicator, and theLYRICUPGRADE-V will feature the LYRICLTE-V Verizon LTE Communicator.

Honeywell lyric controller encrypted wireless security system

If you hang around our website regularly, then you probably already know that Lyric System Kits are nothing new for us. But these are fairly unique in that they offer just the system and communicator, without any new sensors. You might want to get one of these kits if you are upgrading from an older LYNX Touch System that can't receive a firmware update, such as a Honeywell L5100 System. The Lyric can support the vast majority of the Honeywell 5800 Sensors used with the older LYNX Touch Systems.

The reason why we decided to release these new Lyric Upgrade Kits is due to the 3G sunset that will be happening in 2022. Older cellular networks are being shut down, and many users are scrambling to find LTE options for their systems. With one of these new kits, you will be getting a Lyric System that is dual-path ready with both WIFI and LTE cellular connectivity. This is the best way to ensure that your panel stays reliably monitored, keeping any potential downtime to an absolute minimum.

The Lyric System offers some great features, such as a 7-inch touchscreen display, support for encrypted Honeywell SiX Series Sensors, connectivity with Total Connect 2.0, the ability to interface with Apple HomeKit, built-in Z-Wave functionality, a 2MP camera for taking disarm photos, and so much more. It truly is a state-of-the-art security system, and it can make a great addition to your home or business.

If you are interested in learning more about the Honeywell LYRICUPGRADE-A or Honeywell LYRICUPGRADE-V, or if you want to know more about monitoring service in general, please email us at support@alarmgrid.com. We check new email from 9am to 8pm M-F, and we always do our best to respond as quickly as possible. We look forward to hearing from you!

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