Honeywell IPCAM-WL Posts

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Honeywell has recently announced a change in the way that their Total Connect 2.0 video surveillance feature will work and the change will be implemented on or about April 19th (next Wednesday).

Currently, if you have Honeywell AlarmNet IPCAMs, you have the ability to view them remotely and have them record 10-second video clips based on a change in pixelation if you have the right Total Connect 2.0 service plan. We offer the TC2 video features without a contract required through our Self Platinum and Platinum plans at https://www.alarmgrid.com/monitoring and we even have a standalone TC2 video plan available at https://www.alarmgrid.com/video-monitoring for those that don't have a security system but want the TC2 video services.

Using a mobile device running the Total Connect 2.0 app, you can log-in and view up to 6 IPCAMs per TC2 location from wherever you are as long as the cameras are powered on and connected properly to the internet and you can watch any recorded videos.

Using the totalconnect2.com website, you can use the Video module to view the cameras remotely and you can also set up more advanced settings such as 10-second video clip recordings and alerts when video clips are captured. These clips are customized by the user and you can use the wrench icon on each camera to set up the areas of detection for each field of view and the sensitivity selections for how much movement is needed to trigger a clip. You can also setup schedules to determine when you want the cameras to record clips and when you only want live viewing capability with no recording happening.

Once you have the camera recording settings configured properly so that the cameras are recording clips of movement that you feel is important while ignoring other movements that aren't important, a new video clip will be stored to your TC2 account and will be available as a event in the Events & Notifications module. Currently, each TC2 location allows storage of up to 500MB of clips and auto-deletes the oldest available clip once the limit is reached. You do also currently have the option to "lock" certain clips that you don't want to be auto-deleted.

Here's where things change (on or about) April 19th, 2017...

While only Honeywell/AlarmNet IPCAMs currently work with Total Connect 2.0, Honeywell is (with great anticipation!) working on a new line of next generation cameras that will integrate with Total Connect 2.0 (we will have more details on the cameras at a later date) and they should be available sometime towards the end of this year.

New Seven Day Storage for Recorded Clips

In anticipation of the next generation cameras, Honeywell is transitioning all existing Total Connect 2.0 video accounts to a new 7 day plan where clips will only be available through the TC2 website/app for 7 days. The 500MB storage will go away and any clip that is older than seven days will be automatically deleted. Once the change is implemented, any currently recorded clip will be set to expire seven days later with the oldest clips being deleted first.

Regular non-TC2 video events will continue to be stored for 90 days,which is how the service works now, and first-in, first-out logic is employed when deleting the older clips.

No More Locking of TC2 Events

In addition to the changes to the video storage feature, Honeywell is removing the ability to "lock" a TC2 event (all events inclsuding security and video) so that you won't be able to save any event beyond the normal expiration (90 days for security and 7 days for video once the change is implemented).

The existing lock feature that allows you to permanently store a TC2 event/video clip:


They are providing a year grace period so that any currently locked events will stay locked up until April 15th, 2018 when all locked events will be deleted. We encourage all Total Connect 2.0 users to start saving all locked video clips outside of TC2 if you want them to still be available after April 15th of next year.

Also, we encourage all TC2 video users to start setting up email alerts with video clip attachments through their TC2 account so that each recorded clip can be saved/archived through email so that the clips are available beyond the new seven day limit.

While we are excited about the new cameras that are coming and the upgrades to Total Connect 2.0 and the video service, some of these changes may have an adverse affect if you don't update your account now to adjust for these changes. As always, let us know if you have any questions by emailing support@alarmgrid.com or calling M-F 9-9 EST.

4/19/17 - Updated: Honeywell has now scheduled the change to the video storage feature for sometime in May and the removal of the lock feature on the TC2 events is now scheduled for the week of the 24th.

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There are two ways of viewing video from a Honeywell Total Connect 2.0 Camera.

Honeywell has released its own wireless, WIFI enabled, ip cameras. They are called IPCAMs and come in a variety of models for different applications. Honeywell currently offers three models of their IPCAMS. The IPCAM-WL is an indoor, low light camera. The IPCAM-PT2 is a pan-tilt camera that can be manipulated remotely through Total Connect 2.0, a WIFI enabled Lynx Touch or Lyric panel. The IPCAM-WO is a rugged camera that’s rated for outdoor use. All of the cameras are able to communicate over WIFI. IPCAMs can be used as standalone devices with or without an alarm system; their communication goes straight to the internet. IPCAMs also have an Ethernet jack on the back of the unit to be able to connect to a hardwired network.

There are three ways to connect IPCAMs to an IP network. The easiest method to connect is to use the WPS function. First, WPS needs to be enabled at the router supplying the WIFI network. Typically this can be done by pressing a dedicated button on the outside of the unit or by enabling WPS through the router’s web enabled GUI. After enabling WPS at the router press the WPS button on the back of the camera. The camera will automatically connect and configure itself to the WIFI network. For customers whose router doesn’t support WPS, Honeywell has released a device called the WAP that connects IPCAMs to the WIFI network using WPS. This device connects to the local router with a patch cord and has its own WPS button. With the WAP connected via Ethernet to the router, enabling WPS through the WAP and to the IPCAM allows the IPCAM to connect to the WIFI network. Lastly, in the event that WIFI isn’t going to be used, the cameras can simply be plugged into an Ethernet network with a patch cable.

IPCAMs are able to be viewed live at a Lyric panel or Lynx Touch panel that has a WIFI module installed, as long as the panel and IPCAMs are on the same WIFI network. The L5210 is able to view 2 cameras simultaneously where the L7000 and Lyric can view up to 4 cameras. IPCAMs live streams can also be viewed through the Total Connect 2.0 app. In addition to being able to view live streams, users can also configure IPCAMs to automatically record 10 second clips when a motion event occurs within their view. Up to 500 clips save to the cloud and can be watched, exported, downloaded and deleted through Total Connect 2.0. Users can also select email addresses to have motion events sent to as soon as a video event is captured.

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