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Hi DIYers! We have learned that Alarm.com has been pushing out automatic firmware updates for their security cameras. These updates are designed to make the cameras compatible with future enhancements that may be released at a later date. Alarm.com SVR Devices are also being updated.

Alarm dot com adc vc736 outdoor 1080p poe large bullet camera wiAccording to Alarm.com, any non-doorbell camera or SVR device that is online with a strong connection will have the update pushed down automatically. Alarm.com states that 95% of all compatible cameras and accessories have already received the updates. Cameras that are offline or set up with a weak connection will not be able to receive the automatic update. Alarm.com says that they are still trying to get all compatible devices set up with the update.

In the near future, users may notice problems for any camera that has not yet received the update. Specifically, these cameras may stop showing the device name and timestamp on their on-screen displays. Additionally, any SVR devices that have not received the update may stop supporting video recording and video playback. These issues will persist until the device receives the update.

Users may also find that their cameras and/or accessories are displaying a trouble condition for out-of-date firmware. This trouble condition is to let any end users know that they should update the firmware for their cameras and/or accessories as soon as possible. Fortunately, these issues can be properly addressed by simply updating these devices to their latest firmware versions.

If you notice this trouble condition you can manually push down an update yourself by accessing your Alarm.com account through the website and choosing Video > Settings > Select Device > Video Device Info > Update Firmware. You may also contact us to have us push down the update for you. Remember that your camera will need to be online with adequate signal strength in order to receive the update. There is no charge for us to push down this update to your ADC devices.

If you have any questions about the new Alarm.com Firmware Update, or if you need us to push down an update for you, please email us at support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you and making sure that your Alarm.com devices are properly updated!

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Hi DIYers! We are happy to announce that the Alarm Grid logo will now appear in the lower-left corner of downloaded Alarm.com video clips. This new feature applies to any Alarm Grid customer who uses Alarm.com Cameras for video surveillance. You should notice the logo effective immediately.


The Alarm Grid logo should appear in the bottom-left corner of any downloaded video clip from Alarm.com. This includes any video clip that you choose to share through email, text message or social media. Sharing the clip effectively downloads it. This will count towards your monthly limit of allowed clip downloads. The logo will be semi-transparent so that it is clearly visible, but does not obscure the video in any fashion.

We believe that this new addition will add a nice touch to Alarm.com video clips. It will also help to identify the source of the clip in the event that you ever need to present video evidence to the authorities. Other than this image, you should not notice any changes to your Alarm.com video clips or your Alarm.com service in general.

Please note that this image will not be present in the live video feed for Alarm.com Cameras. The logo will also not appear in clips you view directly from Alarm.com. It will only be present in downloaded video clips.

Below is an example of what the image should look like in a video clip:


If you do not have Alarm.com video surveillance included in your monitoring plan, you can check our monitoring page for more information. You will need a Platinum Plan to use Alarm.com Cameras. We also offer a standalone video surveillance plan if you want to use Alarm.com Security Cameras without regular monitoring service.

Please email us at support@alarmgrid.com if you have any questions about this new feature or the Alarm.com service in general. You may also call us at (888) 818-7728. Our regular office hours are 9am to 8pm EST M-F. We look forward to hearing from you.

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Hi DIYers! If you're a business owner, they you know how important it is to make sure you are protected in every situation. Setting up security cameras in your shop or business can help protect you against fraud. That way, you'll have video evidence if someone tries to take you to court!

Honeywell lyric oc1 standalone wifi outdoor 1080p hd total conneIt's no secret that customer-oriented businesses and security cameras are the perfect match. A video surveillance system is great for catching theft and dishonest bait-and-switch tactics that a small number of dishonest people may try to get away with. But what you might not think of is using security cameras to protect your company in case of a lawsuit.

Having unsafe conditions in your store is a recipe for a costly lawsuit. That is why most business owners take every precaution to ensure that their customers are safe and that their company is not liable in case of an accident. However, this doesn't necessarily stop a dishonest individual or group from trying to pull a fast one.

This is actually a really easy scheme to pull off. Any individual can go into a store and intentionally put some water or loose objects on the floor. They might come back shortly thereafter and pretend to slip and fall on the hazard that they just laid out. From there, they claim to be injured and try to make a quick payday based on "negligence" of the company. That's not fair!

While it might seem crazy that some people would go to such lengths to try and make a quick buck, the practice is all too real. Just take a look at this video where one man pretended to slip on some ice cubes:


Fortunately, this company had security cameras installed to catch the man in the act. But just imagine if the cameras hadn't been there. This man could have easily gotten away with thousands of dollars once everything was said and done! This is another reason to invest in security cameras for your business! If you already have a business security system, then adding cameras is usually quite simple. You can usually keep your existing equipment and add cameras as a new addition.

At Alarm Grid, any customer can add security cameras by upgrading to a Platinum Monitoring Plan. In addition to supporting security cameras, this plan also includes dual-path connectivity through IP and cellular, remote alerts via text and/or email, and automatic emergency dispatch from a central monitoring station. Our Platinum Plan is only $10 more per month than Alarm Grid's standard cellular monitoring plan, the Gold Plan. This means that there really isn't any major up-charge for video monitoring.

Just $45 per month will get you all of the monitoring features mentioned above. You will purchase your system and your cameras outright from the start. These devices are yours to keep, and they can be taken to a different monitoring company if you ever decide to do so. They are also very easy to install, and most end users can complete the process with minimal online or phone support. Alarm Grid offers both Total Connect 2.0 Cameras and Alarm.com Cameras, depending on the customer's interactive service.

Please reach out to us if you're an Alarm Grid monitored customer interested in learning more about video surveillance. The best way to reach us is to send a quick email to support@alarmgrid.com. You can also call us at (888) 818-7728 from 9am to 8pm EST M-F to talk with us on the phone. We look forward to working with you to keep your business safe!

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Imagine you and your family are away from home. An intruder decides to take this opportunity to forcefully enter your house. But luckily, they trigger a contact, a motion sensor or a glass break sensor, and an immediate alarm is sent to a central station. They flee the scene immediately.

At first glance, this might seem like a favorable situation. The intruder left your property immediately, the police arrived on the scene shortly thereafter, and any property damage was minimized. But now there is a criminal on the loose, and the police don't necessarily have any leads for identifying the individual. That is where home security cameras can greatly assist with a police investigation. Even just one camera can mean the difference between a successful arrest and an unsolved crime.

Honeywell lyric c1 wifi indoor 720p hd total connect security caA home security camera is exactly what it sounds like. It is a camera that captures footage inside the home for security purposes. Sure, you might capture some cute and heartwarming moments of your family on your security camera from time to time. But their real purpose is to keep you and your loved ones safe. In the previous scenario, a single camera could have provided police with a detailed physical description of the intruder. This can eventually lead to the arrest and conviction of the guilty party. Thanks to your camera, the police managed to take a dangerous criminal off the street, and your area is now safer as a result.

The modern security cameras of today don't feature the grainy, black & white footage of older models. New cameras from Alarm.com and Honeywell capture video in full-color, HD quality. With these cameras, you'll be able to see any unwanted intruder in exceptional detail. This will make it easier for the police to identify the intruder later. Most modern security cameras also used infrared (IR) night vision to detect criminals in the darkest of environments. There are event specially designed low-light cameras created for this purpose. And outdoor security cameras can capture footage that specifically occurs outside your home.

Alarm dot com adc v722w frontBut there's another important reason to get security cameras for your home. Not every bad guy breaks into the home. As scary as it sounds, many burglars, vandals and even sex criminals works right under the nose of the homeowner. They can operate under the guise of a repair person or a cleaner or any trusted individual. Once inside, they can rob you of your belongings or perform disgusting acts that can leave you speechless. Just a few days ago, a "repairman" in Los Angeles was caught on a home security camera sniffing a young girl's underwear while he was "working". Just imagine how many of these crimes go undetected in homes due to a lack of security cameras!

We're not telling you to be afraid of every person you let into your home. There are plenty of trustworthy and honest people left in this world. But in today's day and age, you can never be too sure. As extreme as it sounds, it is absolutely critical that you know exactly what goes on in your home. Home security cameras are the best way to do this. And with advances in technology, these cameras are easier to use and install than ever before. In fact, many can even be rested on a table, no installation needed!

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When used with an alarm system and an interactive service platform like Total Connect 2.0 or Alarm.com, you can even view the live footage for your security cameras from virtually anywhere in the world at any time. And even if you don't ever catch an intruder breaking-in or a creep repairman going through the belongings of your family, nothing beats the peace of mind of being able to see exactly what is going on inside your home while you are away.

Alarm Grid offers a wide selection of security cameras designed for use with the Total Connect 2.0 and Alarm.com services. All that's needed to get started is a Platinum Level Alarm Monitoring Plan. Protect your home and your loved ones with a security camera setup from Alarm Grid.

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A new home security camera is always an exciting purchase. Now you can view exactly what occurs inside your house when you are away. You can even pull up your Total Connect 2.0 or Alarm.com account to view a live feed of your camera. But wait, where are you going to install the device?

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Even if you have the best security camera on the market, it won't matter at all if it is installed in a poor location. And while most alarm cameras are easy to install, it can still be very inconvenient to have to break out the tools and remount a camera if you find that its current location isn't the best. Therefore, it's helpful to get a camera's mounting location right the first time. Following some basic tips can help you ensure that you choose the optimal location for your camera.

Start by asking yourself some basic questions. What type of camera is it? If it's an outdoor camera, you will obviously have more options as to where you can place it. How large is its viewing angle? A camera with a larger viewing angle will be able to record across a larger area. How many cameras do you have? If you have multiple camera, you can probably have some set up for specific areas. But if you only have one camera for monitoring, then it should be placed in a location that really counts.

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In any case, there are a few general tips to keep in mind regardless of where exactly a security camera is installed. Placing a camera high up is always a good idea, as it will provide a better view of the area. The camera's positioning angle will also play a big role on its overall scope and use. It is also very important to make sure that there are no obstructions in the way of the camera. After all, a camera is no good if there's a large object right in front of it! Some users also find that they prefer to install their cameras in areas that are difficult to access, as it make it less likely that an intruder will destroy the camera. But remember, this may make it more difficult to make adjustments to the camera if needed.

For a single camera set up, placing the camera in location where it can get a good overview of the property is usually a good idea. For outdoor cameras, many homeowners will install one near their front door. Most burglars will attempt to enter a home right through the front door, so placing a camera in this area will surely capture them in the recording. Additionally, an intruder will often have to walk past the the camera to access the back or the side of the house, so you may still record some activity even if the front door is not their ultimate point of entry. Furthermore, a font door camera will allow you to monitor any suspicious activity that may occur in front of your property. Most users ultimately find that monitoring the front door is an absolute must for home video surveillance.

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But when a user has the luxury of a multiple-camera setup, where should they place their other cameras? Some users will add a second camera in their backyard. That way, their first camera will keep tabs on the activity in front of their house, while their second camera will monitor the rear. Additional cameras can then monitor the sides of the home and any accessible windows. Some users may also install cameras to cover areas that aren't necessarily seen by the other cameras. In order to maximize your investment, try and make each camera count so that it is recording an area that isn't seen by any others. You may also want cameras to monitor pool areas, guest homes and detached garages if applicable. Finally, try and choose areas that a potential intruder will be forced to pass if they want to access other areas of the property.

But what about indoor cameras? There are certainly a few good places that come to mind. Having cameras monitor any main entrances is always smart, since they will be virtually guaranteed to capture anyone who enters the home. It is also wise to place cameras in large central areas that will see activity in many different areas of the home. Some users also place cameras in hallways, as intruders will probably need to pass through them in order to access other areas. If you have a home with multiple stories, it is usually a good idea to have a camera on each level for maximum coverage. And finally, if you have any particularly valuable items, such as a safe, you may want to have a camera monitoring that area directly.

Honeywell lyric c1 wifi indoor 720p hd total connect security caRemember to check any camera after you have installed it to make sure that it is covering a useful area. You may still need to adjust its angle, or maybe its mounting location wasn't very effective after all. Make any adjustments or changes if needed. Pretty soon your home will be nicely monitored, and you and your family will enjoy great peace of mind with your new home security cameras!

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