Since alarm panels began using WIFI as a means to communicate both alarm signals and end-user notifications, issues with connectivity have become an issue for the alarm service technician. The Qolsys IQ WIFI 6 means to make those problems a thing of the past.
Those of us in the alarm industry have all gotten the call. A customer with a panel that uses WIFI calls because their system is offline. After asking some preliminary questions, you discover that the customer switched internet providers and their WIFI network credentials changed along with their provider. They forgot that the alarm panel's WIFI settings need to be updated just like every other WIFI device in the home or business. For Alarm Grid customers, we walk them through updating the settings in their panel with no expensive service call required.
But, what if you could prevent this type of thing from happening in the first place? That's where the Qolsys IQ WIFI 6 comes in. The Qolsys IQ WIFI 6 is a state-of-the-art router that supports both IPv4 and IPv6. It comes with three (3) network partitions enabled. There is a Guest Network, a Main Network, and a Security Network partition. Each partition supports both 2.4 GHz and 5 GHz WIFI and the unit has band steering enabled all the time. This means that devices will be moved between the two network bands automatically, depending on which WIFI band offers the best performance for each individual device.
Most routers are dual-band, and most routers offer a primary network and a guest network, but the IQ WIFI 6 distinguishes itself with its Security Network. By putting all WIFI equipment related to the security system on the Security Network, the dealer can control the credentials for this partition, making sure that they aren't changed, accidentally or otherwise. This means that the equipment associated with the security system will remain connected and able to communicate on behalf of the customer.
Alarm.com's extensive line of cameras and Qolsys alarm panels will move themselves to the Security Network automatically if they are initially set up using one of the other partitions. The alarm dealer can configure and troubleshoot the IQ WIFI 6 remotely using the Alarm.com Partner Portal or the Mobile Tech app. The end-user can also configure their network remotely using the Alarm.com customer website and/or iOS or Android App. That way, the networking guru in your family doesn't have to be onsite in order to help with a WIFI issue. And if you don't happen to have a networking guru, then your alarm dealer can assist you remotely.
The IQ WIFI 6 is powerful and can act as the only router on your network. But, if you have a service where a router from your carrier is provided, or even required, then the WIFI 6 can still be used. It can connect via its WAN port to your existing router, then any ethernet connections you want to make using the WIFI 6 can be run using its LAN port (usually run to a switch if you have more than one device you want to connect in this way) and any WIFI devices you want to connect to the IQ WIFI 6 can be connected using its SSID and Password (or WPS).
This is called a parallel network configuration and using the IQ WIFI 6 in this way provides another layer of security for anyone attempting to hack into your devices from outside. By running the IQ WIFI 6 in parallel, if your ISP changes you can change your main router to whatever equipment is provided by your new ISP, and then connect the IQ WIFI 6 to the new equipment in the same way it was connected to the old. For all of the WIFI devices connected through the IQ WIFI 6, it'll be as if nothing has changed.
The IQ WIFI 6 also works as a mesh network. It has a coverage area of about 1,500 sq ft. (457㎡) per point, and up to eight (8) nodes total can be used. One node, usually the IQ WIFI 6, will act as the controller, and up to seven (7) IQ WIFI devices acting as agents. The IQ Panel 2 & 2 Plus, IQ Panel 4, and IQ4 Hub (coming very soon) panels can all be used to configure the IQ WIFI 6 locally, as long as they're each on the latest version of their respective firmware versions and are connected to the IQ WIFI 6 or IQ WIFI network.
There is a lot to see in the Qolsys IQ WIFI 6 to get the basic technical specs, you can take a look at the IQ WIFI 6 Specification Sheet. We also have the Quick Install Guide, which covers the basics and can get you up and running quickly. And if you need to know everything there is to know about the IQ WIFI 6, you can see the full Install Guide. The Qolsys IQ WIFI 6 is truly next-level. We recommend you check it out and if you're in the market for a new router with lots of features and the latest technology, give it a try!