Honeywell LTE-IV Posts

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Security, Sales, & Integration recently published an article outlining the 3G Sunset and the importance of upgrading to LTE. One question we are often asked is how long LTE networks will be kept in-service. Thanks to this informative article from SSI, we now have a pretty good estimate.


According to the information presented in the article, LTE networks are expected to have a lifespan that extends through at least the mid-2030s, if not longer. We have said many times before that LTE networks should be kept in service well into the very distant future, and now we have somewhat of a more precise timeline. It is also important to note that we understand this "mid-2030s" estimate to be on the conservative side. There is a good chance that the LTE networks might be supported even beyond that point in time. But given that we are in the year 2020, and have a "mid-2030s" estimate for the LTE lifespan, we can say that anyone who purchases an LTE communicator for their security system at this point in time should expect it to work for at least the next 15 years.

We need to stress here that this is nothing official. This is just information being published in an SSI article. This is not an official statement from a cellular service provider, and we advise taking it with a grain of salt. But given our understanding on the subject, this mid-2030s estimate strikes us as legitimate. The article also states that all 3G cellular networks will be shut down no later than December 31, 2022. This also lines up with what we have been hearing. At the time of this writing in late October 2020, we are slightly more than two (2) years away from the final end of 3G. We have said it many times before, and we will say it again. You need to upgrade to LTE as soon as possible to avoid a loss of monitoring service.

On that note, it's also fair for us to begin thinking about what lies beyond LTE. It's no secret that 5G networks are being rolled out across the country, and they will soon become the norm for cellular communication. At this time, we have not heard of any alarm manufacturer offering a 5G communicator, though we wouldn't be surprised for it to happen soon. But it's not a sure thing that a 5G communicator would be available before the end of 3G. That is why we are pushing so hard for users to make the upgrade to LTE. We don't want any of our monitored customers to be left behind in the transition. While the eventual promise of 5G might seem exciting and flashy, the important thing here is keeping your security system working and having your home or business stay protected. And from what we can tell, LTE will provide exactly that until at least the mid-2030s, possibly even beyond that.

If you are interested in getting starte with alarm monitoring service, or if you are needing to upgrade your existing system to LTE, please email us at support@alarmgrid.com. Our team is here to check email from 9am to 8pm ET M-F. We look forward to hearing from you!

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It's Monday again, and it's time for another Alarm Grid video recap! We have six (6) new videos for you. Five (5) feature the DSC PowerSeries NEO, while the last one covers the Honeywell LTE-IA and LTE-IV Communicators for VISTA Systems. All videos feature yours truly. Let's check them out!

Alarm grid inside security stickers

Adding a DSC HS2TCHP Touchscreen Keypad to a DSC PowerSeries NEO

I show you how to add a DSC HS2TCHP Touchscreen Keypad to a DSC PowerSeries NEO Security System. Adding a touchscreen keypad like the DSC HS2TCHP to a system can be more inviting and easier for end users to understand than a traditional numeric keypad. The DSC HS2TCHP connects with the same on-board panel terminals as any other keypad for the system. Remember to power down your NEO Panel completely before adding a keypad or making any other hardware changes.


Adding Hardwired Zone to DSC PowerSeries NEO Security System

I show you how to add a wired sensor to a DSC PowerSeries NEO Security System. As a hardwired alarm panel, the DSC PowerSeries NEO can used wired sensors with no extra add-ons being required. All wired zones on the NEO will use end of line 5.6k ohm resistors, which are color coded green-blue-red-gold. This includes wired zones that are not actively being used with the system. New wired sensors will be connected with the panel, and the appropriate Zone Definition will be set at the corresponding zone.


Program a Wireless Zone to a DSC PowerSeries NEO

I show you how to add a wireless sensor to a DSC PowerSeries NEO Security System. The NEO cannot support wireless sensors right out of the box. Instead, a wireless transceiver must be added to the system. The NEO supports PowerG Transceivers that will allow you to use PowerG Wireless Sensors with the system. The advantage to using wireless sensors is that they are much easier to install than wired sensors. This is because you will not need to run wires for wireless sensors.


Enrolling a PowerG Sensor to a DSC PowerSeries NEO

I show you how to add a PowerG Sensor to a DSC PowerSeries NEO Security System. This will require that a PowerG Transceiver is added to the system, such as a DSC HS2LCDRF9 N Keypad or a DSC HSMHOST9 Standalone Transceiver. PowerG Sensors are widely seen as some of the best wireless sensors in the security industry. This is because these sensors offer a wireless signal range of up to 2km in an open air environment, and they utilize military grade 128-bit AES encryption for exceptional security.


Delete a Zone From a DSC PowerSeries NEO

I show you how to delete a zone from a DSC PowerSeries NEO. This process differs depending on whether the zone is wireless or hardwired. For a wireless zone, you are clearing the sensor from the system so that it is no longer recognized. For a wired zone, you are merely changing the Zone Definition for the associated wired zone to [000] for Null Zone. Deleting a zone from a DSC PowerSeries NEO will open up the zone so that it can be used with a different sensor.


Installing a Honeywell LTE-IA or LTE-IV Communicator to a VISTA-21iP System

I show you how to add a Honeywell LTE-IA or a Honeywell LTE-IV to a Honeywell VISTA-21iP Security System. The LTE-IA and the LTE-IV are dual-path communicators that use both IP connectivity (wired ethernet) and LTE cellular connectivity. When adding one of these communicators to a VISTA-21iP, you must first disable the internal IP communicator for the system. This is done by re-positioning the white jumper to the bottom two (2) prongs. Make sure to power down the panel before re-positioning the jumper and installing the communicator!

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We're here once again to remind you to upgrade the old 3G or CDMA cellular communicator for your alarm system to an LTE communicator! Once the associated cellular network is shut down, the old communicator will no longer work in any manner. This could leave your home or business vulnerable!

Honeywell lte l57v verizon lte cellular communicator for l5200 l

Security systems use internet and/or cellular communication to send out signals to central monitoring stations and/or interactive monitoring platforms like Total Connect 2.0 and Alarm.com. This is the very core principle of alarm monitoring. And if the associated communication network is shut down or fails, then alarm monitoring will become impossible.

Just like your phone, tablet, or computer, your alarm system cannot just magically send out signals. It needs equipment to accomplish this task. That equipment comes in the form of an alarm monitoring communicator. This is a piece of hardware either inside, or located nearby your alarm panel, much like what you would find inside of another electronic device that needs to communicate out and also receive incoming signals.

In the world of cellular communications, you have likely heard about the new 5G networks. These 5G networks represent the latest and greatest cellular technology available, and they are certainly going to change the game when it comes to mobile communication. But while service providers are working to develop new 5G infrastructure, they are also phasing out older technology. This includes the AT&T 3G Network and the Verizon CDMA Network.

If you have a system with a cellular communicator that works across a 3G network, such as the aforementioned AT&T 3G and Verizon CDMA Networks, then time is running out for you to upgrade. While we cannot provide an exact date of shut down, we can confirm that it is due to occur sometime in 2022.

Now, you might be thinking, "Well gee, 2022 is a long way away. I'll just wait until then." And really, we can't force you to upgrade now. We have already promised to continue supporting older communicators for as long as possible. But if you have the means to buy a new cellular communicator and keep your existing system running, then we urge you, as professionals, to make the jump sooner rather than later.

Time is moving quickly, and we can all but guarantee you that some people will not get the memo, and they will get left behind. We understand. For many people, a security system is not something that is on their minds regularly. Historically, this has been a piece of hardware that you hide away somewhere, while only interacting with a wired keypad. But don't take this deadline lightly. Make the jump sooner rather than later, and save yourself the trouble.

We are also often asked by people upgrading from 3G or CDMA which type of communicator they should get. The answer to that is an LTE communicator. LTE is the direct successor to 3G and CDMA. If you have heard the term "4G LTE", that's where LTE comes from. There have been LTE communicators available for security systems for a few years now. They work great, and they can keep a system monitored well into the very distant future.

You might be wondering why we aren't recommending a 5G alarm monitoring communicator. The truth is that 5G technology is still so new that there aren't really any 5G communicators available quite yet. We are sure that we will have some 5G communicators available to sell and promote in the near future. But for right now, LTE is the best available. And since LTE already provides fast speeds, there really won't be much difference for a security system.

Another common concern we encounter is that end users are fearful that LTE will also one day become obsolete. Our response to this concern is that LTE will most likely remain active and in place for many, many years, even decades into the future. The term LTE itself even stands for "Long Term Evolution". Cellular service providers envision 5G as the primary network of the future, with LTE infrastructure being kept in service as a reliable backup.

It's important to understand that building a new nationwide cellular network is not cheap. Every cellular service provider is spending billions to build the necessary infrastructure. To them, this is not a joke or a game. The 5G networks are being built to last. They enable the remarkably fast speeds needed to support future technology. The idea here is that they are spending huge amounts of money now so that they do not need to build new networks later.

And while 5G cellular networks are the technology of the future, the current LTE networks are also not going anywhere anytime soon. Why? They are designed to serve as backup options once 5G is fully in place. This is much like the current 3G and CDMA networks. They are a backup to the current LTE networks. If you have ever noticed that your LTE phone is also capable of using 3G, that is why. It's in case LTE is ever unavailable for some reason.

The difference with 5G is that, once in place, it is going to be the premier option for a very, very long time. The very idea of a supposed "6G network" isn't really even fathomable at the moment. We're likely talking decades from now. What you can expect in the near future is that 5G will become the primary technology, while LTE will be kept in-service as a backup.

And again, we hear some more cries from people, "Well, I'll just wait for a 5G communicator to come out." The truth is that with alarm systems, the difference between LTE and 5G really won't matter all that much. Security systems do not transmit large amounts of data. Yes, 5G might make some automation commands a hair faster. But LTE can already handle this quite well. And it's very possible that 5G communicators might not be ready before the 3G sunset.

Long story short, you should upgrade to LTE as soon as you can if you intend on using cellular communication with your security system. Remember that cellular service is much more reliable than WIFI connectivity. Even in the year 2020, internet outages are relatively common. They likely always will be. That is why users are willing to pay a premium for cellular monitoring service. Cellular all but ensures your system will always stay connected.

While your 3G or CDMA communicator might be working great right now (as it always has been), you will wake up one day (in 2022) only to find a scary "Comm Fail" message with no quick solution. And if you are cell-only, your panel will be offline, and your home or business will be vulnerable. Don't let that happen. Just make the jump to LTE as soon as you can.

Alarm Grid offers LTE cellular communicators for many types of alarm systems. We can help you get exactly what you need so your transition is as seamless as possible. As of this writing, there won't be any increase in your monthly bill. You will pay exactly the same monthly fee for cellular monitoring service using a new LTE communicator as what you pay with a 3G or CDMA communicator now. You only need to buy the new LTE module. That's it.

And if you're worried about needing to install your new LTE communicator, fear not! These devices are super easy to install. And if you're monitored by Alarm Grid, we will be more than happy to help you through the installation process. That's our job. Every day, we encounter new and inexperienced users and help them monitor their homes and businesses. And that includes keeping existing systems running. We love what we do, and we're happy to help.

Maybe you aren't sure which LTE communicator you need for your system? Hey, we totally understand! It's not like you're completely obsessed with this stuff (like we are). Just shoot us an email with a picture of your panel, and we can help you explore your options. If you can get us a picture of the panel's inside with its current communicator, then that's even better!

Like always, the best email to reach us is support@alarmgrid.com. We'd love to hear from you, whether you're an existing Alarm Grid customer, or if you're looking for the very best in DIY security. Maybe you would prefer to talk on the phone? That's cool too. Our number is (888) 818-7728, and we happily answer phones from 9am to 8pm ET Monday thru Friday.

Our goal is to make the 3G and CDMA sunset as easy and as seamless for our customers (and future customers) as possible. The time to take action is now. We can help you get what you need so that you and the people around you stay safe and protected. The 3G sunset is serious, and we don't want you to get left behind. Please, upgrade now. We are grateful to have you as a member of the Alarm Grid family, and we look forward to hearing from you.

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Resideo will be pushing down an over-the-air (OTA) firmware update for all AlarmNet LTE Communicators later this month. This update will go through automatically, and it should not affect your monitoring service in any fashion. The update will be applied sometime later this month.

Honeywell lte xv alarmnet verizon lte cellular communicator

This update only affects the communicator, not the panel itself. The updates will be applied automatically in batches until it has been applied to every Resideo LTE Communicator. First the Verizon LTE Radios will be updated, followed by the AT&T LTE Radios. Resideo will start each update cycle with batches of units that were registered first. The company will follow a sequential order, finishing with batches of units that were registered last. Any new unit that is activated will be placed at the end of the cycle.

It is possible that your system may reboot as part of this update process. However, it should resume normal operation after the update is complete. Additionally, you may notice the following contact ID codes in your Event Log on Total Connect 2.0:

Contact ID
Meaning
E365 Update Started
R365 Update Finished
E366 Update Failed

Resideo says that this update will allow their LTE communicators to interact more effectively with the cellular network. Users should expect this update to go through sometime later this month. We do not have an exact date as to when the update process will begin. If you have any questions about this update, please contact us at support@alarmgrid.com for more information.

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Hi DIYers! Unfortunately, we have to keep this news brief, as we are currently preparing for ISC West 2019 in Las Vegas, NV. But a new dual-path communicator from Resideo for their VISTA Systems is now available. Presenting, the all-new Honeywell LTE-IV Verizon LTE Dual-Path Communicator!

The Honeywell LTE-IV uses a hardwired ethernet cable to connect a VISTA Panel to an IP network. If the internet goes down, it will have the ultra-fast and reliable Verizon LTE Cellular Network as a backup. Either way, the system will remain connected with the AlarmNet 360 Servers and the Total Connect 2.0 Service.

This release is huge, as this is currently the only dual-path communicator for a VISTA System that can connect with an LTE Network. Before this, the VISTA Panels had to rely on the Honeywell LTE-XV and Honeywell LTE-XA modules, which had no IP capabilities. Now with the Honeywell LTE-IV, VISTA owners have a dual-path LTE option that will keep their system connected for many years to come!

Note that the Honeywell LTE-IV connects with the Verizon LTE Network. We expect a similar AT&T communicator to be released at some point. You can purchase the Honeywell LTE-IV from the Alarm Grid website. If you have any question, please email support@alarmgrid.com or call (888) 818-7728 from 9am to 8pm EST M-F.

Alarm Grid will post more information about the Honeywell LTE-IV as it becomes available.

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