Honeywell LTE-IV Posts

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Resideo will be pushing down an over-the-air (OTA) firmware update for all AlarmNet LTE Communicators later this month. This update will go through automatically, and it should not affect your monitoring service in any fashion. The update will be applied sometime later this month.

Honeywell lte xv alarmnet verizon lte cellular communicator

This update only affects the communicator, not the panel itself. The updates will be applied automatically in batches until it has been applied to every Resideo LTE Communicator. First the Verizon LTE Radios will be updated, followed by the AT&T LTE Radios. Resideo will start each update cycle with batches of units that were registered first. The company will follow a sequential order, finishing with batches of units that were registered last. Any new unit that is activated will be placed at the end of the cycle.

It is possible that your system may reboot as part of this update process. However, it should resume normal operation after the update is complete. Additionally, you may notice the following contact ID codes in your Event Log on Total Connect 2.0:

Contact ID
Meaning
E365 Update Started
R365 Update Finished
E366 Update Failed

Resideo says that this update will allow their LTE communicators to interact more effectively with the cellular network. Users should expect this update to go through sometime later this month. We do not have an exact date as to when the update process will begin. If you have any questions about this update, please contact us at support@alarmgrid.com for more information.

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Hi DIYers! Unfortunately, we have to keep this news brief, as we are currently preparing for ISC West 2019 in Las Vegas, NV. But a new dual-path communicator from Resideo for their VISTA Systems is now available. Presenting, the all-new Honeywell LTE-IV Verizon LTE Dual-Path Communicator!

The Honeywell LTE-IV uses a hardwired ethernet cable to connect a VISTA Panel to an IP network. If the internet goes down, it will have the ultra-fast and reliable Verizon LTE Cellular Network as a backup. Either way, the system will remain connected with the AlarmNet 360 Servers and the Total Connect 2.0 Service.

This release is huge, as this is currently the only dual-path communicator for a VISTA System that can connect with an LTE Network. Before this, the VISTA Panels had to rely on the Honeywell LTE-XV and Honeywell LTE-XA modules, which had no IP capabilities. Now with the Honeywell LTE-IV, VISTA owners have a dual-path LTE option that will keep their system connected for many years to come!

Note that the Honeywell LTE-IV connects with the Verizon LTE Network. We expect a similar AT&T communicator to be released at some point. You can purchase the Honeywell LTE-IV from the Alarm Grid website. If you have any question, please email support@alarmgrid.com or call (888) 818-7728 from 9am to 8pm EST M-F.

Alarm Grid will post more information about the Honeywell LTE-IV as it becomes available.

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