Video Recap Posts

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We're back with another video recap! And this is a rather special video recap, because I have a guest joining me this time! It's someone you have never seen in Alarm Grid videos before, and we hope to have this person back and doing more videos soon. Five (5) new videos await! Let's go!

Alarm com Mobile App: Setting Up Multi System Access

I show you how you can set up multiple system access in Alarm.com. With this feature, you can access Alarm.com using a single username and password to control multiple security systems. There will be a dropdown menu in Alarm.com that you can use to navigate between the different systems linked with your account. This feature is excellent if you own multiple properties, or if you're a business owner with multiple locations. Now you can control all your systems from a single login!


2GIG Edge: Resetting the Master Code

In her triumphant Alarm Grid video debut, Aja shows you how to reset the Master Code on a 2GIG Edge Security System. The Master Code on a 2GIG Edge is used for arming and disarming and changing Master-level settings. The code should almost always be changed for security purposes. To change the Master Code, you can access the Users Menu and manually change the code. Additionally, if you perform a Factory Default of the Users Settings, then the Master Code will revert back to its default of 1111.


2GIG Edge: Resetting the Installer Code

I teach you how to reset the Installer Code on your 2GIG Edge Alarm System. The Installer Code on a 2GIG Edge is used for getting into deep-level programming. We recommend keeping the Installer Code at its default of 1561 so that you do not become locked out of programming. Keeping the Installer Code at the 1561 default does not represent a security risk because you cannot disarm the system with the Installer Code. If you ever forget the default code, you can always look it up later.


2GIG Edge: Factory Resetting

I show you how to factory reset your 2GIG Edge Alarm Panel. In order to perform a factory reset, also called a factory default, you need the system's Installer Code. This is because you must access the Installer Toolbox on the panel. Inside the Installer Toolbox is the Restore Defaults Menu. You can choose from multiple types of defaults to perform. The options include Sensors & Zones, Console, Users, Z-Wave Network, IP Cameras. You cannot "undo" a default after one has been performed.


2GIG Edge: Adding a User Code

I show you how to set up an additional user code on the 2GIG Edge Security Panel. The 2GIG Edge supports up to 100 different user codes. With this feature, you can give everyone who uses the system regularly their very own personalized user code. When you set up a code, you will be asked to provide the numeric code that will be used for disarming the system. If you have slots open for Automatic Bluetooth Disarming and Facial Recognition using personalized Facial Biometrics, then you can also set up those features when you create the new user.

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You might be checking your calendar because it's Friday, and this is a video recap, and we usually save those for Mondays. Well we had four (4) videos from earlier this month that we never managed to recap, so we figured why not now? The topics today are VISTA Panels and the Tuxedo Keypad.

Honeywell VISTA System: Factory Defaulting

I show you how to Factory Default a Honeywell VISTA Security System. This process is very simple. You just get into programming with the command [Installer Code] + [8] + [00], with the default Installer Code being 4112. You can press [*97] to perform the default. The panel will beep three (3) times to confirm. You should also press [*96] to default the panel account and Computer Station ID (CSID). You can then press [*99] to exit programming. You can perform the default on an Alphanumeric Keypad, a Fixed English Keypad, or a Tuxedo Touchscreen Keypad in its Console Mode.


Honeywell Home Tuxedo: Local Scenes Using Sunrise & Sunset

I explain how you can create local smart scenes on a Honeywell Home Tuxedo Keypad to be set with time-based triggers for the local sunrise or sunset time. In the upper-right corner of the main Tuxedo screen, there is a weather display. If you click on this, then you can set the ZIP Code for the keypad. The Tuxedo will use this ZIP Code and its WIFI connection to get the daily sunrise and sunset time for any scenes set to trigger that way. If the Tuxedo loses its internet connection, it will just use the last recorded sunrise time and sunset time.


Honeywell Home Tuxedo: Setting Up Web Server & Remote Access

I show you how to set up web server access so that you can control the Tuxedo Keypad from a web browser. After setting up the feature by entering a username and password into the designated section of the Tuxedo, you can enter the Tuxedo IP Address into the web browser of an IP-connected device to access a login screen. The device used must be on the same network as the Tuxedo Keypad. Provide the username and password that you set up at the Tuxedo. This will open an interface resembling the old style Tuxedo Touch, and you can use that you control the Tuxedo and the connected VISTA.


Honeywell Home Tuxedo: Web Interface Cannot Include/Exclude Z Wave Devices

I explain that you cannot include or exclude Z-Wave devices when accessing the Tuxedo Keypad from a web browser, also known as the Tuxedo Web Interface or Tuxedo Virtual Interface. Although you can perform almost all of the same commands from the virtual Tuxedo Web Interface as you can from the Tuxedo Keypad itself, you cannot add or remove Z-Wave devices. This is because the necessary menu option for adding and removing Z-Wave devices is not present inside the Tuxedo Virtual Interface. You can only add and remove Z-Wave devices by interacting with the actual Tuxedo Keypad itself.

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Hey Alarm Grid Blog Readers, just a quick update. We wanted to let you know that we (finally) got our 2GIG Edge set up in the video room, and we will have some new videos covering the panel coming out soon. If you have been waiting to see the Edge in action, the time is coming soon!


We have a small amount of content already available for the Edge. We got up FAQs covering the processes for resetting the Installer Code, resetting the Master Code, and factory resetting the system, and we're sure that we'll have some more FAQs uploaded real soon, along with videos to accompany them.

If you have any requests for the 2GIG Edge, leave them in a comment down below, and you might just see it become reality. Or if you don't let us know what you want to see, then we'll just go and decide for you! Either way, we are planning some great content coming soon. And if you haven't seen our blog about 2GIG Edge Facial Recognition, then go and check that out. Like I said, it's a real quick post today, but we figured it was okay to get the hype train rolling. Get ready for Edge videos and content coming soon!

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We're back with another video recap! This time, we only published four (4) new videos, and they were all right at the end of the week. We hope to get more videos published in the upcoming week so that we can present a more robust video recap next time. But for now, here are our new videos.

Interlogix Simon XT: Setting Installer Code to Default

I show you how to reset the Installer Code on an Interlogix Simon XT Security System back to its default of 4321. You need this code or the Dealer Code to get into panel programming. Interestingly, the Dealer Code also has the same default of 4321. If you change the Installer Code, then you will not be able to change it back to 4321 unless you change the Dealer Code, or you factory default the system. Factory defaulting the Simon XT will reset the Installer Code back to 4321, and it will also reset the Dealer Code to 4321 as long as the Phone Lock setting for the system is OFF.


Honeywell VISTA: Custom Word or Phrase on Alpha Keypad

I show you how to set a custom word or phrase for the Alphanumeric Keypad used by your Honeywell VISTA Security System. You can set a custom word or phrase of up to (16) characters by accessing the system's Alpha Programming feature and configuring the custom word for the partition that your keypad is assigned with. After you do that, all of the Alphanumeric Keypads on that system partition will display the custom word or phrase. You may decide to change the custom word or phrase for a seasonal or holiday message, and it's great for adding a personalized touch to the system.


Wired Alarm System: Resetting

I show you how to reset your wired alarm system. When someone is talking about "resetting" a security system, they mean one of two (2) things. First, they could be talking about a power cycle reset, in which the system is turned OFF and then back ON. This is useful for safely making hardware changes, and it can also be used as a general and basic troubleshooting step. The other type of reset is a factory default reset. This will restore all settings and configurations for the system back to how they were when the system was brand new and hadn't yet been programmed.


Wireless Alarm System: Resetting

I show you how to reset your wireless alarm system. Just like a hardwired security system, a wireless system can receive the same two types of reset. Again, these are a power cycle reset and a factory default reset. The one big difference for a wireless alarm panel is that you can often perform both types of resets by choosing an option within the panel's programming menus. This varies between different types of wireless security systems, and you will likely need to refer to your system's manual to learn how to perform a power cycle reset or a factory reset for that particular system.

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It's always a great start to the week when there's a new Alarm Grid video recap! We have six (6) new videos to check out this time. I had to step in front of the camera again, as others continue to work from home. It will be a bit longer before others return. But anyway, here are the videos.

Interlogix Simon XTi & XTi-5: Setting Installer Code to Default

I show you how to set the Installer Code on an Interlogix Simon XTi or Interlogix Simon XTi-5 to its default setting. The default Installer Code for these systems is 4321. This is actually the same default code as the default Dealer Code for these systems. The only way to have the same Installer Code and Dealer Code on an Interlogix Simon XTi or Interlogix Simon XTi-5 is to keep both of the codes at their default setting of 4321. If you change either code, then you must factory default the system to get both codes back to the default.


IQ Panel 2 Plus: Setting Installer Code to Default

I show you how to set the Installer Code on a Qolsys IQ Panel 2 Plus back to default. This system has a default Installer Code of 1111. Alarm Grid recommends keeping the code at its default so that you do not become locked out of programming. If you forget the default code, you can always look it up later. Keeping the Installer Code at the default does not present a security risk because you cannot disarm the system with that code. To reset the Installer Code, you must know either the current Installer Code or the current Dealer Code.


Connecting August Smart Lock Pro to WIFI

I show you how to connect the August Smart Lock Pro to a WIFI network. To do this, you will need an August Connect WIFI Bridge. Alarm Grid sells a bundled kit that comes with both devices. Connecting your August Smart Lock Pro to WIFI will allow you to control the lock remotely through the August Home App when your phone is outside of Bluetooth range. The only other ways to control the lock remotely are outside of the August App through Apple HomeKit or Z-Wave. The August App switches to WIFI automatically once you are outside of Bluetooth range.


Using August Smart Lock Pro With Apple HomeKit

I show you how to configure the August Smart Lock Pro for use with Apple HomeKit on an Apple iOS device. All HomeKit communication for the August Smart Lock Pro occurs through wireless Bluetooth connectivity between the lock itself and a dedicated HomeKit Hub. The dedicated HomeKit Hub can be an Apple iPad, an Apple HomePod, or an AppleTV Gen 4 or higher. You must keep the dedicated HomeKit Hub within Bluetooth range at all times for proper connectivity. The lock cannot use WIFI to communicate with the HomeKit Hub, even if an August Connect WIFI Bridge has been configured.


Wired Alarm System: Power Cycling

I show you how to power cycle your hardwired security system. Power cycling, or a power cycle reset, involves powering the system down and then powering it back on. There are a few reasons you might do this. If you are adding new hardware, such as a new keypad or a new alarm monitoring communicator, then you must power down your system first, and then power it back on after the hardware is installed. You might also power cycle as a general troubleshooting step. Most wired alarm panels require you to manually remove and restore power to fully power cycle.


Wireless Alarm System: Power Cycling

I show you how to power cycle your wireless security system. The reasons for power cycling a wireless system are usually the same reasons you would power cycle reset a wired alarm system. These reasons include making hardware changes and general troubleshooting. But for a wireless system, there is often a menu option you can use to reboot the system, without needing to manually drop and restore AC power and battery power. You should refer to the installation manual for your wireless alarm system to learn how to reboot through a menu selection, as it differs between systems.

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Alarm Grid is here with a video recap! We have four (4) new videos this time, all featuring myself. We have cellular communicator installation videos for the 2GIG GC2 and GC2e and some videos explaining the use of thermostats on Alarm.com. Let's check out the latest Alarm Grid videos!

Upgrading the 2GIG GC2 to LTE

I show you how to upgrade the 2GIG GC2 to LTE. There are two (2) LTE communicators currently available for the 2GIG GC2. These are the 2GIG LTEA-A-GC2 AT&T LTE Communicator and the 2GIG LTEV1-A-GC2 Verizon LTE Communicator. Upgrading to LTE involves removing the system's old 3G or CDMA communicator and installing a new LTE module in its place. It is very important that you do this before the 3G Sunset to prevent any disruption to your monitoring service.


Installing a Cellular Communicator Into a 2GIG GC2e

I show you how to install a cellular communicator inside of a 2GIG GC2e. The 2GIG GC2e Security System does not come with any available communication path by default. You must add a cellular communicator to get the GC2e monitored. The communicator will connect the system with the Alarm.com servers. Alarm.com then forwards important information, such as alarm events and system trouble conditions to a central monitoring station and/or the end user directly via text message and/or email.

ADC-T2000 and ADC-T3000 Thermostats Work with Alarm.com

I explain how you can use the Alarm.com ADC-T2000 Thermostat and Alarm.com ADC-T3000 Thermostat with the Alarm.com interactive platform. Both the ADC-T2000 and ADC-T3000 are Z-Wave Plus thermostats that pair with virtually any Z-Wave controller or hub. If that Z-Wave hub also happens to be an Alarm.com Security System that is actively being monitored, then the thermostat will be automatically pushed over to the Alarm.com platform after it has been enrolled with the system and the system syncs with Alarm.com.


Adding the ADC-T2000 to an Alarm.com Account

I show you how to pair the Alarm.com ADC-T2000 Thermostat with your Alarm.com account. The ADC-T2000 is a Z-Wave device. Like most Z-Wave devices, when you pair it with your Alarm.com Security System, the device will be automatically pushed over to your Alarm.com account the next time that your alarm system performs an automation sync with the server. You will then be able to control the thermostat remotely through the Alarm.com website and mobile app and include it with Alarm.com Smart Scenes.

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Welcome to the second Alarm Grid video recap of 2021. It has been awhile since our first recap of the year, but we really hope to make this a regular thing like it was before. Technical difficulties have slowed us down, but we're going to be back in the swing of things very soon!


Only two (2) new Alarm Grid videos were uploaded in the past week, both of them on Monday, February 15th. They cover the Alarm.com ADC-T2000 Thermostat and the DSC PG9905 Temperature Sensor, respectively. Both videos featured myself as the actor. We hope to have our other video stars back as soon as possible, but it looks like you may have to settle with just me for the foreseeable future. Expect more videos coming really soon. Anyway, onto the newest Alarm Grid videos!

Setting an ADC-T2000 Back to Factory Default

I show you how to restore an Alarm.com ADC-T2000 Z-Wave Plus Thermostat to its factory default settings. All settings and configurations for the thermostat will be set to the same values as when the device was brand-new and fresh out of the package. You normally only factory default the ADC-T2000 Thermostat if you are selling it or giving it away to someone else. You may also perform a factory reset as a last-resort troubleshooting step if nothing else seems to fix an issue.


Programming DSC PG9905 to Qolsys IQ Panel 2 Plus

I show you how to program the DSC PG9905 Temperature Sensor to a Qolsys IQ Panel 2 Plus Alarm System. If your IQ Panel 2 Plus System is monitored with access to Alarm.com, then you can receive alerts for when your PG9905 Sensor is activated. However, if you set up the zone so that reports are sent out for Alarm.com alerts, then you will only be able to configure the PG9905 zone for either high temperature or low temperature alerts. The only way you can have a single PG9905 alert the system for both high and low temperatures is if you set the zone so that it does not report out to Alarm.com. Any temperature thresholds can be adjusted on the system as desired.

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If you haven't been keeping an eye on the Alarm Grid YouTube Channel, then you may have missed the two (2) new videos we uploaded last week. It has been awhile since our last video recap, so we wanted to give these a special highlight. We hope to be back in the studio regularly very soon!


Before we focus on the new videos, we have some good news and bad news. The bad news is that it may still be a few more weeks before we are able to really start concentrating on them again and begin putting them out like we used to. Our Florida office is in a state of flux right now behind the scenes, and while this should have no impact on our ability to provide you with top-quality service, it does impact our ability to shoot, edit, and upload new videos. And once we are back doing videos, keep in mind that it may take us another week or two to really "shake off the rust" and get back in the swing of things. We ask for your patience during this time, and we apologize that we haven't been able to give you the new videos that you have come to expect from us.

But the good news is that we expect new videos to return very soon, with all of your favorite faces, and maybe even some new ones at some point in 2021. We know we're off to a bit of a slow start, but we truly believe that this can be the best year yet for the Alarm Grid Video Team. There are some great ideas sitting in the bin, and we're very eager and excited to put them out. We just ask for some patience as we work to get things set up. It won't be long until you're checking out new videos every week to get the most out of your security system!

With that out of the way, let's take a look at the two (2) new videos we have for you today. These are the very first Alarm Grid videos of 2021, and they cover some great topics. We only had time to get Jorge into the Alarm Grid studio, so he's the star of both of these videos. Special thanks to Jorge and our video team for rallying and putting these together. We know that two videos isn't very much, but we hope that these can at least hold you over until we make a full return to the studio and really begin reminding everyone just what our team is capable of accomplishing. But enough stalling. Here are the newest Alarm Grid videos!

Troubleshooting a Lyric Using Apple HomeKit

Jorge provides some troubleshooting tips for a Honeywell Lyric System that is using Apple HomeKit. The HomeKit integration for the Lyric allows you to receive a limited selection of Lyric System Alerts from the HomeKit platform on your iOS device, and perform various system functions using spoken Siri voice commands. To start using the HomeKit integration, your Lyric System must be activated for monitoring service, as HomeKit functionality can only be enabled remotely by your alarm monitoring company. HomeKit service is usually used to supplement Total Connect 2.0, as TC2 provides greater detail regarding system activity and faulted zones than HomeKit.


Entering Programming On a Partitioned IQ Panel 2 Plus

Jorge shows you the differences that occur when you go to enter programming on a Qolsys IQ Panel 2 Plus system that has partitions enabled, versus one that does not. Alarm system partitions are used to section off a single system into multiple "areas" that can be armed and disarmed independently from one another. When you have partitions enabled on the Qolsys IQ Panel 2 Plus, you are asked to provide a code before you even access the main screen. The code you enter will determine your level of authority. You will only need to provide a code again if your originally entered code lacks the authority to access a particular menu or setting. But if partitions are not enabled, then you won't need to provide a code unless you attempt to access menu options with restricted access, such as the Installation Menu.

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It's that time of the week for a video recap! We have been busy getting started with our holiday buying guides, so we haven't had quite as much time for new videos. But we still managed to put up a few new ones for you to check out. Let's take a quick look at the newest Alarm Grid videos!

Time Needed to Activate My Alarm Grid System

I provide you with an estimate for the amount of time it will take to activate your new security system for alarm monitoring service. Our activation slots are scheduled for one hour in length, and the typical activation is completed in around 30 minutes. You can help us make your activation go smoothly by having your system installed with sensors programmed, being on-site and ready to work with your system, knowing the important system codes beforehand, and listening carefully to your activator.

Number of Zones On a Wireless System Cannot be Increased

I explain how the number of available zones on a wireless alarm panel cannot be increased. A wireless system has built-in logic, and the number of zones it can support is based on its internal firmware. There is no way to increase this limit, and once you run out of zones, you would need to get an entirely new system to add more. The good news with wireless systems is that all system zones are usually readily accessible right out of the box, with no extra hardware being needed. You just need to get compatible wireless sensors.

Honeywell Lyric System & Garage Door Control

Jarrett explains how the Honeywell Lyric can be set up for garage door control. To do this, you must get a Honeywell 5877 Relay. This unit will wire into your compatible garage door controller. Remember that MyQ Garage Door Controllers are not compatible. You can enroll the 5877 with your Lyric, and then the Lyric will communicate with the 5877 to control the garage door. You must also get a Honeywell 5822T to monitor the Open/Close status of the garage door. This setup will also allow for garage door control through Total Connect 2.0.

Activating a System for Monitoring with Alarm Grid

Jarrett discusses the importance of activating a security system for alarm monitoring service. The user will need to choose an alarm monitoring plan for their system. This will determine how the system communicates (IP, cellular, or both), whether the user has coverage from a central station, and what remote functions will be available for the user through an interactive platform like Total Connect 2.0 or Alarm.com. Activating a system for central station service is the only way to get a certificate of alarm (CoA) for an insurance discount.

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Our video team had a decent time last week, as five (5) new videos were released. This time, the videos feature myself and Jarrett. As always, we hope that you find them to be helpful, informative, and interesting. Remember, we make these videos to help you! Let's check out the videos.

Finding the Date Code On the FF345

I show you how to find the date code on the Encore FF345. The FF345 is a listening module for smoke detectors and CO detectors that alerts the system upon hearing the unique sound of an activated smoke detector or carbon monoxide sensor. The device is designed to be used with 2GIG Panels and Honeywell Panels. However, FF345 units from a certain batch had an error that prevented them from working with Honeywell Systems. Checking the date code is useful for determining if your unit is affected.


Cameras that Work w/ the Lyric and Total Connect

Jarrett explains which security cameras are compatible with the Honeywell Lyric and the Total Connect 2.0 platform. The only cameras that can work with TC2 are Honeywell IP Cameras. Of these cameras, only the legacy models that are no longer sold are able to interface with the Lyric for live-streaming on the panel. None of the current Honeywell HD Cameras can be streamed on the Lyric. One important note about the legacy IP cameras from Honeywell is that they had to be online to receive a critical firmware update to continue being used to this day.


The Lyric Built-In Camera Disarm Pictures Cannot be Used With HomeKit

Jarrett explains how the disarm photos that are taken using the front camera on the Honeywell Lyric will not appear on the Apple HomeKit platform. While there is a nice integration between the Lyric and HomeKit, it is only used for automation purposes and a very limited selection of security functions. Disarm photos are considered to be a security function, and they will not appear in HomeKit. The only platform that allows you to view disarm photos taken by the Lyric is Total Connect 2.0.


Night Stay On Qolsys IQ Panel 2 Plus

I explain how there is no Night Stay option for a Qolsys IQ Panel 2 Plus. Night Stay is a special type of Arm Stay. Normally, when you Arm Stay, interior zones are automatically bypassed. But when you Night Stay, motion sensors that are designated for Arm Night will remain active, instead of being bypassed. The feature is available on most Honeywell Panels, but it is not supported on the IQ2+. But there is an okay workaround for the IQ2+ that involves using specific Sensor Groups for programmed motion sensors that you want to remain active when Arming Stay.


Number of Zones On a Hardwired System Cannot be Increased

I explain why the number of zones on a hardwired alarm panel cannot be increased. The maximum number of zones that a system can support is built into its logic, and it cannot be increased. For a wired panel, only the on-board zones are initially accessible. You will need to add one or more wired expansion modules and/or a wireless receiver to open up the other zones. This will allow sensors to connect with the zones and interface with the system.

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