Video Recap Posts

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Hi DIYers! We're here with a small video recap, covering May 16 & 17. It was a quiet week for our video team, as we only had five new videos. But we gotta give some credit to Jorge, as he cranked out four videos. Jarrett also came through with one. Let's take a look at the videos.

Adding a Profile Image to a Total Connect 2.0 Account

Jorge shows users how to add a profile image to their Total Connect 2.0 account. Each user on a TC2 account can have their own profile image. This helps to add a nice personalized touch to Total Connect 2.0. Any uploaded image will only be visible from TC2. It will not be visible from the panel. If you have multiple users on the same Total Connect 2.0 account, then each user can have a unique picture.


Adding a Location Image to a Total Connect 2.0 Account

Jorge teaches users how to add a location image to a Total Connect 2.0 account. Each location on a TC2 account can have its own picture. You will have a different location for each system on your Total Connect 2.0 account. This is great for users with multiple homes or businesses. Adding a unique image for each location can be a great way to differentiate them. This way, you can be sure that you are controlling the correct system when you use TC2.


Smart Home Items That are Compatible with the Honeywell Lyric

Jarrett talks about smart home items that are compatible with the Honeywell Lyric Controller. The system has a built-in Z-Wave controller for operating Z-Wave devices. Any Z-Wave device can be operated through Total Connect 2.0. The Lyric is also one of the few systems on the market that is compatible with Apple HomeKit. You can have your HomeKit devices set to respond based on activity that affects your system. It is also possible to control your Lyric through your iOS device.


Changing the Installer Code Using a Tuxedo Touch Keypad

Jorge explains how to change the Installer Code for a Honeywell VISTA Alarm System using a Tuxedo Touch Keypad. The Installer Code is the code used to enter programming and make system changes. We encourage most users to keep the code at its default of 4112. This will prevent users from being locked out of programming later. If you forget the default Installer Code, you can always look it up later. If you change the code and forget it, you will need to use the backdoor method to get back into programming.


Features Added in the 2GIG GC2 1.19 Firmware Upgrade

Jorge discusses Firmware Version 1.19 for a 2GIG Go!Control GC2 System. Upgrading to the latest firmware is very important for getting the most out of your system. Firmware Version 1.19 added support for various cellular communicators. If you want to use an AT&T LTE communicator, then you need Firmware Version 1.19.3. You can have a firmware update pushed down automatically to your panel from Alarm.com for a small fee. If your panel is not connected with Alarm.com, you will need an upgrade cable or an upgrade tool to complete the process.

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Hi DIYers! We hope you had a great Mother's Day weekend. Last week, our video team put up a bunch of new videos, 9 to be exact. All were posts on Thursday and Friday. We love helping users get the most out of their alarm systems and smart home networks. Let's take a look at the new videos!

Updating the Firmware on a Lyric Alarm System's SiXFOB

Jarrett kicks things off by showing you how to update the firmware for a Honeywell SiXFOB Key Fob. This key fob is designed exclusively for use with the Honeywell Lyric Controller. Unlike most SiX Series devices, the SiXFOB needs to receive firmware updates manually. The Lyric should be running the latest firmware version before performing the update. Updating the firmware for the SiXFOB will ensure that it works as effectively as possible. Updating the firmware will affect any zones associated with the SiXFOB.


Including a Schlage Z-Wave Lock

The ever friendly and helpful Joe shows you how to include a Schlage Z-Wave Lock into your local Z-Wave network. Pairing your Z-Wave lock is necessary for getting the most out of the device. You need to do this to control the lock remotely and to use it with smart scenes. Pairing a lock with an alarm panel is often a great option. You can then use it with an interactive service platform like Total Connect 2.0 or Alarm.com. Please note that you will need a monitoring plan with access to one of these services.


Excluding a Schlage Z-Wave Lock

Joe helps you some more by showing how to exclude your Schlage Z-Wave Lock from a Z-Wave network. This is an important step if you plan to transfer the lock from one Z-Wave hub to another. You should also do this before completing the initial pairing process. Many Z-Wave smart home devices are paired with Z-Wave networks before they even leave the factory for testing purposes. Clearing the lock first will ensure that you can pair it successfully.


Adding a Siren to the Qolsys Hardwire 16-F

Joe is back again, and this time he's gonna show you how to add a siren to a Qolsys IQ Hardwire 16-F. This is a wired to wireless converter that allows you to use hardwired sensors with a wireless 319.5 MHz system. The module was specifically designed with the Qolsys IQ Panel 2 Plus in mind. What's unique about the Qolsys IQ Hardwire 16-F is that it includes siren terminals and a built-in siren relay which can be controlled wirelessly by the panel. No external relay is needed for the connected siren, as long as the Qolsys IQ Panel 2 has a hardware RF PIC version 11.1.4 G2 or higher.


Powering the Honeywell Vista-20P

If you just can't get enough of Joe, then you're in luck! He will show you how to provide power to your Honeywell VISTA 20P Hardwired Security System. The panel receives power through two sources. Its primary power source is a plug-in transformer, specifically the Honeywell 1321. If the electricity goes out, then the system can remain powered on through its backup battery. We recommend using an UltraTech 1240 for this purpose. All of this equipment can be purchased from the Alarm Grid site.


How Alarm Systems Work

Hey look, it's Jorge! He's going to explain how alarm systems work. The centerpiece of every alarm system is the control panel. This panel receives signals from sensors that are used throughout the premises. There are sensors for letting the system know if a door or window is opened, if there is movement in the area, if glass is broken, if there is a fire, or really almost any troubling condition that warrants your attention. The system then responds based on the zone configuration and its current arming state.


The Tuxedo Touch - Not An AlarmNet Communicator

If you think the Tuxedo Touch WIFI is an AlarmNet Communicator, then you are sorely mistaken. Jorge is here to set the record straight and explain that the Tuxedo Touch is not a communicator. It is just a touchscreen keypad used with VISTA Series Systems. The keypad uses WIFI connectivity to transmit Z-Wave home automation signals to and from Total Connect 2.0. But you will still need a separate communicator for connecting your system with the AlarmNet Servers.


Programming Report Codes For a Self Monitoring Plan With Alarm Grid

Let's say you sign-up for a self-monitoring plan with Alarm Grid. Great! But since you are self-monitored, you don't need your system reporting out to a central monitoring station. Jorge will show you how to disable the reporting codes for your system so that it functions properly. This process is only necessary for self-monitored systems that use Total Connect 2.0. You do not need to disable report codes for Alarm.com Systems, since Alarm Grid can do it from their end.


Defaulting a Schlage Z-Wave Lock

Joe returns to tell you how to default a Schlage Z-Wave Lock. By performing a factory reset, the lock will be restored to its factory default settings. This will clear any Z-Wave settings, as well as any codes programmed for the device. You will need to re-add the lock to your Z-Wave network. You should check the programming sticker on the lock to find the default user codes. The programming sticker is found underneath the device's main cover.

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Hi DIYers! Last week was interesting for us, as we scrambled to get up some new content by the end of the week. We managed to upload seven new videos. This includes five from Joe, who was this week's MVP. We hope that you enjoy our latest videos and how they help you use your equipment.

Viewing an ADC-SVR122 Remotely

Joe explains how users can view video footage stored on an Alarm.com ADC-SVR122 Stream Video Recorder remotely. The ADC-SVR122 stores footage so that it can be viewed on Alarm.com. The footage can be viewed from Alarm.com, both through the website and through the mobile app. The ADC-SVR122 will need to be integrated with the user's Alarm.com account for this to work. The integration must be done from the Alarm.com website by choosing the option "Add Video Device". Up to eight (8) Alarm.com Cameras can be used with a single ADC-SVR122.


Excluding a Kwikset Z-Wave Lock

Joe teaches users how to exclude a Kwikset Z-Wave Lock from a Z-Wave network. There are a few different instances when you may want to exclude a Z-Wave lock. This step is important to perform before trying to the device to the network. Even if the lock is brand-new, it may have been previously paired with a network for factory testing purposes. You might also try excluding a lock and then re-adding it to the network as a possible troubleshooting step.


Factory Defaulting a Kwikset Z-Wave Lock

Joe demonstrates how to factory default a Kwikset Z-Wave Lock. Performing a factory reset is normally performed when a user inherits the lock from someone else and they want to start fresh with factory default settings. A user may also perform a factory default as a last ditch method for troubleshooting the device. Performing a factory default will clear all programmed user codes and remove all Z-Wave settings. The lock will need to be re-enrolled after performing the default.


Including a Kwikset Z-Wave Lock

Joe covers the process for including a Kwikset Z-Wave Lock into a Z-Wave network. This requires a Z-Wave controller or hub. By pairing a Z-Wave lock, you will be able to control it remotely from an interactive service platform on your smartphone. This is great if you ever need to let someone inside your home while they are away. You can then remotely lock the device after they leave. Z-Wave devices can also be set to activate based on a schedule or with certain predetermined events.


Glass Break Simulators

Joe talks about glass break simulators and how they are used. These devices will produce a sound that is specifically designed to activate glass break detectors. This is great for testing glass break sensors and making sure that they are detecting sounds and working properly. Most security equipment manufacturers have their own glass break simulators that they recommend for use with their equipment. Alarm Grid offers three (3) glass break simulators, which are the Honeywell FG701, the DSC AFT-100 and the Interlogix 5709C-W.


Carbon Monoxide Sensor Notifications from a Lyric via Apple HomeKit

Jorge discusses why a user will not receive specific carbon monoxide sensor notifications from Apple HomeKit when the CO sensor is used with their Lyric Alarm System. When HomeKit is used with the Lyric System, HomeKit will only provide specific notifications for burglary and intrusion zones. HomeKit will not provide specific alerts for life-safety zones. Instead, the user will only receive a General Lyric System Alert. That is why it is important to use Total Connect 2.0 alongside HomeKit. Unlike Apple HomeKit, Total Connect 2.0 will let you know exactly which zone was faulted, regardless of Response Type.


Programming Options Accessible Via Installer Code on the Lyric Alarm

In his triumphant return, Jarrett explains the programming options that can be accessed from the Installer Tools Menu on the Honeywell Lyric Controller. This menu is accessed using the system's Installer Code, which should be kept at its default of 4112. The Installer Tools Menu offers many options that allow the user to make changes to the system settings. This includes adding new sensors and configuring the communication path settings for the panel. You can also access Installer Tools to perform a factory default or to reset the Master Code to 1234.

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Hi DIYers! It's time for a new video recap. Our video team has settled down and gotten back in the swing of things since ISC West 2019. This time, we have six new videos for you to check out. The videos feature Jorge and Joe to help you learn how to use your alarm system. Let's take a look!

Fire Sensor Notifications from a Lyric via Apple HomeKit

Jorge explains why users don't get specific notifications regarding fire-safety sensors on their Honeywell Lyric Alarm Systems from Apple HomeKit. The important thing to remember is that HomeKit only provides specific notifications for security Response Types. If a life-safety sensor like a smoke detector or a CO detector activates, then HomeKit will only provide a General Lyric System Alert. That is why it is important to continue to use the Total Connect 2.0 platform alongside the Apple HomeKit service. Total Connect 2.0 will provide specific notifications for any Response Type.


Excluding A Yale Z-Wave Lock

Joe shows users how they can exclude a Yale Z-Wave Lock from their Z-Wave network. You should always make sure to exclude a Z-Wave device before attempting to pair it with a Z-Wave network. The Z-Wave device may have been paired with a different network for factory testing purposes. Clearing the lock from the network first ensures that it will be able to pair successfully. Please note that the exclusion command for Yale Z-Wave Locks is [Master PIN] + [#] + [7] + [#] + [3] + [#].


Defaulting A Yale Z-Wave Lock

Joe demonstrates the process for performing a factory reset on a Yale Z-Wave Lock. Doing this will reset the Master PIN Code back to 12345678, delete any added codes and reset any configured Z-Wave settings. The device will need to be re-enrolled with a Z-Wave controller after doing this. You will still need to exclude the device from the Z-Wave network before you will be able to re-enroll it. The factory reset process is performed by pressing and holding the reset button as you apply power to the lock.


Including A Yale Z-Wave Lock

Joe helps users with including a Yale Z-Wave Lock into a Z-Wave network. The process involves putting the Z-Wave controller or hub into its inclusion mode and then activating the inclusion function on the Yale Z-Wave Lock. You should clear the lock from the network before you attempt to perform the enrollment process. The command for activating the inclusion function on the lock is [Master PIN] + [#] + [7] + [#] + [1] + [#]. You may need to configure the lock settings after enrollment.


Keyfobs That Are Compatible With the IQ Panel 2 Plus

Jorge shows users which key fob devices are compatible with the IQ Panel 2 Plus. This depends on which type of IQ Panel 2 Plus System is being used. These systems can support 915 MHz PowerG Key Fobs and one type of legacy frequency (319.5 MHz, 345 MHz or 433 MHz). The 319.5 MHz varieties support Qolsys Key Fobs and Interlogix/GE Key Fobs. The 345 MHz varieties support Honeywell 5800 Series Key Fobs and 2GIG Key Fobs. The 433 MHz varieties support Legacy DSC Key Fobs.

Putting the 2GIG GC3 into RF Learn Mode

Jorge shows users how to put a 2GIG GC3 Alarm System into its enrollment mode for learning-in new sensors. This is a necessary step when you go to add new equipment to your GC3 System. After you have accessed the wireless zone you want to configure, you can choose the "Serial Number" field. This will give you an option to put the panel into its wireless enrollment mode. You can then activate the sensor to learn it in. You must configure the zone settings after enrollment.

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Hi DIYers! We had our video team working crazy hard covering ISC West 2019. But now it's back to the grind with our usual video updates! We managed to get up four new videos for April 18th and 19th. Kudos to our technicians for working so hard. Let's take a look at our latest videos!

Connecting the Honeywell Tuxedo Touch To WIFI

Jorge demonstrates the process for connecting a Honeywell Tuxedo Touch Keypad to a WIFI network. The Tuxedo Touch must be connected to the network so that it can communicate properly with Total Connect 2.0. Proper network connectivity is necessary for the keypad and the Total Connect 2.0 platform to remain constantly in sync. Whether a user operates a Z-Wave device or a smart scene from TC2 or their Tuxedo Touch Keypad, the other platform will receive notice regarding the device activity.


Factory Resetting a Tuxedo Touch Keypad

Jorge shows users how to perform a factory reset on a Honeywell Tuxedo Touch Keypad. By performing a factory reset, all device settings and configurations will be restored to their default values. This is a good option if you are taking over the Tuxedo Touch Keypad from someone else and you want to start fresh with original settings. A factory reset might also be performed as a final troubleshooting step if the device is not working properly. But keep in mind that the entire keypad will need to be reconfigured!


Testing the 2GIG SMKT3-345 Smoke and Heat Detector

Jorge teaches users how they can test a 2GIG SMKT3-345 Smoke and Heat Detector. The device has a test button that allows a user to test the device's LED light, sounder and signal transmission. But you must perform a manual test if you want to check the functionality for the sensor. This means using canned smoke to test the photoelectric smoke detector and a hair dryer on the highest setting to test the heat detector. Remember to place your system on test mode before testing!


ADC SVR122 Feature Overview

Joe talks about the ADC-SVR122 Stream Video Recorder. The Stream Video Recorded is designed exclusively for use with Alarm.com Security Cameras. It allows a user to achieve a 24-hour continuous recording schedule. The user can login to their Alarm.com account through the website or mobile app to view recorded clips that are stored on the ADC-SVR122. They can also connect an HDMI monitor for local viewing. The ADC-SVR122 can support up to eight cameras, and it comes in 500GB and 1TB storage options.

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Hi DIYers! Our video team was super productive over the past week, as they put up nine new videos for us all to enjoy. Jorge, Jarrett and Joe are all back and ready to help you get the most out of your system. Let's take a look at the latest content from the Alarm Grid video team.

Adding Additional User Codes to a Qolsys IQ Panel 2

Jarrett teaches users how to add additional codes to the IQ Panel 2. User codes can be assigned as a "Master", "User" or "Guest. A Master User can change system settings in addition to arming and disarming. Despite the name difference, there is actually no difference between "User" codes and "Guest" codes, as they have the same authority level. Any new system code that is added will be available on Alarm.com for further control and configuration.


Disabling Chime on a Qolsys IQ Panel 2

Jarret demonstrates how to disable the Chime function for the Qolsys IQ Panel 2 System. Normally if a zone has Chime enabled, then the panel will produce a brief Chime tone when the associated sensor is activated. However, you can disable Chimes for the entire system so that no faulted zones result in a Chime. You can also configure the Chime settings individually for each zone so that some sensors result in a chime, while others do not.


Muting the Honeywell 5828V Wireless Keypad

Jorge explains how users can mute the voice annunciation function for the Honeywell 5828V Keypad. By muting the keypad, no voice annunciations will be produced when zones are faulted. It will also not announce any changes in the current Arming state. However, this will not affect voice annunciation for the panel itself if it has the feature enabled. Additionally, muting the keypad will not stop the device from producing tones when buttons are pressed. It only affects spoken voice.


Controlling the Volume in a Honeywell 5828

Jorge demonstrates how users can adjust the volume on a Honeywell 5828. This will affect the tones produced when keypad buttons are pressed. Unlike the the Honeywell 5828V, the standard Honeywell 5828 is relatively basic it terms of volume control. The volume can only be adjusted one level at a time, and it cannot be muted entirely. The keypad can be used with any LYNX Touch Panel and any Honeywell VISTA Panel that has an added wireless transceiver.


Updating the Firmware on a Qolsys IQ Panel 2

Jarrett covers the process for updating the system firmware on a Qolsys IQ Panel 2. Performing a firmware update is often necessary for unlocking newly released system functions and capabilities. The IQ Panel 2 System will need to be connected with a local WIFI network and be running on transformer power for the update to go through. It also cannot have a low-battery condition. You can search the network for an update or apply a Patch Tag.


Basics of Alarm Keypad Operation

Jorge teaches users the basics of how to use an alarm system keypad. The main purpose of a keypad is to provide an on-site access point for controlling an alarm system. This includes Arming and Disarming. A keypad can be either a primary controller or a secondary access point depending on the system. A primary controller is used performing deep-level programming changes. If you use a keypad as a primary controller, you should make sure it is an Alphanumeric Keypad. A Fixed-English keypad cannot be used for deep-level programming.


Installing the Qolsys IQ Card-IS to the Qolsys IQ Panel 2

Joe shows users how to install the Qolsys IQ Card-IS inside the IQ Panel 2 System. The IQ Card-IS module allows you to use Qolsys Image Sensors with the system. These devices use PIR technology to detect motion. If motion is detected, the image sensor will take a photo and send it to Alarm.com. Since the IQ Card-IS uses the same antenna as the PowerG daughtercard used with the IQ Panel 2 Plus, it is only recommended to be used with the standard version of the system.


Resetting a Honeywell Tuxedo Keypad

Joe explains the different methods for resetting a Honeywell Tuxedo Touch Keypad. There are four reset options that can be performed. A Keypad Reboot Reset will simply power cycle the device. A Keypad Factory Reset will restore all settings and configurations to default, without clearing Z-Wave devices. But the Z-Wave devices will have their names reset. A Z-Wave Reboot Reset will power cycle the Z-Wave controller, without clearing devices. A Z-Wave Factory Reset will default all Z-Wave setting and clear all Z-Wave devices.


Qolsys Hardwire 16-F Overview

Joe goes through and explains how the Qolsys Hardwire 16-F functions. This is a wired to wireless converter that can support 2-wire smoke detectors on its 16th zone. It is primarily used for allowing wired sensors to communicate with wireless panels. The module works with nearly any system that accepts the 319.5 MHz frequency. Each zone terminal on the Hardwire 16-F must have a 4.7k end of line resistor, even if the zone is not used. Additionally, you must properly configure a zone as NC or NO before enrolling with the panel.

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Hi DIYers! Our team is back with another video recap. We have six new videos this week, as it was a dead even split between Joe, Jarrett and Jorge. Each of our talented actors had two new videos apiece. Let's take a look at the latest videos from the Alarm Grid Video Production Team!

Factory Resetting the Honeywell Lynx Touch L7000

Jarrett puts on a smile as he shows users how to perform a factory reset on a Honeywell L7000 System. This is accomplished by loading one of the Default Configurations. By performing a factory reset, the entire L7000 System will need to be reprogrammed from scratch. All sensors will need to be relearned with the panel, and all system settings will be reset to their default. Additionally, the Master Code will be reset to its default of 1234, and the Installer Code will be reset to its default of 4112.


Bypassing a Sensor in Total Connect

Jarrett happily demonstrates how to bypass zones in Total Connect 2.0. When you bypass a zone, the associated sensor will remain inactive and be unable to cause a system alarm. For example, if you bypass a door sensor when arming your system, then people will be able to open and close that door without causing an alarm. However, all other system zones will still remain active as usual. Sensors must be bypassed individually for each Arming session.


Addressing a Honeywell Alarm Keypad

Joe explains how to address a Honeywell Alarm Keypad with a Honeywell VISTA Security System. Touch-button keypads use addresses 16 thru 23 on VISTA P-Series Panels. Address 16 is always enabled, while addresses 17 thru 23 must be specifically enabled within programming. Meanwhile, an Advanced User Interface (AUI) device will use address 1, 2, 5 or 6. Touchscreen keypads are considered AUI devices and will use one of these slots. Remember that the Total Connect 2.0 platform itself takes up an AUI slot.


Using the Lynx Touch with a 3rd Party Z-Wave Controller

Joe talks about how how you can use a Honeywell LYNX Touch System as a secondary Z-Wave controller. This is done by pairing the system itself with a different Z-Wave hub. All Z-Wave devices from the primary hub will be automatically pushed over the LYNX Touch System. They can then be controlled from both the primary controller and from the LYNX Touch. However, you will need to use the primary controller to learn-in new Z-Wave devices. You must install an L5100-ZWAVE Card in the LYNX Touch System to support any Z-Wave functionality.


IP Fault Time Setting on the Lyric Alarm Panel

Jorge with his colorful hair discusses the IP Fault Time Setting on the Honeywell Lyric Controller. This setting will have the system display a trouble condition whenever the WIFI goes down for a certain period of time. That way, the user will know later that the system was unable to communicate with the AlarmNet Servers. An IP Fault Time trouble will only appear on the panel if WiFI is set as the only communication path. If the system has a cellular backup, then only the central station will receive an E350 Communication Path Failure on Zone 951.


Programming a Honeywell 5800CO Into an All-in-One Panel

Jorge walks users through the process of programming a Honeywell 5800CO with a wireless alarm system. The Honeywell 5800CO is a carbon monoxide detector that operates at 345 MHz. It is primarily used with Honeywell Systems, but it will work with nearly any panel that accepts the 345 MHz frequency. The sensor will cause an instant system alarm when activated. All building occupants should vacate the premises immediately if a CO alarm occurs. When programmed as a 24-Hour Carbon Monoxide Zone, the 5800CO Sensor cannot be bypassed.

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Hi DIYers! We're back with another video recap today, this time covering March 4th thru 7th. We have seven new videos this time, so it really was a busy week. Our team loves making these videos and helping users learn how to use their security systems. Let's check out the new videos!

Adding a Qolsys Image Sensor to the Qolsys IQ Panel 2

Joe shows users how to pair a Qolsys Image Sensor to a Qolsys IQ Panel 2 System. The Qolsys Image Sensor is basically a motion sensor with a built-in camera. When it detects motion, the camera will take a picture and send it to Alarm.com. The end user can receive a notification from Alarm.com via text or email whenever an image comes through. They can then check the image to see if there is suspicious activity. The image sensor has a detection range of 30 feet.


Programming the 5800RP to an Alarm Panel

Joe demonstrates how to pair the Honeywell 5800RP Wireless Repeater with a Honeywell Alarm Panel. The 5800RP takes the signal from a Honeywell 5800 Series device and sends it out a second time. This effectively doubles its range. The module is technically a plug and play device, and you don't need to program it to a panel for it to repeat signals. But enrolling it is necessary if you want to receive alerts for RF supervision, low-battery and AC power loss.


Silencing the Exit Delay on a Honeywell Lyric System

Jorge the "Blue-Haired Bandit" explains how you can silence the Exit Delay on a Honeywell Lyric Alarm System. Whenever a user sets their Lyric to Arm Away, there will be continuous beeping during the Exit Delay countdown. A user can silence this countdown by selecting the Silent Exit button on the code entry screen. This option will also be available if a user selects Arm Custom. The Exit Delay period will be doubled whenever the countdown is silenced.


Using 2GIG Sensors With a Lyric System

Jorge explains how it is possible to use 2GIG 345 MHz Sensors with a Honeywell Lyric Security Panel. The Lyric System must be running firmware update MR3 or higher to support these sensors. The 2GIG Sensors operate on the same 345 MHz frequency as the Honeywell 5800 Series Sensors, only on a different channel. The Lyric can also support the Honeywell SiX Series Sensors, which utilize 128-bit AES encryption for added security. The SiX Sensors were designed exclusively for the Lyric.


Adding a Z-Wave Device to the Qolsys IQ Panel 2

Super-duper Alarm Grid Team Member Jarrett bounces into action by showing users how to pair a Z-Wave Smart Home device with the Qolsys IQ Panel 2 System. Once a Z-Wave device has been paired with an IQ Panel 2, a user will be able to control it directly from the panel and remotely from Alarm.com. Before trying to pair a Z-Wave device you should always clear it from the network first. It may have been paired with a different network for factory testing purposes.


Pairing the Qolsys IQ Remote With a Qolsys IQ Panel 2

Jorge goes through the process of pairing a Qolsys IQ Remote Keypad with a Qolsys IQ Panel 2 System. The IQ Remote provides a secondary on-site access point for an IQ Panel 2 System. It is great for users with larger properties who may want to control their system from multiple locations. The IQ Remote allows for all basic functions, including arming, disarming, bypassing sensors and controlling smart home devices. However, programming must still be completed from the main system.


Enrolling a Schlage Z-Wave Lock to a Qolsys IQ Panel 2

Jorge walks users through the steps for pairing a Schlage Z-Wave Lock with a Qolsys IQ Panel 2 System. The IQ Panel 2 includes a built-in Z-Wave controller for supporting Z-Wave devices. This includes most Z-Wave locks. Once the lock is paired, you can lock and unlock the door from both the panel and from Alarm.com. By using Alarm.com, the user can push user codes from the IQ Panel 2 to the Schlage Z-Wave Lock. This way, they can disarm their system and unlock their door by simply entering a valid panel user code into the lock.

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Hi DIYers! We're here with the latest video recap from Alarm Grid. Our team managed to put up 9 new videos during the past two weeks, and we are eager to share them with you. Take a look at these new videos, as Alarm Grid techs teach you how to get the most of your security system!

Programming the 5800Combo to a Vista Panel

Joe covers the process of enrolling a Honeywell 5800COMBO with a Honeywell VISTA Alarm System. In order for the sensor to work with the system, a 345 MHz wireless receiver must be added.The sensor will require five zones for full functionality. These zones are for smoke/heat detection, CO detection, low-temperature detection, maintenance, and end of product life. Each zone must be programmed individually. If you don't want to use a particular function, you can skip programming that zone.


Using the 2-Way Voice Feature with an Alarm.com Camera on the Qolsys IQ Panel 2

Joe demonstrates the audio streaming feature on the Qolsys IQ Panel 2 that is compatible with certain Alarm.com Cameras. The feature is available for Qolsys IQ Panel 2 Systems that are running firmware version 2.2.1 or higher. By using this feature, the user can have a live conversation with whoever is at their camera right from the IQ Panel 2. The option of "Audio for Non-Doorbell Cameras" must be enabled by the user's alarm monitoring provider. The panel and the Camera should be connected on the same WIFI network.


How Do I Setup Multi-System Account Access in Alarm.com?

Joe shows users the process of linking multiple Alarm.com accounts together. The benefit to do this is that the user will be able to control all their Alarm.com locations conveniently from a single login. This is great for users who operate security systems across multiple locations. The pairing process must be completed using the Alarm.com website. The user will need to provide the username and password for any account they want to pair when syncing the different Alarm.com accounts.


Upgrading the 2GIG GC3 to an LTE Communicator

Jorge completes the process of upgrading a 2GIG GC3 to use an LTE cellular communicator. An example of an LTE communicator for the 2GIG GC3 is the 2GIG LTEV1-A-GC3. When swapping out the old communicator, the user should make sure to power down their system first. Failing to do this could result in system damage. By upgrading to an LTE communicator, an end user will enjoy faster speeds and greater reliability. They will also extend the life of their system, as LTE is expected to remain in service well into the distant future.


Programming a New SiX Series Device Into an Older Lyric System

Jorge explains why some users might experience trouble when trying to program newer Honeywell SiX Series Sensors with an older Honeywell Lyric Alarm System. The problem occurs because the newest SiX Series Sensors have an updated MAC prefix that is not compatible with Lyric Systems that are not running at least firmware version MR7 or higher. Any customer who is monitored by Alarm Grid can have the latest firmware pushed down to their Lyric System. This is a free over-the-air firmware update.


Learning the DSC PG9929 Key FOB to the Qolsys IQ Panel 2 Plus

Jorge teaches users how to enroll a DSC PG9929 Key Fob to a Qolsys IQ Panel 2 Plus. The IQ Panel 2 Plus Systems have PowerG daughtercards that allow them to support the 915 MHz PowerG Sensors. However, these sensors enroll in a unique manner. The system should be in its auto-enrollment mode. The user must then press and hold the enrollment button, which is the star (*) button for the PG9929. The button should be held until an LED light appears for a second time. They can then release the button to enroll.


Learning the DSC PG9938 Panic Switch to the Qolsys IQ Panel 2 Plus

Jorge demonstrates the process of enrolling a DSC PG9938 Panic Switch to the Qolsys IQ Panel 2 Plus. The PG9938 is a personal panic switch that can be enrolled with the IQ2+ like any other PowerG Sensor. Pressing this button will trigger an immediate system panic. The device is perfect for elderly or disabled individuals who may need to call for hep in case of an accident or fall. It can also be used to trigger a panic alarm from virtually anywhere on the property. The button must be pressed and held, which helps to avoid false alarms.


Honeywell Thermostats and Total Connect 2.0 Compatibility

Joe tells users which thermostats will work with Total Connect 2.0. The simple answer is that Z-Wave thermostats from any manufacturer that can enroll with your Honeywell Alarm System, along with most Honeywell WIFI Thermostats can be operated through Total Connect 2.0. However, Z-Wave thermostats will offer greater functionality through TC2 than WIFI thermostats. This is because only Z-Wave thermostats can be used with TC2 Smart Scenes. But certain WIFI thermostats can be used with other platforms like Apple HomeKit.


Arming the Lyric in Stay Mode

Jarrett teaches users how to put the Honeywell Lyric Controller into Arm Stay mode. This is the arming mode to use if someone is going to remain inside the building. In Arm Stay mode, all interior zones are automatically bypassed. This way, the end user can move throughout the building without having to worry about setting off an alarm. However, entry/exit zones, perimeter zones and 24-hours zones will still respond as if the system was set to Arm Away.

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Hi DIYers! We're hitting you with a video recap, this time covering January 28th thru February 7th. It has been a couple of weeks since we have last done this, so we have many new videos this time. Your boys Joe, Jorge and Jarrett are all back and ready to help you learn to use your system!

Using the Qolsys IQ Siren with a 2GIG Alarm System

Jorge shows users how to use the Qolsys IQ Siren with a 2GIG GC3 Alarm System. This Z-Wave siren produces sounds of up to 105 dB, and it features a built-in strobe light to provide a visual indication of an alarm. It also has an integrated backup battery so that it will work even when the power is out. This is an easy-to-use siren that is great for boosting the volume of a 2GIG Security System, as well as many other alarm control panels that work with Z-Wave.


Disabling Auto-Stay on a Honeywell LYNX Touch

Chipper Alarm Grid Team Member Jarrett demonstrates how to disable the auto-stay arming feature when using a Honeywell LYNX Touch Alarm System. Auto-Stay Arming has the system automatically revert to Arm Stay Mode when Arming Away if no entry/exit zone is activated during the exit delay countdown. If you want to put your LYNX Touch System into Arm Away Mode, you must either disable this feature or open and close an entry/exit sensor during the exit delay countdown.


Why Can't I Use Z-Wave Security Sensors With My Alarm System?

Jorge talks about how Z-Wave security sensors cannot be used with security systems supported by Alarm Grid. Z-Wave technology is great for use with smart home automation, and we have many systems that support Z-Wave lights, locks and thermostats. However, the Z-Wave communication protocol still isn't considered to be reliable and consistent enough to support security applications. For that reason, most alarm system manufacturers specifically design their security panels so that they cannot use or support Z-Wave security devices.


Changing the Master Code Using the Installer Code on a Honeywell Lyric

Jarrett walks users through the process of changing the Master Code by using the Installer Code on a Honeywell Lyric Alarm System. From the Installer Tools Menu, there is an option for resetting the Master Code back to its default of 1234. The user can then use the default Master Code to access the Users Menu and change the Master Code to a different four-digit code of their choosing. The Installer Tools Menu should be easy to access with the system disarmed since most users keep their Installer Code at the default of 4112.


Using the Smart Areas Feature on the 2GIG GC3

Jorge demonstrates the Smart Areas feature on a 2GIG GC3 Alarm System. This feature allows the system to support partitioning. In this case, the partitions are referred to as "Smart Areas". The system will support four distinct Smart Areas after the feature has been enabled from within system programming. After enabling the feature, a Smart Areas menu option will appear on the main system screen. Please note that your GC3 System must be running firmware version 3.2 or higher to support the feature.


Streaming Alarm.com Cameras to the Qolsys IQ Panel 2

Joe shows users how they can stream Alarm.com Security Cameras directly to their Qolsys IQ Panel 2 System. This feature is only compatible with certain ADC Camera models. You will need to enable the feature within Alarm.com for this to work. In addition to streaming video, some camera models will also allow your to stream live audio on the panel as well. Please note that your IQ Panel 2 System will need to be running firmware version 2.2.1 or higher to support this feature.


How to Safely Remove an iControl from an Existing System

Joe walks users through the proper procedure for removing an iControl module from a Honeywell VISTA Panel. There have been many users who have removed iControl modules from their systems, only to find out later that their keypads do not function properly. This can be prevented by following the correct steps when removing an iControl device. The proper procedure involves powering down the VISTA System before removing and reconnecting the keypad cable to the ECP bus afterwards.


Is Monitoring Required to Use Home Automation with the Interlogix Simon XTi-XTi-5

Jorge talks about how alarm monitoring service is required to use smart home automation with an Interlogix Simon XTi or Simon XTi-5 Alarm System. The reason that these systems require alarm monitoring for home automation is because the Alarm.com Cellular Communicator is actually also the Z-Wave controller. The cellular communicator must be installed and activated with Alarm.com for Z-Wave functionality to work on the system. A user can then control their Z-Wave devices from the panel or through the Alarm.com website or mobile app.


Finding the Serial Number on a Honeywell 5800PIR-RES

Jorge mentions the possible ways to find the Serial Number on a Honeywell 5800PIR-RES Motion Sensor. The easiest option is to check a sticker on the back of the sensor that lists the Serial Number. If the sticker has been removed, you can also auto-enroll it to the panel. The Serial Number will be displayed on the screen after you have learned it in. This can also be useful for confirming that the Serial Number on the sticker is correct.


Honeywell Panels Compatible With the SEM

Jorge explains which of the Honeywell Panels will work with an Alarm.com System Enhancement Module (SEM). An SEM is a cellular communicator that allows a Honeywell System to work with the Alarm.com service. This is rather unique because Honeywell Systems would normally work with Total Connect 2.0 instead. The SEM devices will work with any of the lower VISTA P-Series Panels, as well as their First Alert equivalents. These modules also include built-in Z-Wave controllers for smart home functionality.


Updating the Firmware on a Vista-P Alarm System

Joe covers the process for updating the firmware on a Honeywell VISTA Series System. This is done by replacing the PROM chip. The PROM chip can be identified as a small black chip on the system board. Upgrading to a new one can be necessary for unlocking certain features. You should always make sure to power down the system entirely whenever you are replacing the PROM chip. Alarm Grid sells VISTA-15P PROM Chips, VISTA-20P PROM Chips and VISTA-21iP PROM Chips.


Bonus: Alarm Grid Intro Video

Okay, so this isn't really a video to help you use a security system. But it is a nifty introduction montage that our video team put together. Many of the Alarm Grid techs and employees are featured, including Jorge, Jarrett, Joe, Dylan and Bryce. I even make a brief appearance! We're very proud to have helped many people get the most out of their security systems. If you're a monitored customers and you ever need further help, please reach out to us by emailing support@alarmgrid.com. Also make sure to like us on YouTube, and subscribe for further updates!

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