Honeywell L5100PK-WIFI-4G Posts

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Alarm Grid wants all of its customers to be aware that AT&T is now taking steps to formally discontinue their 3G and 4G networks. This is very important for anyone looking to activate an AT&T 3G or 4G communicator, as well as those who currently use either network with their alarm system.

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Starting Wednesday June 26th, 2019, it will no longer be possible to activate a new AT&T 3G or 4G Communicator with AlarmNet. If you want to activate an AT&T 3G or 4G Communicator on a Honeywell System for use with Total Connect 2.0, you must do so before this date. Additionally, if you deactivate an AT&T 3G or 4G Communicator for a Honeywell System on or after this date, then you will not be able to reactivate it. Trying to reactivate a deactivated communicator is considered the same as an activation.

Please note that this only applies to AT&T 3G and 4G Communicators on Honeywell Systems that are used with Total Connect 2.0. Alarm.com has not announced any deadline for activating an AT&T 3G or 4G Communicator. Alarm Grid will post any new information as it becomes available. For now, the deadline only affects communicators being used with AlarmNet.

A sole exception applies to any AT&T 3G or 4G Communicator that was manufactured within the past 180 days. These communicators come with SIM cards that are pre-activated by AT&T, and they can continue to be activated for the next 180 days, even after the June 26th, 2019 date has passed. You will not be able to activate the communicator after the 180 day period has elapsed. You will also not be able to deactivate the communicator and then have it reactivated. You can check the manufacture date both on the box and on the radio label sticker on the communicator.

Additionally, the AT&T 3G/4G Network is set to be shutdown in February 2022. After that, all AT&T 3G and 4G Communicators will stop working entirely. This applies to any AT&T 3G or AT&T 4G Communicator, including those used with Total Connect 2.0 or Alarm.com. End users will need to upgrade to a new communicator or alarm system to maintain cellular communication. This does not apply to AT&T 4G LTE Communicators.

In order to maintain an active cellular communication path, it is crucial that you upgrade to an LTE communicator. LTE stands for "Long-Term Evolution", and AT&T is expected to support their LTE network for many years to come. Most alarm systems that we support currently have an LTE communicator available, while others should be releasing one in the coming months. We recommend checking through our selection of cellular communicators to see if an LTE communicator is available for your system.

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If you are affected by the AT&T 3G/4G Sunset, now is the time to take action. You still have an opportunity to keep your system monitored or upgrade to a new system if necessary. The best thing you can do is contact Alarm Grid immediately. We can verify which communicator your system is using if you aren't sure. If you do need an upgrade, we can make a recommendation of which communicator to go with.

Some systems may have an LTE communicator readily available, while others may have one set to be released in the coming weeks. Unfortunately, some users may need to upgrade to a new system entirely. The experts at Alarm Grid know exactly what you need to stay monitored, and we can present you with all the possible options. Remember, by upgrading to a newer LTE communicator, you are guaranteeing that you equipment can stay monitored for many years to come. We fully expect that LTE networks will remain active and in-service even as 5G technology begins to emerge.

Alarm Grid is on your side. We want you to stay monitored and protected. That is our absolute top priority as a company. If you are affected by the AT&T 3G/4G Sunset, we urge you to reach out to us. Likewise, we also urge you to reach out to us if you are not sure. We can check your equipment and confirm whether or not an upgrade is needed.

The best way to reach us is to send an email to support@alarmgrid.com. Our team will reply to it as soon as possible so that you receive the support you need. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you determine the best solution for your home or business.

Note: For information on the Verizon CDMA Sunset that went into effect last year, please click here.

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We have made lots and lots of videos that we are going to be trickling out over the next few months. We hope you love these, and we invite you to subscribe to the Alarm Grid YouTube channel (which you should definitely subscribe to).

We will be blogging about these videos twice a week. One on Monday and one on Friday. They are mostly DIY install videos designed to teach you everything from how to program sensors into your system to little segments about what makes each product unique.

This first video is simple. If you have one of Honeywell's much loved LYNX Touch control panels, then these first few segments will be very helpful. Today, I'm introducing you to how to do some very simple programming. This short two minute video explains how to change the volume, contrast and brightness on one of our favorite panels.


If you don't like looking at me, most of these videos are just hands on demonstrations of FAQs we've already produced. Learn in your own way. If you want to read these instructions rather than watch them you can read each individual FAQ on changing your LYNX Touch's volumecontrast  and brightness .

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Honeywell's Total Connect 2.0 service is the best upgrade to your security system that you can make. With Total Connect 2.0 you can arm and disarm your system with the touch of a button from any computer or smartphone app. You can also have the system send you instant emails and text messages whenever a new security system event occurs. You can get a text message with the actual zone description of the device that went into alarm, the actual name of the user that armed or disarmed, even a message when your teenagers opened the liquor cabinet in the middle of the night. Once you try Total Connect 2.0 you will never look at your security system the same way again.

Of course, don't just take our word for it, try it out yourself. We now have a Total Connect Instructional demo that you can use to explore all of the exciting features of Total Connect 2.0. Even if you have already signed up for Total Connect, this demo can show you some features that you may not even know existed.

Once you have gone through the demo, go one step further and actually log into a live Total Connect 2.0 account at www.totalconnect2.com. Use 'alarmgrid' for the username and 'P@ssw0rd' for the password.

Don't forget that none of our alarm monitoring plans require a contract so if you are still on the fence about whether or not Total Connect 2.0 would work for you, try it risk free today! We even have a standalone Total Connect plan for people that don't want central station monitoring but would like the interactive features that Total Connect provides. If you decide it's not worth the cost, simply let us know and we would be happy to stop your plan.

Call us today to find out how easy it is to get fully connected to your security system with Total Connect 2.0!

UPDATE: The information from this post is now outdated. For information on how you can test drive Total Connect 2.0 now, please check this more recent post.

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Here we thought the LYNX Touch was just the star of the security world. Now, it looks like the L5100 LYNX Touch is branching out to show biz too!

After dominating the security industry with it's ease of use and simple installation, the LYNX Touch is looking for new ways to impress. Starting this weekend, the LYNX Touch will be the star of the show on PBS' Hometime. Hometime is hosted by Dean Johnson and with almost 700 episodes and 25 years on the air, it is one of the longest running home improvement shows on television. The show helps do-it-yourselfers improve their homes and this weekend a LYNX Touch installation in a log cabin will be featured.

The installation will include various wireless sensors that are compatible with the LYNX Touch, such as the popular 5816 wireless door and window sensor as well as the wireless security cameras that are powered by Honeywell's AlarmNet division.

They will also go over how no LYNX Touch installation is complete until you add the amazing Total Connect service that provides access to your LYNX Touch from any computer or smartphone app.

We invite you to check out the Hometime episode and see how the LYNX Touch does in front of the bright lights of the TV cameras. Local showtimes may vary based on where you live so check Hometime's website for schedules.

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Honeywell has an excellent interactive service called Total Connect. With a compatible AlarmNet alarm communicator and the Total Connect service, you are able to remotely control your Honeywell security system from a computer or from a free app on an iPhone®, iPad®, Android™ or Blackberry® device. It's great when you leave and can't remember if you armed the system or if you have to let someone in and don't want to give them your alarm code. 

Of course, the value of the service lies in the ability to control the system from anywhere at anytime. Unfortunately, ever since Apple released their new iOS 6.0, some Total Connect users have experienced problems using the Total Connect 2.0 app from their iPhone. With the release of iOS 6.0, Total Connect 2.0 wasn't the only app that has had problems. Apple has publicly acknowledged that the new software has caused some issues and they rolled out a very quick update with iOS 6.0.1 to try and fix most of the problems. Even with that fix, some Total Connect 2.0 users are still experiencing problems.

It's unfortunate because an otherwise great application with overwhelmingly positive reviews, is now down to only 2.5 stars on the iTunes store. If you look at the reviews, you can see all of the negative reviews are in the past couple of months since iOS 6.0 was released. Everyone seems to be experiencing the same issue. The app will work once properly, but then if you log out, the app crashes and closes upon any subsequent log-ins. While Honeywell recommends upgrading to the newest version of the Apple iPhone software (iOS 6.0.1) and if that doesn't work, doing a backup and restore of the phone, there are people that are still experience the same issues after doing those fixes. AlarmNet's app developers are working on a fix and hopefully will have an app update out soon. 

However, in the meantime, we seem to have figured out a way to stop the app from crashing. When you first log into the app, the security screen is displayed that allows you to arm or disarm your system. Along the bottom of the app, there is a button that says 'Security' with an open lock icon, an 'Events' button with an icon of a triangle with an exclamation point in it and a 'More' button with three dots. When you press the 'More' button, there are some options for changing settings. The 'Message Center' allows your AlarmNet dealer to send you new updates. The 'View Preferences' option allows you to change the default Total Connect 2.0 screen when you first log-in. The 'Navigation Order' option allows you to change the available buttons along the bottom of the app. It seems that by changing the navigation order is what is causing the issue. Our Total Connect 2.0 app works perfectly every time we do a fresh download of the app. As soon as we edit the navigation order and then log out, the app crashes every time we try to log back in.

Therefore, for anyone having issues with a crashing Total Connect 2.0 app, please don't edit the navigation order if you want to avoid problems. We are sure Honeywell and AlarmNet will have an update soon that will restore the app to full working condition, but hopefully this fix can alleviate some headaches in the meantime.

 

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Here at Alarm Grid, we know first hand how effective a security system can be. There is nothing more rewarding than getting a call or email from a new customer telling us about a successful apprehension or a thwarted burglary.

However, it's also nice to have some statistical proof that burglar alarms really do prevent burglaries. We just read about a recent study conducted in three different Pennsylvania suburbs that concluded that homes with a security system installed had 1.4% chance of burglary. The homes without a security system in those same suburbs had a 2.3% chance of burglary. Aside from the conclusion that Pennsylvania suburbs appear to be pretty safe, it's clear the security systems are helping. The study did not look at the differences between security systems that are monitored by a central station and security systems that are not monitored. I would be willing to bet that homes with a monitored security system have virtually no chance of being burglarized.

Another interesting finding from the same study, was that businesses in the same Pennsylvania suburbs had much higher likelihood of burglary. The businesses with a security system had a 4.2% chance of burglary, while the businesses without a security system had an 18.2% chance of burglary. We find it very interesting that businesses in these areas seem to benefit even more than homes from having an installed security system.

The L5100PK LYNX Touch wireless security system is a great fit for a home or a business so if you have a business that is not protected now, please call us today at 888-818-7728 to speak with a security expert that can help you design the perfect Honeywell security system for your business.

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The Honeywell L5100PK-WIFI-4G is the perfect choice for anyone that wants the most secure and reliable alarm monitoring communications available. In the past, Honeywell did not have an option for dual path alarm monitoring using the wireless all-in-one LYNX Series alarm control panels. There was no dual path alarm communicator compatible with the LYNX Series alarm control panels and you could not install both an internet alarm communicator and cellular alarm communicator inside a single LYNX system. Therefore, you had to choose between the faster, less expensive internet communications and the more reliable cellular communications. This was a disadvantage of the easier to install LYNX Series wireless alarm control panels and forced people over to the VISTA Series alarm control panels which were compatible with the discontinued 7845-iGSM and the iGSMV dual path alarm communicators.  

Now however, with the Honeywell L5100 LYNX Touch system, you can use the L5100-WIFI internet communicator in conjunction with the GSMVLP5-4G cellular communicator for a true dual path alarm monitoring option using a LYNX Series wireless alarm control panel. If the internet connection ever goes down (due to a power outage or service interruption), the system will switch over to the GSMVLP5-4G and your alarm signals will go out over the AT&T cellular network. 

The L5100PK-WIFI-4G includes the same (3) 5816 wireless door and window contacts, 5800PIR-RES wireless motion detector and 5834-4 wireless key fob that are included in the L5100PK LYNX Touch security system kit, but it also comes with the L5100-WIFI and GSMVLP5-4G AlarmNet communicators so you can get the peace of mind that only dual path alarm monitoring can provide. 

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