Honeywell's AlarmNet and Alarm.com to No Longer Allow Verizon CDMA Cellular Module Activations

Posted By

As the sunset for 3G cellular networks is quickly approaching, Alarm Grid has some important news regarding support for Verizon's 3G CDMA network. This news affects both the Alarm.com service and Honeywell's AlarmNet server.

As of today, June 1st, 2018, Verizon will no longer activate Alarm.com CDMA cellular communicator SIM cards as they prepare for their CDMA network sunset. If the Verizon SIM card is already activated, which is done during manufacturing, Alarm.com will still allow the account activation to go through.

However, if a communicator is manufactured and never activated with Alarm.com, or if it's activated with Alarm.com but then cancelled, the Verizon SIM will eventually become deactivated. Therefore, it's possible that a CDMA module you already have won't be able to be used if it's not currently active with Alarm.com.

If you have an existing Alarm.com CDMA communicator with a different monitoring company, it can still be "recycled" and brought over to a new alarm company, as long as the communicator is re-activated with the new monitoring company soon after it's cancelled by the existing monitoring company.

Any existing Alarm.com CDMA communicator that is already active with Alarm.com will continue to work for the time being, but will be sunsetting soon.

If you need to purchase a new cellular communicator for an Alarm.com panel, we recommend one of the following options:

Please see this guide to upgrade the GC2 communicator, and this guide to upgrade the GC3 communicator. Also see 2GIG GC2 Firmware Update Instructions Using UPCBL2 and How to Upgrade GC2 Firmware Using a Cable for more information.

2gig ltev a gc3 alarm dot com verizon lte communicator for 2gig

Starting June 30th, 2018, Honeywell AlarmNet CDMA cellular communicators that were manufactured before March 1st, 2018 can no longer be activated. If you have an AlarmNet CDMA communicator that was manufactured before this date, you must activate it by June 30th.

At that time, it will also be impossible to bring a Honeywell CDMA radio from one monitoring company to another. AlarmNet CDMA communicators that were manufactured after March 1st, 2018 can be activated until December 22nd, 2018. Any AlarmNet CDMA communicator that has already been activated will continue to work until the CDMA network is shutdown.

If you need to purchase a new cellular communicator for a Honeywell Alarm System, we suggest buying an LTE module. Alarm Grid recommends the following options based on system type:

Honeywell lyric lte a at and t lte cellular communicator for the

Additionally, if you have a CDMA communicator that has not been activated, you will no longer be able to return it to Alarm Grid for a refund. We will not be taking any CDMA returns as of today. Our company stopped selling CDMA communicators roughly three months ago, and we have been preparing for the 3G sunset for quite some time.

Cellular service providers have already discontinued support for their 2G networks, and they are currently preparing to do the same for their 3G networks. This includes the Verizon 3G CDMA network. Instead, cellular service providers are shifting their focus to their newer and more advanced 4G and LTE networks. If you need to upgrade an alarm system to cellular, you should purchase an LTE module if possible.

Remember, existing CDMA communicators that have already been activated can still be used for the time being. These modules will continue to work until the CDMA network is discontinued. At that point, any CDMA cellular module will need to be replaced and upgraded to a newer communicator.

If you have any questions about this news, please send an email to support@alarmgrid.com. You may also call us at 888-818-7728 from 9am to 8pm EST M-F.

Edit (6/8/18): This blog post previously stated that as of June 1st, no Alarm.com CDMA module that wasn't currently active with Alarm.com service could be activated on a new Alarm.com account, which has changed since it was written. It has been edited to reflect the correct information.

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Comments


While we were originally under the impression that May 31st of this year was the last day we could activate an Alarm.com CDMA communicator that wasn't currently active on Alarm.com service, we've since found out that we can still activate the communicators with Alarm.com in most cases. It seems the confusion comes down to a matter of Verizon SIM card carrier activation versus the Alarm.com account creation. As long as the Verizon SIM is active now (which will be the case with most new Alarm.com CDMA modules and most that were in service with one company but recently cancelled to switch to another company), we can still activate an Alarm.com CDMA module for service. If you have any questions about if your Alarm.com CDMA module is going to work with one of our no-contract alarm monitoring plans at https://www.alarmgrid.com/monitoring (Self Gold, Self Platinum, Gold and Platinum are the plans that work with Alarm.com communicators), please reach out to us at support@alarmgrid.com.

Related Products

AT&T LTE Universal Cellular Alarm Communicator
List Price: $225.00
Our Price: $199.99
Alarm.com Verizon LTE Cellular Communicator for NX-4V2, NX-6V2, NX-8V2, and NX-8E
List Price:
Our Price: $217.99
Alarm.com Verizon LTE Cellular Communicator for Concord 4
List Price:
Our Price: $214.99
Verizon LTE Cellular Communicator for Simon XT, XTi & XTi-5
List Price:
Our Price: $161.99
Telus LTE (Canada) Cellular Communicator for Simon XT, XTi and XTi-5
List Price:
Our Price: $180.99
AT&T LTE Cellular Communicator for Simon XT, XTi & XTi-5
List Price:
Our Price: $166.99
System Enhancement Module (SEM) with Verizon LTE Cellular Communicator
List Price:
Our Price: $180.99
System Enhancement Module (SEM) with Verizon LTE Cellular Communicator for DSC Power Series
System Enhancement Module (SEM) with LTE Cellular Communicator
Alarm.com Verizon LTE Communicator for 2GIG GC3
Alarm.com Verizon LTE Communicator for 2GIG GC2
Alarm.com Verizon LTE Cellular communicator for the GC2
List Price:
Our Price: $119.99
Wireless Alarm System, 3 Door/Window Sensors, Motion, 1 8-ft cable
List Price: $784.00
Our Price: $431.99
Wireless Security System w/ Verizon LTE Cellular, 10 Door/Window Sensors, Motion, 8-Ft Cable
List Price:
Our Price: $512.99
Wireless Security System, 3 Door/Window Sensors, Motion, and 8-Foot Cable
List Price: $614.00
Our Price: $338.99
Wireless Security System, 10 Door/Window Sensors, Motion, and 8-Foot Cable
List Price: $762.00
Our Price: $419.99
AT&T LTE Cellular Communicator for the Lyric Controller
List Price:
Our Price: $104.99
Alarm System w/ 3 Door/Window Sensors, 1 Motion & 8-FT Cable
List Price: $792.00
Our Price: $449.99
Alarm System w/ 10 Door/Window Sensors 1 Motion & 8-FT Cable
List Price:
Our Price: $624.99
Alarm System, 3 Door/Window Sensors, Motion & 8' Cable
List Price: $746.00
Our Price: $399.99
Wireless Alarm System, 10 Door/Window, Motion, 8' Cable
List Price: $895.00
Our Price: $492.99
AlarmNet Verizon LTE Total Connect 2.0 Upgrade Kit
List Price:
Our Price: $165.99
AlarmNet Verizon LTE Cellular Communicator
List Price:
Our Price: $155.99
Verizon LTE Cellular Communicator for L5210 & L7000
List Price:
Our Price: $124.99
Alarm System w/ 3 Door/Window Sensors 1 Motion & 8-FT Cable
Alarm System w/ 10 Door/Window Sensors 1 Motion & 8-FT Cable
Alarm System, 3 Door/Window Sensors, 1 Motion, 8' Cable
Alarm System, 10 Door/Window Sensors, Motion, 8' Cable
Verizon Cellular Communicator for the Lyric Security System
AlarmNet External Antenna Cable for CDMA Communicators
List Price: $25.00
Our Price: $19.99
AlarmNet Total Connect 2.0 Upgrade Kit
AlarmNet Cellular Alarm Monitoring Communicator
Verizon Cellular Communicator for the L5210 & L7000
AlarmNet Cellular Alarm Monitoring Communicator

Related Categories