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Hi DIYers! Last week we reviewed the new features that were added to Total Connect 2.0 in the past year. But now the new year is quickly approaching! We have learned from Honeywell that there are some great new features coming to the Total Connect 2.0 service in 2019. Here's a sneak peak!


Privacy Upon Disarm for Total Connect HD Cameras

With this feature, users can set up their cameras so that they automatically go into privacy mode when the system is disarmed. This can be useful, as the camera will stop capturing and saving video clips when the user is less likely to need them. However, the user will still be able to view the live feed for the camera through TC2. One benefit to doing this, in addition to the privacy provided, is that the user will not have to sort through as many video notifications. Once the user arms their system, the camera will exit privacy mode and capture clips like normal if it is activated.

Honeywell lyric c2 wifi indoor 1080p hd total connect security c

Siri Shortcuts - Security and Scene Control

Earlier in 2018, Siri Shortcuts became available for Alarm.com. Now it appears this same great feature will soon be made available for Total Connect 2.0. Users will be able to perform security functions and operate various smart home automation scenes using voice commands that are sent through Siri on an iOS device. This is fantastic news for Apple users who want a quick and convenient method for controlling their Honeywell Alarm System, as well as any programmed smart home devices. We don't know much about the feature yet, but it's fair to assume that each command will need to be set up individually with its own trigger phrase. As long as your Z-Wave device is set up with a Total Connect 2.0 scene, you can program it to activate with a convenient voice command!

We're sure that Honeywell will surprise us with many more new features in the coming months. This is just the tip of the iceberg. But it's plenty of reason to get excited about 2019. We hope that you're looking forward to it just as much as we are. Stay tuned to Alarm Grid for all the latest security and home automation news!

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Hi DIYers! We have very exciting news for Qolsys IQ Panel 2 users today. Software update 2.3.0 is now available! This biggest highlight of this update is the ability to control up to four distinct partitions with the system. Other great features are also provided to enhance the system.

Qolsys iq panel 2 at and t wireless security system with at and With the all-new partition support, the IQ Panel 2 is now the second wireless alarm panel we carry to support the feature, after the 2GIG GC3. This feature allows a user to essentially section off their alarm system so that they can restrict access to certain areas. Each partition can be assigned a certain set of user codes in order to determine who can access each part of the security system.


After receiving the update, a screen lock feature will also be added to limit access to the panel. Please note that you must enable partitions from within Installer Settings before the feature can be used. This will also apply the screen lock. After you have done this, the main screen will reflect that partitioning has been enabled, and there will be a Partitions option within the Advanced Settings menu.



Also note that this update is available for both the original IQ Panel 2 System, as well as the Qolsys IQ Panel 2 Plus. Other features that also come with the update include:

  • Support for new PowerG devices for IQ Panel 2 Plus System, including the PG9936 Smoke Detector, PG9933 CO Detector, PG9307 Recessed Contact, PG9309 Vanishing Door and Window Contact, PG9309 Door and Window Contact with Auxiliary Input, PG9312 Outdoor Door and Window Contact, and PG9862 360-degree Ceiling Mount PIR Motion Sensor.
  • Ability to create 6-digit user codes.
  • Improvements to panel camera, including "peek-in now" and "peek-in next motion" from Alarm.com, as well as disarm photos after remote disarm through Bluetooth, key fob or ADC.
  • Local automation features for panels not yet set up with ADC, including automatic locking of all locks at night, setting all thermostats to automatic mode, and controlling lights to activate Light 1 at night and turning off all lights in the morning.
  • Maximum number of thermostats increased from 6 to 10.
  • Maximum number of door locks increased from 6 to 20.
  • User code names now sync automatically between the panel and ADC.
  • New Sensor Type of "Temperature - Group 51" for the PG9905 PowerG Temperature Sensor.
  • Fixed various bugs.

To perform the update, press the small grey bar at the top of the main screen. Choose Settings > Advanced Settings > Installer Code (default 1111) > Upgrade Software > Patch Tag. Then enter in "iqpanel2.3.0". Press OK. Then choose "Upgrade Using Network". If the panel is connected via WIFI, you will be able to begin the installation process.

If you have any questions about this update, please reach out to us! You may email us at support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours, which are 9am to 8pm EST M-F. Please note that our office will be closing at 6pm on December 31st, and we will be closed all day on January 1st.

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The Alarm Grid office is currently closed for the holidays. We will remain closed through Monday, December 24th and Tuesday, December 25th. We will not answer phones or check emails during this time. Our normal business hours (9am to 8pm EST) will be resumed Wednesday, December 26th.

We would also like to provide you with advance notice that our office will also be closing early on Monday, December 31st in observance of New Year's Eve. We will remain closed all day Tuesday, January 1st in observance of New Year's Day. We will resume our normal business hours on Wednesday, January 2nd.

If you must reach us during any period when we are away, we strongly recommend leaving an email at support@alarmgrid.com. We will work to get back to you as soon as possible once we return to the office. Once we do return, you may also call us at (888) 818-7728 or contact us through online chat support.

From everyone at Alarm Grid, we wish you, your family and your friends a safe and merry holiday. Now is the best time of the year for togetherness, and we are very proud to help keep you and your loved ones safe and protected at all times. We look forward to providing you with the very best support and service in the coming new year!

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Hi DIYers! We're thrilled to announce that the Honeywell SiXCOMBO is finally here, just in time for the holidays! This Honeywell SiX Series Sensor offers support for smoke, heat and CO detection all in one convenient device. Additionally, new Honeywell 5800C2W Kits are also available!


With support for smoke, heat and CO sensing, the Honeywell SiXCOMBO is the first-ever encrypted combination life-safety sensor available for the Honeywell Lyric Alarm System. The device includes a built-in photoelectric smoke detector, a heat sensor that activates at temperatures of 135°F or higher, an IR sensor that measures ambient light and flame signatures, and a carbon monoxide sensor that responds to dangerous levels of CO gas. These four integrated sensors all work together to ensure that your home or business stays protected against fires and CO outbreaks at all times.

Users will also appreciate the One-Go-All-Go feature of the Honeywell SiXCOMBO. If the device activates for a fire or CO alarm, any additional SiXCOMBO devices that are also programmed with the system will also activate. This One-Go-All-Go feature affects Honeywell SiXSMOKE devices as well, so all your SiX Series life-safety devices will respond to the emergency. Each sensor includes an 85 dB sounder, which is plenty loud enough to alert anyone in the building.

The Honeywell SiXCOMBO is very easy to program with the Honeywell SiX Programming feature. This option is found within Installer-level programming. Once you have accessed the feature, you can power the SiXCOMBO on by removing its battery tab to have it auto-enrolled with the system. This can also be done by pressing and holding one of its test buttons until it auto-enrolls. The sensor will take up three zones on the system - one for smoke detection, one for heat detection, and one for CO detection.

In addition to the Honeywell SiXCOMBO, we are also glad to announce that Honeywell 5800C2W Kits are now available. We have two kits available - one of a Lyric Controller and 5800C2W Combo and another with just the 5800C2W and accessories. Both kits include enough LT-Cables for wiring and an UltraTech 1240 Backup Battery. Each 5800C2W is capable of supporting 9 hardwired sensors, so keep that in mind when system planning.

Honeywell 5800c2w hardwire to wireless system 9 zone conversion moduleThese kits are perfect for anyone upgrading from an older hardwired system who wants to continue to use their existing hardwired sensors. If the user needs a new system, the Lyric 5800C2W Combo Kit is a great option. As you know, the Lyric is HomeKit compatible for use with HomeKit Smart Scenes and Siri voice commands. Meanwhile, the 5800C2W itself will work with any alarm system that accepts 345 MHz sensors. This includes the Honeywell LYNX Touch Panels, the 2GIG GC2 and GC3 Systems and the Qolsys IQ Panel 2 Plus with Honeywell Legacy Daughtercard.

Finally, we'd also like to briefly announce our office hours for the upcoming holidays. As usual, our office will be closed this weekend, which is Saturday December 22nd and Sunday December 23rd. Our office will then remain closed Monday December 24th and Tuesday December 25th in observance of Christmas Eve and Christmas Day respectively. We will resume our normal business hours of 9am to 8pm EST on Wednesday December 26th. If you have any questions or concerns during this four-day period, we strongly encourage you to email us at support@alarmgrid.com, and we will do our very best to get back with you after we return from holiday on Wednesday the 26th. Once we return, you can also reach us by phone at (888) 818-7728 during our normal business hours. We also have online chat support available on our website.

Please also note that we will be closing our office early at 6pm on Monday December 31st in observance of New Year's Eve. We will remain closed on Tuesday January 1st in observance of New Year's Day. We will resume our normal business hours of 9am to 8pm EST on Wednesday January 2nd. Again, if you need to contact us while we are away, your best option is to use the email listed above. We would like to wish all of you a very happy and safe holiday season, and we invite you to keep checking our blog in the following days for more information.

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Hi DIYers! Today, we're taking a look back at what Honeywell and Total Connect 2.0 accomplished throughout 2018. Obviously, there's the big story of the Resideo spin-off. While this is certainly very exciting news, we'd like to focus more on what new features were added to TC2 this year.


Without further ado, here are some of the most exciting new features released for TC2 in 2018:

Support for Honeywell Home Smart Thermostats - Being able to control Honeywell Home Thermostats like the Lyric Round was a huge addition to TC2. This helped to further cement TC2 as the one-stop hub for all things smart home automation. Honeywell also released one of the premier Z-Wave thermostats this year, the Honeywell T6 Z-Wave.

Honeywell t6 z wave thermostat smart thermostat

Support for HD Security Cameras - Honeywell added support for its HD security cameras to be controlled from Total Connect 2.0 this year. These cameras, which were previously referred to as the the "Lyric HD Cameras", include the Honeywell IPCAM-WIC1, the Honeywell IPCAM-WIC2 and the Honeywell IPCAM-OC1.



Amazon Alexa Support - The announcement of the TC2 Alexa Skill was huge. Now Honeywell users could control their security system through Alexa voice commands! Later on, the skill was updated to include scene control as well! Perhaps next Honeywell will allow users to control individual Z-Wave devices?

VISTA Partition Support - The ability to control individual partitions on a Honeywell VISTA System was a much-anticipated feature. Honeywell delivered in making it finally possible for homes and businesses to arm or disarm specific systems directly from a TC2 account. Using a Honeywell VISTA has never been easier!

Honeywell vista 20p wired alarm control panel

Chamberlain and LiftMaster MyQ Garage Door Support - End users certainly appreciated the ability to finally control their state-of-the-art garage doors directly from their TC2 accounts. This feature has proven to be a huge success for Alarm Grid customers with a Silver Plan or higher.


Multi-Language Support - Total Connect 2.0 opened its doors to a greater number of users by offering support for several new languages. Some of the new languages that became supported included French, Spanish and Portuguese.

Refresh Status Button - This was a great move by Honeywell, as it allowed end users to troubleshoot many of their own issues. With the press of a button, a user can send a refresh signal to the TC2 account to clear various messages that may be stuck in the TC2 display. DIYers rejoice!


Bulk User Addition Support - Honeywell made it possible to sync users in multiple locations and to add multiple users at once with update 2.5.2. Setting up TC2 for multiple locations became more straightforward than ever!

We have certainly had a lot of great news to discuss with Honeywell and TC2 this past year! Now we look forward to 2019 to see what the company brings. Please join Alarm Grid for this exciting ride as the security industry continues to grow and evolve!

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Ah the Honeywell 6160 Keypad. This is perhaps the most common alarm system keypad used with the Honeywell VISTA Security Panels. It is an alphanumeric keypad that allows for deep-level programming of the system, and it allows for the backdoor method if a user gets locked out.

Honeywell 6160 alphanumeric alarm keypadWith these great features, every Honeywell VISTA System should really have at least one keypad from the Honeywell 6160-series. For the Honeywell VISTA 15P, VISTA 20P and VISTA 21iP, up to eight of these keypads can be supported, as long as appropriate power is provided. Even if you supplement your VISTA with additional keypads like the fixed English 6150 or the touchscreen Tuxedo Touch, you'll still want at least one 6160 Keypad around to perform deep-level programming functions and for using the backdoor method in case you ever get locked out.

Many users mistakenly believe that the 6160 is an actual alarm control panel. But that is not the case. The 6160 is just a keypad use for controlling the rest of the system. The actual system is most likely inside a metal container that is hidden somewhere in the building. Some users also mistake the name for the Honeywell 6160, believing that it is called the K4274V1-H M274. However, this is just the part name of the small plastic door that is used to cover the buttons. This small plastic enclosure is used across all Honeywell 6160 Keypads. Indeed, the actual name for the keypad is 6160.

In addition to the standard Honeywell 6160 Keypad, there are also two other very popular keypads that are part of this same lineup. These include the 6160V and the 6160RF. For all intents and purposes, these are the same keypads as the standard 6160, but each offers an additional feature. The V in 6160V stands for "Voice", and the keypad offers voice annunciation. This means that the keypad will speak out any zone descriptors and the current arming status for the system. Users can also use the 6160V to record and playback voice messages of up to 2.5 minutes.

As for the 6160RF, the letters RF stand for "Radio Frequency". This keypad has a built-in 345 MHz transmitter for supporting Honeywell 5800 Series Sensors. This a great keypad to add if you want to start using wireless sensors with your Honeywell VISTA System. Not only can uni-directional devices like standard security sensors, be used, the transceiver will also support bi-directional devices, like the Honeywell 5800WAVE.

If you have questions about any of the 6160 Keypads, please reach out to us! You can email us at support@alarmgrid.com or call us at (888) 818-7728 from 9am to 8pm EST M-F. We look forward to helping you with all your security needs!

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As you may know, stolen packages is a very serious problem today. It's easy for a common thief to walk right up to your doorstep and make off with your belongings. And in many cases, these criminals get off entirely scot-free. Well one victim decided to take matters into his own hands.

This YouTuber managed to rig up a contraption that, upon opening, would spew out more than a pound of glitter and shoot out continuous sprays of fart gas. It also included four smartphones that would record the reaction of the unsuspecting thief and upload the footage to a cloud server for later viewing. Needless to say, any package thief unfortunate enough to steal this guy's mail certainly got what's coming to them!


We gotta give it to this guy for this genius idea, and we're sure that no thieves are going to mess with his packages ever again! While Alarm Grid doesn't have anything quite like this, we do offer SkyBell Doorbell Cameras that you can use to record any bad guys who try and violate your privacy. You might also have some luck with our new Arlo Cameras as well. But props to this smart YouTuber for putting together a great way to get back at some thieves!

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Hi DIYers! We have learned that Alarm.com is adding a feature that will let you place an image of Santa Claus directly into a security camera screenshot! Now, as we all know, you can't actually capture a real picture of Santa - he's magic! But you can at least pretend with this fun feature!


Alarm.com is making this feature for any Alarm Grid customer on a Platinum Level Plan who uses the Alarm.com interactive service platform. The feature will only be available from December 21st thru the 26th. This will give you a chance to test the feature before Christmas Day. But once Christmas is over, the feature will disappear. You'll have to catch Santa next year instead!

The feature will be supported by the following Alarm.com Security Camera models only:

To get started, simply pull up the Alarm.com App or website. Navigate to the Cameras Section, and select the video feed for a compatible camera. Then press the Santa icon:


You can then choose which Santa image to add to the screenshot:


You can even move or resize Santa to fit your home's setting. Finally, download the image or share it via text or email. Then you can show all your friends and family that Santa paid you a visit! If you have any questions about this feature, reach out to us at support@alarmgrid.com or call us at (888) 818-7728 from 9am to 8pm EST M-F.

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Alarm Grid is proud to announce that Arlo Security Cameras are now available on our site! These are versatile and easy-to-use security cameras that provide exceptional performance for virtually any residential application. It has never been easier to set up video surveillance for your home!


Arlo Cameras are unique for their ability to operate 100% wire-free. They receive power from removable batteries. Depending on the camera model, the batteries can be rechargeable for easy use. The cameras can remain powered for several months at a time with a single charge. However, this duration varies significantly based on overall usage. For communication, the cameras send wireless signals to a central base station. This module serves as a central hub for the setup, and it allows the cameras to connect with a local WIFI network.

The cameras will activate for recording whenever motion or sound is detected. The user can configure the settings for the cameras so that they only activate when they need them to. For example, a user might set up a GeoFence so that their camera only records while they are away from home. All recordings are stored on the Arlo App, which is free to download for Android and iOS devices. The app will store recordings for up to 7 days. All of the Arlo Cameras we offer are water and UV resistant, making them great for outdoor use.

One of the best options is to pair an Arlo Camera setup with a home security system and an Alarm Grid monitoring plan. This way, you can receive notifications from Total Connect 2.0 or Alarm.com and then check your Arlo Camera to see exactly what happened. The cameras are also compatible with various smart home platforms like Amazon Alexa, IFTTT, Stringify and Samsung SmartThings (select models only).


At this time, we are proud to offer the following Arlo Camera models:

Note that the Arlo HD Camera is a certified refurbished model. Alarm Grid is not offering a new model of the Arlo HD at this time. A four-pack of refurbished Arlo HD Cameras is also available. Meanwhile, the Pro and Pro 2 Cameras are both new models. There are no refurbished versions available for either of these cameras.

The Arlo HD uses four replaceable lithium CR123A batteries, while the pro models use rechargeable batteries. Both the Pro and Pro 2 come with a single rechargeable battery. Additional rechargeable batteries can be purchased through the following link:

Remember that the Arlo HD, Arlo Pro and Arlo Pro 2 all require an Arlo Base Station for basic operation. The cameras communicate wirelessly with this module, and it connects to the internet on their behalf. The base station uses a hardwired ethernet connection to communicate with your home's WIFI router. Without a base station, you will not be able to use any of the Arlo Camera models mentioned above. One Arlo Base Station can support up to five Arlo Cameras. This module also allows for local video storage by inserting a USB flash drive.


Alarm Grid offers both a new Arlo Base Station model and refurbished Arlo Base Station model:

Arlo Cameras are also known for their flexible mounting options. Each camera comes with a magnetic mount for basic installation. Users can also purchase any of the following separate mounting options.

Finally, we are also proud to offer the following optional Arlo Camera accessories:

Arlo Dual Battery Charging Station

Arlo Solar Panel Charger

Arlo Camera Skins for Pro and Pro 2

Arlo Indoor Power Adapter Replacement

If you have any questions about Arlo products, please do not hesitate to reach out to us! You may email us anytime at support@alarmgrid.com, or call us at (888) 818-7728 from 9am to 8pm Monday thru Friday. We look forward to hearing from you!

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Hi DIYers! We're back with another video recap to help you learn about your security system. Joe and Jorge are back as usual, while Alarm Grid Team Member Jarrett is making his debut. Also, I even made a one-off video just for fun. Don't expect me in the regular video rotation though!

Here are the new Alarm Grid videos for December 6th thru 13th:

How to Switch Partitions on a Honeywell Vista System

Jorge teaches users how they can switch partitions on a Honeywell VISTA Security System. Partitions allow users to separately control a certain section of their alarm system, while the rest of the system remains in its current armed or disarmed state. Each partition can be assigned its own set of access codes to restrict access of any given user to only select portions of the security system. Additionally, Honeywell recently made partitioning control possible through Total Connect 2.0.

Finding the MAC and CRC on a Lyric Security System

Jorge shows users how they can the MAC address and CRC code on a Honeywell Lyric Alarm System. This information is typically needed to register the system with an alarm monitoring company for monitoring service. The MAC and CRC codes can be found on the box for the system and underneath its back cover on a sticker. However, many users prefer to find the MAC and CRC codes through the system menus. This will require knowing the system's Installer Code, which is 4112 by default.

Changing the Battery in the Qolsys IQ Panel 2

In his much anticipated video debut, Alarm Grid Team Member Jarrett explains how to change the battery for a Qolsys IQ Panel 2 Alarm System. To do this, you must first power down the system by accessing the appropriate menu option. Once the system has powered down completely, it can then be opened up, and the battery can be replaced. The Qolsys IQ2 Battery is designed to last for several years, and it will keep the system powered for up to 24 hours in the event of a power outage.

Using Phone Line Monitoring on an Interlogix Simon XT

Jorge teaches users how they can use phone line monitoring on a Simon XT Security System. Although phone line monitoring is possible, Alarm Grid does not recommend using this type of communication path. Phone line communication is known for being very slow, and it is quite unreliable. Instead, a much better option is to use cellular monitoring service with an Interlogix Simon XT. Cellular service is much faster and more reliable. Cellular connectivity will also allow the system to be used with Alarm.com.

Setting the Siren Timeout on a Simon XTi & XTi-5

Jorge talks about the siren timeout feature on the Simon XTi and Simon XTi-5 Alarm Systems. When an alarm occurs on an wireless Interlogix System, it will begin to produce a siren. The purpose of this siren is to alert those in the building to a serious event, such as a burglary or fire. To stop the siren, the user must disarm the system. However, if the system is not disarmed, the siren will continue to sound until the timeout period elapses. This setting determines how long the siren will last if the system is never disarmed.

Pairing the 2GIG SP1 Keypad with the 2GIG GC3

Joe shows users how to pair the 2GIG SP1 Wireless Keypad with the 2GIG GC3 Security System. The most common way to do this is through a WIFI pairing. The SP1 is a very useful wireless keypad that includes a built-in touchscreen controller. This keypad offers support for voice annunciation, smart home automation control, bypassing zones, producing system chimes and general arming and disarming. It is perfect for placing by secondary entrances in the user's home, such as their back doors, garage doors and basement entrances.

Using Z-Wave with an Interlogix Simon XTi and XTi-5

Joe discusses how it is possible to use Z-Wave smart home devices with a Simon XTi or Simon XTi-5 Alarm System. These systems can support Z-Wave devices once they have been activated with the Alarm.com interactive service. This is because the ADC Cellular Communicator actually doubles as a Z-Wave controller for the system. Once a user has set up a Z-Wave device with the system, it can be operated from the panel or from the Alarm.com website or mobile app.

Can I Use a Qolsys IQ Panel 2 w-o Alarm.com?

Joe explains how the Qolsys IQ Panel 2 can technically be without the Alarm.com service. However, this will severely limit the functionality of the system. By doing this, the system will only serve as a local sound maker and as a fairly limited Z-Wave controller. All versions of the system come with some type of integrated cellular communicator. This module lets the system connect with Alarm.com for remote access and control. This is the only way to use the system with a central station for automatic emergency dispatch.

How Do I Reboot the Qolsys IQ Panel 2

In my first ever Alarm Grid video, I show you how to reboot the Qolsys IQ Panel 2 System. A user might need to reboot their IQ Panel 2 System because they are applying a firmware update. They might also do this because the panel is experiencing problems, and rebooting the system can be a good troubleshooting step. To perform the reboot, the user can select the reboot option in advanced settings. They can also choose to power down the system entirely and then manually power it back on.

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