Resideo PROA7C Posts

You may have noticed recently that some new products from Resideo (formerly Honeywell) are being offered in both Resideo and Honeywell Home variants. Today, we want to clear up any confusion and explain that these are the same products, only with different labeling across the front.

To be clear, there have been three (3) instances of this varied labeling thus far, and it's likely that Resideo will continue this practice for additional products in the future. So far, the products that have been offered in both "Resideo" and "Honeywell Home" variants have included the following:

• Honeywell Home PROA7PLUS & Resideo PROA7PLUSC - Exactly the same!
• Honeywell Home PROA7 & Resideo PROA7C - Exactly the same!
• Honeywell Home TUXEDOW & Resideo TUXEDOWC - Exactly the same!

If you have a keen eye, then you'll likely notice that the "Honeywell Home" variants have the base SKU, while the "Resideo" variants have the base SKU, plus the letter C at the end. The C stands for "Commercial", as Resideo is marketing the "Resideo" variants for commercial use, while the "Honeywell Home" variant is being marketed for residential use. This situation occurred because certain alarm dealers who install in predominantly commercial locations couldn't (or in some cases, refused to) sell a product with the word "Home" on the front. In turn, Resideo made the call to accommodate these dealers.

In each of the three (3) aforementioned cases, Resideo has basically released the same product twice, with one variant being sold under the "Honeywell Home" banner for residential use, and the other being sold under the "Resideo" banner for commercial use. The only difference between variants is that one will say "Honeywell Home" across the front, and the other will say "Resideo" across the front. That's the only difference! All other aspects, such as product features, functions, compatibility, and overall use and performance is completely identical. We promise you, there is no gimmick or surprise here. Whether you get a Honeywell Home variant or a Resideo variant, it really won't matter. They're the same!

In fact, the "Residential" vs. "Commercial" wording is nothing more than a cosmetic difference. If you are buying the product for use in a home, but you like the name "Resideo" more than "Honeywell Home", then feel free to get the Resideo variant. It may be marketed for commercial use, but you can absolutely use it in a residential location. Again, the only difference is the wording. Conversely, you will have no trouble using a "Honeywell Home" variant in a commercial business or industrial location. If you prefer the "Honeywell Home" wording, then get that variant for your office or business. Just because it's marketed for residential use does not mean that you cannot use it in a commercial location!

If you're like many users, then you are likely going to wonder why Resideo would even bother doing this. Again, it's really just marketing and their response to a certain subset of commercial dealers. Resideo has the right to use Honeywell Home branding, and they will continue doing so for name recognition. But they found out that commercial and industrial locations don't want to use products labeled "Honeywell Home" because they look out of place. As a result, Resideo is offering the "Resideo"-labeled alternative to accommodate these users. You might think it's a bit silly - and maybe it is. But it's nothing more than a marketing decision. So go ahead and laugh, then decide whether you want your brand-new security system or touchscreen keypad to read "Honeywell Home" or "Resideo". Either way, you're getting a great product.

And that's really the best news here. All three (3) of these products are awesome. Resideo has really been putting out some sleek and fresh-looking security equipment lately. The three (3) products in question are known for their 7-inch touchscreen controllers and their modern designs that look tremendous in pretty much any home or office. And even if the reasoning is a bit frivolous, the end result is that you have more options to choose from. If you don't want "Home" displayed on your new office security system, then you can opt for the "Resideo" option. Alternatively, if you think "Resideo" sounds goofy and makes you cringe, then you can go with "Honeywell Home" instead. There's no judgment here!

What do you think of this "Resideo" vs. "Honeywell Home" situation? Do you think it's a bit silly, or do you think it's a smart decision by Resideo? Also, which name do you like more? And lastly, have you gotten to try out the new Tuxedo Keypad or the ProSeries 7-Inch Panels yet? Please share your thoughts in the comments below. We used the Honeywell Home variants for our personal office testing, but we're sure the Resideo ones are just as nice. Maybe we'll have both variants hanging around the Alarm Grid office someday. But for now, we hope that this cleared up any confusion or misunderstandings, and we'll be back with more news soon.

Here at Alarm Grid, we try to help as many people as possible with their alarm system. Sure, we hope it will lead folks to choose us for their alarm monitoring needs. But it's also because we're simply helpful people. An alarm in your home or business should help quell fears, not cause them.

We've begun what I think of as "Silly Season". You may be familiar with this term from Nascar, but for us in the alarm industry, this is the time when a lot of home buying and selling occurs. During this time, we get a lot of calls that go something like this, "I just moved into a home with an existing alarm. We haven't been using it, but somehow it got armed, and now it's going off, and I don't know the code to disarm it. Please help!"

Moving into a new home is exciting, but it's also stressful and can be overwhelming at times. So, I've (Ms. Manners) put together this guide to help you, the person who moved out of the home in this scenario, to leave behind your alarm system in a way that's as stress-free as possible for all parties involved.

Ms. Manners Says: Notify Your Alarm Company

If your alarm system is monitored, be sure to notify your alarm company that you are moving out and that the system is staying behind. This may seem obvious, but many people assume that if they stop paying their monitoring fees, the alarm company will know they no longer want service and will cancel it on their own. This is not the case for a number of reasons! There may be contracts involved. There could be liability issues. So for many reasons - not the least of which is it's the polite thing to do - any time you wish to stop monitoring service to a particular address, you should notify the alarm monitoring company as soon as possible.

By notifying the alarm company, you do several things. You give them an opportunity to reach out to the new homeowner and introduce themselves. Hopefully, if you've had a good experience with your monitoring company, you will also put in a good word about them to the new homeowner. Both of these things give the company a leg-up when it comes to courting a potential new customer, and it also gives the new homeowner information based on your real-life experience, not just an advertisement in a new homeowner's mailer.

By notifying the monitoring company, you can also help to prevent any unnecessary dispatching of the authorities to this address. As bad as the scenario above is for the poor, uninformed new homeowner, it's worse for the police, fire, or EMS personnel who may respond to the alarm, which we know is false.

Remember, the person who signed up for the monitoring service at the address in the scenario above no longer lives there. That means the monitoring station is going to be calling people who have no idea what may be going on at this address (which is also an annoyance for the person receiving the call). In this situation, it is likely that the monitoring station MUST dispatch because if they don't (and there is some type of emergency) there may be repercussions for them. A monitoring station is always going to adhere to the adage, "Better safe than sorry." After all, safety is their business.

Ms. Manners Says: Default Users, But Not Zones

When you sell a house and the alarm system with it, you may think it's a good idea to set the alarm system back to factory default to allow the new homeowner a chance to program it as they see fit. Resist this urge! In most cases, what was your Front Door is now going to be their Front Door. What was your Kitchen Window is now going to be their Kitchen Window. John's Bedroom Window may become Jane's Bedroom Window, but this is a pretty simple thing to change and doesn't really call for the entire system to be set back to factory default.

When it comes to user codes, though, it is best to set these back to factory defaults. This will prevent the new homeowner from finding out what codes you used. After all, we are creatures of habit, and there's a good chance you'll use those same codes in your next system. Also, if you set the codes for the Installer and Master users back to their default, the new homeowner should easily be able to find out what they are by doing a quick search online. Then, if they find themselves in the messy scenario discussed above, they'll be able to get themselves out of it. Being able to get yourself out of a jam like this one can do wonders for your self-confidence.

System Manufacturers and their Default Codes

Use the information in the table above to set the codes in your panel back to their default values. If you don't see your panel listed, you can likely find the information you need with a quick online search. Performing this process is the single most helpful thing you can do for the new homeowner when it comes to the alarm system!

Ms. Manners Says: Leave Behind Good Notes

Any information you know about your alarm system, such as the manufacturer and model, the default installer code, and the default master code - each of which hopefully you have programmed into your panel by this time - will be helpful for the new homeowner. A list of zone numbers and their descriptions is also very much appreciated by a new homeowner. Leave them a note, tucked behind the keypad, or on a kitchen counter. Give them the sequence of keys to enter to disarm the system, or better yet, if you have the opportunity, show it to them, and then leave them a note to back up your demonstration.

If you're willing, leave them your contact information so they can contact you in the event that something unforeseen comes up. This is particularly important if your system is somewhat complex and has multiple home automation features integrated with it. I promise the last thing the new homeowner wants to do is bother you if they can avoid it. Everyone at Alarm Grid has talked with a frantic new homeowner who never even considered contacting the prior homeowner. It's usually something we suggest if we're unable to assist.

Fortunately, in most cases, we are able to assist, and we are happy to do so. This is just one of the many ways we make new friends here at Alarm Grid! I hope that anyone who is preparing to move out of a home and leave behind an alarm system will read this and use these suggestions to prepare.

If you happen to be moving into a home that already has an alarm system, and perhaps the previous homeowner didn't read this post, feel free to reach out to us. We're here Monday - Friday from 9:00 am to 8:00 pm Eastern Time. You can reach us via email, or by calling 888-818-7728.

We are happy to announce that the Honeywell Home PROA7 and the Resideo PROA7C are now available. You can consider these as entry level versions of the Honeywell Home PROA7PLUS and the Resideo PROA7PLUSC.

The best way to think of the PROA7 and PROA7C is that they are the PROA7PLUS without a Honeywell Home PROWIFIZW, no Bluetooth capabilities, and no front panel camera. It's the same as the PROA7PLUS, just with no WIFI, no Z-Wave, no optional automatic Bluetooth disarming, and no disarm photos. You can always add the PROWIFIZW Module later on to add WIFI and Z-Wave Plus, but Bluetooth and the front camera can never be added. Basically, you will always be working with a lesser version of the PROA7PLUS.

If you want to get a PROA7 or PROA7C monitored, then you will need to add a PROWIFIZW Module and/or one of the compatible LTE cellular communicators, which are the Honeywell Home PROLTE-A AT&T LTE Communicator and the Honeywell Home PROLTE-V Verizon LTE Communicator. Getting the system monitored will also allow you to use Total Connect 2.0 to control the system remotely, provided that access to the service is included with your monitoring plan.

Remember that since the ProSeries System does not yet support local end-user programming, you will not be able to enroll any sensors with the PROA7 or PROA7C until you get it monitored. The Honeywell Home PROSIX and Honeywell SiX Series Sensors return as compatible encrypted peripherals for the systems, and you can also add a Honeywell Home PROTAKEOVER Module for legacy RF sensor support.

Any one of several older manufacturer's sensors can be used with the PROTAKEOVER Module. These include Honeywell 5800 series, 2GIG 345 MHz (non-encrypted), Qolsys/Interlogix 319.5 MHz, DSC, and Bosch which both use a variation of 433 MHz. Up to 250 zones in total can be used with the PROA7 or PROA7C.

As you may have guessed, the only difference between the Honeywell Home PROA7 and the Resideo PROA7C is that the PROA7 says "Honeywell Home" across its front, while the PROA7C says "Resideo" across its front. Other than that, they really are the same panel. Which one do you like more? Let us know in the comments down below. And remember to reach out to us with any questions you might have. As always, we look forward to hearing from you!