Wireless Alarm Control Panels Posts

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Alarm Grid is proud to offer the Honeywell Lyric LCP500-L24 with 24-Hour Backup Battery. This deal comes with the same great Honeywell Lyric Alarm System that is loved by thousands of Alarm Grid monitored customers, plus an extended LCP500-24B Battery for longer runtime during power outages.


Like most security systems, the Lyric uses a backup battery to stay running when the system experiences AC power loss. This can occur during electrical outages, or when the system's plug-in transformer has been disconnected. Traditionally, the Lyric System comes with a standard 4-hour battery called the Honeywell LCP500-4B.

But with our special Honeywell LCP500-L24 deal, you can get a Lyric System that includes the Honeywell LCP500-24B 24-Hour Backup Battery. This bundled deal is less expensive than buying the Lyric System and the LCP500-24B separately a la carte, so taking advantage of this offer is strongly advised. The battery is advertised to keep the Lyric Alarm Panel and its connected accessories running for at least 24 hours during power outages.

Normally, the Lyric comes with the 4-hour LCP500-4B Battery pre-installed. When you order the Honeywell Lyric LCP500-L24 Deal, your Lyric System will arrive with no battery installed. The 24-hour LCP500-24B Battery will be included in the package separately. You will need to open up the Lyric Panel and connect the battery during setup. We recommend doing this prior to powering on the system using its included plug-in transformer. For more information on powering the Honeywell Lyric, please see this FAQ.

In addition to powering the Lyric, the LCP500-24B will also keep any connected system accessories running. Most notably, this includes the system's communicator that is used for monitoring service. The Lyric has a built-in WIFI card for connecting to the internet, and you can also add a cellular communicator to provide an additional communication pathway for the system. This is important because an internet outage, which often accompanies a power outage, would otherwise take your system offline, even if the panel itself remains powered on with its battery backup during this time.

Available cellular communicator options for the Honeywell Lyric include the Honeywell LYRICLTE-A AT&T LTE Communicator and the Honeywell LYIRICLTE-V Verizon LTE Communicator. Alarm Grid also sells the Honeywell LYRICUPGRADE-A and the Honeywell LYRICUPGRADE-V bundles that include the Lyric System and one of the aforementioned cellular communicators. Keep in mind that our Lyric LTE bundles only come with the standard 4-hour battery, so you must buy the Honeywell LCP500-24B Battery separately if you want to provide an extended backup power option for your Lyric. Remember that you will need a monitoring plan that includes cellular service in order to use a cellular communicator with your Lyric System. Examples of monitoring plans that include cellular service are the Alarm Grid Gold Level Plans, the Alarm Grid Platinum Level Plans, and the Alarm Grid Cell-Only Plan. More information on all our monitoring plans can be found here.

The Honeywell Lyric is one of the top security systems on the market today. We love the Lyric and its 7-inch touchscreen display, support for 128 wireless zones, local end user programming, built-in Z-Wave, Apple HomeKit compatibility, and its ability to interface with the Total Connect 2.0 platform for controlling the system remotely though a mobile app or web browser. This is truly a state-of-the-art alarm system, and it gets even better with its extended 24-hour backup battery to stay running when it matters most.

If you want to learn more about Lyric, or if you are interested in starting alarm monitoring service, please email us at support@alarmgrid.com. We will review your message at our earliest convenience and reply back as soon as possible. Our team checks emails during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you soon!

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Alarm Grid is proud to offer the Honeywell Lyric LCP500-L24 with 24-Hour Backup Battery. This deal comes with the same great Honeywell Lyric Alarm System that is loved by thousands of Alarm Grid monitored customers, plus an extended LCP500-24B Battery for longer runtime during power outages.


Like most security systems, the Lyric uses a backup battery to stay running when the system experiences AC power loss. This can occur during electrical outages, or when the system's plug-in transformer has been disconnected. Traditionally, the Lyric System comes with a standard 4-hour battery called the Honeywell LCP500-4B.

But with our special Honeywell LCP500-L24 deal, you can get a Lyric System that includes the Honeywell LCP500-24B 24-Hour Backup Battery. This bundled deal is less expensive than buying the Lyric System and the LCP500-24B separately a la carte, so taking advantage of this offer is strongly advised. The battery is advertised to keep the Lyric Alarm Panel and its connected accessories running for at least 24 hours during power outages.

Normally, the Lyric comes with the 4-hour LCP500-4B Battery pre-installed. When you order the Honeywell Lyric LCP500-L24 Deal, your Lyric System will arrive with no battery installed. The 24-hour LCP500-24B Battery will be included in the package separately. You will need to open up the Lyric Panel and connect the battery during setup. We recommend doing this prior to powering on the system using its included plug-in transformer. For more information on powering the Honeywell Lyric, please see this FAQ.

In addition to powering the Lyric, the LCP500-24B will also keep any connected system accessories running. Most notably, this includes the system's communicator that is used for monitoring service. The Lyric has a built-in WIFI card for connecting to the internet, and you can also add a cellular communicator to provide an additional communication pathway for the system. This is important because an internet outage, which often accompanies a power outage, would otherwise take your system offline, even if the panel itself remains powered on with its battery backup during this time.

Available cellular communicator options for the Honeywell Lyric include the Honeywell LYRICLTE-A AT&T LTE Communicator and the Honeywell LYIRICLTE-V Verizon LTE Communicator. Alarm Grid also sells the Honeywell LYRICUPGRADE-A and the Honeywell LYRICUPGRADE-V bundles that include the Lyric System and one of the aforementioned cellular communicators. Keep in mind that our Lyric LTE bundles only come with the standard 4-hour battery, so you must buy the Honeywell LCP500-24B Battery separately if you want to provide an extended backup power option for your Lyric. Remember that you will need a monitoring plan that includes cellular service in order to use a cellular communicator with your Lyric System. Examples of monitoring plans that include cellular service are the Alarm Grid Gold Level Plans, the Alarm Grid Platinum Level Plans, and the Alarm Grid Cell-Only Plan. More information on all our monitoring plans can be found here.

The Honeywell Lyric is one of the top security systems on the market today. We love the Lyric and its 7-inch touchscreen display, support for 128 wireless zones, local end user programming, built-in Z-Wave, Apple HomeKit compatibility, and its ability to interface with the Total Connect 2.0 platform for controlling the system remotely though a mobile app or web browser. This is truly a state-of-the-art alarm system, and it gets even better with its extended 24-hour backup battery to stay running when it matters most.

If you want to learn more about Lyric, or if you are interested in starting alarm monitoring service, please email us at support@alarmgrid.com. We will review your message at our earliest convenience and reply back as soon as possible. Our team checks emails during our usual business hours of 9am to 8pm ET M-F. We look forward to hearing from you soon!

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As security professionals, we often encounter myths regarding security systems. There is a lot of untrue information out there, so we figured it would be a good idea to debunk a few security system myths to help end users understand the facts. Here are three false security system myths.


Myth #1 - Only Professionals Can Install a Security System

There was once a time when security systems were hardwired, and it was virtually impossible for a DIY user to install one. But with the rise of wireless alarm panels, many security systems can be installed using nothing more than a screwdriver. An end user can install their own system, program their own sensors, and get their system activated for monitoring service. Most wireless alarm panels even support desk mounts that allow a user to install a system without drilling holes in the walls. This can help a user save a lot of money by not having to hire a professional installer.

Myth #2 - Wireless Security Systems Are Not Secure

When wireless security systems first hit the market, many were easily defeated by third party devices. An intruder could block the signals from wireless sensors and prevent them from reaching the panel. They could also send false signals to the panel to make it appear as though a break-in was occurring, when really nothing was happening. But most modern wireless panels support encryption to prevent this from happening. This makes foul play all but impossible. There are many encrypted sensor options to choose from, including the Honeywell SiX Series Sensors for the Honeywell Lyric, the PowerG Sensors for the Qolsys IQ Panel 2 Plus, and the eSeries Sensors for the 2GIG GC3e.

Honeywell sixminict wireless door slash window contact for lyric

Myth #3 - Security Systems Only Perform Security Functions

When shopping for a security system, many buyers only consider the security aspects. The reality is that a modern security system does so much more than just keep you and those around you safe. Nearly every security system on the market today also offers smart home automation capabilities. You can pair a variety of smart home devices with your system, including smart lights, door locks, programmable thermostats, and more. You can then control these devices from the panel and have them activate automatically with programmed smart scenes. And if your system is monitored, then you can control the devices from anywhere using a web browser or a mobile app on your phone.


Security systems today are more powerful and easier to use than ever before. Now is a great time to get started with a new security system for your home or business. Check out this post to learn more about the monitoring plans offered by Alarm Grid. If you're interested in getting started, then please email us at support@alarmgrid.com for more information. Our team checks email from 9am to 8pm ET M-F. We look forward to hearing from you!

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As security professionals, we often encounter myths regarding security systems. There is a lot of untrue information out there, so we figured it would be a good idea to debunk a few security system myths to help end users understand the facts. Here are three false security system myths.


Myth #1 - Only Professionals Can Install a Security System

There was once a time when security systems were hardwired, and it was virtually impossible for a DIY user to install one. But with the rise of wireless alarm panels, many security systems can be installed using nothing more than a screwdriver. An end user can install their own system, program their own sensors, and get their system activated for monitoring service. Most wireless alarm panels even support desk mounts that allow a user to install a system without drilling holes in the walls. This can help a user save a lot of money by not having to hire a professional installer.

Myth #2 - Wireless Security Systems Are Not Secure

When wireless security systems first hit the market, many were easily defeated by third party devices. An intruder could block the signals from wireless sensors and prevent them from reaching the panel. They could also send false signals to the panel to make it appear as though a break-in was occurring, when really nothing was happening. But most modern wireless panels support encryption to prevent this from happening. This makes foul play all but impossible. There are many encrypted sensor options to choose from, including the Honeywell SiX Series Sensors for the Honeywell Lyric, the PowerG Sensors for the Qolsys IQ Panel 2 Plus, and the eSeries Sensors for the 2GIG GC3e.

Honeywell sixminict wireless door slash window contact for lyric

Myth #3 - Security Systems Only Perform Security Functions

When shopping for a security system, many buyers only consider the security aspects. The reality is that a modern security system does so much more than just keep you and those around you safe. Nearly every security system on the market today also offers smart home automation capabilities. You can pair a variety of smart home devices with your system, including smart lights, door locks, programmable thermostats, and more. You can then control these devices from the panel and have them activate automatically with programmed smart scenes. And if your system is monitored, then you can control the devices from anywhere using a web browser or a mobile app on your phone.


Security systems today are more powerful and easier to use than ever before. Now is a great time to get started with a new security system for your home or business. Check out this post to learn more about the monitoring plans offered by Alarm Grid. If you're interested in getting started, then please email us at support@alarmgrid.com for more information. Our team checks email from 9am to 8pm ET M-F. We look forward to hearing from you!

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It's time for another video recap! There are eight (8) new videos this week, all featuring yours truly. We spent a lot of time working on the 2GIG GC2e again. We also covered the process for backdooring the Honeywell LYNX Touch Panels, and we touched on the IQ2+. Let's check out the videos!

Alarm grid inside security stickers

Pairing a Z-Wave Device with the 2GIG GC2e

I show you how to pair a Z-Wave device with a 2GIG GC2e Security System. The 2GIG GC2e serves as a Z-Wave Plus controller, which allows you to pair smart home automation devices with the system. Devices can be controlled locally at the panel, as well as remotely from Alarm.com if the system is monitored. There are many types of Z-Wave devices you can use with the GC2e, including lights, door locks, smart thermostats, and more!


Programming a Wireless Zone On a 2GIG GC2e

I show you how to program a wireless zone for a 2GIG GC2e Alarm System. Every sensor used with the 2GIG GC2e will take up at least one zone. The GC2e System has sixty (60) wireless zones available. You can pair sensors from the Honeywell 5800 Series, the 2GIG 345 MHz Series, and the 2GIG eSeries Lineup. We recommend auto-enrolling any new sensor to prevent entering an incorrect Serial Number. Auto-enrolling will also confirm successful communication.


Programming a Key Fob for a 2GIG GC2e

I show you how to program a key fob for a 2GIG GC2e Alarm Panel. A key fob is a small, handheld device that you can use to arm and disarm your system. You can very easily carry around a key fob in your pocket or purse, and they are great for putting on key rings. Popular key fob options for the 2GIG GC2e System include the 2GIG KEY2-345, the 2GIG KEY2e-345, and the Honeywell 5834-4.


Adding & Changing User Codes On a 2GIG GC2e

I show you how to add and change user codes on a 2GIG GC3 Security Panel. The GC2e has (64) user code slots available. You need a valid user code to successfully disarm the system. It is recommended that everyone who uses the system regularly has their own user code so that you can keep track of who uses the system. You can also apply a schedule to a code so that it only works at certain times.


Using the Backdoor to Enter Programming On a Honeywell L5200 or L5210

I show you how to use the backdoor method on a Honeywell L5200 or L5210. The backdoor method involves rebooting the panel and then performing a special sequence of commands as the system reloads. By completing this process, you can get into programming if you were previously locked out. Please note that the backdooring process will not work if the system is currently in an armed state. You will need to disarm the system before you can backdoor.


Getting Back Into Programming On an L7000 If You're Locked Out

I show you how to get into programming on a Honeywell L7000 if you're locked out by using the backdoor method. There are two (2) main reasons why you would become locked out of programming. The first is that the option "NO" was selected at the prompt asking if the installer should be allowed to re-enter programming. Always choose "YES" when exiting programming. The other possibility is that you do not know the Installer Code for the system. Do not change the Installer Code from its default of 4112 to avoid being locked out.


Secure Arming On the Qolsys IQ Panel 2 Plus

I demonstrate the Secure Arming feature on the Qolsys IQ Panel 2 Plus. When Secure Arming is enabled, you must enter a valid user code or the Master Code when arming the system. Normally, the system can be armed without providing a code. Additionally, you must also provide a code if you go to cancel an arming session during the Exit Delay countdown if this feature is enabled. Many parents with small children enable the feature to prevent the system from being armed accidentally.


IQ Panel 2 Exit Delay Increased After Opening Door

I explain why the Exit Delay timer on the Qolsys IQ Panel 2 Plus will automatically increase after opening a door. This is due to a false alarm prevention feature called Auto Exit Time Extension. This feature is activated if two (2) Entry/Exit faults are detected during the Exit Delay countdown. When you fault the first E/E Zone after arming, the system assumes that you have left the building. Then when another E/E fault is detected, the system assumes that you have returned. It then gives you an added 60 seconds to exit the building. If you quickly re-entered the premises because you forgot something, this prevents you from having to disarm and then re-arm the system.

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It's time for another video recap! There are eight (8) new videos this week, all featuring yours truly. We spent a lot of time working on the 2GIG GC2e again. We also covered the process for backdooring the Honeywell LYNX Touch Panels, and we touched on the IQ2+. Let's check out the videos!

Alarm grid inside security stickers

Pairing a Z-Wave Device with the 2GIG GC2e

I show you how to pair a Z-Wave device with a 2GIG GC2e Security System. The 2GIG GC2e serves as a Z-Wave Plus controller, which allows you to pair smart home automation devices with the system. Devices can be controlled locally at the panel, as well as remotely from Alarm.com if the system is monitored. There are many types of Z-Wave devices you can use with the GC2e, including lights, door locks, smart thermostats, and more!


Programming a Wireless Zone On a 2GIG GC2e

I show you how to program a wireless zone for a 2GIG GC2e Alarm System. Every sensor used with the 2GIG GC2e will take up at least one zone. The GC2e System has sixty (60) wireless zones available. You can pair sensors from the Honeywell 5800 Series, the 2GIG 345 MHz Series, and the 2GIG eSeries Lineup. We recommend auto-enrolling any new sensor to prevent entering an incorrect Serial Number. Auto-enrolling will also confirm successful communication.


Programming a Key Fob for a 2GIG GC2e

I show you how to program a key fob for a 2GIG GC2e Alarm Panel. A key fob is a small, handheld device that you can use to arm and disarm your system. You can very easily carry around a key fob in your pocket or purse, and they are great for putting on key rings. Popular key fob options for the 2GIG GC2e System include the 2GIG KEY2-345, the 2GIG KEY2e-345, and the Honeywell 5834-4.


Adding & Changing User Codes On a 2GIG GC2e

I show you how to add and change user codes on a 2GIG GC3 Security Panel. The GC2e has (64) user code slots available. You need a valid user code to successfully disarm the system. It is recommended that everyone who uses the system regularly has their own user code so that you can keep track of who uses the system. You can also apply a schedule to a code so that it only works at certain times.


Using the Backdoor to Enter Programming On a Honeywell L5200 or L5210

I show you how to use the backdoor method on a Honeywell L5200 or L5210. The backdoor method involves rebooting the panel and then performing a special sequence of commands as the system reloads. By completing this process, you can get into programming if you were previously locked out. Please note that the backdooring process will not work if the system is currently in an armed state. You will need to disarm the system before you can backdoor.


Getting Back Into Programming On an L7000 If You're Locked Out

I show you how to get into programming on a Honeywell L7000 if you're locked out by using the backdoor method. There are two (2) main reasons why you would become locked out of programming. The first is that the option "NO" was selected at the prompt asking if the installer should be allowed to re-enter programming. Always choose "YES" when exiting programming. The other possibility is that you do not know the Installer Code for the system. Do not change the Installer Code from its default of 4112 to avoid being locked out.


Secure Arming On the Qolsys IQ Panel 2 Plus

I demonstrate the Secure Arming feature on the Qolsys IQ Panel 2 Plus. When Secure Arming is enabled, you must enter a valid user code or the Master Code when arming the system. Normally, the system can be armed without providing a code. Additionally, you must also provide a code if you go to cancel an arming session during the Exit Delay countdown if this feature is enabled. Many parents with small children enable the feature to prevent the system from being armed accidentally.


IQ Panel 2 Exit Delay Increased After Opening Door

I explain why the Exit Delay timer on the Qolsys IQ Panel 2 Plus will automatically increase after opening a door. This is due to a false alarm prevention feature called Auto Exit Time Extension. This feature is activated if two (2) Entry/Exit faults are detected during the Exit Delay countdown. When you fault the first E/E Zone after arming, the system assumes that you have left the building. Then when another E/E fault is detected, the system assumes that you have returned. It then gives you an added 60 seconds to exit the building. If you quickly re-entered the premises because you forgot something, this prevents you from having to disarm and then re-arm the system.

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Alarm Grid has a short but sweet video recap for you! Last week's recap was skipped to spread the cheer about our headquarters reopening, but we're here now! Unfortunately, we only have three (3) videos to share. Also, our usual team wasn't quite ready yet, so I had to make more appearances.

2gig gc3e wireless encrypted alarm panelThis week's videos are centered around the 2GIG GC3e Security System. This is a wireless all-in-one panel with support for encrypted 2GIG eSeries Sensors, as well as non-encrypted 345 MHz sensors. The system has a beautiful 7-inch touchscreen, built-in WIFI, partitioning support, and an integrated Z-Wave Plus controller. We hope these videos help you feel more comfortable in setting up your own 2GIG GC3e System for your home or business!

Pairing a Z-Wave Device to the 2GIG GC3e

I show you how to pair a Z-Wave device with the 2GIG GC3e. The GC3e has a built-in Z-Wave Plus controller, which allows you to pair Z-Wave Plus and classic Z-Wave devices with the system. Common Z-Wave devices include lights, door locks, thermostats, and more. Programmed Z-Wave devices can be controlled from the panel and remotely from Alarm.com if the system is monitored. Most Z-Wave devices are excluded, or cleared, from the network before being added.


Programming a Key Fob Into a 2GIG GC3e

I show you how to add a key fob to a 2GIG GC3e. A key fob is a small handheld device that you can use to control your security system from a distance. Most key fobs will allow you to conveniently arm and disarm your system and operate programmed relay-triggered devices. Many key fobs also have the ability to set off panic alarms in distress situations. The 2GIG GC3e supports various 345 MHz wireless key fobs.


Adding or Changing User Codes on a 2GIG GC3e

I show you how to add, change, and delete user codes on a 2GIG GC3e. A user code is a sequence of numbers that you enter into a system to verify that you are an authorized user. The 2GIG GC3e supports up to 100 user codes. It is advised that each regular user has their own code. Each new code on the GC3e must be enabled for the use with system after it has been added.

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Alarm Grid has a short but sweet video recap for you! Last week's recap was skipped to spread the cheer about our headquarters reopening, but we're here now! Unfortunately, we only have three (3) videos to share. Also, our usual team wasn't quite ready yet, so I had to make more appearances.

2gig gc3e wireless encrypted alarm panelThis week's videos are centered around the 2GIG GC3e Security System. This is a wireless all-in-one panel with support for encrypted 2GIG eSeries Sensors, as well as non-encrypted 345 MHz sensors. The system has a beautiful 7-inch touchscreen, built-in WIFI, partitioning support, and an integrated Z-Wave Plus controller. We hope these videos help you feel more comfortable in setting up your own 2GIG GC3e System for your home or business!

Pairing a Z-Wave Device to the 2GIG GC3e

I show you how to pair a Z-Wave device with the 2GIG GC3e. The GC3e has a built-in Z-Wave Plus controller, which allows you to pair Z-Wave Plus and classic Z-Wave devices with the system. Common Z-Wave devices include lights, door locks, thermostats, and more. Programmed Z-Wave devices can be controlled from the panel and remotely from Alarm.com if the system is monitored. Most Z-Wave devices are excluded, or cleared, from the network before being added.


Programming a Key Fob Into a 2GIG GC3e

I show you how to add a key fob to a 2GIG GC3e. A key fob is a small handheld device that you can use to control your security system from a distance. Most key fobs will allow you to conveniently arm and disarm your system and operate programmed relay-triggered devices. Many key fobs also have the ability to set off panic alarms in distress situations. The 2GIG GC3e supports various 345 MHz wireless key fobs.


Adding or Changing User Codes on a 2GIG GC3e

I show you how to add, change, and delete user codes on a 2GIG GC3e. A user code is a sequence of numbers that you enter into a system to verify that you are an authorized user. The 2GIG GC3e supports up to 100 user codes. It is advised that each regular user has their own code. Each new code on the GC3e must be enabled for the use with system after it has been added.

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We have learned that a new firmware update for the 2GIG GC2e is now available. Firmware Update 1.23 brings support for the 2GIG IMAGE3 Image Sensor (transceiver module required), the ability to program 6-digit codes, and enhancements for the 2GIG TS1 Keypad (transceiver module required).

2gig gc2e wireless encrypted alarm panel

It is important to note that although the 2GIG GC2e is updated in the same manner as its predecessor, the 2GIG Go!Control GC2, it has its own set of firmware updates. This new update, Firmware Update 1.23, is only available for the newer 2GIG GC2e System. You will not be able to apply this update to an original 2GIG GC2. Of course, you can always upgrade to the newer GC2e if you really want the update!

As far as new functionality is concerned, Firmware Update 1.23 has a few things to offer. The biggest addition is the new ability to use the 2GIG IMAGE3 Image Sensor (ADC-IS-300-LP) with the 2GIG GC2e System. Traditionally, this image sensor was only compatible with the 2GIG GC3 and 2GIG GC3e. But now you can use it with the GC2e as well. Another big aspect of Firmware Update 1.23 is that it includes various enhancements and upgrades for the 2GIG TS1 Touchscreen Keypad when used with the 2GIG GC2e System.

It is important to note that the TS1 Keypad, as well as any image sensor used with the 2GIG GC2e, will require that the panel has a 2GIG XCVR2-345 Transceiver Module installed. This add-on allows the 2GIG GC2e to support the 2-way communication needed to interface with the TS1 Keypad and image sensor units. However, adding a 2GIG XCVR2-345 Transceiver Module to a 2GIG GC2e will remove the panel's ability to interface with 2GIG eSeries Encrypted Sensors. Instead, only non-encrypted 345 MHz sensors, such as 1-way Honeywell 5800 Series Sensors and 2GIG 345 MHz Sensors, will be supported.

According to 2GIG, an update patch for the 2GIG XCVR2-345 will soon be made available to allow the GC2e System to simultaneously support encrypted 2GIG eSeries Sensors, as well as compatible 2-way devices like image sensors and the TS1 Keypad. At the time of this writing, the update patch is not yet available. However, we will provide an update once more information is made available.

Other than that, any new additions from 2GIG GC2e Firmware Update 1.23 are relatively minor. The only other new function is the ability to program 6-digit user codes for the panel and compatible Z-Wave door locks. And like most firmware updates, GC2e Version 1.23 will provide general stability fixes and improvements in performance. Therefore, we recommend that all 2GIG GC2e owners download the update at their earliest convenience.

The easiest way to receive Firmware Update 1.23 is to have it pushed down to the panel from Alarm.com. You can contact your monitoring provider to receive the update. If you are monitored by Alarm Grid, you can email us at support@alarmgrid.com to request the update. You should have your GC2e System powered on an connected with the Alarm.com servers. Since the GC2e does not support IP connectivity and can only connect with Alarm.com across cellular, a small fee will be required to push the update from ADC. This charge will be applied to your next monitoring bill.

Of course, you can also provide the update locally using the 2GIG UPCBL2 Firmware Updater Cable or the 2GIG UPDV Easy Updater Tool. If you are monitored by us and have questions about updating your monitored GC2e locally, or if you have questions about the update in general, please contact us at the same email, support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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We have learned that a new firmware update for the 2GIG GC2e is now available. Firmware Update 1.23 brings support for the 2GIG IMAGE3 Image Sensor (transceiver module required), the ability to program 6-digit codes, and enhancements for the 2GIG TS1 Keypad (transceiver module required).

2gig gc2e wireless encrypted alarm panel

It is important to note that although the 2GIG GC2e is updated in the same manner as its predecessor, the 2GIG Go!Control GC2, it has its own set of firmware updates. This new update, Firmware Update 1.23, is only available for the newer 2GIG GC2e System. You will not be able to apply this update to an original 2GIG GC2. Of course, you can always upgrade to the newer GC2e if you really want the update!

As far as new functionality is concerned, Firmware Update 1.23 has a few things to offer. The biggest addition is the new ability to use the 2GIG IMAGE3 Image Sensor (ADC-IS-300-LP) with the 2GIG GC2e System. Traditionally, this image sensor was only compatible with the 2GIG GC3 and 2GIG GC3e. But now you can use it with the GC2e as well. Another big aspect of Firmware Update 1.23 is that it includes various enhancements and upgrades for the 2GIG TS1 Touchscreen Keypad when used with the 2GIG GC2e System.

It is important to note that the TS1 Keypad, as well as any image sensor used with the 2GIG GC2e, will require that the panel has a 2GIG XCVR2-345 Transceiver Module installed. This add-on allows the 2GIG GC2e to support the 2-way communication needed to interface with the TS1 Keypad and image sensor units. However, adding a 2GIG XCVR2-345 Transceiver Module to a 2GIG GC2e will remove the panel's ability to interface with 2GIG eSeries Encrypted Sensors. Instead, only non-encrypted 345 MHz sensors, such as 1-way Honeywell 5800 Series Sensors and 2GIG 345 MHz Sensors, will be supported.

According to 2GIG, an update patch for the 2GIG XCVR2-345 will soon be made available to allow the GC2e System to simultaneously support encrypted 2GIG eSeries Sensors, as well as compatible 2-way devices like image sensors and the TS1 Keypad. At the time of this writing, the update patch is not yet available. However, we will provide an update once more information is made available.

Other than that, any new additions from 2GIG GC2e Firmware Update 1.23 are relatively minor. The only other new function is the ability to program 6-digit user codes for the panel and compatible Z-Wave door locks. And like most firmware updates, GC2e Version 1.23 will provide general stability fixes and improvements in performance. Therefore, we recommend that all 2GIG GC2e owners download the update at their earliest convenience.

The easiest way to receive Firmware Update 1.23 is to have it pushed down to the panel from Alarm.com. You can contact your monitoring provider to receive the update. If you are monitored by Alarm Grid, you can email us at support@alarmgrid.com to request the update. You should have your GC2e System powered on an connected with the Alarm.com servers. Since the GC2e does not support IP connectivity and can only connect with Alarm.com across cellular, a small fee will be required to push the update from ADC. This charge will be applied to your next monitoring bill.

Of course, you can also provide the update locally using the 2GIG UPCBL2 Firmware Updater Cable or the 2GIG UPDV Easy Updater Tool. If you are monitored by us and have questions about updating your monitored GC2e locally, or if you have questions about the update in general, please contact us at the same email, support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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