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Hi DIYers! We're thrilled to announce that the Honeywell SiXCOMBO is finally here, just in time for the holidays! This Honeywell SiX Series Sensor offers support for smoke, heat and CO detection all in one convenient device. Additionally, new Honeywell 5800C2W Kits are also available!


With support for smoke, heat and CO sensing, the Honeywell SiXCOMBO is the first-ever encrypted combination life-safety sensor available for the Honeywell Lyric Alarm System. The device includes a built-in photoelectric smoke detector, a heat sensor that activates at temperatures of 135°F or higher, an IR sensor that measures ambient light and flame signatures, and a carbon monoxide sensor that responds to dangerous levels of CO gas. These four integrated sensors all work together to ensure that your home or business stays protected against fires and CO outbreaks at all times.

Users will also appreciate the One-Go-All-Go feature of the Honeywell SiXCOMBO. If the device activates for a fire or CO alarm, any additional SiXCOMBO devices that are also programmed with the system will also activate. This One-Go-All-Go feature affects Honeywell SiXSMOKE devices as well, so all your SiX Series life-safety devices will respond to the emergency. Each sensor includes an 85 dB sounder, which is plenty loud enough to alert anyone in the building.

The Honeywell SiXCOMBO is very easy to program with the Honeywell SiX Programming feature. This option is found within Installer-level programming. Once you have accessed the feature, you can power the SiXCOMBO on by removing its battery tab to have it auto-enrolled with the system. This can also be done by pressing and holding one of its test buttons until it auto-enrolls. The sensor will take up three zones on the system - one for smoke detection, one for heat detection, and one for CO detection.

In addition to the Honeywell SiXCOMBO, we are also glad to announce that Honeywell 5800C2W Kits are now available. We have two kits available - one of a Lyric Controller and 5800C2W Combo and another with just the 5800C2W and accessories. Both kits include enough LT-Cables for wiring and an UltraTech 1240 Backup Battery. Each 5800C2W is capable of supporting 9 hardwired sensors, so keep that in mind when system planning.

Honeywell 5800c2w hardwire to wireless system 9 zone conversion moduleThese kits are perfect for anyone upgrading from an older hardwired system who wants to continue to use their existing hardwired sensors. If the user needs a new system, the Lyric 5800C2W Combo Kit is a great option. As you know, the Lyric is HomeKit compatible for use with HomeKit Smart Scenes and Siri voice commands. Meanwhile, the 5800C2W itself will work with any alarm system that accepts 345 MHz sensors. This includes the Honeywell LYNX Touch Panels, the 2GIG GC2 and GC3 Systems and the Qolsys IQ Panel 2 Plus with Honeywell Legacy Daughtercard.

Finally, we'd also like to briefly announce our office hours for the upcoming holidays. As usual, our office will be closed this weekend, which is Saturday December 22nd and Sunday December 23rd. Our office will then remain closed Monday December 24th and Tuesday December 25th in observance of Christmas Eve and Christmas Day respectively. We will resume our normal business hours of 9am to 8pm EST on Wednesday December 26th. If you have any questions or concerns during this four-day period, we strongly encourage you to email us at support@alarmgrid.com, and we will do our very best to get back with you after we return from holiday on Wednesday the 26th. Once we return, you can also reach us by phone at (888) 818-7728 during our normal business hours. We also have online chat support available on our website.

Please also note that we will be closing our office early at 6pm on Monday December 31st in observance of New Year's Eve. We will remain closed on Tuesday January 1st in observance of New Year's Day. We will resume our normal business hours of 9am to 8pm EST on Wednesday January 2nd. Again, if you need to contact us while we are away, your best option is to use the email listed above. We would like to wish all of you a very happy and safe holiday season, and we invite you to keep checking our blog in the following days for more information.

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Alarm Grid is proud to announce that Arlo Security Cameras are now available on our site! These are versatile and easy-to-use security cameras that provide exceptional performance for virtually any residential application. It has never been easier to set up video surveillance for your home!


Arlo Cameras are unique for their ability to operate 100% wire-free. They receive power from removable batteries. Depending on the camera model, the batteries can be rechargeable for easy use. The cameras can remain powered for several months at a time with a single charge. However, this duration varies significantly based on overall usage. For communication, the cameras send wireless signals to a central base station. This module serves as a central hub for the setup, and it allows the cameras to connect with a local WIFI network.

The cameras will activate for recording whenever motion or sound is detected. The user can configure the settings for the cameras so that they only activate when they need them to. For example, a user might set up a GeoFence so that their camera only records while they are away from home. All recordings are stored on the Arlo App, which is free to download for Android and iOS devices. The app will store recordings for up to 7 days. All of the Arlo Cameras we offer are water and UV resistant, making them great for outdoor use.

One of the best options is to pair an Arlo Camera setup with a home security system and an Alarm Grid monitoring plan. This way, you can receive notifications from Total Connect 2.0 or Alarm.com and then check your Arlo Camera to see exactly what happened. The cameras are also compatible with various smart home platforms like Amazon Alexa, IFTTT, Stringify and Samsung SmartThings (select models only).


At this time, we are proud to offer the following Arlo Camera models:

Note that the Arlo HD Camera is a certified refurbished model. Alarm Grid is not offering a new model of the Arlo HD at this time. A four-pack of refurbished Arlo HD Cameras is also available. Meanwhile, the Pro and Pro 2 Cameras are both new models. There are no refurbished versions available for either of these cameras.

The Arlo HD uses four replaceable lithium CR123A batteries, while the pro models use rechargeable batteries. Both the Pro and Pro 2 come with a single rechargeable battery. Additional rechargeable batteries can be purchased through the following link:

Remember that the Arlo HD, Arlo Pro and Arlo Pro 2 all require an Arlo Base Station for basic operation. The cameras communicate wirelessly with this module, and it connects to the internet on their behalf. The base station uses a hardwired ethernet connection to communicate with your home's WIFI router. Without a base station, you will not be able to use any of the Arlo Camera models mentioned above. One Arlo Base Station can support up to five Arlo Cameras. This module also allows for local video storage by inserting a USB flash drive.


Alarm Grid offers both a new Arlo Base Station model and refurbished Arlo Base Station model:

Arlo Cameras are also known for their flexible mounting options. Each camera comes with a magnetic mount for basic installation. Users can also purchase any of the following separate mounting options.

Finally, we are also proud to offer the following optional Arlo Camera accessories:

Arlo Dual Battery Charging Station

Arlo Solar Panel Charger

Arlo Camera Skins for Pro and Pro 2

Arlo Indoor Power Adapter Replacement

If you have any questions about Arlo products, please do not hesitate to reach out to us! You may email us anytime at support@alarmgrid.com, or call us at (888) 818-7728 from 9am to 8pm Monday thru Friday. We look forward to hearing from you!

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ALASKAN TSUNAMI WARNING!
A TSUNAMI WARNING IS CURRENTLY IN EFFECT FOR THE COOK INLET AREA AND THE SOUTHERN KENAI PENINSULA IN ALASKA. THE TSUNAMI IS THE RESULT OF A 7.0 MAGNITUDE EARTHQUAKE IN THE REGION.

We have received notice about the earthquake that has occurred in Alaska as well as the tsunami warning. During this time, Alaskan customers might experience communication failures, and emergency services might be slow or unresponsive. Police stations near Anchorage are currently unable to dispatch.

It's also possible that customers in the Cook Inlet area and the Southern Kenai Peninsula might experience delayed or unavailable police or other emergency response services at this time.

If you are in the affected area, our thoughts are with you. Please heed the tsunami warning and move inland and/or to higher ground. Tsunamis travel at hundreds of miles per hour. By the time you see one, it's too late to run from it. Report downed power lines to the proper authorities, and watch out for burst water and gas pipes that may have shifted during the earthquake. If you smell gas, leave the area immediately and report the gas leak to the proper authorities.

Alarm Grid will provide an update when more information becomes available.

Update: The tsunami warning for Alaska has been cancelled by the National Weather Service. Please continue to be careful during this time, as dangerous conditions may still be present.

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Alarm Grid would like to remind its customers that the sunset of Total Connect 1.0 is quickly falling upon us. The service is set to be terminated by January 2020. By then, all users must upgrade to the Total Connect 2.0 service. Almost all Total Connect users have already made the upgrade.


Total Connect 1.0 was introduced as a way for users of Honeywell Alarm Panels to operate their systems remotely. The service was relatively limited in what it could offer. It was later replaced with the Total Connect 2.0 service that is still very widely used today. The TC2 service is much more reliable and offers vastly superior functionality when compared with the original TC1 platform. As of late November 2018, nearly all TC1 users have upgraded to TC2. But there are still a very small number of users running TC1. You can recognize that you have TC2 by the mobile app icon, which features the white letters "tc" with a red background. The icon is shown above.

If you are still running TC1, you must upgrade to TC2 by January 2020. If you don't, you will lose remote functionality for your system. By upgrading to TC2, you will ensure that your remote system services will work well into the very distant future. You will also gain several different features that are only compatible with TC2. Some of these features include:

  • Access to TC2 App and Website
  • Support for Amazon Alexa
  • Support for MyQ Garage Doors
  • Support for SkyBell Video Doorbells
  • Support for August Smart Locks
  • Support with Total Connect Comfort Thermostats
  • Control up to Eight Partitions (if supported by system)
  • Push Notifications
  • Video Alerts
  • Smart Scenes
  • Support for Honeywell HD Cameras
  • iOS Face ID Recognition
  • Android Voice Recognition
  • Support with Apple Watch
  • Multi-Language Options
  • 100+ Locations per Account

Most users who are still running Total Connect 1.0 are doing so because they have an alarm panel or a system communicator that works with TC1, but not TC2. For these users, some type of upgrade is necessary for gaining access to Total Connect 2.0. This could include replacing the communicator or replacing the panel entirely. Any Alarm Grid customer can contact us to receive assistance on the easiest way to upgrade their system. These customers should email us at support@alarmgrid.com, or call us at (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F to receive further assistance. Our team will work with them to ensure that they obtain the proper equipment to get started with Total Connect 2.0.

Remember, you must upgrade to TC2 by January 2020. This is just slightly more than a year away. Make the upgrade to TC2 now so that you do not lose remote services for your Honeywell Panel!

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Hi DIYers! We are happy to announce that the Honeywell 5800MINI Wireless Door and Window Sensor is now available in brown. This serves as a more aesthetically pleasing option for users with homes that feature brown decor. Please note the classic white option is still available as well.

The Honeywell 5800MINI is one of the most popular alarm sensors on the market today. It is known for its small size and overall ease of use. These features make the 5800MINI one of the most versatile and useful door and window sensors available. The sensor can effectively monitor nearly any door or window and let the system know when the structure has been opened.

The two components of the 5800MINI are the sensor itself and its included magnet. Both components come in a matching white or brown color. The sensor is mounted on the door or window frame, while the magnet is mounted on the moving portion of the actual door or window. For best results, the magnet should be mounted no further than one-half inch of the sensor, though a maximum spacing gap of a full inch is supported. The magnet will ideally be in direct contact with the sensor when the door or window is closed. This is why door and window sensors are often referred to as "contacts". When the door or window is opened, the magnet will separate from the sensor. This will release a reed switch inside the 5800MINI. The sensor will then send an alert to the panel to let it know that the door or window has been opened.

What's great about the 5800MINI is its small size. The sensor measures 2.2"H x 1.0"W x 0.25"D. This makes it one of the smallest and thinnest door and window contacts available, allowing it to be used in nearly any type of application. The sensor also features an LED light that shows its current status. This light is useful for helping users with any necessary troubleshooting. The sensor is powered using a single 3V lithium CR2032 coin battery, and it has an average battery life of three to five years. The maximum wireless signal range of the 200 nominal feet. But this range can be extended to a maximum of 400 nominal feet with the use of a Honeywell 5800RP Wireless Repeater. The 5800MINI operates at 345 MHz, making it readily compatible with the Honeywell Lyric Alarm System, any Honeywell LYNX Touch and any 2GIG System. It can also be used with a Honeywell VISTA System if a wireless receiver is added, as well as the 345 MHz Version of the IQ Panel 2 Plus.

Both the white and brown versions of the Honeywell 5800MINI are available from Alarm Grid. Get some now, and improve the capabilities of your security system. Also remember to take a look at the alarm monitoring plans we have available.

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Former "Malcom in the Middle" child star Frankie Muniz had a devastating experience last week. While visiting France to attend his uncle's funeral, Muniz's cat managed to turn on his sink. It flooded the house, destroying every wall, various pieces of artwork, personal photos and furniture.

Qolsys iq flood flood sensor for the qolsys iq and iq panel 2 qs

The incident cost Muniz thousands upon thousands of dollars in damages to his five-story Phoenix house. He also lost priceless items that can never be replaced. It truly is a horrific event. We're sure that Muniz will overcome this challenge. He's a resilient man who currently serves as the host for "Dancing with the Stars: Juniors". He even recently got engaged. In the grand picture, this is just a small step back.

But we're also sure that this is a mistake he will never make again. Luckily, it's one that can be avoided fairly easily. Almost every security system can support flood sensors that can be used to let an end user know before serious water damage occurs. Once a small water leak is detected, the flood sensor will alert the alarm control panel. The user can then receive text and/or email alerts through an interactive service like Total Connect 2.0 or Alarm.com to let them know that their flood sensor has been triggered. Most flood sensors will activate with as little as a quarter-inch of water. This is well-before any serious water damage occurs.

Some users may wonder what to do if their flood sensor activates while they are away from home.The answer is fairly obvious. The user should determine the cause and stop the leak immediately if there is one. If you have a smart door lock, you can let a trusted friend or a neighbor into your home temporarily so that they can turn off the faucet or alert a plumber. You may also want to have security cameras in your home so that you can visually check for any flooding that may occur.

The thing to remember is that flood sensors are not very expensive. And many flood sensors will last as long as an alarm system itself. This one-time investment is much, much cheaper than the costs associated with a flooded home. Plus, many items are simply irreplaceable. If you value your home and your belongings, a few flood sensors is a small price to pay to protect what matters.

Some of our most popular flood sensors include the Honeywell 5800FLOOD, the 2GIG FT1-345, the Qolsys IQ Flood, the DSC WS4985 and the DSC PG9985. All of these sensors work very well, and they can save you thousands of dollars in the event of a serious water leak or accident. Just make sure the one you choose is compatible with your alarm system. You can purchase any of these sensors from the Alarm Grid website right now. Remember, stay smart and keep your home protected!

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Hi DIYers! We would like to inform you that the Alarm Grid office will be closed today for the Thanksgiving Holiday. During this time, we will not be answering our phones, and we will not be checking our support emails. We will resume normal hours and operation on Friday November 23rd.

If you require any support during this time, we strongly suggest sending an email to support@alarmgrid.com. Our team will respond as soon as possible after we return on Friday the 23rd. On Friday, you may call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST.

Everyone at Alarm Grid would like to wish you and your family and friends a fun and safe Thanksgiving Holiday. If you are visiting loved ones, remember to arm your system before leaving. You can always check Total Connect or Alarm.com to make sure your system is armed!

Whether you're stuffing your face with a delicious dinner, falling asleep in front of the TV, chasing those Black Friday deals, or just spending time with those who matter most, Alarm Grid will be there to keep your home or business protected. We're very thankful to have you as an Alarm Grid customer.

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If you have been following the functionality problems between SkyBell and Total Connect 2.0, we now have an update. Honeywell (now Resideo) has stated they have fixed the issues on their end. SkyBell Smart Doorbells will now work with Total Connect 2.0 without issue. No action is needed.

All connected SkyBell devices will now successfully send any newly saved recordings to an associated Total Connect 2.0 account. Users will not need to take any action on their end to see proper functionality. All saved recordings can be viewed from the TC2 website or the mobile app.

If you are still experiencing any problems, please contact us for further assistance. You may email us at support@alarmgrid.com. You may also call us (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F. Please note that we will be closed tomorrow, Thursday November 22nd, for the Thanksgiving holiday.

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Alarm Grid is happy to announce that many of the wireless modules from iDevices are now available on our site! These convenient modules are all compatible with the Apple HomeKit platform, as well as Amazon Alexa and Google Assistant. No external hub is needed to get these modules connected.


All of the iDevices modules are set up using the iDevices Connected App that allows the user to connect them to a local WIFI network. The modules can then be set up for voice control using Apple HomeKit, Amazon Alexa and Google Assistant. The HomeKit compatibility is particularly exciting, as the user can operate the module from virtually anywhere using their iPad or iPhone. They can also integrate the module into HomeKit Smart Scenes for automatic operation and control. These modules also offer energy consumption data so that users can better manage their energy costs.

The following smart modules from iDevices are now available:

These modules are also compatible with the iDevices Wireless Instant Switch that serves as a connected wireless remote controller for on-site operation. The switch can be wall-mounted for a neat and tidy installation. Alarm Grid is also now offering various kits that include an iDevices Wireless Instant Switch and an iDevices Smart Module.

The following iDevices Kits are available:

Also available from iDevices is the iDevices Smart WIFI Thermostat. This smart thermostat is also HomeKit-compatible, and it replaces the existing thermostat in a home or business. It offers an effective any convenient way to control almost any HVAC system. Voice functionality for the iDevices Smart Thermostat is available through Siri, Amazon Alexa and Google Assistant. Programming options for the module allows a user to control their HVAC system in a way that suits their lifestyle, while also saving them money.

Alarm Grid is also now offering the WIFI version of the Honeywell T6 Pro Thermostat. Previously, we only offered the Z-Wave Version of the T6 Pro. The T6 Pro Z-Wave is still recommended for users who want to control the thermostat from their HomeKit security system, as well as those who want to use their thermostat with Total Connect 2.0 or Alarm.com. But the advantage to the WIFI version is that it is compatible with Apple HomeKit. Any iOS user who has a HomeKit setup or is looking to get started with the HomeKit service should strongly consider this outstanding device!

Finally, we have also added the additional smart products:

If you have any questions about these new products, do not hesitate to reach out to use. You may contact us at support@alarmgrid.com, or call us at (888) 818-7728 during normal business hours, which are 9am to 8pm EST M-F.

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Hi DIYers! We are excited to announce that several Apple HomeKit compatible locks have been added to our site! These locks are great for iOS users who have already got started with HomeKit and those who are interested in the service. Other new products have been released as well.


With the increased popularity of smart home automation, Alarm Grid knows that there is now a stronger link than ever between security systems and smart home devices. HomeKit is one of the most popular smart protocols used today, and we know that many of our current and future customers appreciate using these functions on their iOS devices. This latest rollout of products from Alarm Grid is centered around smart locks that are compatible with the HomeKit service, which means they can be used with the Lyric, a HomeKit security system.

Please note that some of the products listed below are available in multiple colors. We would like to introduce the following HomeKit locks:

We are also now offering new cellular amplifiers. These devices are used to boost the signal strength of cellular communicators that are used with alarm systems. They can also be used to strengthen the cellular signal for smartphones that are used in the home. The following cellular amplifiers are now available:

Finally, we are now offering certified refurbished versions of select Honeywell products. These certified refurbished products offer the same great performance and functionality as new models, but at a more affordable price. The following certified refurbished products are now available:

If you have any questions about these new products, please not hesitate to reach out to us at support@alarmgrid.com. You may also call us at 888-818-7728 from 9am to 8pm EST Monday thru Friday.

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