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For a current, updated list of states that we charge sales tax in, check out our Sales Tax Policy, which is updated daily

Recently the Supreme Court decided South Dakota v. Wayfair, Inc. (Wayfair). The ruling allows states to require out-of-state retailers to collect sales tax. The decision changes the landscape of e-commerce significantly.

We appreciate the benefits of doing business in the United States. We were blessed with unprecedented advantage as an e-tailor. We are sad that one of e-commerce's biggest benefits is disappearing. But we also recognize the change was inevitable. We appreciate that most states have provided immense clarity. We also appreciate that technology allows small e-tailors to affordable compliance solutions.

We recognize that Alarm Grid is now required to pay our fair share in states all around the US. Unfortunately, that means that we are going to start charging sales tax in 32 new states. Those taxes will begin showing up on invoices as early as yesterday. All taxes will be active between now and early April. Most invoices will reflect sales tax as of April 1, 2019. While this would be a great April Fools prank, unfortunately, it’s not one. Alarm Grid is in Florida. Our Florida customers have always had to pay sales tax on both product sales and monitoring. If you're one of Alarm Grid's Florida residents, nothing is changing for you.

Unlike Florida, some states exempt services like monitoring. Others do not. Navigating the tax landscape of 50 states is extremely complicated. We've spent a long time unwinding which state does what. Regardless of the state, products are always taxed. Moreover, as Alarm Grid grows, we are going to become nexused in more and more places. As that happens, we will make announcements to keep you updated about how your charges will change.

Below is a table of locations and respective links to relevant regulations. Products will be taxed in all listed states. In the "Monitoring Taxed" column we list whether states require us to charge sales tax on monitoring. Some states do not charge taxes on alarm monitoring. Others do. If the cell is blank it’s because we are still awaiting answers from that state's Department of Revenue. As soon as we know, we will update the table.

For the wild west internet that we have come to know and love, this might feel like a big setback. But we are aware of the enormous advantage online businesses gain from regulations. We have never competed on price, and we won’t be starting today. Alarm Grid has the best service in the industry. We have changed the way the industry works with customers. And we will continue to do just that.

There is no innovation in profiting from the free margin provided by our ability or any company’s ability to avoid taxes. And while the lower prices have been nice, Alarm Grid doesn't grow by eking out an additional 3-8% from each sale. Rather we need to continue working to stand out from our competition. We will continue to provide the same great products, service, and support.

This is a bittersweet day for us. It’s a day that all e-commerce companies knew was coming. We apologize for those impacted by the change. And we hope you continue using Alarm Grid for all of your security system needs.

State

Monitoring Taxed?

Date Taxes Will Begin Appearing on Invoices

Arizona

No

3/22/2019

Arkansas

Yes

4/1/2019

California

No

3/22/2019

Colorado

No

3/26/2019

Connecticut

Yes

4/1/2019

District of Columbia

Yes

4/8/2019

Florida

Yes

7/20/2012

Georgia

No

3/24/2019

Hawaii

Yes

4/1/2019

Illinois

No

3/22/2019

Indiana

No

3/22/2019

Iowa

Yes

4/1/2019

Kansas

No

4/1/2019

Kentucky

No

3/26/2019

Louisiana

No

4/8/2019

Maine


Sometime in Early April

Maryland

Yes

4/1/2019

Michigan


Sometime in Early April

Minnesota

Yes

4/1/2019

Nebraska

Yes

4/1/2019

Nevada

No

3/22/2019

New Jersey

Yes

4/1/2019

North Carolina

No

4/26/2019

Ohio

Yes

3/21/2019

Oklahoma

No

3/22/2019

Pennsylvania

No

3/26/2019

South Carolina

No

3/26/2019

South Dakota

Yes

5/17/2019

Tennessee

No

3/26/2019

Texas

Yes

3/25/2019

Utah

No

4/1/2019

Virginia

No

3/22/2019

Washington

Yes

4/1/2019

West Virginia

Yes

Sometime in Early April

Wisconsin

Yes

5/17/2019

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A couple of weeks ago, we learned that AlarmNet announced an end date for activating 3G and 4G cellular communicators. Now Alarm.com has followed suit by announcing that they will no longer allow 3G activations starting June 30, 2019. Future activations must use LTE communicators.


Both AT&T and Verizon have made it clear that LTE and eventually 5G communication is the way of the future. They are beginning the process of phasing out their older 3G networks in favor of faster and more advanced technology. AT&T has publicly stated that their 3G network will be shutdown in February 2022. The shutdown for the Verizon CDMA Network is expected to occur around this time as well. Users should start preparing for the long-term now by getting LTE communicators for their systems.

If you have an Alarm.com 3G Cellular Communicator, you must activate it by June 30, 2019, or else it will not work. If you deactivate your Alarm.com 3G Communicator after this date, you will not be able to reactive it. Reactivating a communicator is considered the same as a new activation. If you have a 3G communicator that is already activated, then it will continue to work as long as the associated cellular network is kept in service. But once the network is shutdown, the communicator will stop working.

Any customer who has an Alarm.com 3G Communicator should get it activated as soon as possible to avoid missing the cut-off date. Customers who want to prepare for the long-term should obtain an LTE communicator. This may mean upgrading to a new alarm panel. To activate a communicator or to learn about the options available to you, please email support@alarmgrid.com. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F.

Note: Verizon stopped allowing activations for all CDMA communicators starting on December 22, 2018. More information about this can be found here.

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We have received news that San Jose, CA has recently repealed its Verified Response policy for emergency dispatch. The city will now respond normally to a dispatch request from a central monitoring station. This is great news for customers in San Jose who depend on reliable dispatch.

For anyone who does not know, Verified Response is a policy in which a dispatching center will not send out emergency police response unless a crime is confirmed visually or audibly. The purpose of these policies is to reduce false alarms and to save costs by not sending out potentially unnecessary dispatch.

As a monitoring service provider, Alarm Grid is opposed to Verified Response policies. We want all our customers to receive reliable emergency dispatch in the event of a potential crisis. We understand the need to limit false alarms and not waste the time and resources of our valued local law enforcement. That being said, we take several steps to eliminate false alarms with our central station partner, Criticom.

Some of the actions that Criticom takes to reduce false alarms include check-in calls, false alarm passwords, and allowing end users to place their systems on test mode. A Verified Response policy only makes it more difficult for an end user to get the help that they need in a timely manner, and it does not sufficiently reduce occurrences of false alarms.

The truth is that the vast majority of false alarms come from a very small percentage of overall alarm users. Putting burdensome requirements in place before allowing the authorities to properly respond and failing to work directly with the end users and alarm companies that create false alarms leads to a less safe environment for all.

We are sure that our San Jose customers will appreciate this action, and they will enjoy greater peace of mind in knowing that Criticom Monitoring Services will now be able to successfully request emergency police dispatch to their homes and businesses. Additionally, we have noticed a trend that many Southwestern US Cities have started reversing Verified Response policies that were all put into effect somewhat recently. Alarm Grid will provide updates as we receive more information.

If you receive alarm monitoring service in an area where a Verified Response policy is still in place, there are some actions you can take to ensure that emergency help is sent out during a crisis. The best option is to install security cameras or use image sensor modules to provide a visual look-in for any activity at your home or business. End users might also consider using panels with a built-in camera, such as a Honeywell Lyric Controller or a Qolsys IQ Panel 2.

Remember that when using cameras, you must be able to respond to calls from the central station and let them know that any given alarm is legitimate. If you cannot do this, then you will not receive the authority response you expect. For these users, the best option is often to use a local guard service that handles the dispatch and alerts the local police after they arrive on the scene and confirm that a crime is taking place. Alarm Grid customers in Verified Response areas can contact us about arranging for a local guard service to protect their homes and businesses.

We encourage every Alarm Grid customer to check with their local jurisdiction to find out if any Verified Response policies are in effect in their area. If you have any questions about Verified Response policies, you can always reach out to us. We are available via email at support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

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Alarm Grid wants all of its customers to be aware that AT&T is now taking steps to formally discontinue their 3G and 4G networks. This is very important for anyone looking to activate an AT&T 3G or 4G communicator, as well as those who currently use either network with their alarm system.

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Starting Wednesday June 26th, 2019, it will no longer be possible to activate a new AT&T 3G or 4G Communicator with AlarmNet. If you want to activate an AT&T 3G or 4G Communicator on a Honeywell System for use with Total Connect 2.0, you must do so before this date. Additionally, if you deactivate an AT&T 3G or 4G Communicator for a Honeywell System on or after this date, then you will not be able to reactivate it. Trying to reactivate a deactivated communicator is considered the same as an activation.

Please note that this only applies to AT&T 3G and 4G Communicators on Honeywell Systems that are used with Total Connect 2.0. Alarm.com has not announced any deadline for activating an AT&T 3G or 4G Communicator. Alarm Grid will post any new information as it becomes available. For now, the deadline only affects communicators being used with AlarmNet.

A sole exception applies to any AT&T 3G or 4G Communicator that was manufactured within the past 180 days. These communicators come with SIM cards that are pre-activated by AT&T, and they can continue to be activated for the next 180 days, even after the June 26th, 2019 date has passed. You will not be able to activate the communicator after the 180 day period has elapsed. You will also not be able to deactivate the communicator and then have it reactivated. You can check the manufacture date both on the box and on the radio label sticker on the communicator.

Additionally, the AT&T 3G/4G Network is set to be shutdown in February 2022. After that, all AT&T 3G and 4G Communicators will stop working entirely. This applies to any AT&T 3G or AT&T 4G Communicator, including those used with Total Connect 2.0 or Alarm.com. End users will need to upgrade to a new communicator or alarm system to maintain cellular communication. This does not apply to AT&T 4G LTE Communicators.

In order to maintain an active cellular communication path, it is crucial that you upgrade to an LTE communicator. LTE stands for "Long-Term Evolution", and AT&T is expected to support their LTE network for many years to come. Most alarm systems that we support currently have an LTE communicator available, while others should be releasing one in the coming months. We recommend checking through our selection of cellular communicators to see if an LTE communicator is available for your system.

Honeywell lyric lte a at and t lte cellular communicator for the

If you are affected by the AT&T 3G/4G Sunset, now is the time to take action. You still have an opportunity to keep your system monitored or upgrade to a new system if necessary. The best thing you can do is contact Alarm Grid immediately. We can verify which communicator your system is using if you aren't sure. If you do need an upgrade, we can make a recommendation of which communicator to go with.

Some systems may have an LTE communicator readily available, while others may have one set to be released in the coming weeks. Unfortunately, some users may need to upgrade to a new system entirely. The experts at Alarm Grid know exactly what you need to stay monitored, and we can present you with all the possible options. Remember, by upgrading to a newer LTE communicator, you are guaranteeing that you equipment can stay monitored for many years to come. We fully expect that LTE networks will remain active and in-service even as 5G technology begins to emerge.

Alarm Grid is on your side. We want you to stay monitored and protected. That is our absolute top priority as a company. If you are affected by the AT&T 3G/4G Sunset, we urge you to reach out to us. Likewise, we also urge you to reach out to us if you are not sure. We can check your equipment and confirm whether or not an upgrade is needed.

The best way to reach us is to send an email to support@alarmgrid.com. Our team will reply to it as soon as possible so that you receive the support you need. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to helping you determine the best solution for your home or business.

Note: For information on the Verizon CDMA Sunset that went into effect last year, please click here.

Alarm grid inside security stickers

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Happy New Year DIYers! It's 2019, and the Alarm Grid office has re-opened after a New Year's celebration. It's back to work for all of us, as we will continue to ensure that your homes and businesses are protected. Please keep checking this blog for important news and information.

Remember, the best way to get a hold of us is to send an email to support@alarmgrid.com. If you need to call us, you may do so at (888) 818-7728 during our normal business hours, which are 9am to 8pm EST M-F. We also offer an online chat during business hours, and our support agents are ready to help.

We would like to wish everyone a Happy New Year and a great 2019. Thank you for being a part of the Alarm Grid family!

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The Alarm Grid office will be closing early at 6pm on December 31st, 2018. We will remain closed through January 1st, 2019. Our office will reopen at 9am on January 2nd, 2019. Our support team will not be answering phones or checking any emails or online chats while we are closed.

If you need to reach us during this time, your best option is to send an email to support@alarmgrid.com. We will review all our emails thoroughly when we return on January 2nd and respond as quickly as possible. We appreciate your patience and understanding during this time.

Alarm Grid would like to wish everyone a Happy New Year's Eve and New Year's Day. Please stay safe, and remember to arm your security system if you decide to go out. If you are experiencing a real emergency, you can always reach your local authorities by calling 911. Please check back to this blog in 2019 for more updates from Alarm Grid.

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Hi DIYers! Well, we're finally at the sunset for 2018. The year certainly was eventful for Alarm Grid, as we had many exciting announcements throughout the year. We started carrying many new products, and we reached some huge milestones along the way. Here are some highlights of 2018:

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Honeywell SiXMINICT Made Available - We started offering the Honeywell SiXMINICT in January 2018, and it quickly became one of our most popular sensors. It offers the same 128-bit AES encryption found in the larger SiXCT, but in a more compact package. The wireless door and window contact is also now included in many of our encrypted Lyric System Kits.

Honeywell sixminict wireless door slash window contact for lyric

Our VISTA Cheatsheet was Released - Also in January, we released our Honeywell VISTA System Cheatsheet. This guide has proven to be an extremely valuable resource in helping DIY users quickly find useful information about a VISTA P-Series System. The cheatsheet provides quick and handy references for the VISTA 15P, VISTA 20P and VISTA 21iP Systems.

Honeywell vista 15p alarm control panel

Release of 2GIG SP1 Keypad - February brought us the release of the 2GIG SP1 Wireless Keypad. This became the premier option for a secondary access point on a 2GIG GC3 System. Unlike its little brother, the 2GIG SP2 Keypad, the SP1 Keypad provides complete voice annunciation, smart home automation features and a convenient 5-day weather forecast.


VISTA LTE Communicators - In March, VISTA owners rejoiced, as a Verizon LTE Communicator became available! With the release of the Honeywell LTE-XV, Honeywell VISTA users could start enjoying the fast and reliable connectivity that only an LTE Network can offer. For users who wanted to connect with the AT&T LTE Network, the Honeywell LTE-XA was also released later in the year.

Honeywell lte xv alarmnet verizon lte cellular communicator

Changes to our System Kits - We made a big change to its system kits in March, as we started including the Honeywell LT-Cable in most our our pre-packaged kits. This convenient cable makes it super easy for DIY users to set up their systems and get started with Alarm Grid monitoring. All you need is a screwdriver - no wire-stripping necessary!

Honeywell lt cable lynx touch power supply cable from aboveTotal Connect 2.0 Alexa Skill - The Total Connect 2.0 Amazon Alexa Skill became available in late March. This gave users the ability to control their Honeywell Alarm Systems using spoken voice commands sent through an Alexa device. Alexa support for scene control became available later in the year as well. This was a huge win for Total Connect 2.0 users!


April Fool's Joke - For April Fool's, we announced the Alarm Grid AGCLAP1, a "Clap Sensor" that responds to the sound of a person clapping their hands. This was made possible using our advanced "Clapping Language Application Protocol", or CLAP. It promised an ear-shattering siren of 140 dB and a wireless signal range of 401 feet. The device was to be used with our very own Clap App.


ISC West 2018 - In April, Alarm Grid sent a team over to ISC West 2018 in Las Vegas to get a firsthand look at some of the newest security products. We made a post for the Honeywell booth and a post for the Qolsys and 2GIG booths. This truly was an exciting experience to get a sneak peak at some of the cutting-edge technology that the security industry is known for putting out!


Interlogix Products Available - Interlogix joined the Alarm Grid family in May, as we began selling many of their systems and sensors. This product release included the Simon XT, Simon XTi and Simon XTi-5 Systems. These are great panels and sensors for any cost-conscious user who wants an effective solution for reliable alarm monitoring service.

Interlogix simon xti 5 80 632 3n xt5 front imagePartition Support for Total Connect 2.0 - The release of partition support for Total Connect 2.0 was huge. Now users could control individual partitions from the Total Connect 2.0 Website or Mobile App. Many functions were included with this feature, including the ability to bypass sensors. This great feature first became available in June of 2018.

Honeywell vista 128bpt commercial alarm control panel

DSC Product Launch - We began selling DSC products in June, including the wireless Impassa System. This system supports 433 MHz wireless sensors, which are some of the most popular in the entire industry. This release also included the DSC PowerG Sensors, which offer an extremely impressive wireless signal range and 128-bit AES encryption protection.

Wireless Contacts Guide - We released a total guide to Honeywell Wireless Door and Window Contacts in July. This helpful resource has been fantastic for DIY users looking to set up their own Honeywell Security System. Door and window contacts are perhaps the most popular sensors used with security system. All of Honeywell's most popular wireless contacts were featured.

Honeywell 5816 wireless door window sensor

Alarm Grid's 6th Birthday - Alarm Grid celebrated its 6th birthday on July 20th, 2018. We closed our office early that night so that our team could enjoy a fun time at a video game bar. Everyone at Alarm Grid is extremely proud to have provided countless homes and businesses with top-quality monitoring services for the past six years. We hope to continue to serve our customers well into the future!

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10,000 Subscribers on YouTube - Our YouTube Page hit 10,000 subscribers in August of 2018. We put together a big post and video recap to celebrate this accomplishment. The entire Alarm Grid family looks forward to providing users with helpful videos in the future. Kudos to our video team and our support technicians for all their hard work!


IQ Panel 2 Plus Release - The Qolsys IQ Panel 2 Plus System became available in late August. This system offered several new features, including the ability to support PowerG Sensors. Each version includes an AT&T or Verizon LTE communicator, a Z-Wave Plus controller, a PowerG daughtercard and a legacy daughtercard. The legacy daughtercard options are 319.5 MHz, 345 MHz and 433 MHz.


Lutron Release - Alarm Grid launched Lutron Products in September of 2018. These smart lighting devices are easy to use, and they provide a great solution for any user looking to get started with home automation. Our Lutron offerings are based around the Lutron Caseta Smart Bridge, which is capable of supporting up to 50 different Lutron Lighting Devices.

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2GIG GC3 Partition Support - 2GIG released partition support for the 2GIG GC3 Security System in October of 2018 with its "Smart Areas" feature. This was historic, as the GC3 became one of the first-ever wireless systems to support partitioning. With this game-changing firmware update, the 2GIG GC3 gained the ability to support up to four unique system partitions.


A Spooky Alarm Grid Halloween - We celebrated Halloween in style in 2018 by going all-out with decorating our office. There were ghosts, ghouls, spiders and bats lurking in our office, as our entire team got involved in the festivities. We hope that all our customers had an exciting and safe Halloween, as we kept your home safe during this fun-filled holiday!


Refurbished Security Equipment - We began selling certified refurbished equipment in November of 2018. These offerings provide the same great performance as brand-new equipment, but at a lower cost. Our refurbished products include the Honeywell Lyric Controller, the Honeywell LKP500 Keypad, the Honeywell VISTA 21iP and the Honeywell 5800C2W Wired to Wireless Converter.

Partitioning for IQ Panel 2 - Qolsys followed through with their promise to end 2018 with a bang by releasing partitioning support for the IQ Panel 2. The firmware update allows users to control up to four individual partitions on their IQ Panel 2 System. It also included a lock screen feature to restrict access to the system. This truly was a great year for Qolsys!


Alarm Grid Christmas - Alarm Grid closed its office on December 24th and 25th in celebration of Christmas. These special dates fell nicely on a Monday and Tuesday respectively, so it gave our team a four-day weekend. We are always proud to protect homes and businesses during the busy holiday season. We hope that all our customers had a good time and received lots of presents!


Looking back, 2018 truly was a fantastic year for Alarm Grid. We hope that you all enjoyed the year as well. Keep following our blog as we head into 2019. And as always, thank you so much for being a part of the Alarm Grid family!


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Hi DIYers! Last week we reviewed the new features that were added to Total Connect 2.0 in the past year. But now the new year is quickly approaching! We have learned from Honeywell that there are some great new features coming to the Total Connect 2.0 service in 2019. Here's a sneak peak!


Privacy Upon Disarm for Total Connect HD Cameras

With this feature, users can set up their cameras so that they automatically go into privacy mode when the system is disarmed. This can be useful, as the camera will stop capturing and saving video clips when the user is less likely to need them. However, the user will still be able to view the live feed for the camera through TC2. One benefit to doing this, in addition to the privacy provided, is that the user will not have to sort through as many video notifications. Once the user arms their system, the camera will exit privacy mode and capture clips like normal if it is activated.

Honeywell lyric c2 wifi indoor 1080p hd total connect security c

Siri Shortcuts - Security and Scene Control

Earlier in 2018, Siri Shortcuts became available for Alarm.com. Now it appears this same great feature will soon be made available for Total Connect 2.0. Users will be able to perform security functions and operate various smart home automation scenes using voice commands that are sent through Siri on an iOS device. This is fantastic news for Apple users who want a quick and convenient method for controlling their Honeywell Alarm System, as well as any programmed smart home devices. We don't know much about the feature yet, but it's fair to assume that each command will need to be set up individually with its own trigger phrase. As long as your Z-Wave device is set up with a Total Connect 2.0 scene, you can program it to activate with a convenient voice command!

We're sure that Honeywell will surprise us with many more new features in the coming months. This is just the tip of the iceberg. But it's plenty of reason to get excited about 2019. We hope that you're looking forward to it just as much as we are. Stay tuned to Alarm Grid for all the latest security and home automation news!

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The Alarm Grid office is currently closed for the holidays. We will remain closed through Monday, December 24th and Tuesday, December 25th. We will not answer phones or check emails during this time. Our normal business hours (9am to 8pm EST) will be resumed Wednesday, December 26th.

We would also like to provide you with advance notice that our office will also be closing early on Monday, December 31st in observance of New Year's Eve. We will remain closed all day Tuesday, January 1st in observance of New Year's Day. We will resume our normal business hours on Wednesday, January 2nd.

If you must reach us during any period when we are away, we strongly recommend leaving an email at support@alarmgrid.com. We will work to get back to you as soon as possible once we return to the office. Once we do return, you may also call us at (888) 818-7728 or contact us through online chat support.

From everyone at Alarm Grid, we wish you, your family and your friends a safe and merry holiday. Now is the best time of the year for togetherness, and we are very proud to help keep you and your loved ones safe and protected at all times. We look forward to providing you with the very best support and service in the coming new year!

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Hi DIYers! We're thrilled to announce that the Honeywell SiXCOMBO is finally here, just in time for the holidays! This Honeywell SiX Series Sensor offers support for smoke, heat and CO detection all in one convenient device. Additionally, new Honeywell 5800C2W Kits are also available!


With support for smoke, heat and CO sensing, the Honeywell SiXCOMBO is the first-ever encrypted combination life-safety sensor available for the Honeywell Lyric Alarm System. The device includes a built-in photoelectric smoke detector, a heat sensor that activates at temperatures of 135°F or higher, an IR sensor that measures ambient light and flame signatures, and a carbon monoxide sensor that responds to dangerous levels of CO gas. These four integrated sensors all work together to ensure that your home or business stays protected against fires and CO outbreaks at all times.

Users will also appreciate the One-Go-All-Go feature of the Honeywell SiXCOMBO. If the device activates for a fire or CO alarm, any additional SiXCOMBO devices that are also programmed with the system will also activate. This One-Go-All-Go feature affects Honeywell SiXSMOKE devices as well, so all your SiX Series life-safety devices will respond to the emergency. Each sensor includes an 85 dB sounder, which is plenty loud enough to alert anyone in the building.

The Honeywell SiXCOMBO is very easy to program with the Honeywell SiX Programming feature. This option is found within Installer-level programming. Once you have accessed the feature, you can power the SiXCOMBO on by removing its battery tab to have it auto-enrolled with the system. This can also be done by pressing and holding one of its test buttons until it auto-enrolls. The sensor will take up three zones on the system - one for smoke detection, one for heat detection, and one for CO detection.

In addition to the Honeywell SiXCOMBO, we are also glad to announce that Honeywell 5800C2W Kits are now available. We have two kits available - one of a Lyric Controller and 5800C2W Combo and another with just the 5800C2W and accessories. Both kits include enough LT-Cables for wiring and an UltraTech 1240 Backup Battery. Each 5800C2W is capable of supporting 9 hardwired sensors, so keep that in mind when system planning.

Honeywell 5800c2w hardwire to wireless system 9 zone conversion moduleThese kits are perfect for anyone upgrading from an older hardwired system who wants to continue to use their existing hardwired sensors. If the user needs a new system, the Lyric 5800C2W Combo Kit is a great option. As you know, the Lyric is HomeKit compatible for use with HomeKit Smart Scenes and Siri voice commands. Meanwhile, the 5800C2W itself will work with any alarm system that accepts 345 MHz sensors. This includes the Honeywell LYNX Touch Panels, the 2GIG GC2 and GC3 Systems and the Qolsys IQ Panel 2 Plus with Honeywell Legacy Daughtercard.

Finally, we'd also like to briefly announce our office hours for the upcoming holidays. As usual, our office will be closed this weekend, which is Saturday December 22nd and Sunday December 23rd. Our office will then remain closed Monday December 24th and Tuesday December 25th in observance of Christmas Eve and Christmas Day respectively. We will resume our normal business hours of 9am to 8pm EST on Wednesday December 26th. If you have any questions or concerns during this four-day period, we strongly encourage you to email us at support@alarmgrid.com, and we will do our very best to get back with you after we return from holiday on Wednesday the 26th. Once we return, you can also reach us by phone at (888) 818-7728 during our normal business hours. We also have online chat support available on our website.

Please also note that we will be closing our office early at 6pm on Monday December 31st in observance of New Year's Eve. We will remain closed on Tuesday January 1st in observance of New Year's Day. We will resume our normal business hours of 9am to 8pm EST on Wednesday January 2nd. Again, if you need to contact us while we are away, your best option is to use the email listed above. We would like to wish all of you a very happy and safe holiday season, and we invite you to keep checking our blog in the following days for more information.

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