Alarm.com Posts

Posted By

Hi DIYers! It's time for our weekly video recap. We have a great batch of videos for you all today. Our technicians Joe, Jarrett, and Jorge will all help you learn how to use your alarm systems and get the most out of your equipment. Let's check out the latest videos from the team.

Alarm grid inside security stickers

Adding Wired Motion Detectors to the VISTA 20P

Joe teaches users how to add wired motion detection sensors to a Resideo VISTA 20P System. Hardwired motion sensors will use a 4-wire connection, with two (2) wires being used for the zone input, and two (2) wires being used for power. Most hardwired motion sensors use a Normally Closed (NC) wiring configuration, meaning that they are wired in Series. However, there are some Form C motion sensors that can use a Normally Open (NO) wiring configuration for wiring in parallel.


Troubleshooting a Low Battery Condition on a VISTA Panel

Joe explains how to troubleshoot a low battery condition on a Resideo VISTA Alarm Panel. You will need a voltmeter to do this. The first step is to check the AC voltage. You should expect to see about 18 to 19 volts on a 16.5VAC transformer. Next, check the Auxiliary Power. You should see a reading of 13 volts or higher. Finally, you should check the charging voltage. This should be the same as the auxiliary power voltage.


Adding a 2-Wire Smoke to the Qolsys Hardwire 16-F

Joe teaches users how to add 2-wire smoke detectors to a Qolsys Hardwire 16-F. Any 2-wire smoke detectors used with the Hardwire 16-F must be connected at Zone 16. You must wire the smoke detector(s), plus any other sensors used with the module, before enrolling the Hardwire 16-F with the panel. This lets the module know the proper configuration for each zone. The 2-wire smoke detectors will use Normally Open (NO) wiring. Most burglary devices use Normally Closed (NC) wiring. CO detectors cannot be used with the Hardwire 16-F. You will also need 4.7k resistors at each zone.


Turning Off "Arm Confirm" in a Qolsys IQ Panel 2 Plus

Jorge explains how you cannot turn off the Arm Confirm feature on a Qolsys IQ Panel 2 Plus System. The Arm Confirm feature has the panel produce a loud tone when the system is Armed Away using a key fob or wireless keypad. The purpose of this tone is to make sure that the user knows that they have set their system to Arm Away and that they should exit the premises. Unfortunately, you cannot turn off the Arm Confirm feature on the IQ Panel 2 Plus System because it does not exist.


Arm Away Vs. Arm Maximum

Jarrett discusses the difference between the Arm Away and Arm Maximum modes. When you Arm Maximum, you are telling your system to ignore all of the Entry Delay Periods on your system. This means that if you open an Entry/Exit Zone while the system is set to Arm Maximum, then an immediate alarm will occur. If you are outside the building, you will need to disarm using a key fob or an interactive platform like Total Connect 2.0 or Alarm.com.

Tags: , , , , ,

Comments


Posted By

Hi DIYers! Are you still looking for the perfect smart lock? We have some brand-new options available with the Yale YRL236 and Yale YRL256. Both options utilize Z-Wave Plus connectivity and make great additions to your growing smart home network. They are perfect for use with TC2 and ADC.

When it comes to choosing a Z-Wave Plus Smart Lock, you want to make sure that the device you choose is easy to use and does its job of keeping your home safe. With a proven company like Yale from Assa Abbloy, you can rely on these smart locks with complete and total confidence. It has never been this easy to protect your home.

The Assure Lever Locks from Yale feature aesthetically pleasing designs that fit-in nicely with any home decor. Both the YRL236 and YRL256 models come in three (3) different finish options. These are Polished Brass, Satin Nickel, and Oil Rubbed Bronze. We know that the stylish consumer will find the design that matches their home the best. After all, we know that appearance matters too.

There is one major difference between the YRL236 and YRL256 models. The YRL236 includes a more traditional acrylic push-button keypad, while the YRL256 uses an electronic touchscreen. The acrylic keys of the YRL236 are durable and specifically designed to not wear-off with repeated use. The touchscreen keypad of the YRL256 is state-of-the-art and perfect for users who want a more advanced experience.

Whether you choose the tried and true push-button keypad of the YRL236 or the futuristic touchscreen keypad of the YRL256, you can be sure that you are getting an exceptional smart device. Both options feature back-lighting, which means that you will have no trouble using your door lock at night when it's dark outside. Other built-in features include auto re-locking, privacy mode, and tamper alarms.

The YRL236 and YRL256 both pair nicely with any Z-Wave controller. We recommend using a Z-Wave Plus controller for optimal wireless range and battery life. Both of these Yale Smart Locks are excellent devices for your smart home. You can get both the YRL236 and the YRL256, plus many other smart home devices, right from the Alarm Grid website. We also encourage you to check out our alarm monitoring page so that you can learn more about accessing Total Connect 2.0 and Alarm.com.

If you have any questions about the YRL236, the YRL256, or any of our smart home products, please reach out to us. The best and most efficient way to ask us questions is to email support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to answering all your smart home questions!

Tags: , , , , , ,

Comments


Posted By

Hi DIYers! We are thrilled to announce that the 2GIG GC3e is now available for purchase from Alarm Grid. Just a couple weeks ago we blogged about the new 2GIG GC2e System. Well now the other new wireless encrypted system from 2GIG is available as well. This is truly an exciting day!


The 2GIG GC3e Wireless Encrypted Security System is an upgrade over the existing 2GIG GC3 System in virtually every conceivable aspect. If you are already used to the original GC3, then you will have no problem transitioning to the GC3e. The system features a similar design, and it provides a familiar layout and user interface (UI) to help new users feel comfortable. But with its refreshed look, the GC3e fits in even better with most decor. End users are sure to love the sleeker design of this advanced new panel. Plus the 7" capacitive touchscreen looks absolutely beautiful. You can even set up a slideshow feature so that you and your guests can enjoy some pleasant pictures!

Of course, the GC3e is more than just a pretty face. It also provides support for the upcoming 2GIG Encrypted Sensors. Along with the GC2e, this panel will be the first-ever release from 2GIG with support for these devices. Wireless encryption is huge, as it makes these sensors virtually impossible for others to hack or takeover. This is crucial for anyone who wants to achieve the highest level of security possible for their home or business. Although the 2GIG Encrypted Sensor Lineup is still in development, you can currently use the existing 2GIG 345 MHz Sensors and the Honeywell 5800 Series Sensors with the GC3e. That's right, the system is backwards compatible! Up to 100 wireless zones can be added to the 2GIG GC3e.

The 2GIG Smart Areas feature has also returned for the GC3e. This allows users to set up four (4) distinct partitions. If you aren't familiar with partitioning, it refers to the ability to section-off an alarm system into multiple sections. You can control each section individually, without having to bypass a large number of zones. For example, you might arm one partition, while leaving the rest of the system disabled so that people can continue to move throughout those areas. 2GIG refers to these partitions as "Smart Areas", and each one can have its own access codes and zones. This feature is perfect for use in offices, multi-family homes, guest homes, and rental properties. And don't worry, you can still bypass individual zones within each partition when needed.

Z-Wave Plus functionality comes built right into the 2GIG GC3e. Its 500-Series Chipset lets you take full advantage of all of the great features that come with Z-Wave Plus. This includes extended wireless range and enhanced battery life with Z-Wave Plus devices. You can still use classic Z-Wave devices with the system as well. Just keep in mind that you will need to use Z-Wave Plus peripherals if you want maximum battery life and range. And by getting the system connected with Alarm.com, you will be able to control your smart home devices remotely from your Android or iOS device. You can also create smart scenes to have your Z-Wave devices activate automatically based on a schedule or with certain system events.

In order to access Alarm.com and receive alarm monitoring service, you will need two things. The first is an Alarm.com Cellular Communicator. You can choose from an AT&T LTE Communicator (coming soon!) and a Verizon LTE Communicator (available now). These modules are super easy to install, and they will provide your GC3e with the most reliable monitoring service available. Making things even better is that the system already comes with a built-in WIFI card. Once you add a cellular communicator, the GC3e will become dual-path ready. All you will need then is a monitoring plan. You will need a Gold or Platinum Level Plan from Alarm Grid to unlock the system's full potential. More information can be found on our alarm monitoring page.

In addition to its 100 wireless zones, the 2GIG GC3e supports two (2) on-board wired zones, up to 32 keyfob devices, up to eight (8) keypads (choose from 2GIG SP1, 2GIG SP2, and 2GIG PAD1-345), and up to 100 unique user codes. The GC3e receives power from a 1.7A 14VDC transformer that comes included. However, you will still need to provide your own wiring. We recommend using a Honeywell LT-Cable. Firmware updates for the GC3e can be pushed down over-the-air (OTA) from Alarm.com or applied locally using a USB drive.

If you have any questions about the 2GIG GC3e, you can always email us at support@alarmgrid.com. We will check your email at our earliest convenience and reply back as soon as possible. We look forward to hearing from you and helping you find the perfect alarm system for your home or business!

Tags: , , , , , , , , , , ,

Comments


Posted By

Hi DIYers! It's time for another Alarm Grid video recap! We have videos from all the usual team members. Those team members are Jarrett, Joe, and Jorge, and they're all here to help you learn how to use your security system. Let's check out the latest videos from the Alarm Grid video team!

Troubleshooting 2-Wire Smokes on the Qolsys Hardwire 16-F

Joe explains the best practices for troubleshooting 2-wire smoke detectors when they are used with a Qolsys Hardwire 16-F Wired to Wireless Converter. The Qolsys Hardwire 16-F supports 2-wire smoke detectors when they are wired at Zone 16. This wired to wireless converter can work with any 319.5 MHz wireless alarm system, including the 319.5 MHz version of the Qolsys IQ Panel 2 Plus. Remember that you will need to wire the 2-wire smoke detectors to Zone 16 before enrolling the Hardwire 16-F with the system. You must also use a 4.7k end of line resistor.


Testing the Honeywell 5808W3 Smoke Detector on the Qolsys IQ Panel 2 Plus

Jarrett rocks some protective ear gear while he explains how to test the Honeywell 5808W3 Smoke and Heat Detector on the 345 MHz version of the Qolsys IQ Panel 2 Plus. The Honeywell 5808W3 Smoke and Heat Detector has a recessed test button that you can test using a thin object like a screwdriver. If you want to test the actual functionality of the sensor, you can use a hair dryer for the heat detection function and canned smoke for the smoke detection function. Always remember to put your system on test mode before testing this sensor!


Using Power over Ethernet (PoE) on Alarm.com Cameras

Joe discusses how you can use Power over Ethernet (PoE) with certain Alarm.com Cameras. Power over Ethernet means that the camera will receive both power and data from the same ethernet cable. This means that you will not need to connect a power adapter to the camera. You can just use the ethernet cable. This can help reduce installation time and allow you to utilize a more flexible wiring configuration. In order to complete a PoE setup, you may need a PoE injector like the Alarm.com ADC-POE-INJ. This will depend on the network switch or router being used.


Using the Qolsys IQ Siren with a Honeywell LYNX Touch Panel

Jorge explains how to use the Qolsys IQ Siren with a LYNX Touch System. The Qolsys IQ Siren is a Z-Wave Siren that communicates with a system wirelessly. To pair this siren with a LYNX Touch System, the panel must have an L5100-ZWAVE Module installed. Since these panels will see the IQ Siren as a light switch, you must create special scenes for it to work properly. You need a scene to activate the siren during intrusion alarms, a scene to activate the siren during fire alarms, and a scene to stop the siren when an alarm is cleared.


Zone Status Indications on the Qolsys IQ Panel 2 Plus

Jarrett discusses the various zone status symbols that will appear next to zones on the main screen of the Qolsys IQ Panel 2 Plus. The different statuses that can be displayed include Open, Closed, Active, Idle, Unreachable, and Tampered. The Open and Closed statuses are for door and window contact sensors. The Active and Idle statuses are for motion sensors, glass break sensors, environmental sensors, and life-safety sensors. The Unreachable status refers to a sensor experiencing loss of RF supervision. The Tampered status means that someone has activated the tamper cover for the sensor.

Tags: , , , , , , ,

Comments


Posted By

Hi DIYers! Are you looking for a reliable medical alert button for your elderly or mobility-challenged loved one? We have an answer with the Qolsys IQ Fall Pendant. This device will let your loved one live as independently as possible, while still being able to call for help when needed.


We know that having an elderly or mobility-challenged family member or loved one can present a tough dilemma. You want to respect their independence and privacy, but you also want to make sure that they can get help if you're not around. Medical alert buttons represent a good answer to this problem. Your loved one can continue to live on their own, but you will both know that help is available with the press of a button. We are sure that many users can get exactly the results they want with the IQ Fall Pendant.

The IQ Fall Pendant from Qolsys, which is also known as the QS1314-840, includes an attached 18-inch lanyard that is conveniently worn around the neck. Your family member or loved one can adjust the length of this lanyard so that it feels as comfortable as possible. Another convenience is the IP 45 water-resistant rating of the IQ Fall Pendant. This means that it can be safely brought in the bath or shower. Just make sure that it is not fully submerged for an extended period of time.

There are two (2) ways to activate the Qolsys IQ Fall Pendant. The standard method is to press and hold the center button. This button must be held down for a full half-second in order for it to activate. But the device also offers built-in fall detection using its integrated accelerometer. This way, if your family member or loved one experiences a fall and is unable to press the button, the device will still activate and alert the panel because of the rapid acceleration of the fall. As a safety precaution, you should instruct your loved one to always press and hold the center button after a fall. This is to make absolutely sure that the device activates when needed.

The IQ Fall Pendant is a 319.5 MHz medical alert button that was specifically created with the 319.5 MHz version of the Qolsys IQ Panel 2 Plus in mind. But you can really use it with any 319.5 MHz alarm system. This includes the original Qolsys IQ Panel 2 and the Interlogix Alarm Panels. If you have a Resideo Lyric Security Panel or a 2GIG Panel, then you might consider using the 2GIG F1-345, which also offers automatic fall detection. If you have a different 345 MHz system, such as Honeywell LYNX Touch Panel, then the Honeywell 5802WXT is a strong option. Although the 5802WXT doesn't offer fall detection, it is still a reliable medical alert button. And if you have a PowerG-compatible system, then the DSC PG9938 is a strong choice as well.

Regardless of which sensor you choose, you will want to make sure that you have central station monitoring service to accompany the device. This is the only way to ensure that your loved one receives the help that they need during alarm events. A central station monitoring plan will connect your alarm system with a round-the-clock, 24/7 monitoring station for emergency help whenever an alarm occurs. If your loved one triggers an auxiliary medical alarm by activating their help button, a trained dispatcher will know to send help immediately. You can learn more about alarm monitoring by checking our monitoring page.

If you have any questions about the Qolsys IQ Fall Pendant or any of our wireless medical alert buttons, please reach out to us! The best way to contact us for questions is to email support@alarmgrid.com. We make sure to check our email often, and we will reply back to your email at our earliest convenience. Another option is to call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. Our planning department will be happy to help you determine the best medical alert button for your needs. And remember that we offer free technical support for all our monitored customers. We look forward to hearing from you!

Tags: , , , , , , , ,

Comments


Posted By

Last night, July 24th, 2019, Alarm.com was experiencing server issues. You may have noticed problems with signaling and with your interactive account. We would like to let all of our Alarm.com customers know that these issues have been resolved. The service should now be working properly.

All Alarm.com users should now find that they can successfully access the platform and that their systems can report to Alarm.com without issue. We apologize for any inconvenience that these problems with Alarm.com may have caused for you last night. But we are now happy to report that these issues should now be resolved

If you are an Alarm Grid customer and you are still experiencing any issues with your Alarm.com, we urge you to email us at support@alarmgrid.com immediately. We will check your email at our earliest convenience and work to get your service working as soon as possible. Again, we apologize for any inconvenience you may have experienced last night, and remember that our team is here to help.

Tags: , ,

Comments


Posted By

Hi DIYers! We are excited to announce that we now have dual-path communicators available for the Interlogix Simon Series Systems. Compatible panels include the Simon XT (1.3+), Simon XTi, Simon XTi-5 and the upcoming Simon XTi-5i System. There are AT&T LTE and Verizon LTE options available.

Interlogix simon xti 5 80 632 3n xt5 front image

If you are an Interlogix Simon user, then you know how important it is to add an alarm monitoring communicator to your system. These systems don't come with an integrated communicator, and you need to add one if you want reliable alarm monitoring service and connectivity with the Alarm.com platform. By accessing Alarm.com, you can arm and disarm your system, check current system status, control Z-Wave devices, and view your ADC Cameras from virtually anywhere in the world.

What's great about these new communicators is that they utilize dual-path connectivity across an LTE network and a local IP network. In other words, you get the ultra-fast speeds of IP monitoring, plus the full reliability of cellular connectivity. If one path goes down or becomes unavailable, the other path will be there to back it up. This is ideal for situations where the internet goes down or when an electrical outage takes your router offline. Your system will still have cellular service to fall back on.

You get more than just trustworthy dual-path connectivity with one of these new communicators. They are also effective Z-Wave Plus controllers that you can use to start building a complete smart home network. You can add classic Z-Wave and Z-Wave Plus devices to the panel for use with Alarm.com. This includes the ability to start creating smart scenes for automatic operation based on a set schedule or with certain system events. We recommend using Z-Wave Plus devices for optimal battery life and wireless signal range.

It's important to note that these are LTE and IP dual-path communicators. If you aren't aware, LTE stands for "Long-Term Evolution", and cellular service providers have promised to support their LTE networks well into the very distant future. By upgrading to one of these modules, you are ensuring that your Interlogix Alarm Panel can receive fast and reliable monitoring service for many years to come.

These dual-path communicators come in AT&T LTE and Verizon LTE options. Remember, this has nothing to do with the cellular service provider for your smartphone. You can certainly have an AT&T Smartphone and use a Verizon Communicator for your alarm system, or vice-versa. You should simply choose whichever service provider works more effectively in your area. The new communicators are as follows:

Remember, you will need a Self Gold Level Plan or higher from Alarm Grid to use these communicators. This is the only way to gain access to the Alarm.com platform for security and smart home control. More information about our alarm monitoring plans is available on our alarm monitoring page.

If you have any questions about these new Interlogix Dual-Path Communicators, please reach out to us. The best way to contact us is to email support@alarmgrid.com. We will check this email at our earliest convenience and reply back as soon as possible. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to hearing from you.

Tags: , , , , , , , , , ,

Comments


Posted By

Hi DIYers! We know how important it can be to beat the summer heat with a new smart thermostat. That is why we are presenting you with our very own best smart thermostats of 2019. These devices all make fantastic additions to any growing smart home, and they are perfect for daily use.


A smart thermostat is great because you can program it to save huge amounts of money on your energy bills, while still keeping your home nice and cool when needed. You can integrate these devices with excellent platforms like Alarm.com, Total Connect 2.0, and even Apple HomeKIt. Just be aware that platform compatibility will vary between different devices. Make sure you purchase a smart thermostat that is compatible with the network you want to use.

With that out of the way, let's take a look at the best thermostats of 2019:


Honeywell T6 Pro Smart Thermostat

Honeywell t6 z wave thermostat smart thermostat

Resideo really outdid themselves with the Honeywell T6 Pro Smart Programmable Thermostat. This is the only thermostat on this list that comes in two (2) distinct flavors. These are a Z-Wave Plus version and an Apple HomeKit version. Regardless of which version you choose, you get a neat and clean UI that even new users will feel comfortable using. A unique aspect of this thermostat is that the Z-Wave Plus model does not require a C-wire for power. Instead, the device can run reliably on battery power alone. However, the HomeKit version requires the C-wire connection for WIFI communication. And although the Z-Wave Plus version was built for use with Total Connect 2.0, you can still use it with other networks like Alarm.com and Samsung SmartThings. Just know that it was designed with TC2 in mind.

Best for: Total Connect 2.0 users, Apple HomeKit users.


Alarm.com ADC-T3000 Smart Thermostat



Created specifically for Alarm.com users, the ADC-T3000 offers all the advanced features you would expect out of a robust and powerful smart thermostat. This is a Z-Wave Plus Thermostat which integrates perfectly with any Alarm.com Security System. Although you can technically use this device with other smart platforms like Total Connect 2.0 or Samsung SmartThings, it works best when used with Alarm.com. With the ADC-T3000, you can take advantage of great features like Alarm.com Geofencing, external temperature detection, humidity sensing, smart programming, and more.

Best for: Alarm.com users.


iDevices Smart WIFI Thermostat

Idevices idev0005and4 smart wifi thermostat


The iDevices Smart WIFI Thermostat, also known as the iDevices IDEV0005AND4, was built for users who want a reliable and affordable smart thermostat, but don't necessarily want to integrate it with their alarm control panel. While its WIFI connectivity will not allow you to use the thermostat with Total Connect 2.0 or Alarm.com, this product is great for those who use smart, voice control platforms like Apple HomeKit, Amazon Alexa, and Google Home. The iDevices Smart WIFI Thermostat boasts an easy-to-use color-coded touchscreen, along with push-button controls. It fits in nicely with any decor, and no external hub is needed to use the thermostat. You can also use the convenient iDevices Connected App on iOS and Android devices to easily control the smart thermostat from anywhere.

Best for: Apple HomeKit users, Amazon Alexa users, Google Home users.


Carrier Côr Smart WIFI Thermostat

Carrier cor smart wifi thermostat


Apple HomeKit and Amazon Alexa users looking for a premium smart thermostat can get great results out of the Carrier Côr Smart WIFI Thermostat. Although this thermostat is unable to integrate with alarm panels, it is still loaded with features that make it one of the best smart thermostats available. The typical homeowner saves 20% on their heating and cooling costs with this Energy Star Certified Thermostat. End users also appreciate the local 4-day weather forecast that is conveniently displayed on the main screen. Other features include Ideal Humidity System Management, Hybrid Heat Management, Ideal Away, and Intelligent Comfort to help the thermostat control the temperature more accurately. This thermostat features a 7-day programming schedule and auto-adjusting between heating and cooling.

Best for: Apple HomeKit users, Amazon Alexa users.


Need Help Choosing a Smart Thermostat?

Alarm grid inside security stickers


If you are having trouble deciding on the perfect smart thermostat for your home or business, please reach out to us! Our team is happy to discuss the pros and cons of each thermostat so that you can make the best purchasing decision for your needs. Remember, the best way to reach us is to always email support@alarmgrid.com. We will check your email at our earliest convenience and respond back as soon as possible. You may also call our planning department during our regular business hours of 9am to 8pm EST M-F at (888) 818-7728. We look forward to helping you beat the heat with a brand-new smart thermostat from Alarm Grid!

Tags: , , , , , , , , , , , ,

Comments


Posted By

We have received news that T-Mobile and Rogers are both scheduled to shut down their 2G networks at the end of 2020. This is important for anyone using Alarm.com who is still using one of these communicators. Time is running out to upgrade your communicator and keep your system monitored!


We have talked about the ongoing 3G sunset on numerous occasions. Most 3G networks are set to be shut down by the end of 2022. Well the 2G sunset is even more pressing. Most of the 2G networks have already been shut down, and very few people are still using a 2G communicator for monitoring service. However, these people are still out there. They need to understand that if they don't take action soon, their panel will no longer provide monitoring service.

At this time, Alarm Grid only has a small number of customers using 2G communicators with their systems. These customers are using the 2G T-Mobile Network or the 2G Rogers Network in Canada to connect with the Alarm.com Servers. We want to make it very clear to these customers that if they do not replace their communicators by the end of 2020, they will no longer have active monitoring service.

We would also like take this opportunity to remind all our 3G customers that they will also have to switch to LTE in the coming years. Although the end of 2022 might seem far away, it certainly doesn't hurt to get a head start. An LTE communicator will provide faster and more reliable monitoring service, making it a great upgrade to make as soon as possible. And we're here to help you make the switch as easily as possible.

Fortunately, most Alarm.com Security Panels allow users to easily upgrade the cellular communicator for their systems. If you are still running a 2G communicator, then now is the time to make the transition to LTE. You can do this with an LTE cellular communicator. Start by powering down your panel by disconnecting its backup battery and unplugging its transformer. Then open it up (if necessary), and remove the old communicator. Install the new LTE communicator in its place, and power your panel back on. You can then contact us to activate your new communicator. If you already had cellular alarm monitoring, then there will be no need to change your monitoring plan.

Most of the LTE communicators available on our site connect with either the AT&T LTE Network or the Verizon LTE Network. You should choose whichever network provides better service in your area. Remember, this has nothing to do with your mobile service provider. Your smartphone and your security system are mutually exclusive devices. You can use a completely different cellular service provider for your alarm system.

If you are in the United States, then you should have no problem using an AT&T LTE communicator or a Verizon LTE communicator in your area. Just go with whichever service works better in your area. If you are currently using a Rogers 2G Communicator in Canada, then things are a little more complicated. We recommend checking this post we made on Alarm Monitoring in Canada.

And if you aren't sure of which communicator to get, you can always ask us for help. The best way to reach us is to email support@alarmgrid.com. We will check your email at our earliest convenience and reply back as soon as possible. You may also call us at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you and helping you determine the perfect security option for your needs.

Tags: , , , ,

Comments


Posted By

Hi DIYers! A few months ago, we blogged about the upcoming encrypted systems from 2GIG. Well the first one is here, as you can now buy the 2GIG GC2e Wireless Encrypted Security System from the Alarm Grid website! We are certainly very excited about this new panel, and we're sure you are too.


The 2GIG GC2e is essentially an upgraded version of the older 2GIG Go!Control GC2. The original GC2 has served as an effective and reliable alarm system for many years, and users who are just now getting into the market now have a great new option available to them. The GC2e offers a user interface (UI) and overall design that original GC2 users will be familiar and comfortable with. This makes it super easy to transition over to the new GC2e System for your home or business.

The main highlight of the GC2e is the ability to support the upcoming lineup for encrypted sensors from 2GIG. These will be the first-ever encrypted wireless sensors from 2GIG, and users will appreciate the added protection that these devices provide. Encrypted sensors are virtually impossible to defeat or takeover wirelessly. This is very important in a world where savvy intruders are able to use advanced technology to hack and take control of non-encrypted sensors.

With a GC2e System and encrypted sensors, you can put these concerns to rest. Please note that the 2GIG Encrypted Sensors are not yet available for purchase. However, we expect them to be available very soon. In the meantime, you can still use the GC2e System with the existing 2GIG 345 MHz Sensors and the Honeywell 5800 Sensors. The GC2e is backwards compatible to support these devices. Just be aware that the system will only utilize encryption when it is paired with the upcoming encrypted 2GIG Sensors.

But the GC2e offers more upgrades than just support for encrypted sensors. It features an updated design that looks cleaner and more modern than the original GC2 System. Users will also appreciate the larger touchscreen, which now measures 5" across. By retaining the existing UI, existing GC2 users will know exactly what they start using the GC2e. If you ever owned the GC2 System in the past and are now looking to get back into the market, then the GC2e is a great choice.

The system also has some internal upgrades as well. The system now supports Z-Wave Plus technology with its 500-Series Chipset. This means that all Z-Wave Plus devices paired with the system will be able to utilize their maximum wireless range and battery life. You can also use classic Z-Wave devices with the system without issue. Just remember that you will only get the extended range and increased battery life with Z-Wave Plus devices.

Anyone who purchases the GC2e will want to make sure they get an Alarm.com Cellular Communicator for the system as well. This will provide the system with fast and reliable connectivity across a cellular network. The GC2e System actually supports the same existing cellular communicators used with the older GC2 System. We strongly recommend choosing an LTE cellular communicator for the system. Cellular service providers have stated that they plan to support their LTE networks well into the very distant future. With an LTE communicator, you can keep your GC2e monitored for many years to come.

We recommend using one of the following cellular communicators with the GC2e:

A cellular communicator is also necessary for getting the system connected with Alarm.com. This is an interactive monitoring and automation platform that you can access from a web browser or remotely using the Alarm.com Mobile App. The service will allow you to arm and disarm your system, check current system status, and control your Z-Wave smart home devices from virtually anywhere in the world. Please be aware that you will also need a Gold or Platinum Level Plan from Alarm Grid to access ADC. More information can be found here.

As far as some basic specifications go, the system offers support for up to 60 wireless zones, a single hardwired zone, eight (8) remote control keyfobs, a total of four (4) keypads (2GIG TS1 and/or 2GIG PAD1-345), a wired siren output, and up to 64 user codes. The system is powered using a 1.7A 14VDC transformer that comes included. No wiring is included to connect the transformer to the panel. But you can get a Honeywell LT-Cable for this task. The system receives firmware updates over-the-air (OTA) from Alarm.com, or you can apply updates locally using a compatible updater tool.

We also know that many customers are eagerly awaiting the release of the 2GIG GC3e as well. This will be the successor to the current 2GIG GC3, and it will also provide support for the upcoming encrypted sensor lineup. Unfortunately, the 2GIG GC3e is not yet available for purchase. But we believe that it will be arriving before the end of summer. So please keep checking out blog for further updates.

If you have any questions about the 2GIG GC2e, you can send an email to support@alarmgrid.com. We will check your email at our earliest convenience and reply back as soon as possible. We look forward to hearing from you and answering all your questions about this exciting new system!

Tags: , , , , , , , , , ,

Comments