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Hi DIYers! Today, we're presenting our own guide for installing the Qolsys IQ Panel 2 Plus. This system is very easy to use, and it can be installed by virtually anyone using nothing more than a screwdriver! This is the perfect security system for your home, office, or apartment!

Qolsys iq panel 2 at and t wireless security system with at and Most of the information presented in this post can be found in the Qolsys IQ Panel 2 DIY Installation Manual. You are free to follow along with that manual, which can be found here. We also have three (3) videos that we will include along the way. Feel free to follow along with those as well. All of this information applies to both the original IQ Panel 2 and the newer IQ Panel 2 Plus. With that out of the way, let's get started!

The first thing you will want to do is power on the system. The Qolsys IQ Panel 2 Plus comes with everything you need to get started. Once you have opened up the box, you should locate the panel, the power supply transformer, the power wire, the panel back cover, and the table stand. You will also want to have a screwdriver on hand.


Start by connecting the spade lugs of the power cable to the transformer. The IQ Panel 2 Plus uses DC power, so you must make sure to follow polarity. That means connecting the positive (+) wire and negative (-) wire accordingly. The positive and negative ends on the IQ Panel 2 power cable are marked for this purpose. The positive (+) wire has grey dashes and ends in a red spade connector. The negative (-) wire is solid white without grey dashes and ends in a black spade connector. Make sure that the wires are connected with the proper terminals on the transformer. You can see the positive (+) and negative (-) terminals marked on the transformer. The connection should be nice and snug, but not overly tight.

From there, you can connect the other end of the power cable to the IQ Panel 2 Plus System. There is a simple barrel connection for this purpose. The transformer can then be plugged into a wall outlet. When applying the panel back cover, make sure to run both the power cable and the thin RF receiver cable out from the indentation on the back cover. The back cover should snap nicely into place. The convenient table stand can be installed by putting it into the keyhole slots on the back of the panel and then sliding up. You can power on the system by pressing and holding the side power button until the system LED remains lit.


After the system powers on and boots up, you will be greeted by the Setup Wizard. It is recommended that you go through the Setup Wizard, as it will walk you through the entire setup process. Note that some steps of the Wizard will require you to activate the system for monitoring service. This involves registering the panel's built-in cellular communicator with Alarm.com. This is optional for initial set up. You can always register the cellular communicator with Alarm.com later.

Remember that activating the system is something you will definitely want to do before too long, as that is the only way for it to send out signals to you and/or a central station. Remember that you will need to provide the IMEI Number for the system in order for your monitoring company to activate the cellular communicator. This can be found on a sticker on the back of the panel. It will also be shown as you move through the Wizard.

You will do several things as you go through the Setup Wizard. You will connect the system to a WIFI network, run an initial check for the system, add sensors, perform an initial sensor test, set up the built-in panel glass break sensor, add Z-Wave home automation devices, pair your phone for automatic Bluetooth disarming, pair secondary IQ Remote Keypads, and add system users. Remember that you will want to have a good idea of Sensor Groups when enrolling sensors. You can learn all about the IQ Panel 2 Sensor Groups in this helpful FAQ.


The last thing you will want to do is install your sensors. We only focused on door and window contacts and motion sensors, but many of the same principles apply across any sensor type. What's great about wireless sensors that are used with the IQ Panel 2 Plus is that they can be mounted without drilling holes into the wall or using any power tools. You can safely mount and secure these sensors using double-sided foam tape. Most wireless sensors come with their own double-sided tape for this purpose, or you can buy some off our site!

There are a few general tips when mounting these sensors. When mounting door and window contacts, you should have the magnet on the moving structure of the door or window, and the sensor itself on the door or window frame. Make sure the magnet is aligned with any indication marker shown on the sensor. Also remember to keep the magnet spacing gap in mind. Most Qolsys Door and Window Sensors allow for a magnet spacing gap of up to 0.75 inches.


As for motion sensors, you should have them mounted flat on a wall or corner-mounted. But keep in mind that only a flat-mount will allow you to install without drilling any holes. The motion sensor should be nice and level, and it should be installed at a height between 6 and 8 feet. Qolsys recommends 7.5 feet, which provides the best possible results. The motion sensor should not be facing any windows, vents, or air ducts. It should also not be facing any nearby furniture or stairwells if you have pets!

Most importantly, remember to test ALL your sensors after the final installation!


And that wraps up our Part 1 Guide for installing and using the Qolsys IQ Panel 2 Plus. Look forward to Part 2 coming soon! If you have any questions about the Qolsys IQ Panel 2 Plus or our monitoring service, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm.com has put out a proactive warning ahead of Halloween night (October 31st) stating that customers may notice minor delays between the hours of 5pm and 11pm ET. These delays should only affect non-critical, non-emergency signals and notifications, as well as doorbell cameras.


Alarm.com did not release an official reasoning for these likely delays, but we suspect that it will be the result of increased activity from the excellent Alarm.com SkyBell Video Doorbells due to Trick-Or-Treaters. And as we all know, SkyBell Cameras are the best video doorbells out there!

We think it's good for Alarm.com to give out this proactive warning just in case there are any delays. In the mean time, you can rest assured that any critical signals, including alarms, will still go through for Alarm.com. If you are an Alarm Grid customer seeking more information about the issue, then please email us at support@alarmgrid.com. We look forward to hearing from you!

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Hi DIYers! We are very happy to announce that we have some exceptional new products from Alarm.com. There is a new Z-Wave Plus smart water valve, an upgraded ethernet-to-WIFI bridge for Alarm.com PoE Cameras, and a digital doorbell adapter for use with SkyBell Video Doorbell Cameras.


The first new product we will be discussing today is the Alarm.com ADC-SWV100 Smart Water Valve. This smart water valve uses Z-Wave Plus technology to communicate with your security system or Z-Wave hub. It allows you to remotely shut-off your main water line from virtually anywhere. This can be very convenient if a flood or leak occurs while you are away. The device is perfect for pairing with flood sensors that you have enrolled with your alarm panel. You can even set up smart scenes to have the device shut-off the water automatically whenever a flood sensor detects a leak.

Although the ADC-SWV100 was built with Alarm.com in mind, the versatile device can really be used with any Z-Wave controller that supports smart water valves. This includes Honeywell Alarm Systems that use the Total Connect 2.0 platform. One important thing to note is that if you use this device with Alarm.com, then you will need to have your monitoring company enable the Water Management Add-On Package for your account. If you have monitoring service with Alarm Grid, then we will do this for no additional monthly charge.


Next up we have the Alarm.com ADC-W110 Ethernet-to-WIFI Bridge. This accessory lets you take a hardwired ethernet device and have it communicate wirelessly across a local WIFI network. The device is great for use with compatible Alarm.com Cameras that use power over ethernet, also known as PoE. By using the ADC-W110, you can eliminate the need to run an ethernet cable from the IP router to the camera.

What's super convenient is that both power and IP data are supplied from the ADC-W110. You just need to connect the PoE camera with the ADC-W110 using an ethernet cable. The ADC-W110 will then take care of the rest! This device is actually a newer version of the older ADC-W100, which as of late October 2019 is still available. Keep in mind that you will still need to connect the ADC-W110 with a wall outlet for power.

Lastly, we have the Alarm.com ADC-VACC-DB-A SkyBell Digital Doorbell Adapter. This adapter makes any SkyBell Doorbell Camera with a digital doorbell chime. Normally the SkyBell devices only work with mechanical doorbell chimes. We actually created an FAQ that will help you get started using the SkyBell Digital Doorbell Adapter with your digital doorbell chime. You can check it out right here.

If you have any questions about these new products, or if you would like to learn more about our monitoring services or Alarm.com, please reach out to us! The best way to contact us is to email support@alarmgrid.com. We will review your email at our earliest convenience and reply back as soon as possible. Remember that our support hours for responding to emails are from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm.com has reported that their service is experiencing a technical issue that may be hindering the signaling ability of customer accounts. You may have trouble accessing the Alarm.com Mobile App or website during this time. The issue is currently being worked on and should be solved soon.

Alarm Grid will provide an update once we learn more.

Update 4:45 pm ET: We have learned that Alarm.com customer interfaces have stabilized. Command and signal processing has also improved. However, some customers may still experience intermittent delays during this time. The issue should be fully resolved shortly.

Update: The issue has since been resolved.

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Hi DIYers! We're here with the Alarm Grid video recap covering October 21st thru 25th. We have eight (8) new videos this time. These videos proudly feature the Alarm Grid boys Jarrett, Joe, and Jorge. We hope you're ready to learn more about security systems! Let's check out the videos!

Issues Disabling Auto-Stay Arming for a Vista-128BPT

Joe talks about issues regarding Auto-Stay Arming on a VISTA-128BPT running firmware version 10.0. This firmware version has an error where Auto-Stay Arming is not automatically disabled when arming from Total Connect 2.0. This can cause issues if you Arm Away from Total Connect 2.0 and you aren't around to fault an Entry/Exit Zone during the Exit Delay countdown. When this happens, Auto-Stay Arming will go into effect for any zone where the feature is enabled.


Connecting The Lyric Alarm System to Alexa

Jorge explains how you can connect the Resideo Lyric Security System with Amazon Alexa for spoken voice commands. In order to do this, the Lyric Alarm System must be paired with the Total Connect 2.0 platform. Any voice commands for the Lyric System sent through Alexa will pass through Total Connect 2.0 before being forwarded to the panel. You can use Alexa voice commands through TC2 to arm the system, check current status, and control smart home devices.


Why Your Vista-128BPT is Armed Stay After Choosing Arm Away from TC2

Joe explains why you might find that your VISTA-128BPT Security System has Armed Stay even though you have selected Arm Away on Total Connect 2.0. This is due to the error on Firmware Version 10.0, were the TC2 platform doesn't know to automatically ignore Auto-Stay Arming settings if they are enabled. You can overcome this issue by upgrading to Firmware Version 10.4, or by manually disabling Auto-Stay Arming for every zone on the VISTA-128BPT Alarm System.


The Honeywell Lyric Security System Will Allow for Different User Codes

Jorge explains how you can set up multiple user codes on a Honeywell Lyric Alarm Panel. You need to provide a valid code to perform various system functions such as arming and disarming. Additionally, the Master Code and Installer Code both have special privileges on the system as well. The Installer Code is particularly important, as it is needed for programming the system. However, you can only disarm using the Installer Code if it was the code used to arm originally.


Using More Than One SkyBell With Total Connect 2.0

Jarrett explains how you cannot use more than one (1) SkyBell device with a Total Connect 2.0 account. If you want to use a second SkyBell Video Doorbell, then you will need a second Total Connect 2.0 account. Alarm Grid customers can add one (1) SkyBell to any Total Connect 2.0 account, even if their plan does not technically include video surveillance. We offer a special Video-Only Plan, which is perfect if you already have an alarm monitoring plan, but you are needing a second account to add a second SkyBell device.


Why A Legacy IPCAM Won't Work With Total Connect 2.0

Jarrett explains an issue that you might encounter when trying to use a legacy Total Connect 2.0 IP Camera with the TC2 platform. The older legacy TC2 IP Cameras have default software that is not compatible with the new HTML5 version of TC2. Resideo pushed down an update to these cameras to make them compatible with the new HTML5 platform. But any legacy TC2 IP Cameras that weren't connected at the time were unable to receive the update. Those cameras can no longer be used with TC2.


How a Qolsys IQ Panel 2 Behaves When the Internet Goes Down

Jorge explains what happens when a Qolsys IQ Panel 2 Plus System loses its internet connection. When this happens, the system will remain connected with Alarm.com using its built-in LTE cellular communicator. All versions of the IQ Panel 2 Plus have an integrated cellular communicator for this exact purpose. You can choose from AT&T LTE or Verizon LTE. We recommend going with the service that works best in your area, regardless of which one you use for your personal phone.


Resetting A Qolsys IQ Panel 2 to Factory Defaults

Jorge covers the process for factory resetting a Qolsys IQ Panel 2 Plus System. This is done using the Dealer Code, which is 2222 by default. By performing a factory reset and restoring the system to factory default settings, several things will happen. Any programming settings will be restored to their default. All programmed sensors will be deleted. All Z-Wave devices will be cleared. All user codes will be deleted, with the exception of default codes. If you changed the Master, Installer, or Dealer Codes, they will all be reset to their default.

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Alarm.com Rogers Communicators may be experiencing connectivity issues due to a temporary issue with the carrier. No other carriers are affected. We expect the issue to be resolved relatively soon. Alarm Grid will provide further updates once we receive more information from Alarm.com.

Update: This issue has since been resolved. Please contact us at support@alarmgrid.com if you are continuing to experience issues.

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Hi DIYers! Today, we're checking out the newest camera from Alarm.com, the ADC-V723. This is an outdoor security camera designed for use with the Alarm.com platform. It packs some powerful and impressive features into a compact design, making it ideal for virtually any home or business.


The ADC-V723 is an Alarm.com Security Camera that captures clear, pristine video at up to 1080P. The device is fully compatible with all of the excellent Video Analytics features from Alarm.com. This allows you to receive specific alerts regarding detected movement so that you are only notified for important events. Another great feature of the device is its High Dynamic Range (HDR) functionality to reliably capture activity when it occurs.

With its 117° field of view, you can rely on the ADC-V723 to cover a wider area than most other cameras. This increases your area of video surveillance, without having to add multiple video capture devices for adequate coverage. The camera also boasts an IR night vision range of about 40 feet, making it superb for capturing activity and movement in the darkest of settings. And its IP66 weather-resistant rating allows it to stand up to almost anything nature can dish out.

The ADC-V723 connects with a WIFI network across a 2.4 GHz or 5 GHz band. Remember that you will need an Alarm.com account with video surveillance. If you have a security system connected with Alarm.com through Alarm Grid, then you will probably want to upgrade to a Platinum Plan (Central Station or Self) if you haven't already. You can learn more about our Platinum Plan on our monitoring page. We also have a Video-Only Monitoring Plan, which is great if you want video surveillance without actually owning a security system.

If you have any questions about the new ADC-V723 or any of our products or monitoring services, you are welcome to email us at support@alarmgrid.com. Remember that our support hours for replying to emails are from 9am to 8pm ET M-F. Our team will check your email at our earliest convenience and reply back as soon as possible. We look forward to hearing from you!

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Hi DIYers! Today, we wanted to quickly discuss some of the various integrations that have been made available for Alarm.com. We will be checking out the Sonos, Legrand, Rachio, and Rain Bird integrations. They are great for any ADC user who wants to control their audio or irrigation system!


If you have a smart audio system from Sonos or Legrand, or a smart irrigation system from Rachio or Rain Bird, then it is likely that you can set it up for use with Alarm.com. This will allow you to control your audio or irrigation system conveniently from the Alarm.com Mobile App. All you need to do is have the appropriate options enabled for your Alarm.com account and complete a simple pairing process.

The Sonos and Legrand Audio Systems can also be included with Alarm.com Smart Scenes to have your music or audio play automatically based on a schedule or with certain system events. Your sound system can even be set to activate alongside other devices, including your smart lights, thermostat, door locks, and even your security system! This is perfect for creating the perfect scene for listening to music or your favorite podcast! You might also run a scene while you are away to make it appear like you are really home.

Meanwhile, the Rachio and Rain Bird Irrigation System integrations offer their own benefits. You can use the Alarm.com Mobile App to set your irrigation system to a Rain Delay, initiate watering for any irrigation zone for a set period of time, and view the last time a zone was watered. Additionally, the Irrigation Card from the main screen of the Alarm.com Mobile App will show the current status of your irrigation system.

In order to use Sonos and/or Legrand with Alarm.com, you must have the Audio Integration Service Package Add-On applied to your Alarm.com account. Likewise, you will need to have the Irrigation Service Package Add-On Applied to your Alarm.com account if you plan to use Rachio and/or Rain Bird with Alarm.com. Keep this in mind before you go to complete one of these integrations.

Alarm Grid will apply the Audio and Irrigation Add-Ons to any Alarm.com account at no additional charge. You just need to have an Alarm Grid monitoring plan with access to Alarm.com. Any customer with a Gold or Platinum Plan and a compatible Alarm.com Security System can access the Alarm.com platform. This includes any Self or Central Station Plan. We recommend checking our monitoring page for more information.

At this time, the Sonos, Legrand, and Rachio integrations can all be completed by an end user through the Alarm.com Mobile App. Just make sure that the appropriate Audio or Irrigation Add-On has been applied to your Alarm.com account. However, the Rain Bird integration must be manually performed by your alarm monitoring company. For more information on completing any of these four (4) integrations, we recommend checking out one of the following FAQs:

If you are an Alarm Grid customer and you need a service package added to your Alarm.com account or you need help setting up any of these integrations, then you should email us at support@alarmgrid.com. You are also invited to email us if you are interested in our monitoring services and you would like to learn more. Remember that our support hours for responding to emails are from 9am to 8pm ET M-F. We look forward to hearing from you!

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Hi DIYers! Today, we want to discuss an unusual quirk we found with Alarm.com. It turns out that the Alarm.com platform cannot receive alerts from temperature sensors. This is important for any Alarm.com user who wants to receive remote alerts for unusually high or low temperatures.


When you use sensors with a security system, the expectation is that you will be able to receive alerts from an interactive service platform whenever the device is activated. But with Alarm.com, the platform cannot receive incoming signals from a system regarding faulted Temperature Zones. This means that you cannot use Alarm.com to receive text and/or email alerts regarding an activated temperature sensor.

We discovered this issue due to a customer using a DSC PG9905 Temperature Sensor with a Qolsys IQ Panel 2 Plus System. We quickly discovered that the issue also applied to any temperature used with an Alarm.com Security System. This is important to note, as we know that many users out there will want to know about any unusual temperatures in their homes and businesses. Many people rely on using these sensors with their security systems so that they know if their HVAC systems break before serious and expensive damage occurs.

Fortunately, there is still another way you can receive alerts from Alarm.com regarding an unusually high or low temperature. If you pair a Z-Wave thermostat with your system, then you can set up notifications to be sent out whenever the detected temperature goes outside of a set threshold. A good Z-Wave thermostat to use for this application is an Alarm.com ADC-T3000 Thermostat. This thermostat also supports the ADC-S2000 Temperature Sensor, which will allow you to monitor the temperature in a second area of the building as well.

Another option is to use the Total Connect 2.0 platform with a Resideo Security System instead. Unlike Alarm.com, the Total Connect 2.0 service can be set up to send out text and/or email notifications for any sensor type, including temperature sensors. The Resideo LYNX Touch and Lyric Systems also have designed Temperature Zones that are used with Z-Wave thermostats to end high-low temperature alerts to AlarmNet360 and TC2 whenever an unusual temperature is detected. Just make sure that any Temperature Zone is noted as such on your central station document. These zones are frequently mistaken for 24-hour auxiliary medical zones.

If you have any questions about the functionality of temperature sensors, the Alarm.com and Total Connect 2.0 platforms, or any of our other products or services, please email us at support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We also recommend checking out our monitoring page to learn more about our monitoring services. We look forward to hearing from you and providing top-quality monitoring service for your home or business.

UPDATE: This issue was later addressed in Qolsys IQ Panel 2 Plus Firmware Update 2.5.0. Please see this post for more information.

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Hi DIYers! We know by now you are probably aware of the Alarm.com integration for Amazon Alexa. Today, we just wanted to remind you of the superb features and functions this integration offers and how it can make your life more convenient. Prepare to learn about the Alarm.com Alexa Skill!


It goes without saying that Amazon Alexa is one of the most popular smart home automation platforms available today. This is due in large part to its accessibility. An Alexa Hub is extremely easy to set up and use. And since so many people use Amazon Prime for ordering products online, they realize that adding a simple Alexa Hub in their homes makes sense.

There are many functions you can perform through Amazon Alexa voice commands if you have an Alarm.com Security System. You can have Alexa arm your system, check the current system status, perform entire smart scenes, and control individual Z-Wave smart home devices. Truly, the automation features offered from Alexa voice commands for Alarm.com are particularly exciting.

Alexa even allows you to set up special "Secure Commands" for Alarm.com, which include disarming your system, opening your garage door, and unlocking your Z-Wave door locks. These Secure Commands require you to provide a valid PIN code when speaking with Alexa. This way, you can be sure that it is you or someone you trust controlling your system through the hub!


To get started using Amazon Alexa with Alarm.com, you must first have access to the Alarm.com Platform. This will require having a system with a compatible Alarm.com Cellular Communicator. You will also need to get an alarm monitoring plan that includes access to Alarm.com. Two of the best plans to choose from are the Alarm Grid Gold Plan and the Alarm Grid Platinum Plan. You can learn more about these plans, plus all our other monitoring plans, on our alarm monitoring page.

Once your system is activated for monitoring service, and you have successfully created your Alarm.com account, you can then enable the Alarm.com Alexa Skill. Simply search for Alarm.com in the Skills & Games section of the Alexa App, and locate the Alarm.com Skill. You will need to provide your Alarm.com account information when you go to enable the skill. This will allow Alexa to communicate with your Alarm.com account.

You can then try controlling your system and paired smart home devices through Alexa voice commands! Remember that commands for use with your system will lead in with "Alexa, tell Alarm.com to..." As long as you remember that, you will have no shortage of exciting and convenient voice commands that you can use with Amazon Alexa and Alarm.com!

If you have any questions, then remember that the Alarm Grid Support Team is happy to help! We will answer any questions you have about the Alarm.com Alexa Integration or about the Alarm.com platform or our monitoring services in general. The best way to contact us if you have questions is to email support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET. We look forward to hearing from you!

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