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The Alarm Grid holiday buying guide for the 2020 season continues, this time focusing on smart home automation. We will be covering our top picks for lights, door locks, and thermostats. As usual, our selections are compatible with our top security system picks for the 2020 shopping season.

If you haven't seen our earlier 2020 holiday buying guide releases, make sure to review them at some point. They will provide you with a good introduction before checking out our smart home automation offerings.

An automation device is a piece of equipment that you can have activate automatically based on a set schedule. These devices can also be controlled remotely from virtually anywhere in the world using a platform like Total Connect 2.0 or Alarm.com and a simple app on your smartphone. When we talk about automation devices for alarm systems, we are mainly discussing lights that can be turned ON or OFF, dimmer modules that can adjust the brightness of lights, door locks that can be LOCKED or UNLOCKED, and thermostats that can increase or decrease the set temperature in the building when connected with an HVAC system. There are also some miscellaneous automation devices, including smart water valves, that we will also explore. Depending on the platform, you can also integrate these devices with smart home voice assistants like Amazon Alexa and Google Home. We won't be exploring that too much in this buying guide, but it is something to keep in mind if you already have a smart home assistant set up in your house, or if you were considering setting one up in the near future.

To keep our automation section as simple as possible, we will be primarily looking at Z-WAVE PLUS automation devices. This refers mostly to 500-Series Z-Wave Plus devices, though you may occasionally see some newer 700-Series Z-Wave Plus devices thrown in as well. Using certified Z-Wave Plus devices with a Z-Wave Plus controller will ensure the furthest possible wireless range, as well as the longest possible battery life, when applicable. Using exclusively Z-Wave Plus devices on a Z-Wave Plus controller is also the best way to ensure the strongest possible mesh network. Another advantage to going with Z-Wave Plus is that your automation devices will pair directly with your alarm system, which will thereby serve as your central automation controller. This keeps things as simple and as organized as possible, and it will ultimately allow you to keep everything in the same app on your phone.


However, we will also be including a few Apple HomeKit products along the way. We understand that we have many customers who use iOS and are building around the HomeKit platform for automation. When looking at our top security system picks, only the Honeywell Lyric is compatible with Apple HomeKit. This is out recommended system if you are building around the HomeKit platform. If you are starting from scratch and you are not a dedicated iOS user, then you will likely prefer Z-Wave Plus, as you can keep all your system control and automation control in the same app, with virtually no crossover. But, if you have taken advantage of what Apple HomeKit has to offer, and you want to continue building around the platform, then we have you covered. Remember, of our top system picks, only the Lyric can support HomeKit, and even then, your HomeKit devices will not pair directly with the Lyric.


Of our top security system picks for the 2020 holiday buying season, both the Qolsys IQ Panel 2 Plus and the 2GIG GC3e support Z-Wave Plus technology. Both of those systems have their own integrated Z-Wave Plus controller, and they will allow you to take full advantage of what Z-Wave Plus has to offer. However, our other top pick, the Honeywell Lyric only has a classic Z-Wave controller built-in. You can still enroll Z-Wave Plus devices with the Lyric, but they won't offer the same range, battery life, and security provisions as Z-Wave Plus. This makes the Lyric the weak link of the three if automation outside of Apple HomeKit is particularly important to you. But rest assured that every product listed here should work with any of our recommended systems. Its just that you will get the best possible results by using a Z-Wave Plus compatible system, like the Qolsys IQ Panel 2 Plus or 2GIG GC3e.

With all of that out of the way, let's begin exploring our favorite smart home automation devices of the 2020 holiday season.


Smart Lights

Smart lights can be split into a few different categories. They are usually either in-wall modules that replace your existing, standard light switches, or they are plug-in module that you simply plug into a regular wall outlet. Lights can also be split into groups of ON/OFF switches that merely turn the lights ON and OFF, and groups of dimmer modules that can actually adjust the brightness of the lights. As such, you will see four (4) groups of lights listed below. There are in-wall switches, in-wall dimmers, plug-in switches, and plug-in dimmers. We know that may seem a bit confusing, but it should make more sense once you see all of the categories properly laid out and organized. Spoiler, if you're looking for Apple HomeKit Lights, then skip to the very end of this section.

We will start with Z-Wave Plus in-wall switches. These devices replace existing in-wall switches, and they are able to turn the lights ON and OFF. When installing one, make sure to cut power at the circuit breaker first. Then simply remove the existing in-wall switch, and install your new Z-Wave Plus in-wall switch in its place. Keep in mind that most of these units will require the use of a neutral wire. Most homes built in the 1980s onward will have this readily available, though older homes may be lacking this wire. It's also important to mention that all of the in-wall switches listed here should readily fit into single gang brackets. We will also be listing coordinating 3-way switches in the notes section when applicable.

Here are our top picks for Z-Wave Plus in-wall switches.

Model Notes
GoControl WS15Z5-1 From Nortek. Supports up to 1800W for resistive bulbs, or 600W for incandescent bulbs. Uses GoControl WT00Z5-1 as coordinating 3-way switch.
GE 14318 From GE. Supports up to 1800W for resistive bulbs, or 960W for incandescent. Uses GE 12723 as coordinating 3-way switch.
GE 46201 From GE. Supports up to 1800W for resistive bulbs, or 960W for incandescent. Compatible with CFL and LED bulbs. Uses GE 12723 as coordinating 3-way switch.
GE 46562 From GE. Supports up to 1800W for resistive bulbs, or 960W for incandescent. Uses GE 12723 as coordinating 3-way switch.
Resideo Z5SWITCH From Resideo. Supports up to 1800W for resistive bulbs, or 960W for incandescent. Compatible with CFL and LED bulbs. Uses Resideo Z53WSWITCH as coordinating 3-way switch.

Next up are Z-Wave Plus in-wall dimmers. These units also replace your existing in-wall switches. The difference here is that these devices have the ability to adjust the brightness of your lights, in addition to simply turning them ON and OFF. You will want to make sure you are using these devices with dimmable light bulbs. Again, you will want to cut power at the circuit breaker when installing. Most of these units will require a neutral wire, though there is an exception here. You should be able to fit these units into a single-gang electrical bracket.

Here are our top picks for Z-Wave Plus in-wall dimmers.

Model
Notes
GE 14299 From GE. Supports up to 600W incandescent. For dimmable bulbs only. Uses GE 12723 as coordinating 3-way switch. No neutral wire required.
GE 14294 From GE. Supports up to 600W incandescent, or 300W for dimmable CFL/LED bulbs. Uses GE 12723 as coordinating 3-way switch.
GoControl WD500Z5-1 From Nortek. Supports up to 500W of lighting load. Uses GoControl WT00Z5-1 as coordinating 3-way switch.
Resideo Z5DIMMER From Resideo. Supports up to 600W incandescent, or 150W for dimmable CFL/LED bulbs. Uses Resideo Z53WSWITCH as coordinating 3-way switch.

Now we will look at some more DIY-friendly options, starting with Z-Wave Plus plug-in switches. Unlike in-wall switches that you have to install using a screwdriver, these devices simply plug into your standard wall outlet. Just plug one in, connect a lamp, and you now have smart lighting control. These units couldn't be more straightforward and simple to use, and if you're intimidated by having to install your own in-wall light switch, then these are a fantastic alternative. Again, these units are only capable of turning the lights ON and OFF. You can also technically use some of these units with other plug-in devices, provided that the connected device does not exceed the maximum load limit.

Here are our top picks for Z-Wave Plus plug-in switches.

Models
Notes
GE 28172 From GE. Designed for lighting devices only. Supports up to 1800W for resistive lights, or 600W for incandescent lights.
Linear PS15EMZ5-1 From Nortek. Supports up to 1800W for resistive lights, or 600W for incandescent lights.
Resideo Z5SWPID From Resideo. Supports up to 1800W for resistive lights, 600W for incandescent lights, or a 1/2 HP motor.
Resideo Z5SWPIO From Resideo. Supports up to 1800W for resistive lights, 600W for incandescent lights, or a 1/2 HP motor. Suitable for outdoor use.
Qolsys IQ Smart Plug From Qolsys. Supports up to 13A of power. Not just for lighting devices. Also sold as Qolsys QZ2101-840.

Our penultimate category of smart lights focuses on Z-Wave Plus plug-in dimmers. As you can probably guess, these are plug-in modules, but instead of just turning the lamp ON and OFF, you can also adjust its brightness. The use of dimmable bulbs is recommended. Again, this is an excellent DIY alternative if you don't feel comfortable installing your own in-wall dimmer switch. Just plug it in, connect a dimmable lamp, and enjoy your new smart lights!

Here are our top picks for Z-Wave Plus plug-in dimmers.

Model
Notes
GE 28170 From GE. Supports up to 300W for incandescent, or 100W for dimmable CFL/LED bulbs.
GoControl PD300EMZ5-1 From Nortek. Supports up to 300W for incandescent lights.
Resideo Z5DIMPID From Resideo. Supports up to 300W for incandescent, or 100W for dimmable CFL/LED bulbs.

Lastly, we want to give special recognition to Apple HomeKit compatible smart lights. We're keeping things simple by only listing products from Lutron. These lights work by building around a centralized base station and then pairing lighting modules with that main unit. Our team at Alarm Grid is wholly impressed by what Lutron has to offer, and we can definitely recommend these lights for anyone building around the HomeKit platform. One other major benefit of Lutron Smart Lights is that no neutral wire is required as part of the setup. This can be very beneficial if you do not have a neutral wire in your home's existing electrical wiring. Please note that Alarm Grid only offers the Caseta lineup from Lutron, so that is what we will be focusing on in this buying guide.

The Lutron section of this guide will be split into four (4) categories. First we will look at the smart bridges, or central hubs, that we offer for Lutron. Then we will explore some bundled deals we offer as starter kits. From there, we will check out individual Lutron lighting devices. Lastly, we will examine some accessories for Lutron devices.


First up, we have the Lutron Smart Bridges. There are only two (2) here. You need one of these devices to start building a network of Lutron Smart Lights. You will notice a standard "non-Pro" model, as well as "Pro 2" model. The main difference here is that the "Pro 2" model can integrate with Alarm.com, while the "non-Pro" model cannot. This is completely irrelevant if you are building a HomeKit network around the Honeywell Lyric, as you will be using Total Connect 2.0 as your interactive smart platform instead of Alarm.com. But if you are using HomeKit separately with an IQ Panel 2 Plus, a 2GIG GC3e, or pretty much any other Alarm.com Security System, then this can really come in handy, as you can then integrate your smart lights in with the same network as your alarm system.

Here are our Lutron Smart Bridges.

Model
Notes
Lutron Caseta L-BDG2 "Non-Pro" smart bridge for Lutron. Does not support an Alarm.com integration. Supports up to 50 Lutron devices.
Lutron Caseta L-BDGPRO2-WH "Pro 2" smart bridge for Lutron. Supports an Alarm.com integration. Supports up to 50 Lutron devices.

But before you rush out and buy one of the aforementioned Lutron Smart Bridges, you may instead consider getting one of our Lutron Starter Kits, which all include a Lutron Smart Bridge and some compatible devices to get you started. This can save you a bit of money if you are just getting started with Lutron. Unfortunately, we only have starter kits based around the "Non-Pro" smart bridge. If you are wanting the "Pro 2" model for Alarm.com use, then you will need to buy that model ala carte, along with all the devices you want to pair.

Let's check out our Lutron Starter Kits.

Model
Notes
Lutron Caseta P-BDG-PKG1W Includes Lutron Caseta Smart Bridge, In-Wall Dimmer, Pico Remote, and Wall Plate.
Lutron Caseta P-BDG-PKG2P Includes Lutron Caseta Smart Bridge, Two (2) Plug-In Dimmers, Two (2) Pico Remotes, and Two (2) Mounting Pedestals.
Lutron Caseta P-BDG-PKG2W Includes Lutron Caseta Smart Bridge, Two (2) In-Wall Dimmers, Two (2) Pico Remotes, Two (2) Wall Plates, and Two (2) Mounting Pedestals.

Now we'll look at the actual Lutron Lighting Components. These are the individual, ala carte lighting devices that you pair with your Lutron Smart Bridge. The included notes should help you decide which devices are right for your Lutron network. Lutron keeps things relatively simple here, as the selection is short but sweet.

Here are individual Lutron Lighting Components.

Model
Notes
Lutron Caseta PD-3PCL-WH Plug-In Lamp Dimmer Module. Supports up to 300W for incandescent or halogen bulbs, or 100W for dimmable LED/CFL bulbs.
Lutron Caseta PD-5NE In-Wall Smart Dimmer for Electronic Low Voltage (ELV+) Lights. Supports up to 250W for dimmable LED/CFL bulbs, 500W for incandescent, halogen, or ELV bulbs, or 400W for Magnet Low Voltage (MLV) bulbs.
Lutron Caseta PD-6ANS-WH In-Wall Neutral Smart Switch. Supports up to 720W for incandescent, halogen, ELV, or MLV lights, 6A for LED/CFL, or 3.6A for a ceiling fan.
Lutron Caseta PD-6WCL In-Wall Light Dimmer Switch. Supports 600W for incandescent or halogen bulbs, or 150W for dimmable LED/CFL bulbs.

Last but not least, we have some Lutron Accessories. These include the Pico Remote that you can use a remote control for your Lutron Lights, as well as various wall-plates and some bundles. There are quite a few accessories to cover, and they make the perfect stocking stuffer for the Lutron lover on your gift list.

Here are Lutron Accessories.

Model Notes
Lutron Caseta PJ2-3BRL-WH-L01R Lutron Caseta Pico Remote. Small handheld remote that you can use to control your Lutron Lights. Includes three (3) buttons for turning ON and OFF and adjusting brightness. Can also be used to facilitate a multi-pole setup for your Lutron Lights.
Lutron Caseta PICO-WBX-ADAPT Lutron Caseta Pico Remote Wallplate Adapter Bracket. Allows you to mount your Pico Remote to the wall. Wallplate not included.
Lutron Caseta PJ2-WALL-WH-L01 Lutron Caseta Pico Wall Plate Kit. Includes a Pico Remote, Wallplate Adapter Bracket, and Wallplate.
Lutron CW-1-WH Single Gang Wallplate for Lutron. Double, triple, and quadruple gang wallplates also available!

Door Locks

Door locks are fairly straight forward. They replace the existing deadbolt lock on your front door, back door, patio door, pool door, garage door, or really any door with a deadbolt lock. You will then have smart control over that door, meaning you can LOCK and UNLOCK it remotely using a compatible interactive service platform. This also includes the ability to have the door LOCK or UNLOCK automatically with smart scenes. Most of the locks listed here will allow you to use a traditional key if you want, but you can also manually enter a code into the lock using push-buttons or a touchscreen. This can be very convenient for getting in if you forget your key or don't wish to carry one around.

Virtually any door lock will accomplish the same goal, so what you should base your buying decision on is how reliable the brand is, how you control the door lock locally (e.g. a push-button touchpad or a LED touchscreen), and which design you like. You will also need to decide whether you need a Z-Wave Plus door lock or an Apple HomeKit door lock. Most of the models listed here are Z-Wave Plus variants, but we did include a couple of HomeKit versions for good measure. Many of the door locks listed here come in multiple finishing options to give you some added customization. You will notice that we do not list too many brands here. We really wanted to focus on the ones we feel the most confident in offering.

Here are our top picks for door locks.

Model
Notes
Yale YRD216 From Yale. Push button Z-Wave Plus door lock. Stores up to 250 codes. Available in Polished Brass, Oil Rubbed Bronze, or Satin Nickel.
Yale YRD226 From Yale. Touchscreen Z-Wave Plus door lock. Stores up to 250 codes. Available in Polished Brass, Oil Rubbed Bronze, or Satin Nickel.
Kwikset 914 From Kwikset. Push button Z-Wave Plus door lock. Stores up to 30 codes. Available in Satin Nickel, Aged Bronze, or Polished Brass.
Kwikset Obsidian From Kwikset. Touchscreen Z-Wave Plus door lock. Stores up to 16 codes. Does not allow for traditional key locking/unlocking. Available in Oil Rubbed Bronze or Satin Nickel.
August Smart Lock Pro w/ Connect From August. Includes August Smart Lock Pro and August Connect, which makes integrating w/ Apple HomeKit significantly easier and more reliable. Supports BOTH Apple HomeKit and Z-Wave Plus connectivity. Also supports Bluetooth connectivity. Does not allow for traditional key locking/unlocking. Available in Dark Gray and Silver.
Yale YRD256 w/ iM1 Module From Yale. The integrated iM1 Module allows for use w/ Apple HomeKit. Lock itself can store 25 codes, pairing w/ HomeKit increases limit to 250. Available in Polished Brass, Oil Rubbed Bronze, or Satin Nickel. There is also a Z-Wave Plus variant of the same lock that does not support Apple HomeKit.


Smart Thermostats

Now we're really getting into exciting territory, as smart thermostats allow you to control the temperature in your home from virtually anywhere! This is perfect whether you want to keep energy costs low, or you simply want to ensure you arrive home to a comfy house. We all know how stressful it can be if you forgot to adjust your thermostat before leaving home. Well, now you can worry no longer! All you need to do to get started is cut the power at the breaker for your HVAC system, remove your old thermostat, and install your new smart thermostat in its place. This is easier than you might think! For this category, we will mostly be covering Z-Wave Plus thermostats, but we did include an Apple HomeKit thermostat in the listings as well.

Here are our top picks for smart thermostats.

Model
Notes
Honeywell T6 Pro Z-Wave From Resideo. Uses Z-Wave Plus technology.
Alarm.com ADC-T3000 From Alarm.com. Uses Z-Wave Plus technology. Compatible temperature sensor also available.
2GIG STZ-1 Thermostat From Nortek. Uses state-of-the-art 700-Series Z-Wave Plus technology.
Honeywell T6 Pro WIFI From Resideo. Uses WIFI to connect w/ Apple HomeKit.


Other Smart Home Devices


Alright, we're finishing this up with some great smart home devices that we couldn't really fit into any other category. Our main focus here will be on smart garage door controllers and smart water valves. These are super convenient and useful devices that make a great addition to almost any home. A smart garage door controller connects with your existing garage door motor so that you can open and close your garage door from anywhere or have it open and close automatically with smart scenes. Smart water valves are an excellent emergency tool that you can use to shut-off your water supply in the event of a flood or leak. Many users will pair them with flood sensors for inclusion in smart scenes. Unfortunately for Apple HomeKit users, we don't have any HomeKit devices for this section, and we will only be covering Z-Wave variants in this section.

Check out these miscellaneous smart home devices!

Model
Notes
Honeywell GDCK Garage Door Controller Kit From Resideo. Garage door controller kit that includes Honeywell 5877 Relay Module, Honeywell 5822T Tilt Sensor, and a SSA-1 Siren/Strobe. For use w/ Lyric and LYNX Touch only. Cannot be used with LiftMaster MyQ Garage Door Motors
GoControl GD00Z-8-GC Garage Door Controller From Nortek. Z-Wave Plus Garage Door Opener. Includes tilt sensor for detecting current position of garage door. Cannot be used with Lyric or LYNX Touch.
Alarm.com ADC-SWM150 Smart Water Valve & Meter From Alarm.com. Z-Wave Plus Smart Water Valve w/ Meter. Water valve allows you to shut off the water supply in the event of an emergency. Meter tracks your water usage for energy savings and efficiency. Typically installed by a plumber.
Alarm.com ADC-SWV100 Smart Water Valve From Alarm.com. Z-Wave Plus Smart Water Valve. Used to shut-off the water supply in the event of an emergency. Typically installed by a plumber.


Reach Out to Us!

Got any questions about which smart home devices are right for you, or are you not sure about compatibility? Reach out to us! Our team is happy to help you make your holiday shopping season as easy and as stress-free as possible. The best way to contact us is to email support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. And as always, we look forward to hearing from you!

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Stolen packages are a concern for many individuals. But you can take a stand and prevent thieves from taking your stuff. All you need is a doorbell camera, a Z-Wave door lock, and a monitored security system with Alarm Grid. We'll help you protect your packages from pesky porch pirates!


It doesn't take a genius to figure out how a package gets stolen. The delivery person rings the doorbell and finds that nobody is home. They leave the package out in the open. Then a no-good package thief comes along, swoops up the goods, and you're then left wondering whether or not the delivery got lost in the mail. Countless packages fall victim to this very setup every single day. And if you don't have any evidence, then it can be next to impossible to catch the guilty party.

But there's an easy method to prevent this from happening to you. First, swap out your regular doorbell with a smart video doorbell camera. We recommend using one of the SkyBell Video Doorbell devices for this job. You can choose between a Total Connect 2.0 model and an Alarm.com model depending on which service you use with your system. Remember, you do not need special video monitoring service to get started with a SkyBell Video Doorbell. Total Connect 2.0 will allow a user to pair up to five (5) SkyBell devices per Alarm.com account, while Alarm.com provides support for one (1) SkyBell without true video monitoring service.


Next, configure your SkyBell device to work with your interactive service platform of either Total Connect 2.0 or Alarm.com. You can get push notifications on your phone whenever someone rings your SkyBell device. With the push of a button, you can pull up a live feed of the person at your door and communicate with them using two-way audio. When you see that it's the delivery person, greet them with a pleasant "Hello", and explain that you aren't home at the moment. Then invite them to step inside to drop off the package.

But how will the delivery person get inside? And how will they avoid setting off your security system? Easy. With a Z-Wave door lock, you can unlock the door, and you can disarm your alarm system using either the TC2 or ADC app on your phone. You might even consider making a smart scene to have your door automatically unlock as soon as your system is disarmed. Alarm Grid offers a wide selection of door locks to choose from. We recommend Z-Wave door locks, as they are super easy to program, and they can interface with nearly every modern wireless security system.


Once everything is in order, instruct the delivery person to go inside and leave the package near the door. If you're feeling extra groovy, you might invite them to grab a bottle of water from the fridge. It's hot out there, and your delivery driver would really appreciate the kind gesture. We'll leave that up to you though. If you don't want them walking through your house, then leaving a small snack or a tip by the front door will also show that you care.

Once the driver is gone, re-lock your door and re-arm your system. And just like that, you know that your package is nice and safe, and the porch pirate's plan has been foiled. It may also be a good idea to track any packages you order and know when you can expect them. Also make sure to take a good look at the delivery person when you let them inside. While fraudulent delivery drivers are very uncommon, they're not unheard of. If you're in doubt, instruct the driver to leave the package behind your house or behind some bushes so that you can retrieve it later. This is better than leaving the package wide open in front of your front door.

Of course, this setup will require monitoring service for accessing Total Connect 2.0 or Alarm.com. If your system isn't monitored, or if you don't have a security system, then Alarm Grid has you covered! We offer a wide selection of DIY security systems, including the Honeywell Lyric, the Qolsys IQ Panel 2 Plus, the 2GIG GC3e, and much more. We also offer monitoring plans for all budgets. This type of setup won't require anything fancy, and it's nothing that will break the bank. In the long run, it's worth it for your peace of mind!

If you want to learn more about Alarm Grid monitoring service, or if you have questions about protecting your deliveries, send an email to support@alarmgrid.com. We'll be happy to answer any questions or concerns you might have. Remember that our hours for checking email are from 9am to 8pm ET M-F. We look forward to hearing from you!

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According to a recent report, most Americans have yet to embrace smart home technology. Just 35% of US households have at least one smart home device. Needless to say, adding some automation devices to your home can really put you ahead of the game and make your life more convenient.

Gocontrol ws15z5 1 z wave smart light switch

The recent study included smart home devices such as security cameras, smart doorbell cameras, smart lighting devices, smart controllers, smart door locks, smart garage door controllers, smart thermostats, and more. The findings state that security cameras represent the most popular smart home item, as they are used by 15% of households. But doorbell cameras are showing the fastest growth, as their use has increased by 64% in the past year.

It should also come as no surprise that the study found high income homes more likely to feature smart home devices. Specifically, it was found that households with an annual income of $150,000 or higher are the most likely to own a broad portfolio of smart home devices. While it's true that smart home devices are generally seen as "luxury items", they are becoming increasingly affordable and accessible to more households than ever before.

While we suspected that the prevalence of smart home devices would be somewhat lacking, we did not expect the figures to be this low. It's clear that there is still much potential for the growth of the smart home industry. With about 65% of households reporting no smart home devices, we are sure that many people could really make their lives more convenient by adding just a few. Security-oriented devices like cameras can also provide major benefits.

What many people don't realize is that smart home devices are actually more accessible than ever. They aren't only restricted to the wealthy. Most middle class households can also get started with home automation. And it doesn't mean you need to deck out your entire house with smart home devices. Many users start small. Maybe you would just add some smart lights to an important room, or you could install a camera to monitor the entrance.

Alarm Grid offers many security systems that feature outstanding smart home integrations, such as the Honeywell Lyric and the Qolsys IQ Panel 2 Plus. And with the right monitoring plan, you can even control your smart devices remotely from virtually anywhere in the world. Whether your smart home plans are big or small, we're here to help you get started. There are all sorts of possibilities when you explore the exciting world of smart home automation!

If you want to learn more about how you can create an affordable and effective smart home to make your life more convenient, send an email to support@alarmgrid.com. Also check out our monitoring page to learn more about the services we offer. If you decide to email us, then keep in mind that our hours for responding via email run from 9am to 8pm ET M-F. We look forward to helping you build a convenient smart home that you and your family will love!

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After our big return last week, we're back in a major way with 12 new videos this week! As our headquarters has only partially reopened, I had to try doing some videos again. But a familiar face has returned. We're sure you're eager to see who. Anyway, here come the new Alarm Grid videos!


Adjusting Z-Wave Device Limits On My Qolsys IQ Panel 2 Plus

I show you how to adjust the Z-Wave device limits on your Qolsys IQ Panel 2 Plus Security System. The Z-Wave device limits determine how many of each Z-Wave device type you can pair with the system. There are limits for thermostats, smart sockets, door locks, lights, garage doors, and "other" Z-Wave devices. The maximum total limit for all devices combined is 152 Z-Wave devices. You will need the Installer Code or Dealer Code (default 1111 and 2222, respectively) to change these limits. Also note that the Z-Wave device limit for Alarm.com is 122 Z-Wave devices.


Upgrading the Z-Wave Firmware for My Qolsys IQ Panel 2 Plus?

I show you how to upgrade the Z-Wave firmware for a Qolsys IQ Panel 2 Plus System. This is something you may want to do if the system is running a Z-Wave firmware of less than 6.81.03. At that Z-Wave firmware, you unlock the Smart Start feature for quickly adding Z-Wave devices, and you upgrade the system to the S2 security protocol for automation devices. Any Qolsys IQ Panel 2 manufactured with System Firmware Version 2.4.0 or higher (upgrading later doesn't count) will already have this Z-Wave Firmware Version.


Overview of the Smart Start Feature on the Qolsys IQ Panel 2 Plus

I talk about the Smart Start feature that can be used with any Qolsys IQ Panel 2 that is running Z-Wave Firmware Version 6.81.03 or higher. The Smart Start feature allows you to pair Z-Wave devices by scanning a QR code, instead of performing a traditional inclusion/exclusion process. As of June 2020, only a very limited selection of Z-Wave devices from Qolsys, Alarm.com, Eaton, and Danalock are compatible with the feature. But it can save you time if adding a large number of Z-Wave devices.


Using the Smart Start Feature on the Qolsys IQ Panel 2 Plus

I show you how to use the Smart Start feature on a Qolsys IQ Panel 2 Plus to add new Z-Wave devices. If your IQ Panel 2 is on Z-Wave Firmware Version 6.81.03 or higher and you have a compatible Z-Wave device, then you can use the Smart Start feature to add it to the Z-Wave network. Depending on the Z-Wave device, the QR code may be on the packaging or on the device itself. Some may have the code on both the packaging and the device.


How Many Z-Wave Devices are Supported on the 2GIG GC2 or GC2e?

I discuss the Z-Wave device limits for the 2GIG GC2 and the 2GIG GC2e. The classic GC2 has a standard Z-Wave controller, while the newer GC2e has an upgraded Z-Wave Plus controller. Both support the same Z-Wave devices, though Z-Wave Plus devices will get an extended range and battery life when used with the GC2e. The Z-Wave device limit for both systems is 232 Z-Wave devices, though it should be considered that adding a very large number of Z-Wave devices can diminish system performance.


How Many Z-Wave Devices are Supported on the 2GIG GC3 or GC3e?

I discuss the Z-Wave device limits for the 2GIG GC3 and 2GIG GC3e. Both of these systems have built-in Z-Wave Plus controllers for building an automation network of smart devices. Just like the "lower-end" 2GIG Systems, the GC3 and GC3e can support a maximum of 232 Z-Wave devices, though usually far fewer are actually used in practice. You should also keep in mind that Alarm.com has its own Z-Wave device limit of 122 devices. This means that only the first 122 Z-Wave devices paired with the system will get pushed over to Alarm.com.


Excluding the Kwikset Z-Wave Lock from the Lyric Controller

I show you how to exclude a Kwikset Z-Wave Lock from a Z-Wave network using a Honeywell Lyric Alarm System. Clearing the lock from the network will wipe out all of its residual Z-Wave data. This is normally done before adding the lock to the Z-Wave network, or when you need to delete it from the system. The Lyric can be used to clear the Z-Wave network data in the lock, even if the lock wasn’t paired using the Lyric to begin with.


Including the Kwikset Z-Wave Lock from the Lyric Controller

I show you how to pair a Kwikset Z-Wave Lock with your Honeywell Lyric Alarm System. This will allow you to control the lock from the panel and remotely from Total Connect 2.0 if the system is monitored and set up with the service. Normally, an exclusion process is performed before the inclusion process. Most Kwikset Locks have a simple button that is used for including and excluding. Pressing this button while the system is in its inclusion mode will include the lock into the Z-Wave network.


Excluding a Schlage Z-Wave Lock with the Honeywell Lyric

I show you how to exclude a Schlage Z-Wave Lock from a Z-Wave network using the Honeywell Lyric Alarm System. Just like most other Z-Wave devices, an exclusion process is normally performed either before adding the device to the Z-Wave network, or when deleting the device from the Z-Wave hub. For a Schlage Lock, you must access the programming code that is found on a white sticker underneath the lock's main cover. You will need a screwdriver to remove this cover.


Including a Schalge Z-Wave Lock with the Honeywell Lyric

I show you how to include a Schlage Z-Wave Lock to the Lyric's Z-Wave network. A Schlage Lock will follow the same process for inclusion as it does for exclusion. However, you will normally want to exclude the lock first to wipe out any residual Z-Wave data. To include the lock, simply enter the programming code on the lock's sticker, followed by the [0] key while the Lyric System is in the appropriate Z-Wave inclusion mode.


Enrolling a Z-Wave Lock to My Qolsys IQ Panel 2

In his triumphant return, the always fantastic Jorge shows you how to enroll a Z-Wave door lock to your Qolsys IQ Panel 2 System. This is done by putting the IQ Panel 2 into its Z-Wave inclusion mode and then activating the inclusion function on the lock. For most locks, you will want to clear the lock from the network to wipe its residual Z-Wave data before completing the inclusion process. The lock can then be controlled from the panel, as well as from Alarm.com if the system is monitored with access to the service.


Resetting an Interlogix Simon XT to Factory Defaults

This is an update from a previous video shot more than a year ago. Jorge shows you how to reset an Interlogix Simon XT System back to its factory default settings. This will reset the Master Code (1234) and the Installer and Dealer Codes (both 4321), delete any added codes and system zones, and restore all settings and configurations to their default values. It is important to note that if the option for "Phone Lock" in system programming is enabled, then certain settings will not be affected by the default.

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After a long hiatus, our video recap makes its triumphant return! With our headquarters only partially reopened, all the new videos feature myself. We promise your favorite video stars Jorge and Jarrett will be back soon. But for now, check out these four (4) new videos about Z-Wave locks!


Including the August Smart Lock Pro to the Lyric Controller

I show you how to pair the August Smart Lock Pro with the Honeywell Lyric Alarm System. All Z-Wave operation for the August Smart Lock Pro is accomplished through the August Home App. You will need to first set up the lock through the app before you will be able to pair it with the Lyric System. The app can be downloaded for free from both the Google Play Store and the Apple App Store.


Excluding the August Smart Lock Pro to the Lyric Controller

I show you how to exclude the August Smart Lock Pro from the Honeywell Lyric Alarm System. Just like with the inclusion process, the exclusion process is done through the August Home App. The app will know whether or not the August Smart Lock Pro is currently paired with a Z-Wave network. Unlike most Z-Wave devices, you do not need to perform an exclusion before attempting to pair the August Smart Lock Pro with a Z-Wave network.


Including the Yale Z-Wave Door Lock to the Lyric Controller

I show you how to pair a Yale Z-Wave Door Lock with the Honeywell Lyric Alarm System. Pairing a Yale Lock with your Lyric Panel will offer several advantages. For one, you can control the lock locally at the panel. And if your system is monitored with access to Total Connect 2.0, then you will also be able to control the lock remotely using a phone or web browser, as well as include the lock with Total Connect 2.0 smart scenes.


Exclude the Yale Z-Wave Door Lock to the Lyric Controller

I show you how to exclude a Yale Z-Wave Door Lock from the Honeywell Lyric System. Excluding a Z-Wave device basically means deleting, or clearing, it from a Z-Wave network. Once you do this, you will need to pair the device with a new Z-Wave network before you will be able to use it with a Z-Wave controller. Unlike most Z-Wave devices, you do not need to exclude a Yale Lock from a Z-Wave network before performing the inclusion process.

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If you're looking for a versatile and effective smart lock solution, then August Smart Lock devices might be for you! There are all sorts of useful integrations you can set up using August Smart Locks, and you can certainly find an option that works for you with the right equipment!

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The easiest way to interface an August Smart Lock with a security system is through Z-Wave. Many wireless alarm panels readily accept Z-Wave devices, and the pairing process is actually very easy. The important thing to remember though is that only the August Smart Lock PRO offers Z-Wave functionality. The PRO is the version of the August Smart Lock sold by Alarm Grid. If you have a non-PRO model, then it won't be able to do Z-Wave.

The advantage to pairing an August Smart Lock PRO with your security system as a Z-Wave device is that it will be automatically pushed over to an interactive automation platform used with your system. This is typically Total Connect 2.0 or Alarm.com depending on the system you are using. By having your August Smart Lock PRO on the same platform as your other automation devices, you can create robust smart scenes for automatic operation. This truly is a great way to get the most out of your August device!

But let's say that you have the non-Z-Wave, "standard" model. There are still ways in which you can include your August Lock with your automation network. The August Connect WIFI Bridge will allow you to connect your August Smart Lock with a local WIFI network. This is possible for both the PRO and non-PRO models. By doing this, you can complete a server-to-server integration with Total Connect 2.0. We have a handy FAQ on the subject that you can view here. Please note that this WIFI integration is only available for TC2. If you want to integrate an August Lock with Alarm.com, then it has to be through Z-Wave. And if you need to buy both the August Smart Lock PRO and the August Connect Bridge, then make sure to scope out this bundled package that includes both!

Lastly, if you are a frequent user of iOS devices and Apple HomeKit, then you might be interested in pairing your August Smart Lock PRO with your HomeKit network. This can technically be accomplished without any extra equipment, as any August Smart Lock PRO is capable of communicating with a dedicated HomeKit hub across a Bluetooth connection. However, we usually recommend using the August Connect Bridge for this job, as the connection will be more reliable. Using WIFI instead of Bluetooth also allows the lock and the Apple HomeKit hub to be located further apart. For more info on using your August Lock with HomeKit, check out this FAQ.

The August Smart Lock PRO and the optional Connect WIFI Bridge are both available for purchase from Alarm Grid! If you have any questions about the August Smart Lock PRO, or if you want to learn more about monitoring service for access to Total Connect 2.0 or Alarm.com, send us an email to support@alarmgrid.com. We're always happy to help you explore your options so that you can make an informed purchasing decision. Our support and planner teams check email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Alarm Grid welcomes you to June! The year has certainly flown by. While there have been some challenges, we're here to help you take a step back from it all, and instead focus on the ever-exciting world of security and home automation! Here is what you can expect soon from Alarm Grid.


Next Generation Systems

If you follow this blog regularly, then you will already know that the Resideo PROA7PLUS from Honeywell Home and the Qolsys IQ Hub will soon be entering the market as brand-new, state-of-the-art security systems. Both are expected to be fantastic options for anyone looking to outfit their home or business with a new system. We also believe that they will be great for existing security system users who want to spice things up with a brand new panel upgrade. While we unfortunately cannot provide an official release date for either of these systems just yet, we can say that they are coming soon. Stay tuned for further updates.


Home Automation for Summer

Summer is a great time to get started with home automation. As we have outlined previously, nearly all Alarm Grid customers have a system that can readily support Z-Wave Smart Home devices. A popular option for the summer months is to outfit the home with a new Z-Wave thermostat that can be controlled from anywhere. That way, you can enjoy maximum energy savings, while still returning to a home that is cool and comfortable. We also sell other smart home devices, such as smart lights and smart door locks. And if you are a regular iOS user, you might also consider building around the Apple HomeKit platform.

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ISC West 2020 in October

We just wanted to give a friendly reminder that ISC West 2020 has been pushed back to October this year. We know all the security enthusiasts out there are accustomed to having the event in the spring time. But we believe that an autumn ISC West will be a nice change of pace. And it also gives manufacturers more time to truly bring their A-game. Just like last year, Alarm Grid will have a full team on the demonstration floor covering the exciting action. We're sure that there will be a few surprises along the way, and you certainly won't want to miss this year's edition!


Get Monitored!

Remember that the only way to truly unlock the full potential of your security system is with Alarm Grid monitoring service. We have monitoring plans for all budgets and security and automation needs. If you haven't already, make sure to check out our monitoring page. You can also review this prior post to learn about our monitoring plans in full detail. If you have any questions, you are free to email us any time at support@alarmgrid.com. Our support and planner teams check email Monday thru Friday from 9am to 8pm ET. We look forward to hearing from you!

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Did you know that your Alarm Grid Security System most likely has smart home automation capabilities? While keeping your home or business safe with trusted monitoring service is the main function of an alarm system, the world of home automation is easily accessible and very exciting.

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As a quick recap for anyone who may not be familiar with automation or the concept of a "smart home", it refers mostly to two (2) somewhat related ideas.

1) Being able to control devices remotely (aka, while you are away from the premises).

2) Being able to have devices activate automatically based on a schedule and/or predetermined events, with no action required on your part.

These devices that we speak of are collectively referred to as "smart devices". There are all sorts of smart devices that you can integrate into your automation network. Some examples include:

  • Smart Lights - Illumination devices that you can control remotely and turn ON or OFF automatically. These come in many forms, including light bulbs, in-wall switches, plug-in modules, and even wall outlets. Smart lights are perfect for making it appear as though someone is present while away or on vacation.
  • Smart Door Locks - Access control devices that you can operate remotely and LOCK or UNLOCK a door automatically. These are typically deadbolt devices that prevent unauthorized individuals from gaining access to your home or business. In addition to remote operation, these devices can also be automated based on a schedule or the condition of other devices in your home.
  • Smart Thermostats - Temperature control devices that you can be adjusted locally or remotely and INCREASE or DECREASE the temperature. The operation of these devices can also be automated based on a schedule or event. These wire in directly with the HVAC system in your home or business. The setup is surprisingly simple, and it can be easily completed by a DIY user.
  • Smart Water Valves - Water shut-off switches that you can trigger locally or remotely. If you CLOSE the valve, then the flow of water will be stopped. If you OPEN the valve, then the flow of water will proceed when a faucet is activated. Smart water valves can be very important if the building is prone to flooding or water damage. These devices can be automated based on the activation of a flood sensor.

Now that you know a little more about smart devices, you're probably wondering how to get started. The first thing that we advise doing is selecting a smart protocol to build around. This refers to the type of wireless communication that the individual smart devices will use to speak with the centralized hub.

The smart hub, also known as the controller, is the single most important piece of equipment in any smart home. All of your individual smart devices will communicate their status with this centralized hub. And when you go to control your devices remotely, all incoming commands will pass through the hub before ultimately being forwarded to the individual device. Without the smart hub, home automation is impossible.

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When you select a smart hub, you are also selecting the wireless protocol for your network. All of the individual smart devices in your network must use that same wireless protocol to communicate successfully with the main hub. As a result, your smart hub determines which devices can (and cannot) join the network.

A great aspect of most security systems sold by Alarm Grid is that they can double as smart hubs for your automation devices. The panels that we sell support the Z-Wave wireless communication protocol. Virtually any Z-Wave device can be enrolled with an alarm system that supports Z-Wave communication.

Once you have a Z-Wave device enrolled with your system, a few things become possible:

1) Operate your programmed Z-Wave devices on the main system display. This is the same place where you arm and disarm your system.

2) Control your programmed Z-Wave devices remotely using the same platform you use for controlling your system, namely, Alarm.com or Total Connect 2.0. This requires monitoring service.

3) Build complete smart scenes, in which multiple Z-Wave devices are controlled simultaneously. This is done through either Alarm.com or Total Connect 2.0. Again, alarm monitoring service is required.

While all of this certainly sounds exciting, we understand that it may seem a little daunting at first. If you are already an Alarm Grid monitored customer, then there's a good chance that your system is already capable of serving as a central hub for your Z-Wave network.

The following systems readily support Z-Wave communication, with no add-ons being required:

Additionally, the following panels can be upgraded to support Z-Wave communication:

Of course, there are other options besides Z-Wave for home automation. If you are an iOS user, then you might consider getting a security panel that can support the robust and powerful Apple HomeKit automation platform. The Honeywell Lyric is a great option for this. You can learn more about HomeKit in this prior post.

Another option for lighting control is the Lutron devices that use their own communications protocol. Lutron is known for their tight integration with Alarm.com, and they certainly make for a great starting point if you are looking to establish a smart lighting setup. More info on using Lutron with Alarm.com can be found here.


Alarm Grid is about more than just security. We can help you establish the perfect automation network for your home or business. Getting started with smart home automation is easy, and it's a fantastic way to get the most out of your security system. Whether you go with Z-Wave, Apple HomeKit, Lutron, or use a combo setup, we will be there to help you every step of the way.

If you aren't already monitored by Alarm Grid, now is a great time to get started. Smart home automation is included with all of our Silver, Gold, and Platinum Level Plans. This post will tell you all about our monitoring plans so that you can make an informed decision. Alarm Grid monitored customers are provided with free technical support online and over the phone. This includes helping you create the perfect smart home.

The best way for an Alarm Grid monitored customer to get help with all of their smart home questions is to email support@alarmgrid.com or call (888) 818-7728. Our support technicians will be happy to help you in building your smart home network. Remember that our business hours run from 9am to 8pm ET M-F, so make sure to plan accordingly. We look forward to hearing from you soon!

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Hi DIYers! Today, we plan to talk about some of the specifications of Z-Wave Plus and how the protocol has been improved over classic Z-Wave communication. Setting up some Z-Wave Plus devices with your system is a great way to get started in the exciting world of home automation!


You probably see us talking about Z-Wave Plus all of the time, but you might not know why we get so excited about it. If you didn't know, Z-Wave Plus is a wireless communication protocol that is frequently used with smart home devices. This includes peripherals like smart lights, door locks, programmable thermostats, and more. Many of the systems we sell and support include built-in Z-Wave controllers so you can start pairing these convenient devices. Today, a collective group called the Z-Wave Alliance is working to further improve upon this robust and convenient form of local wireless communication.

By nature, Z-Wave offers many important advantages. Wireless communication makes installation and set up super easy, which is great for DIYers who don't want to hire a professional installer. And by using them with your monitored security system, you can operate these devices remotely through an automation platform like Total Connect 2.0 or Alarm.com. Both platforms offer their own mobile app so that you can control these devices from virtually anywhere! And you can even establish smart scenes so that your Z-Wave devices operate automatically based on a schedule or with certain events on your system. How cool!

But not all Z-Wave devices are created equal. More recently, we have seen the rise of "Z-Wave Plus" devices, also known as 500-Series devices. This is as opposed to what we sometimes refer to as "classic Z-Wave" devices, or 300-Series devices. When given the option, you will definitely want to go with the newer and more advanced Z-Wave Plus 500-Series devices. This will provide you with the best possible end user experience.

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Before we get into Z-Wave Plus specifications, we want to quickly mention what you will need to achieve a Z-Wave Plus setup. To unlock the full potential of Z-Wave Plus, you will need a Z-Wave Plus controller and certified Z-Wave Plus devices. You can use classic Z-Wave devices with a Z-Wave Plus controller, but you will only get the functionality of classic Z-Wave.

Likewise, you can use Z-Wave Plus devices with a classic Z-Wave controller, but again, you will only have the same 300-series functionality. If you want true Z-Wave Plus, you must have a Z-Wave Plus controller and certified Z-Wave Plus devices. Check for the label shown at the top of this post to determine if a device is Z-Wave Plus. That label should be found somewhere on the product box.

Now that we have that out of the way, you might be wondering what's the big deal about Z-Wave Plus. After all, you can technically do anything with classic Z-Wave that you can do with Z-Wave Plus. The thing is though, Z-Wave Plus can do it better. This comes down to a few different considerations. Namely, Z-Wave Plus offers further range, extended battery life, and better reliability overall.

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When it comes to Z-Wave range, signal hopping is key. Z-Wave signals actually have the ability to "hop" through other Z-Wave devices. Each time a "hop" occurs, the signal is repeated to extend the range. A Z-Wave signal can make up to four (4) of these hops on its way to the intended destination. By adding more Z-Wave devices, you are establishing a stronger mesh network.

Z-Wave Plus devices allow for about 50 to 60 feet between hops. So you can expect a roughly 200 foot range for a Z-Wave Plus device if you have a strong mesh network for signal hopping. Conversely, a classic Z-Wave device will only offer a range of about 30 to 40 feet between hops. That's only a range of about 120 feet with a strong mesh network. By using exclusively Z-Wave Plus devices, you are getting a roughly 66% increase in range!

Battery life is also something to consider for Z-Wave devices that do not plug in or connect with electrical wiring. This is common for most Z-Wave locks and even some thermostats like the Honeywell T6 Pro Z-Wave. The Z-Wave Alliance designed Z-Wave Plus devices to consume less power, which has improved their expected battery life by about 50%. This will save you money with fewer required battery changes!

Lastly, you should consider the fact that Z-Wave Plus offers better reliability than classic Z-Wave. This is important for ensuring that any Z-Wave commands and signals ultimately reach their intended destinations. Certified Z-Wave Plus devices are also required to support Security S2, which includes complete Diffe-Hellman Symmetric Encryption for enhanced security. And perhaps most importantly, Z-Wave Plus devices can receive firmware updates over-the-air (OTA), allowing developers to streamline any needed improvements.

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The future certainly looks bright for Z-Wave, as the Z-Wave Alliance is currently working on 700-Series Z-Wave Communication. This represents the future over the current Z-Wave Plus 500-Series. We do not have the details on 700-Series, including when it will be made widely available, but it is expected to communicate up to 150% further, while using even less power for improved battery life! These devices will also offer enhanced processing for signal transmissions that are up to 18% faster.

At this time, no security systems support 700-Series technology. But there are still fantastic systems like the Qolsys IQ Panel 2 Plus which support Z-Wave Plus 500-Series communication. With Z-Wave on your side, you can truly make your alarm system stronger than ever and achieve a more convenient life! If you have any questions about Z-Wave technology, you are welcome to email us at support@alarmgrid.com. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

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Hi DIYers! Are you still looking for the perfect smart lock? We have some brand-new options available with the Yale YRL236 and Yale YRL256. Both options utilize Z-Wave Plus connectivity and make great additions to your growing smart home network. They are perfect for use with TC2 and ADC.

When it comes to choosing a Z-Wave Plus Smart Lock, you want to make sure that the device you choose is easy to use and does its job of keeping your home safe. With a proven company like Yale from Assa Abbloy, you can rely on these smart locks with complete and total confidence. It has never been this easy to protect your home.

The Assure Lever Locks from Yale feature aesthetically pleasing designs that fit-in nicely with any home decor. Both the YRL236 and YRL256 models come in three (3) different finish options. These are Polished Brass, Satin Nickel, and Oil Rubbed Bronze. We know that the stylish consumer will find the design that matches their home the best. After all, we know that appearance matters too.

There is one major difference between the YRL236 and YRL256 models. The YRL236 includes a more traditional acrylic push-button keypad, while the YRL256 uses an electronic touchscreen. The acrylic keys of the YRL236 are durable and specifically designed to not wear-off with repeated use. The touchscreen keypad of the YRL256 is state-of-the-art and perfect for users who want a more advanced experience.

Whether you choose the tried and true push-button keypad of the YRL236 or the futuristic touchscreen keypad of the YRL256, you can be sure that you are getting an exceptional smart device. Both options feature back-lighting, which means that you will have no trouble using your door lock at night when it's dark outside. Other built-in features include auto re-locking, privacy mode, and tamper alarms.

The YRL236 and YRL256 both pair nicely with any Z-Wave controller. We recommend using a Z-Wave Plus controller for optimal wireless range and battery life. Both of these Yale Smart Locks are excellent devices for your smart home. You can get both the YRL236 and the YRL256, plus many other smart home devices, right from the Alarm Grid website. We also encourage you to check out our alarm monitoring page so that you can learn more about accessing Total Connect 2.0 and Alarm.com.

If you have any questions about the YRL236, the YRL256, or any of our smart home products, please reach out to us. The best and most efficient way to ask us questions is to email support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to answering all your smart home questions!

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