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Hi DIYers! Since its inception in 2012, Alarm Grid has prided itself in being the premier no-contract option for home security. We believe that the no-contract model provides a better experience and greater flexibility for customers. Let's take a look at why no-contract monitoring is ideal.

Alarm grid inside security stickers

No-contract alarm monitoring is exactly what it sounds like. It means that the customer is not locked into any contract, and they are free to terminate their monitoring service at any time. Alarm Grid also does not charge any fees for cancelling service. The only thing keeping a customer with us is the simple fact that we provide the best monitoring service and customer support at a fair price. If a customer no longer wants to receive monitoring service, or if they find another company who they believe can do it better, they can leave whenever they would like. It's this level of freedom and versatility that has helped make Alarm Grid what it is today.

At first glance, an alarm monitoring contract might not seem like a big deal. A customer might think that they can just wait out the duration of their contract and then take their system to a different alarm monitoring company later. Unfortunately, it isn't always this easy and simple. Some monitoring contracts can run for several years, and the only way to escape the alarm contract is usually to pay a potentially costly cancellation fee. Plus, many alarm companies use proprietary equipment that can only be used with that particular company. Or they may refuse to release the communicator or provide the Installer Code for the system if the customer leaves. Even if you received the panel for free, it might not do any good if the system only works with that company. Recently, we have even heard of monitoring contracts specifically stating that the company would not be legally required to release the communicator even after the alarm contract expires!

However, Alarm Grid does not play these games. The equipment that we offer is all non-proprietary. It can be used with any alarm monitoring company that is willing to register it. We also encourage our customers to use the default Installer Codes for their systems so that they are empowered. They won't get locked out of programming, and they will be able to take their system to a new monitoring company if they choose to do so. And if a customer ever does decide to leave Alarm Grid, we will absolutely release the communicator for their system so that it can be easily reused. This is your system, not ours. You are free to do whatever you would like with it.

The one thing Alarm Grid will never do is trap its customers. We know that our service is the best, and we don't need to force our customers to stick with us. If an Alarm Grid customer wakes up one day and realizes that our service isn't for them, they are free to leave. We won't hold it against them. But they won't have that level of freedom with alarm monitoring companies that use contracts.

Make the smart choice. Choose Alarm Grid no-contract monitoring so that you are in control of your monitoring service. We're sure that you'll love what we have to offer. And if you don't, then you can leave at no cost. Please check out our monitoring page for more information about our no-contract monitoring plans.

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An exciting new feature is now available for users of the Qolsys IQ Panel 2. It is now possible to view the live video feed for Alarm.com Cameras directly from the panel itself. This is made possible through firmware update 2.2.1, which can be easily downloaded to the IQ Panel 2 System.

Qolsys iq panel 2 at and t wireless security system with at and The feature is compatible with both the IQ Panel 2 Plus and the standard IQ Panel 2 System. There are a few things to keep in mind about the live video feature. First, the panel must be connected to an active WIFI network in order for the feature to work. If the WIFI goes down, the panel will be unable to stream live video.

Second, the feature only works with compatible Alarm.com Cameras. Some cameras will allow the IQ Panel 2 to stream both video and audio, while others are for video only. The compatible cameras are listed below:

Note: The ADC-V521IR needs Firmware IP8137-ALAM-0100d1 or higher for two-way audio. The ADC-V522IR Must be Hardware Version 0101 with Firmware IP8168-ALAM-0100b9 or higher for two-way audio.

Additionally, the cameras below are for video only:

Third, a user will need to have an alarm monitoring plan that supports video. For Alarm Grid customers, these are the Platinum Level Plans. For two-way audio, the feature "Audio for Non-Doorbell Cameras" must be enabled on the user's Alarm.com account.

Remember, Firmware Version 2.2.1 is needed on the IQ Panel 2 System to support this feature. The IQ Panel 2 Plus should arrive with this firmware update already applied. But the standard IQ Panel 2 may need to have the firmware update applied. The panel should be connected with a WIFI network, have its transformer plugged-in and have a charged battery before performing the update to the system. If you need to upgrade the firmware, complete the following steps first:

1. Access the upgrade menu. Start from the home screen of the Qolsys IQ Panel 2. Press the small grey bar at the top. Choose Settings > Advanced Settings > Enter Installer Code (default 1111) > Upgrade Software. This will take you to the upgrade menu.

2. Provide the Patch Tag. Press "Patch Tag". Then enter in "iqpanel2.2.1". Press OK. This will provide the Patch Tag associated with the update.


3. Perform the update. Click "Upgrade Using Network". The update should begin to install. Press OK when prompted. The panel should reboot, and the update will be applied. This will take about five minutes. The home screen should be displayed once the update has been successfully applied.

Next, the feature must be enabled for the IQ Panel 2. This is done from Alarm.com. Login to Alarm.com website. Then choose the "Video" option on the left, followed by "Settings" at the top. Then choose "Stream Video to Security Panel Screen". Every compatible camera will have an "Authorize" toggle switch that must be selected to be used with this feature. Once all the cameras have been enabled, you can log-out of Alarm.com.

Finally, you can try streaming the live video feed from your Qolsys IQ Panel 2. Swipe left on the screen until you reach the "Live Video Cameras" page. Find the camera you want to view, and press the Play button. The panel will begin streaming the live video of the camera.

Firmware Version 2.2.1 also provided some other fixes and changes for the IQ Panel 2. These include:

  • Improved reliability and performance for Live Answer and Live View features
  • Filtering out unneeded "Motion Activated" messages sent from Alarm.com
  • Corrects a Chime and Voice problem that resets settings to "Nighttime Mode" after performing a Software Update
  • Corrects an issue where extra zones numbered 130 - 136 could be present on Alarm.com
  • Corrects a problem where the panel was reporting cellular strength signals when disconnected fro the network

If you have any questions about this new feature, please reach out to us at support@alarmgrid.com. Or call us at 888-818-7728 from 9am thru 8pm Monday thru Friday. We hope you enjoy using the video feature with your IQ Panel 2!

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Hi DIYers! We've received news from Honeywell that Total Connect 2.0 has been updated. While this is not a major update, there are a couple of new features that may improve the experience for end users. The update primarily concerns TC2 notifications and partitions for VISTA Systems.

Under the Notifications tab, notifications are now auto-grouped into different subcategories. This will make it easier for users to quickly sort through notifications. Sorting notifications can also be accomplished by using the filter button located in the upper right corner. Pressing the filter button gives the user many different filtering options.


As for the Partitions Feature, users with multiple locations can now select the number of locations displayed from the main screen of Total Connect 2.0. This can help with screen loading and make it easier to view the desired location:


Finally, Honeywell has corrected an issue that prevented VISTA users from adding new users to TC2 after replacing the panel's cellular communicator. Now, all VISTA users should be able to add new users to TC2 successfully.

If you have any questions about this update, please feel free to reach out to us at support@alarmgrid.com, or call us at 888-818-7728 from 9am thru 8pm EST Monday thru Friday.

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Hi DIYers! Today we are extremely pleased to announce that the brand-new Qolsys IQ Panel 2 Plus Security Systems are here! Three different versions of the system are currently available on the Alarm Grid website. This is truly very exciting news, as we are sure you will love these systems.




With the IQ Panel 2 Plus, Qolsys has raised the bar for wireless all-in-one Alarm Systems. These are definitely some of the most robust and powerful panels we have ever offered from Alarm Grid. Currently, there are three versions of the system available:

All of the IQ Panel 2 Plus Systems provide support for the top-of-the-line PowerG Wireless Sensors. These sensors operate at 915 MHz, and they can be used from up to 2,000 feet away from the IQ Panel 2 Plus in open air. This will allow users to setup their sensors from virtually anywhere on the property, regardless of where their alarm system is located. The sensors are also protected by 128-bit AES encryption, making them nearly impossible to be hacked or taken over by others. These are definitely some of the most versatile and secure alarm sensors that we have ever encountered.

In addition to PowerG, each IQ Panel 2 Plus System will provide support for a sensor lineup at a lower wireless frequency. There are three different "flavors" that a user can choose from. These are support for 319 MHz Qolsys Sensors and Interlogix/GE Sensors, 345 MHz Honeywell 5800 Series Sensors and 2GIG Sensors, and 433 MHz legacy DSC Sensors. The 319 MHz and 345 MHz options are already available, and the 433 MHz option should be available soon. Also note that a Verizon LTE version of the 345 MHz sensor option should also be arriving in the near future.



Every IQ Panel 2 Plus System comes with a built-in WIFI card and an LTE cellular communicator. This will provide an immediate dual-path communication setup for the system. The only thing that an end user will need is an appropriate alarm monitoring plan. If either path ever goes down, the IQ Panel 2 Plus will still be able to use the other communication path and remain monitored. Both AT&T and Verizon LTE options for cellular monitoring are available.



The Qolsys IQ Panel 2 Plus has also made great strides in video surveillance. Users can view the live feed for their Alarm.com Security Cameras right from the panel itself. And Qolsys worked to better-integrate the system with the SkyBell Doorbell Cameras. Now, a users can answer their SkyBell doorbell from their panel. They can even have a live conversation with the person at their door from their IQ Panel 2 Plus! This is also possible for any ADC Camera that supports two-way voice.

The IQ Panel 2 Plus also supports a plethora of other features. These include Bluetooth disarming, an integrated glass break detector, a built-in 5MP camera, an integrated Z-Wave Plus Controller and an easy-to-use setup wizard for getting started with the system. All of this makes the IQ Panel 2 Plus one of the best systems we have ever had the pleasure of using.



The Qolsys IQ Panel 2 Plus is available from Alarm Grid now. If you have any questions, please feel free to contact us at support@alarmgrid.com, or call us at 888-818-7728 from 9am to 8pm EST Monday through Friday. We hope that you will enjoy this system as much as we do, and we look forward to hearing from you!

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Hi DIYers! As you all know by now, home security is important. But like many important things in life, home security isn't free. Fortunately, the cost for a home security system is probably not as much as you think. Today, we're breaking it down, to show you the true cost of home security.

Alarm grid inside security stickers

Now first of all, we can't speak for other alarm monitoring companies. They may offer monitoring service and equipment that is more or less expensive than what is offered from Alarm Grid. But keep in mind that Alarm Grid has no-contracts, no added fees, and all of the equipment is non-proprietary and yours to keep. With Alarm Grid, what you see is exactly what you get, and customers choose to stay with us because of the top-level service and support that we provide. However, if you ever do choose to leave Alarm Grid, you can certainly bring your equipment to a different monitoring company.

So with that out of the way, let's focus on what a customer can expect to pay with Alarm Grid. First, they will need equipment. This includes a control panel, security sensors and any additional add-ons, like a keypad or a cellular communicator. Some customers might already own security equipment that they can use to get monitored with Alarm Grid. But let's assume the customer is starting from scratch. In this situation, the cheapest option is generally to obtain a security system kit.

Qolsys iq panel 2 verizon 3 1 kit wireless alarm system 3 door sA security system kit includes everything a new user needs to get started with home security. This usually includes a wireless all-in-one (AIO) panel, a few door and window contacts, a motion sensor and a cellular communicator. Of course, more sensors can be added, like smoke detectors, glass break detectors, flood sensors and more. But for a basic setup, a kit is a great start.

So how much does a kit cost? Well, it depends on the kit. Let's assume that the user has a small home or an apartment and they want the reliability and performance of an LTE cellular communicator. Let's also assume that they want the panel to have a built-in Z-Wave controller so that they have the option for adding Z-Wave devices later on.

In this case, the cheapest option is the 2GIG GC2 Verizon-LTE 3-1 Kit. This kit comes with a 2GIG GC2 System, 3 door and window contacts, a motion sensor, a Verizon LTE Communicator and a Honeywell LT-Cable for powering the system. The panel also has a built-in Z-Wave controller for operating up to 232 Z-Wave devices. Yes, there are more-advanced panels available. But all things considered, the GC2 will still get the job done in most situations. The complete kit linked above costs just $339. Add in an optional desk stand to make the installation even easier, and the cost is just under $350 dollars. So a complete security system can be obtained for just $350, assuming that the user cannot find any cheaper used equipment somewhere else.

2gig cp21 345 front

Once a user has a system, they just need a monitoring plan. Again, Alarm Grid has no activation fees, and since a desk mount was purchased, the hypothetical user will not need to pay an installer to set up their system. The most popular monitoring plan from Alarm Grid is the Gold Plan. This will provide the user with service from a central monitoring station, remote Z-Wave control, access to the Alarm.com interactive service and text and email alerts for system events. This plan is just $35 per month. Multiply that by 12, and the cost is just $420 per year. So adding things up, a user can achieve a complete and robust security setup with top-of-the-line alarm monitoring for just $770 the first year and $420 every following year.

But things can get even less expensive. If a user doesn't need central station monitoring, they can get a Self-Monitoring Plan. With this type of plan, a user will receive email and text alerts regarding any system events. They can then contact the authorities on their own. The Self-Gold Plan is just $25 per month, or $300 per year. So with that setup, a user will pay just $650 the first year, and $300 every year after.

Keep in mind, this is just assuming one type of scenario. If a user requires a more-advanced system, additional sensors or video surveillance, the costs will probably be higher. Likewise, if a user already has equipment or they can get by without cellular monitoring, the costs can be even less. But if you want a basic estimate of how much home security costs, it's just $350 down, and then $420 annually.

Of course, some people get stuck into long-term contracts with their security company, and they might pay upwards of thousands of dollars in installation and activation fees. But not with Alarm Grid! We provide top-quality alarm monitoring, exceptional customer service and support, and non-proprietary equipment at an affordable price. Remember, paying a small price to protect your home or business can save you a huge amount of hassle and expenses later. Sign-up for alarm monitoring today!

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Hi DIYers! Today we have great news regarding Total Connect 2.0. Honeywell has updated the website version of Total Connect 2.0, and they are also planning to update both the iOS and Android mobile app versions in the near future. Let's dive in and take a closer look at these changes!

On the website version of TC2, there is now a "Refresh Status" button under the "Locations" tab. Previously, this feature was only available for the mobile app versions of TC2. Pressing this button will send a "refresh status" signal between Total Connect and the alarm panel to help users determine if their panel is currently connected with the service. If the panel has recently lost its connection or has reconnected to the network, the Refresh Status button will allow users to confirm the current condition. This can be useful for making sure that the panel is currently communicating properly with Total Connect 2.0.


Total Connect will also soon be adding an option to use a fan icon in association with any Z-Wave smart home devices. This will be the recommended icon for any Z-Wave fans that may be used with the Total Connect 2.0 service.

Honeywell will also soon enable Total Connect 2.0 desktop notifications for the Google Chrome and Mozilla Firefox web browsers. In order to receive desktop notifications, the user must enable notifications from their web browser, and they must have email notifications enabled for their TC2 profile. Desktop notifications will only be sent while the web browser is open. Honeywell is also working on enabling notifications for the Safari Browser as well.

As for the mobile app versions, users will soon be able to conveniently access the TC2 Amazon Alexa Skill from the main settings menu. New users will also see a special Amazon Alexa Welcome screen upon first opening the app.

The Android version of the TC2 Mobile App will soon provide support for Total Connect Comfort and RedLINK Connected Thermostats. Users will be able to control these devices right from the TC2 Android Mobile App.

A new button will soon be added to the login screen for users to launch an option to login through face-recognition or fingerprint ID. The iOS app version will support both face-recognition and touch ID, depending upon which version of iOS is being used. The Android app version will only support fingerprint ID, at least initially. These features will be very useful for users who lost their password, have their password cleared or who have experienced a failed face-recognition or touch ID attempt.

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Not every building that receives monitoring service is a traditional home or business. Alarm monitoring services are often provided for abandoned or vacant buildings. This is done to monitor the premises and make sure that no unwanted intruders are present. Just a few simple sensors and a basic monitoring setup will allow you to protect an abandoned or vacant building.

People break into abandoned buildings for a number of different reasons. Some people vandalize these properties to steal any scrap or other building materials that they come across. Others may try and occupy the building as a shelter, or they might cause intentional damage to the structure. Regardless, you will want to do everything possible to keep these intruders out.

For abandoned buildings, there are a few different sensor types that are particularly useful. You may want to use door and window contacts to monitor any easily accessible doors and windows. Motions sensors are critical, as they will allow you to scan the building for any intruders. We recommend placing motions in key central areas so that anyone on the premises can be quickly identified. You may also want to install glass break detectors to listen for any window breakages that may occur.

Most abandoned buildings will not have WIFI or some other form of connectivity. For that reason, cellular service is absolutely necessary for monitoring a vacant building. This type of communication is extremely reliable, and it provides very fast connection speeds. Cellular connections are also nearly impossible for others to tamper with, and they are not affected by power outages. However, it is important to remember that you will still need to provide power to the alarm system as a whole. Monitoring a building without electricity is not currently possible.

Just because a building is unoccupied does not mean that it cannot benefit from alarm monitoring. Protect your unoccupied building with Alarm Grid monitoring services. You may reach us at support@alarmgrid.com or by calling us at 888-818-7228 between the hours of 9am and 8pm EST M-F.

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As the sunset for 3G cellular networks is quickly approaching, Alarm Grid has some important news regarding support for Verizon's 3G CDMA network. This news affects both the Alarm.com service and Honeywell's AlarmNet server.

As of today, June 1st, 2018, Verizon will no longer activate Alarm.com CDMA cellular communicator SIM cards as they prepare for their CDMA network sunset. If the Verizon SIM card is already activated, which is done during manufacturing, Alarm.com will still allow the account activation to go through.

However, if a communicator is manufactured and never activated with Alarm.com, or if it's activated with Alarm.com but then cancelled, the Verizon SIM will eventually become deactivated. Therefore, it's possible that a CDMA module you already have won't be able to be used if it's not currently active with Alarm.com.

If you have an existing Alarm.com CDMA communicator with a different monitoring company, it can still be "recycled" and brought over to a new alarm company, as long as the communicator is re-activated with the new monitoring company soon after it's cancelled by the existing monitoring company.

Any existing Alarm.com CDMA communicator that is already active with Alarm.com will continue to work for the time being, but will be sunsetting soon.

If you need to purchase a new cellular communicator for an Alarm.com panel, we recommend one of the following Verizon LTE options:

For 2GIG GC3:

For more information on GC3 Firmware Updates, please click here. Also see this guide to upgrade the GC3 communicator.

For 2GIG GC2:

For more information on GC2 Firmware Updates, please click here. Also see this guide to upgrade the GC2 communicator. You can also review the FAQs 2GIG GC2 Firmware Update Instructions Using UPCBL2 and How to Upgrade GC2 Firmware Using a Cable for more information.


2gig ltev a gc3 alarm dot com verizon lte communicator for 2gig

Starting June 30th, 2018, Honeywell AlarmNet CDMA cellular communicators that were manufactured before March 1st, 2018 can no longer be activated. If you have an AlarmNet CDMA communicator that was manufactured before this date, you must activate it by June 30th.

At that time, it will also be impossible to bring a Honeywell CDMA radio from one monitoring company to another. AlarmNet CDMA communicators that were manufactured after March 1st, 2018 can be activated until December 22nd, 2018. Any AlarmNet CDMA communicator that has already been activated will continue to work until the CDMA network is shutdown.

If you need to purchase a new cellular communicator for a Honeywell Alarm System, we suggest buying an LTE module. Alarm Grid recommends the following options based on system type:

Honeywell Lyric Controller: LYRICLTE-V supports Verizon LTE

Honeywell L5210 and L7000 (Firmware 9+): LTE-L57V supports Verizon LTE

Honeywell VISTA Systems: LTE-XV supports Verizon LTE or LTE-IV supports Verizon LTE & IP

Honeywell lyric lte a at and t lte cellular communicator for the

Additionally, if you have a CDMA communicator that has not been activated, you will no longer be able to return it to Alarm Grid for a refund. We will not be taking any CDMA returns as of today. Our company stopped selling CDMA communicators roughly three months ago, and we have been preparing for the 3G sunset for quite some time.

Cellular service providers have already discontinued support for their 2G networks, and they are currently preparing to do the same for their 3G networks. This includes the Verizon 3G CDMA network. Instead, cellular service providers are shifting their focus to their newer and more advanced 4G and LTE networks. If you need to upgrade an alarm system to cellular, you should purchase an LTE module if possible.

Remember, existing CDMA communicators that have already been activated can still be used for the time being. These modules will continue to work until the CDMA network is discontinued. At that point, any CDMA cellular module will need to be replaced and upgraded to a newer communicator.

If you have any questions about this news, please send an email to support@alarmgrid.com. You may also call us at 888-818-7728 from 9am to 8pm EST M-F.

Edit (6/8/18): This blog post previously stated that as of June 1st, no Alarm.com CDMA module that wasn't currently active with Alarm.com service could be activated on a new Alarm.com account, which has changed since it was written. It has been edited to reflect the correct information.

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Alarm Grid has received important information from Honeywell, stating that any Lyric Controller using a WIFI-only communication setup is currently unable to work with an existing Apple HomeKit integration. Additionally, Honeywell has temporarily disabled the ability to activate new HomeKit service for all Lyric Controller Systems.

According to Honeywell, the Lyric Controller Security Systems are experiencing problems with WIFI connectivity when they are used with the HomeKit service. Honeywell is currently taking action to address this problem. The company says these issues should be fully resolved sometime in the third week of June.

Starting on Wednesday, May 23rd, Honeywell will disable all HomeKit features for any Lyric Controller that uses WIFI as its only communication path. This update will come in the form of a panel reboot while the system is in a disarmed state. The update may require up to three minutes to fully complete.

After the reboot, the panel should function as normal, though the HomeKit service will be disabled. Please note that this update is only being applied to Lyric Controller Systems that use a strictly WIFI connection. Lyric Controller Systems that use a dual-path setup with both WIFI and cellular, as well as those that use strictly cellular, are unaffected. Furthermore, Honeywell Lyric Gateway Systems are also unaffected.

Additionally, Honeywell has temporarily disabled the Apple HomeKit feature in AlarmNet 360. This makes it currently impossible to activate HomeKit service for any Lyric Controller System. New HomeKit activations will be possible once Honeywell restores the HomeKit feature sometime in the third week of June. Honeywell says that they plan to release more information regarding the restoration in the coming weeks.

If you have any questions regarding these issues, please email us at support@alarmgrid.com, or call us at 888-818-7728 between 9am and 8pm EST M-F. We apologize for any issues that this may cause.

Note: This issue has since been fixed.

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Qolsys is releasing an automatic firmware update for any IQ Panel 2 that is running firmware version 2.0.6 or lower. This is firmware update 2.1.1, and it is designed to improve the overall stability of the system. The update will be applied on Monday, June 4th, and it will take about 12 minutes to complete.

The panel will then reboot once the update has finished. The update will only be applied when the system is in a disarmed state. Users should not notice any difference to their IQ Panel 2 System after the update has gone through.

If you have any questions about this automatic update, please email us at support@alarmgrid.com, or call us at 888-818-7728 between 9am and 8pm EST M-F.

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