Hi DIYers! Since its inception in 2012, Alarm Grid has prided itself in being the premier no-contract option for home security. We believe that the no-contract model provides a better experience and greater flexibility for customers. Let's take a look at why no-contract monitoring is ideal.
No-contract alarm monitoring is exactly what it sounds like. It means that the customer is not locked into any contract, and they are free to terminate their monitoring service at any time. Alarm Grid also does not charge any fees for cancelling service. The only thing keeping a customer with us is the simple fact that we provide the best monitoring service and customer support at a fair price. If a customer no longer wants to receive monitoring service, or if they find another company who they believe can do it better, they can leave whenever they would like. It's this level of freedom and versatility that has helped make Alarm Grid what it is today.
At first glance, an alarm monitoring contract might not seem like a big deal. A customer might think that they can just wait out the duration of their contract and then take their system to a different alarm monitoring company later. Unfortunately, it isn't always this easy and simple. Some monitoring contracts can run for several years, and the only way to escape the alarm contract is usually to pay a potentially costly cancellation fee. Plus, many alarm companies use proprietary equipment that can only be used with that particular company. Or they may refuse to release the communicator or provide the Installer Code for the system if the customer leaves. Even if you received the panel for free, it might not do any good if the system only works with that company. Recently, we have even heard of monitoring contracts specifically stating that the company would not be legally required to release the communicator even after the alarm contract expires!
However, Alarm Grid does not play these games. The equipment that we offer is all non-proprietary. It can be used with any alarm monitoring company that is willing to register it. We also encourage our customers to use the default Installer Codes for their systems so that they are empowered. They won't get locked out of programming, and they will be able to take their system to a new monitoring company if they choose to do so. And if a customer ever does decide to leave Alarm Grid, we will absolutely release the communicator for their system so that it can be easily reused. This is your system, not ours. You are free to do whatever you would like with it.
The one thing Alarm Grid will never do is trap its customers. We know that our service is the best, and we don't need to force our customers to stick with us. If an Alarm Grid customer wakes up one day and realizes that our service isn't for them, they are free to leave. We won't hold it against them. But they won't have that level of freedom with alarm monitoring companies that use contracts.
Make the smart choice. Choose Alarm Grid no-contract monitoring so that you are in control of your monitoring service. We're sure that you'll love what we have to offer. And if you don't, then you can leave at no cost. Please check out our monitoring page for more information about our no-contract monitoring plans.