Resideo Posts

Hi DIYers! We are happy to announce that we are offering a sale on the iGSMV4G and the iGSMV4G-TC2 effective immediately. The iGSMV4G can be purchased for $50. The iGSMV4G-TC2 is available for $60. These are AT&T 4G Cellular Communicators that allow VISTA Panels to connect with AlarmNet360.

Earlier this year, AT&T announced the sunset of their 3G and 4G networks. By February 2022, it will no longer be possible to use an AT&T 3G/4G with your alarm system. You must upgrade to an LTE communicator by then. Additionally, AlarmNet will no longer allow activations for AT&T 3G Communicators and AT&T 4G Communicators starting Wednesday June 26th, 2019.

We still have some iGSMV4G and iGSMV4G-TC2 products in stock. We want to get rid of them before they become unusable. This is a perfect opportunity to get your Resideo VISTA System online for a very low price. With these communicators, you can access Total Connect 2.0 and use all of the available features. Please note that you will need a Gold Plan or higher to activate a cellular communicator with Alarm Grid. Also, we cannot offer overnight orders for these products.

If you do get one of these communicators, you must activate the module before June 26th. After that date, it will be impossible to activate the cellular portion of the communicator. Additionally, if you deactivate the communicator or discontinue service for any reason, you will not be able to reactivate this unit for cellular service after June 26th. You will still be able to use the communicator for Internet Communication only after this date.

Resideo has stated that more recently manufactured modules will be able to be activated for up to 180 days after June 26th. However, we cannot guarantee that a new iGSMV4G will be able to be activated after that date. For your own planning, you should not expect an AT&T 3G or 4G communicator to be activated after June 26th.

The Honeywell iGSMV4G is a dual-path AlarmNet Communicator for Resideo VISTA Series Systems. It uses AT&T 4G and hardwired ethernet to connect with the AlarmNet Servers and provide access to Total Connect 2.0. This module will provide fast and reliable connectivity until February 2022. The cellular portion of the module will no longer work after February 2022. At that time, you will want to upgrade to a newer LTE communicator. We are offering the iGSMV4G for $50.

The Honeywell iGSMV4G-TC2 is a bundled kit that includes the iGSMV4G module, as well as the necessary PROM Chip upgrades for the VISTA-15P and VISTA-20P Alarm Systems. You should purchase this kit if your 15P or 20P System is running a firmware version of at least 2.0, but less than 9.12. Any 15P or 20P system running less than version 9.12 will not be able to be used with Total Connect 2.0. We are offering this kit for $60.

If you aren't sure what firmware version your system is running, you can check the current PROM Chip. This is a small black chip located in the middle of the system. This FAQ can teach you how to replace an old PROM Chip if needed.

Here is an example of a PROM Chip for a VISTA-20PSIA System. This is basically a VISTA-20P System with some added features put in place to prevent false alarms. Note that this system is running v10.23, which is high enough to use TC2.

If you want to future-proof your VISTA System with an LTE communicator, then we can certainly help you with that as well. We currently offer the Honeywell LTE-XA (AT&T LTE), the Honeywell LTE-XV (Verizon LTE) and the Honeywell LTE-IV (dual-path Verizon LTE and IP ethernet). All of these communicators will extend the life of your VISTA System well into the very distant future.

Keep in mind that a VISTA-15P or VISTA-20P System will need to be running at least firmware version 9.12 to support Total Connect 2.0. A VISTA-21iP must be running at least version 3.13 to support TC2. We offer PROM Chip upgrades for VISTA-21iP Systems here. We do not offer bundled kits for VISTA-21iP PROM Chips. The PROM Chips included in the iGSMV4G-TC2 Kit are for 15P and 20P Systems only.

Remember, we cannot offer overnight orders for either the iGSMV4G or the iGSMV4G-TC2. You must activate these communicators before June 26th. They can remain active until February 2022. After that, you must upgrade to an LTE communicator or use IP only communication. If you have any questions about this sale or these communicators, please contact us at support@alarmgrid.com. We look forward to hearing from you.

Hi DIYers! We're happy to announce that a new product is now available on our site. Introducing the Honeywell 5819S Wireless Shock Sensor and Transmitter. This device is great for any Honeywell or 2GIG user looking for a reliable shock sensor to monitor a door or window for forced entry.

The 5819S offers many great features that help to make it one of the premier wireless shock sensors on the market today. The device is omni-directional, meaning that it can be mounted from any position for reliable performance. This is very useful if you need to mount the sensor horizontally to fit it next to the bottom pane of a double-hung window. Please note that the sensor should not be mounted on the glass itself. The sensor offers four (4) distinct sensitivity levels for use as a shock sensor.

For detection range, the 5819S covers about 10 to 12 feet total. This is roughly a five (5) to six (6) foot radius from the sensor. The exact coverage area can differ due to the mounting surface. For shock detection, you will want to have the sensor programmed using Loop 1. The sensor has three loops in total. The other two (2) loops allow the programmed zone to function strictly as either a wireless contact or as a wireless transmitter for hardwired contacts. Loop 2 is for a contact, and Loop 3 is for a transmitter.

Loop 1 includes the option to have the programmed zone function as both a shock sensor and a wireless contact. This is enabled by setting DIP Switch 4 to ON. If you set DIP Switch 4 to OFF, then Loop 1 will function strictly as a shock sensor. You can also program the sensor to multiple zones using different Loop Numbers if desired. The sensor operates at 345 MHz, and it includes a small magnet for use as a door and window contact. The sensors operates at 345 MHz. LED lights assist with shock sensor testing.

The Honeywell 5819S is available for purchase now on the Alarm Grid site. If you have any questions about this sensor, please email us at support@alarmgrid.com.

Hi DIYers! We have learned that Resideo has updated Total Connect 2.0. The update is Version 2.12.4. The biggest offering from this update is the ability to control smart home devices more easily. It is also now easier to see the status for smart home devices across multiple locations.

Any Total Connect 2.0 user with multiple locations can see the status for their programmed smart locks and smart thermostats from the Locations Menu. This feature allows users to more quickly review the current status for these smart devices all at once. If you have multiple homes or businesses, this is a great way to easily check your various smart locks and thermostats all at once.

Additionally, the System Administrator and Master Users can now access TC2 to modify the ability for Panel Only Users to control Z-Wave Locks. Before this most recent update, this ability could only be modified directly from the panel. Now you can access TC2 to give a Panel Only User the ability to control Z-Wave locks using their code or take the ability away.

Update 2.12.4 also provides various fixes. This includes correcting a problem that prevented Internet Explorer users from using the New Users Spreadsheet to create multiple new users at once. The update also fixes a problem on the Camera Settings page where the WIFI signal strength indicator for C-Series HD Cameras was displayed incorrectly. Finally an old problem with the End User License Agreement (EULA) on Internet Explorer has been corrected.

You may also notice a new design from the login screen:

If you have any questions about this new update, please reach out to us at support@alarmgrid.com. We look forward to answering any questions you might have.

Great news DIYers! The Total Connect 2.0 Service used with Honeywell and Resideo Alarm Panels now supports If This, Then That, otherwise known as IFTTT. This is huge for TC2, as a plethora of new integrations and features are now possible! TC2 users can visit this page to get started.

As you may know, Total Connect 2.0 is an interactive service platform used with Resideo Alarm Systems. The service can be used with any compatible panel that has an AlarmNet Cellular or IP Communicator installed and activated. Once a user has a Total Connect 2.0 account, they can access the platform through the Total Connect 2.0 website or through a mobile app on their Android or iOS device.

Accessing TC2 allows an end user to perform various system functions. These functions include Arming and Disarming their system, checking current system status, controlling connected Z-Wave smart home devices, viewing connected Resideo IP Cameras and more. The end user will need an active monitoring plan that includes access to the TC2 platform. Users who are not currently monitored should check out our monitoring page for more information about alarm monitoring service.

It was already possible to use Total Connect 2.0 to trigger security system and Z-Wave actions based around certain predetermined events and time schedules. But IFTTT support adds a world of new possibilities. Thanks to IFTTT, end users can now quickly and easily integrate peripherals like Lutron Smart Lights, Sonos Speakers, Phillips Hue Lights, Roomba devices, Rachio Sprinklers, MyQ Garage Doors, Somfy Blinds and more.

IFTTT works by using Triggers and Actions. Basically when a certain "Trigger" occurs, an "Action" will follow. Currently, IFTTT only allows TC2 "Triggers" caused by changing the arming status of your system, or an alarm event on your system. We are hopeful that IFTTT will allow specific sensor triggers sometime in the future. Additionally, IFTTT can be used to create Triggers based on date & time or a predetermined schedule. The Action that follows a Trigger could be something like telling your Sonos Sound System to start playing music, your Lutron Lights to all turn off, or your Rachio Sprinkler System to start watering the grass.

What's great about IFTTT is that it is ultra-customizable and offers nearly any possible combination of connected devices and responses. You can have multiple Actions corresponding to the same Trigger, or multiple Triggers to cause the same Action. And despite being extremely intricate in terms of possible combinations, creating individual commands in IFTTT is actually quite easy. We are sure that end users will love this new integration and the ease of use that it provides.

We expect to release new content in the near future to help users get started with IFTTT for TC2. This will likely include all-new FAQs and videos designed to walk users through the process of creating new Triggers and Actions for use with their Resideo Alarm Systems and their connected smart devices. Stay tuned for more content coming soon!

For now, if you want to learn more about IFTTT and how it can be used with TC2, the best way is to reach out to us. We recommend sending an email to support@alarmgrid.com with your question or concern. We will check your email at our earliest convenience and respond back as quickly as possible. If you prefer to call us, you can do so at (888) 818-7728 during our normal business hours of 9am to 8pm EST M-F. We look forward to hearing from you and helping you learn all about IFTTT.

Another part of the Resideo booth at ISC West 2019 that we missed yesterday featured the new and upcoming LTE communicators for Resideo Alarm Panels. These cellular communicators will provide fast and reliable communication and allow users to control their systems through Total Connect 2.0.

As you may know, the 3G sunset is quickly approaching. If you want to keep your alarm system connected to the network into the distant future, you will need an LTE communicator. Cellular service providers like AT&T and Verizon have stated that they plan to support their LTE networks for many years to come. Getting an LTE communicator represents possibly the most important upgrade you can make for your security panel.

The Resideo Alarm Communicators will connect compatible systems with the company's AlarmNet Servers. This allows the end user to access and control their system through Total Connect 2.0. This is an excellent platform that allows users to arm and disarm their system, check current system status and control Z-Wave smart home devices.

Resideo showcased many AlarmNet LTE Communications. Most have a variety of different carrier options, which are AT&T, Verizon and Bell Canada. Many wireless Honeywell Panels were represented. The display featured communicators for the Lyric Controller:

The Lynx Touch L5210 and L7000:

The VISTA Systems:

And even the L3000 got some love:

If you didn't know, Alarm Grid already sells many of these communicators. The ones offered on our site include:

• LYRICLTE-A (Lyric Controller, AT&T LTE)
• LTE-L57A (LYNX Touch, AT&T LTE)
• LTE-L57V (LYNX Touch, Verizon LTE)
• LTE-IV (VISTA Series, Dual-Path Verizon LTE & IP)
• LTE-XA (VISTA Series, AT&T LTE)
• LTE-XV (VISTA Series, Verizon LTE)
• LTE-L3A (L3000, AT&T LTE)

We are sure that Resideo users will achieve great results with these LTE communicators. Stay tuned to our blog for more content from ISC West!

Are you enjoying ISC West 2019 DIYers? We actually missed part of the Resideo booth yesterday, and we're playing catch-up to keep you up to date! We have learned that the Tuxedo Touch Keypad for Honeywell VISTA Systems has received a redesign. The new menus look super sleek and fresh!

Most owners of the current Tuxedo Touch Keypad love the device's performance, but they aren't thrilled with the look of the menus. Resideo is seeking to fix that with the Tuxedo Touch redesign. This makeover represents the third generation of Tuxedo Touch Keypads, and we believe that end users will absolutely love the new appearance.

The redesigned Tuxedo Touch serves the same purpose as the current model. It is a touchscreen keypad that is used to control a Honeywell VISTA System. The keypad wires-in directly with the main control panel to draw power and communicate as needed. By accessing the keypad, user can arm and disarm their system, control individual Z-Wave devices and perform smart automation scenes. We confirmed with Resideo that the updated Tuxedo Touch will support Z-Wave Plus 500 Series technology.

Resideo also updated their Honeywell 6280 Touchscreen Keypad. The new model is the Honeywell 6290, and it also offers a fresh new look. The 6290 will be basically the same as the updated Tuxedo Touch, except it won't have Z-Wave functionality. Nevertheless, it should provide a quick and easy access point for VISTA System users.

We have also confirmed that a user will be able to enter the IP address for the new Tuxedo Touch and 6290 Keypads into a web browser to control their system as if they were at the keypad itself. Just like the current models, the web browser will need to be on a device that is connected with the same local WIFI network to gain access. A great option if you want to conveniently add an additional keypad is to use the web browser on a tablet and then just mount the tablet to the wall.

Both the third generation Tuxedo Touch and 6290 Keypads will use WIFI to connect to a network. Unlike the older models, a hardwired ethernet option will not be available. This shouldn't cause too many issues though, as most users prefer the convenience of a WIFI connection anyway.

Thanks for staying with Alarm Grid for the latest ISC West 2019 updates. We will have more posts coming soon!

Welcome to ISC West DIYers! We wanted to get our first post up as soon as we had some juicy details. Right now, we're taking a look at the upcoming Resideo Pro SiX Series. The future of Resideo certainly looks bright with their state-of-the-art equipment that will be coming to the market.

The all-new Pro SiX Series is headlined by the all-in-one wireless panel, the Resideo Pro Series 7" All-In-One Plus. This panel will support the all new lineup of Pro SiX Series wireless sensors. These encrypted sensors will feature the latest technology, as they do everything the current Resideo SiX Series Sensors can do, and more. Users can expect the new Pro SiX Series Sensors to feature convenient auto-enrollment capabilities, an impressive wireless range and highly advanced security to thwart hacking attempts.

Just to be very clear, the Pro SiX Series devices are completely different from the current SiX Series devices. The Pro SiX Series devices will NOT work with the current Lyric Controller. They are being designed exclusively for the new Resideo Pro Series 7" All-In-One Plus.

The Resideo Pro Series 7" All-In-One Plus also offers support for up to four partitions. This will be great for users with roommates and businesses that want to section off different areas. Resideo says that the system will feature a completely new user interface that end users should find simpler and cleaner. If you are used to working with any of the current Honeywell Wireless Panels, you will find the new Resideo Pro Series 7" All-In-One Plus even easier to use.

You may also be excited to know that the system uses Z-Wave Plus technology for home automation. This is a real treat, as the current Lyric Controller only supports classic Z-Wave. End users will surely appreciate the increased battery life and the extended range that comes with Z-Wave Plus and the Resideo Pro Series 7" All-In-One Plus.

And with a new system comes all new devices! The Pro SiX Series lineup is diverse and all-inclusive, as it features all the sensors you would expect to find available. Some highlights include a combination smoke and CO detector, an outdoor siren and an indoor motion viewer with night vision capabilities.

We would like to give special recognition to the Pro SiX Series life-safety sensors. The biggest news is that they are all one-go-all-go. This means that they all tie in with each other. If one actives, every other Pro SiX Series life-safety sensor on the network will activate as well. If your smoke detector activates, your carbon monoxide detector will also go into alarm. Each of these sensors has an 85 dB sounder for alerting anyone on the premises. And with the outdoor siren being available, you can rest assured that those on the outside will be alerted as well.

The indoor motion viewer is also particularly interesting; it's basically a motion sensor with a built-in full-motion video camera. The upcoming device will send 10 second video clips to the end user through Total Connect 2.0. This will be great for confirming a break-in, especially for those in verified response areas. Resideo also says that the video clips will be made available to the central monitoring station so that dispatchers can also confirm an emergency event. And IR night vision is built-in!

Another feature is the ability to support up to eight wireless touchscreen keypads. These keypads feature 7-inch touchscreen displays, and they look like an absolute joy to use. This will be great for users in larger homes or businesses who want to access their systems from multiple on-site locations. And having multiple wireless keypads will certainly tie-in nicely with the ability to establish up to four unique partitions.

Finally, we asked about the backwards compatibility of the Pro Series 7" All-In-One Plus. According to Resideo, the system will only support the new Pro SiX Series out of the box. However, they promised an add-on module that will allow the system to support the legacy 345 MHz frequency used by the Honeywell 5800 Sensors and the 2GIG 345 MHz Sensors. They also stated that the module will be able to support 319.5 MHz sensors (Qolsys and Interlogix/GE), 433 MHz sensors (legacy DSC) and Bosch Sensors.

We will make sure to keep you updated as we learn more about this exciting new lineup from Resideo. Keep checking our blog for more information.

Update: We did receive word that the new Pro Series 7" All-In-One Plus will support existing Honeywell SiX Series Sensors. However, any SiX Series Sensor must be deleted from the current system before it can be enrolled with a Resideo Pro Series Panel. This means that you will need to have access to the system's Installer Programming to clear the settings for the sensor. If Lyric Lock is enabled, then you may need to replace your existing sensors. When the SiX Series Sensor is enrolled with the Pro Series 7" All-In-One Plus, a firmware update will be applied to the sensor to make it compatible with the new equipment.