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Hi DIYers! Today, we're going to talk about a new product from Resideo, the Honeywell Home 6290W 7" Touchscreen Keypad. This is the newest keypad for Honeywell VISTA Systems. It offers some exciting new features and a beautiful, sleek design that is sure to impress. Let's check it out!


Countless users have had Honeywell VISTA Security systems in their homes and businesses for many years. And it's no surprise considering what great alarm systems they are. But we hear all the time of users wanting to find a way to upgrade from a regular push-button keypad. Resideo has recognized this, and they have continued to offer various touchscreen keypads for their VISTA Systems. The newest of these is the Honeywell Home 6290W.

The Honeywell Home 6290W features an eye-catching, modern design that is sure to fit in nicely with any decor. We expect this clean, straightforward look to be used with future security systems as well. The keypad's 7" Wide Super VGA touchscreen, 1024 x 600 resolution, and backlit display all help to make this keypad easy to use and navigate. You will surely appreciate the keypad's tablet-like design and its thin profile that leaves it less than 1" off the wall when mounted.

There is a lot to love about the performance of the keypad as well. The keypad features a console mode that allows you to operate the device like you would for an Alphanumeric Keypad. This is great for deep-level programming. However, you will still want to keep your push-button keypad around in case you ever need to backdoor the system. Other features include quick arming, WIFI connectivity for firmware updates, a digital picture frame function, and full voice and chime.

The Honeywell Home 6290W Keypad is available from Alarm Grid now! If you have any questions about this keypad, please reach out to us by emailing support@alarmgrid.com. Keep in mind that our support hours are Monday thru Friday, 9am to 8pm EST. We look forward to hearing from you!

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Hi DIYers! We have a quick video recap today, with four (4) new videos this week. Three videos featuring Jorge were uploaded on Thursday, September 19th. Another featuring Joe was uploaded a day later. We hope these videos help you out. Let's take a look at the newest videos from Alarm Grid!

Alarm grid inside security stickers

Finding the Installer Code on a VISTA-21iP

Jorge explains what to do if you do not know the Installer Code on a Honeywell VISTA System. You use the command [Installer Code] + [800] to enter programming. If you do not know the code, then you should first try the default code of 4112. If that doesn't work, then you might try to get in using the backdoor method. If the backdoor method fails, then you should try asking the previous monitoring company or system owner for the Installer Code.


Setting Up TC 2.0 on a Phone

Jorge shows you how to set up Total Connect 2.0 on a phone. The Total Connect 2.0 Mobile App is available for Android and iOS devices. You can get it for free from the Google Play Store or the Apple App Store. Once you have the app, you can login using your Total Connect 2.0 account, just like you would from the website. If you don't have access to Total Connect 2.0, then you might want to check out one of our monitoring plans to get access. Remember, TC2 is for Honeywell Panels only.


Linking a Honeywell Lyric Alarm System to HomeKit

Jorge explains the process for linking a Honeywell Lyric with Apple HomeKit. This will let you use the system with the rest of your HomeKit network. You can also get notifications regarding system activity, and you can control your system using Siri voice commands from your iPhone. For best results, you will want to have a proper HomeKit Hub established. You will also want to continue to use Total Connect 2.0 alongside HomeKit, as TC2 will provide more detailed alerts for the Lyric System than HomeKit.


Programming the 5800COMBO to a VISTA Panel

Joe teaches you how to enroll a Honeywell 5800COMBO with a Honeywell VISTA Panel. In order to use this wireless 345 MHz sensor from the Honeywell 5800 Series, you must add a wireless receiver to the system. This combination sensor will provide the smoke & heat detection, carbon monoxide detection, and freeze detection. Each function will require its own wireless zone on the system. You can also program a additional zones for maintenance detection and end of product life detection.

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Hi DIYers! Welcome to another Alarm Grid Video Recap, this time covering videos published on September 5th & 6th. We have a big recap this time, with eight (8) new videos being published. Jarrett, Jorge, and Joe all make appearances. Let's get right into it and check out the new videos!

Finding the CRC on a Honeywell-Resideo Wireless Alarm System

Jarrett explains how to find the CRC code for a wireless Honeywell or Resideo System. The CRC code is a 4-digit code that is unique to the panel's IP communicator. Along with the 12-digit MAC address, the CRC code is very important when activating a system for alarm monitoring service. You should make sure to write the code down and save it in a safe place once you have obtained it. You may need this code again at a later time.


Explaining the 6F Message on an Alarm Keypad

Jorge talks about the "6F" message that can appear on a wired keypad for a Honeywell VISTA Alarm System. This code is actually "bF", which stands for "backup failure". The message indicates that there is a problem with the system's communicator. The "bF" message will only appear on a Fixed English Keypad, like a Honeywell 6150. An Alphanumeric Keypad like a Honeywell 6160 will instead display "Check 103, Long Rng Trbl", which means the same thing.


Arming-Disarming the Qolsys IQ Panel 2 From Your Phone

Jorge shows you how to arm and disarm a Qolsys IQ Panel 2 Plus System using your phone. This is done using the Alarm.com service. The Qolsys IQ Panel 2 Plus includes integrated LTE and WIFI communicators for connecting with Alarm.com. You just need to have the system activated with an alarm monitoring plan that includes access to the Alarm.com platform. You can then use the Alarm.com Mobile App on Android and iOS devices to arm and disarm remotely.


Replacing a Honeywell 1321 Transformer with a 1361 Transformer

Joe is back, and he answers the question of whether or not you can replace a Honeywell 1321 Transformer with a Honeywell 1361 Transformer. The answer is that you can always replace a 1321 with a 1361. However, you cannot always replace a 1361 with a 1321. This is because the 1361 supplies more power than the 1321. A setup that was using a Honeywell 1361 Transformer for power might not receive enough power from a 1321 Transformer used in its place.


Displaying the MAC ID On a Honeywell Wireless Alarm System

Jarrett teaches you how to find the MAC ID on a Honeywell Wireless Alarm System. This applies to any Honeywell Panel with an IP communicator. To find the MAC address, you will need to enter programming. This requires providing the Installer Code for the system. Remember that the default Installer Code on most Honeywell System is 4112. The MAC address and MAC CRC are found within the Comm Diagnostics Menu. Clicking on Communication ID Numbers will display the codes at the top of the screen.


Devices Used With a 2GIG XCVR2-345 Transceiver on a Go!Control GC2

Jorge talks about the 2GIG XCVR2-345 and the devices that are used with it. The 2GIG XCVR2-345 is an add-on accessory for the 2GIG GC2 System. This communicator is what allows the system to work with bi-directional devices. These are devices that must both send and receive signals with the GC2 System. Some of the devices that require the use of a 2GIG XCVR2-345 include the 2GIG Go!Bridge IP Communicator and the 2GIG TS1 Touchscreen Keypad.


Monitoring and Controlling the Temperature On a Honeywell L5210

Jorge explains how you can monitor and control the temperature using a Honeywell L5210 Security System. For this to work, you will need a Honeywell L5100-ZWAVE Card installed inside the system. This is a Z-Wave controller that allows the system to support Z-Wave smart home devices. From there, you can enroll a Z-Wave thermostat with the system. This will allow you to monitor and control the temperature for the building directly from a Honeywell L5210 Alarm Panel.


Programming the Alarm Monitoring Account Information on a Honeywell L5210

Jorge covers the process for programming the alarm monitoring account information on a Honeywell LYNX Touch System. This is an important step for setting up a system for alarm monitoring service. Completing this process will allow the system to communicate with the central station. Normally, an end user will only complete this process themselves if they are bringing the system over to a new monitoring company. This process only needs to be completed if the communicator has not been released by the old monitoring company.

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Hi DIYers! Today, we wanted to let you know about some of the new security system kits that are available from the Alarm Grid website. We have new kits that feature the Resideo Lyric, the Qolsys IQ Panel 2 Plus (319.5 MHz, 345 MHz, and 433 MHz), the 2GIG GC3e and the 2GIG GC2e Systems.

Honeywell lyricpk10 lte enc encrypted at and t lte alarm system

Our system kits are perfect for anyone just getting started with alarm monitoring service. Each one includes a brand-new alarm panel, some door and window sensors, a motion sensor, an LTE cellular communicator, and a power cable. You can easily expand around any of these systems later on if needed. Just remember that you will need a monitoring plan to use one of these systems with Alarm Grid. A Gold Plan or higher is needed for cellular communication.

Now that you know a little bit about our kits, let's take a look at each new one individually:

Resideo Lyric w/ Verizon LTE Communicator Kits

Lyric Verizon-LTE 3-1 Kit


Lyric Verizon-LTE 10-1 Kit

  • Lyric System
  • LYRICLTE-V Verizon LTE Communicator
  • 10 Versa-2GIG Contacts
  • SiXPIR Motion
  • LT-Cable


Lyric Verizon-LTE 3-1 Encrypted Kit


Lyric Verizon-LTE 10-1 Encrypted Kit

  • Lyric System
  • LYRICLTE-V Verizon LTE Communicator
  • 10 SiXMINICT Contacts
  • SiXPIR Motion
  • LT-Cable


Qolsys IQ 319.5 MHz PowerG Kits

IQ Panel 2 319.5 MHz AT&T LTE 3-1 Kit


IQ Panel 2 319.5 MHz AT&T LTE 10-1 Kit
  • IQ Panel 2 Plus 319.5 MHz w/ AT&T LTE
  • 10 PG9303 PowerG Contacts
  • PG 9914 PowerG Motion


IQ Panel 2 319.5 MHz Verizon LTE 3-1 Kit


IQ Panel 2 319.5 MHz Verizon LTE 10-1 Kit
  • IQ Panel 2 Plus 319.5 MHz w/ Verizon LTE
  • 3 PG9303 PowerG Contacts
  • PG 9914 PowerG Motion


Qolsys IQ 345 MHz PowerG Kits

IQ Panel 2 345 MHz AT&T LTE 3-1 Kit


IQ Panel 2 345 MHz AT&T LTE 10-1 Kit

  • IQ Panel 2 Plus 345 MHz w/ AT&T LTE
  • 10 PG9303 PowerG Contacts
  • PG 9914 PowerG Motion


IQ Panel 2 345 MHz Verizon LTE 3-1 Kit


IQ Panel 2 345 MHz Verizon LTE 10-1 Kit

  • IQ Panel 2 Plus 345 MHz w/ Verizon LTE
  • 10 PG9303 PowerG Contacts
  • PG 9914 PowerG Motion


Qolsys IQ 433 MHz PowerG Kits

IQ Panel 2 433 MHz AT&T LTE 3-1 Kit


IQ Panel 2 433 MHz AT&T LTE 10-1 Kit

  • IQ Panel 2 Plus 433MHz w/ AT&T LTE
  • 10 PG9303 PowerG Contacts
  • PG 9914 PowerG Motion


IQ Panel 2 433 MHz Verizon LTE 3-1 Kit


IQ Panel 2 433 MHz Verizon LTE 10-1 Kit

  • IQ Panel 2 Plus 433 MHz w/ Verizon LTE
  • 10 PG9303 PowerG Contacts
  • PG 9914 PowerG Motion


2GIG GC3e Kits

2GIG GC3e Verizon-LTE 3-1 Kit


2GIG GC3e Verizon-LTE 10-1 Kit

  • 2GIG GC3e System
  • 2GIG LTEV-1-A-GC3 Verizon LTE Communicator
  • 10 2GIG DW10e Door and Window Sensors
  • 2GIG PIR1e Motion
  • LT Cable


2GIG GC2e Kits

2GIG GC3e Verizon-LTE 3-1 Kit


2GIG GC2e Verizon-LTE 10-1 Kit

  • 2GIG GC2e System
  • 2GIG LTEV1-A-GC2 Verizon LTE
  • Communicator
  • 10 2GIG DW10e Door and Window Sensors
  • 2GIG PIR1e Motion
  • LT Cable


All of these great kits are available from Alarm Grid right now. If you have any questions or need help choosing a system, please email us at support@alarmgrid.com. You may also call us during our regular business hours of 9am to 8pm EST M-F. We look forward to hearing from you!

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Hi DIYers! Today, we're going to present a helpful tip for Lyric users. Some of our customers have inadvertently discovered the Keypad Tamper Lockout feature on their Resideo Lyric Systems. We want to tell you about this feature and help prevent you from being locked out of your system.

Honeywell lyric controller encrypted wireless security system

We actually just released an FAQ the other day that explains this feature in full detail. You can read it at this link if you want to. But for now, we will cover some of the basics of the feature and how it applies to you. The Lyric Keypad Tamper Lockout feature stops the system from accepting any numeric key inputs (0-9) for 15 minutes whenever thirty (30) numeric keys are entered in a 15 minute period, without ever executing a valid command. Any further numeric key inputs during this 15 minute period will result in a long error tone.

Basically, if you are at your Lyric System, and you repeatedly try (unsuccessfully) to enter a valid code, then the Lyric will no longer allow you to keep trying. The purpose of this feature is to prevent someone from using brute force to try and access the system. While the feature can lead to frustration if you ever accidentally lock yourself out, it is an important safety measure to prevent an intruder from ever getting into your system.

Obviously, locking out an intruder is a good thing. But unfortunately, some users may find themselves in the same boat. This often happens because a user swears that they remember their code, when they really do not. They will keep trying to enter the same incorrect code. And once they reach 30 incorrect inputs without entering a valid command, they will become locked out. The user will not be able to try again until 15 minutes have passed. Or until the system has been reset via a complete power cycle.

Another common reason for this to happen is because of a misunderstanding of the Guest Code. The Guest Code is only able to disarm the system when it was the code used to arm the system in the first place. A user may give the Guest Code to someone, arm the system with their usual Master Code, and then expect that individual to disarm the system with the Guest Code later. The visitor will try (repeatedly) to disarm using the Guest Code, without success. And they will inevitably find themselves locked out with the tell-tale long error tone.

Unfortunately, there is no way to disable the feature. It's just something you have to accept with the Lyric System. How can you prevent yourself from being locked out? It's simple. Just make sure you remember your code! If you enter the correct code within 30 inputs, then you won't become locked out. And if you think that you might have trouble remembering a code, you can always use a key fob or Total Connect 2.0 to disarm your system instead. It's also worth mentioning that key fobs and TC2 will STILL WORK if you have activated the Keypad Lockout feature.

If you want to learn more about this feature, you can always check out the FAQ we mentioned earlier. We also invite you to email us at support@alarmgrid.com with any further questions you might have. Remember, we offer free support for all monitored customers. We look forward to hearing from you!

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Hi DIYers! Today, we are very excited to talk about the all-new Z-Wave Plus lighting products from Resideo. These lights are very easy to use, and they will work with nearly any security system that supports Z-Wave. They will certainly make a great addition to any growing smart home.


Resideo (formerly Honeywell and Ademco) has been long-known for their alarm control panels, sensors, and thermostats. But they really haven't made much of a splash in terms of smart lighting equipment. But that should change with these brand-new lights. The lineup has everything you need to create a robust and capable lighting setup.

All of these products use Z-Wave Plus technology to communicate with a central hub. We strongly recommend making sure your Z-Wave controller is certified for Z-Wave Plus so that you get the maximum wireless signal range. Some systems that support Z-Wave Plus include the Qolsys IQ Panel 2 Plus and the 2GIG GC3e. If you have monitoring service and access to Total Connect 2.0 or Alarm.com, then you can control your lights remotely and use them with smart scenes.

These devices are all super easy to program with your alarm system or other Z-Wave hub. When enrolling, you should always make sure to exclude the device from the network first. This will clear out any information and ensure that the device can be enrolled successfully. Then enroll the device by putting the controller into its inclusion mode and activating the inclusion function on the light. It should successfully pair with the network.

Now that you know a little bit about the lights in general, let's take a quick look at all of the new products individually:

  • Resideo Z5SWITCH - An in-wall light switch that is used to control hardwired lights or a ceiling fan. Replaces the existing in-wall switch.
  • Resideo Z5DIMMER - An in-wall dimmer switch that is used to control hardwired lights. The light bulbs must support dimming to be used in that manner. Replaces the existing in-wall switch.
  • Resideo Z53WSWITCH - An in-wall 3-way switch that is used with the Z5SWITCH and Z5DIMMER. You can use multiple Z53SWITCH devices to achieve up to a 6-way lighting configuration. Please note that a traveler wire is required for use.
  • Resideo Z5SWPID - A plug-in switch that is used for controlling a lamp or other connected device. It features a manual ON/OFF switch and a pass-through "non-Z-Wave" outlet.
  • Resideo Z5DIMPID - A plug-in dimmer module that is used for controlling a lamp. The light bulbs must support dimming to be used in that manner. It features a manual ON/OFF switch and a pass-through "non-Z-Wave" outlet.
  • Resideo Z5SWPIO - A plug-in switch that is suitable for outdoor use. Great for operating holiday lights or other outdoor lighting fixtures. It does not include a pass-through outlet.
  • Resideo Z5OUTLET - An in-wall AC outlet that provides Z-Wave Plus control to the connected device. The bottom port uses Z-Wave Plus, while the top port is always active. Replaces an existing outlet.

All of these smart lighting products are available right now from Alarm Grid! They're great for anyone looking to create a new smart lighting network or expand upon an existing one. If you have any questions about these new Resideo Lights, please reach out to us by emailing support@alarmgrid.com. We look forward to hearing from you!

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Hi DIYers! Resideo has updated the Total Connect 2.0 Mobile App for Android devices. The update fixes the time and date issues that some users were experiencing with SkyBell devices. It also improves the registration process for SkyBell Doorbells and provides general stability improvements.

Skybell dbcam hd video doorbell

The latest TC2 Android update is Version 5.9.3.304. With this update, the time and date for any SkyBell video should now be correct when accessed using the TC2 Mobile App for Android. Before, some users were reporting that SkyBell videos showed the incorrect time and date when accessed from an Android device. This issue has since been resolved.

Additionally, the latest update now makes it possible to register new and existing SkyBell devices from within the Android app. Users should now find it easier to register their SkyBell devices using the TC2 Mobile App for Android. The update also includes various stability fixes to make the app run smoother.

SkyBell Video Doorbell Cameras make for a great addition to any Total Connect 2.0 account. These are high-definition doorbell cameras that allow you to see exactly what is going on in front of your house at any time. You can easily access your SkyBell device and the rest of your security system through your TC2 account. Any SkyBell Clip can be viewed for up to seven (7) days from TC2, and you can store up to 400 clips per month. Check this FAQ for more information.

It is also possible to have TC2 send you an alert any time your SkyBell detects movement, or when someone rings your doorbell. This is great for knowing exactly who is at your door so that you only get up if it is important. For example, you might want to know if your unexpected visitor is your friend, or just some door-to-door sales person who isn't worth your attention. You can also use it to scare off a potential intruder who is standing outside your door. This can be done from anywhere using the app!

You do not even need a video monitoring plan to get started with a SkyBell Video DoorBell. You can use it with any monitoring plan that supports Total Connect 2.0. Getting started is super easy. Just follow the integration guide we have posted on our website. Remember that you can only have one (1) SkyBell device per TC2 account. More information can be found here.

You can easily apply this update from the Google Play Store on your Android device. Just open the Google Play Store App, and search "Total Connect 2.0". Find the TC2 app, and click "Update". You will then begin downloading the updated version. If you have any questions about this update or about SkyBell or TC2 in general, please email us at support@alarmgrid.com. We look forward to hearing from you!

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Hi DIYers! We have exciting news today, as the Honeywell LTE-IA for VISTA Series Panels is now available! This has been eagerly anticipated by VISTA users with strong service from the AT&T LTE Network. We are sure that many of you will want to take advantage of this great new communicator!

Honeywell vista 20p wired alarm control panel

As a dual-path communicator, the Honeywell LTE-IA can send signals thorough both a local IP network and a cellular network. It uses a hardwired ethernet connection for IP service, and it works across the AT&T LTE Network for cellular service. The communicator will use IP as its primary path, and cellular will serve as the backup.

Being able to connect with the AT&T LTE Network is the best feature of this communicator. AT&T has stated that they will support their LTE network well into the very distant future. The network will remain in-service even as newer networks like 5G are made available many years from now. AT&T invested huge amounts of money into their LTE infrastructure. Their LTE network is not going anywhere anytime soon. The result is that this communicator will keep your VISTA Panel monitored in the long-run.

The importance of reliable cellular backup cannot be stressed enough. Internet outages, and it is highly likely that your system will need to rely on its cellular connection at some point or another. As long as the cellular path is still available, your VISTA System will remain connected with the AlarmNet360 Servers. This means that you will still be able to take advantage of all the great features from Total Connect 2.0.

Speaking of Total Connect 2.0, a proper AlarmNet Communicator like the Honeywell LTE-IA is required if you want to use this service. If you didn't know, TC2 is an interactive monitoring and automation platform that you can access from anywhere. This is possible using the Total Connect 2.0 Mobile App on Android and iOS devices.

By accessing TC2, you can arm and disarm your system, check its status, control Z-Wave devices (Tuxedo Touch or VAM required), view TC2 Cameras (video plan needed), and more. All you need is a compatible Honeywell System with an AlarmNet Communicator, and an appropriate alarm monitoring plan.

For the VISTA P-Series Panels, the VISTA 15P, VISTA 20P, and VISTA 21iP can all support TC2. There are just some firmware requirements you need to keep in mind. A 15P or 20P must be running firmware 9.12 or higher. A 21iP must be running firmware 3.13 or higher. If you aren't sure of the firmware, just check the PROM Chip. This is a small black chip on the panel's main board. It will have a code that begins with the letters "WA". This code will tell you the firmware version.

If you find that the PROM Chip is not high enough, don't worry! We sell new 15P PROM Chips, 20P PROM Chips, and 21iP PROM Chips. Just be aware that a 15P or 20P System will need to be at least firmware 2.0 or higher to receive a PROM Chip upgrade. Any VISTA 21iP can receive a PROM Chip upgrade.

To replace the PROM Chip, start by powering down the panel by disconnecting the backup battery and unplugging the transformer. Carefully pry off the old PROM Chip with the metal end of a binder clip. Then apply the new one by putting it in the same place and pressing it down until it clicks. Just be careful not to bend the metal prongs on the new PROM Chip! You can then power up your system by plugging the transformer back in and reconnecting the backup battery.

If you actually have better service from the Verizon LTE Network than the AT&T LTE Network, you should also know that a similar Verizon LTE Dual-Path Communicator called the Honeywell LTE-IV has been available for quite some time. Remember, the service provider for your alarm system has nothing to do with the service provider for your phone. Just go with whichever service works best in your area, regardless of which service you use for your smartphone.

If you have any questions about the Honeywell LTE-IA, please reach out to us. The best way to contact us is to email support@alarmgrid.com. Another option is to call us during our normal business hours of 9am to 8pm EST M-F at (888) 818-7728. We look forward to hearing from you!

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Hi DIYers! We have learned about a super convenient feature for Total Connect 2.0. You can now set smart scenes on Total Connect 2.0 to have your Lyric Arm or Disarm automatically based on a set schedule. This was previously only possible for Alarm.com users. TC2 users rejoice!

Honeywell lyric controller encrypted wireless security system

This feature is extremely convenient if you want to have your Resideo Lyric Panel Arm or Disarm at a set time on a regular basis. You can select both the day(s) of the week and the time of the day when the Arm or Disarm will occur. If your system is already Armed or Disarmed accordingly, then no change will occur. Otherwise, the scene will go through automatically, with no code being required.

Please note that this feature is only available for the Lyric Controller. It will not work with other Honeywell Panels that can use Total Connect 2.0 like the VISTA Panels or the LYNX Touch Panels. If you want to use this feature with TC2, then you will need to upgrade to the Lyric System. This is a great system anyway with its increased zone support and HomeKit compatibility. You might also consider going with an Alarm.com System, as the Alarm.com platform supports this feature for all their compatible panels. A great option is the 345 MHz version of the IQ Panel 2 Plus, which can support the same great 5800 Series Sensors that are commonly used with LYNX and VISTA Panels.

Users who follow a set routine every day should find that this feature is extremely useful. For example, if you go to work at the same time Monday thru Friday, you can set the system to Arm automatically shortly after the time you leave every day. You won't have to remember to Arm your system before you leave. Likewise, you can also have your system automatically Disarm a little before you normally return home. No more racing to beat your system's Entry Delay! Another example is if your kids leave the house after you do, and they sometimes forget to arm the system, you can set an arming schedule to run just after they are set to leave to be sure the system arms.

And if you ever want to make sure that your system Armed or Disarmed like it was supposed to, you can always check the Total Connect 2.0 Mobile App on your Android or iOS device. The app is also a great way to Arm and Disarm your system, and you can use it from pretty much anywhere. Another option available to make sure the system is Armed or Disarmed is to create Open (Disarm) and Close (Arm) notifications that will be sent via text, email, or push notification any time the system is armed or disarmed. We are sure that many of you will love automatic Arming and Disarming for your Lyric from Total Connect 2.0.

For our example, we will show you how to set up automatic Arming and Disarming from a web browser. But you should also have no problem doing this from the mobile app. To get started, login to your TC2 account on the website. Once you have logged-in, click "Scenes" on the left side of the page.


Then click the "Add Scene" button at the top of the screen.


Then give a name for your scene. We recommend choosing something easy to remember, like "Automatic Arm Away" or "Automatic Disarm". In our example, we just went with "Test Arm Stay". Then press the blue Continue button in the lower-right corner. When asked what you want the scene to do, choose Security. Then choose the status you want to put your system in when the scene activates. In our example, we choose "Arm Stay". Then press the blue Continue button in the lower-right corner.


Assuming that you only want the scene to Arm or Disarm your system, press the blue Continue button again. You will then be able to set the schedule for the scene. Start by pressing the "On a recurring schedule" button near the top.


And now you will set the schedule. You can choose multiple days of the week and the time. You can also choose to have the scene occur at Sunrise and/or Sunset on the selected days. For our test example, we set the scene to occur Monday thru Friday at 11:00am. Press the blue Continue button after making your selection.


Finally, press the blue Save button in the lower-right corner to save your new scene!


If you ever want to run the scene manually, you can press the Play button next to the scene. Otherwise, in our example, the scene will run automatically at 11:00am M-F if the system is Disarmed at the time. Once the scene runs, the system will automatically go into Arm Stay mode. If the system is already Armed at 11:00am M-F, then nothing will happen. The picture below shows the play button if you wanted to run the scene manually.


Remember that you will need to create separate scenes if you want to have your Lyric System both Arm and Disarm automatically at separate times. Also keep in mind that you can only do this on TC2 if you have a Resideo Lyric Controller. If you don't have a Lyric yet, now is a great time to upgrade to this powerful wireless security system.

If you have any questions about this feature, please reach out to us! We are happy to provide technical support for Alarm Grid monitored customers. The best way to reach us is to email support@alarmgrid.com. If you would prefer to call us, you can reach us at (888) 818-7728 during our regular business hours of 9am to 8pm Monday thru Friday. We look forward to hearing from you!

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Resideo has announced that there is an issue affecting certain Honeywell 6150 Keypads. This issue only affects 6150 Keypads manufactured within a certain time period. Any 6150 Keypad affected by this issue that was purchased through Alarm Grid should be returned to us for a free replacement.

Honeywell 6150 fixed english alarm keypad with function buttons

According to Resideo, this issue may affect Honeywell 6150 Keypads that have a date code starting with "C107". It is unknown if this issue affects all 6150 Keypad with this date code prefix or just certain models within the batch. This date code is relevant to any Honeywell 6150 Keypad manufactured between April 17, 2019 and July 19, 2019. For that reason, Resideo is instituting a shipping and manufacturing hold on the Honeywell 6150 Keypad, effective immediately.

Resideo states that the issue in question affects the panic functions of the keypad. When an affected keypad is programmed to enable its dual-button press panic functions, the device will not function as intended. Because of this defect, any affected 6150 Keypad will have its dual-button triggers for panics not work correctly. However, the associated single-button panic inputs should still work as intended, if they are enabled.

On the VISTA P-Series Systems, Zone 95 is, by default, not programmed. However, for Alarm Grid customers who choose to use this panic it is suggested that it be set as an audible Fire Panic. This audible fire panic is triggered by pressing both the [1] and [*] keys together, or by pressing and holding the [A] function key on the left side of the keypad. The [A] function key is the top of the four (4) function keys at the left side of the keypad.

On the VISTA-TURBO Panels, such as the Vista-128BPT or Vista-250BPT, this is programmed as Zone 995, and it is enabled by default. These panels differ slightly in the way that keypad panic keys are programmed. But in the end, the functionality is very similar. Once the panic key is programmed, pressing both the [1] and [*] keys together or pressing the [A] function key can initiate the panic.

On the VISTA P-Series Systems, Zone 99 is, by default, set as a silent police panic. This silent police panic is triggered by pressing both the [*] and [#] keys together, or by pressing and holding the [B] function key on the left side of the keypad. The [B] function key is the second of the four (4) function keys from the top. But on the VISTA-TURBO Panels, this is programmed as Zone 999. It is also set, by default, as a silent police panic. Once enabled, the functionality on the TURBO Panels is the same as on the VISTA P-Series Systems.

Lastly, Zone 96 is, by default, not enabled on the VISAT P-Series Systems. But it is enabled by default, as Zone 996, on the VISTA-TURBO Panels. On the VISTA P-Series Systems, this button is often programmed as an auxiliary medical panic. On the VISTA-TURBO Panels, it is configured as an auxiliary medical panic by default. When this panic is programmed, it is triggered by pressing both the [3] and [#] keys together, or by pressing and holding the [C] function key on the left side of the keypad. The [C] function key is the third of the four (4) function keys when moving from top to bottom.

Only the Zone 95/Zone 995 or [1] and [*], and Zone 96/Zone 996 or [3] and [#] panic options are affected!

It is possible that your system has none, some, or all of these inputs programmed. This depends on your programming settings. But because of this defect, even if you have these inputs programmed, they may not work as intended. It is strongly recommended that you have the single-button panics enabled - those being the [A], [B], and [C] function keys - as there do not appear to be any issues with these single-button inputs. We are happy to help any Alarm Grid monitored customer program these buttons if necessary.

In addition to the Honeywell 6150, the following other keypads are also affected by this same issue:

  • 6150PL2
  • 6150ADT
  • V15PACK
  • V20PACK
  • V20PTISPKNA

If you need to confirm the manufacture date on your 6150 Keypad, then there is a way to do this. However, it requires opening up the keypad. There are two (2) tabs at the bottom of the keypad that you will need to press in. We recommend using a small screwdriver to do this. Once the tabs have been pressed in, you will be able to separate the keypad from the back cover. Then on the circuit board, there will be a sticker with the date code printed in black. This date code consist of one (1) letter, followed by three (3) digits.

Resideo uses a unique process to decipher the date code. The letter C indicates that the 6150 was manufactured in 2019. If the code starts with any letter other than C, then your 6150 Keypad is unaffected. Then the three digit code corresponds to the day of the year. April 17th is the 107th day of the year. July 19th is the 200th day of the year. With that in mind if the date code reads any value between C107 and C200, then the 6150 may be affected.

The picture below shows the date code on a Honeywell 5828V Keypad. This keypad follows the same date code format as the 6150. Note that this date code reads B249, so it would NOT be affected by this problem.


If the product is still in the box, then you can alternatively check the date code on the sticker on the outside of the box. This can be see in the following images below. Note that the date code in these images reads C192, so this keypad may be affected.


Remember, if the date code on your Honeywell 6150 falls between C107 and C200, then it MAY be affected. Just because it falls within this range does not mean for sure that it is affected. The only way to determine for certain is to test the keypad. If you have any of the [1 + *], [* + #], or [3 + #] functions programmed, then you should test them to make sure they work properly. Remember to place your system on test mode before doing this to prevent false alarms! If you get the proper panic response, then you are fine. If not, then you must return the keypad to us if you purchased it from Alarm Grid.

Every customer who returns an affected 6150 Keypad will receive a complimentary Honeywell 6150RF Keypad as a replacement. The 6150RF is the exact same keypad as the 6150, except that it includes a built-in 345 MHz wireless transceiver for supporting Honeywell 5800 Series Wireless Sensors. The 6150RF is basically an "upgraded" 6150, so you're really getting an even better keypad. Please note that this offer is only valid thru the end of the month. That is August 31, 2019.

If you are in the market for a new keypad for a Resideo VISTA System, then now is a great time to get a Honeywell 6160 Keypad. The 6160 is an even BETTER keypad than the 6150. This is because the Honeywell 6160 is an Alphanumeric Keypad, while the 6150 is a Fixed English Keypad. You need an Alphanumeric Keypad if you want to make menu-level programming changes. With a Fixed English Keypad like the 6150, you are operating blindly when you enter programming. For that reason, trying to program a system with a 6150 is strongly discouraged. With that in mind, the 6160 is the better keypad in every aspect. We actually offer the 6160 for a lower price than the 6150 ($52.99 vs $54.99) because we want our customers to have a keypad that they can use to confidently program their systems.

If you are indeed affected by this issue, then we urge you to contact us as soon as you can. The best way to reach us is to email support@alarmgrid.com. We will check your email at our earliest convenience and respond back as soon as possible. If you would prefer to call us, we can be reached at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F.

We sincerely apologize to anyone who may have been affected by this issue. But we promise to make things right and make sure that you have a keypad that works with all its functions as intended. Please reach out to us if you have any questions. As always, thank you for being a valued Alarm Grid customer.

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