Total Connect 2.0 Posts

With 2019 now on its last days, we thought it would be a nice time to go back and look at what the security industry experienced this past year. As usual, we were there for it all, and we have so much to look back on. We hope that you enjoy this comprehensive year in review from Alarm Grid.

January 16 - Qolsys Releases the Qolsys IQ Hardwire 16-F

Qolsys made some big waves in January with their IQ Hardwire 16-F. This product is the first wired to wireless converter to support 2-wire smoke detectors. The module can also function as a wireless siren relay for a hardwired siren. The IQ Hardwire 16-F works with most 319.5 MHz wireless systems, including the Qolsys IQ Panel 2 Plus w/ Legacy Qolsys & Interlogix Daughtercard.

January 24 - Gabe from Security Baron Reviews the Honeywell Lyric Controller

We were delighted in January when Gabe from Security Baron gave a comprehensive review of our Lyric AT&T LTE 3-1 Kit. This is a compete system kit that includes a brand-new Honeywell Lyric Controller, three (3) VERSA-2GIG Door/Window Contacts, a Honeywell SiXPIR Motion Sensor, a Honeywell LYRICLTE-A AT&T LTE Communicator and a Honeywell LT-Cable for providing power.

February 7 - Privacy When Disarmed for Total Connect 2.0

Total Connect 2.0 introduced a helpful new feature called "Privacy When Disarmed", which stops Total Connect IP Cameras from recording and capturing clips while a user's system is Disarmed. This feature is perfect for users who don't want to receive frequent notifications that occur from camera activity while they are on-site. Only Honeywell HD Cameras support this feature.

February 18 - Qolsys IQ Panel 2 Facial Recognition

Firmware Update 2.3.0 brought a major boost to the IQ Panel 2 and IQ Panel 2 Plus Systems, as users could now use the panel's built-in camera for disarm photos and facial recognition. The user can set up Alarm.com text and/or email notifications whenever an unrecognized face disarms the system. This feature is great for receiving alerts about possible suspicious system activity.

February 20 - MAC Prefix Update for Honeywell SiX Sensors

Honeywell SiX Series Sensors for the Honeywell Lyric Controller received an updated MAC prefix. This meant that they were only compatible with the system's latest firmware version. This is another reason why it's important to always keep your system running on the latest firmware. For more information on the latest Lyric Firmware, please check here. Please also review how to update the firmware.

March 20 - Lyric Firmware Update MR8

Resideo released Firmware Update MR8 for the Lyric System. The update brought a few changes to the system. The WIFI indicator in the panel's upper-left corner will now show a red X if IP connectivity goes down. SiX Series Sensors now have a shorter RF transmission supervision interval. And the SiX Programming Menu now shows every enrolled SiX Sensor for easy access.

March 21 - Verified Response Repealed in San Jose, CA

The city of San Jose, CA repealed its verified response policy. This makes it easier for a central station operator to send out authorities during an emergency event. This was a big win for Alarm Grid monitored customers who receive central station monitoring service from Criticom. We hope that more cities will follow the lead set by San Jose in repealing verified response laws moving forward.

March 27 - Honeywell LYNXTOUCH-MSD Updater Tool

Resideo released the Honeywell LYNXTOUCH-MSD Updater Tool, which is used for updating the firmware version of a Honeywell LYNX Touch Panel. At first, the updater tool was only compatible with the Honeywell L5210 and Honeywell L7000. However, it was later reworked to support the Honeywell L5200 as well. Honeywell L5200 panels updated using the tool will be seen by AlarmNet360 as L5210 panels moving forward. Updating to the latest firmware can be important for using an LTE radio.

March 28 - No Activity Alerts from TC2

Total Connect 2.0 made it easier to monitor your loved one with their new "No Activity Alerts". This feature allows users to receive text and/or email notifications whenever no system activity occurs within a set period of time. The feature can be very useful for monitoring a loved one who may have trouble getting around. If you receive a "No Activity Alert", then you know to check on them.

April 1 - Alarm Grid SiXTH Sensor

Our April Fool's Day joke was a big hit, as we announced our very own SiXTH Sensor for the Honeywell Lyric Security Panel. This sensor uses a Device Type of "Paranormal Detector" and a special Response Type of "Bruce Willis". It will alert the security system as soon as it detects any otherworldly paranormal activity. Begone other-dimensional spirits!

April 9 - Honeywell LTE-IV Available

This was a big day for Honeywell VISTA System users, as the Honeywell LTE-IV became the first-ever dual-path LTE & IP communicator available for these panels. The Honeywell LTE-IV provides connectivity with AlarmNet360 through both the Verizon LTE Network and through a wired ethernet connection. A Honeywell LTE-IA with service from the AT&T LTE Network & IP was later released.

April 10 - First Look at Resideo ProSeries 7" All-In-One Plus

Alarm Grid had a great time at ISC West 2019. The biggest news during the event was the unveiling of the upcoming Resideo ProSeries Panel. This yet-to-be-released system represents the next generation in security technology. Alarm Grid expects some big things out of this panel once it is made available. We hope that it will be released sometime in 2020.

April 12 - Interview w/ Jeremy McLerran of Qolsys

Another big moment during our ISC West 2019 experience was interviewing Qolsys Director of Marketing Jeremy McLerran to pick his brain about the Qolsys IQ Panel 2 Plus System. The Qolsys IQ Panel 2 Plus is still our top security system as of the end of 2019. Being able to check out the Qolsys booth and the rest of ISC West was a great experience, and you can expect more in 2020.

April 25 - Alarm Grid Mini Window Stickers

Our mini window stickers quickly became a fan favorite! We have had larger window stickers available for quite some time. But we got many requests for smaller window stickers that are easier to place. And now we have mini window stickers. You can get adhesive-backed mini stickers in single, 5-packs, and 10-packs. Adhesive-front stickers also come in single, 5-packs, and 10-packs.

May 15 - Tennessee Ends False Alarm Fines for Monitoring Companies

Tennessee Governor William "Bill" Lee signed a law that stops local governments from fining alarm companies for any false alarms that occur. Additional, local Tennessee governments can no longer charge monitoring companies for alarm permits. Only end users can be charged for excessive false alarms and for alarm permits. This makes it easier for monitoring companies to provide service.

May 21 - Total Connect 2.0 Update 2.12.4

Resideo updated Total Connect 2.0 to version 2.12.4. This update made it possible to see the current status for smart home devices across multiple locations. Users who use Total Connect 2.0 across multiple residences and/or businesses really appreciated this update, which made it easier to quickly check the status for their programmed home automation accessories.

June 18 - Lyric Firmware Update MR9

Lyric Firmware Update MR9 is still the system's latest firmware version as of the end of 2019. This firmware version made it possible for the Lyric System to support the Honeywell LYRICLTE-V Verizon LTE Communicator, which was released later in 2019. End users can check out the release notes for MR9 if they want to learn more about the latest firmware for the Lyric Alarm Panel.

June 26 - End of 3G Activations

The security industry made great strides in 2019 in helping end users make the transition to LTE communicators. AlarmNet began stopping 3G communicator activations on Wednesday June 26, 2019. Alarm.com followed suit and stopped allowing 3G activations after Sunday June 30, 2019. Users looking to get started with cellular monitoring should make sure to get an LTE communicator.

July 19 - Alarm Grid's 7th Birthday

Alarm Grid celebrated its 7th anniversary as a company on Saturday July 20, 2019. Our team enjoyed the occasion a day prior by partaking in some "team-building" exercises. We thank all of our customers for their continued support throughout the years, and are looking forward to continuing to offer exceptional alarm monitoring service in years to come.

July 30 - 2GIG GC3e Released

2GIG had a great year in 2019 by releasing their much-anticipated 2GIG GC3e System. This panel brought back all of the same great features of the original 2GIG GC3, along with the added support for encrypted sensors. In addition to the GC3e, 2GIG also released the new 2GIG GC2e a couple of weeks prior. The 2GIG eSeries Encrypted Sensors were released shortly after the 2GIG GC3e.

August 28 - Lutron Caseta Smart Bridge PRO 2

The Lutron Caseta Smart Bridge PRO 2 was a great addition to the Alarm Grid smart home lineup. This central hub allows users to integrate their Lutron Lighting Devices with the Alarm.com platform for greater flexibility in designing a truly interconnected home. In addition to Alarm.com, the Lutron Caseta Smart Bridge PRO 2 can also be used with HomeKit, Alexa, Google Home, Nest, and more.

September 3 - Hurricane Dorian Scare

Alarm Grid was forced to close its main headquarters for a day due to Hurricane Dorian being in close proximity. Thankfully, the storm missed our headquarters, and our remote offices picked up the slack while our main office employees weathered the storm. Our thoughts go out to everyone in the Bahamas who was adversely affected by this powerful and deadly storm.

September 5 - Qolsys IQ Panel 2 Plus Firmware 2.4.0

Firmware Version 2.4.0 for the Qolsys IQ Panel 2 Plus was very exciting, as it brought some great new features to the system. These new features included improvements to the panel's general user interface (UI), global arming for system partitions, Alarm.com Smart Scene control, enhancements for IQ Remote Keypads, home automation updates, and so much more.

September 18 - Alarm.com Wellness Sensors

Alarm.com began offering its own lineup of wellness sensors designed for use by elderly and mobility challenged users. This lineup included a bed sensor, a chair sensor, an emergency call button, and even a wellness camera. Alarm.com soon followed this up with their very own wellness platform that is available for users of the Alarm.com security and automation platform.

September 20 - Interlogix to Shut Down Alarm Business Following 2019

Interlogix shocked the security industry by announcing that they would cease their operations in North America at the end of 2019. The company had just released its new Interlogix Simon XTi-5i System and its own lineup of Interlogix Encrypted Sensors. Alarm Grid and Alarm.com plan to continue supporting any existing Interlogix Systems for monitoring service.

September 20 - Qolsys to Begin Manufacturing IQ Panel 2 Plus in America

We were really excited to learn that Qolsys would begin manufacturing their Qolsys IQ Panel 2 Plus System in the United States. This was made possible thanks to the new partnership between Qolsys and Foxconn Industrial Internet (FII). The IQ Panel 2 Plus will be assembled at the FII facility in the Wisconn Valley Science and Technology Park in Mt. Pleasant, WI.

September 25 - Honeywell Home 6290W Touchscreen Keypad

Honeywell VISTA users received a fresh new keypad option with the release of the Honeywell Home 6290W Touchscreen Keypad. The device features a beautiful 7-inch touchscreen display that makes it easier for new users to operate a VISTA System. The full-color menus, clean design, and responsive touchscreen controls, make the keypad an absolute joy to use. WIFI capability allows it to take advantage of OTA Firmware updates.

September 27 - Qolsys IQ Hub & IQ Router Announced

Some of our biggest news for the year came at the 2019 Qolsys Summit when Qolsys announced both the IQ Hub and the IQ Router. The upcoming IQ Hub Alarm System should make top-quality home security accessible to more users than ever before. We also love the attached high-end speaker that turns the panel into a full-blown music player with the Alarm.com Sonos Integration.

October 1 - Honeywell Home VISTA-21iPLTE Released

The Honeywell Home VISTA-21iPLTE is the successor to the Honeywell VISTA 21iP. This new wired panel supports special plug-in LTE communicators, such as the Honeywell LTE-21V, that can be used without disabling the panel's built-in IP communicator. This way, you can unlock dual-path connectivity for your Honeywell VISTA-21iPLTE System with just a simple plug-in module.

October 4 - DSC PG9936 PowerG Smoke & Heat Detector

DSC released the new DSC PG9936 PowerG Smoke & Heat Detector, which is the replacement to the older DSC PG9916. The DSC PG9936 will work with any system that supports PowerG Sensors, including any version of the Qolsys IQ Panel 2 Plus, and any DSC PowerSeries NEO w/ added wireless transceiver. The sensor supports one-go-all-go connectivity for PowerG Smokes.

October 15 - In-Wall Z-Wave Dimming Switches from GE

Alarm Grid began offering two (2) new in-wall Z-Wave dimming switches from GE. The unique aspect of these new in-wall dimmers is that neither one requires a neutral wire. The new GE Z-Wave Dimmers include the GE 14299 Z-Wave Plus Dimmer and the GE 45717 Z-Wave Classic Dimmer Switch. These switches make it easier for older homes to get started with smart lighting.

October 25 - Alarm.com ADC-V723 Outdoor Camera

Alarm.com unveiled their new flagship outdoor camera with the ADC-V723. The ADC-V723 supports 1080p recording capabilities with High Dynamic Range (HDR) for clearer and more detailed video captures. Its 117° field of view allows the device to cover a larger area than other similar cameras. Alarm.com also later released their new flagship indoor camera, the ADC-V523.

October 29 - Alarm.com Smart Z-Wave Plus Water Valve

Another big release from Alarm.com was the Alarm.com ADC-SWV100 Smart Water Valve. This Z-Wave Plus Water Valve is compatible with nearly any alarm panel that supports Z-Wave devices. The smart water valve is specifically designed for use with the Alarm.com Water Management Add-On Package that makes it super easy for Alarm.com users to monitor their water usage.

October 31 - New Alarm Grid Headquarter Sign

Alarm Grid celebrated the Halloween holiday by getting a new sign for its main headquarters. The workers putting up the sign did a great job, and we're thrilled with the end result. We're certainly proud of our office, and we are happy that we can help it stand out a little bit better. And of course, we want to thank our customers who helped make this possible.

November 1 - Alarm Grid Halloween Celebration

We also had quite the Halloween bash inside our office as well. We had some tasty treats, and we put up some fun decorations to get into the Halloween spirit. Some of our team members decided to dress up. Jarrett won our annual costume contest with his T-Rex costume. Congratulations Jarrett. We are hoping for an equally fun Halloween celebration next year in 2020.

November 13 - Qolsys IQ Panel 2 Plus Firmware 2.4.2

Firmware Version 2.4.2 for the IQ Panel 2 Plus represents the latest firmware version as of the end of 2019. The update fixed various issues that affected the IQ Remote and certain PowerG Sensors when used with the Qolsys IQ Panel 2 Plus. We recommend upgrading to the newest available firmware as soon as possible for optimal system performance.

November 28 - Alarm Grid Thanksgiving

Alarm Grid team members had a nice Thanksgiving break in late November, as we all got to spend the holiday with loved ones and friends. Like always, we're grateful to our customers who help make all of this possible. We even made a special Happy Thanksgiving holiday video for everyone to watch. Please check it out when you have a chance!

December 20 - Reduced Pricing On IQ Panel 2 Plus PowerG Kits

Alarm Grid was able to reduce the prices on all of its Qolsys IQ Panel 2 Plus PowerG Kits just in time for the holidays. This was thanks to a reduction in cost for the DSC PG9303 Door/Window Contacts, which are included in every kit. Our Qolsys IQ Panel 2 Plus PowerG Kits provide everything you need to get started with alarm monitoring. We have 12 kits to choose from!

December 23 - Top 100 Most & Least Burgled US Cities

We capped off the year by presenting lists of the Top 100 Most and Least Burgled Cities in the United States. Homes without alarm systems are 300% more likely to be burglarized than homes with security systems. Additionally, 4 out of 5 convicted burglars admit to checking if a home has an alarm system before committing a burglary. You can view our full burglary infographic here.

We hope that you enjoyed keeping up with the Alarm Grid Home Security Blog in 2019, and we look forward to continuing in 2020. If you ever need to reach us for help or assistance, you can email support@alarmgrid.com or call (888) 818-7728. Remember that our support hours run from 9am to 8pm ET M-F. Check our blog for holiday hours. We look forward to hearing from you!

With all the hustle and bustle of the recent holidays, it was impossible for us to do a video recap last week. In fact, we haven't done one in more than two weeks! But we're back now with some recent videos to check out. Here's the Alarm Grid video recap for December 17th thru 26th.

Batteries Used in the Resideo SiXCT Sensors

Jarrett explains how a Resideo SiXCT Sensor for a Honeywell Lyric Alarm System uses a single lithium 3V CR123A battery. This is also known as a camera battery. The SiXCT Sensors have an expected battery life of about five (5) years with standard usage. Eventually, the battery must be replaced with a new one. This process can be easily completed by the end user. The Lyric will show a low battery trouble condition for the associated wireless zone when a new battery is needed.

Range on a Qolsys IQ Panel 2 Plus Security System

Jorge covers the wireless range for a Qolsys IQ Panel 2 Plus System. The wireless range for the system depends on what type of device is communicating with the panel. The DSC PowerG Sensors can communicate with the IQ Panel 2 Plus from up to 2,000 feet away. Most legacy RF sensors will work from a maximum distance of 100 feet to 300 feet away depending on the sensor. A Z-Wave Plus device can communicate from up to 50 to 60 feet between signal hops.

Contents of the Qolsys IQ Panel 2 Plus Kits

Jorge details all of the items that are included in the Qolsys IQ Panel 2 Plus Kits from Alarm Grid. These kits include everything that is needed for monitoring service. Every kit includes a new Qolsys IQ Panel 2 Plus System, some door and window contact sensors, and a motion detecting sensor. The IQ Panel 2 Plus comes with a built-in cellular communicator, a desk stand, a transformer, a backup battery, and a power cable. As a result, those items are also included in a system kit.

Only One Battery Pack Can Be Used in a Lyric Alarm System

Jarrett teaches users how only one battery pack can be used in a Honeywell Lyric Security System. The Lyric only has one battery port available for a backup battery pack. And even if you could connect a second battery, then doing so would likely draw too much AC power from the panel and prevent it from working properly. The Lyric has two backup battery options available. These are the Honeywell LCP500-4B with up to 4 hours of backup, and the Honeywell LCP500-24B with up to 24 hours of backup.

For anyone still look for a super last-minute holiday gift idea, we would like to recommend one of our Qolsys IQ Panel 2 Plus PowerG Kits. To make the deal more enticing, we have just permanently lowered the pricing on ALL of these kits. A fantastic system is now even more affordable!

If you don't know about the Qolsys IQ Panel 2 Plus, then we strongly recommend checking out our recent 2019 Holiday Buying Guide for the system. That guide will tell you everything you need to know about the system and how you can get the absolute most out of it. The Qolsys IQ Panel 2 Plus is currently our favorite alarm panel at Alarm Grid, and the easiest way to get started with the system is with one of our complete system kits. Once you have a system kit, you can then easily and conveniently get started with our alarm monitoring service.

Before we start listing off pricing, it is important to understand what comes included in all of our Qolsys IQ Panel 2 Plus PowerG Security System Kits. Each kit features a brand-new Qolsys IQ Panel 2 Plus System, either ten (10) or three (3) DSC PG9303 Door/Window Contact Sensors, and one (1) DSC PG9914 Motion Detection Sensor. This is absolutely everything you need for a basic monitoring setup. The Qolsys IQ Panel 2 Plus even includes a transformer, backup battery, power cable, and table stand, so you will be all good to go right out of the box!

The reason why it is important that the sensors included in these kits are PowerG Sensors is because they offer some of the best wireless range and overall security in the entire industry. PowerG Sensors can communicate with a Qolsys IQ Panel 2 Plus System from up to 2,000 feet away in an open air environment. These sensors utilize military-grade 128-bit AES encryption in all of their wireless communication. This makes them virtually impossible for others to hack or takeover wirelessly. And with the frequency signal hopping of PowerG, these sensors are all but immune to RF jamming attacks that could stop other sensors from working correctly.

When it comes to our Qolsys IQ Panel 2 Plus PowerG System Kits, there are 12 total options to choose from. This comes from the fact that there are three (3) different versions of the IQ Panel 2 Plus, with each version having a different legacy daughtercard (319.5 MHz, 345 MHz, or 433 MHz). You must also decide whether you want a 3-1 kit (3 PowerG Contacts & 1 PowerG Motion) or a 10-1 kit (10 PowerG Contacts & 1 PowerG Motion). And you have your choice as to whether you want the system's internal LTE cellular communicator to connect with the AT&T LTE Network or the Verizon LTE Network. Doing some simple math (3 x 2 x 2 = 12) shows how we arrive at 12 possible system kits.

The reason why the PowerG Kits were able to be reduced in price is because the DSC PG9303 PowerG Door/Window Contact was also reduced in price. This sensor is a staple in all of our Qolsys PowerG Kits, and it is now more affordable than ever. If you are just looking for a single DSC PG9303 to add to an existing system, you can now get one for the low price of $19.99. This can make an awesome stocking stuffer for anyone with a Qolsys IQ Panel 2 Plus System looking to monitor an additional door, window, or even a cabinet.

Now that we have all the explaining out of the way, let's take a look at the brand-new reduced pricing for all 12 of our Qolsys IQ Panel 2 Plus PowerG Kits!

If you have any questions about these kits, or any of the other products on our site, please reach out to us by emailing support@alarmgrid.com. Our support hours for responding to emails run from 9am to 8pm ET M-F. Also remember our holiday hours. We will be closed Tuesday, December 24th, Wednesday, December 25th, and Wednesday January 1st. Also keep in mind that our office will be closing early at 6pm ET on Tuesday December 31st. Have a great weekend and upcoming holiday season, and we look forward to hearing from you soon!

It's time for another video recap from Alarm Grid! We're covering the five (5) new videos from last week, December 9th thru 13th. We have new videos featuring Jarrett, Jorge, and Joe. We hope that you find them helpful as usual. Let's check out the newest videos from the Alarm Grid team!

Motion Sensors That Work With the LYNX Touch L7000

Jarrett explains which wireless motion sensors work with the Honeywell LYNX Touch L7000 System. The L7000 will support wireless 345 MHz motion sensors from the Honeywell 5800 Series. Some of the most popular motion sensors to use with this system include the Honeywell 5800PIR-RES and the Honeywell 5800PIR-COM. These motion sensors can be auto-enrolled with the panel. Remember that each wireless motion sensor will take up at least one wireless zone on the system. Some motion sensors may use additional zones for extra features, such as low temperature detection.

Connection Used by the Honeywell Home 6290W

Joe outlines how the Honeywell Home 6290W Touchscreen Keypad connects with a Honeywell VISTA Security Panel. The keypad uses a four (4) wire connection, and it is wired in at the designated terminals on the main panel board. Two (2) of the wires are for power, and the others are for data transmission. You should power down the panel completely before connecting the keypad. Once you power the VISTA Panel back on, the Honeywell Home 6290W Keypad should power on as well.

The Best Keypad For The VISTA 20P

Jarrett covers which keypad is best for a Honeywell VISTA 20P Alarm Panel. If you are looking for a first keypad for the system, then we recommend the Honeywell 6160RF. This will serve as an Alphanumeric keypad for programming the system. It also has a built-in wireless transceiver that will allow you to start using wireless 345 MHz sensors from the Honeywell 5800 Series. Subsequent keypads can be either Alphanumeric 6160 Keypads, Fixed English 6150 Keypads, or even touchscreen keypads like the Honeywell 6290W or Honeywell Tuxedo Touch.

Overview - Qolsys S-Line Encryption

Jorge provides an overview of the Qolsys S-Line Encryption that is used with Qolsys S-Line Sensors when paired with a Qolsys IQ Panel 2. These sensors communicate using encrypted wireless 319.5 MHz transmissions that operate on a rolling code basis. Every time an encrypted S-Line Sensor communicates with an IQ Panel 2, the system must send an encrypted response back to the sensor for the command to go through. This encrypted code is only known by the sensor and the panel. The sensor will then "roll" to the next encrypted code for the following transmission.

Controlling Lights w/ a Qolsys IQ Panel 2

Jorge teaches users how they can control smart lights using a Qolsys IQ Panel 2 System. This system has a built-in Z-Wave Plus controller for supporting Z-Wave lights. Any Z-Wave light that is paired with the IQ Panel 2 can be controlled directly from the system or from a paired IQ Remote Touchscreen Keypad. If you have the system monitored, then you can also control the lights remotely using the Alarm.com Mobile App on your phone. You will need to have an alarm monitoring plan that includes access to Alarm.com for automation.

With the holiday season quickly approaching us, we thought it was a good time to present some holiday buying guides for various security systems. Today, we are focusing on the Honeywell Lyric. This guide will help whether you are considering a new Lyric or adding upon an existing one.

The Honeywell Lyric is currently the flagship all-in-one wireless security system from Resideo. It has been one of the most highly regarded alarm systems for the past few years for several reasons. The system supports up to 128 wireless zones, making it suitable for applications big and small. It has a built-in Z-Wave controller, and you can pair up to 72 Z-Wave devices for home automation purposes. The Lyric is also one of the very few alarm panels that can support Apple HomeKit, making it perfect for iOS users looking to expand upon their HomeKit Network. In fact, we believe that the Lyric is the top HomeKit Security System on the market at this time.

The other major appeal of the Lyric is the fact that it can technically be monitored using an IP only communication path. This is because it connects with AlarmNet360 and the Total Connect 2.0 platform. Unlike most other monitoring platforms like Alarm.com which require cellular connectivity, Resideo allows IP only monitoring for panels connected with TC2. The Lyric has a built-in WIFI card, so you can connect with a local network right out of the box. Although we always recommend cellular communication for optimal reliability, we do understand that many users will want to use IP only service as a cost-cutting measure. Additionally, you can always add a cellular communicator to the Lyric System if you decide that you want to go cellular later on. Both the Honeywell LYRICLTE-A (AT&T LTE) and the Honeywell LYRICLTE-V (Verizon LTE) are great options.

Building a Lyric System from Scratch

For new users starting from scratch, the best option is typically to buy a complete Honeywell Lyric Security System Kit. This will include everything you need to get started with alarm monitoring. Whether you plan to use IP only monitoring service, or you intend on setting up cellular service, there is a perfect kit for you. For those planning to go IP only, no cellular communicator is needed, and you should choose a kit labeled "WIFI Only". If you intend to use the system for cellular monitoring, then both AT&T and Verizon system kits are available. Whether you go with a 3-1 kit (3 contacts and 1 motion) or a 10-1 kit (10 contacts and 1 motion) should depend on the size of the building you are monitoring. You will need more contacts to cover more doors and windows.

We recommend going through the Lyric System Kit Page linked above and finding the perfect Lyric Kit for your needs. In addition to the system, sensors, and optional communicator, you will also get a Honeywell LT-Cable with every kit. This makes it super easy to get the system up and running without having to prepare any standard alarm wiring.

Sensors for New and Existing Lyric Systems

One of the best aspects of the Lyric is that it has one of the most diverse and complete lineup of supported sensors in the entire security industry. Resideo created a sensor lineup designed exclusively for their Lyric System in the Honeywell SiX Series Sensors. These powerful sensors offer an impressive communication range of up to 300 feet indoors and 128-bit AES encryption for enhanced wireless protection. The lineup includes the following products:

• SiXCT Door/Window Contact
• SiXMINICT Mini Door/Window Contact
• SiXPIR Motion Sensor
• SiXGB Glass Break Detector
• SiXSMOKE Smoke Detector
• SiXCOMBO Combination Smoke/CO Detector
• SiXSIREN Wireless Siren
• SiXFOB Wireless Key Fob

With this great lineup, you can achieve a total and complete Lyric Security System by only using SiX Series devices. And for most Lyric users, that is the best option. But these are not the only sensors you can use with the Lyric System. The Lyric is also compatible with nearly any uni-directional 345 MHz sensor, which includes most devices from the Honeywell 5800 Series and the 2GIG 345 MHz lineup. Additionally, these lineups are both a little more fleshed out than the SiX lineup. There are certain sensor types (e.g. outdoor sensors) where you will need to turn to one of these product lineups.

Many users will also supplement their SiX Series devices with Honeywell 5800 Sensors and 2GIG 345 MHz Sensors as a cost-saving measure. These 345 MHz sensors will work just as well as the SiX Series devices on the Lyric. The only difference is that the 345 MHz sensors will not utilize any encryption, making them more susceptible to wireless attacks. The Lyric does have protection against 345 MHz RF jamming, but it can offer some users better peace of mind to know that their wireless sensors are encrypted. But if you are comfortable using non-encrypted wireless devices, then 345 MHz sensors can save you a lot of money when designing your Lyric System.

Some of our favorite Honeywell and 2GIG 345 MHz Sensors for use with the Lyric include:

• VERSA-2GIG Door/Window Contact
• 2GIG DW20R Recessed Door/Window Contact
• Honeywell 5816OD Outdoor Door/Window Contact
• Honeywell 5800PIR-OD Outdoor Motion Sensor
• Optex FTN-RRHW Outdoor Motion Sensor
• Honeywell 5822T Garage Tilt Sensor

Other Accessories for Your Lyric

We have already covered the sensors you will use with your Lyric System. However, there are still other devices you may want to add to your setup. The biggest attraction are Z-Wave devices like lights, door locks, and smart thermostats. One admitted weakness of the Lyric is that its automation controller is only a standard Z-Wave controller. The Lyric does not offer a Z-Wave Plus controller, and Lyric users cannot take advantage of the extended range and increased battery life of Z-Wave Plus. You can still use Z-Wave Plus devices with the Lyric System, but they will only offer the functionality of classic Z-Wave peripherals.

With that limitation in mind, you can still use the Lyric as a perfectly capable smart home automation hub. You can even pair the system as a secondary controller to other automation hubs (e.g. Samsung SmartThings) for added flexibility in your smart home. Nearly any Z-Wave automation device can be used with the system, so feel free to explore your options. We have plenty of devices on our website. Just remember that the Lyric System cannot support Z-Wave security devices. The Lyric Z-Wave controller is for automation purposes only. Alarm Grid does not sell Z-Wave security sensors on its website.

If you want to use your Lyric to control your garage door, then you will want to invest in a Honeywell 5877GDPK. This kit includes everything you need to get started with garage door operation for your Lyric System. Inside the kit there is a Honeywell 5877 Z-Wave Garage Door Relay, a Honeywell 5822T Garage Door Tilt Sensor, and a FortrezZ Z-Wave Siren/Strobe. You can purchase these items separately, but this convenient kit makes things easier.

The Lyric has only one compatible wireless keypad option, which is the Honeywell LKP500. This is a fairly standard push-button keypad with an LCD screen. You might also consider getting a cheap tablet and mounting it to the wall and using that as a keypad. You can download the Honeywell My Home Controller App to the tablet and essentially make the device a permanently mounted touchscreen keypad for your Lyric.

Lastly, you might want to get a desk mount for your Lyric System. This will eliminate the need for mounting the panel to the wall. Desk mounts are great for people living in apartments or rental homes, as well as users who simply do not want to drill holes. Using a desk mount sure beats laying the system flat on a counter! The Lyric Desk Mount is called the Honeywell LCP500-DK. There is also a desk mount for the Honeywell LKP500 Lyric Keypad called the Honeywell LKP500-DK.

Ask Us Questions!

Don't be afraid to reach out to us at Alarm Grid if you have any questions about the Lyric, or if you need any help choosing a system and accessories. The best way to reach us is to email support@alarmgrid.com. You may also reach us over the phone at (888) 818-7728. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

Just like any residence, an apartment is at-risk for a burglary or break-in. An unlocked door or a shattered window offers an easy entrance for an intruder. With an apartment security system you can be ready if this occurs. But picking a system can be daunting with so many options available!

Luckily, Alarm Grid is here to help you pick the best apartment alarm system for your needs. A good apartment security system usually features a wireless panel that can be installed using a desk or table stand. This will allow you to easily take the system with you when you move, and it will prevent you from having to drill holes in the wall. The wireless sensors can similarly be mounted using double-sided foam tape, and they can be easily removed if you relocate. You may also want the panel to include some cool smart home automation features to make your life more convenient.

It is strongly recommended that you select an apartment security system that is non-proprietary. This means that you will be able to take it to a new monitoring company if you cancel your current service. A great option is to go with a DIY no-contract alarm monitoring company like Alarm Grid. Our company does not charge you anything to start or stop monitoring service, which is really convenient if you ever need to take a month off of service while you are moving. We also offer systems that are super quick and easy to install without having to hire a professional installer!

With that in mind, we have our picks for the top 5 apartment security systems of 2019. All of these systems work great if you are looking to set up your own apartment alarm system that you can take with you if you decide to move later on. These systems are all very easy to use, and you can set them up in a matter of minutes. Let's check out the systems!

5. Interlogix Simon XTi-5i

Interlogix has long been known for their cost-effective systems. While they are ceasing operations at the end of the year, they are leaving us with a very good system. The Interlogix Simon XTi-5i is great if you need a no-frills alarm panel for basic operation. It has a 5-inch touchscreen display, support for up to 80 wireless zones, and some great communicators available, including some dual-path options. Adding a communicator will also make the system Z-Wave ready. You can even choose from an exclusive lineup of Interlogix Encrypted Sensors to add to the system. And for apartments, there is an excellent table stand you can buy for the system!

4. 2GIG GC2e

The 2GIG GC2e is the current entry-level option from 2GIG. It packs some great features into a small package, and it provides some nice upgrades over its 2GIG GC2 predecessor. With the GC2e, you will enjoy a larger 5-inch touchscreen, built-in Z-Wave Plus, and support for 2GIG eSeries Encrypted Sensors. Some other specs include support for up to 60 wireless zones and 64 different user codes. Remember to add a cellular communicator so that you can use with system for monitoring service through Alarm.com. And don't forget about the desk mount!

3. 2GIG GC3e

2GIG offers an impressive high-end security system with their GC3e. It still retains a lot of similarities to the discontinued 2GIG GC3, while offering some new upgrades in its own right. Namely, the panel now supports the 2GIG eSeries Encrypted Sensors, and it offers a fresh redesign over its predecessor. Returning features to the GC3e include a 7-inch touchscreen, support for up to 100 wireless zones, 100 user codes, partitioning, integrated WIFI, and built-in Z-Wave Plus. Note that you will still need a cellular communicator to monitor the system and use it with Alarm.com. Interestingly, the system uses the same desk mount as the 2GIG GC2e.

2. Honeywell Lyric Controller

There are many reasons why we can confidently say that the Honeywell Lyric Security System is one of the best panels on the market today. It is one of very few panels (and currently the only one on this list) that can support Apple HomeKit. The Lyric offers a very impressive 128 wireless zones, 64 user codes, built-in Z-Wave, and a 7-inch touchscreen. You will have no trouble filling up the zones with Honeywell SiX Series Sensors, which offer military-grade 128-bit encryption! Other features include a built-in 2MP camera for disarm photos and ten (10) different chime settings.

The panel also comes with built-in WIFI, and unlike the other systems on this list, it can be monitored across IP only. Not only does this mean you do not need to add a communicator, you can use the Lyric on a less expensive IP-only monitoring plan. This is perfect for users looking to cut-down on monitoring costs. But you can still add a Lyric Cellular Communicator if you want. The Honeywell LCP500-DK is the recommended desk mount.

1. Qolsys IQ Panel 2 Plus

There is so much to like about the Qolsys IQ Panel 2 Plus as an apartment security system. It is sleek and modern with its thin profile and beautiful 7-inch touchscreen. You will love its built-in glass break sensor, integrated 5MP camera, and support for up to four (4) partitions. This is also the only system on the list that is dual-path ready right out of the box, as it has both an LTE communicator (AT&T or Verizon) and a WIFI card. You can even live-stream compatible Alarm.com Cameras right from the panel once you have connected the system with Alarm.com.

Other features include built-in Z-Wave Plus technology for smart home integrations, as well as integrated Bluetooth for optional automatic disarming. If that weren't enough, the system offers support for PowerG Sensors, as well as one legacy frequency (319.5 MHz, 345 MHz, or 433 MHz). The PowerG support is particularly useful, as PowerG Sensors utilize military grade 128-bit AES encryption and a wireless range of up to 2,000 feet away from the panel. This is way further than you will likely need in an apartment, but it's still cool nonetheless! A standard desk mount comes included with the system, but you can also purchase the Qolsys IQ Stand if you want something a little more robust. The Qolsys IQ Panel 2 Plus is without a doubt the pinnacle of apartment security systems in 2019.

If you need help choosing a system, or if you want to learn more about the alarm monitoring plans offered from Alarm Grid, then please reach out to us! The best way to contact us is to email support@alarmgrid.com. You are also welcome to call us at (888) 818-7728. Just keep in mind that our regular business hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We're here with our usual video recap. This time we have videos featuring Jorge and Joe. We hope that you find these instructional videos helpful in using your security system. Our dedicated video team has been hard at work putting together these videos. Let's check them out!

Programming an Encore FF345 with an L5210

Jorge shows you how to program the Encore FireFighter FF345 with a Honeywell L5210 Security System. The FF345 is a listening module that activates upon hearing the Temporal 3 sound of an activated smoke detector or the Temporal 4 sound of an activated carbon monoxide detector. The device is commonly used with high-voltage or conventional life-safety sensors that otherwise couldn't integrate with a security system. Any sensor that produces a Temporal 3 or Temporal 4 sound can be used with this device.

Connecting a LiftMaster MyQ Garage Door to a Honeywell Alarm System

Joe explains how you can use a LiftMaster MyQ Garage Door Controller with the Total Connect 2.0 platform. Total Connect 2.0 is an interactive monitoring and automation platform that is commonly used with Honeywell Security Systems. By pairing your MyQ WIFI Garage Door Controller with Total Connect 2.0, you can open and close your garage door from pretty much anywhere using the Total Connect 2.0 Mobile App. You can also get text alerts from TC2 regarding any garage door activity. However, you cannot use a MyQ Garage Door Controller with TC2 smart scenes.

IQ Panel 2 vs IQ Panel 2 Plus Alarm Systems

Jorge explains how the main difference between the original Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus is the sensors that they support. The original Qolsys IQ Panel 2 can only use 319.5 MHz sensors. This includes Qolsys S-Line Sensors. The Qolsys IQ Panel 2 Plus can use 915 MHz DSC PowerG Sensors, plus one of three different legacy sensor frequencies. You can choose between legacy sensor support for 319.5 MHz sensors, 345 MHz sensors, and 433 MHz sensors.

Using a Qolsys IQ Panel 2 w/o Monitoring

Jorge explains that while it is technically possible to use a Qolsys IQ Panel 2 without alarm monitoring service, it is not recommended. By not monitoring the system, you will not be able to receive text and/or email alerts from Alarm.com regarding system activity. You will also be unable to receive automatic emergency dispatch from a central monitoring station in the event of an alarm. But you can still use the system as a local noisemaker and as a Z-Wave hub without monitoring.

Activating the Chime on a Qolsys IQ Panel 2

Jorge teaches you about the chime settings on the Qolsys IQ Panel 2 System. A chime is a pleasant sound that lets you know when a sensor has been faulted. This sound is much quieter than a siren or an alarm. It's just a quick way to let you know that some activity has occurred. On a Qolsys IQ Panel 2, you can enable or disable chimes across the entire system. You can also set individual chimes for each zone. You can choose from a selection of different chimes for each zone.

Hi DIYers! We're back with another video recap. Sadly, our video team took a break a couple weeks ago, so there was no recap last week. But they came back strong last week with seven (7) new videos! The Alarm Grid boys Jarrett, Jorge, and Joe are all back. Let's check out the videos!

Cellular Communicators That Work With a Honeywell VISTA 20P

Our always helpful alarm technician Jarrett explains which cellular communicators work with a Honeywell VISTA 20P. The system needs an added alarm monitoring communicator to connect with the AlarmNet360 servers and Total Connect 2.0. If you decide to get a cellular communicator, then you must make sure that your monitoring plan supports cellular service. It is strongly recommended that you get an LTE cellular communicator for the system. These include the Honeywell LTE-XA (AT&T LTE), the Honeywell LTE-XV (Verizon LTE), the Honeywell LTE-IA (AT&T LTE & IP) and the Honeywell LTE-IV (Verizon LTE & IP).

Deciding Whether to Use 2-Wire or 4-Wire Smoke Detectors

Joe smiles and waves as he helps you make the decision of whether to use 2-wire smoke detectors or 4-wire smoke detectors with your hardwired security system. Most users will choose 2-wire smoke detectors because they can be used without extra equipment. But the downside is that 2-wire smoke detectors can only be used with a designated smoke detector reset zone, such as Zone 1 on a Honeywell VISTA Panel. A 4-wire smoke detector can be used on any hardwired zone, but you will need extra equipment, including a power supply and relay.

Reasons Why the Wired Alarm Contact on a Door May Not Work

Joe gives another big wave as he provides various reasons why a hardwired door and window contact sensor may not be working properly. A common reason for this is that the magnet is not properly aligned with the sensor. This causes the reed switch inside the sensor to remain open, even when the door or window is closed. Properly aligning the magnet with the sensor will fix this issue. Another possibility is that the wire leading from the sensor to the panel may be damaged or cut. In that case, you would need to re-wire the sensor.

Putting a 5834-4 Into High Security Mode

Three cheers for Joe, as he explains how to put a Honeywell 5834-4 Key Fob into its high-security mode. This key fob can be set for a low-security mode or a high-security mode. When the key fob is in high-security mode, the device is essentially "synced" with the system and using rolling-code encrypted communication. This makes it significantly more difficult for a savvy intruder to try and tamper with the device. The 5834-4 will use a green LED in its low-security mode, while it will use a red LED in its high-security mode.

Enrolling a PowerG CO Detector to a Qolsys IQ Panel 2 Plus

Joe graces us with a fourth video, as he shows how to enroll a PowerG CO Detector with a Qolsys IQ Panel 2 Plus. Adding carbon monoxide sensors to your security system is important. Carbon monoxide is an odorless and tasteless gas that kills hundreds of people every year in the United States. Most of these deaths occur during the winter months when heaters are commonly used in homes. A faulty heater can lead to a CO outbreak. However, CO deaths can also occur due to other factors, such as accidentally leaving a vehicle running in an enclosed garage.

Learning the DSC PG9939 Key Fob to the Qolsys IQ Panel 2 Plus

Jorge is here to show us how to enroll a DSC PG9939 Key Fob with a Qolsys IQ Panel 2 Plus. This key fob can be auto-enrolled like pretty much any other compatible sensor for the system. This is done by putting the system into its auto-enrollment mode and then activating the device to transmit a signal. You will need to choose a Sensor Group for the key fob. The most common Sensor Group to choose is 1 - Mobile Intrusion. The DSC PG9939 features four (4) buttons that you can use to control the IQ Panel 2 Plus System.

Finding the Serial Number on a Honeywell Key Fob

Jorge is the master of key fobs, as he shows you how to find the Serial Number for a Honeywell Key Fob. The Serial Number is used for enrolling the key fob with the system. The best way to enroll a Honeywell Key Fob with a system is to auto-enroll it. If you manually enter the Serial Number, there is a chance that you might make a mistake. Auto-enrolling will prevent this. It also ensures that the key fob can communicate the with panel properly. Once you auto-enroll the key fob, the Serial Number will automatically appear on the screen.

Hi DIYers! We know that it can be difficult to decide between all the available security systems on our site. Today, we're going to make that decision a little easier by presenting our list for the Top 5 Security Systems of 2019. We really have some great alarm panels to present!

A good security system is easy to use, supports many sensors, and offers some excellent features. In 2019, competition is stiff, as alarm systems are becoming more and more user-friendly, and they are stepping up their game in terms of capabilities. Any of the 5 systems on our list would make a very nice addition to your home or business. But make sure to stick around until the end so you can see our favorite system!

With that out of the way, here are our Top 5 Security Systems for 2019:

5. Interlogix Simon XTi-5i

Interlogix may be shutting down at the end of 2019, but at least they put out a decent panel to go out on! The Interlogix Simon XTi-5i is a solid budget alarm system that offers a pleasant 5-inch touchscreen display and a customizable UI. It supports up to 80 wireless zones and a variety of Alarm.com Communicators, including dual-path options. Adding an Alarm.com Communicator will also allow you to use Z-Wave devices with the system. There are even some new Interlogix Encrypted Sensors specifically designed for the Simon XTi-5i System!

4. 2GIG GC2e

The 2GIG GC2e is a budget-friendly system that is perfect for users who are familiar with the old 2GIG Go!Control Panel. As an upgrade from the 2GIG GC2, the new GC2e includes a larger 5" touchscreen, Z-Wave Plus functionality, and support for the 2GIG eSeries Encrypted Sensors. The GC2e supports up to 60 wireless zones and 64 user codes. Note that you will need to add a compatible cellular communicator to get the system monitored and connected with Alarm.com!

3. 2GIG GC3e

The 2GIG GC3e is the flagship system from 2GIG, and it includes everything you could want in an alarm system. It features encrypted sensor support, partitioning, integrated WIFI, built-in Z-Wave Plus, and a beautiful 7-inch touchscreen display. The GC3e is very robust with its support for 100 wireless zones and 100 user codes. Just remember that a cellular communicator is needed to activate the system for monitoring and connectivity with Alarm.com. Once you add a cellular communicator, the system will be dual-path ready!

2. Honeywell Lyric Controller

The Lyric has been out for a few years now, but it is still one of our favorite security systems. It is the only panel on this list that offers compatibility with Apple HomeKit, and the only one of these systems that can be monitored through WIFI only. The panel features built-in WIFI, but you can add an optional LTE cellular communicator to make it dual-path ready. The Lyric is also the only system on this list that uses the Total Connect 2.0 platform instead of Alarm.com. Another benefit is that the Lyric has its own lineup of encrypted SiX Series Sensors. And you will love its 7" touchscreen. Other features for the system include support for up to 128 wireless zones, classic Z-Wave, 48 total user slots, a built-in 2MP camera, 10 chime settings, and so much more!

1. Qolsys IQ Panel 2 Plus

The Qolsys IQ Panel 2 Plus is the best security system of 2019. There is so much to love about the IQ Panel 2 Plus. It has a sleek, crisp design with a 7" touchscreen display. It is dual-path ready right out of the box with a built-in LTE communicator (AT&T or Verizon) and integrated WIFI. It offers some outstanding features, including live-streaming for compatible Alarm.com Cameras, support for four (4) partitions, automatic Bluetooth disarming, a built-in glass break sensor, a 5MP camera, and so much more. There are three (3) versions of the IQ Panel 2 Plus, with each one supporting a different legacy sensor frequency (319.5 MHz, 345 MHz, or 433 MHz). But the icing on the cake is that you can use DSC PowerG Sensors with ANY version of the IQ Panel 2 Plus. These sensors offer a wireless range of up to 2,000 feet away from the IQ Panel 2 Plus in open air, and they utilize 128-bit AES encryption for maximum wireless security. This is truly the best system on the market right now!

If you have any questions about any of these systems, or if you want to learn more about the monitoring services offered from Alarm Grid, please reach out to us! The best way to contact us is to email support@alarmgrid.com or call us at (888) 818-7728. Remember that our support hours are from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We're here with the Alarm Grid video recap covering October 21st thru 25th. We have eight (8) new videos this time. These videos proudly feature the Alarm Grid boys Jarrett, Joe, and Jorge. We hope you're ready to learn more about security systems! Let's check out the videos!

Issues Disabling Auto-Stay Arming for a Vista-128BPT

Joe talks about issues regarding Auto-Stay Arming on a VISTA-128BPT running firmware version 10.0. This firmware version has an error where Auto-Stay Arming is not automatically disabled when arming from Total Connect 2.0. This can cause issues if you Arm Away from Total Connect 2.0 and you aren't around to fault an Entry/Exit Zone during the Exit Delay countdown. When this happens, Auto-Stay Arming will go into effect for any zone where the feature is enabled.

Connecting The Lyric Alarm System to Alexa

Jorge explains how you can connect the Resideo Lyric Security System with Amazon Alexa for spoken voice commands. In order to do this, the Lyric Alarm System must be paired with the Total Connect 2.0 platform. Any voice commands for the Lyric System sent through Alexa will pass through Total Connect 2.0 before being forwarded to the panel. You can use Alexa voice commands through TC2 to arm the system, check current status, and control smart home devices.

Why Your Vista-128BPT is Armed Stay After Choosing Arm Away from TC2

Joe explains why you might find that your VISTA-128BPT Security System has Armed Stay even though you have selected Arm Away on Total Connect 2.0. This is due to the error on Firmware Version 10.0, were the TC2 platform doesn't know to automatically ignore Auto-Stay Arming settings if they are enabled. You can overcome this issue by upgrading to Firmware Version 10.4, or by manually disabling Auto-Stay Arming for every zone on the VISTA-128BPT Alarm System.

The Honeywell Lyric Security System Will Allow for Different User Codes

Jorge explains how you can set up multiple user codes on a Honeywell Lyric Alarm Panel. You need to provide a valid code to perform various system functions such as arming and disarming. Additionally, the Master Code and Installer Code both have special privileges on the system as well. The Installer Code is particularly important, as it is needed for programming the system. However, you can only disarm using the Installer Code if it was the code used to arm originally.

Using More Than One SkyBell With Total Connect 2.0

Jarrett explains how you cannot use more than one (1) SkyBell device with a Total Connect 2.0 account. If you want to use a second SkyBell Video Doorbell, then you will need a second Total Connect 2.0 account. Alarm Grid customers can add one (1) SkyBell to any Total Connect 2.0 account, even if their plan does not technically include video surveillance. We offer a special Video-Only Plan, which is perfect if you already have an alarm monitoring plan, but you are needing a second account to add a second SkyBell device.

Why A Legacy IPCAM Won't Work With Total Connect 2.0

Jarrett explains an issue that you might encounter when trying to use a legacy Total Connect 2.0 IP Camera with the TC2 platform. The older legacy TC2 IP Cameras have default software that is not compatible with the new HTML5 version of TC2. Resideo pushed down an update to these cameras to make them compatible with the new HTML5 platform. But any legacy TC2 IP Cameras that weren't connected at the time were unable to receive the update. Those cameras can no longer be used with TC2.

How a Qolsys IQ Panel 2 Behaves When the Internet Goes Down

Jorge explains what happens when a Qolsys IQ Panel 2 Plus System loses its internet connection. When this happens, the system will remain connected with Alarm.com using its built-in LTE cellular communicator. All versions of the IQ Panel 2 Plus have an integrated cellular communicator for this exact purpose. You can choose from AT&T LTE or Verizon LTE. We recommend going with the service that works best in your area, regardless of which one you use for your personal phone.

Resetting A Qolsys IQ Panel 2 to Factory Defaults

Jorge covers the process for factory resetting a Qolsys IQ Panel 2 Plus System. This is done using the Dealer Code, which is 2222 by default. By performing a factory reset and restoring the system to factory default settings, several things will happen. Any programming settings will be restored to their default. All programmed sensors will be deleted. All Z-Wave devices will be cleared. All user codes will be deleted, with the exception of default codes. If you changed the Master, Installer, or Dealer Codes, they will all be reset to their default.