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Hi DIYers! We have a small video recap this week. Our video team was on vacation for most of the week, but we put up three (3) new videos on Tuesday, August 6th. We have two (2) from Joe and one (1) from Jorge. We hope you are excited to check them out! Let's take a look our newest videos!

Carbon Monoxide Detector Functionality

Joe explains how carbon monoxide sensors for security systems are used. These life-safety devices will alert the alarm control panel whenever there is an outbreak of potentially lethal CO gas. This gas is odorless and tasteless, and it kills hundreds of people every single year. We recommend placing carbon monoxide sensors outside of bedrooms, in hallways, and in large central areas like living rooms. You should have at least one (1) CO detector on each floor of the building.


Features Included With an Alarm.com Video Plan

Jorge talks about the features that come included with an Alarm.com video plan. By using Alarm.com for video monitoring, you can view clips from Alarm.com and download them for permanent use. Alarm Grid provides 3,000 monthly clips and 3,000 total clips for any customer with Alarm.com video monitoring. We also provide complimentary Video Analytics at no extra charge. Additional monthly and total clips are available for an added fee. To use video monitoring with Alarm.com, you need a Platinum Plan or a Video-Only Plan.


Error Code 103 On a VISTA Alarm System

Joe discusses the Check 103 Error Code on a Honeywell VISTA System. The Check 103 message will be displayed on an Alphanumeric Keypad when there is a problem with the system's cellular communicator. There are many reasons why a Check 103 error might be displayed. Some possible causes can be a loose tamper cover on the communicator, the panel being unable to recognize the communicator, or the communicator not being registered with AlarmNet. Please note that a Fixed-English Keypad will display the message bF instead for "backup failure".

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Hi DIYers! It's time for our weekly video recap. We have a great batch of videos for you all today. Our technicians Joe, Jarrett, and Jorge will all help you learn how to use your alarm systems and get the most out of your equipment. Let's check out the latest videos from the team.

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Adding Wired Motion Detectors to the VISTA 20P

Joe teaches users how to add wired motion detection sensors to a Resideo VISTA 20P System. Hardwired motion sensors will use a 4-wire connection, with two (2) wires being used for the zone input, and two (2) wires being used for power. Most hardwired motion sensors use a Normally Closed (NC) wiring configuration, meaning that they are wired in Series. However, there are some Form C motion sensors that can use a Normally Open (NO) wiring configuration for wiring in parallel.


Troubleshooting a Low Battery Condition on a VISTA Panel

Joe explains how to troubleshoot a low battery condition on a Resideo VISTA Alarm Panel. You will need a voltmeter to do this. The first step is to check the AC voltage. You should expect to see about 18 to 19 volts on a 16.5VAC transformer. Next, check the Auxiliary Power. You should see a reading of 13 volts or higher. Finally, you should check the charging voltage. This should be the same as the auxiliary power voltage.


Adding a 2-Wire Smoke to the Qolsys Hardwire 16-F

Joe teaches users how to add 2-wire smoke detectors to a Qolsys Hardwire 16-F. Any 2-wire smoke detectors used with the Hardwire 16-F must be connected at Zone 16. You must wire the smoke detector(s), plus any other sensors used with the module, before enrolling the Hardwire 16-F with the panel. This lets the module know the proper configuration for each zone. The 2-wire smoke detectors will use Normally Open (NO) wiring. Most burglary devices use Normally Closed (NC) wiring. CO detectors cannot be used with the Hardwire 16-F. You will also need 4.7k resistors at each zone.


Turning Off "Arm Confirm" in a Qolsys IQ Panel 2 Plus

Jorge explains how you cannot turn off the Arm Confirm feature on a Qolsys IQ Panel 2 Plus System. The Arm Confirm feature has the panel produce a loud tone when the system is Armed Away using a key fob or wireless keypad. The purpose of this tone is to make sure that the user knows that they have set their system to Arm Away and that they should exit the premises. Unfortunately, you cannot turn off the Arm Confirm feature on the IQ Panel 2 Plus System because it does not exist.


Arm Away Vs. Arm Maximum

Jarrett discusses the difference between the Arm Away and Arm Maximum modes. When you Arm Maximum, you are telling your system to ignore all of the Entry Delay Periods on your system. This means that if you open an Entry/Exit Zone while the system is set to Arm Maximum, then an immediate alarm will occur. If you are outside the building, you will need to disarm using a key fob or an interactive platform like Total Connect 2.0 or Alarm.com.

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Hi DIYers! It's time for another Alarm Grid video recap! We have videos from all the usual team members. Those team members are Jarrett, Joe, and Jorge, and they're all here to help you learn how to use your security system. Let's check out the latest videos from the Alarm Grid video team!

Troubleshooting 2-Wire Smokes on the Qolsys Hardwire 16-F

Joe explains the best practices for troubleshooting 2-wire smoke detectors when they are used with a Qolsys Hardwire 16-F Wired to Wireless Converter. The Qolsys Hardwire 16-F supports 2-wire smoke detectors when they are wired at Zone 16. This wired to wireless converter can work with any 319.5 MHz wireless alarm system, including the 319.5 MHz version of the Qolsys IQ Panel 2 Plus. Remember that you will need to wire the 2-wire smoke detectors to Zone 16 before enrolling the Hardwire 16-F with the system. You must also use a 4.7k end of line resistor.


Testing the Honeywell 5808W3 Smoke Detector on the Qolsys IQ Panel 2 Plus

Jarrett rocks some protective ear gear while he explains how to test the Honeywell 5808W3 Smoke and Heat Detector on the 345 MHz version of the Qolsys IQ Panel 2 Plus. The Honeywell 5808W3 Smoke and Heat Detector has a recessed test button that you can test using a thin object like a screwdriver. If you want to test the actual functionality of the sensor, you can use a hair dryer for the heat detection function and canned smoke for the smoke detection function. Always remember to put your system on test mode before testing this sensor!


Using Power over Ethernet (PoE) on Alarm.com Cameras

Joe discusses how you can use Power over Ethernet (PoE) with certain Alarm.com Cameras. Power over Ethernet means that the camera will receive both power and data from the same ethernet cable. This means that you will not need to connect a power adapter to the camera. You can just use the ethernet cable. This can help reduce installation time and allow you to utilize a more flexible wiring configuration. In order to complete a PoE setup, you may need a PoE injector like the Alarm.com ADC-POE-INJ. This will depend on the network switch or router being used.


Using the Qolsys IQ Siren with a Honeywell LYNX Touch Panel

Jorge explains how to use the Qolsys IQ Siren with a LYNX Touch System. The Qolsys IQ Siren is a Z-Wave Siren that communicates with a system wirelessly. To pair this siren with a LYNX Touch System, the panel must have an L5100-ZWAVE Module installed. Since these panels will see the IQ Siren as a light switch, you must create special scenes for it to work properly. You need a scene to activate the siren during intrusion alarms, a scene to activate the siren during fire alarms, and a scene to stop the siren when an alarm is cleared.


Zone Status Indications on the Qolsys IQ Panel 2 Plus

Jarrett discusses the various zone status symbols that will appear next to zones on the main screen of the Qolsys IQ Panel 2 Plus. The different statuses that can be displayed include Open, Closed, Active, Idle, Unreachable, and Tampered. The Open and Closed statuses are for door and window contact sensors. The Active and Idle statuses are for motion sensors, glass break sensors, environmental sensors, and life-safety sensors. The Unreachable status refers to a sensor experiencing loss of RF supervision. The Tampered status means that someone has activated the tamper cover for the sensor.

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Hi DIYers! We promised last week that new videos would be coming. Well we have four (4) new videos for you to enjoy. Jorge was the big winner this week with three (3) videos. And I actually contributed a rare video of my own. Let's take a look at the newest videos from our video team.


Pairing the Honeywell T6 Pro Thermostat with a Residio Lyric Controller

I show you how to pair a Honeywell T6 Pro Z-Wave Plus Thermostat with a Resideo Lyric Controller. By pairing the T6 Pro with your Lyric System, you will be able to adjust the temperature right from the Lyric Panel. You will also be able to control the T6 Pro from Total Connect 2.0 if you have a Silver Level monitoring plan or higher. TC2 will also allow you to create smart scenes to have the T6 Pro activate automatically with certain system events or on a predetermined schedule.


Turning Off the Siren on a Qolsys IQ Panel 2 Plus

Jorge explains how to disable a siren on a Qolsys IQ Panel 2 Plus System so that it does not sound when an intrusion alarm occurs. This is great for testing the system so that you do not activate a loud siren when you need to test various sensors. You might also do this if you want all burglary alarms to be silent. In order to disable the siren, you will need to enter system programming. Please note that alarms for life-safety events will still activate a siren.


Enrolling a VERSA-GE Sensor into a Qolsys IQ Panel 2 Plus

Jorge teaches users how to enroll a VERSA-GE Sensor with a Qolsys IQ Panel 2 Plus System. The VERSA-GE is a wireless door and window contact sensor that operates at 319.5 MHz. As a result, the sensor will only work with the 319.5 MHz version of the IQ2+. This is the version that comes in a white and gold box. If you have a 345 MHz IQ2+ (silver and white box), you can use the VERSA-2GIG Sensor. If you have a 433 MHz IQ2+ (red and white box), you can use the VERSA-DSC Sensor.


Siren Timeout on the Qolsys IQ Panel 2 Plus

Jorge discusses the siren timeout feature on the Qolsys IQ Panel 2 Plus. This feature will have any siren programmed with the IQ Panel 2 Plus automatically stop sounding after a set period of time, even if the alarm is not properly cleared. This will prevent the siren from sounding indefinitely and annoying everyone in the area. This feature may also be referred to as a "bell timeout" period. The standard set siren timeout period is usually around four (4) minutes.

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Hi DIYers! We know that we haven't done a video recap lately. Our video department has been on a well-deserved break, as the team has been focusing on other priorities. Well the same team will be back at work this week to make new videos. Expect new videos from Jarrett, Jorge and Joe soon!

Remember, the best way to find out about new videos as soon as possible is to subscribe to our YouTube channel. We upload new videos almost every day, and we would love your support on YouTube. You can also expect a regular video recap by checking this blog. We usually like to post video recaps on Mondays, but it can vary based on recent activity.

Our video team looks forward to getting back to work and making some great new videos to help you learn how to get the most our of your security system. We apologize that we haven't been putting out new videos in recent weeks, but we will have some new ones very soon. We hope that you are looking forward to some helpful new videos just as much as we are, and we are eager to show you what our team can do.

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Hi DIYers! We have a small video recap this week, as only four (4) new videos were produced. But they're really good ones from Jorge and Jarrett, who both had two (2) each. They're here to help you learn how to use your security system. Let's check out the new videos for June 18th thru 21st.

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Locations Suitable for Installing Heat Detectors

Jorge discusses the rooms in a home that are better-suited for standalone heat detectors than traditional smoke detectors. Normally, a user will use smoke detectors because they will detect a fire more quickly. But there are some rooms where it is better to use a heat detector, as a smoke detector may lead to false alarms. Popular locations for heat detectors include kitchens, bathrooms, garages, and attics. There are also combination smoke and heat detectors that use both detection methods.


Resideo Lyric Alarm System Vs. Qolsys IQ Panel 2 Plus

Jorge compares the Resideo Lyric Alarm System and the Qolsys IQ Panel 2 Plus Systems. Both systems are some of the best on the market, and they offer some excellent features. Both offer support for up to 128 zones and feature a 7-inch touchscreen display. The advantages to the IQ Panel 2 Plus include its built-in Z-Wave Plus card, its integrated Alarm.com LTE Cellular Communicator, four (4) partitions, facial recognition, automatic Bluetooth disarming, and the ability to livestream cameras. But the Lyric offers HomeKit support.


Compatible Back-Up Battery for the 2GIG GC3

Jarrett is happy to talk about the backup battery for the 2GIG GC3 Security System. Normally, the system is powered using a plug in transformer. But if the electricity goes out, then a backup battery will keep the system running. The backup battery will slowly store a charge while the system is running on transformer power. That way, it will be ready for a power outage. The backup battery for the 2GIG GC3 is called the 2GIG BATTERY-GC3. The battery will provide up to 24 hours of backup power.


Using an LT-Cable With The Qolsys IQ Panel 2 Plus

Jarrett is back for a second round, as he shows users how to use the Honeywell LT-Cable with the Qolsys IQ Panel 2 Plus. The LT-Cable is a convenient option for providing power to an alarm panel. The wires come pre-prepared and ready to connect with the panel and transformer. All you need is a screwdriver. If you need to cut power to the system, you can unplug the male-female barrel connector. This means that you won't have to unplug the transformer from the wall.

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Welcome DIYers! We're here with another video recap, this time covering June 10th thru 14th. It was a great week for our video team, as 10 new videos are ready for viewing. Your favorite Alarm Grid boys Jarrett, Joe and Jorge are all here. Let's check out the newest videos from the team.

Location of the MAC Address on a Honeywell L5210

Jarrett teaches users how to find the MAC address for your Honeywell L5210 Security System. The MAC address is actually associated with the added Honeywell L5100-WIFI Card. You will need to provide this code when activating your WIFI communicator for monitoring service. The code consists of a 12 digit combination of numbers and letters. This code can be found on the box for the L5100-WIFI, on the module itself or inside panel programming. You will also need to provide the CRC code, which is found alongside the MAC address.


Panels That Support Telguard HomeControl Flex

The helpful and friendly Joe talks about which panels support the Telguard HomeControl Flex interactive service. This service is a lot like Total Connect 2.0 and Alarm.com. In order to access this service, you will need an appropriate Telguard Communicator. You will also need active alarm monitoring service. Most Alarm Grid customers access this service using a Telguard TG1-Express. This communicator allows a panel with a phone line to communicate across a cellular network.


Resideo Total Connect 2.0 Recording Limits

Jorge discusses the Resideo Total Connect 2.0 recording limits for Resideo IP Cameras. The limit depends on which type of Resideo IP Cameras you are using with your system. The newer HD camera models allow you to store up to 1,500 clips for up to 30 days. Any clip older than 30 days will be automatically deleted. Additionally, clips are deleted if you reach the 1,500 clip limit. The older, non-HD models allow for 100MB of storage or 7 day, whichever comes first.


SkyBell Video Clip Availability

Jorge explains the SkyBell video clip availability limits for both Total Connect 2.0 and Alarm.com. These services follow completely different rules in this regard. For Total Connect 2.0, clips are stored for seven (7) days. For Alarm.com, it is more complicated. It depends on what type of monitoring plan you have. There will be a limit to the number of total clips you can store on Alarm.com. There will also be a limit on the number of clips your cameras can store per month on Alarm.com.


Learning the Honeywell 5800CO into a Qolsys IQ Panel 2 Plus

The ever-cheeky Joe teaches you how to add a Honeywell 5800CO Carbon Monoxide Sensor into a Qolsys IQ Panel 2 Plus System. You must use the 345 MHz version of the IQ Panel 2 Plus if you want to add a Honeywell 5800CO Sensor. This is the only version of the IQ Panel 2 Plus that can support 345 MHz sensors. This module will provide your home or business with accurate and reliable detection of potentially lethal carbon monoxide gas.


Flood Sensor Notifications from a Lyric via Apple HomeKit

Jarrett is back, and he explains why you cannot receive flood sensor notifications from Apple HomeKit when the sensor is used with a Lyric Controller. HomeKit only provides detailed Lyric notifications regarding security sensors. A flood sensor is not a security sensor. That is why it is important to still use Total Connect 2.0 even if you start using Apple HomeKit with the system. The Total Connect 2.0 platform will provide you with specific notifications for any zone type.


Learning the 5808W3 into a Qolsys IQ Panel 2 Plus

Jorge teaches users how to add a 5808W3 Smoke and Heat Detector with a Qolsys IQ Panel 2 Plus Security System. This smoke detector can only be added to IQ Panel 2 Plus Systems that support the 345 MHz wireless frequency. The 5808W3 provides reliable smoke and heat detection for a home or business. It can also be used for low temperature detection. A built-in 85 dB sounder is integrated with the sensor for alerting building occupants.


Products Supported on the Alarm.com Platform

Jorge explains which products are supported by the Alarm.com interactive service. To use Alarm.com, you will need a system with an Alarm.com Cellular Communicator. You will also need a Gold Plan or higher from Alarm Grid. By accessing Alarm.com, you can arm and disarm your system, check current system status, control smart home devices and more. You can access this service remotely using the Alarm.com Mobile App on Android and iOS devices.


Image Sensor and Alarm Panel Compatibility

Awesome Joe covers image sensor and alarm panel compatibility. Image sensors are like motion detecting sensors, except they also have a built-in camera. When an image sensor detects movement, it will produce a photo. This photo can be sent to an interactive service platform like Total Connect 2.0 or Alarm.com. If you have the TC2 or ADC mobile app, you can get this image remotely. This is perfect for verifying if a crime or emergency is occurring in your home or business.

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Hi DIYers. We have a relatively small video recap this time. Our team managed to make four (4) new videos. This includes three (3) from Jorge and one (1) from Jarrett. They are both ready and eager to help you learn your security system. Let's check out the new videos for this week.

Arming a Honeywell Alarm System Using Alexa

Jorge talks about how you can use Amazon Alexa to Arm your Honeywell Security System. This is made possible using Total Connect 2.0. You must open the Alexa App on your Android or iOS device and link your Total Connect 2.0 account. In order to use Total Connect 2.0, you will need an alarm monitoring plan that includes access to the service. You can use Alexa to Arm Away, Arm Stay and activate TC2 smart scenes. You cannot use Alexa to Disarm your system.


Low Battery Supervision On The 2GIG TAKE-345

Jorge explains how if your 2GIG TAKE-345 has a low backup battery, then all the associated zones will show a low-battery trouble condition. The 2GIG TAKE-345 is a wired to wireless converter designed for use with 2GIG Security Panels. Hardwired sensors connect with the TAKE-345. The module then sends a 2GIG 345 MHz Signal to the panel. The system sees these sensors as wireless sensors. If the 2GIG TAKE-345 has a low battery, then the associated wireless zones will show low battery. You cannot use hardwired life-safety sensors with the TAKE-345.


Getting Power To The Lyric Security System

Jarrett teaches users how to power the Resideo Lyric Alarm System. The system receives primary power from a plug-in DC transformer. If the electricity goes out, a backup battery will keep it powered on. There are 4-hour and 24-hour backup battery options available. We recommend using a Honeywell LT-Cable to connect the panel to its transformer. You can also use 18-gauge, 2-conductor wire to complete the connection. The system will power off if it is not receiving plug-in or battery power.


Testing My Alarm Panel Through Alarm Grid

Jorge explains how Alarm Grid customers can test their security systems. We recommend testing your system monthly. You must test your system once per year to receive an updated certificate of alarm (CoA). By receiving a CoA from Alarm Grid, you can save money on your homeowner's insurance. You must always put your system on test mode before testing your system. You can put your system on test mode by contacting us, contacting our central station partner Criticom, or use the MyAlarms.com feature.

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Hi DIYers! It's time for another video update from Alarm Grid. This time we're covering the videos from May 30th and 31st. We have six new videos this time. Joe has four, while Jorge and Jarrett each have one. The Alarm Grid boys are back to help you learn your system. Let's check them out.

Connecting an LTE-XV to a VISTA-21iP

The ever-friendly Joe teaches you how to connect a Honeywell LTE-XV to a Resideo VISTA-21iP Security System. The Honeywell LTE-XV is a Verizon LTE Communicator for VISTA Series Systems. It follows the same setup process as the Honeywell LTE-XA, which is the AT&T LTE Communicator. Please note that by adding an LTE-XV or LTE-XA to a VISTA-21iP, you will disable the integrated IP communicator for the system. If you want to use an external dual-path communicator with a VISTA-21iP, you should add a Honeywell LTE-IV instead.


The ADC-V522IR Audio Features

Joe explains the two-way audio capabilities of the Alarm.com ADC-V522IR Security Camera. If you use this camera with the Qolsys IQ Panel 2 Plus, you can livestream the audio and video directly from the panel. You can also get live audio and video from the Alarm.com Mobile App. This app can be conveniently accessed right from your Android or iOS device. You can even speak through your Android or iOS device and have your voice come through the camera. This will allow you to have a live two-way conversation with whoever is at the other end.


Connecting the August Smart Lock Pro to WIFI

Joe helps you connect your August Smart Lock Pro to a WIFI network. To do this, you will need an August Connect WIFI Bridge. Getting your August Smart Lock Pro connected with WIFI is recommended if you want to use the device with Apple HomeKit. However, it is not required. The only other way to use HomeKit with the August Smart Lock Pro is to have your HomeKit Hub within Bluetooth range (10 to 15 feet) of the lock. Your HomeKit Hub can be an iPad, HomePod or AppleTV (4th Generation or higher).


Arm Stay vs. Arm Instant

Fan-favorite Jarrett explains the differences between Arm Stay and Arm Instant. The major difference is that Arm Instant ignores all Entry Delay settings. This means that any Entry/Exit Zones will effectively operate as Perimeter Zones. If you fault an Entry/Exit Zone while the system is Armed Instant, then an immediate alarm will occur. If you want to Disarm the System while it is Armed Instant, you will need to do so without activating an Entry/Exit Zone. We recommend using a Security Key Fob or an interactive service platform like Alarm.com or Total Connect 2.0.


Response Types Supported by the SiXPIR

Jorge discusses the Response Types that can be used with the Honeywell SiXPIR Motion Detecting Sensor. The only available Device Type for a SiXPIR Zone is "Motion Sensor". This restricts the Response Types that can be used. You cannot set the Device Type to "Other" to gain access to the full list of Response Types. As a result, the only Response Types you can use with the SiXPIR are Interior Follower, Perimeter, Day/Night, Interior With Delay, Resident Monitor, Resident Response, General Monitor, and General Response.


Using the August Smart Lock Pro with Apple HomeKit

Joe talks about using the August Smart Lock Pro with Apple HomeKit. By including the August Smart Lock Pro with your Apple HomeKit network, you can operate the lock from anywhere using your iOS device. There are two ways to use the lock with HomeKit. The first is to pair the August Smart Lock Pro with the August Connect WIFI Bridge. This will allow the lock to connect with a WIFI network so that you can access it remotely. The other option is to have the lock within Bluetooth range of your HomeKit Hub. This can be an AppleTV (4th Generation or higher), iPad or HomePod.

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Hi DIYers! We hope that you had a safe and fun Memorial Day weekend. Our video team managed to produce eight (8) new videos last week. Joe was featured in five (5) new videos, mostly covering the August Smart Lock Pro. Jorge and Jarrett both had a video apiece, and I made one as well.

Connecting an August Smart Lock Pro with the August Home App

Joe explains how to connect your August Smart Lock Pro with the August Home App. This is one of the first things you will do with the August Smart Lock Pro. The August Home App allows you to operate your lock from your smartphone. You can control the lock through Bluetooth if you are within 10 to 15 feet. You can also operate the lock remotely from almost anywhere if you have the August Connect WIFI Bridge.


Including the August Smart Lock Pro

Joe shows users how to include the August Smart Lock Pro with a Z-Wave network. This is important if you want to control the August Smart Lock Pro from an interactive service platform from Total Connect 2.0 or Alarm.com. The pairing process is completed through the August Home App. You will need to have the lock paired with the app before you can pair it with a Z-Wave network. You will also need access to your Z-Wave hub or controller.


Defaulting the August Smart Lock Pro

Joe teaches users how to perform a factory default for an August Smart Lock Pro. To perform a factory reset, you will need to access your August account through the August Home App. Doing this will clear any Z-Wave and WIFI settings for the lock. You will need to reprogram the lock from scratch using the app. You should only perform a factory reset if you plan on giving away the lock or as a final troubleshooting step.


Excluding the August Smart Lock Pro

Joe covers the process for excluding the August Smart Lock Pro from a Z-Wave network. Unlike most Z-Wave devices, you don't need to clear the August Smart Lock Pro before adding it to a Z-Wave network. Instead, you will only do this if you are clearing the device from the network so that you can add it to a new one. You can complete the exclusion process through the August Home App. If you don't have access to your Z-Wave hub, you will need to perform a Z-Wave factory reset.


Getting an Alarm or Zone Open or Close to Activate a Honeywell IP Camera

Joe talks about how you can create notifications to have your Resideo IP Cameras activate when sensors are faulted or during alarm events. Normally, these cameras will only activate when they detect motion or sound. You can create these notifications through Total Connect 2.0. It is also possible to set specific hours when a camera can initiate a recording. This way, even if a zone is faulted, the camera will only capture clips during certain predetermined hours.


Temperature Sensor Notifications from a Lyric via Apple HomeKit

Jorge explains how you cannot receive temperature sensor notifications from Apple HomeKit when used with a Resideo Lyric Alarm System. HomeKit will only provide specific alerts for intrusion zones on the Lyric. For all other zones, only a General Lyric System Alert will be displayed. This makes it impossible to determine exactly which zone was faulted. However, you can still use HomeKit alongside Total Connect 2.0. The TC2 service will provide specific alerts for any faulted zone.


Is AlarmGrid Compliant with Nationally Recognized Industry Standards?

In a very rare video appearance, I talk about how Alarm Grid is compliant with Nationally Recognized Industry Standards. Nearly all of the systems and sensors that we sell are certified by Nationally Recognized Testing Laboratories. Additionally, our central monitoring partner Criticom Monitoring Services is UL Listed and FM Approved. While we may occasionally have equipment on our site that is still in the process of being approved by a NRTL, we stand behind our manufacturers and are confident in their offerings.


Finding the Firmware Revision on a Lynx Touch

Coming through with a video at the very last minute, Jarrett teaches users how to find the Firmware Revision on a Resideo Lynx Touch System. If you want to perform a firmware update for these systems, then you will need the LYNXTOUCH-MSD Updater Tool. It is no longer possible to push an update over-the-air (OTA). Getting these systems on the latest firmware is important if you plan to use an LTE cellular communicator. Please note that you will also need an alarm monitoring plan that includes cellular connectivity.

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