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After much waiting and anticipation, Resideo has delivered the firmware update we have all been wanting for ProSeries Panels. ProSeries System Update Version 3.591.92.0 for PROA7PLUS, PROA7PLUSC, PROA7, and PROA7C introduces local programming mode, as well as other system enhancements.

First, we want to cover how to receive the update. Only monitored ProSeries Systems can be updated. You must have your ProSeries System online and connected with the AlarmNet servers in order for the over-the-air (OTA) update to go through successfully. The system must be connected with a WIFI network, as the update cannot be sent across cellular. Remember that while the PROA7PLUS and PROA7PLUSC both come with integrated WIFI network cards, the PROA7 and PROA7C can only connect to WIFI if a PROWIFIZW or PROWIFI has been added separately.

As a one-time event Alarm Grid is planning to send down the new firmware update to all its monitored customers with ProSeries Panels sometime in the coming days. This OTA update is being done in one mass shot to try to update as many users as possible all at once. No special action should be required on your part. Just have your ProSeries Panel powered on and connected to WIFI. While this process isn't perfect, and there will inevitably be some users who miss out on the update for one reason or another, this is the best way for us to ensure that as many end-users as possible have their panels updated. Remember, we can only update ProSeries Systems that are actively monitored by Alarm Grid. If you have a different monitoring provider, then ask them to help you update your system.

If your automatic OTA update fails for whatever reason, or if you didn't have your panel ready at the time of the mass OTA update, then you can request that the update be sent down manually. Alarm Grid customers can email support@alarmgrid.com to request a manual OTA update. Please make sure that you have your ProSeries Panel powered on and connected to WIFI when we push down the OTA update, or else the update process will fail. Our support hours run from 9 am to 8 pm ET M-F, so keep that in mind when contacting us. Furthermore, we cannot push down a manual OTA update to your panel if you receive alarm monitoring service from a different provider. If you are monitored by a different company, then you should instead reach out to your provider for further assistance.

There are some big highlights here in ProSeries Firmware Update 3.591.92.0. Obviously, the elephant in the room is the introduction of local programming mode. Previously, users were forced to have all system programming completed remotely by their monitoring provider. This included basic system setup tasks like enrolling sensors and configuring zone settings. Not only will the introduction of local programming make activations easier for professional technicians, but it will also empower end-users and give them greater control over their systems. This is a huge deal, as it officially makes the ProSeries Panels DIY-friendly alarm systems.

There are other major introductions in ProSeries Firmware Update 3.591.92.0, though they are likely to be overshadowed by the introduction of local programming. Nonetheless, we are still very excited about these smaller, but still important, introductions. For one, there is a boost to system partitioning, as a common lobby partition option is now available. You can set Partition 3 or Partition 4 as the common lobby, depending on how many partitions are being used. The highest number partition will always be the common lobby, and you must have at least 3 partitions in order to enable the common lobby feature.

There are some principles to keep in mind regarding the lobby function. You cannot set both Partition 3 and Partition 4 as the common lobby. Only one can be the common lobby partition at any given time. The way that the common lobby partition works is that disarming any other partition will also disarm the common lobby partition. Additionally, if ALL other partitions are armed, then the common lobby will also automatically arm. The only way you can arm/disarm the common lobby partition independently is if all the other system partitions are in an armed state. All system users have authority over the common lobby partition. Finally, any 24-hour zones assigned to the common lobby partition will sound on keypads of all partitions, but you can only silence alarms and troubles from these zones using the common partition keypad. Any faulted zone in the common lobby partition will be automatically bypassed when the common lobby partition is armed, even if it is armed automatically due to all other partitions being armed.

The ProSeries Firmware Update 3.591.92.0 brings support for some upcoming PROSiX Sensors that we hope to have available on our site very soon. Specifically, we are talking about support for the PROSiX Wireless Repeater (PROSIXRPTR) and support for the PROSiX Wireless Heat (PROSIXHEAT).

A local alarm mode is now supported, meaning you can trigger a localized system alarm, complete with siren, but without the system reporting out. This can be good for scaring away on-site intruders, while also resting easy in knowing that the authorities will not be sent to the premises. This is basically how the system behaves if an intrusion alarm occurs on a system that is not being monitored. When local alarm mode is enabled, all communication to AlarmNet is halted, including access to Total Connect 2.0 features.

The panel will now provide severe weather alerts. This feature requires that the system is set up with Total Connect 2.0 and the corresponding weather package. Remember, this is only possible if the system is monitored and set up with Total Connect 2.0. Ask your monitoring company about receiving weather alerts on the panel.

If you are using the system in Canada, you can now use the PROTLE-CN Communicator. This communicator may be carried by Alarm Grid in the future. Alarm Grid is not provided with the option to sell the Resideo and Honeywell Home lineup of Canadian communicators, however, we can get potential customers in touch with a Canadian distributor. Once you obtain a PROLTE-CN elsewhere, then we will be able to set it up for monitoring.

On the PROA7PLUS and PROA7PLUSC only, you can now stream the live video feed for Total Connect 2.0 IP Cameras and SkyBell Video Doorbell Cameras from both the Panel, as well as any PROWLTOUCH or PROWLTOUCHC Keypad. The PROA7PLUS and PROA7PLUSC also now both support disarm photos from the PROWLTOUCH and PROWLTOUCHC Keypads. Again, these two (2) features are for use with the PROA7PLUS and PROA7PLUSC only.

For all ProSeries Panels, there is backlight timeout improvement. You can now set the backlight timeout for a ProSeries Panel or a PROWLTOUCH/PROWLTOUCHC Keypad to Disable and have the screen go completely dark. This is instead of going to the "inactivity screen" that shows the weather, time & date, 1st thermostat temperature, partition arming status, panic icons, and CELL/WIFI/AC/BLE status.

Other updates include:

  • You can now have Partition 1 Disarm automatically when a Z-Wave Door Lock is UNLOCKED.
  • There are improvements to the 7-Day Z-Wave Thermostat Schedule on Total Connect 2.0.
  • There is now optional device supervision for PROWLTOUCH & PROWLTOUCHC Keypads.
  • The PROSIX Wireless Technology is now more accurate in displaying signal strength and remaining battery life.
  • There is now improvement in enrollment range for PROSIXSMOKEV and PROSIXHEATV.
  • There is now improved multi-language display on the PROSIXLCDKP Keypads.
  • If you use a cellular communicator in Canada then you may notice Cellular Roaming Improvement.
  • Updates to the ProSeries Cyber Security.
  • The PROINDMV Indoor Motion Viewer and Z-Wave Devices are now supported during the AlarmNet360 Panel Replacement Process. This is only for the PROA7PLUS and PROA7PLUSC.

Are you excited about this new update? What do you think about local programming finally being available for the ProSeries Panels. Is there some other new feature that you're also really eager to check out. Let us know in a comment down below. And stay tuned to the Alarm Grid Blog for more news and updates coming soon.

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Alarm Grid is here with another video recap! This recap marks the return of Jorge to our videos after a long absence. Each video in this week's edition covers the 2GIG Edge, and we feel like we have some really helpful content to share with you. Anyway, let's get started with the video recap!

2GIG Edge: Activating on Alarm com

Jorge shows you how to activate the 2GIG Edge System with the Alarm.com service. Getting the 2GIG Edge set up with Alarm.com is an important part of getting the system monitored. All system alarms and other notifications are sent to the Alarm.com servers before being passed on to a central station and/or the end-user via text and/or email, depending upon the user's alarm monitoring plan. The 2GIG Edge comes ready to activate with Alarm.com using its built-in LTE cellular communicator. You can also set up optional IP connectivity using the panel's integrated WIFI card. Adding WIFI allows the use of the 2GIG Edge Remote Keypad as well as the Live Streaming feature for Alarm.com cameras.

2GIG Edge: Deleting a Zone

Jorge teaches you how to delete a zone on the 2GIG Edge. Zones are never really deleted from the 2GIG Edge. The system always has 100 wireless zones. But whether all of them are currently active or not is another story. When someone talks about "deleting" a zone, they mean clearing out the zone settings so that the zone can be used with a new sensor instead. This is normally done if you run out of zones and need to free one up, or if you simply want to stop using a sensor with the 2GIG Edge, or need to replace a sensor on the system.


2GIG Edge: Deleting Door/Window Sensors

I show you how to delete a door/window sensor from a 2GIG Edge. The process for deleting a door/window sensor from the Edge is the same as any other sensor type. You need to enter into zone programming, select the zone associated with the sensor you want to clear from the system, and then tell the Edge to reset that zone. The zone would then need to be reprogrammed from scratch in order to support the same sensor, or a new sensor programmed in its place. This could be another compatible door/window sensor, or any other type of compatible sensor.


2GIG Edge: Changing the Master Code

I show you how to change the Master Code on your 2GIG Edge Security System. The Master Code is the system's primary code for disarming, and also arming if Quick Arm is disabled. Changing this code is very important for security purposes, and it is one of the very first things you will do after getting the 2GIG Edge System. The 2GIG Edge default Master Code is 1111, and you will certainly want to change it to prevent a savvy intruder from trying that code to disarm your system.


2GIG Edge: Programming a Zone

Jorge shows you how to program a zone on your 2GIG Edge. Programming zones is an important task for setting up the system. This is the act of assigning sensors to empty system zone slots. You must configure the zone settings so that the system responds as intended when the sensor is faulted or activated. You will also set various settings for the zone, like its chime sound, whether or not RF supervision will be used, whether the system will report if the zone causes an alarm, and even the zone name.


2GIG Edge: Bypassing Zones

I teach you how to bypass zones on the 2GIG Edge. Bypassing zones is the act of telling the system to temporarily ignore specified zones so that they do not cause any system response when activated. Later, when you are ready to use the bypassed sensors again, you can then un-bypass them so that they are again used with the system like normal. This is a good alternative, and honestly much quicker and easier than having to delete zones entirely and then reprogram the zones from scratch.

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With ISC West 2021 quickly approaching, we thought it would be nice to take a quick look at various security manufacturers to speculate about what they might be presenting. Keep in mind, this is purely speculation. None of this is guaranteed, it's just our guess as what we might see.

Before you read about the various security and smart home automation offerings that we might see, make sure to check out our earlier post on the ISC West 2021 Health and Safety Guidelines, if you haven't already. Remember that this year's ISC West runs from Monday, July 19th through Wednesday, July 21st at the Sands Expo Center in Las Vegas, NV. With that out of the way, let's begin discussing some manufacturers.

Resideo

Resideo will certainly want to showcase its new system, the PROA7PLUS. We would expect to see both the Honeywell Home PROA7PLUS and the virtually identical Resideo PROA7PLUSC showcased prominently at ISC West 2021. You will also likely see its accompanying hardware, including the PROLTE-A and PROLTE-V Communicators, the PROTAKEOVER Legacy Receiver Module, and the PROSIX Series Encrypted Wireless Sensors. All of this aforementioned equipment is already available for purchase.


As for new products, we would be surprised if we didn't see Resideo releasing a new lineup of security cameras, perhaps under the Honeywell Home brand. With the Honeywell IPCAM-OC1 Outdoor Camera being discontinued, the selection of Total Connect 2.0 Cameras is pretty weak compared to the selection of Alarm.com Cameras. As such, a user getting security cameras as part of their system is more likely to choose an Alarm.com System than a Resideo System that is being used with Total Connect 2.0. We're sure Resideo wants to change that, so it would be disappointing if we don't see some new Resideo Cameras.

Lastly, we have heard rumors of a new hardwired system that would essentially replace the Honeywell VISTA Series. This lineup of wired panels is rumored to be named the Honeywell Home PROH8PLUS, and it would be a fully hybrid system able to support both hardwired sensors and wireless sensors, possibly using the PROTAKEOVER Module Legacy Receiver. While there's nothing inherently wrong with VISTA Alarm Panels, we might see Resideo updating their technology a bit, and bringing the hardwired selection lineup to the next level.

Nortek & 2GIG

From what we can tell, Nortek is very pleased with their 2GIG Edge Security System, and it's a fair bet that that 2GIG Edge Alarm Panel will be the main highlight of the 2GIG and Nortek Booth at ISC West 2021. And it's rightfully so, as the Edge is a highly advanced alarm panel with great features like facial recognition and Bluetooth disarming. What remains to be seen if Nortek will decide to roll-out a lineup of 2GIG Edge-exclusive encrypted sensors, perhaps to break away from the existing 2GIG eSeries Sensors that work with the Edge and the older GC2e and GC3e. However, we haven't actually heard anything about new 2GIG Edge Sensors, so that is just pure speculation. That being said, you can bet on 2GIG to heavily feature the 2GIG Edge Alarm System in their booth. If you haven't seen it an action yet, then ISC West 2021 figures to be a great opportunity. The 2GIG Edge and its accessories are currently available for purchase from Alarm Grid.

Qolsys

Qolsys has been secretly working away on some new alarm panels, and we figure ISC West 2021 to be right opportunity for Qolsys to unveil them to the public. The company needs to make a big splash to keep up with household names like Honeywell Home and 2GIG. We can expect to see the new Qolsys Budget Panel, the Qolsys IQ Hub, which we have been expecting for quite some time.


This may also be the chance for Qolsys to unveil their big new flagship alarm panel, the Qolsys IQ Panel 4. We are expecting the IQ Panel 4 to be a tremendous juggernaut in the home security industry, as the new alarm system will boast a Snapdragon Chipset running Android 9 Software, and come complete with an 8MP front-facing camera, all-new lifestyle automation pages, and oodles of great features. There's a chance Qolsys might be secretive and keep the IQ Panel 4 tucked away, but we would be pretty sad if we don't get to see it at ISC West 2021. We are hopeful that the Qolsys IQ Panel 4, Qolsys IQ Hub, and Qolsys IQ Router will be made available later this year.

DSC

Digital Security Controls (DSC) has been at the forefront of Canadian Home and Commercial Security for years. But now that both DSC and Qolsys are under the Johnson Controls banner, we may see considerably less of the DSC brand out in the limelight. As security systems are being made "sexier" and flashier to fit-in with a modern home, a bulky wired alarm system like the DSC PowerSeries NEO just isn't suitable for most residential applications. We don't expect DSC to be completely absent from ISC West 2021, but don't be surprised if Johnson Controls is putting Qolsys out on center stage, while DSC may remain more in the background as more of a commercial security option. The PowerSeries NEO and the existing DSC Iotega are both candidates to be featured in ISC West 2021. We have not yet received any word on possible "new" DSC equipment that may be featured.

Alarm.com

Alarm.com always has a prominent showing at ISC West, and we don't expect this year to be any different. However, we aren't really sure what to expect from Alarm.com, if anything new. It's possible that Alarm.com might try to make ISC West 2021 more of a quiet showing. It's likely that the Alarm.com Smart House will return, allowing users to interact with the latest smart home automation and video surveillance offerings from Alarm.com. The ADC platform strives to be a leader in terms of home automation, and they will likely use this ISC West to showcase their complete array of offerings and how their equipment can be used together to create a complete smart home. We are also regularly pleased with all the Alarm.com Video Camera offerings, so it's fair to expect their cameras to make an appearance. We aren't necessarily expecting any new cameras, but we definitely anticipate seeing great devices like the ADC-V523, ADC,V622-WELL, ADC-V723, and ADC-VDB770 Doorbell Camera.

Z-Wave Alliance

You can always bet on seeing the Z-Wave Alliance tucked away in the back corners of the ISC West Showroom Floor. Z-Wave wireless communication has secured itself as the leading protocol in smart home automation, and it continues to dominate for good reason. ISC West 2021, figures to be a huge opportunity for Z-Wave 700-Series Technology to really present itself to the public and showcase its rich capabilities. Z-Wave 700-Series, also being called Z-Wave Plus V2, promised extended wireless range, and a longer battery life of at least ten (10) years. Z-Wave Plus V2 sensors are also required to be built on the Z-Wave S2 Security Protocol, thereby making them more secure than most Z-Wave 500-Series devices.

Of course, the Alarm Grid team will be returning to ISC West 2021, ready to post about the latest security offerings from all the major brands. Be sure to keep-up with the Alarm Grid Blog if you can't make it to ISC West 2021 yourself. We will let you know the latest news for Resideo, Honeywell Home, 2GIG, Qolsys, and more as we attend the event in Las Vegas, NV. Stay tuned for more ISC West 2021, especially as we get closer to the even on July 19th through July 21st. We're super excited, so get ready for more content coming soon.

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If you use an Interlogix Alarm System with Alarm.com, then you can expect a firmware update for your system's LTE communicator. The firmware update will be automatic, and no action will need to be taken. Interlogix Simon Panels, NetworX Panels, and Concord4 Panels will receive the update.

If you haven't upgraded to an LTE communicator yet, then make sure to do so as soon as possible. The 3G Sunset is going to occur on January 31st, 2022 for AT&T and December 31st for Verizon. If you are not aware of the 3G sunset, then please read this blog to get acquainted. This upgrade is very important to ensure that you do not experience a loss of service.

We want to mention that each firmware update is just a general update designed to improve the user experience. Each update is being pushed down automatically, at no cost to the user. No action is needed on your end, just have your system online and connected with the Alarm.com servers, and everything will be taken care of.

Please note the update according to your Interlogix System:

  • Interlogix Concord4 - Firmware Update 189d
  • Interlogix NetworX - Firmware Update 189a
  • Interlogix Simon XT, XTi, XTi-5, XTi-5i - Firmware Update 191f

Additionally, if you use a Honeywell VISTA System with an Alarm.com SEM (not AlarmNet or Total Connect 2.0), then you will also be getting a pair of automatic system updates. All VISTA Systems using Alarm.com SEMs will receive the SEM VISTA 187i Upgrade and the 1.61 Firmware Upgrade. Again, both updates are automatic, and they are being provided at zero cost.

That's all the news for now. If you have any of the aforementioned systems on Alarm.com, then you can expect the automatic firmware update. If you are monitored by Alarm Grid and you are having any trouble with your system, please email support@alarmgrid.com. Please keep in mind our usual business hours of 9am to 8pm ET M-F.

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Update 12/30/21: The 2GIG GC3e has been discontinued and is no longer available. The 2GIG Edge w/ AT&T LTE or the 2GIG Edge w/ Verizon LTE have replaced it.

In an effort to clear out existing stock, the 2GIG GC3e Alarm Panel is now available at the bargain price of $189.99. This is an excellent chance to get a modern and reliable alarm panel for your home or business at a super low price. Act quickly, because supplies will run out very soon!

We announced earlier this month that the 2GIG GC3e was discontinued. However, due to existing stock, the GC3e Panel is effectively back from the dead for one final run. Once the limited stock runs out, the 2GIG GC3e will be discontinued forever. Room needs to be made for newer panels, so we're offering the 2GIG GC3e for the low price of $189.99. This is a rare opportunity to get a great alarm panel to build around. It can certainly fulfill all of your security and smart home automation needs once you get it set up and running!

The GC3e is fantastic for alarm monitoring. Just add either a 2GIG LTEA-A-GC3 AT&T LTE Communicator or a 2GIG LTEV1-A-GC3 Verizon LTE Communicator, and you will be able to connect the GC3e with the Alarm.com Servers for monitoring service. Since the 2GIG GC3e already has an internal WIFI card, adding the cellular communicator will make it into a dual-path system that will stay monitored even if one path goes down or becomes unavailable. Alarm.com requires cellular connectivity, so you will need a monitoring plan that includes cellular communication, such as an Alarm Grid Gold Plan (Self or Full).

Although the 2GIG GC3e doesn't support more advanced features like Bluetooth Disarming and Facial Recognition Disarming, the GC3e does support the robust lineup of 2GIG eSeries Encrypted Sensors. You can also supplement those encrypted sensors with non-encrypted sensors from the 2GIG 345 MHz Series and the Honeywell 5800 Series for good measure. The panel also has an integrated Z-Wave Plus controller so that you can start building a smart home network to make your life more convenient.

Overall, the 2GIG GC3e is an outstanding choice if you want more of a simple, no-frills panel that is still unmistakably modern and offers all the remote access and function through Alarm.com. If you do want something more advanced, than the 2GIG GC3e's effective replacement, the 2GIG Edge is available in AT&T LTE and Verizon LTE variants. Both the GC3e and the Edge connect with the same Alarm.com platform, and both offer the same sensor compatibility. The main benefit to going with the Edge is that you get access to some more advanced features, such as the aforementioned Bluetooth Disarming and Facial Recognition Disarming. If you don't mind missing out on those features, then the 2GIG GC3e is basically just as good. Both systems feature very similar menus and user interfaces (UIs), so if you know one, then you pretty much already know the other!

In addition, we are also offering special pricing on 2GIG GC3e System Kits. Each kit includes a cellular communicator for getting the system monitored a Honeywell LT-Cable for providing power, one (1) 2GIG PIR1e-345 Motion Sensor, and either three (3) or ten (10) VERSA-2GIG Door and Window Contact Sensors. Just decide whether you want AT&T LTE or Verizon LTE, and also whether you want three (3) door and window sensors or ten (10) door and window sensors. Then find the corresponding kit below. Hurry, before time runs out!

Remember, once supplies of the 2GIG GC3e run out, then the system is gone forever. If you have any questions about the GC3e, or any of the other security systems on our website, or if you want to speak with a security system expert who can help you build the perfect setup for your home or business, then please do not hesitate to send an email to our dedicated team at support@alarmgrid.com. We're here to check your emails from 9am to 8pm ET M-F. Whether you go with the 2GIG GC3e, its replacement, the 2GIG Edge, or a different system entirely, we will be there to help you every step of the way. Thank you for reading the Alarm Grid Blog, and we will be back with more news and promotions real soon!

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Being in the alarm industry, we get to test out some of the newest security systems first-hand. Today, we will briefly discuss three juggernauts in the DIY security realm - the 2GIG Edge, the Qolsys IQ Panel 2 Plus, and the Honeywell Home PROA7PLUS, and explain why they can all succeed.

Whenever you have multiple companies all putting their best offerings forward to compete in the same field, there is usually the expectation that there will be at least one winner, but also at least one loser. However, in this playing field of three wireless alarm panels, it really appears as though each company has put its best offering forward and presented something distinctly unique that can stand out and succeed in this competitive industry. Simply put, all three of these systems are winners. It was rough getting here at times. There were some mistakes and growing pains along the way. Some were really bad. We can definitely say that it took some perseverance, but we reached a point where our three most prominent security system manufacturers - 2GIG, Qolsys, and Honeywell Home - have all hit their strides. It really is a fantastic sight to behold.

Today, we're not doing an in-depth compare and contrast of these three great systems, nor are we going to provide a definitive "ranking" of these systems. Maybe that can happen another time. What we are going to give you today is just a look at one (1) feature or capability for each system that is not possible for the other two. That is a major reason why we believe all three of these systems will thrive - they each offer something that you aren't going to find or be able to achieve with their biggest competitors. In other words, each system we're discussing today has an important competitive advantage that should keep it relevant for quite some time. Also, note that we're focusing on the positive aspects today. This isn't a wish list, and we're also not going to pick apart these systems to point out any minor flaws or shortcomings. This is just a chance for us to talk about something we like about each system and why we think it's a benefit. Anyway, let's get started. Here is why the 2GIG Edge, the Qolsys IQ Panel 2 Plus, and the Honeywell Home PROA7PLUS can all win.


2GIG Edge - Facial Recognition Arming/Disarming


Our impression of the 2GIG Edge is that Nortek really wanted to bring the alarm industry to the future. The system is loaded with advanced features and functions that certainly work to turn heads and bring the wow factor. None of those features more so than the panel's facial recognition arming and disarming capability. Sure, the IQ Panel 2 Plus also has its own facial recognition capabilities, but their system just generates an email from Alarm.com letting you know that the panel didn't recognize the face the last time someone disarmed. Only with the 2GIG Edge can you have the front panel camera scan your face and automatically arm or disarm the system, all without needing to enter a code. Facial recognition arming comes in handy if the Quick Arm feature (Q113) is disabled in order to provide arming/disarming logs. By default, this feature is enabled, which means that the system can be armed simply by pressing the Arm Stay or Arm Away button. This is convenient, but in some circumstances, such as for a business, you may want to know which user is arming and disarming your system, as well as when the system is being armed and disarmed.

The facial recognition feature of the 2GIG Edge differs from the Qolsys IQ Panel 2 Plus in another way. With the Qolsys panel, all of the heavy lifting is done by Alarm.com. The facial profile and recognition processing all occur on the Alarm.com servers. With the 2GIG Edge, the user's facial profile is stored locally on the panel, and facial recognition processing also takes place locally. This means your facial biometric information stays safe within your own network and is never sent out into the cloud. If you're concerned about keeping your facial biometric information private, then this is very important!

On top of that, the feature works shockingly well and consistently when set up properly, and unless you have an identical twin or a doppelganger hanging around, it's not a security risk in any way. This is the kind of feature that you brag about to your friends, as it's actually cool. Plus, once you get used to it and learn how to position your face just right, the feature is super convenient as well. Being able to arm or disarm your system while your hands are full is something you will absolutely appreciate at some point or another. Manufacturers are always looking for ways to futurize their alarm systems. Well, the 2GIg Edge has done exactly that with its facial recognition feature. We recommend checking our prior blog post dedicated to 2GIG Edge Facial Recognition to learn more.


Qolsys IQ Panel 2 Plus - PowerG Sensor Range


As the Qolsys IQ Panel 2 Plus is the oldest security system on this list, features that were once exclusive and unique have since been replicated by their competition. That being said, one area where the IQ2+ still reigns supreme is in the wireless range of its PowerG Sensors. With a range of approximately 2,000 feet when used with the IQ2+, you just can't go wrong. Sure, that listed range is assuming a best-case scenario in an open-air environment, with no large metal objects or other obstacles around to cause interference. Still, it blows the other manufacturers out of the water. While we haven't done any of our own testing (that may be a fun experiment for a future blog), the reports we hear from customers seem to indicate that PowerG Sensors on the IQ2+ do indeed offer a noticeably longer transmitting range than what can be achieved with the other panels on this list. We have heard multiple stories of users who have managed to get PowerG Sensors to work in areas such as warehouses and storage facilities where wireless sensors were thought to be completely unviable. If that wasn't enough, there is also the DSC PG9920 PowerG Repeater, which boosts the theoretical maximum wireless range to a distance of up to 4,000 feet!

While all of this doesn't really matter much for most users, as most users don't really need a sensor to work from 2,000+ feet away, the users who do benefit from the extended wireless range find it to be a complete game-changer. Just imagine, an installation that was once only possible with a super complex hardwired polling loop panel can now be achieved wirelessly with the IQ Panel 2 Plus! Not to mention that the PowerG Sensors offer some of the very best protection we have seen, with 128-bit AES encryption and Frequency Hopping Spread Spectrum (FHSS) Technology. We're a bit surprised other manufacturers haven't followed suit and offered something comparable to PowerG. It's not to say that their alternative sensor offerings (e.g. Resideo PROSIX and SiX Series Sensors, 2GIG eSeries Sensors) aren't good devices in their own right, but the DSC PowerG Sensors are still at the top of the food chain... at least for now. As a result, there are still occasional installations where our only option is to recommend the IQ Panel 2 Plus with PowerG Sensors. It's totally cool though, as the IQ2+ remains a great panel that is loaded with tremendous features.


Honeywell Home PROA7PLUS - IP-Only Monitoring Option


We have an honorable mention with the PROA7PLUS. Namely, it's the only one of these three systems with replaceable components, meaning that you won't need to replace the entire panel if something like its WIFI & Z-Wave card or its added cellular communicator becomes damaged. While replaceable components are nice to have, they don't necessarily sell panels like the ability to monitor across internet protocol (IP) only. Although we love getting customers on our Gold Plan, and we can talk about the benefits of cellular monitoring until we're blue in the face, the fact remains that there are some customers who just want reliable monitoring service at a low price. We see it all the time - a customer just wants no-frills monitoring service to get a homeowner's insurance discount and to provide a basic layer of protection over their household. To them, the extra cost associated with cellular or dual-path monitoring isn't worth the benefit of their system staying monitored during internet outages. All we can do is try to give these customers what they want - an alarm panel that will allow them to keep their monitoring costs down. That is what they get with the PROA7PLUS, as it is the only one of these three systems that supports IP-only monitoring.

Technically, it's not the doing of the panel that makes IP-only monitoring possible, but rather it's the monitoring platform. The other panels on this list connect with Alarm.com, which mandates that cellular connectivity is set up on all their accounts. The PROA7PLUS on the other hand doesn't use Alarm.com, but rather it uses AlarmNet and Total Connect 2.0. For the most part, Alarm.com and Total Connect 2.0 are relatively equal, but in a rare area of difference, TC2 allows for IP-only service, while ADC requires a cellular connection. The result is that when a customer comes to us wanting low-cost monitoring, after we explain the benefits of cellular, and they still want IP-only anyway, we go ahead with recommending the PROA7PLUS. That's not a bad thing either, as the system is super sleek, and it offers an incredible mix of great features and reliable performance. Though when it comes to the area where the PROA7PLUS stands out the most, it's the system's ability to be set up for IP-only alarm monitoring service. Unless Alarm.com drops its cellular requirement, or 2GIG and/or Qolsys team-up with another monitoring platform, Resideo and the PROA7PLUS will continue to dominate this market segment. There will always be people wanting monitoring service at the lowest possible price, even if it means giving up cellular connectivity. Luckily for those frugal folks, they have an excellent panel that gives them that option in the PROA7PLUS. That alone gives the PROA7PLUS plenty of opportunity to succeed. Also, just to be clear, a user can always add a cellular communicator to a PROA7PLUS and upgrade to cellular monitoring later on. We have many customers who want to start out on a low-cost plan and then upgrade to a more expensive plan later. That's perfectly understandable, and the PROA7PLUS makes that option possible.


What Do You Think?


We mean it when we say that the Edge, IQ Panel 2 Plus, and PROA7PLUS are all fantastic alarm panels. We might do a ranking someday, but to us, they are all winners. The choice really comes down to your unique needs. If the convenience of arming or disarming using your face is most important, go with the Edge. If you need the extended wireless range of PowerG, go with the IQ Panel 2 Plus. If you want low-cost IP-only monitoring, go with the PROA7PLUS. Each panel has its own advantage. There are also many other talking points that we simply don't have time to get to today. However, you can start your own discussion in the comments below! We would love to hear your thoughts, opinions, viewpoints, and personal experiences. If you have used or tested out any of these panels, then we would love to know about it. Also, our comments section is a great place to ask questions. Maybe we have something that we didn't cover that you would like to learn more about? Our team of experts are happy to help you. Leave a comment below, and we will be sure to reply. Plus, don't forget to stay tuned to our blog for more security news and discussions coming soon!

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Welcome to a special Tuesday edition of an Alarm Grid Video Recap! We normally do these on Mondays, but we pushed this one back a day due to the time-sensitive nature of yesterday's post. Make sure to go and check that one out if you use the Nest Thermostat integration for Alarm.com.

As for today's video recap, it's mostly just business as usual. We have three (3) new videos today, all of which feature the 2GIG Edge. This innovative and feature-rich security system has certainly kept us busy and given us a lot to explore and share with you. We have even received some comments from users on YouTube asking us to cover specific 2GIG Edge features and functions. If you have anything that you would like to see from Alarm Grid, then make sure to leave a comment on this post down below. There's a great chance that you will see it in a future Alarm Grid video!

We know that you're on the EDGE of your seat waiting to see these new 2GIG EDGE videos, so let's get started! Here are the latest tutorial videos from Alarm Grid:

2GIG Edge: Clearing a Tamper Error

I show you how to clear a tamper error trouble condition from the 2GIG Edge. A tamper error occurs when the panel's internal tamper switch is not held down probably. This is usually the result of the panel being opened. When the issue occurs, a trouble notification will appear as a yellow circle with number inside it. Also, the panel will begin emitting a soft beeping sound. Once you properly close the panel so that the tamper switch is pressed down, the trouble notification will go away, and the beeping will cease.


2GIG Edge: Adding a Z Wave Device

I show you how to pair a Z-Wave device with a 2GIG Edge. Inside every 2GIG Edge is a Z-Wave Plus V2 700-Series Controller. This allows users to enroll a wide selection of Z-Wave peripherals, such as smart lights, door locks, programmable thermostats, and more. Z-Wave devices can be controlled locally at the panel, plus remotely from Alarm.com if the system is monitored with a plan that includes automation services. You can also create customized Alarm.com Smart Scenes to have your Z-Wave activate automatically.


2GIG Edge: Removing a Z Wave Device

I show you how to clear a device from the Z-Wave network using the 2GIG Edge. When you remove, or clear, a Z-Wave device, you are wiping out all its Z-Wave network data. This will allow the device to pair with a new Z-wave controller or hub. A user will typically remove a Z-Wave device if they no longer intend on using it. However, a user should also perform the clearing process before attempting to pair a device. This will ensure that no residual Z-Wave network data remains lingering inside the device.

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We're back with another video recap! And this is a rather special video recap, because I have a guest joining me this time! It's someone you have never seen in Alarm Grid videos before, and we hope to have this person back and doing more videos soon. Five (5) new videos await! Let's go!

Alarm com Mobile App: Setting Up Multi System Access

I show you how you can set up multiple system access in Alarm.com. With this feature, you can access Alarm.com using a single username and password to control multiple security systems. There will be a dropdown menu in Alarm.com that you can use to navigate between the different systems linked with your account. This feature is excellent if you own multiple properties, or if you're a business owner with multiple locations. Now you can control all your systems from a single login!


2GIG Edge: Resetting the Master Code

In her triumphant Alarm Grid video debut, Aja shows you how to reset the Master Code on a 2GIG Edge Security System. The Master Code on a 2GIG Edge is used for arming and disarming and changing Master-level settings. The code should almost always be changed for security purposes. To change the Master Code, you can access the Users Menu and manually change the code. Additionally, if you perform a Factory Default of the Users Settings, then the Master Code will revert back to its default of 1111.


2GIG Edge: Resetting the Installer Code

I teach you how to reset the Installer Code on your 2GIG Edge Alarm System. The Installer Code on a 2GIG Edge is used for getting into deep-level programming. We recommend keeping the Installer Code at its default of 1561 so that you do not become locked out of programming. Keeping the Installer Code at the 1561 default does not represent a security risk because you cannot disarm the system with the Installer Code. If you ever forget the default code, you can always look it up later.


2GIG Edge: Factory Resetting

I show you how to factory reset your 2GIG Edge Alarm Panel. In order to perform a factory reset, also called a factory default, you need the system's Installer Code. This is because you must access the Installer Toolbox on the panel. Inside the Installer Toolbox is the Restore Defaults Menu. You can choose from multiple types of defaults to perform. The options include Sensors & Zones, Console, Users, Z-Wave Network, IP Cameras. You cannot "undo" a default after one has been performed.


2GIG Edge: Adding a User Code

I show you how to set up an additional user code on the 2GIG Edge Security Panel. The 2GIG Edge supports up to 100 different user codes. With this feature, you can give everyone who uses the system regularly their very own personalized user code. When you set up a code, you will be asked to provide the numeric code that will be used for disarming the system. If you have slots open for Automatic Bluetooth Disarming and Facial Recognition using personalized Facial Biometrics, then you can also set up those features when you create the new user.

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We're back with more 2GIG Edge content today. First, if you haven't already seen our post about setting up 2GIG Edge Facial Recognition, then make sure to go check that out. We really want each new Edge user to get the most out of their system. But today's topic is Automatic Bluetooth Disarming.

Whether you prefer to call it Automatic Bluetooth Disarming, Bluetooth Low Energy, Bluetooth LE, or whatever, it's a pretty cool feature for the new 2GIG Edge Alarm System. It's actually pretty similar to what Qolsys offers on the Qolsys IQ Panel 2 Plus. I personally found the 2GIG Edge Bluetooth Disarming feature a little bit easier to set up, though I will admit that I also found the options associated with the feature to be a bit lacking. And by that I mean, there aren't really any options for the feature, other than turning it ON or OFF, or as 2GIG likes to call it, ACTIVE or INACTIVE.

You should also keep in mind that only a maximum of five (5) phones can be set up with the feature, and you can only have one (1) phone paired per user. If you want to have the maximum 5 phones set up for Automatic Bluetooth Disarming, then they will need to be set up with 5 different users. And we also want to mention that the feature can only be used when the system is Armed Away. It won't work when the system is Armed Stay. But all of that aside, we'll just have a fairly quick post today, I'm just going to give you a quick rundown of setting up the feature and putting it into action.

First, to get started setting up 2GIG Edge Automatic Bluetooth Disarming, you need to access the Users Menu. Start from the main screen of the 2GIG Edge Panel. Click the small Settings Icon (the gear) in the bottom-right corner. Then enter in the Master Code (default 1111, but usually changed) or the Installer Code (default 1561, not usually changed), or use Facial Recognition if you have the feature set up for the Master User. Once inside, choose Users to access the Users Menu.

In the Users Menu, find the user you want to set up Automatic Bluetooth Disarming for. You can do it for the Master User or any other valid user. You cannot set it up for the Installer Code, which makes sense because the Installer Code cannot disarm the system. And you cannot configure it for the Duress Code either, as that would certainly lead to countless false alarms, which we obviously don't want. But in any case, decide on a user that CAN be set up for Automatic Bluetooth Disarming, and click the pencil icon next to the name to access the edit screen for that user.

As you go down the list, you will see options for Display Name, Access Code, Facial Recognition, Bluetooth Disarming, and User Number. Obviously, the one we want is Bluetooth Disarming. And when you click that, you will be taken to the Bluetooth Disarming Edit Screen for the user you selected.


At this time, you should turn ON your phone's Bluetooth feature. You will very shortly be putting the panel into a scanning mode where it can find pairable Bluetooth devices. Remember that you can only pair certain Bluetooth devices, namely smartphones. You won't be able to pair something like a tablet or a laptop. Again, this makes sense based on how the feature is used.

When you are ready, click the blue PAIR button on the right-hand side. Then press the green Scan button on the following screen. The Edge will begin scanning for a pairable Bluetooth device. If everything was done correctly on the Edge, and your phone is in its Bluetooth pairing mode, then it should appear. In our example, the Bluetooth device is called VELVET.


You should also notice a Bluetooth pairing request on your smartphone.


Once you click the Pair button on your phone, you will get the notification on the panel. Press the green Pair Device button to complete the process.

And that's pretty much it! You can make the feature ACTIVE or INACTIVE within the settings menu for the assigned user. When active, the feature will always be in effect. However, there is one exception. If the panel detects that the phone is still present when the system officially becomes armed - in other words, immediately after the Exit Delay has expired - then that phone will be barred from activating the feature for the current arming session. This is designed intentionally to prevent the panel from being accidentally disarmed prematurely because of a forgotten or left-behind phone. If you realize you forgot your phone before you left, then don't expect that phone to be able to activate the feature and disarm the system. But, the feature can still be activated by a different phone, as long as that phone was properly programmed and it was outside of wireless Bluetooth range of the panel when the Exit Delay expired. One other note is that the phone must be disconnected from the 2GIG Edge for ten (10) full seconds to prevent being barred from activating the feature for that arming session.

As we mentioned earlier, a maximum of five (5) users on the 2GIG Edge can be set up with the Automatic Bluetooth Disarming feature, and each user can only have one (1) paired phone. The feature will only work in Arm Away mode. It will not work when the system is Armed Stay. Activating the feature is quite simple. Your phone should automatically connect with the Edge once it gets into Bluetooth range. But the system won't actually go and automatically disarm until you activate a delay period by faulting an Entry/Exit Zone, or in other words, opening a door used for coming and going, such as a front door, back door, or garage door. For the feature to work properly, the phone must "connect" with the panel before the Entry Delay is triggered. And with the phone already connected, the system should disarm immediately upon activating the Entry/Exit Zone.

There is a timer so that the feature won't activate right away. This is to prevent you from accidentally activating the feature while you are still nearby after already arming the system. This timer is five (5) minutes. In other words, 5 minutes after you arm your system, once the system detects the paired Bluetooth device, if the system is in its Entry Delay window, it will disarm. It's super convenient, and it's good to see that 2GIG accounted for the possibility of a forgotten phone so that it does not create a security risk. But it is a bit questionable that there's no way to change or adjust the 5-minute timer. Maybe 2GIG can make this an adjustable setting in a future update? We would sure appreciate that!

When actually using the feature, it is advised that you check and make sure that the Bluetooth on your phone is reconnected before faulting the Entry/Exit Zone and activating the Entry Delay Period. If it's not reconnected to Bluetooth, then the feature will not work, and the system will not disarm automatically. We also want to say that to prevent false alarms, you should always be prepared for the possibility that the feature may fail. Be prepared to disarm with a valid code if needed. It's true that you can also disarm with Facial Recognition if that is set up, but you should always be prepared for the worst. Out of the three - Bluetooth, Facial Recognition, and classic code entry - classic code entry is still the most dependable. But we can also say that when testing the Bluetooth Disarming feature at Alarm Grid, it worked flawlessly.

Have you gotten to try out 2GIG Bluetooth Disarming yet? What do you think of the feature? Leave your thoughts in a comment down below. And stay tuned for more security system content on the Alarm Grid blog coming soon!!

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You might be checking your calendar because it's Friday, and this is a video recap, and we usually save those for Mondays. Well we had four (4) videos from earlier this month that we never managed to recap, so we figured why not now? The topics today are VISTA Panels and the Tuxedo Keypad.

Honeywell VISTA System: Factory Defaulting

I show you how to Factory Default a Honeywell VISTA Security System. This process is very simple. You just get into programming with the command [Installer Code] + [8] + [00], with the default Installer Code being 4112. You can press [*97] to perform the default. The panel will beep three (3) times to confirm. You should also press [*96] to default the panel account and Computer Station ID (CSID). You can then press [*99] to exit programming. You can perform the default on an Alphanumeric Keypad, a Fixed English Keypad, or a Tuxedo Touchscreen Keypad in its Console Mode.


Honeywell Home Tuxedo: Local Scenes Using Sunrise & Sunset

I explain how you can create local smart scenes on a Honeywell Home Tuxedo Keypad to be set with time-based triggers for the local sunrise or sunset time. In the upper-right corner of the main Tuxedo screen, there is a weather display. If you click on this, then you can set the ZIP Code for the keypad. The Tuxedo will use this ZIP Code and its WIFI connection to get the daily sunrise and sunset time for any scenes set to trigger that way. If the Tuxedo loses its internet connection, it will just use the last recorded sunrise time and sunset time.


Honeywell Home Tuxedo: Setting Up Web Server & Remote Access

I show you how to set up web server access so that you can control the Tuxedo Keypad from a web browser. After setting up the feature by entering a username and password into the designated section of the Tuxedo, you can enter the Tuxedo IP Address into the web browser of an IP-connected device to access a login screen. The device used must be on the same network as the Tuxedo Keypad. Provide the username and password that you set up at the Tuxedo. This will open an interface resembling the old style Tuxedo Touch, and you can use that you control the Tuxedo and the connected VISTA.


Honeywell Home Tuxedo: Web Interface Cannot Include/Exclude Z Wave Devices

I explain that you cannot include or exclude Z-Wave devices when accessing the Tuxedo Keypad from a web browser, also known as the Tuxedo Web Interface or Tuxedo Virtual Interface. Although you can perform almost all of the same commands from the virtual Tuxedo Web Interface as you can from the Tuxedo Keypad itself, you cannot add or remove Z-Wave devices. This is because the necessary menu option for adding and removing Z-Wave devices is not present inside the Tuxedo Virtual Interface. You can only add and remove Z-Wave devices by interacting with the actual Tuxedo Keypad itself.

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