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We are sometimes asked by users with PowerG Systems if using PowerG Motion Detection Sensors is the best option. And the answer to that question is usually yes. There are some rare occasions where choosing a legacy RF motion detection sensor is preferable, but this is usually not the case.

Dsc pg9914 powerg 915mhz out wireless motion detector

PowerG Motion Sensors are known for their incredible wireless range (up to 2 km from certain system), 128-bit AES encryption and frequency hopping spread spectrum for wireless security, and ability to be easily programmed. They are known for being some of the best sensors in the entire industry. Compatible systems for PowerG Motion Sensors include all versions of the Qolsys IQ Panel 2 Plus, the DSC Iotega, and any DSC PowerSeries NEO with an added wireless transceiver.

As this time, the following PowerG Motion Detection Sensors are sold by Alarm Grid:

Of these devices, the DSC PG9914 is by far the most popular. This is considered the "standard" PowerG Motion Sensor, while the others are used in more specific and unique situations. However, they all offer the great features of PowerG. Assuming that you are just looking for a standard motion sensor for indoor use, the DSC PG9914 is almost always the best option. If you are wondering if you should get a PowerG Motion Sensor, the answer is usually yes.

Keep in mind that if you have a DSC Iotega or a DSC PowerSeries NEO with an added transceiver that PowerG Motion Sensors are the only wireless motion sensors that you can use. The DSC PowerSeries NEO can use hardwired motion sensors, which opens up a whole new world of different possibilities. But for this discussion, we will assume that the user is only considering wireless motion sensors. We will also assume that the user is just looking for a standard motion sensor. We won't dive into the more unique motion sensors such as curtain motion sensors, outdoor motion sensors, or dual-tech motion sensors.

With all things considered the DSC PG9914 is almost always the best motion sensor to use with a PowerG System, assuming that the user is just looking for a basic motion sensor for indoor use. There are a couple of exceptions that may apply if the user has a Qolsys IQ Panel 2 Plus. And we will discuss those exceptions in a moment. But for all intents and purposes, going with a PowerG Motion Sensor if your system supports PowerG Sensors is almost always recommended.

If you have a 319.5 MHz Qolsys IQ Panel 2 Plus, then you may consider the Qolsys QS1231-840 IQ Motion-S. The advantage to this motion sensor is that it has a lower price point than the DSC PG9914. However, that is the only real advantage the IQ Motion-S offers. The DSC PG9914 offers a much further wireless range, and its 128-bit AES encryption is more secure than the rolling code "S-Line" offered from the IQ Motion-S. But if communication range and wireless security are not important to you, then you might want the IQ Motion-S instead. Of the PowerG Systems, it only works with the 319.5 MHz IQ Panel 2 Plus.

Qolsys qs1231 840 iq motion s encrypted motion sensor

For users of the 345 MHZ Qolsys IQ Panel 2 Plus, the Honeywell 5800PIR-COM is sometimes preferred over the PG9914. The Honeywell 5800PIR-COM has a coverage range of 60 feet by 80 feet, which is much larger than the 39-foot coverage area of the PG9914. If coverage range is considered the most important factor, then the Honeywell 5800PIR-COM might be the best option. But keep in mind that the Honeywell 5800PIR-COM has a much shorter wireless communication range (200 feet nominal), and it offers no wireless encryption protection. Also consider that the Honeywell 5800PIR-COM offers no pet immunity, while the DSC PG9914 offers pet immunity for small animals weighing up to 85 pounds. Remember, the Honeywell 5800PIR-COM will only work with the 345 MHz version of the IQ Panel 2 Plus.

Honeywell 5800pir com exterior of wireless long range motion det

If you need extra help choosing a motion detector for your system or if you want to learn more about any of our products or monitoring services, please reach out to us by emailing support@alarmgrid.com. We will be happy to answer any questions you may have. Remember that our support hours run from 9am to 8pm ET M-F. We look forward to hearing from you!

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The alarm industry is continuing to deal with the ongoing Coronavirus. We have received recent news that many Alarm.com products, including most Alarm.com Security Cameras, are on back order and are unable to be ordered at this time. We apologize for any inconvenience this may cause.

Please note that this has absolutely no effect on the Alarm.com Servers or alarm monitoring service in general. If you are an Alarm Grid customer, you have absolutely zero fear about this world health epidemic affecting your service or causing any disruptions. Our central station partner, Criticom Monitoring Services, is based entirely out of the United States, so Coronavirus will have little, if any, impact.

Just please understand that many of our manufacturers are experiencing severe hardships at this time. It's possible that more products may be back ordered in the near future as well. Again, we apologize for the inconvenience, and we expect manufacturing to return to normal once the disease passes over.

At this time, it appears that Qolsys and Alarm.com are the manufacturers being most affected by the pandemic. In the event that you order an unavailable product, we will let you know ASAP and recommend an alternative to the best of our ability. In many cases, there is a good alternative that will meet your needs.

If you have any questions about product availability or the monitoring services we offer, please contact us at support@alarmgrid.com. Our support team operates from 9am to 8pm ET M-F. We are happy to address any concerns you might have and suggest alternative products if necessary.

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Those looking for a new outdoor motion sensor have a great new option available with the Honeywell 5800PIR-OD2. This is an outdoor motion sensor with a max coverage area 30 by 40 feet and a 180° degree field of view. It is compatible with systems that support Honeywell 5800 345 MHz Sensors.


Many homeowners are concerned about unwanted activity occurring outside their homes. This can include someone lurking around the back yard or a person vandalizing property. Outdoor motion detection sensors are great for monitoring for this type of activity and making sure that no suspicious activities area occurs. Wireless outdoor motion sensors are perfect for detecting such instances and keeping the home safe. A single 5800PIR-OD2 can provide reliable detection coverage across a maximum area of 30 feet by 40 feet.

The Honeywell 5800PIR-OD2 is a simple, yet effective motion sensor that you can count on for monitoring your home's exterior. Like all passive infrared (PIR) motion sensors, the 5800PIR-OD2 works by detecting the changes in infrared energy that occur with movement. This 345 MHz Honeywell 5800 Series Sensor works with a wide variety of panels and systems, including the Honeywell Lyric, the Honeywell LYNX Touch Systems, a Honeywell VISTA System with an added wireless receiver, the 2GIG Panels, and the 345 MHz Version of the Qolsys IQ Panel 2 Plus.

As an outdoor motion sensor, the Honeywell 5800PIR-OD2 has an ingress protection rating of IP54. It offers a wireless communication range of 200 nominal feet. The sensor allows for both vertical and horizontal detection zone adjustments. User can increase or decrease the pulse count for the sensor to adjust device sensitivity. White light immunity helps ensure that the device can detect activity in any lighting environment. Other features include a big guard, anti-mask protection, a tamper switch, and an LED light for walk testing,

The Honeywell PIR-OD2 is available from Alarm Grid now! If you have any questions about this new product or any of our monitoring services, please email us at support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

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There is a fantastic new stream video recorder option for business owners using Alarm.com Security Cameras in the Alarm.com ADC-CSVR126 Commercial Stream Video Recorder. The device is capable of storing up to 16 TB of video footage, and it allows for both local and remote viewing.

Alarm Grid has previously offered the Alarm.com ADC-SVR122 Stream Video Recorder, which was more suitable for residential use. However, the new Alarm.com ADC-CSVR126 is built for commercial use. It can store up to 16 TB of recorded clips. which is perfect for large businesses using multiple cameras. Up to (16) Alarm.com Cameras can be paired with a single ADC-CSV126 unit, giving you the flexibility you need to achieve a complete and robust video surveillance setup.

Remember that using a Stream Video Recorder device is the only way to achieve a continuous 24-hour recording schedule with Alarm.com Security Cameras. You can also set recording based on a customized schedule if you don't need continuous recording. Stored clips can be viewed locally using a monitor (HDMI and VGA outputs) or remotely using the Alarm.com website or mobile app.

A hardwired ethernet connection is needed to connect the unit with the Alarm.com Servers. An ethernet cable comes included for this purpose. For local viewing, the device offers 4K playback when using HDMI connectivity, and Full HD playback when using VGA connectivity. Local display options include live view, video playback, and clip export. Playback speed options include 1x, 4x, and 8x. A USB mouse (included) must be connected for local operation and control.

Alarm Grid offers two (2) version of the Alarm.com ADC-CSVR126. One comes with a single 2 TB hard drive installed, with the other hard drive slot being empty. This provides a total of 2 TB of storage. The other version comes with dual 6 TB hard drives installed, for a total of 12 TB of storage. If you want to achieve the maximum storage limit of 16 TB, we recommend purchasing the 2 TB model, removing the installed 2 TB hard drive, and installing an 8 TB in each port. The two (2) hard drives together (8 TB each) will provide a total of 16 TB of clip storage space.

In order to use the Alarm.com ADC-CSVR126 and Alarm.com Security Cameras, you will need access to the Alarm.com platform for video surveillance. If you have a security system that you want to use for monitoring, you might consider an Alarm Grid Platinum Level Plan (Self or Full). If you don't have a security system and you are strictly looking for video surveillance, then we recommend the Alarm Grid Video-Only Plan. Remember that you will need to register the ADC-CSVR126 and your Alarm.com Cameras with your Alarm.com account in order for them to work.

If you have any questions about the Alarm.com ADC-CSVR126 or any of our other products or services, please reach out to us by emailing support@alarmgrid.com. Our team is happy to help you find the products and services to meet your unique needs. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

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Reed Exhibitions, the organizers of ISC West, has announced that ISC West 2020 has been postponed due to health & safety concerns associated with COVID-19 Coronavirus. The event was scheduled to take place March 18th - 20th. It will now occur in July, with exact dates being confirmed later.

Alarm Grid has provided consistent and extensive coverage of ISC West for several years. Our team had been looking forward to attending and covering the event this year through the previously scheduled dates. While we are disappointed that the event has been postponed, we understand and respect the decision made by Reed Exhibitions. Our team will be ready for the ISC West 2020 event in July. We plan to provide in-depth and comprehensive coverage like we do every single year.

For a full statement from Reed Exhibitions, please click here. Alarm Grid will provide an update once the new dates for ISC West 2020 are confirmed. Keep checking our blog for more details.

Update: ISC West 2020 is now scheduled for Monday, July 20th thru Wednesday July 22nd.

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If you're setting up a new security system for use with Alarm.com, then you might be wondering which door and window sensors to use. The answer really comes down to which system you are using and how you intend on using your sensors. Plenty of contact sensor options are usually available!


Alarm sensors do not communicate directly with Alarm.com. Instead, sensors communicate with alarm panels. From there, the panel will use an alarm monitoring communicator to send signals to Alarm.com. This communicator must be activated and registered for Alarm.com service. Per Alarm.com requirements, cellular connectivity is required. This means that your system must use a cellular communicator or a dual-path communicator that is built for use with Alarm.com.

As far as choosing specific sensors, it comes down to determining whether or not they will work with the system you are intending to use with Alarm.com. Today, we're going to break down some of the most popular Alarm.com Security Systems and help you determine the best sensors to use. Remember that our security system kits already come with some compatible sensors to get started. It may only be that you just need to add a few more door and window sensors, or you might not need to add any extra ones at all!

We will give you three (3) scenarios for each system. These are:

  1. Surface-Mounted Door/Window Sensors
  2. Recessed Door/Window Sensors
  3. Outdoor Door/Window Sensors

In most situations, surface-mounted sensors are what you want to go with. These are the standard regular sensors that you would use with virtually any door or window. They are super easy to install, and they are some of the most basic security devices you will encounter.

If appearance is important to you, and you want the sensor to remain hidden while the door or window is closed, then you may consider getting recessed sensors instead. Just remember that recessed sensors will require you rolling up your sleeves and drilling holes into your door/window and its frame. In addition to the added work, this may also have warranty ramifications with regard to the door or window.

And of course, if you plan on using the door/window sensor in an outdoor environment, then you will want to make sure the sensor is approved for outdoor use. Trying to use an indoor-only sensor in an outdoor environment will likely result in damage to the device due to exposure to rain, dust, etc. This also typically applies if you plan on using the sensor in an area that is not insulated, such as a shed, a gate or a barn.

Note: If you are totally new to door and window sensors and want to know more about how they operate, please check out this FAQ.


Qolsys IQ Panel 2 Plus (PowerG)




Arguably the most popular system to use with Alarm.com right now in 2020 is the Qolsys IQ Panel 2 Plus. There are three (3) versions of the system, with each one supporting a different legacy sensor frequency (319.5 MHz, 345 MHz, 433 MHz). We will discuss the legacy sensor options in a minute. But one of the biggest reasons to purchase an IQ Panel 2 Plus is to use PowerG Sensors. All three versions of the Qolsys IQ Panel 2 Plus support the PowerG Sensors. These sensors can communicate with the IQ Panel 2 Plus System from up to 2,000 feet away in open air, and they utilize 128-bit AES encryption and frequency hopping spread spectrum (FHSS) for enhanced wireless security. For anyone with an IQ Panel 2 Plus, these are the sensors we would point to first.


2GIG GC3e & 2GIG GC2e (eSeries)

2gig gc3e wireless encrypted alarm panel

2gig gc2e wireless encrypted alarm panel

Right now, we view the 2GIG GC3e and the 2GIG GC2e as the best alternatives for users who want to get started with Alarm.com, but don't want to use a Qolsys IQ Panel 2 Plus. The most popular sensors to use with these systems are the encrypted 2GIG eSeries Sensors. They are built for the GC3e and GC2e Systems, and they utilize encryption for protection against wireless hacking or takeover attempts. Remember that these systems are both backwards compatible with 345 MHz sensors (more on those later). But if you're running a GC3e or a GC2e, then we're going to recommend the eSeries products.


Original Qolsys IQ Panel 2, IQ Panel, Interlogix Simon Systems (Legacy 319.5 MHz)

Interlogix simon xti 5 80 632 3n xt5 front image
Qolsys iq panel 2 verizon 7 security panel w slash z wave ready
Qolsys iq panel rogers 7 security panel w slash z wave rogers ce

Things become a little tricky when we get into the legacy sensor frequencies. There is usually a lot of inter-compatibility across manufacturers, so often the choice comes down to preference. We will list our favorites based on value and functionality. But understand that you have a lot of options available when it comes to 319.5 MHz sensors. This frequency is used with the original Qolsys IQ Panel 2, the original Qolsys IQ Panel, and all of the legacy Interlogix Simon Series Panels. Keep in mind that you can also use these sensors with the 319.5 MHz version of the IQ Panel 2 Plus as an alternative to PowerG. The 319.5 MHz frequency is also typically used with any wired Interlogix NetworX Panel that has a wireless receiver added.


2GIG GC3 & 2GIG GC2 (Legacy 345 MHz)

2gig gc3 diy wireless security system w slash 7 screen

2gig cp21 345 front

If you are working with a 2GIG GC3 or a 2GIG Go!Control GC2, then you will be enrolling legacy 345 MHz sensors with your system. This frequency was popularized by the Honeywell 5800 Sensors, and later the 2GIG 345 MHz Sensors. The GC2 and GC3 support both of these lineups, so you really have a lot of options to choose from. We're just going to list our particular favorites. Remember that you can also use these sensors with a 345 MHz IQ Panel 2 Plus as an alternative to PowerG.


DSC Impassa & DSC PowerSeries (Legacy 433 MHz)


DSC popularized their own wireless frequency of 433 MHz. If you have a DSC Impassa, then these will be the sensors you are using. The 433 MHz sensors can also be used with a DSC PowerSeries Panel that has a wireless receiver added. Although we do not sell the original DSC PowerSeries Systems, we do offer the DSC RF5132-433 Wireless Receiver that will allow support for these sensors. And of course, you can also use these 433 MHz sensors with the 433 MHz version of the IQ Panel 2 Plus as an alternative to PowerG. Unfortunately, we don't have a good recommendation for a 433 MHz outdoor door and window sensor. so we'll just list the other two types instead.


Honeywell VISTA, DSC PowerSeries, DSC PowerSeries NEO, Interlogix/GE NetworX (Wired Sensors)

Honeywell vista 20p wired alarm control panel

Many hardwired security systems can connect with Alarm.com using what is known as an Alarm.com System Enhancement Module (SEM). And since hardwired panels often use wired sensors, this makes hardwired door and window contacts technically compatible with Alarm.com as well! Honeywell VISTA Systems, DSC PowerSeries Systems, DSC PowerSeries NEO Systems, and Interlogix/GE NetworX Systems all have compatible SEM communicators available.

The great thing about hardwired contacts is that they are pretty much universal across all wired systems, provided that the system is not using polling loop sensors. We'll focus on standard non-polling loop sensors here, but these are all good options for most hardwired alarm panels. Also keep in mind that there are MANY options when it comes to wired contacts. Don't feel like you are restricted to the ones we happened to pick!


Get Started with Alarm Grid & Alarm.com


If you are interested in signing-up for Alarm.com service through Alarm Grid, make sure to check out our monitoring page. We support Alarm.com with our Gold and Platinum Level Plans (Self & Full) and our Cell-Only Plan. If you have any questions about our products or monitoring services, be sure to shoot us an email at support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

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For a security system owner, remembering to properly arm the system before leaving can be a tough task. It's one of those little things that's easy forget. You forget to grab your your car keys. You leave a door unlocked. You accidentally leave the lights on overnight. These things happen.

Honeywell lyric controller encrypted wireless security system

Another concern we often hear from customers is whether or not they really need to arm their systems if they are just stepping outside for a minute. Maybe they're just taking their dog around the block, or visiting a neighbor across the street, or walking over to a nearby convenience store. They will only be gone for a minute or two. Is it okay to leave the system disarmed in these situations?

Obviously, if you leave your system disarmed while you are away and an intruder decides to make a quick break-in, there is little that can be done. Security cameras can capture the event happening, but they aren't going to trigger an emergency response if your system is disarmed. If your system isn't ready to trigger an alarm, and you aren't around to stop an intruder, then there is very little that can be done.

With that in mind, we at Alarm Grid recommend that you always arm your system before heading out, even if it's only going to be for a brief moment. You invest into your security system for a reason. Don't let it go to waste. Protect your belongings and your property. Take the extra second or two and arm your system.

Of course, that is just our advice to you as a monitoring company. We totally understand that some users are going that have that "ah, I'll only be gone a second" mentality. And that's up to you. As an end user, you are in complete control, and if you are comfortable leaving your system disarmed when stepping out for a brief moment, then that is up to you. Just understand that we are not liable if you forget or decide not to arm your home alarm system.

One thing you might do is consider your own personal situation. Maybe it's okay to leave your system disarmed if you're just over at the neighbors, and you can visibly see your house? Maybe you can bring your Android or iOS Phone with you and arm using Total Connect 2.0 or Alarm.com if it turns out you're going to be away longer than you thought? Maybe your can add a key fob to your system to make it easier to quickly arm when walking out the door, instead of needing to enter a code or pull up a mobile app.

Ultimately, how you use your system is up to you. We recommend always arming, even if you're only going to be gone for a little bit. It's not worth the risk to your property, and securely arming/disarming your system can be such a quick and easy task if you add the right equipment. Nearly every alarm panel can be set up with some type of one-touch arming and disarming function to make the process as simple as possible.

We also understand that some users might have the intention of always arming, but they simply forget to do so. We have some tips for these users as well. You might have a secondary keypad right by the door that you will always see when walking out. That way, you will always remember to arm your system. If you don't want to add a new keypad, you could just put a sticky note on the door to remind you. And if your system is monitored, then you can set up geofencing arming reminders through an interactive service like Total Connect 2.0 or Alarm.com. There are many options available.

Remember that many wireless security systems today also often serve as automation controllers. This way, you can use an app on your phone to control the various devices around your home from anywhere. If you forget to turn off your lights, leave your thermostat running, or leave your door unlocked, then you can control the affected device while you are away. This is great for anyone who might be a little absentminded from time to time! Plus, it's good to know that you can always lock/unlock your door or turn your lights ON or OFF if needed. You just need the proper equipment.

Our job is to provide you with reliable monitoring service and the equipment you need to stay protected and secure. You just need to make sure you arm your system when leaving your home. If you need any more tips for remembering to arm your system, or if you want to learn more about any of our products or services that may make it easier for your to use your system, just reach out to us by emailing support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F, and we are happy to help you out. We look forward to hearing from you!

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Firmware Version 2.5.0 for the Qolsys IQ Panel 2 Plus is now officially available and can be downloaded to any original IQ Panel 2 or IQ Panel 2 Plus. The update provides some new and exciting capabilities for the system. It is advised that anyone with a compatible IQ2 System updates ASAP.

Qolsys iq panel 2 plus verizon lte with powerg s line and legacy

Before we talk about the new features that come with Software Version 2.5.0, let's first discuss how to update the software on the panel. The IQ Panel 2 or IQ Panel 2 Plus System must be already running at least Firmware Version 2.0.1. The panel must be connected to a local WIFI network. Its transformer should be plugged in, and its backup battery should be charged. Once those conditions are met, you can begin the upgrading process.

Start from the main screen of the system. Click the small grey bar at the top of the screen. Select Settings > Advanced Settings > enter the Installer Code (default is 1111) > Upgrade Software > Patch Tag > enter iqpanel2.5.0 > OK > Upgrade Using Network. If done correctly, the upgrading process should begin. The process will take around (15) minutes. Please note that you must enter iqpanel2.5.0 exactly as the Patch Tag. If you enter the Patch Tag differently, then the process will not work correctly. If you do not have access to a WIFI connection, the firmware update files can be downloaded from our site.

As for the 2.5.0 Firmware itself, the following new features and changes have been made:

  • New Sensor Group 25 - Non Reporting. Used with Environmental Sensors (Flood, Freeze, Temperature). Will not report to central station, but will report to Alarm.com Fixes previous issue of temperature sensors being unable to send notifications to users through Alarm.com.
  • New Sensor Group 53 - Temperature Reporting. Used with Temperature Sensors for reporting to a central station.
  • Added support for sump pump integration through Alarm.com if Water Management Add-On Package is applied to the account.
  • Can now delete failed Z-Wave nodes from Alarm.com.
  • Added software and settings that support European CE & EN Grade 2 Certification.
  • New Languages: Dutch, Italian, Icelandic, Norwegian, Swedish.
  • Sensor name length limit increased from 24 characters to 56 characters.
  • Can now set Photo Frame Start Time to begin after One (1) Minute of inactivity.
  • Panel overheat notification can now be sent to Alarm.com.
  • New quick names for motion detection sensors available.
  • Disabling the Panel Camera Setting now also disables Panel Camera from the Equipment List and from the Alarm.com back-end and mobile app.
  • Master Code can now make language changes.
  • Minor translation updates for Spanish and French (Canadian).
  • Added access to Tutorial Help Videos on the last page of the Easy Install Wizard.
  • Enhanced weather icon mapping between the system and Alarm.com.
  • Corrected constant chime issue for Qolsys IQ Remote Keypad.
  • IQ Remote will now make severe weather alert annunciations (if enabled on main panel).
  • Corrected issue where IQ Remote could become stuck in Network Reconnection.
  • Improved communication reliability between system and IQ Remote.
  • Photo frame images can now be sent from system to IQ Remote.
  • New ability to record duress alarm videos using IQ Remote built-in camera.
  • Can enable/disable Disarm Photos for IQ Remote.
  • Live-stream cameras can now be full screen on IQ Remote.
  • Alarm image upload to primary panel has been improved.
  • Check-In & Check-Out Photos for Alarm.com Wellness can be sent to Alarm.com when Image-Plus Add-On Package is applied to the account.
  • Wellness alarms will now "ring" at the panel during two-way voice calls.
  • New wellness alarm voice annunciations.
  • New automatic volume adjustment during wellness alarms.
  • Wellness alarm notifications are now automatically cleared after (12) hours.
  • Now supports end of line resistor (EOLR) detection when using the auxiliary input on DSC PG9303, DSC PG9312, and DSC PG9945 Sensors.
  • Sensor Group 2 - Fixed Silent now available for PowerG Panic Buttons, including DSC PG9938 and DSC PG9949.
  • PowerG Sensor Supervision and Legacy Sensor Supervision (319.5 MHz, 345 MHz, 433 MHz) can now be set separately. Options from 20 minutes to 24 hours available.
  • PowerG Sensor Re-Syncing and Not-Networked Status are now dynamically displayed on main page as part of sensor status.
  • New setting that allows sounders in PowerG Smoke Detectors to activate during any alarm type.
  • PowerG Sensors are now displayed in Sensor Test in Easy Install Wizard.
  • PowerG Image Sensors (DSC PG9934P & PG9944) can now be used for visual verification for fire and carbon monoxide (CO) alarms for the central station.
  • DSC PG9902 Wireless Outdoor Curtain Motion Sensor now supported.
  • New ability to report tamper condition for Visonic KP-140, KP-141, and KP-160.
  • The PowerG Sensor Test now shows historical signal strength for PowerG Sensors.
  • Strobe lights on PowerG Sirens (DSC PG9901 & DSC PG9911B) now flash according to siren type.
  • PowerG Keypad DSC WS9LCDWF9 now supports Quick Exit feature.
  • PowerG Keypad DSC WS9LCDWF9 buzzer now stops during a two-way voice session.
  • New support for PowerG Repeater DSC PG9920 AC Loss notification.

If you have any questions about Firmware Version 2.5.0, or if you would like to learn more about our monitoring services, please email us at support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

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Like most modules that use end of line resistors for zone monitoring, the IQ Hardwire 16-F is no exception. It comes standard with 4.7k resistors, or it can support end of line resistor (EOLR) learning for values ranging from 1k to 10k. But the standard 4.7k resistors have five (5) bands.


The Qolsys IQ Hardwire 16-F is 319.5 MHz wired to wireless converter. It allows you to easily convert a wired system into a wireless system by taking over your existing hardwired sensors. The hardwired sensors will connect directly with the the IQ Hardwire 16-F module, and the converter will send 319.5 MHz wireless signals on their behalf. The system will then treat these hardwired sensors as wireless zones. You just need to make sure that you have enough wireless zones on the system itself. Each Hardwire 16-F module adds support for 16 additional hardwired zones.

If you aren't familiar with end of line resistors, they are small jumpers that are wired-in at the end of line of zones. The purpose of a resistor is to let the system know that a zone has been physically cut. If someone cuts or tampers with a hardwired zone that is configured with an EOLR, then a short will occur. This will result in a trouble condition on the system. If your system is currently in an armed state, this will cause an alarm. A shorted zone while the system is disarmed will just lead to loss of supervision for the sensor.

You must use an EOLR at each zone for the Qolsys IQ Hardwire 16-F, including with zones that do not have a connected sensor and are not actively being used. Any unit manufactured before week 40 of 2019 was required to use 4.7k resistors at all 16 zones. But from week 40 of 2019 and onward, Qolsys began manufacturing units that support end of line resistor learning. These newer units support Legacy Mode (where 1k to 10k resistors can be used) and UL Fire Mode (where 4.7k resistors must be used at every zone). For information on switching between the two (2) resistor modes, please see this FAQ.

What's somewhat unique about the 4.7k resistors included with the Qolsys IQ Hardwire 16-F is that they use five (5) bands instead of four (bands) like we mostly encounter. The 5-band resistors for the Hardwire 16-F are Yellow-Violet-Black-Brown-Brown. This equates to a 4.7k ohm resistor with a tolerance of +/- 1%. This differs from the four (4) band 4.7 k resistors that we often see, which are Yellow-Violet-Red-Gold. Those four (4) band resistors offer a tolerance of +/- 5%.

Really, there is no difference in the way you install these resistors. But it can be good to know if you are setting up a a Qolsys IQ Hardwire 16-F device. It is advised that you connect the resistors and sensors before attempting to enroll the module with the panel. We also recommend clearing the memory through a factory default for module before enrollment. More information can be found here.

If you have any questions about the Qolsys IQ Hardwire 16-F or any of our other products, or if you want to learn more about our monitoring services. Please reach out to us by emailing support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

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It's time for another Alarm Grid video recap. We only have three (3) videos for the week. But the good news is that all of the videos this week feature Jorge. We hope that you find them helpful in learning how to use your security system. Let's take a look at the new videos from Alarm Grid!

Connecting an iPhone to a Qolsys IQ Panel 2

Jorge explains how you can use an iPhone to control a Qolsys IQ Panel 2 Plus System. This is done using the iOS version of the Alarm.com Mobile App. You will need an alarm monitoring plan that includes access to Alarm.com. The panel will communicate with the Alarm.com Servers using an LTE cellular connection, and you can also set up an IP (internet protocol) communication path as well. By accessing the ADC App on your iPhone, you can arm/disarm, check system status, control automation devices, and more.


The Number of Hardwired Zones Supported On a Qolsys IQ Panel 2

Jorge explains how there are two (2) hardwired zones built into the Qolsys IQ Panel 2 Plus System. These hardwired zones are for normally closed contact sensors. You can connect the sensors and then enroll them with the panel by putting the system into its auto-enrollment mode and faulting the sensors. If you want to use additional hardwired zones with an IQ Panel 2 Plus, then a wired to wireless converter is a good option. Just make sure the converter communicates at a frequency compatible with the version of the IQ Panel 2 Plus that you have (319.5 MHz, 345 MHz, or 433 MHz).


Upgrading a Honeywell LYNX Touch to Use LTE

Jorge shows you how to upgrade a Honeywell LYNX Touch System to use an LTE cellular communicator. This is possible on an L5200, L5210, or L7000 LYNX Touch System. There are two (2) LTE communicators available for these systems. These are the Honeywell LTE-L57A (AT&T LTE) and the Honeywell LTE-L57V (Verizon LTE). You must make sure your LYNX Touch System is on a high enough firmware version to support one of these communicators. If you need to upgrade the firmware, you can do so using the Honeywell LYNXTOUCH-MSD Firmware Updater Tool.

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