DIY Security Systems Posts

Hi DIYers! Have you activated your 3G or 4G cellular communicator yet? If not, you are running out of time. All 3G and 4G communicators must be activated by June 26, 2019 for AlarmNet and June 30, 2019 for Alarm.com. After that, it will no longer be possible to activate these modules.

This is your very last chance to purchase a 3G or 4G communicator. If you wait much longer, we won't be able to guarantee that it will arrive to your address in time for you to install and activate it. And if you are still sitting on a 3G or 4G communicator, the time to activate it is now. You should reach out to Alarm Grid as soon as possible to get started with monitoring service. The following plans will work for cellular communication - Gold, Self-Gold, Platinum, Self-Platinum, Cellular-Only. Please read this blog post for more information about our monitoring plans.

Alarm Grid is still holding a sale on the iGSMV4G Communicator and the iGSMV4G-TC2 Kit. These products are currently available for $50 and $60, respectively. Buying a iGSMV4G from Alarm Grid right now is a strong choice if you want to get a VISTA Series System connected for cellular monitoring service for a very affordable price. More information about this sale can be found in this recent blog post.

Keep in mind that deactivating a communicator and then reactivating it counts as activating. If you discontinue monitoring service at any time after June 26th for AlarmNet and Total Connect 2.0 or June 30th for Alarm.com, you will not be able to reactivate your old 3G or 4G communicator. This is something to consider if you expect that you may move or relocate your system sometime in the near future. At this time, it is no longer possible to activate a CDMA communicator.

Remember, a 3G, 4G, or CDMA communicator is only a temporary solution at this point. AT&T will be shutting down their 3G/4G cellular network in February 2022, and Verizon is expected to shutdown their CDMA network around this time as well. Any already-activated alarm monitoring communicator that connects with one of these cellular networks provide reliable monitoring service until that time. After that, it will be obsolete.

Getting a 3G or 4G communicator in the next few days for a quick activation is a viable option. However, the best option is to get an LTE cellular communicator for your system. Both AT&T and Verizon have stated that they will support their LTE networks for many years to come. An LTE cellular radio is the best way to ensure that your security system will receive fast and reliable monitoring service well into the very distant future. We have many LTE communicators available for purchase on our website.

If you need help choosing a communicator, or if you are trying to activate a communicator before the cut-off date, please contact us as soon as you can. The best way to get a hold of us is to email us at support@alarmgrid.com. Our team will check your email at our earliest convenience and respond as soon as possible. If you would prefer to call us, we are available at (888) 818-7728. Remember that our business hours are 9am to 8pm EST M-F. You must schedule an activation during these hours. We look forward to hearing from you and activating your system for monitoring service.

Hi DIYers! We have a tip today that might seem obvious, but it is absolutely crucial to remember. Our tip for everyone is to protect their Total Connect 2.0 or Alarm.com information. This means not sharing your username or password with anyone who should not access your account or your home.

Total Connect 2.0 and Alarm.com both allow users to Arm and Disarm their systems from anywhere. Giving someone access to your TC2 or ADC account is basically the same as giving someone your system's Master Code. In fact, it can be even worse. If you use these services for smart home automation to control smart locks, then a hacked account is essentially a key to your home. An intruder won't even have to break open a window. They can unlock your door, Disarm your system, and walk right in.

It's not enough to just protect your TC2 and ADC username and password. You must also protect your associated email address and your phone. Total Connect 2.0 and Alarm.com allow users to reset their passwords through their email and text messages. A hacked email or stolen phone can also be a major concern for your security. We recommend using Touch ID and/or Facial Recognition on your phone if possible. This will help protect your account from a security breach in the event of a stolen phone.

One thing you can do is enable the "Prompt for User Code" feature on TC2. This feature requires that the associated user code is provided when you Arm or Disarm from your phone. If an intruder gets your login information, they won't be able to Arm or Disarm your system from the TC2 Website or App unless they also know your secret code. However, an intruder will be able to find this code if they gain access to your phone. Additionally, ADC does not offer this feature at this time.

If your TC2 or ADC account becomes compromised, or if your email is hacked or your phone is stolen, you should contact us immediately. Anyone who accesses your TC2 or ADC account can change your password to keep you out. But you will still have Alarm Grid on your side. Only you know your false alarm passcode, and only you can contact us to make changes to your account. We will make the necessary adjustments on the dealer's end of TC2 or ADC to ensure that your account is protected.

Remember, such data breaches can have very serious consequences. Always make sure to keep your account information safe. Never share your username, password or email account information with anyone who should not have access to your home. Only share it with individuals you absolutely trust. And if you aren't sure your information is safe, make sure to change your account password immediately. Contact us at support@alarmgrid.com ASAP if you experience any problems. We're here to help ensure that your home or business is always kept safe. Do your part and protect your information.

Choosing an alarm monitoring plan can feel overwhelming with options for central station service, self-monitoring, automation, and video surveillance. This guide explains Alarm Grid monitoring plans clearly so you can compare features and choose the service that fits your home or business.

What is Alarm Monitoring?

Alarm monitoring is a service that allows a security system to send signals when alarms, troubles, or other system events occur. Depending on the plan, those signals may go to a central monitoring station, an interactive service platform where it is forwarded to the end use, or both.

Without monitoring, a system can still sound sirens locally. But if you are away from the property, a local alarm may not be enough to alert you or request help.

Monitoring can provide off-site alerts, remote system control, and automatic emergency dispatch. Some centrally monitored customers may also qualify for a homeowner's insurance discount with a Certificate of Alarm.

What is a Central Monitoring Station?

A central monitoring station is a facility where trained dispatchers respond to incoming security system alarms and other signals. When an alarm signal is received, the dispatcher can see the alarm type and the location of the protected premises.

Alarm signals may include burglary, fire, medical, carbon monoxide, panic, and other emergency events. The dispatcher follows a set of instructions for the account, including attempting to contact the end user, before requesting dispatch, unless account notes or local rules require a different procedure.

In most cases, the central station will attempt to verify the alarm before dispatching authorities. The user may need to answer the phone and provide their false alarm passcode to cancel a false alarm.

If the user cannot be reached, or the user contacted cannot provide the correct false alarm passcode, or gives a duress code, the central station operator will request dispatch. Some areas may also have special rules, such as verified response requirements.

Alarm Grid customers in the United States who choose central station monitoring are connected with Criticom Monitoring Services. CMS operates three networked monitoring centers in Florida, New Jersey, and California. If one center is affected by a major event, signals can be rerouted to another center.

Our Canadian customers who choose central station monitoring have their signals sent to Rapid Response Monitoring Service. You can learn about Rapid Response in their own words: "Deploy the definition of multi-redundancy. Two bicoastal, hardened Command Centers and one secure, hosted Customer Care Center stand ready to serve you 24/7/365. Our headquarters Command Center, home to our original monitoring & data center, is based in Upstate NY. Our redundant Command Center, full-load capable monitoring & data center, is based in Southern California. Our operations branch out in a hub-and-spoke model to include our secure, hosted Customer Care Center in Southern Nevada".

In addition to their load sharing capabilities, Rapid Response also has impressive power capabilities: "Through our digitally-controlled CATERPILLAR diesel generators, Rapid Response has enough private power generation at each of our Command Centers to equivalently power 30 homes for 30 days. Power generation is ensured by months of on-site fuel storage in independent redundant tanks.

Electricity runs through multiple enterprise-scale UPS (uninterruptible power supply) battery banks with digital switching controls to eliminate gaps between grid failure and generator spinup. Combined with quad-bus wiring to every piece of equipment in our facilities, power failure is practically impossible."

What is Self-Monitoring?

Self-monitoring connects the system to an interactive service platform without connecting it to a central station. Instead of a dispatcher responding to alarms, the end user receives an alert via email or push notification and contacts the authorities if needed.

Self-monitoring is often used by customers who want app access and notifications, but do not need central station dispatch. It can also be useful for customers outside areas where central station service is available, and for customers in areas where verified response is required or where false alarm fees are high.

Self-monitoring does not provide a Certificate of Alarm. Because no central station is involved, it is less likely to qualify for a homeowner's insurance discount.

What is an Interactive Service Platform?

Interactive service platforms allow users to receive alerts, check system status, and control compatible systems remotely. Alarm Grid customers commonly use Total Connect 2.0, Alarm.com, or Telguard, depending on the system and communicator.

Total Connect 2.0 and Alarm.com can provide remote arming and disarming, text and email alerts, push notifications, Z-Wave automation, and video features. Available features depend on the monitoring plan and installed equipment.

Let's Discuss Monitoring Plans!

Alarm Grid monitoring plans are divided into Bronze, Silver, Gold, and Platinum tiers. Each tier has a central station version and a self-monitoring version.

Central station plans are often called Standard plans. These plans connect the system to a central monitoring station for emergency dispatch. Self-monitoring plans provide app access and alerts without central station dispatch. We also offer a plan for cellular alarm monitoring (central station monitoring via cellular with no app access), and one for video-only monitoring (video-only self monitoring with no alarm panel).

Each monitoring plan covers one security system. If you need monitoring for a second system or a second alarm control panel, you will need a separate monitoring plan.

Quick Plan Comparison

Bronze & Self-Bronze

The Bronze level is the most basic Alarm Grid monitoring tier. Standard Bronze provides central station monitoring using landline or internet communication. This plan offers NO ACCESS to an interactive service platform.

Self-Bronze provides basic interactive service without central station dispatch. It can support email, text, and push notifications to the end user, IP communication (WIFI or Ethernet), and remote arming or disarming on systems that support it. Self Bronze provides NO ACCESS to remote control of automation devices.

Bronze plans are best for customers who want basic monitoring or basic remote alerts at the lowest monthly cost. Standard Bronze is $15 per month, and Self-Bronze is $10 per month.

Silver & Self-Silver

Silver plans add interactive monitoring features and remote smart home automation. This level is a good choice for users who want to control their system from an app and manage compatible Z-Wave devices remotely.

Standard Silver includes central station monitoring, internet monitoring, remote arming and disarming, alerts, and remote home automation. Self-Silver provides interactive service and automation without central station dispatch.

Silver plans are best for compatible systems using internet communication where remote access and automation are important. Standard Silver is $25 per month, and Self-Silver is $15 per month.

Gold & Self-Gold

Gold plans add cellular communication. Cellular monitoring is generally more reliable than internet-only monitoring because it does not rely on the property's internet service.

Customers with compatible equipment can also use dual-path communication with both internet and cellular. This provides added redundancy when supported by the system and communicator.

Alarm.com service requires a monitoring plan that supports cellular communication. Customers using an Alarm.com-compatible system should expect to choose Gold, Self-Gold, Platinum, Self-Platinum, or another qualifying cellular plan.

Gold plans are a strong option for customers who want cellular reliability, Alarm.com service, or dual-path monitoring. Standard Gold is $35 per month, and Self-Gold is $25 per month.

Note: Alarm.com Image Sensor support may be available with compatible systems and services.

Platinum & Self-Platinum

Platinum plans add video surveillance features. These plans allow users to view compatible security cameras through Total Connect 2.0 or Alarm.com.

Video features may include live viewing, saved clips, and remote access through the appropriate mobile app. Available camera features depend on the selected service, installed cameras, and account settings.

Platinum plans are best for customers who want security monitoring, remote automation, cellular service, and video surveillance together. Standard Platinum is $45 per month, and Self-Platinum is $35 per month.

Other Monitoring Plans

Alarm Grid also offers alternative monitoring plans for customers who do not fit into the standard Bronze, Silver, Gold, or Platinum structure. These include the Cellular-Only Plan and the Video-Only Plan.

The Cellular-Only Plan is similar to Standard Bronze, but it allows for cellular monitoring service. It connects the system to the central station without adding interactive service features such as app control, remote automation, or video.

This plan is useful for customers who want cellular reliability and central station dispatch, but do not need an interactive app. The Cellular-Only Plan is $25 per month.

The Video-Only Plan is for customers who only need video service through Total Connect 2.0 or Alarm.com. A security system is not required for this plan.

Customers may also combine Video-Only service with another compatible monitoring plan to add cameras to an existing account. The Video-Only Plan is $15 per month.

Which Alarm Grid Plan Should I Choose?

Get Alarm Monitoring

The best way to sign up for Alarm Grid monitoring is to visit our alarm monitoring page and choose the plan that fits your system and needs.

If you need help deciding, email support@alarmgrid.com. You can also call us at (888) 818-7728 during our regular office hours of 9am to 8pm Eastern, Monday through Friday.

Our team will be happy to help you choose the right monitoring plan for your home or business.

Hi DIYers! We would like to recognize our friends at Qolsys for their success at ESX 2019 in Indianapolis, IN. The IQ Panel 2 Plus System won "Best in Show" in the TechVision Challenge. The system also won an Innovation Award in the Intrusion Systems category. Congratulations Qolsys!

The ESX Innovation Awards are designed to recognize innovation and excellence in the security industry. The awards are held annually at the Electronic Security Expo (ESX) in Indianapolis, IN. Judges select 25 winners of "Innovation Awards" in various categories. Of these 25 winners, a select few are invited in the prestigious "TechVision Challenge". A representative presents the product to a panel of judges and explains how it pushes the industry forward. The judges select a single "Best in Show" winner based on the presentations.

The IQ Panel 2 Plus System started the event by winning an Innovation Award in the category of Intrusion Systems. From there, the system was invited to participate in the TechVision Challenge. Thanks to their excellent presentation and the phenomenal features of the IQ Panel 2 Plus, Qolsys managed to take home the top prize of "Best in Show". This is the 2nd time Qolsys won these awards. The original IQ Panel 2 System also won "Best in Show" in the TechVision Challenge in 2016. This continued success demonstrates the abilities of Qolsys and the fantastic security systems they put out.

It's easy to see what separates the IQ Panel 2 Plus from the rest of the pack. The system supports 128 wireless zones and includes a built-in LTE cellular communicator (AT&T or Verizon) for connecting with Alarm.com. An integrated WIFI card allows for dual-path connectivity right out of the box. There is also a Z-Wave Plus (500 Series) controller for establishing a convenient and effective smart home network.

Other features include automatic Bluetooth disarming, the ability to livestream compatible Alarm.com Cameras, partitioning and facial recognition. End users also appreciate its sleek, modern design and its beautiful 7-inch display screen that makes it a joy to use everyday. Each IQ Panel 2 Plus supports PowerG Sensors and one legacy frequency. The 319.5 MHz version comes standard, but users can alternatively choose 345 MHz or 433 MHz.

The IQ Panel 2 Plus is available for purchase right now from the Alarm Grid website. It is great for pairing with Alarm Grid's monitoring service. You will need a Gold Plan or higher to activate the cellular communicator and get the system connected with Alarm.com. If you have any questions about the IQ Panel 2 Plus or about our monitoring service, please reach out to us at support@alarmgrid.com. We look forward to hearing from you!

Hi DIYers. We have a relatively small video recap this time. Our team managed to make four (4) new videos. This includes three (3) from Jorge and one (1) from Jarrett. They are both ready and eager to help you learn your security system. Let's check out the new videos for this week.

Arming a Honeywell Alarm System Using Alexa

Jorge talks about how you can use Amazon Alexa to Arm your Honeywell Security System. This is made possible using Total Connect 2.0. You must open the Alexa App on your Android or iOS device and link your Total Connect 2.0 account. In order to use Total Connect 2.0, you will need an alarm monitoring plan that includes access to the service. You can use Alexa to Arm Away, Arm Stay and activate TC2 smart scenes. You cannot use Alexa to Disarm your system.

Low Battery Supervision On The 2GIG TAKE-345

Jorge explains how if your 2GIG TAKE-345 has a low backup battery, then all the associated zones will show a low-battery trouble condition. The 2GIG TAKE-345 is a wired to wireless converter designed for use with 2GIG Security Panels. Hardwired sensors connect with the TAKE-345. The module then sends a 2GIG 345 MHz Signal to the panel. The system sees these sensors as wireless sensors. If the 2GIG TAKE-345 has a low battery, then the associated wireless zones will show low battery. You cannot use hardwired life-safety sensors with the TAKE-345.

Getting Power To The Lyric Security System

Jarrett teaches users how to power the Resideo Lyric Alarm System. The system receives primary power from a plug-in DC transformer. If the electricity goes out, a backup battery will keep it powered on. There are 4-hour and 24-hour backup battery options available. We recommend using a Honeywell LT-Cable to connect the panel to its transformer. You can also use 18-gauge, 2-conductor wire to complete the connection. The system will power off if it is not receiving plug-in or battery power.

Testing My Alarm Panel Through Alarm Grid

Jorge explains how Alarm Grid customers can test their security systems. We recommend testing your system monthly. You must test your system once per year to receive an updated certificate of alarm (CoA). By receiving a CoA from Alarm Grid, you can save money on your homeowner's insurance. You must always put your system on test mode before testing your system. You can put your system on test mode by contacting us, contacting our central station partner Criticom, or use the MyAlarms.com feature.

If you're looking for reliable alarm monitoring service in Canada, then Alarm Grid is here for you! We happily monitor many Canadian homes and businesses and provide people with the peace of mind that they deserve. Our company offers central station monitoring services throughout Canada.

Many Canadians wonder if we can provide central station monitoring services for their homes and businesses. The answer to that question is yes. Not only can we connect Canadian security systems with a 24/7 central monitoring station, we can also ensure that emergency services will be sent out during break-ins, fires, carbon monoxide gas outbreaks and medical crises. We are proud to offer these important services to homes and businesses throughout Canada.

What is Central Station Monitoring?

First, it's important to understand what exactly is central station alarm monitoring. When a security system goes into alarm, the control panel sends out a distress signal using its communicator. This signal is routed to a central monitoring station that operates 24 hours per day, 7 days per week, 365 days per year (366 on leap years).

The incoming signal will be immediately received by a highly trained operator, who will take action based on the type of signal and the user's account settings. The typical protocol is to contact the end user and make sure everything is okay. If the operator is unable to reach the end user, or if the end user gives indication that they need help, the operator will then request emergency dispatch to the area. Thanks to alarm monitoring, many criminals have been successfully apprehended, and countless lives have been saved.

In order for central station monitoring to work, the security system must be able to send out various types of signals during alarm and other events. These signals must travel across an established communication network and reach the central station. Most systems send out signals across a cellular network and/or an IP network. Alarm Grid recommends using cellular communication whenever possible, as it offers superior reliability. However, IP-only communication can still serve as a viable option.

Alarm Grid central station customers in Canada receive monitoring service from Rapid Response Monitoring Services (RRMS). The company operates two (2) central stations, located in the United States (Southern California and New York State). When an alarm comes through from a Canadian security system, RRMS will have no problem contacting the end user in Canada and ensuring that emergency dispatch is sent out, when necessary.

Alarm Monitoring in Canada

Central station monitoring requires that an alarm system is capable of sending out emergency signals whenever alarm events occur. These signals must be able to successfully reach a central monitoring station. This is the only way for an end user to receive automatic emergency dispatch when they need it most.

An important consideration must be made when alarm monitoring service is conducted internationally. The security system will need to communicate across a network that is carefully designed for devices in the country where the system resides. For IP communication, this is no problem. Internet Protocol (IP) is relatively universal, and an IP device from one country should have no problem connecting with the local networks in different country. But things become a little more tricky when cellular communication is considered.

Cellular communication networks are established by service providers specific to that country of installation. Each service provider wants to ensure that only their customers are able to communicate across their networks. That is why they outfit their phones and other cellular devices with communicators that are designed to work with their unique networks. This is very important for these service providers to maintain and grow a successful business.

The cellular networks in Canada are different from those in the United States. If you bring a Canadian mobile device into the United States, it will usually need to roam to a cellular network unique to the area in which it is being used. If the device is unable to roam to a different network, then cellular communication will be impossible. The same is true if you use an American alarm monitoring communicator in Canada. The American communicator will need to roam to a Canadian cellular network.

But roaming to an international network isn't always easy. You cannot always expect a device from one country to work across a random cellular network in a different country. This is only possible if two cellular service providers from different countries have established a deal to allow their respective devices to roam to the other company's cellular networks.

Even then, this isn't always that simple. Most cellular service providers will charge roaming fees when a customer uses a device on an international network. For cellular alarm monitoring service, these fees are incurred by the company that operates the necessary communication servers. These are companies like Resideo's AlarmNet and Alarm.com. Those fees are then passed on to the alarm monitoring company.

Cellular roaming can result in high fees. As a result, many companies that operate alarm monitoring communication servers will shut down service for any security system that uses cellular roaming to connect with their servers. Only certain companies will allow alarm communicators to use roaming to connect with their networks. Fortunately, cellular communicators for alarm systems don't usually change locations once they've been installed. But, it's important to purchase a cellular communicator that is meant to work in the area of installation.

Most of the alarm monitoring communicators sold on the Alarm Grid website are designed for use in the United States. Only a small number will roam to a Canadian cellular network. And even then, some companies that operate alarm monitoring communication servers will not allow this. If you want cellular monitoring service in Canada, you will need a Canadian communicator or an American communicator that can roam to a Canadian cellular network. If you go with the latter, you must make sure the server operator won't shut down the service.

Fortunately, Alarm Grid does offer a few reliable options for Canadian users.

Qolsys IQ Panel 2 Plus AT&T LTE

Perhaps the best option for Canadian customers is the Qolsys IQ Panel 2 Plus AT&T LTE version. This is an excellent security system for both residential and commercial use. The panel features a beautiful 7-inch full-color touchscreen display, and its sleek, modern design allows it to fit-in nicely with almost any decor. The system supports 128 wireless zones and great features like automatic Bluetooth Disarming, live streaming from compatible Alarm.com Cameras, partitioning, facial recognition and built-in Z-Wave Plus control. These features help to make the IQ2+ one of the most complete and robust systems available.

But the reason why the Qolsys IQ Panel 2 Plus AT&T LTE is perfect for Canadian users is that the built-in AT&T LTE Communicator will roam to the Rogers LTE Network in Canada. Anyone living in an area covered by the Rogers LTE Network can expect the IQ Panel 2 Plus AT&T LTE to work reliably. Alarm.com won't shut down the connection, and Qolsys has informed us that there should be no issues. Please note that you will need a Gold Plan or higher (Self or Full) to use the AT&T LTE Communicator and connect with the Alarm.com Servers.

Additionally, the system also includes an integrated WIFI card. This means that a dual-path setup will be possible right out of the box. In fact, this is currently the only dual-path option that Canadian customers can purchase from our website. Each IQ Panel 2 Plus System can support PowerG Sensors that utilize 128-bit AES encryption and can communicate with the system from up to 2,000 feet away in open air. You will also have the choice of one legacy sensor frequency. These frequency options are 319.5 MHz, 345 MHz and 433 MHz. These frequencies are for Interlogix and Qolsys, Honeywell/Resideo and 2GIG, and DSC legacy RF sensors respectively.

The following IQ Panel 2 Plus Systems will work across the Rogers LTE Network in Canada:

• IQ Panel 2 Plus AT&T LTE 319.5 MHz - Supports PowerG & legacy 319.5 MHz Sensors
• IQ Panel 2 Plus AT&T LTE 345 MHz - Supports PowerG & legacy 345 MHz Sensors
• IQ Panel 2 Plus AT&T LTE 433 MHz - Supports PowerG & legacy 433 MHz Sensors

Please note that the Verizon LTE Version will not work in Canada. This is because the communicator will not roam to a Canadian cellular network. Additionally, Qolsys also offers a Telus LTE version of the IQ Panel 2 Plus. At this time, we do not offer the Telus LTE variant on our website. However, if you are able to purchase an IQ Panel 2 Plus Telus LTE System, we will be happy to activate it and provide reliable cellular monitoring service.

Interlogix Telus LTE Communicator

The Interlogix 600-1048-XT-LTE-TL and the Alarm.com XT-511-CA-TL are both Telus LTE Communicators for the Interlogix Simon Series Systems. With the impending sunset of 3G networks, we strongly recommend purchasing an LTE communicator for your alarm system. This makes the Interlogix Telus LTE Communicators a great choice for Canadian users. If you don't need the advanced features of the IQ Panel 2 Plus, then you can certainly do well with an Interlogix Simon System and a Telus LTE Communicator.

Interlogix Systems have long been regarded as excellent budget and economical security systems. They are relatively basic in terms of functionality, and they will provide reliable and trustworthy monitoring service for the end user. The Simon lineup includes the Interlogix Simon XT, the Interlogix Simon XTi, the Interlogix Simon XTi-5, and the Interlogix Simon XTi-5i. All four systems can support the Interlogix 600-1048-XT-LTE-TL and the Alarm.com XT-511-CA-TL. But please note that the Simon XT must be running at least firmware version 1.3 to use a cellular communicator. All versions of the XTi, XTi-5, and XTi-5i can support the module. Remember though, you will need a Gold Plan or higher (Self or Full) from Alarm Grid to support the module. For more information on upgrading a Simon Panel to LTE, please see this helpful FAQ.

Most Interlogix Simon Panels support up to 40 zones, and the cellular communicator add-on also functions as a Z-Wave controller for smart home automation capabilities. The communicator will let the system connect with the Alarm.com service. This will allow you to control your system remotely using the Alarm.com Mobile App. You can also access the app to view Alarm.com Cameras and control Z-Wave devices. While there are certainly more robust systems available, an Interlogix Simon System is still more than serviceable for many homes and smaller businesses.

Please note that the Interlogix Telus LTE Communicator is a special order item for us. It may take longer than average to arrive in the mail. Keep this in mind when ordering this product.

IP Only Monitoring

Although cellular monitoring is recommended due to its exceptional reliability, you can still go with an IP only monitoring setup. In fact, many users prefer this because of the lower monitoring costs. If you have reliable internet service, then this can work quite well. Just remember that if your internet does go down, then your home or business will be vulnerable. Alarm Grid is not responsible for internet outages, so do this at your own risk.

The thing with IP only monitoring is that you will not be able to use Alarm.com. This is because accessing Alarm.com requires a compatible cellular communicator. For that reason, you will want to use an AlarmNet System instead. And the only systems that can access AlarmNet360 and Total Connect 2.0 are those from Resideo (formerly Honeywell). But despite those restrictions, you are free to choose from virtually any Resideo Security System from our website.

Alarm Grid recommends the Resideo Lyric Alarm System for any Canadian user looking to go the IP only route. This system comes with a 2.4 GHz WIFI communicator built-in, so you won't need any additional equipment to connect it to your local IP network. It can support 128 wireless zones, 72 Z-Wave devices and nearly all of the devices from the Honeywell 5800 Series. It can also support its own lineup of Honeywell SiX Series Sensors that offer 128-bit AES encryption and a 300-foot nominal wireless communication range.

By going with IP only monitoring service, you can save money with a Bronze or Silver Plan instead of purchasing a Gold Plan. However, you will still need to upgrade to Platinum if you want video surveillance service. All of our plans other than standard Bronze include access to Total Connect 2.0 so that you can control your system remotely. The Total Connect 2.0 Mobile App can be downloaded for free from the Google Play Store and the Apple App Store. This is an outstanding platform for Arming and Disarming, checking current system status and controlling your Z-Wave smart home devices from anywhere.

Sign-Up for Alarm Monitoring in Canada!

Alarm Grid welcomes anyone in Canada who wants dependable and trustworthy monitoring service. We already provide exceptional service and support for hundreds of Canadian customers. We would love for your home or your business to join our growing family. To get started, please visit out alarm monitoring page to learn more about the monitoring plans we offer.

And if you have any questions or concerns about alarm monitoring, we would certainly like the opportunity to speak with you. The best way to reach us is to email support@alarmgrid.com. We will check your email at our earliest convenience and respond back as quickly as possible. If you would prefer to speak on the phone, we can be reached at (888) 818-7728. Our regular office hours are 9am to 8pm EST M-F. We look forward to hearing from you and monitoring your home or business for many years to come!

DSC decided to extend the lifespan of their Impassa System by releasing a dual-path LTE communicator. The communicator is called the DSC TL8055LTVZ, and it is available for purchase right now from the Alarm Grid website. This is the first LTE communicator for the DSC Impassa Alarm System.

The DSC TL8055LTVZ provides connectivity with the Verizon LTE Network. It uses a hardwired ethernet connection for internet access. If one communication path goes down, the other will be there to back it up. The communicator will allow the system to connect with the Alarm.com Servers. Please note that you will need a Gold Plan or higher to activate the communicator and use it with Alarm.com.

In order to use the DSC TL8055LTVZ, your Impassa Panel must be running firmware version 1.3 or higher. This is the same firmware version required for an Impassa to use any cellular communicator and connect with Alarm.com. If you already have an Impassa System connected with Alarm.com, you can just swap out the old communicator for the new TL8055LTVZ. The system will provide normal operation after you activate the module.

At this time, Alarm Grid does not offer a standalone Impassa System with no communicator installed. We also do not offer an Impassa with a TL8055LTVZ already installed. We only recommend the DSC TL8055LTVZ for customers with an existing Impassa who want to extend the lifespan for their system. With LTE connectivity, the TL8055LTVZ will ensure that your Impassa can stay monitored for many years to come.

If you are looking for a new Alarm.com Security System, then we recommend going with a Qolsys IQ Panel 2 Plus instead. This is a state-of-the-art security system that offers all the features and functions you could ever want. You might also consider waiting for the new 2GIG GC2e and GC3e Systems, which we expect to be available later this summer. However, if you have an existing Impassa, then the DSC TL8055LTVZ is for you.

Additionally, Alarm Grid is also now offering the DSC WS4933 Wireless Carbon Monoxide Sensor. The device uses electro-chemical sensing technology to detect odorless and tasteless carbon monoxide (CO) gas. This sensor features a slim-line design and a built-in 85dB sounder. It comes equipped with a test button and a low-battery indicator. It uses a single CR123A battery for power. The device has an average battery life of five (5) years with typical use. It is available for purchase now.

If you have any questions or concerns about the DSC WS4933 or the DSC TL8055LTVZ, please email us at support@alarmgrid.com. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to answering your questions.

Hi DIYers! It's time for another video update from Alarm Grid. This time we're covering the videos from May 30th and 31st. We have six new videos this time. Joe has four, while Jorge and Jarrett each have one. The Alarm Grid boys are back to help you learn your system. Let's check them out.

Connecting an LTE-XV to a VISTA-21iP

The ever-friendly Joe teaches you how to connect a Honeywell LTE-XV to a Resideo VISTA-21iP Security System. The Honeywell LTE-XV is a Verizon LTE Communicator for VISTA Series Systems. It follows the same setup process as the Honeywell LTE-XA, which is the AT&T LTE Communicator. Please note that by adding an LTE-XV or LTE-XA to a VISTA-21iP, you will disable the integrated IP communicator for the system. If you want to use an external dual-path communicator with a VISTA-21iP, you should add a Honeywell LTE-IV instead.

The ADC-V522IR Audio Features

Joe explains the two-way audio capabilities of the Alarm.com ADC-V522IR Security Camera. If you use this camera with the Qolsys IQ Panel 2 Plus, you can livestream the audio and video directly from the panel. You can also get live audio and video from the Alarm.com Mobile App. This app can be conveniently accessed right from your Android or iOS device. You can even speak through your Android or iOS device and have your voice come through the camera. This will allow you to have a live two-way conversation with whoever is at the other end.

Connecting the August Smart Lock Pro to WIFI

Joe helps you connect your August Smart Lock Pro to a WIFI network. To do this, you will need an August Connect WIFI Bridge. Getting your August Smart Lock Pro connected with WIFI is recommended if you want to use the device with Apple HomeKit. However, it is not required. The only other way to use HomeKit with the August Smart Lock Pro is to have your HomeKit Hub within Bluetooth range (10 to 15 feet) of the lock. Your HomeKit Hub can be an iPad, HomePod or AppleTV (4th Generation or higher).

Arm Stay vs. Arm Instant

Fan-favorite Jarrett explains the differences between Arm Stay and Arm Instant. The major difference is that Arm Instant ignores all Entry Delay settings. This means that any Entry/Exit Zones will effectively operate as Perimeter Zones. If you fault an Entry/Exit Zone while the system is Armed Instant, then an immediate alarm will occur. If you want to Disarm the System while it is Armed Instant, you will need to do so without activating an Entry/Exit Zone. We recommend using a Security Key Fob or an interactive service platform like Alarm.com or Total Connect 2.0.

Response Types Supported by the SiXPIR

Jorge discusses the Response Types that can be used with the Honeywell SiXPIR Motion Detecting Sensor. The only available Device Type for a SiXPIR Zone is "Motion Sensor". This restricts the Response Types that can be used. You cannot set the Device Type to "Other" to gain access to the full list of Response Types. As a result, the only Response Types you can use with the SiXPIR are Interior Follower, Perimeter, Day/Night, Interior With Delay, Resident Monitor, Resident Response, General Monitor, and General Response.

Using the August Smart Lock Pro with Apple HomeKit

Joe talks about using the August Smart Lock Pro with Apple HomeKit. By including the August Smart Lock Pro with your Apple HomeKit network, you can operate the lock from anywhere using your iOS device. There are two ways to use the lock with HomeKit. The first is to pair the August Smart Lock Pro with the August Connect WIFI Bridge. This will allow the lock to connect with a WIFI network so that you can access it remotely. The other option is to have the lock within Bluetooth range of your HomeKit Hub. This can be an AppleTV (4th Generation or higher), iPad or HomePod.

Hi DIYers! We are happy to announce that we are offering a sale on the iGSMV4G and the iGSMV4G-TC2 effective immediately. The iGSMV4G can be purchased for $50. The iGSMV4G-TC2 is available for $60. These are AT&T 4G Cellular Communicators that allow VISTA Panels to connect with AlarmNet360.

Earlier this year, AT&T announced the sunset of their 3G and 4G networks. By February 2022, it will no longer be possible to use an AT&T 3G/4G with your alarm system. You must upgrade to an LTE communicator by then. Additionally, AlarmNet will no longer allow activations for AT&T 3G Communicators and AT&T 4G Communicators starting Wednesday June 26th, 2019.

We still have some iGSMV4G and iGSMV4G-TC2 products in stock. We want to get rid of them before they become unusable. This is a perfect opportunity to get your Resideo VISTA System online for a very low price. With these communicators, you can access Total Connect 2.0 and use all of the available features. Please note that you will need a Gold Plan or higher to activate a cellular communicator with Alarm Grid. Also, we cannot offer overnight orders for these products.

If you do get one of these communicators, you must activate the module before June 26th. After that date, it will be impossible to activate the cellular portion of the communicator. Additionally, if you deactivate the communicator or discontinue service for any reason, you will not be able to reactivate this unit for cellular service after June 26th. You will still be able to use the communicator for Internet Communication only after this date.

Resideo has stated that more recently manufactured modules will be able to be activated for up to 180 days after June 26th. However, we cannot guarantee that a new iGSMV4G will be able to be activated after that date. For your own planning, you should not expect an AT&T 3G or 4G communicator to be activated after June 26th.

The Honeywell iGSMV4G is a dual-path AlarmNet Communicator for Resideo VISTA Series Systems. It uses AT&T 4G and hardwired ethernet to connect with the AlarmNet Servers and provide access to Total Connect 2.0. This module will provide fast and reliable connectivity until February 2022. The cellular portion of the module will no longer work after February 2022. At that time, you will want to upgrade to a newer LTE communicator. We are offering the iGSMV4G for $50.

The Honeywell iGSMV4G-TC2 is a bundled kit that includes the iGSMV4G module, as well as the necessary PROM Chip upgrades for the VISTA-15P and VISTA-20P Alarm Systems. You should purchase this kit if your 15P or 20P System is running a firmware version of at least 2.0, but less than 9.12. Any 15P or 20P system running less than version 9.12 will not be able to be used with Total Connect 2.0. We are offering this kit for $60.

If you aren't sure what firmware version your system is running, you can check the current PROM Chip. This is a small black chip located in the middle of the system. This FAQ can teach you how to replace an old PROM Chip if needed.

Here is an example of a PROM Chip for a VISTA-20PSIA System. This is basically a VISTA-20P System with some added features put in place to prevent false alarms. Note that this system is running v10.23, which is high enough to use TC2.

If you want to future-proof your VISTA System with an LTE communicator, then we can certainly help you with that as well. We currently offer the Honeywell LTE-XA (AT&T LTE), the Honeywell LTE-XV (Verizon LTE) and the Honeywell LTE-IV (dual-path Verizon LTE and IP ethernet). All of these communicators will extend the life of your VISTA System well into the very distant future.

Keep in mind that a VISTA-15P or VISTA-20P System will need to be running at least firmware version 9.12 to support Total Connect 2.0. A VISTA-21iP must be running at least version 3.13 to support TC2. We offer PROM Chip upgrades for VISTA-21iP Systems here. We do not offer bundled kits for VISTA-21iP PROM Chips. The PROM Chips included in the iGSMV4G-TC2 Kit are for 15P and 20P Systems only.

Remember, we cannot offer overnight orders for either the iGSMV4G or the iGSMV4G-TC2. You must activate these communicators before June 26th. They can remain active until February 2022. After that, you must upgrade to an LTE communicator or use IP only communication. If you have any questions about this sale or these communicators, please contact us at support@alarmgrid.com. We look forward to hearing from you.

Hi DIYers! We would like to inform you that Software Update 2.3.3 is now available for the Qolsys IQ Panel 2 Plus and original IQ Panel 2. This update does not add any new features, but it does include some useful system improvements and general fixes. The update can be easily applied.

Software Update 2.3.3 really only applies useful improvements for the IQ Panel 2 Plus. However, original IQ Panel 2 owners can still perform the update to get their systems on the latest version. This update is very important for helping our technicians provide the best possible support for IQ Panel 2 Plus owners.

The following general improvements are included in Software Update 2.3.3:

• Can now obtain the Long Sensor ID for the PowerG board and report it to Alarm.com
• Can now obtain the Device Firmware Version for any auto-learned PowerG Sensor enrolled after updating to 2.3.3 and report it to Alarm.com.
• Can now send Alarm.com the Radio Firmware Version and Modem Firmware Version for the PowerG board.

To perform the update, your system must be running at least 2.0.1, be connected to a local WIFI network, have its power transformer plugged-in, and have a charged battery. Once you have met the requirements, start from the main system screen. Press the small grey bar at the top. Choose Settings > Advanced Settings > enter the Installer Code (default 1111) > Upgrade Software > Patch Tag > enter iqpanel2.3.3 > OK > Upgrade Using Network > OK.

It will take about five (5) minutes for the update to download. The panel should reboot to the home screen when complete. If you have any questions about this update, do not hesitate to email us at support@alarmgrid.com, or call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F.