2GIG DW10e Posts

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We have heard reports lately of RF supervision troubles on 2GIG GC2e and 2GIG GC3e Systems, particularly for zones set up with encrypted 2GIG eSeries Sensors. Upon further testing, we have learned that eSeries Zones configured with incorrect Equipment Codes can cause supervision trouble.

2gig pir1e wireless encrypted pir motion detector

Equipment Codes are somewhat of a unique quirk for 2GIG Security Systems. This numeric code identifies the model number of the wireless sensor that is being used. It should not be confused with the sensor's Serial Number, which is unique for each individual sensor. You set the Equipment Code when programming a new zone. Alarm Grid has helpful guides available for programming a GC2e zone and programming a GC3e zone.

The following table contains the current list of eSeries Equipment Codes:

Product Name Equipment Code
2GIG eSeries Smoke Detector (USA) 2058
2GIG eSeries CO Detector (USA) 2860
2GIG eSeries Tilt Sensor 2061
2GIG eSeries Flood Sensor 2065
2GIG eSeries Shock Sensor 2066
2GIG eSeries Repeater 2067
2GIG eSeries Translator 2068
2GIG eSeries Water Sensor 2070
2GIG eSeries Thin Door/Window Contact 2862
2GIG eSeries Recessed Door Contact 2863
2GIG eSeries Glass Break Detector 2864
2GIG eSeries Pet-Immune PIR Motion Sensor 2869
2GIG eSeries Takeover Module 2873
2GIG eSeries 4-Button Keyfob Remote 2866

Before the rise of 2GIG eSeries Encrypted Sensors, the Equipment Code setting on a 2GIG System was largely seen as a formality. The general practice was to find the corresponding sensor if available, but generally not worry about it very much if you couldn't match it exactly. Some third-party sensors do not have their own Equipment Codes, and an "equivalent" is usually selected instead. For example, the Honeywell 5800MINI and the VERSA-2GIG can both just use the Equipment Code for "Existing Door/Window Contact", rather than finding an exact match.

But for the 2GIG eSeries Sensors, the Equipment Code selection is actually very important. Failing to set the exact corresponding equipment code can result in the system displaying an RF supervision loss trouble condition for the associated zone. This trouble is typically used to identify that the system has lost communication with the sensor, due to either the sensor powering down from a dead or missing battery, or the sensor being taken out of wireless range. But it seems that the GC2e and GC3e cannot properly supervise a 2GIG eSeries Sensor with an improper Equipment Code. More information can be found in this FAQ.

Missing Equipment Codes are more common for third-party sensors not produced by 2GIG. For a 2GIG Sensor, you should almost always have a direct Equipment Code selection available. And the 2GIG eSeries Sensors are still quite new, so 2GIG made sure to put in Equipment Codes specifically for each of these sensors. However, you may be unable to find an Equipment Code for a brand-new eSeries Sensor if your 2GIG System isn't on the latest firmware version. Adding support for new sensors is a major part of most 2GIG Firmware Updates. You can view our GC2e Firmware Page here, and our GC3e Firmware Page here.

If you need any help programming a GC2e or GC3e wireless zone, then make sure to check out the programming FAQs we linked earlier. Alarm Grid monitored customers can also receive additional free support by emailing support@alarmgrid.com. This is also a great email to use if you are interested in signing up for new monitoring service. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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If you're setting up a new security system for use with Alarm.com, then you might be wondering which door and window sensors to use. The answer really comes down to which system you are using and how you intend on using your sensors. Plenty of contact sensor options are usually available!

Alarm sensors do not communicate directly with Alarm.com. Instead, sensors communicate with alarm panels. From there, the panel will use an alarm monitoring communicator to send signals to Alarm.com. This communicator must be activated and registered for Alarm.com service. Per Alarm.com requirements, cellular connectivity is required. This means that your system must use a cellular communicator or a dual-path communicator that is built for use with Alarm.com.

As far as choosing specific sensors, it comes down to determining whether or not they will work with the system you are intending to use with Alarm.com. Today, we're going to break down some of the most popular Alarm.com Security Systems and help you determine the best sensors to use. Remember that our security system kits already come with some compatible sensors to get started. It may only be that you just need to add a few more door and window sensors, or you might not need to add any extra ones at all!

We will give you three (3) scenarios for each system. These are:

  1. Surface-Mounted Door/Window Sensors
  2. Recessed Door/Window Sensors
  3. Outdoor Door/Window Sensors

In most situations, surface-mounted sensors are what you want to go with. These are the standard regular sensors that you would use with virtually any door or window. They are super easy to install, and they are some of the most basic security devices you will encounter.

If appearance is important to you, and you want the sensor to remain hidden while the door or window is closed, then you may consider getting recessed sensors instead. Just remember that recessed sensors will require you rolling up your sleeves and drilling holes into your door/window and its frame. In addition to the added work, this may also have warranty ramifications with regard to the door or window.

And of course, if you plan on using the door/window sensor in an outdoor environment, then you will want to make sure the sensor is approved for outdoor use. Trying to use an indoor-only sensor in an outdoor environment will likely result in damage to the device due to exposure to rain, dust, etc. This also typically applies if you plan on using the sensor in an area that is not insulated, such as a shed, a gate or a barn.

Note: If you are totally new to door and window sensors and want to know more about how they operate, please check out this FAQ.

Qolsys IQ Panel 2 Plus (PowerG)

Arguably the most popular system to use with Alarm.com right now in 2020 is the Qolsys IQ Panel 2 Plus. There are three (3) versions of the system, with each one supporting a different legacy sensor frequency (319.5 MHz, 345 MHz, 433 MHz). We will discuss the legacy sensor options in a minute. But one of the biggest reasons to purchase an IQ Panel 2 Plus is to use PowerG Sensors. All three versions of the Qolsys IQ Panel 2 Plus support the PowerG Sensors. These sensors can communicate with the IQ Panel 2 Plus System from up to 2,000 feet away in open air, and they utilize 128-bit AES encryption and frequency hopping spread spectrum (FHSS) for enhanced wireless security. For anyone with an IQ Panel 2 Plus, these are the sensors we would point to first.

2GIG GC3e & 2GIG GC2e (eSeries)

2gig gc3e wireless encrypted alarm panel

2gig gc2e wireless encrypted alarm panel

Right now, we view the 2GIG GC3e and the 2GIG GC2e as the best alternatives for users who want to get started with Alarm.com, but don't want to use a Qolsys IQ Panel 2 Plus. The most popular sensors to use with these systems are the encrypted 2GIG eSeries Sensors. They are built for the GC3e and GC2e Systems, and they utilize encryption for protection against wireless hacking or takeover attempts. Remember that these systems are both backwards compatible with 345 MHz sensors (more on those later). But if you're running a GC3e or a GC2e, then we're going to recommend the eSeries products.

Original Qolsys IQ Panel 2, IQ Panel, Interlogix Simon Systems (Legacy 319.5 MHz)

Interlogix simon xti 5 80 632 3n xt5 front image
Qolsys iq panel 2 verizon 7 security panel w slash z wave ready
Qolsys iq panel rogers 7 security panel w slash z wave rogers ce

Things become a little tricky when we get into the legacy sensor frequencies. There is usually a lot of inter-compatibility across manufacturers, so often the choice comes down to preference. We will list our favorites based on value and functionality. But understand that you have a lot of options available when it comes to 319.5 MHz sensors. This frequency is used with the original Qolsys IQ Panel 2, the original Qolsys IQ Panel, and all of the legacy Interlogix Simon Series Panels. Keep in mind that you can also use these sensors with the 319.5 MHz version of the IQ Panel 2 Plus as an alternative to PowerG. The 319.5 MHz frequency is also typically used with any wired Interlogix NetworX Panel that has a wireless receiver added.

2GIG GC3 & 2GIG GC2 (Legacy 345 MHz)

2gig gc3 diy wireless security system w slash 7 screen

2gig cp21 345 front

If you are working with a 2GIG GC3 or a 2GIG Go!Control GC2, then you will be enrolling legacy 345 MHz sensors with your system. This frequency was popularized by the Honeywell 5800 Sensors, and later the 2GIG 345 MHz Sensors. The GC2 and GC3 support both of these lineups, so you really have a lot of options to choose from. We're just going to list our particular favorites. Remember that you can also use these sensors with a 345 MHz IQ Panel 2 Plus as an alternative to PowerG.

DSC Impassa & DSC PowerSeries (Legacy 433 MHz)

DSC popularized their own wireless frequency of 433 MHz. If you have a DSC Impassa, then these will be the sensors you are using. The 433 MHz sensors can also be used with a DSC PowerSeries Panel that has a wireless receiver added. Although we do not sell the original DSC PowerSeries Systems, we do offer the DSC RF5132-433 Wireless Receiver that will allow support for these sensors. And of course, you can also use these 433 MHz sensors with the 433 MHz version of the IQ Panel 2 Plus as an alternative to PowerG. Unfortunately, we don't have a good recommendation for a 433 MHz outdoor door and window sensor. so we'll just list the other two types instead.

Honeywell VISTA, DSC PowerSeries, DSC PowerSeries NEO, Interlogix/GE NetworX (Wired Sensors)

Honeywell vista 20p wired alarm control panel

Many hardwired security systems can connect with Alarm.com using what is known as an Alarm.com System Enhancement Module (SEM). And since hardwired panels often use wired sensors, this makes hardwired door and window contacts technically compatible with Alarm.com as well! Honeywell VISTA Systems, DSC PowerSeries Systems, DSC PowerSeries NEO Systems, and Interlogix/GE NetworX Systems all have compatible SEM communicators available.

The great thing about hardwired contacts is that they are pretty much universal across all wired systems, provided that the system is not using polling loop sensors. We'll focus on standard non-polling loop sensors here, but these are all good options for most hardwired alarm panels. Also keep in mind that there are MANY options when it comes to wired contacts. Don't feel like you are restricted to the ones we happened to pick!

Get Started with Alarm Grid & Alarm.com

If you are interested in signing-up for Alarm.com service through Alarm Grid, make sure to check out our monitoring page. We support Alarm.com with our Gold and Platinum Level Plans (Self & Full) and our Cell-Only Plan. If you have any questions about our products or monitoring services, be sure to shoot us an email at support@alarmgrid.com. We operate support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

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Hi DIYers! We are happy to announce that the first 2GIG Encrypted Sensors are available on our site. The lineup includes two contacts, a motion, a key fob, and a glass break. Anyone with a 2GIG GC2e or 2GIG GC3e System will absolutely want to make use of these powerful new sensors.

The new 2GIG eSeries Encrypted Sensors represent perhaps the biggest selling point of the new 2GIG Alarm Systems. These sensors are designed exclusively for use with the 2GIG GC2e and 2GIG GC3e. When enrolled, they will make use of encryption in all their wireless communication. This makes these sensors virtually impervious to any wireless hacking or takeover attempts. This is the best way to ensure that your system is always protected.

It is important to note that you cannot bring these sensors over to the older 2GIG Go!Control GC2 and 2GIG GC3 Systems and expect them to work as non-encrypted wireless sensors. These new sensors can only be utilized as encrypted devices on the GC2e and GC3e Systems. However, you can bring over the older 2GIG Sensors and the Honeywell 5800 Sensors and use them with the GC2e and GC3e as standard 345 MHz sensors.

With that out of the way, let's start checking out the new encrypted sensors!

2GIG DW10e

The 2GIG DW10e is a surface-mounted door and window contact sensor. It offers a super thin profile, with dimensions of 2.59"L x 1.03"W x 0.49"D. This makes the sensor practically invisible when mounted flat on a white surface. There are two programmable loops for the DW10e. One loop will have the sensor operate as a standard contact with a reed switch. The other loop allows you to connect a single Normally Closed (NC) hardwired contact to the DW10e and have it communicate with the panel wirelessly.

2GIG DW20e

The 2GIG DW20e is a recessed door and window contact that is perfect for users who want to achieve a more aesthetically pleasing installation. The sensor and its accompanying magnet need to be inserted into holes that are drilled into the door or window and its frame. The only way to see the sensor after installation is to look at the door or window frame from the side when the door or window is already opened. The DW20e has an impressive 450-foot wireless range when used with direct line of sight.


The 2GIG PIR1e is a wireless PIR motion detection sensor. The device works by looking for the changes in IR energy that occur with movement. It uses a quad-element PIR sensor for superb reliability. The trustworthy and reliable motion detecting sensor offers a coverage area of 30' by 50'. This is perfect for a home or small business. There are three different sensitivity settings you can choose from. When used on low sensitivity, the device will provide pet immunity for small animals weighing up to 55 pounds.


The 2GIG GB1e is a wireless glass break sensor. The device will effectively monitor plate, tempered, and sealed insulating glass that measures between 1/8 and 1/4 of an inch thick. The sensor listens for both the low-pitched "thud" of an object striking the glass and the higher-pitched "shattering" of the glass itself. This dual-detection process helps to ensure that false alarms do not occur. It is great for monitoring windows for forced entry, but it can also be used with protective glass casings that display products.


The 2GIG KEY2e is a wireless 4-button key fob that gives you a convenient way to control your GC2e or GC3e while you are on-site. There are dedicated buttons for Arming Away, Arming Stay, Disarming, and activating a relay device. You can also program a dual-button press of the top two buttons (Arm Away and Disarm) to trigger an instant panic. Any button must be held down for a full 2 seconds for the command to go through. This helps to prevent accidental inputs. It has a wireless range of 350 feet.

If you have questions about any of these new 2GIG eSeries Sensors or the 2GIG GC2e and GC3e, or if you just want to learn more about our monitoring service, please reach out to us! We are here to make sure you get the perfect equipment for your needs. The best way to contact us is always to email support@alarmgrid.com. If you want to speak by phone, you can reach us at (888) 818-7728 during our regular business hours of 9am to 8pm EST. We look forward to hearing from you!

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