2GIG FT6e-345 Posts

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We have heard reports lately of RF supervision troubles on 2GIG GC2e and 2GIG GC3e Systems, particularly for zones set up with encrypted 2GIG eSeries Sensors. Upon further testing, we have learned that eSeries Zones configured with incorrect Equipment Codes can cause supervision trouble.

2gig pir1e wireless encrypted pir motion detector

Equipment Codes are somewhat of a unique quirk for 2GIG Security Systems. This numeric code identifies the model number of the wireless sensor that is being used. It should not be confused with the sensor's Serial Number, which is unique for each individual sensor. You set the Equipment Code when programming a new zone. Alarm Grid has helpful guides available for programming a GC2e zone and programming a GC3e zone.

The following table contains the current list of eSeries Equipment Codes:

Product Name Equipment Code
2GIG eSeries Smoke Detector (USA) 2058
2GIG eSeries CO Detector (USA) 2860
2GIG eSeries Tilt Sensor 2061
2GIG eSeries Flood Sensor 2065
2GIG eSeries Shock Sensor 2066
2GIG eSeries Repeater 2067
2GIG eSeries Translator 2068
2GIG eSeries Water Sensor 2070
2GIG eSeries Thin Door/Window Contact 2862
2GIG eSeries Recessed Door Contact 2863
2GIG eSeries Glass Break Detector 2864
2GIG eSeries Pet-Immune PIR Motion Sensor 2869
2GIG eSeries Takeover Module 2873
2GIG eSeries 4-Button Keyfob Remote 2866

Before the rise of 2GIG eSeries Encrypted Sensors, the Equipment Code setting on a 2GIG System was largely seen as a formality. The general practice was to find the corresponding sensor if available, but generally not worry about it very much if you couldn't match it exactly. Some third-party sensors do not have their own Equipment Codes, and an "equivalent" is usually selected instead. For example, the Honeywell 5800MINI and the VERSA-2GIG can both just use the Equipment Code for "Existing Door/Window Contact", rather than finding an exact match.

But for the 2GIG eSeries Sensors, the Equipment Code selection is actually very important. Failing to set the exact corresponding equipment code can result in the system displaying an RF supervision loss trouble condition for the associated zone. This trouble is typically used to identify that the system has lost communication with the sensor, due to either the sensor powering down from a dead or missing battery, or the sensor being taken out of wireless range. But it seems that the GC2e and GC3e cannot properly supervise a 2GIG eSeries Sensor with an improper Equipment Code. More information can be found in this FAQ.

Missing Equipment Codes are more common for third-party sensors not produced by 2GIG. For a 2GIG Sensor, you should almost always have a direct Equipment Code selection available. And the 2GIG eSeries Sensors are still quite new, so 2GIG made sure to put in Equipment Codes specifically for each of these sensors. However, you may be unable to find an Equipment Code for a brand-new eSeries Sensor if your 2GIG System isn't on the latest firmware version. Adding support for new sensors is a major part of most 2GIG Firmware Updates. You can view our GC2e Firmware Page here, and our GC3e Firmware Page here.

If you need any help programming a GC2e or GC3e wireless zone, then make sure to check out the programming FAQs we linked earlier. Alarm Grid monitored customers can also receive additional free support by emailing support@alarmgrid.com. This is also a great email to use if you are interested in signing up for new monitoring service. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

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Users of 2GIG GC2e and 2GIG GC3e Systems now have a great new environmental sensor option in the 2GIG FT6e-345 Wireless Encrypted Flood & Temperature Sensor. The versatile sensor offers water leak, high temperature, and freeze detection. It uses encryption for enhanced wireless security.

2gig ft6 345 wireless flood and temperature detectorInstalling flood sensors and temperature sensors is a great way to prevent serious property damage to your home or business. You can get remote alerts from your monitored security system through an interactive platform like Alarm.com. This way, you will be notified right after the water leak begins or your HVAC system malfunctions so that you can take action before significant damage occurs. This can save you thousands.

What's interesting about the 2GIG FT6e-345 is that it does not use a detached probe for flood detection. Instead, there are built-in metal contacts on the top and the bottom of the sensor to detect leaks. The paths leading up to these contacts are sloped so that liquid is detected faster. This is important for ensuring a fast response in case of a flood or serious water leak.

You do not need any tools to install the 2GIG FT6e-345. Simply place it in a location where leaks are likely to occur, and program the sensor to the panel. Popular locations for the 2GIG FT6e-345 include underneath sinks, below hot water heaters, under refrigerators, and behind toilets. You might also use one in your basement if it is prone to flooding.

Another great aspect of the 2GIG FT63-345 is that it makes for an effective temperature sensor. For high temperature detection, the sensor alerts the system upon sensing a temperature of 95°F or higher for three (3) consecutive minutes. On the low end, the sensor sends out an alert upon sensing a temperature of 41°F or lower for three (3) consecutive minutes. This will give you time to take action before your pipes freeze.

The 2GIG FT6e-345 uses three (3) system zones for full functionality. Each wireless zone is programmed with a different Loop Number for different functionality. Loop 1 is for flood detection. Loop 2 is for high temperature detection. Loop 3 is for freeze detection. If you do not need to use each function for the sensor, then you can skip programming the zone for the associated Loop Number.

We are excited to welcome the 2GIG FT6e-345 as a new addition to the 2GIG eSeries Encrypted Sensor lineup! Remember that using encrypted sensors makes it virtually impossible for potential intruders to hack or spoof your system. For anyone with a 2GIG GC2e or GC3e System, using 2GIG eSeries Sensors is strongly recommended. They are super easy to program, and they provide effective results.

If you have any questions about the 2GIG FT6e-345 or any of our other products, or if you want to learn more about our monitoring services, please email us at support@alarmgrid.com. We will be happy to answer any questions you might have. Our support team operates from 9am to 8pm ET M-F. We look forward to hearing from you!

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