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Hi DIYers! In today's product highlight, we are featuring the Honeywell SiXGB Glass Break Detector. This wireless glass break sensor is designed exclusively for use with Honeywell Lyric Systems, including the Honeywell Lyric Controller. The device is great for monitoring any glass windows or protective glass casings.

Honeywell sixgb wireless glass break detector

The SiXGB is the only glass break detector from the Honeywell SiX Series lineup. These are some of the most advanced pieces of security equipment available today. Like the other SiX Sensors, the SiXGB is fully protected with 128-bit AES encryption. This makes it nearly impossible for hackers or potential intruders to wirelessly take over or disable the device.

As a wireless sensor, the SiXGB communicates with the Lyric using a 2.4 GHz WIFI signal. The device boasts a maximum communication range of up to 300 feet. It is bi-directional, and it can receive automatic updates from the system itself. The sensor features a sleek and modern design that will fit in with almost any decor. Integrated LED lights assist with both device testing and enrollment.

The SiXGB functions best when it has a direct line of sight to the glass that it is monitoring. The device will need to hear both the "thud" of an object striking against the glass and the "shattering" sound of the glass itself in order to activate. The device can monitor plate, tempered, laminated, wired, coated and sealed insulating glass. However, the glass must be within the thickness requirements that are outlined below:


The SiXGB is available for purchase on the Alarm Grid site. Get a SiXGB for your Lyric System today!

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Door alarm sensors, or contacts, are some of the most important devices used with security systems. These devices alert a user whenever their door is opened. They can be used on virtually any type of door. These might include a front door, a back door, screen doors, a patio door, a shed, cabinets and any door inside the building. We typically find that door alarm sensors are some of the easiest to use devices with an alarm system. But still, it can be helpful to read through a comprehensive guide explaining the full ins and outs of these devices. So it here is - everything you've ever to know about door alarm sensors.

Qolsys iq dw mini s encrypted wireless sensors for iq panel 2 qsThe Basics of Door Alarm Sensors

Most traditional door sensors feature a relatively simple design and premise. These devices usually consist of a sensor and a magnet. The sensor is placed on or inside the door frame, and the magnet is placed on or inside the door itself, within a half inch of the sensor. Opening the door will cause the magnet to pull away and separate from the sensor. When this happens, a reed switch inside the sensor will activate. This will cause the sensor to send a signal to the security system, letting it know that the door was opened. The system will then perform the appropriate response based on how the sensor's Response Type was programmed. At the surface, it's all very simple. Some examples of these traditional sensors include the Honeywell 5800MINI, the Honeywell SiXMINICT and the VERSA-2GIG Sensor. Traditional door sensors can be either surface-mounted or recessed.

Honeywell 5800mini interior wireless door and window sensor

There's also a second variation of door sensors, known as mechanical door sensors. This type of sensor features a physical switch that is pressed down when the door is closed. When the door is opened, the switch will pop up, causing the sensor to activate. From there, the system will perform the Response Type assigned to the zone for that sensor. This type of door alarm sensor is far less common than the other type of sensor. However, the end result is still the same - the system will still perform the programmed Response Type when the sensor is activated. An example of this type of sensor is the Honeywell 5800RPS. While you are less likely to come across this type of door sensor, it's still worth mentioning just in case. Mechanical door sensors are only available in the recessed variety.

Honeywell 5800rps wireless recessed door and window plunger sensTypes of Door Sensors - The Two Distinctions

Now that you know the very basics of door sensors, you can start thinking about the different types. While almost every door sensors operates using one of the two mechanisms mentioned above, there are two other distinctions that are commonly made between door sensors. These are whether the door sensor is wireless or wired and whether the door sensor is surface-mounted or recessed. These considerations will play a big role in determining which door sensor you choose to purchase for your alarm system.

A wireless door sensor will communicate with an alarm system wirelessly. This will prevent the need for running a wire from the system to the door sensor. This can make wireless door sensors significantly easier to install. Another great aspect of wireless door sensors is that they can usually be auto-enrolled with the security system. That said, a wireless sensor will need to have its battery replaced every three to five years. On the other hand, a wired door sensor will need to be physically connected with the alarm system. This can make the installation considerably more difficult in certain cases. However, a wired sensor will never require any battery replacements.

If you are using a wireless door sensor with a wired alarm system, such as a Honeywell VISTA Panel, then you will need to use a wireless receiver. This will allow the wireless signal to be received by the system. When choosing a wireless door sensor, make sure that the wireless frequencies it uses are compatible with your alarm system. For example, Honeywell Panels look for wireless signals that operate at a frequency of 345 MHz, while Qolsys Panels use signals that operate at a frequency of 319.5 MHz. If you try to use a wireless door sensor that does not communicate at the correct wireless frequency, then it will not function with the alarm system.

Honeywell 5800rp wireless repeaterThe other major distinction between door sensors is surface-mount sensors versus recessed sensors. Simply put, surface-mount sensors are installed on the outside of the door and its frame, while recessed sensors are installed in the inside. Surface-mount sensors require no drilling. In the easiest scenario, it is possible to mount them using a double-sided adhesive (foam tape). They can also be mounted using screws. With their easier installation, this is generally the preferred type of door sensor. Most users do not mind the fact that a small sensor will be visible on the outside of the door.

Honeywell 5820l super slim wireless door and window sensorHowever, for users who do want a more discrete installation, there are recessed door sensors. These sensors and their magnets need to be inserted into holes that are drilled into both the door and the frame. The exact size of the holes will depend on the specific model of the recessed door sensor that is being installed. Once the sensor and magnet have been installed, they will not be visible from the outside. That said, most users opt for surface-mount door sensors due to the easier installation.

Honeywell 5818mnl wireless recessed door sensor and window senso

Some Notes on Response Types

The primary function of any security sensor is determined by its Response Type. This refers to what action the system will take when the zone is faulted (e.g. the door is opened). Below are the Response Types that are most commonly used with door sensors:

  • Entry / Exit: If the door is opened while the system is armed stay or armed away, then the system will need to be disarmed within its entry delay period. If the system is not disarmed within this time period, then an alarm event will occur. Most alarms will feature two different Entry / Exit settings. This allows two different entry delay periods to be used on the same system for different zones.
  • Perimeter: If the door is opened while the system is armed stay or armed away, then an alarm event will occur immediately.
  • Interior Follower: If the system is set to armed away, an alarm event will immediately occur if the door is opened, assuming that an entry / exit zone is not faulted first. If an entry / exit zone is faulted first, then the system must be disarmed within its entry delay period, otherwise an alarm event will occur.
  • Interior With Delay: If the system is set to armed away and the door is opened, then the system must be disarmed within its entry delay period. If the system is not disarmed within this time period, then an alarm event will occur.
  • Day / Night: If the system is disarmed and the door is opened, a trouble event will occur on the system. If the system is armed away or armed stay and the door is opened, an alarm event will immediately occur on the system.
  • 24 Hour Audible: Opening the door will immediately cause a full system siren and an alarm to be set off, regardless of what state the system is currently in. This Response Type should not be used unless the door should never be opened for any reason.
  • 24 Hour Auxiliary: Same as 24 Hour Audible, but only the panel itself will produce a siren. Any external sirens or noisemakers will not activate. This zone type is ideal for emergency medical cabinets that would only be opened in a serious medical emergency.
  • 24 Hour Silent: Same as 24 Hour Audible, but no siren or sound will be produced.
  • Fire No Verification: Opening the door will immediately cause a fire alarm to be set off, regardless of what state the system is currently in. This is the ideal Response Type for fire doors.

Certain Response Types are only available for certain Device Types. Depending upon the panel you are using, not all of these Response Types will be made available for the Device Type of "Door". A way to work around this is to set the Device Type to "Other". This will allow you to set any possible Response Type for the door sensor.

2gig dw10 wireless slim door slash window contactOther Programming Settings

Programming a door sensor has to do with more than just the Response Type and the Device Type. Below are some of the other programming settings available for a door sensor. Please note that these settings are specific for a Honeywell Lyric Controller, and different settings may be available on another type of panel.

  • Serial Number: This is how the system will specifically identify the exact door sensor that is being used.
  • Loop Number: This tells the door sensor what function it should perform. Each door sensor usually has a specific loop number that should be set for the device to function as a door sensor. Some door sensors have multiple possible functions that can be used with the device. One example is the Honeywell 5816, which can be used as both a door sensor and as a wireless transmitter depending upon the loop number that is set.
  • Zone Descriptors: These serve as the name of the door sensor. The panel will announce the zone descriptors whenever the zone for that sensor is affected.
  • Alarm Report: This tells the system whether or not it should send an outbound signal to the central monitoring station. If you turn this off, then all the sounds and sirens will still be made, but a distress signal will never be sent to the central station. An example for turning this off might be if you are monitoring a liquor cabinet to make sure your teenage doesn't get into it. You might want a very loud siren to go off so that you know if this happens. However, you obviously wouldn't want the police to show up at your house in this situation!
  • Chime: This will have the panel produce a simple chime whenever the door is opened. Many panels will allow you to toggle between different chime options for the panel. Remember, you will still need to have the local chime for the system enabled from the main settings menu.
  • Supervision: This will have the system monitor the door sensor for low battery or loss of signal. Keep this enabled to make sure that the door sensor is always in proper working order. This setting is only used with wireless door sensors.

For any programming questions related to a specific panel, please consult the programming guide for that panel. This information is readily available on the Alarm Grid website in the form of FAQs.

Honeywell 5816 wireless door window sensor

Common Door Sensor Questions

Below are some questions that are commonly asked about door sensors:

1. How do I program my door sensor?

If it is a wireless door sensor, it can most likely be auto-enrolled.This is accomplished by accessing zone programming on the system and then faulting and restoring the door sensor three times to learn it in. You can fault and restore the door sensor by separating the sensor and the magnet and then clicking them back together. From there, make any necessary programming configurations on the panel. See the above information on Response Types and other programming settings.

If it is a wired door sensor with a hardwired VISTA Panel, then we recommend consulting this FAQ. You may also need to consult the VISTA 15P and 20P Programming Guide.

Honeywell vista 15p alarm control panel

2. How long do door sensor batteries last?

A wireless door sensor will typically require a battery replacement every three to five years. Wired door sensors do not use batteries, and they will never require a battery replacement.

Panasonic cr123a 3v battery

3. How close should the door sensor be to its magnet?

We usually recommend placing the door sensor magnet within a half inch of the sensor. Some sensors may allow for a greater separation distance than others before a faulted zone will occur. The closer the magnet is to the sensor, the less likely an unwanted fault or a false alarm is to occur.

Honeywell 5899 magnet for 5816 wireless door sensor and window s

4. Are there any encrypted wireless door sensors?

Yes, there are encrypted wireless door sensors. The Honeywell SiXCT, the Honeywell SiXMINICT, the Qolsys IQ DW MINI-S and the Qolsys IQ Recessed Door-S are all encrypted wireless door sensors.

Honeywell sixct wireless door slash window contact for lyric con

5. What is the best door sensor?

Please see the following FAQs:

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Hi DIYers! Are you ready for the Alarm Grid weekly video recap? By pure coincidence, Joe was the star of every video this week. He certainly did a great job of making videos to help users learn the basics of their alarm systems. Let's check out the newest videos from our YouTube channel.

Registering a Lyric Alarm System SIM Card

Joe talks about how to register a SIM Card for a Honeywell Lyric Controller. All of the cellular communicators for the Lyric Controller provide the same function. The main difference between these communicators is that they connect to different cellular networks. The fastest communicator at this current time is the AT&T LTE Communicator. The cellular module is inserted into a port located on the side of the system. The communicator can be installed after choosing the "Install Cellular Module" option within the advanced settings menu.


Factory Defaulting a 2GIG GC3

Joe discusses how to reset a 2GIG GC3 to factory default settings. To do this, you will need to know the system's Installer Code to do this. Both a soft default and a hard default can be performed. The soft default will allow you to choose which settings to reset, while a hard default will reset everything. A soft default is performed by choosing the "Restore Defaults" option. A hard default is performed by pressing and holding the two main buttons after the system is powered on.


Honeywell VISTA 20P vs Honeywell VISTA 21iP

Joe talks about the differences between the Honeywell VISTA 20P and the VISTA 21iP. These systems feature mostly the same functions and features, but they differ in terms of their communication paths. The VISTA 21iP board provides support for a hardwired ethernet connection and cellular connectivity. The system will use ethernet as its primary connection and cellular service as a backup. Without any upgrades, the VISTA 20P will be forced to rely on a phone line connection. To utilize a cellular or IP connection on the VISTA 20P, some upgrades will be needed.


Adding User Code to a VISTA Security System

Joe goes over the process for adding a new user code to a VISTA Alarm System. The number of user codes supported by the system will depend on the type of VISTA System that is being used. The main way to add a new user code is by using an external keypad, like the Honeywell 6160RF. The command for adding a new user code is [Master Code] + [8] + [2-Digit User Number] + [Desired 4-Digit Code]. Only the Master Code can be used to add a new user code.


Add a Duress Code to a VISTA Alarm System

Joe discusses how to program a duress code for a VISTA Security System. Entering in a duress code will send a panic signal to the central monitoring station. A duress code is programmed by assigning the duress attribute to any valid user code. Any system code except for the Installer Code and the Master Code can be set up as a duress code. The command for setting a user code as a duress code is [Master Code] + [8] + [2-Digit User Number] + [#] + [1] + [3].


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Honeywell's Total Connect 2.0 service has received a much anticipated update that provides the platform with new functions and capabilities. The new features should currently be live and available for Honeywell users. Both the browser version and the TC2 Mobile App have received the update.

This is version 5.1.2 of Total Connect 2.0. It is an update over 5.1.1, which featured some bugs that Honeywell wanted to correct. With this update, users should find that Total Connect 2.0 will run smoothly and without issue.

The following features are included in the update:

Multi-Partition Support

Users can now access Total Connect 2.0 to control multiple partitions on their compatible Honeywell VISTA Alarm System. Users can access this type of control through the "Partitions" tab within Total Connect 2.0.

The following partition functions are available:

  • Name partitions
  • Arm and disarm individual partitions
  • Bypass sensors
  • Assign partition control to different users
  • Enable or disable event notifications
  • Set remote disarming capabilities for individual partitions
  • Choose which user codes can activate and edit partition settings
  • View activity of fire partitions remotely (cannot control a fire partition remotely)

Please note that users with an existing Total Connect account may not see the Partition tab right away. Honeywell is currently in the process of rolling out this update, and it is slowly being made available to existing users over time. According to Honeywell, all TC2 users with a compatible VISTA Alarm System should be able to access the Partitions tab by June 25th.

For more information on the TC2 multi-partition support, please review this helpful guide.

Amazon Alexa Skill

We previously announced that Amazon Alexa support was available for Total Connect. However, there was no way to control smart scenes through Alexa. But this latest update from Honeywell has made scene control possible.

Honeywell users can now control home automation scenes by providing voice commands to their Amazon Alexa device. Users will be able to ask Alexa to perform any Z-Wave scenes that they have programmed through Total Connect. To use this feature, a user will need to enable the Total Connect 2.0 Alexa Skill on their Android or iOS device.

Here is a video demonstrating the feature:

Multi-Language Support & Stability Fixes

Total Connect 2.0 is now available in French, Spanish and Portuguese. The platform has also received patches to improve overall stability.

If you have any questions about this update, please email us at support@alarmgrid.com, or call us at 888-818-7728 M-F from 9am to 8pm.

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One of the most versatile security key fobs on the market today is the Honeywell 5834-4. This is a wireless four button key fob with up to eight different programmable functions. The device will function from up to 50 feet away from the system. This makes the 5834-4 a convenient tool for quickly arming and disarming your system and performing other useful functions. This helpful guide will tell you everything you need to know about the 5834-4 key fob so that you can fully integrate it into your security setup.


Overview of the 5834-4 and Other 5800 Series Key Fobs

The Honeywell 5834-4 is actually the same security key fob that ADT provides for their monitored customers. This means that an ADT Key Fob can generally be used in the exact same manner as a 5834-4. If an ADT customer decides to leave ADT, they will most likely be able to use their old ADT Key Fob with their new monitoring company. A user can program their old ADT Key Fob with any compatible alarm system, even if the device has not been deleted from the old system. That said, we do recommend deleting the device from the old system if possible.

The 5834-4 is recognized as a wireless sensor from the Honeywell 5800 Series. Just like the other devices in this lineup, the 5834-4 Key Fob operates at a wireless frequency of 345 MHz. It will interface with any control panel that utilizes this wireless frequency. This includes the Honeywell Lyric Controller, Honeywell LYNX Touch Panels, Honeywell VISTA Panels (with an added wireless receiver), the 2GIG GC3 and the 2GIG GC2. In order to achieve the maximum functionality of the device, the 5834-4 will require eight separate wireless zones on the system.

The 5834-4 can perform system commands at a maximum distance of up to 50 feet away from the alarm system, though a Honeywell 5800RP Wireless Repeater can be used to extend this range. Also, any button press that is made using the 5834-4 must be held down for half a second before the programmed action will go into effect. This helps to prevent potential false alarms caused by the key fob.

In addition to the 5834-4, Honeywell produces two other key fob devices that are very similar in terms of use. The 5834-2 features two buttons and up to three programmable functions. This two-button key fob is a good option for users who do not require a device with as many functions as the 5834-4. Honeywell also offers the 5834-4EN. This is literally the exact same device as the 5834-4. The only difference is that the 5834-4en features a design with a pleasant silver finish.

Enrolling the 5834-4

Each function on a 5834-4 Key Fob is assigned its own wireless zone on a security system. This means that if every possible button entry is set up, the device will take up eight wireless zones. Each button entry can be learned-in with the security system, much in the same way as any other wireless security sensor. With the panel in its learn mode, press and hold the button entry you want to program. The panel will beep to let you know that it has recognized the key fob. Do this three times to auto-enroll that button press with the system.

Please note that some alarm panels will require you to use the panel's designated "key fob zones" to auto-enroll the 5834-4 with the system. For these panels, attempting to assign the 5834-4 with a non-key fob zone will require that the serial number be entered in manually rather than being learned-in automatically. While the 5834-4 can technically be used with any wireless zone, we always recommend assigning the device to a key fob zone if possible. The exact zone numbers for the key fob zones vary between different alarm panels.

Also note that most panels will have a specific sub-menu within programming for setting up key fobs. By setting up a 5834-4 through this sub-menu, the device inputs will automatically be assigned to a designated key fob zone on the system. Again, we strongly recommend setting up a 5834-4 key fob through the key fob sub-menu for the panel.

The table below outlines the key fob zone numbers for various types of alarm systems:

Panel Type
Key Fob Zones
Honeywell VISTA-15P 49-56
Honeywell VISTA-20P & VISTA-21iP 49-64
Honeywell LYNX Touch 140-147
Honeywell Lyric Controller 131-162
2GIG GC2 51-58
2GIG GC3 32 Key Fob Zones*
*Note: The 32 key fob zones on a 2GIG GC3 are considered separate from other wireless zones.

The 5834-4 uses two different 7-digit Serial Numbers. The second Serial Number is one digit higher than the first Serial Number. So for example, if the first Serial Number is 123-4567, then the second Serial Number would be 123-4568. The first Serial Number is used with all single-button presses, while the second Serial Number is used with multi-button presses. Each unique input is assigned a Loop Number 1-4. This means that each of the eight possible inputs will have a Serial Number and Loop Number combination that is unique from all the others. This is shown in the following diagram:

Note that each button is identified by a different letter. The button in the upper-left corner with the closed lock is Button A. The button in the upper-right corner with the open lock is Button B. The button in the lower-left corner with the person standing inside the house is Button C. The button in the lower-right corner with the asterisk (*) is Button D.

Please note that the button combinations of A+D and B+C are not used with the system. But all other two-button combinations are fair game. Serial Number 2 will be one digit higher than Serial Number 1. The following table outlines every Serial Number and Loop Number combination used with the 5834-4 Key Fob:

Input Serial Number Loop Number
A 1 3
B 1 2
C 1 4
D 1 1
A+B 2 1
A+C 2 3
B+D 2 4
C+D 2 2

Configuring the 5834-4

Once an input has been enrolled with the panel, you must then configure the settings for that input. The exact options for for this will vary depending on the type of panel that is being used. Most options are fairly self-explanatory and can be configured with relative ease. For example, below are the menu options displayed for a Honeywell LYNX Touch L7000, assuming that the device is being programmed through the key fob menu. Please note that these are essentially the same menu options that will also be displayed on any other Honeywell LYNX Touch Panel, as well as the Honeywell Lyric Controller. Make sure to save your changes when you have finished configuring the key fob settings.

  • Key Type: This tells the panel how many different inputs are used on the key fob device. Since a 5834-4 Key Fob with eight different possible inputs is being used, the option "8 button" is chosen.
  • User: This will show in the event log which user interacted with the panel. This is great for assigning different system users their own personal key fob.
  • Serial Number: This is the Serial Number for the key fob. If the Serial Number is entered incorrectly, the key fob will not work with the system. For that reason, we strongly recommend auto-enrolling the 5834-4 with the system.
  • Zone: This is the first zone on the system that the key fob will be assigned to. That zone, and the following seven zones will be used with that key fob.
  • Button Key 1: Button A on the 5834-4. This is the picture of the closed lock. This lets you choose the action that will be taken for that input.
  • Button Key 2: Button B on the 5834-4. This is the picture of the opened lock. This lets you choose the action that will be taken for that input.
  • Button Key 3: Button C on the 5834-4. This is the picture of the person standing in the house. This lets you choose the action that will be taken for that input.
  • Button Key 4: Button D on the 5834-4. This is the picture of the asterisk (*). This lets you choose the action that will be taken for that input.
  • Button Key 5: Button combination A+C on the 5834-4. This lets you choose the action that will be taken for that input.
  • Button Key 6: Button combination C+D on the 5834-4. This lets you choose the action that will be taken for that input.
  • Button Key 7: Button combination B+D on the 5834-4. This lets you choose the action that will be taken for that input.
  • Button Key 8: Button combination A+B on the 5834-4. This lets you choose the action that will be taken for that input.

Also take note of the different possible actions that can be used with each possible input:

  • Disarm: This will disarm the system if the system is set to armed stay or armed away.
  • Arm Away: This will set the system to armed away.
  • Arm Stay: This will set the system to armed stay.
  • No Response: The input will not be used with the system.
  • 24 Hour Silent: This will produce a silent alarm on the system. This essentially allows the 5834-4 to be used as a silent panic switch.
  • 24 Hour Audible: This will produce an alarm event on the system. Any sirens and sounders set up with the system will activate.
  • 24 Hour Auxiliary: This will produce an alarm event on the system. The system sounder will activate, but any sirens will not. This is typically used for medical emergencies.
  • Silent Burglary: This will produce a silent alarm on the system. However, this command will only work if the system is armed.
  • Fire No Verification: This will produce a fire alarm on the system.

Standard Mode vs. High-Security Mode

the 5834-4 Key Fob features two different transmitting modes. These are standard mode and high-security mode. Simply put, standard mode has the 5834-4 function as an unencrypted device, while high-security mode has it function as an encrypted device. Putting the 5834-4 into high-security mode will make it nearly impossible for others to hack or compromise the device. However, high-security mode is only compatible with alarm panels that support this feature. For panels that do not support this feature, the 5834-4 Key Fob must be placed in standard mode before it can be used with the system. Some panels that do not support high-security mode include the 2GIG GC3 and the 2GIG GC2.

To activate high-security mode on the 5834-4 Key Fob, press and hold the A+C+D buttons on the device simultaneously for five seconds. The LED light on the device will flash red to indicate that the device has been placed into high-security mode. Once in this mode, any input made using the 5834-4 Key Fob will cause the LED light on the device to flash red.

To activate standard mode on the 5834-4 KeyFob, press and hold the B+C+D buttons on the device simultaneously for five seconds. The LED light on the device will flash green to indicate that the device has been placed into standard mode. Once in this mode, any input made using the 5834-4 Key Fob will cause the LED light on the device to flash green.

The 5834-4 Battery

The Honeywell 5834-4 Key Fob uses a 3-volt CR2032 lithium battery. Every new 5834-4 comes included with a fresh battery that is already installed. The battery should last for about three to five years before requiring a replacement. As the key fob is used, the power that is supplied by the battery will being to slowly drop. Once the power drops below 2.3 volts, a low battery message will be displayed on the alarm system. Please note that this message will only appear if a button is pressed on the key fob. If the key fob is not used, then the panel will not recognize that the battery is low. Additionally, once the battery is low, the LED light on the key fob will no longer flash when an input is made. If the power drops below 2.0 volts, then the device will stop working entirely.

To replace the battery, use a small Phillips head screwdriver to remove the screw on the back of the device. Then slide a flathead screwdriver underneath the battery on the side with the gold tab to pop the battery out. With the old battery removed, slide the new battery into place, making sure that the positive (+) side is facing upwards. Firmly press down on the opposite side to click the battery into place. Finally, reapply the back cover, and screw it into place. Make sure to test the 5834-4 Key Fob after replacing the battery to ensure that it has been installed properly.


If You Need Further Help

The Alarm Grid support team is happy to help any monitored customer with using their 5834-4 Key Fob. Please contact us via email at support@alarmgrid.com or over the phone at 888-818-7728 from 9am-8pm ET M-F if you require further assistance.

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After much anticipation, partition support for Total Connect 2.0 will soon be available for compatible VISTA Systems! With this update, users will gain full access to each live system partition. This includes controlling, checking the status and receiving updates for individual partitions.

The TC2 partition update applies to the following panels:

  • VISTA-20P
  • VISTA-20PSIA
  • VISTA-21IP
  • VISTA-21IPSIA
  • VISTA-128BPT
  • VISTA-128BPTSIA
  • VISTA-250BPT
  • VISTA-128FBPT
  • VISTA-250FBPT
  • VISTA-32FBPT

By using TC2, users can control up to eight different partitions on their alarm system. However, if their VISTA System supports fewer partitions, the user will only be able to control the number of partitions that are supported by their respective system (e.g. VISTA-20P can only support three partitions, with one being a common partition). With this update, users with compatible systems will be able to perform the following functions from Total Connect 2.0:

  • Name partitions
  • Arm and disarm individual partitions
  • Bypass sensors
  • Assign partition control to different users
  • Enable or disable event notifications
  • Set remote disarming capabilities for individual partitions
  • Choose which user codes can activate and edit partition settings
  • View activity of fire partitions remotely (cannot control a fire partition remotely)
  • Additional features to be announced

To ensure a successful rollout, Honeywell is making partition support available for a small percentage of customers each day. The process already started on Monday, June 11th, and it is expected to continue until the week of June 25th. By the week of June 25th, all compatible VISTA Systems should have TC2 partition support. Also note that any new Honeywell Total Connect VISTA partition account programmed during the rollout will be enabled for partition support the next regular business day.

Sometime during this rollout period, you should notice an update on your Total Connect 2.0 account. The message will state that partitions for your location have been made available. You will then be able to configure the partitions for your VISTA System through both the Total Connect 2.0 web browser and the TC2 Mobile App.

Please note that you will not be required to set up multiple partition configurations for your system right away. You can also choose to save the set up process for a later time. To configure partitions for your system immediately, select "Configure Now". To save the process for another time, choose "Later". You will be able to access partition support by clicking the "Partitions" tab on Total Connect 2.0.

To learn more about this feature, please review this helpful guide from Honeywell.

If you have any questions about Total Connect 2.0 partition control, please do not hesitate to contact us at support@alarmgrid.com or call us at 888-818-7728 from 9am to 8pm M-F.

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Not every building that receives monitoring service is a traditional home or business. Alarm monitoring services are often provided for abandoned or vacant buildings. This is done to monitor the premises and make sure that no unwanted intruders are present. Just a few simple sensors and a basic monitoring setup will allow you to protect an abandoned or vacant building.

People break into abandoned buildings for a number of different reasons. Some people vandalize these properties to steal any scrap or other building materials that they come across. Others may try and occupy the building as a shelter, or they might cause intentional damage to the structure. Regardless, you will want to do everything possible to keep these intruders out.

For abandoned buildings, there are a few different sensor types that are particularly useful. You may want to use door and window contacts to monitor any easily accessible doors and windows. Motions sensors are critical, as they will allow you to scan the building for any intruders. We recommend placing motions in key central areas so that anyone on the premises can be quickly identified. You may also want to install glass break detectors to listen for any window breakages that may occur.

Most abandoned buildings will not have WIFI or some other form of connectivity. For that reason, cellular service is absolutely necessary for monitoring a vacant building. This type of communication is extremely reliable, and it provides very fast connection speeds. Cellular connections are also nearly impossible for others to tamper with, and they are not affected by power outages. However, it is important to remember that you will still need to provide power to the alarm system as a whole. Monitoring a building without electricity is not currently possible.

Just because a building is unoccupied does not mean that it cannot benefit from alarm monitoring. Protect your unoccupied building with Alarm Grid monitoring services. You may reach us at support@alarmgrid.com or by calling us at 888-818-7228 between the hours of 9am and 8pm EST M-F.

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Just last week, millions of US Comcast customers experienced issues with their landline telephone service. The outage occurred during the morning of Wednesday, June 6th. During this time, these users were unable to place or receive phone calls using their standard telephone service.

According to outage maps, the problem occurred throughout the country. The cities of San Francisco, Chicago, Portland, Mountain View, Denver, Seattle, Atlanta, Houston, New York, and Philadelphia were notably affected. Perhaps more troubling is that several emergency services were down, including certain police and fire departments in New Hampshire.

This is an important reminder to all regarding the risks of using POTS (plain old telephone service) with an alarm system. Not only is POTS connectivity slow, it also quite unreliable. Many signals sent out from an alarm system through a telephone line fail to go through properly. This can be incredibly dangerous during an emergency. Additionally, an intruder can potentially cut a phone line to prevent the system from working properly.

That is why we encourage all our users to sign up for cellular monitoring. Most security experts agree that cellular service is the optimal communication path for an alarm system. Cellular communication is extremely reliable, with the service almost never being down or unavailable. It is unaffected by power outages, and it is next to impossible for an intruder to tamper with the connection. Additionally, the LTE cellular speeds of today are right on par with those of WIFI connectivity.

Cellular monitoring will allow allow you to connect your system with an interactive service platform, like Total Connect and Alarm.com. These services can be accessed at any time to operate an alarm system. By accessing their service, a user can arm and disarm their system, check the current status of sensors, control Z-Wave devices, view their security cameras and more. And with the service's mobile app, these actions can be performed from virtually anywhere with your smartphone.

To get cellular monitoring, you will need a panel with a cellular communicator and an alarm monitoring plan that includes cellular service. For Alarm Grid, these are our Gold and Platinum level plans. For more information, please check out our monitoring page. If you want to get started with monitoring, please email us at support@alarmgrid.com, or call us at 818-888-7728 from 9am to 8pm M-F.

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Hi DIYers! We would like to announce that Alarm Grid has created a special Alarm.com test account for new customers. Anyone can access this account to test out the exciting features and capabilities of Alarm.com. This can help you decide if the Alarm.com service platform is right for you.

This account can be accessed even if you do not have your own Alarm.com account. By accessing this test account, you can see what Alarm.com is like before you actually obtain the service for yourself. Existing Alarm.com customers may want to access this test account so that they can try out different settings without messing with their own configurations. This test account is also useful for users who are new to Alarm.com and want to learn how to properly use the service.

To access this test account, go to https://www.alarm.com/login. Then provide the following information:

Username: AGCust@alarmgrid.com

Password: AlarmGrid123

Please note that the password is cAsE sEnSiTiVe, and A and G in AlarmGrid123 must be capitalized.

If you have any questions about this account, or if you are having trouble accessing it, please send us an email at support@alarmgrid.com.

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It's the rainy season once again, and one thing you will certainly want to do is monitor your house for floods. This is done using flood sensors. These sensors will send an alert to the alarm system upon detecting water. This can help you detect a flood before serious damage occurs.

2gig ft1 345 flood and temperature sensorFlood sensors typically operate using a water probe. On these probes, there are pins that will cause the sensor to activate when they come into contact with water. Depending on the type of sensor, the pins may need to be exposed to water for a couple of minutes before the sensor will activate and an alarm will occur. This can be helpful for reducing false alarms and only alerting the system when there is a real flooding concern. Some probes come already attached to sensors. Others, like the Honeywell 470PB, will need to be wired to a separate sensor.

For best results, a flood sensor should be installed in a location where a flood is mostly like to occur. This can include basements, kitchens, laundry rooms and bathrooms. It is also a good idea to place these sensors underneath water heaters and sump pumps that could leak and cause serious damage. The earlier that the sensor is activated, the quicker that you can be alerted to the issue and properly solve the problem.

Flood sensors are excellent devices to pair with an interactive service such as Total Connect or Alarm.com. If the flood sensor activates while you are away from home, you will want to know about it as soon as possible. These services can send you text and email notifications as soon as a flood sensor activates. This way, you or a trusted neighbor can properly deal with the issue as soon as it happens. You may be able to stop the flooding before there is serious property damage.

When choosing a flood sensor, you must make sure it is compatible with your alarm system. This is especially true if you are using a wireless flood sensor. You will want to know which wireless frequency is used with your system and which type of wireless sensors are compatible.

Alarm Grid recommends the following wireless flood sensors for these different systems:

Qolsys iq flood flood sensor for the qolsys iq and iq panel 2 qs

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