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Today, July 20th, marks the 6th anniversary of Alarm Grid. For six years, our growing team has provided top-quality monitoring services for customers and proven that the DIY model is ideal for home security. It's great to know that many people feel safer at home thanks to Alarm Grid.

To celebrate, our office will closing early tonight. We will be unavailable for phone or chat support starting at 4PM EST. Any customer who needs support during this time should send an email to support@alarmgrid.com, and our team will respond as quickly as possible. We will resume our normal business hours of 9AM to 8PM EST starting on Monday.

The entire Alarm Grid team would like to thank all of our customers for their support throughout the years. We feel honored to be a part of your family, and we take tremendous pride in keeping your homes and businesses safe. From all of us, we look forward to providing you and those close to you with the very best alarm monitoring services for many, many years into the future.

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Qolsys recently informed us that they plan to release the new PowerG and legacy daughtercards for the IQ Panel 2 in the coming weeks. New IQ Panel 2 Systems will be available with different combinations of these cards so that users can choose the proper type for their existing sensors.

Qolsys iq panel 2 at and t wireless security system with at and Each daughtercard will function as a wireless receiver for the system. The types of daughtercard that are used will determine which types of wireless security sensors can be used with the system. There will be four main daughtercards available for the system. These include three legacy daughtercards (319.5 MHz, 345 MHz and 433 MHz) and a PowerG daughtercard (915 MHz).

We are particularly excited about the PowerG Sensors. These sensors boast an incredible range of up to 2,000 feet away in open air when used with the IQ Panel 2 Plus. They also offer 128-bit AES encryption to remain protected against hacking attempts. Overall, these are some of the most powerful and advanced security sensors we have ever seen, and we are sure that users will be extremely satisfied with their performance.

Wireless PowerG Door/Window ContactOn the IQ Panel 2 board, there are four daughtercard ports. One port should be used with either a PowerG daughtercard or an image sensor module, while the other port should be used with one of the legacy daughtercards. The PowerG and Alarm.com Image Sensor modules operate on similar 900MHz frequencies. That means you will have to choose one or the other. Likewise, a user should not use more than one legacy daughtercard with the system at any given time, as two legacy daughtercards may cause interference with each other in the 300-400 MHz range.

When deciding which daughtercard is needed, users should verify the type of any existing wireless equipment and consider future expansion. The wireless frequency and sensor matrix is as follows:

  • 319.5 MHz: Legacy Interlogix/GE and all Qolsys Sensors (319 and S-Line!)
  • 345 MHz: Legacy Honeywell (5800 series) and 2GIG Sensors
  • 433 MHz: Legacy DSC Sensors
  • 915 MHz: PowerG Sensors

Since only one legacy daughtercard can be used, it will not be possible to use multiple types of legacy sensors with the system (except for Honeywell and 2GIG since they operate on the same 345MHz frequency and use the same daughtercard). For example, a user would not be able to simultaneously use older Honeywell 5800 Series Sensors and Interlogix Sensors at the same time. However, a wireless converter will likely be able to overcome this issue.

Qolsys has informed us that the daughtercards will not be available for individual purchase. Instead, they can be obtained by purchasing a new IQ Panel 2 System. According to Qolsys, the following versions of the system will be available:

  • IQ Panel 2 with PowerG and Legacy 319.5
  • IQ Panel 2 with PowerG and Legacy 345
  • IQ Panel 2 with PowerG and Legacy 433

Additionally, each of these options will be split into two further options for AT&T and Verizon LTE cellular communicators. These will both operate with Alarm.com and open up a world of possibilities with the dexterity of the Alarm.com ecosystem. According to Qolsys, these systems will be available in September 2018. We'll make sure to keep you updated with any further news on these exciting new products!

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Honeywell has informed us that there is currently a problem with their Total Connect 2.0 service. Until the issue is properly resolved by Honeywell, users may experience longer than expected delays or intermittent failures in processing Total Connect 2.0 security and automation commands.

Our team may also experience difficulties pushing information down to Honeywell panels until the error is corrected. Fortunately, alarm services are not affected by this issue. Any alarm event that occurs on a system will still be received by AlarmNet360 and properly routed to a central station and/or the end user. But users should be aware that commands sent through Total Connect 2.0 to their panel may not work properly during this time. This includes any arming/disarming commands and home automation commands.

Honeywell says that they are currently working on this issue, and it should hopefully be resolved shortly. We will update this post when we have more information available.

Update: Honeywell has resolved this issue, and Total Connect should now be working properly.

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Hi DIYers! We wanted to let you know that we have reduced the prices for many of our Qolsys products. At Alarm Grid, we're huge fans of Qolsys, and we recognize their hardware as being some of the most versatile and reliable equipment in the industry. The price changes are outlined below:

Product
Name
Old
Price
New
Price
Price
Difference
Percent
Savings
Qolsys IQ Hardwire 16-S
$124.99 $99 $25 20%
Qolsys IQ Battery
$33.99 $29.99 $4 12%
Qolsys IQ Panel 2
Verizon LTE

$449.99 $399.99 $50 11%
Qolsys IQ Panel 2 AT&T LTE
$449.99 $399.99 $50 11%
Qolsys IQ Panel 2
Classic Kit Verizon

$499.99 $449.99 $50 10%
Qolsys IQ Panel 2
Classic Kit AT&T

$499.99 $449.99 $50 10%
Qolsys IQ Dimmer
$49.99 $44.99 $5 10%
Qolsys IQ Siren
$81.99 $74.99 $7 9%
Qolsys IQ Glass-S
$89.99 $83.99 $6 7%
Qolsys IQ Temp
$29.99 $27.99 $2 7%
Qolsys IQ Fob-S
$28.99 $26.99 $2 7%
Qolsys IQ Power Supply
$16.99 $15.99 $1 6%
Qolsys IQ Smoke
$67.99 $64.99 $3 4%
Qolsys IQ Doorbell
$27.99 $26.99 $1 4%
Qolsys IQ DW MINI-S
$24.99 $23.99 $1 4%
Qolsys IQ Recessed Door-S
$33.99 $32.99 $1 3%
Qolsys IQ Pendant
$33.99 $32.99 $1 3%
Qolsys IQ Motion-S
$57.99 $56.99 $1 2%
Qolsys IQ Flood
$55.99 $54.99 $1 2%
Qolsys Image Sensor
$99.99 $98.99 $1 1%
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When one thinks of upgrading their security system, they would typically think of adding a new sensor to their setup. After all, it's sensors that a system uses to detect any important system events, such as burglary or fire. But often upgrading a communicator is even more important.

Simply put, the communicator is what an alarm system uses to send outbound signals to the user and/or a central monitoring station. If the communicator fails, then the alarm system is nothing more than a local sounder. It will have no way of alerting off-site users or requesting emergency dispatch from a central monitoring station. Therefore, it's extremely important that the communication path used by an alarm system is dependable, reliable and gives the user peace of mind. For most users, an alarm system that uses cellular communication is the ideal solution.

The Honeywell Lyric Controller is the flagship wireless security system from Honeywell. This system provides support for up to 128 wireless zones, and it can even work with the encrypted Honeywell SiX Series Sensors. The touchscreen controller is extremely easy to use, and the build-quality lives up to the Honeywell name. Additionally, the system comes with a Z-Wave controller built-in for controlling Z-Wave home automation devices. Overall, the Lyric is one of the top security systems available on the market today.

Honeywell lyric controller encrypted wireless security systemHowever, there is one issue with a fresh, brand-new, out-of-the-box Lyric. This problem is that the system does not have an integrated cellular communicator. Although there are Lyric Controller System Kits that come with a cellular communicator, the base version of the system does not have such a module. If no cellular module is added, the system will be forced to rely on a WIFI connection. This might not seem so bad at first. WIFI is extremely fast, and most people think of modern internet services as being extremely reliable. For that reason, many users make the decision to go with a WIFI-only setup for their Honeywell Lyric Controller.

But going with a WIFI-only communication path can prove to be a major mistake. WIFI signals regularly go down, often for seemingly no reason. Additionally, a power outage of any kind will cause the WIFI service to go down, and a panel that uses a WIFI-only connectivity will be unable to send any outbound signals. This means that the property will be unprotected. But with a cellular communicator, this is occurrence is nearly impossible. Modern cellular communication is extremely reliable. It is not affected by power outages, and it offers users great peace of mind.

For those reasons, adding a cellular communicator to a Lyric Controller is extremely important. Honeywell offers various cellular communicators for the Lyric System. Adding one of these communicators can be the single most important upgrade for a Lyric Controller, due to the fantastic reliability and consistency that it will provide for the system. And for users looking for a new communicator, we recommend choosing the Honeywell LYRICLTE-A.

Honeywell lyric lte a at and t lte cellular communicator for theThe LYRICLTE-A is currently the only communicator for the Lyric Controller that can connect with an LTE cellular network. Specifically, the LYRICLTE-A connects with the LTE network for AT&T. LTE networks represent the latest and most advanced cellular technology available, and they provide lightning-fast speeds and superb reliability. Plus, cellular service providers have promised that they will continue to support for their LTE networks for many years, even decades into the future. And with trusted service from AT&T, the LYRICLTE-A will ensure that the Lyric Controller is always connected and always protecting your property. It should be mentioned that Verizon also plans to release an LTE communicator for the Lyric sometime in the near future. But for now, the LYRICLTE-A and AT&T is nearly always the best option for Lyric users.

With that in mind, we believe that the LYRICLTE-A is the single most important upgrade a user can make for their Honeywell Lyric Controller System. The level of reliability and consistency of cellular communication cannot be compared with by any other communication path. And with connectivity to an LTE network, users can be sure that their Lyric System will communicate as it should far into the distant future.

An alarm system is only good if it can alert others in an emergency situation. A system that cannot communicate properly is a sitting duck. Even if a system has every sensor imaginable, it won't matter if the system cannot send a signal to the end user or a central monitoring station when it counts. With the LYRICLTE-A and cellular communication, a Lyric System will be able to communicate successfully every time. This makes the LYRICLTE-A the single most important upgrade for the Honeywell Lyric Controller. Don't leave your Lyric System unprotected. Upgrade your Lyric with the very best in cellular communication with the AT&T LYRICLTE-A.

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Reliability is the single most important factor for a smoke detector. It is critical that these devices quickly and accurately respond whenever there is a fire in the building. One of the best ways to ensure this reliability is with a smoke detector that utilizes photoelectric technology.

Photoelectric smoke detectors are some of the most popular life-safety devices available today. The defining feature of a photoelectric sensor is its internal light source and sensing chamber. By default, light will never fall on the internal photo sensor. The presence of smoke or other airborne particles will cause the light to refract, which will have it strike the sensor and produce an alarm. This means that the device will not activate suddenly, as long as the sensing chamber stays clear.

But when smoke enters the sensing chamber, the light inside the sensor will be refracted. This will cause the internal light to strike the photoelectric sensor. When this happens, the smoke detector will send an alert to the system to let it know that there is smoke (and therefore a fire) in the building. The alarm system will then perform the programmed response by alerting others to the fire.

Overall, this method is very effective for detecting fires. But with this process, there are a few things to keep in mind to ensure that a smoke works properly. It is possible that other airborne materials besides smoke can also enter the inside of the smoke detector, adjust the light source and cause an alarm. Airborne particles can also potentially prevent the detector from allowing smoke to refract the internal light onto the sensor. If this happens the smoke detector will not function as it should.

To prevent this from happening, users should make sure to place their photoelectric smoke detectors in appropriate areas. They should not be facing any vents or air ducts. Photoelectric smoke detectors should also not be placed in garages, bathrooms, kitchens or laundry rooms. This is because these rooms feature large amounts of humidity and dust that may prevent the sensor from detecting smoke.

Instead, we recommend placing photoelectric smoke detectors in large open areas where their function will not become disrupted. Some ideal locations include large central living rooms, near staircases, in hallways and outside of sleeping areas. Since smoke rises, all photoelectric smoke detectors should be installed high up on the wall or on the ceiling. By following these guidelines, a photoelectric smoke detector is more likely to work properly. For more information on the proper placement of smoke detectors, please review this helpful guide. Users should also make sure to test their photoelectric smoke detector on a regular basis and to replace the batteries when low.

Some of the most popular photoelectric smoke detectors we offer include the Honeywell 5808W3, the Honeywell SiXSMOKE and the 2GIG SMKT3-345. These are all extremely versatile smokes that also double as heat detectors. Of course, users must make sure that they smoke they choose is compatible with their alarm system. Assuming that it is a wireless smoke, it must communicate at a frequency that is accepted by their system. We hope that you will check out our selection of photoelectric smoke detectors so that you can protect your home or business.

Honeywell 5808w3 wireless smoke detector and heat detector

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Hi DIYers! We're back with another recent video recap. This recap showcases videos from our techs Joe and Dylan as they show users how they can get the most out of their security system setups. We've got a great set of helpful videos this time around. Let's go and check them out.


Central Station Alarm Monitoring and How It Works

Dylan talks about the intricacies of central station monitoring and how it functions. The main purpose of central station alarm monitoring is to receive automatic dispatch in the event of an alarm. When an alarm occurs, a signal will be sent from the system to a central monitoring station to alert an operator of the event. The station operator can then alert the appropriate authorities on the behalf of the user. To prevent false alarms, a user can instruct the central station to try and contact them first before requesting emergency dispatch.


What Is Cellular Alarm Monitoring

Joe discusses the benefits of using cellular service with an alarm system. Cellular monitoring is seen as the most reliable communication path available. In order to receive cellular monitoring, the user will need a system with a cellular communicator and an alarm monitoring plan that includes cellular connectivity. The cellular communicator that is used must be compatible with the security system. Some security systems, like the Qolsys IQ Panel 2, come with a cellular module that is already included for this purpose. Others, like the Honeywell Lyric Controller need to have one added separately.


Wholesale Home Alarm Monitoring w: Alarm Grid

Dylan explains what wholesale alarm monitoring is and how Alarm Grid supports this type of monitoring. Wholesale alarm monitoring is where a single customer receives service for multiple locations. The customer will need a separate monitoring plan for each location. However, they will still be able to manage the systems for all of their locations with just one Total Connect or Alarm.com account. This possibility is useful for people who own multiple residences, as well as those running a business with multiple locations.


Add a Honeywell GSMX4G to a VISTA Security System

Dylan shows users how to add a Honeywell GSMX4G Cellular Communicator to a VISTA Security System. The GSMX4G is a 4G communicator that connects with the AT&T cellular network. The device receives power directly from the panel using a four-wire connection with the ECP bus. These terminals are four thru seven. The communicator receives this connection via a plug-in port. By feeding the wire through the slot, there will be no exposed wires. The communicator will need to be activated by the user's alarm monitoring company before it will work.


Adding a wired siren to a 2GIG GC3

Joe goes over the process for adding a hardwired siren to a 2GIG GC3 System. To do this, a user will need a power supply, a power relay and a backup battery. The panel will connect with the power relay through its bell terminals, and the negative (black) wire will also parallel splice to the power supply. The relay will connect with the panel, the siren and the power supply. The siren will connect with the relay and the power supply. The backup battery will connect with the power supply exclusively. A plug-in transformer connects with the power supply. A full diagram can be seen here.


Voice Commands on the Lyric Security System

Joe talks about the voice control feature on the Honeywell Lyric Controller. This feature is often overlooked on the system, but it can be very useful when used effectively. Voice commands can be used to control smart scenes and to open the camera menu for older model Honeywell IP Cameras. Voice command options can be set from within the Master Tools menu. It is recommended that a user completes the voice training on the system so that the Lyric Controller can better understand the user's voice.


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Hey DIYers! As you know, we mentioned in a post yesterday that the MR7 firmware update for the Honeywell Lyric Controller is now available. The big news yesterday was that this update would restore Apple HomeKit functionality for Lyric Systems running an IP-only communication path.

Honeywell lyric controller encrypted wireless security systemHowever, the other major component of this update it is that it will allow for some exciting new products to be used with the Lyric.These products include various Z-Wave home automation devices and an upcoming Honeywell SiX Series Sensor. The following products will become compatible following the update:

  • Honeywell's new T6 Pro Z-Wave Programmable Thermostat (TH6320ZW2003) - Not to be confused with the T6 Pro WIFI Thermostat models (TH6320U2008, TH6320U2000, or TH6320U2001)
  • The upcoming Honeywell SiXCOMBO, which features dual smoke and carbon monoxide detection, as well as a one-go-all-go function
  • The August Smart Lock Pro with Z-Wave - The first generation August lock with Bluetooth only is not compatible
  • Eaton & Cooper Z-Wave Light Switches and Outlets

Honeywell also says that this update will improve general system performance and overall end-user experience.The system can be updated from the Installer menu. This is done through Security > Tools > Installer Code (default 4112) > Update Firmware. The update can also be pushed down by the user's alarm monitoring company.

If you are having any trouble pushing the update, please contact us at 888-818-7728 from 9AM to 8PM M-F or email support@alarmgrid.com.

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Hi DIYers! We are happy to announce that Honeywell has released firmware update MR7 for the Lyric Controller. This is also known as firmware version 01.07.07648.491. The main purpose of this update is to restore HomeKit functionality for those who had previously lost access to the service.

Honeywell lyric controller encrypted wireless security system

Honeywell Lyric Controller Systems that use a WIFI-only communication path recently had Apple HomeKit service made unavailable by Honeywell. This is because HomeKit was causing problems for the panel's WIFI connectivity. But with this new firmware update, users will have Apple HomeKit functionality restored for their Lyric Controller Panels.

To upgrade the system firmware, start from the home screen on the Lyric Controller. Then go to Security > Tools > Installer Code (default is 4112) > Update Firmware. The panel must be registered with AlarmNet360, and it will need to be connected to the network for this update to go through.

It is also possible to have the firmware updated remotely. This is useful for users running an older firmware version of the Lyric Controller that does not feature the Update Firmware button. A user can do this by contacting their alarm monitoring company to have them push the update.

Users can check their system firmware at any time by going to Security > Tools > Master Code > Advanced > System Information. This will display the following screen of information:


Please note that the HomeKit feature may still need to be re-enabled before it can be used. This is done by the user's alarm monitoring company. Any Alarm Grid customer who has a Lyric Controller running the proper firmware version and who does not have HomeKit re-enabled should reach out to us.

Users may contact us at 888-818-7728 from 9AM to 8PM Monday thru Friday, or email us at support@alarmgrid.com to have HomeKit re-enabled. Make sure to check your system firmware version before contacting us! We will then re-enable the HomeKit function for your panel.

We hope that you enjoy using Apple HomeKit with your Lyric Controller, and we will continue to provide any further updates as they are made available.

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Motion detectors are some of the most important sensors used with security systems. Even if you are only monitoring an apartment or a smaller house, you will still likely want to have at least one motion sensor installed with your system. A great sensor for this purpose is the Qolsys IQ Motion-S.

Qolsys iq motion s encrypted motion sensor for iq panel 2 qs1230

With the IQ Motion-S it is important to understand that it will only work with the Qolsys IQ Panel 2 System. This is because the sensor operates using an encrypted 319.5 MHz signal that is only compatible with that system. This 128-bit AES encryption prevents the sensor from being hacked or taken over by others. It truly is one of the most secure sensors that we offer.

The device works using passive infrared (PIR) technology. This involves having its lens scan for changes in infrared energy caused by movement. If the sensor detects a person's body heat, it will send an alert to the system to respond accordingly. The IQ Motion-S features a detection range of 30 by 40 feet, making it excellent for virtually any residential application.

For best results, the IQ Motion-S should be installed 6.5 feet off the ground. This will give it a proper vantage point of the room. It should not be facing any ceiling fans, vents or air ducts, as they may disrupt the sensor or cause it to respond accidentally. The device offers pet immunity for animals weighing up to 40 pounds. The device runs using two AAA batteries, and it has an average battery lifespan of five years.

You can purchase the Qolsys IQ Motion-S on our website. Get one for your Qolsys IQ Panel 2 System today!

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