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Hi DIYers! We have been talking about the IQ Panel 2 Plus a lot lately. First we revealed the new Firmware Version 2.4.0 upgrade. Then we took an in-depth look at the new firmware. Today, we're going to examine the new Control4 Integration available for the IQ2 on Firmware 2.4.0 or higher.

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By using the Control4 Integration, you can control basic security functions for your Qolsys IQ Panel 2 Plus System from your Control4 Touchscreen. This includes arming and disarming from the C4 System. In other words, your Control4 System will become somewhat of a secondary keypad for your IQ Panel 2 Plus System. Meanwhile, you can still use your IQ2 as a primary Z-Wave Controller and have full functionality with Alarm.com. How cool!

The C4 Integration will work with any Qolsys IQ Panel 2 or IQ Panel 2 Plus that is running Firmware Version 2.4.0 or higher. To get started, you will want to download the Qolsys IQ Panel 2 Driver to your Control4 System running OS Version 2.6.0 or higher. The driver can be found within the C4 Driver Database. From there, make sure your IQ Panel 2 and your Control4 System are on the same WIFI network.

Next, turn your attention to your IQ Panel 2 System. From the main screen, click the small grey bar at the top. Choose Settings > Advanced Settings > enter Dealer Code (default 2222) > Installation > Devices > WIFI Devices > 3rd Party Connections > enable Remote Device Access > OK. The panel will then reboot to apply the changes. Return back to the 3rd Party Connections Menu, and click on "Reveal Secure Token". Then apply the token at your C4 System to pair. Remember, you must use the Dealer Code (default 2222) to access this setting. It will not be displayed when using the Installer Code (default 1111).

As this integration is still very new, it is somewhat limited at the moment. Right now, we can only confirm that the integration allows for system arming/disarming from the C4 Panel. It's possible that new features and functions may be released in due time. Still, this is quite a nice integration for anyone with an IQ Panel 2 and a C4 Home Automation setup.

If you have any questions about this integration, please reach out to us. We offer free online and phone support for Alarm Grid monitored customers. The best way to reach us is by emailing support@alarmgrid.com. We will check your email as soon as we can and reply back promptly. If you prefer to call us, you can reach us at (888) 818-7728 during our usual business hours of 9am to 8pm EST M-F. We look forward to helping you with the new Qolsys Control4 Integration!

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Hi DIYers! Welcome to another Alarm Grid Video Recap, this time covering videos published on September 5th & 6th. We have a big recap this time, with eight (8) new videos being published. Jarrett, Jorge, and Joe all make appearances. Let's get right into it and check out the new videos!

Finding the CRC on a Honeywell-Resideo Wireless Alarm System

Jarrett explains how to find the CRC code for a wireless Honeywell or Resideo System. The CRC code is a 4-digit code that is unique to the panel's IP communicator. Along with the 12-digit MAC address, the CRC code is very important when activating a system for alarm monitoring service. You should make sure to write the code down and save it in a safe place once you have obtained it. You may need this code again at a later time.


Explaining the 6F Message on an Alarm Keypad

Jorge talks about the "6F" message that can appear on a wired keypad for a Honeywell VISTA Alarm System. This code is actually "bF", which stands for "backup failure". The message indicates that there is a problem with the system's communicator. The "bF" message will only appear on a Fixed English Keypad, like a Honeywell 6150. An Alphanumeric Keypad like a Honeywell 6160 will instead display "Check 103, Long Rng Trbl", which means the same thing.


Arming-Disarming the Qolsys IQ Panel 2 From Your Phone

Jorge shows you how to arm and disarm a Qolsys IQ Panel 2 Plus System using your phone. This is done using the Alarm.com service. The Qolsys IQ Panel 2 Plus includes integrated LTE and WIFI communicators for connecting with Alarm.com. You just need to have the system activated with an alarm monitoring plan that includes access to the Alarm.com platform. You can then use the Alarm.com Mobile App on Android and iOS devices to arm and disarm remotely.


Replacing a Honeywell 1321 Transformer with a 1361 Transformer

Joe is back, and he answers the question of whether or not you can replace a Honeywell 1321 Transformer with a Honeywell 1361 Transformer. The answer is that you can always replace a 1321 with a 1361. However, you cannot always replace a 1361 with a 1321. This is because the 1361 supplies more power than the 1321. A setup that was using a Honeywell 1361 Transformer for power might not receive enough power from a 1321 Transformer used in its place.


Displaying the MAC ID On a Honeywell Wireless Alarm System

Jarrett teaches you how to find the MAC ID on a Honeywell Wireless Alarm System. This applies to any Honeywell Panel with an IP communicator. To find the MAC address, you will need to enter programming. This requires providing the Installer Code for the system. Remember that the default Installer Code on most Honeywell System is 4112. The MAC address and MAC CRC are found within the Comm Diagnostics Menu. Clicking on Communication ID Numbers will display the codes at the top of the screen.


Devices Used With a 2GIG XCVR2-345 Transceiver on a Go!Control GC2

Jorge talks about the 2GIG XCVR2-345 and the devices that are used with it. The 2GIG XCVR2-345 is an add-on accessory for the 2GIG GC2 System. This communicator is what allows the system to work with bi-directional devices. These are devices that must both send and receive signals with the GC2 System. Some of the devices that require the use of a 2GIG XCVR2-345 include the 2GIG Go!Bridge IP Communicator and the 2GIG TS1 Touchscreen Keypad.


Monitoring and Controlling the Temperature On a Honeywell L5210

Jorge explains how you can monitor and control the temperature using a Honeywell L5210 Security System. For this to work, you will need a Honeywell L5100-ZWAVE Card installed inside the system. This is a Z-Wave controller that allows the system to support Z-Wave smart home devices. From there, you can enroll a Z-Wave thermostat with the system. This will allow you to monitor and control the temperature for the building directly from a Honeywell L5210 Alarm Panel.


Programming the Alarm Monitoring Account Information on a Honeywell L5210

Jorge covers the process for programming the alarm monitoring account information on a Honeywell LYNX Touch System. This is an important step for setting up a system for alarm monitoring service. Completing this process will allow the system to communicate with the central station. Normally, an end user will only complete this process themselves if they are bringing the system over to a new monitoring company. This process only needs to be completed if the communicator has not been released by the old monitoring company.

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Alarm Grid is very happy to announce that the Lutron Caseta Smart Bridge PRO 2 is now available for purchase from our website. This device serves as the central hub for a Lutron Smart Lighting setup. It offers a brand-new integration with Alarm.com for added flexibility and control.

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It's funny, we were just talking about Lutron the other day and how great their lighting products are. We didn't know that just a few days later we would be talking about the exciting Lutron Caseta Smart Bridge PRO 2. This hub supports all of the same great integrations and features as the original Lutron Caseta Smart Bridge. These integrations include Apple HomeKit, Amazon Alexa, Google Home, Nest, Sonos Sound, and more.

But the Lutron Caseta Smart Bridge PRO 2 adds the ability to integrate your Lutron Lights with Alarm.com. This is huge news for anyone with an Alarm.com Security System. Now you can control your Lutron devices and your security system from the super convenient Alarm.com App. You can even include your Lutron Lights with smart scenes for automatic operation based on a schedule or with certain system events!

If you are not familiar with Lutron Lights, then prepare to have your life brightened! These smart lights offer a multitude of great features that help them outshine similar products. By using the free-to-download Lutron App, you can create smart schedules to have your lights turn ON and OFF at set times of the day.

The Lutron App also supports Geofencing features to have your lights respond based on the location of your smartphone. This is great if you want to have your lights turn ON automatically when you arrive home, or shut OFF when you leave for the day. There is also a cool feature called "Smart Away" that will have your lights turn ON and OFF at random times during the evening to make it look like you are home. This is perfect for when you are traveling.

Remember, you will need a monitoring plan that includes Alarm.com if you want to integrate your Lutron Caseta Smart Bridge PRO 2 with that platform. For Alarm Grid customers, this includes any Gold or Platinum Level Plan. More information about our monitoring services is available on our alarm monitoring page.

The Lutron Caseta Smart Bridge PRO 2 is compatible with all of the existing Lutron Caseta devices that were already sold on our site. We have all the resources you need to create complete smart lighting network based around Lutron. If you have any questions about Lutron or the new Lutron Caseta Smart Bridge PRO 2, please reach out to us by emailing support@alarmgrid.com. We look forward to hearing from you!

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Hi DIYers! Today, we are very excited to talk about the all-new Z-Wave Plus lighting products from Resideo. These lights are very easy to use, and they will work with nearly any security system that supports Z-Wave. They will certainly make a great addition to any growing smart home.


Resideo (formerly Honeywell and Ademco) has been long-known for their alarm control panels, sensors, and thermostats. But they really haven't made much of a splash in terms of smart lighting equipment. But that should change with these brand-new lights. The lineup has everything you need to create a robust and capable lighting setup.

All of these products use Z-Wave Plus technology to communicate with a central hub. We strongly recommend making sure your Z-Wave controller is certified for Z-Wave Plus so that you get the maximum wireless signal range. Some systems that support Z-Wave Plus include the Qolsys IQ Panel 2 Plus and the 2GIG GC3e. If you have monitoring service and access to Total Connect 2.0 or Alarm.com, then you can control your lights remotely and use them with smart scenes.

These devices are all super easy to program with your alarm system or other Z-Wave hub. When enrolling, you should always make sure to exclude the device from the network first. This will clear out any information and ensure that the device can be enrolled successfully. Then enroll the device by putting the controller into its inclusion mode and activating the inclusion function on the light. It should successfully pair with the network.

Now that you know a little bit about the lights in general, let's take a quick look at all of the new products individually:

  • Resideo Z5SWITCH - An in-wall light switch that is used to control hardwired lights or a ceiling fan. Replaces the existing in-wall switch.
  • Resideo Z5DIMMER - An in-wall dimmer switch that is used to control hardwired lights. The light bulbs must support dimming to be used in that manner. Replaces the existing in-wall switch.
  • Resideo Z53WSWITCH - An in-wall 3-way switch that is used with the Z5SWITCH and Z5DIMMER. You can use multiple Z53SWITCH devices to achieve up to a 6-way lighting configuration. Please note that a traveler wire is required for use.
  • Resideo Z5SWPID - A plug-in switch that is used for controlling a lamp or other connected device. It features a manual ON/OFF switch and a pass-through "non-Z-Wave" outlet.
  • Resideo Z5DIMPID - A plug-in dimmer module that is used for controlling a lamp. The light bulbs must support dimming to be used in that manner. It features a manual ON/OFF switch and a pass-through "non-Z-Wave" outlet.
  • Resideo Z5SWPIO - A plug-in switch that is suitable for outdoor use. Great for operating holiday lights or other outdoor lighting fixtures. It does not include a pass-through outlet.
  • Resideo Z5OUTLET - An in-wall AC outlet that provides Z-Wave Plus control to the connected device. The bottom port uses Z-Wave Plus, while the top port is always active. Replaces an existing outlet.

All of these smart lighting products are available right now from Alarm Grid! They're great for anyone looking to create a new smart lighting network or expand upon an existing one. If you have any questions about these new Resideo Lights, please reach out to us by emailing support@alarmgrid.com. We look forward to hearing from you!

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Hi DIYers! We're here with another video recap, this time covering August 20th thru 23rd. As usual, thanks goes out to our video team for all the hard work they do. They managed to put up some great videos this time, and we are eager to show them off. Let's check out the newest videos!

Adding a Second Push-button Keypad to a VISTA-20P

Joe teaches you how to add a second keypad to a Honeywell VISTA System. This process applies to any Alphanumeric Keypad or Fixed English Keypad. In order to set up the keypad, you must wire it to the panel and address it. You can use any address from 16-23 for a push-button keypad. Address 16 is usually for the initial keypad, so a second keypad will typically use an address of 17-23. Remember to enable the address in programming from your first keypad if needed.


Clearing a Low Battery On a VISTA P-Series Panel

Joe covers the process for clearing a low battery on a VISTA P-Series Alarm System. A low battery trouble condition occurs when battery fails a Load Test and determines that the battery cannot properly support the current load. To fix a low battery, you need to either give the battery some time to charge, or replace it with a new one. Then you must have the system pass a Load Test to clear the trouble. Remember, the typical battery life is about three (3) to five (5) years.


Properly Testing the Honeywell 5800CO with a Qolsys IQ Panel 2 Plus

Joe explains how you can properly test the Honeywell 5800CO Carbon Monoxide Sensor with a Qolsys IQ Panel 2 Plus System. This device only works with the 345 MHz version of the IQ Panel 2 Plus. You can easily test the sensor's communication with the panel by using the recessed test button. But if you want to test the sensor's ability to detect carbon monoxide gas, then you can use canned CO to complete a test. Be very careful when using canned CO!


Updating a LYNX Touch Panel Using the LynxTouch-MSD Tool

Joe is back for more, as he teaches you how to update a Honeywell L5210 or a Honeywell L7000 by using the Honeywell LYNXTOUCH-MSD Firmware Updater Tool. You might need to upgrade the firmware on one of these panels if you are trying to use an LTE communicator with the system. This includes the Honeywell LTE-L57A AT&T LTE Communicator and the Honeywell LTE-L57V Verizon LTE Communicator. You will need to power down the panel and open it up to complete the updating process.


The Difference Between Total Connect Comfort and Total Connect 2.0

Jorge explains the difference between Total Connect Comfort and Total Connect 2.0. Total Connect Comfort is an interactive platform designed strictly for use with certain Honeywell WIFI Thermostats. Total Connect 2.0 is much more robust, as it is used with Resideo Security Systems and a variety of different smart home devices, including Z-Wave devices. If you have a monitoring plan that includes access to TC2, then there is very little reason to keep using the Total Connect Comfort App.


Setting Up Automation On the Qolsys IQ Panel 2 Plus

Smiling Jarrett is back! And he's gonna show you how to set up automation on your Qolsys IQ Panel 2 Plus System. Nearly any Z-Wave smart home device can be paired with the system. The panel has a built-in Z-Wave Plus controller, so you will get maximum range and battery life if you use Z-Wave Plus devices. Before adding Z-Wave devices, you should clear it from the network first. You can also use Alarm.com to control the Z-Wave devices on your IQ Panel 2 if you have the system monitored.

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Hi DIYers! Today, we would like to talk about Lutron Smart Lights and explain why they are a great choice for establishing a smart lighting setup. These smart lights offer many nice features, including integrations with Apple HomeKit and Amazon Alexa. We think you will love these lights!

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When talking about smart lights, we often point customers to Z-Wave lights first, due to their easy integrations with Alarm.com and Total Connect 2.0. But if you don't have access to ADC or TC2, then you might choose a different smart network to build around. For smart lighting, Lutron represents one of the best options available. The Lutron Caseta lineup is perfect for DIY installers, and the products offer some great features and functions.

Anyone interested in Lutron should first become familiar with the Lutron Caseta Smart Bridge. This is the central hub that makes the setup possible. All of your Lutron devices will pair with this controller. And whenever you use a smart assistant (e.g. Siri, HomeKit, Alexa, etc.) to control your Lutron Lights, the command will first pass through the smart bridge.

The Lutron Caseta Smart Bridge is very easy to set up. Just connect it to your router using the included ethernet cable. Then pair your smartphone with the bridge using the Lutron App. You will then be able to control connected Lutron devices from anywhere. One Lutron Caseta Smart Bridge can support up to 50 Lutron devices. You will have no problem decking out your home with Lutron Smart Lights!

The fun part comes once you have your smart bridge. You can then start choosing individual Lutron devices to use in your home. There are plenty of devices to choose from. We have some of our favorites listed below:

There are also lots of kits that include bundled Lutron items. We won't list them all here, but please check out our Lutron Smart Home Page to see them! Lutron even offers a variety of decorative wallplates to go with your Lutron In-Wall Switches. Look for the Lutron Claro Wallplates for more information!

Remember, Lutron is great for pairing with a variety of different platforms including Apple HomeKit and Siri, Google Home, Amazon Alexa, Nest, and Sonos Sound. It is also excellent for Resideo Lyric System users who use the system with Apple HomeKit, as it gives the user a single robust platform for controlling the system and their lights. Just remember that the Lyric must be running firmware update MR7 or higher to do this.

If you have any questions about Lutron, please reach out to us. The best way to contact us is to email support@alarmgrid.com. We look forward to hearing from you and answering all your questions about Lutron!

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Hi DIYers! It's time again for our video recap. Our video team did a great job last week, as they worked very hard to put up some helpful new videos. Jorge made the most videos with four (4) this time around. I even made a rare on-camera appearance! Let's check out the new videos.

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Setting the Communication Path In a Lyric Controller

Jorge explains how to set the communication path for a Resideo Lyric Alarm System. You can choose between WIFI & Cellular, WIFI-Only, Cellular-Only, and None. If you have both WIFI and cellular enabled, then the system will use WIFI as the primary path to communicate with the AlarmNet Servers. Please note that you will need to add a cellular module to use cellular communication with the Lyric System. We recommend using the LYRICLTE-A or the LYRICLTE-V.


Using the IPCAM-WOC1 With a Lyric Security System

Jorge talks about how it is not possible to view the live feed for the IPCAM-WOC1 Security Camera through a Resideo Lyric Alarm System. The only way that you can view the live feed for this camera is through Total Connect 2.0. This is the interactive monitoring and automation platform that is commonly used with the Lyric System. You can access this platform through the TC2 website or mobile app. You will also need an alarm monitoring plan that includes access to TC2 and video surveillance.


Reasons to Purchase an LTE Cellular Communicator

Jarrett discusses the reasons why you should make sure to buy an LTE cellular communicator for your alarm system. An LTE communicator will provide a fast and reliable connection that will keep your system monitored at all times. It will also provide a long-term monitoring solution for your panel. This is because cellular service providers have no plans to shut down their LTE networks any time soon. Older cellular networks like 3G and CDMA are expected to be shut down sometime in the coming years.


Setting Up The Slideshow Feature on the Qolsys IQ Panel 2 Plus

Jorge teaches users how to set up the slideshow function on the Qolsys IQ Panel 2 Plus Security System. The slideshow feature allows the panel to operate like a digital picture frame. This can be nice for making the aesthetic in your home more pleasant. Images are loaded onto the panel through a MicroSD card. There are many restrictions regarding the pictures that can be used in the slideshow function. Make sure to pay close attention in the video so you know which images you can add.


Z-Wave Light Status with Alarm.com

Jorge goes into detail about the Z-Wave light status feature for Alarm.com. A maximum of ten (10) "uncertified" Z-Wave lights can have their current ON/OFF status displayed from Alarm.com. Although you can add more Z-Wave lights beyond this limit, Alarm.com won't know whether the light is ON or OFF. In other words, you will be controlling these lights blindly. Alarm.com also has a list of "certified" Z-Wave Plus lights that do not count towards this device limit.


Alphanumeric, Fixed English, or Touchscreen Keypad?

I help you determine whether the keypad for your Honeywell VISTA System is an Alphanumeric Keypad, a Fixed English Keypad, or a Touchscreen Keypad. You can recognize an Alphanumeric Keypad because it will display "Installer Code 20" when you enter programming. A Fixed English Keypad will only display "20". A Touchscreen Keypad will have a Console Mode that allows the system to behave as an Alphanumeric Keypad. You should only use an Alphanumeric Keypad or a Touchscreen Keypad in Console Mode to complete deep-level programming.

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Hi DIYers! It's time for our weekly video recap. We have a great batch of videos for you all today. Our technicians Joe, Jarrett, and Jorge will all help you learn how to use your alarm systems and get the most out of your equipment. Let's check out the latest videos from the team.

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Adding Wired Motion Detectors to the VISTA 20P

Joe teaches users how to add wired motion detection sensors to a Resideo VISTA 20P System. Hardwired motion sensors will use a 4-wire connection, with two (2) wires being used for the zone input, and two (2) wires being used for power. Most hardwired motion sensors use a Normally Closed (NC) wiring configuration, meaning that they are wired in Series. However, there are some Form C motion sensors that can use a Normally Open (NO) wiring configuration for wiring in parallel.


Troubleshooting a Low Battery Condition on a VISTA Panel

Joe explains how to troubleshoot a low battery condition on a Resideo VISTA Alarm Panel. You will need a voltmeter to do this. The first step is to check the AC voltage. You should expect to see about 18 to 19 volts on a 16.5VAC transformer. Next, check the Auxiliary Power. You should see a reading of 13 volts or higher. Finally, you should check the charging voltage. This should be the same as the auxiliary power voltage.


Adding a 2-Wire Smoke to the Qolsys Hardwire 16-F

Joe teaches users how to add 2-wire smoke detectors to a Qolsys Hardwire 16-F. Any 2-wire smoke detectors used with the Hardwire 16-F must be connected at Zone 16. You must wire the smoke detector(s), plus any other sensors used with the module, before enrolling the Hardwire 16-F with the panel. This lets the module know the proper configuration for each zone. The 2-wire smoke detectors will use Normally Open (NO) wiring. Most burglary devices use Normally Closed (NC) wiring. CO detectors cannot be used with the Hardwire 16-F. You will also need 4.7k resistors at each zone.


Turning Off "Arm Confirm" in a Qolsys IQ Panel 2 Plus

Jorge explains how you cannot turn off the Arm Confirm feature on a Qolsys IQ Panel 2 Plus System. The Arm Confirm feature has the panel produce a loud tone when the system is Armed Away using a key fob or wireless keypad. The purpose of this tone is to make sure that the user knows that they have set their system to Arm Away and that they should exit the premises. Unfortunately, you cannot turn off the Arm Confirm feature on the IQ Panel 2 Plus System because it does not exist.


Arm Away Vs. Arm Maximum

Jarrett discusses the difference between the Arm Away and Arm Maximum modes. When you Arm Maximum, you are telling your system to ignore all of the Entry Delay Periods on your system. This means that if you open an Entry/Exit Zone while the system is set to Arm Maximum, then an immediate alarm will occur. If you are outside the building, you will need to disarm using a key fob or an interactive platform like Total Connect 2.0 or Alarm.com.

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Hi DIYers! It's time for another Alarm Grid video recap! We have videos from all the usual team members. Those team members are Jarrett, Joe, and Jorge, and they're all here to help you learn how to use your security system. Let's check out the latest videos from the Alarm Grid video team!

Troubleshooting 2-Wire Smokes on the Qolsys Hardwire 16-F

Joe explains the best practices for troubleshooting 2-wire smoke detectors when they are used with a Qolsys Hardwire 16-F Wired to Wireless Converter. The Qolsys Hardwire 16-F supports 2-wire smoke detectors when they are wired at Zone 16. This wired to wireless converter can work with any 319.5 MHz wireless alarm system, including the 319.5 MHz version of the Qolsys IQ Panel 2 Plus. Remember that you will need to wire the 2-wire smoke detectors to Zone 16 before enrolling the Hardwire 16-F with the system. You must also use a 4.7k end of line resistor.


Testing the Honeywell 5808W3 Smoke Detector on the Qolsys IQ Panel 2 Plus

Jarrett rocks some protective ear gear while he explains how to test the Honeywell 5808W3 Smoke and Heat Detector on the 345 MHz version of the Qolsys IQ Panel 2 Plus. The Honeywell 5808W3 Smoke and Heat Detector has a recessed test button that you can test using a thin object like a screwdriver. If you want to test the actual functionality of the sensor, you can use a hair dryer for the heat detection function and canned smoke for the smoke detection function. Always remember to put your system on test mode before testing this sensor!


Using Power over Ethernet (PoE) on Alarm.com Cameras

Joe discusses how you can use Power over Ethernet (PoE) with certain Alarm.com Cameras. Power over Ethernet means that the camera will receive both power and data from the same ethernet cable. This means that you will not need to connect a power adapter to the camera. You can just use the ethernet cable. This can help reduce installation time and allow you to utilize a more flexible wiring configuration. In order to complete a PoE setup, you may need a PoE injector like the Alarm.com ADC-POE-INJ. This will depend on the network switch or router being used.


Using the Qolsys IQ Siren with a Honeywell LYNX Touch Panel

Jorge explains how to use the Qolsys IQ Siren with a LYNX Touch System. The Qolsys IQ Siren is a Z-Wave Siren that communicates with a system wirelessly. To pair this siren with a LYNX Touch System, the panel must have an L5100-ZWAVE Module installed. Since these panels will see the IQ Siren as a light switch, you must create special scenes for it to work properly. You need a scene to activate the siren during intrusion alarms, a scene to activate the siren during fire alarms, and a scene to stop the siren when an alarm is cleared.


Zone Status Indications on the Qolsys IQ Panel 2 Plus

Jarrett discusses the various zone status symbols that will appear next to zones on the main screen of the Qolsys IQ Panel 2 Plus. The different statuses that can be displayed include Open, Closed, Active, Idle, Unreachable, and Tampered. The Open and Closed statuses are for door and window contact sensors. The Active and Idle statuses are for motion sensors, glass break sensors, environmental sensors, and life-safety sensors. The Unreachable status refers to a sensor experiencing loss of RF supervision. The Tampered status means that someone has activated the tamper cover for the sensor.

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Hi DIYers! We are excited to announce that we now have dual-path communicators available for the Interlogix Simon Series Systems. Compatible panels include the Simon XT (1.3+), Simon XTi, Simon XTi-5 and the upcoming Simon XTi-5i System. There are AT&T LTE and Verizon LTE options available.

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If you are an Interlogix Simon user, then you know how important it is to add an alarm monitoring communicator to your system. These systems don't come with an integrated communicator, and you need to add one if you want reliable alarm monitoring service and connectivity with the Alarm.com platform. By accessing Alarm.com, you can arm and disarm your system, check current system status, control Z-Wave devices, and view your ADC Cameras from virtually anywhere in the world.

What's great about these new communicators is that they utilize dual-path connectivity across an LTE network and a local IP network. In other words, you get the ultra-fast speeds of IP monitoring, plus the full reliability of cellular connectivity. If one path goes down or becomes unavailable, the other path will be there to back it up. This is ideal for situations where the internet goes down or when an electrical outage takes your router offline. Your system will still have cellular service to fall back on.

You get more than just trustworthy dual-path connectivity with one of these new communicators. They are also effective Z-Wave Plus controllers that you can use to start building a complete smart home network. You can add classic Z-Wave and Z-Wave Plus devices to the panel for use with Alarm.com. This includes the ability to start creating smart scenes for automatic operation based on a set schedule or with certain system events. We recommend using Z-Wave Plus devices for optimal battery life and wireless signal range.

It's important to note that these are LTE and IP dual-path communicators. If you aren't aware, LTE stands for "Long-Term Evolution", and cellular service providers have promised to support their LTE networks well into the very distant future. By upgrading to one of these modules, you are ensuring that your Interlogix Alarm Panel can receive fast and reliable monitoring service for many years to come.

These dual-path communicators come in AT&T LTE and Verizon LTE options. Remember, this has nothing to do with the cellular service provider for your smartphone. You can certainly have an AT&T Smartphone and use a Verizon Communicator for your alarm system, or vice-versa. You should simply choose whichever service provider works more effectively in your area. The new communicators are as follows:

Remember, you will need a Self Gold Level Plan or higher from Alarm Grid to use these communicators. This is the only way to gain access to the Alarm.com platform for security and smart home control. More information about our alarm monitoring plans is available on our alarm monitoring page.

If you have any questions about these new Interlogix Dual-Path Communicators, please reach out to us. The best way to contact us is to email support@alarmgrid.com. We will check this email at our earliest convenience and reply back as soon as possible. You may also call us at (888) 818-7728 during our regular business hours of 9am to 8pm EST M-F. We look forward to hearing from you.

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